1,039 Operations jobs in South Africa

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations,

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Support Process Improvement Lead –

Responsibilities:

• Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement.
• Offer actionable insights to the product team to elevate the customer experience.
• Identify and address any gaps in processes or knowledge, and suggest improvements to the CX Enablement team for material updates, in collaboration with Quality Assurance and training departments.
• Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team.
• Establish and maintain robust interdepartmental collaborations to streamline support processes and facilitate efficient knowledge sharing and documentation.
• Evaluate data and observe trends within core pods to propose enhancements.
• Actively engage with the Pod Manager on a daily basis to discuss tasks and contribute to ongoing initiatives.
• Monitor and report on the impact of implemented changes, providing regular updates to leadership and stakeholders.
• Lead cross-functional projects to enhance customer support workflows and reduce resolution time.
• Develop a metrics-driven approach to track and analyze customer satisfaction and support team performance.

Job Summary:

The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge.

Responsibilities also entail updating knowledge materials, fostering interdepartmental collaborations, evaluating data trends, and engaging with the Pod Manager daily. The role requires monitoring and reporting on implemented changes, leading cross-functional projects to improve support workflows, and developing a metrics-driven approach to track customer satisfaction and support team performance.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

A vacancy has arisen with a major law firm in their Business Operations Department across the Human Resources (HR) and Marketing & Business Development (MBD) teams for a Business Operations Administrator.

Responsibilities:

1. Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities.
2. Manage events in terms of successfully planning and implementing client-facing and internal events as needed.
3. Manage stock levels of marketing promotional items and replenish when the need arises.
4. Assist with the coordination of client gