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Operational Excellence Leader

New
R1800000 - R2500000 Y Astec Industries Africa Middle East

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Job Description

This Key operational leadership position focuses on all aspects that impact manufacturing activities and identify process improvement opportunities (remove waste, enhance agility, reduce costs) and help create a sustainable competitive advantage through the use of Continuous Improvement / Lean principles and methods.

Duties and Responsibilities

  • Drives OPEX efforts in line with the Astec Group requirements.
  • Leads team of Manufacturing Engineers with focus on "Design for Manufacturing".
  • Works closely with Quality team to identify, design and implement opportunities for improvement.
  • Leads Continuous Improvement (CI) events which may include Kaizen Events, 5S, Kanban, Value Stream Mapping, Theory of Constraints Projects, Set-Up Time Reduction, Defect Prevention, Operator and Leadership Development.
  • Develops and deploys an effective measurement and reporting system for progress monitoring, strategic alignment and focus.
  • Guides and manages CI Projects across organization as identified. Active hands-in Project Management and relentless execution.
  • Interacts and communicates with all stakeholders which may include managers, operators, suppliers and customers to help establish CI and Complete Quality.
  • Reduces Value Stream cycle times to continually enhance agility through waste elimination & process flow improvements throughout the organization.
  • Improves Organizational Capacity around Lean knowledge.
  • Preparation of relevant corporate reports and engagement with corporate leadership as required.
  • Ensuing compliance to QMS standards.

Qualifications:

  • B.Tech degree in Engineering (Mechanical or Industrial) or closely related degree.
  • Project Management certification would be highly advantageous.

Experience:

  • 10+ years' experience in a Continuous Improvement role within a manufacturing environment. It is key that the Individual demonstrates successful execution of projects cross functionally.
  • Experience in leading a Lean transformation in a manufacturing environment.

Character:

  • The position calls for a hands-on individual who lives up to the standards of relentless execution and passion for continuous improvement.
  • Demonstrated problem solving and project management skills.
  • Conceptual Thinking – ability to think in terms of abstract ideas.
  • Must have a win-win mentality & the ability to overcome obstacles, both technical & non-technical.
  • Strong facilitation & training skills needed to deliver Quality and Lean Manufacturing concepts, principles & practices.
  • Ability to work well with other. Must have strong team-building skills and be successful in facilitating team-based initiatives.

Computer Proficiency:

  • Strong computer skills including Microsoft Office, ERP and other applicable programs.
  • Ability to prepare and deliver effective presentations.

Other:

  • Requires steady energy and focused planning and organizing skills.
  • Requires excellent written and verbal communication skills, business process improvement knowledge, and ability to train others with diverse backgrounds and education levels.
  • Ability to perform work in a heavy industrial setting.
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Operational Excellence Trainer

New
Roodepoort, Gauteng R900000 - R1200000 Y Vector Logistics

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Job Description

Permanent

Roodepoort

Overview
We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector's vehicle fleet includes a food industry first in 'multi-temperature' vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose

  • The Trainer is responsible for developing and delivering training programs to ensure that warehouse and transport division staff are fully competent in business processes, operational procedures, and role-specific practical applications.
  • This role ensures staff members meet required competency standards through assessment, coaching, and ongoing development interventions.

Key Responsibilities

Training & Development

  • Develop, implement, and facilitate training programs for warehouse and transport division employees.
  • Ensure training materials are aligned with company policies, industry standards, and regulatory requirements.
  • Provide hands-on, practical training tailored to each role within the warehouse and transport functions.
  • Conduct refresher training sessions periodically to maintain high operational standards.

Competency Assessment

  • Assess employee competence through observation, practical assessments, and structured evaluations.
  • Identify skills gaps and recommend appropriate training interventions.
  • Ensure compliance with competency-based training frameworks and regulatory requirements.

Practical Training & Coaching

  • Deliver on-the-job training and coaching to employees to improve their practical execution of tasks.
  • Use real-world scenarios and simulations to reinforce learning.
  • Support employees in mastering standard operating procedures (SOPs) and best practices.

Compliance & Safety Training

  • Conduct training on safety, health, environment, risk, and quality (SHERQ) standards.
  • Ensure all employees understand and comply with safety protocols in the warehouse and transport environment.
  • Assist in developing and maintaining a safety-conscious workforce.

Training Evaluation & Reporting

  • Monitor training effectiveness through feedback, performance tracking, and reporting.
  • Maintain training records, attendance logs, and assessment reports.
  • Provide recommendations for continuous improvement in training content and delivery.

Collaboration & Stakeholder Engagement

  • Work closely with HR, Operations, and SHERQ teams to align training with business needs.
  • Engage with supervisors and managers to understand role-specific challenges and tailor training accordingly.
  • Assist in developing a learning culture within the organization.

Compliance & Safety Training

  • Ensure all employees complete legally required training (e.g., SHERQ compliance, equipment handling).
  • Decide when refresher training is necessary for safety-critical roles.

Continuous Improvement & Process Enhancement

  • Identify gaps in current training programs and decide on updates or new learning initiatives.
  • Recommend process improvements to leadership based on training observations and employee feedback.

Key Relationships

Internal Customer Relationships

  • Warehouse & Transport Employees – Primary trainees who rely on the Trainer for skills development, coaching, and competency assessments.
  • Supervisors & Line Managers – Collaborate with them to identify training needs, track employee progress, and ensure training aligns with operational goals.
  • HR & Learning & Development Teams – Work closely with HR/L&D to align training programs with company policies, compliance requirements, and employee development plans.
  • SHERQ Team – Ensure that training aligns with health, safety, environmental, and quality compliance standards.
  • Operations Leadership – Provide insights into workforce readiness and training impact on operational efficiency.

External Customer Relationships

  • Regulatory & Compliance Bodies – Engage with external accreditation bodies or regulatory agencies to ensure training meets industry and legal standards.
  • Training Vendors & Partners – Liaise with external trainers, consultants, and learning material providers for specialized training interventions.
  • Technology & Equipment Suppliers – Coordinate with vendors who provide training on new warehouse or transport technology and equipment.

Qualifications And Experience
Qualifications, Skills and Experience Required for the Job

  • Relevant qualification in Training & Development, Human Resources, Logistics, or a related field.
  • Accredited facilitator, assessor, and/or moderator qualification (advantageous).

Skills

  • Strong facilitation and coaching skills.
  • Excellent verbal and written communication skills.
  • Ability to assess skills and provide constructive feedback.
  • Knowledge of adult learning principles and instructional design.
  • Strong problem-solving skills and adaptability.
  • Attention to detail and process-oriented mindset.
  • Proficiency in Microsoft Office Suite and Cornerstone Learning Management Systems (LMS) (advantageous).
  • Ability to engage and motivate learners across different skill levels.

Competencies
Technical Competencies

  • Training & Facilitation Skills – Ability to deliver engaging and effective training sessions to diverse learners.
  • Competency Assessment & Evaluation – Skilled in assessing employees' practical abilities and ensuring they meet required standards.
  • Process Knowledge – Strong understanding of warehouse and transport operations, including SOPs and compliance requirements.
  • Adult Learning Principles – Knowledge of how adults learn and the ability to design training accordingly.
  • Safety & Compliance Understanding – Knowledge of SHERQ standards and ability to train employees on safety and compliance practices.

Behavioral Competencies

  • Communication Skills – Ability to clearly explain concepts, procedures, and expectations to employees at all levels.
  • Coaching & Mentoring – Capability to guide employees in skill development, problem-solving, and role proficiency.
  • Problem-Solving & Critical Thinking – Ability to identify training gaps and implement practical solutions.
  • Interpersonal Skills – Builds strong relationships with trainees, supervisors, and leadership teams.
  • Adaptability & Resilience – Ability to adjust training methods based on audience, learning pace, or operational changes.

Leadership Standards

  • Leading Without Authority – Influence employees and managers to prioritize learning and development.
  • Accountability & Ownership – Takes responsibility for training quality, effectiveness, and employee development.
  • Collaboration & Stakeholder Engagement – Works closely with Operations, HR, and SHERQ teams to align training with business needs.
  • Continuous Improvement Mindset – Seeks ways to enhance training content, delivery, and effectiveness.
  • Decision-Making & Judgement – Makes informed decisions regarding employee competency, training needs, and compliance requirements.

We look forward to hearing from you

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Operations Coordinator

New
R400000 - R800000 Y Accor

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Job Description

Company Description

Company Description

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and eco-escapes located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

  • Serve as the first point of contact for hotel operational queries; provide solutions or escalate to relevant departments.
  • Conduct regular check-ins with General Managers to implement operational strategies and support with any operational needs.
  • Support owner communications and ensure timely follow-ups on key issues.
  • Manage corporate consultants and follow up with properties on implementation of required actions.
  • Collaborate with leadership to develop and implement operational strategies aligned with company goals.
  • Support GMs in setting and tracking property-level KPIs and performance improvement plans.
  • Assist in annual budgeting and forecasting processes across properties.
  • Track and follow up on monthly reporting deliverables (e.g., forecasting, MGM uploads etc).
  • Update and maintain month-end operational figures on the dashboard.
  • Compile and submit TrustYou reports each month.
  • Monitor and report on key performance indicators across properties.
  • Schedule and coordinate internal communications such as Townhalls, Business Reviews, and other updates.
  • Create and maintain working documents, such as property overviews, and presentation materials.
  • Liaise with internal departments (People & Culture, Development, Sales, Marketing, Revenue, Distribution, Security, etc.) to ensure alignment and support.
  • Support the IT team with system upgrades, integrations, and troubleshooting.
  • Assist with recruitment for key positions (e.g. GMs, FMs) via SmartRecruiters: screening, shortlisting, and interviewing.
  • Assist with GM contract creation and approvals.
  • Approve GM leave requests.
  • Oversee all pre-opening activities including:
  • GM onboarding and support.
  • Critical Path tracking via TaskWorld.
  • Progress calls and reporting.
  • Preparation of POBs and Manning Guides.
  • Initiation of IT Capex Budgets.
  • Coordinate with Dubai-based teams and other regional offices as needed.

Qualifications

  • Bachelor's degree in Business Administration, Hospitality Management, or related field.
  • 2-3 years of experience in operations support or coordination, preferably in the hospitality sector.
  • Experience working with cross-functional teams and senior leadership.
  • Strong organizational and project management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office Suite and other relevant platforms such as GAIA, SmartRecruiters, TaskWorld would be ideal.
  • Ability to manage multiple stakeholders and priorities.
  • High attention to detail and follow-through.
  • Hospitality industry experience preferred.

Additional Information

Benefits, Rewards, Motivations: In recognition of your hard work and dedication, we offer:

  • Lucrative Rewards: Your efforts won't go unnoticed – anticipate a competitive salary package with generous performance-based bonuses and incentives.
  • Personal Growth: Unlock your full potential and pursue your personal goals through continuous learning and development opportunities.
  • Industry Perks: Enjoy local and global benefits on accommodation, dining, and lifestyle services.
  • Learning Opportunities: Access Accor's extensive learning and development platform, offering thousands of courses to expand your knowledge and skills.
  • Recognition and Rewards: Personalized reward programs, bonuses, and incentives in addition to a competitive base salary.
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Operations Coordinator

New
Pietermaritzburg, KwaZulu Natal R180000 - R240000 Y Rad Hires

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Job Description

Operations Coordinator (Remote – Full-Time, South Africa)
About the Role

We're looking for a full-time remote Operations Coordinator to support our staffing and payroll operations.

You'll manage key back-office functions — payroll processing, ATS (JobDiva) administration, and QuickBooks tasks — ensuring accuracy, speed, and smooth collaboration across teams.

You'll work closely with our high-energy New York team (US EST hours) and will play a key role in keeping our operations running efficiently. We're looking for someone sharp, organized, and proactive — a problem-solver who communicates clearly and thrives in a fast-paced, no-nonsense environment.

What You'll Do
  • Handle daily operations supporting staffing and payroll functions.
  • Manage data and reporting in JobDiva (ATS), keeping candidate records accurate and updated.
  • Process payroll and invoices in Paylocity and QuickBooks , ensuring compliance with multi-state tax regulations.
  • Support accounting and back-office tasks: billing, invoicing, record keeping.
  • Communicate clearly with internal teams, consultants, and vendors.
  • Identify and resolve operational issues; suggest process improvements.
  • Maintain organized documentation and track KPIs.
  • Work remotely full-time during US Eastern Standard Time (9am–5pm EST) .
What We're Looking For
  • Fluent English — excellent written and spoken communication.
  • Critical thinker who asks questions, solves problems, and learns fast.
  • Experience with QuickBooks and payroll systems ( Paylocity preferred).
  • Background in staffing operations or recruiting back office is a strong plus.
  • Highly organized and detail-oriented; able to manage multiple tasks.
  • Resilient, adaptable, and comfortable working in a dynamic team culture.
  • Reliable home office setup: wired internet, modern computer, quality headset, quiet workspace.
  • Independent contractor setup — comfortable working autonomously.
Nice to Have
  • Experience with multi-state US payroll .
  • Prior work in staffing, recruiting, or consulting environments.
  • College degree or equivalent experience demonstrating strong analytical and communication skills.
What We Offer
  • $900–$,000/month ( 15/hr) depending on experience.
  • Full-time, remote position (40 hrs/week, US EST hours).
  • Independent contractor role with flexibility and autonomy.
  • Onboarding and ongoing training on JobDiva, QuickBooks, Paylocity , and other tools.
  • Work closely with a fast-paced, high-performing New York team.
  • Exposure to payroll, recruiting operations, and back-office management.
  • Observance of standard US holidays and a fair PTO policy.
  • Room to grow — we value curiosity, intelligence, and character.
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Operations Coordinator

New
R60000 - R120000 Y Rad Hires

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Job Description

Operations Coordinator (Remote – Full-Time, South Africa)
About the Role

We're looking for a full-time remote Operations Coordinator to support our staffing and payroll operations.

You'll manage key back-office functions — payroll processing, ATS (JobDiva) administration, and QuickBooks tasks — ensuring accuracy, speed, and smooth collaboration across teams.

You'll work closely with our high-energy New York team (US EST hours) and will play a key role in keeping our operations running efficiently. We're looking for someone sharp, organized, and proactive — a problem-solver who communicates clearly and thrives in a fast-paced, no-nonsense environment.

What You'll Do
  • Handle daily operations supporting staffing and payroll functions.
  • Manage data and reporting in JobDiva (ATS), keeping candidate records accurate and updated.
  • Process payroll and invoices in Paylocity and QuickBooks , ensuring compliance with multi-state tax regulations.
  • Support accounting and back-office tasks: billing, invoicing, record keeping.
  • Communicate clearly with internal teams, consultants, and vendors.
  • Identify and resolve operational issues; suggest process improvements.
  • Maintain organized documentation and track KPIs.
  • Work remotely full-time during US Eastern Standard Time (9am–5pm EST) .
What We're Looking For
  • Fluent English — excellent written and spoken communication.
  • Critical thinker who asks questions, solves problems, and learns fast.
  • Experience with QuickBooks and payroll systems ( Paylocity preferred).
  • Background in staffing operations or recruiting back office is a strong plus.
  • Highly organized and detail-oriented; able to manage multiple tasks.
  • Resilient, adaptable, and comfortable working in a dynamic team culture.
  • Reliable home office setup: wired internet, modern computer, quality headset, quiet workspace.
  • Independent contractor setup — comfortable working autonomously.
Nice to Have
  • Experience with multi-state US payroll .
  • Prior work in staffing, recruiting, or consulting environments.
  • College degree or equivalent experience demonstrating strong analytical and communication skills.
What We Offer
  • $900–$,000/month ( 15/hr) depending on experience.
  • Full-time, remote position (40 hrs/week, US EST hours).
  • Independent contractor role with flexibility and autonomy.
  • Onboarding and ongoing training on JobDiva, QuickBooks, Paylocity , and other tools.
  • Work closely with a fast-paced, high-performing New York team.
  • Exposure to payroll, recruiting operations, and back-office management.
  • Observance of standard US holidays and a fair PTO policy.
  • Room to grow — we value curiosity, intelligence, and character.
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Operations Coordinator

New
R144000 - R288000 Y Rad Hires

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Job Description

Operations Coordinator (Remote – Full-Time, South Africa)
About the Role

We're looking for a full-time remote Operations Coordinator to support our staffing and payroll operations.

You'll manage key back-office functions — payroll processing, ATS (JobDiva) administration, and QuickBooks tasks — ensuring accuracy, speed, and smooth collaboration across teams.

You'll work closely with our high-energy New York team (US EST hours) and will play a key role in keeping our operations running efficiently. We're looking for someone sharp, organized, and proactive — a problem-solver who communicates clearly and thrives in a fast-paced, no-nonsense environment.

What You'll Do
  • Handle daily operations supporting staffing and payroll functions.
  • Manage data and reporting in JobDiva (ATS), keeping candidate records accurate and updated.
  • Process payroll and invoices in Paylocity and QuickBooks , ensuring compliance with multi-state tax regulations.
  • Support accounting and back-office tasks: billing, invoicing, record keeping.
  • Communicate clearly with internal teams, consultants, and vendors.
  • Identify and resolve operational issues; suggest process improvements.
  • Maintain organized documentation and track KPIs.
  • Work remotely full-time during US Eastern Standard Time (9am–5pm EST) .
What We're Looking For
  • Fluent English — excellent written and spoken communication.
  • Critical thinker who asks questions, solves problems, and learns fast.
  • Experience with QuickBooks and payroll systems ( Paylocity preferred).
  • Background in staffing operations or recruiting back office is a strong plus.
  • Highly organized and detail-oriented; able to manage multiple tasks.
  • Resilient, adaptable, and comfortable working in a dynamic team culture.
  • Reliable home office setup: wired internet, modern computer, quality headset, quiet workspace.
  • Independent contractor setup — comfortable working autonomously.
Nice to Have
  • Experience with multi-state US payroll .
  • Prior work in staffing, recruiting, or consulting environments.
  • College degree or equivalent experience demonstrating strong analytical and communication skills.
What We Offer
  • $900–$,000/month ( 15/hr) depending on experience.
  • Full-time, remote position (40 hrs/week, US EST hours).
  • Independent contractor role with flexibility and autonomy.
  • Onboarding and ongoing training on JobDiva, QuickBooks, Paylocity , and other tools.
  • Work closely with a fast-paced, high-performing New York team.
  • Exposure to payroll, recruiting operations, and back-office management.
  • Observance of standard US holidays and a fair PTO policy.
  • Room to grow — we value curiosity, intelligence, and character.
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Operations Coordinator

New
Paarl, Western Cape R450000 - R550000 Y M3 Human Capital Management (Pty) Ltd

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Job Description

Please note that M3 is hiring on behalf of another company.

NexusAG, with its head office in Paarl, is a leading provider of agricultural crop solutions to optimise healthy crops and contribute to food security.

NexusAG currently has the above-mentioned vacancy available for a dynamic and goal-oriented individual with a strong aptitude for administration, organising and project management. The suitable candidate has excellent problem-solving skills, an investigative mindset, and strong time management skills. In addition, he/she shows excellent attention to detail, can work well under pressure, and has the ability to adapt quickly.

A relevant tertiary qualification (B.Comm Business Management/Assistant qualification), and a minimum of 3-5 years' relevant experience in a similar position with a strong operations coordination component, are minimum requirements for this position. Thorough knowledge of MS Office (i.e. Excel, Word and PowerPoint) and SageX3 software are further requirements. Preference will be given to candidates with knowledge of the agricultural sector (especially knowledge pertaining to legislation regarding hazardous substances). A valid driver's license, own transportation, and the willingness to travel between facilities are further requirements for the role. Due to the nature of the role responsibilities, the ability to do physical work is a further requirement.

The successful candidate will report to the Operations Manager and responsibilities include, among others:



Administrative assistance and support to the Operations Manager:

  • Arranging/coordinating meetings;
  • Drafting, maintenance and distribution of general documentation and correspondence;
  • Drafting and maintaining relevant manuals and policies;
  • Maintaining financial budget controls and schedules; and
  • Roll-out and implementation of new projects and processes.



Infrastructure and maintenance:

  • Procurement of infrastructure according to needs assessments and maintaining the register;
  • Arranging/coordinating repairs and services with various service providers;
  • Assistance with implementation and management of compliance matters.



Office and IT support:

  • Checking office Help Desk platform and handling requests;
  • General IT and network support, as well as troubleshooting and liaison with service providers;
  • Equipment procurement and coordination of activities (computers, office and infrastructure); and
  • Maintaining asset and other operational registers.

For all general enquiries contact Léanne Basson at NexusAG on

Please apply online at before 09:00 on 22 October 2025.

Commencement date: 1 December 2025 or as soon as possible.

If you have not received feedback within two weeks of the closing date, please assume that your application was unsuccessful.

Note previously disadvantaged applications will be given priority according to the EE Law 55 of 1998.

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Operations Coordinator

New
R192000 - R216000 Y Modern Day Talent

Posted today

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Job Description

Role:
Operations Coordinator

Location
: Candidates must be based in
Cape Town or Johannesburg

Working pattern:
Remote

Working hours: Monday - Friday
10am - 6.30pm UK Time

Salary range:
R16,000 - R18,000

About our client

Our client operates four thriving websites in the windows and doors industry, helping customers across the UK transform their homes. Every day, they're booking new surveys and organising installations and they need a superstar Operations Coordinator to ensure everything runs smoothly.

This isn't just admin. This is about being the
hub of the business
and being the person who brings together customers, surveyors, fitters, suppliers, and manufacturers to make sure every job is delivered smoothly and on time. If you love being organised, solving problems, and keeping people happy, this role is for you.

What You'll Be Doing

  • Booking customer surveys with the right surveyor and making sure everything is confirmed and on track.
  • Ordering windows and doors with the client's manufacturers once the survey is complete.
  • Coordinating fitters, suppliers, and delivery schedules to ensure seamless installations.
  • Handling aftercare and customer queries and solving problems quickly and efficiently.
  • Keeping customers updated, calling them back at the right time, and making sure they feel looked after.
  • Juggling multiple moving parts at once and making it look easy.
  • Joining regular Google Meet training sessions to sharpen your skills and stay connected with the team.

Why You'll Love It Here

  • You're in control
    : You'll be the key person making sure everything happens on time.
  • Customer hero
    : You'll turn problems into solutions and keep customers smiling.
  • Full training provided
    : Our client will set you up for success and support you every step of the way.
  • Work from home
    : No commute, just get the job done.
  • Fast-paced & rewarding
    : No two days are the same, and you'll see the results of your work in real time.
  • Be part of a growing company
    : Our client is expanding, and you'll be right at the centre of it.

What they're Looking For

  • Super organised and able to manage a busy schedule.
  • Confident communicator with a
    professional, friendly telephone manner
    .
  • Someone with customer service or coordination experience (construction/home improvement knowledge is a plus but not required).
  • A natural problem-solver who thrives under pressure.
  • A
    can-do attitude
    and willingness to go the extra mile for customers.
  • Tech-savvy and comfortable using scheduling and CRM systems like Zoho (training provided).

The Bottom Line

If you're the kind of person who loves to keep things running smoothly, thrives on responsibility, and enjoys making customers happy, this role puts you right at the centre of the action. You'll be the one who makes it all happen – and you'll get the training, support, and recognition to succeed.

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Operations Coordinator

New
R60000 - R80000 Y Mobelli Furniture + Living

Posted today

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Job Description

The Operations Coordinator / Personal Assistant will provide high-level administrative, operational, and HR support to the Head of Operations at Mobelli.

This role ensures the smooth execution of daily activities across sales, showrooms, logistics, and HR by
coordinating tasks, driving follow-ups, and ensuring accountability
.

The Coordinator will act as the first point of contact, managing communication, scheduling, reporting, and operational trackers. Beyond administration, this role plays a key part in
keeping projects and priorities on track
to free up leadership capacity and improve efficiency.

Key Responsibilities

Executive & Administrative Support

  • Manage daily calendar, schedule meetings, and coordinate travel arrangements.
  • Prepare agendas, minutes, and track follow-up actions from operations meetings.
  • Draft correspondence, presentations, and reports for internal and external stakeholders.
  • Manage the Head of Operations' calendar and priorities to maximize efficiency.
  • Prepare weekly expenses.
  • Handle confidential information with discretion.

Operational Coordination

  • Update sales dashboards with 100% accuracy and timeliness.
  • Maintain and update key trackers: footfall, delighted customers, discount reports, recruitment, sales, stock, customer feedback, and project timelines.
  • Drive progress on operational projects and ensure deadlines are met.
  • Liaise with showrooms, warehouse/logistics, and suppliers to support daily execution.
  • Assist with business partner vetting, supplier follow-ups, and order confirmations.
  • Provide proactive support to ensure operations run seamlessly.

HR Coordination & Administration

  • Manage recruitment administration:
  • Oversee the recruitment inbox.
  • Liaise with candidates and collate application packs (CVs, assessments, references).
  • Manage the psychometric assessment portal.
  • Schedule and coordinate interviews (including on-site facilitation).
  • Prepare interview documentation for management.
  • Communicate with candidates regarding outcomes (offers, contracts, regrets).
  • Keep candidate application trackers up to date.
  • Maintain employee records (contracts, leave, disciplinary files, training records).
  • Coordinate leave and attendance (sick leave, annual leave, etc.).
  • Support onboarding of new employees (documentation, induction, tracking).
  • Assist in coordinating staff wellness initiatives, training sessions, and events.

Communication & Relationship Management

  • Act as a liaison between operations, HR, and other business units.
  • Draft professional emails, memos, and proposals.
  • Prepare communication for staff on operational or HR updates.

General Support

  • Manage filing systems (digital and physical) for contracts, supplier agreements, and HR documents.
  • Ensure meetings run smoothly (venue, catering, virtual setup).
  • Assist with ad-hoc tasks as directed by the Head of Operations.

Key Skills & Competencies

  • Strong organizational and time management skills.
  • Excellent coordination and follow-up abilities across multiple projects.
  • Ability to manage the Head of Operations' priorities and calendar effectively.
  • Excellent written and verbal communication.
  • Ability to multitask and work under pressure.
  • High attention to detail and accuracy.
  • Tech-savvy (Teams, Excel, MS Office Suite, CRM/HR systems, ChatGPT).
  • Discreet, trustworthy, and professional.
  • Proactive problem-solver with a "get it done" attitude.
  • Exceptional personal assistant and coordination abilities.

Qualifications & Experience

  • Diploma / Degree in Business Administration, HR, or related field (preferred).
  • 2–4 years' experience as a Personal Assistant, Executive Assistant, or Operations/HR Coordinator.
  • Experience in retail, furniture, or luxury brands is an advantage.
  • Familiarity with HR processes, operational reporting, and coordination is desirable.

Success in this Role Looks Like:

  • The Head of Operations' time is freed up to focus on strategy.
  • Reports, dashboards, and follow-ups are accurate and delivered on time.
  • Showroom, sales, logistics, and HR activities are seamlessly coordinated.
  • Cross-departmental communication flows smoothly.
  • Leadership has confidence that nothing "falls through the cracks."
  • A reliable go-to person who delivers better-than-expected outcomes consistently.

If you think that you are a A player and a good fit for this role and wish to apply,

Follow the following steps :

  1. You'll first complete an online assessment (allow ~2 hours).
  2. Send your CV to 

Link to register for Assessment: 
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Business Operations Coordinator

Western Cape, Western Cape Cambridge University Press South Africa

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Job Description

full-time
Job title : Business Operations Coordinator Job Location : Western Cape, Cape Town Deadline : November 03, 2025 Quick Recommended Links

StartFragment About the role

  • As a Business Operations Coordinator, you will support and streamline key administrative and operational processes across the Cambridge Online Education department. Working collaboratively with colleagues in Operations, Marketing, Commercial, and Propositions, you will help improve efficiency and support revenue-generating activities.

Your responsibilities will include:

  • Managing invoicing workflows and maintaining accurate financial records.
  • Supporting marketing and commercial initiatives, such as discount codes and partner onboarding.
  • Assisting with learner enrolments and onboarding experiences.
  • Acting as a point of contact for finance-related queries and providing guidance on systems and tools.
  • Identifying and implementing process improvements to enhance cross-team collaboration and service delivery.
  • This role will provide operational continuity and support across global time zones, contributing directly to departmental growth and success.

About you

  • You are proactive, organised, and comfortable working with financial and administrative systems. You have excellent attention to detail, strong communication skills, and thrive in a collaborative, rapidly evolving environment.

You will also have:

  • Experience in business operations, finance, or administrative support.
  • Strong digital literacy and proficiency with Microsoft Excel and related tools.
  • Familiarity with SAP or similar financial systems (desirable).
  • A problem-solving mindset with the ability to identify and deliver improvements.
  • If you are motivated by making processes work better and enjoy working with a supportive, global team, we would like to hear from you.
  • If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

  • 24 days of annual leave (excluding public holidays)
  • Medical aid contribution
  • Group pension scheme contribution
  • Discretionary annual bonuses
  • Death and disability insurance
  • We are a hybrid working organisation, and we offer a range of flexible working options from day one.

EndFragment


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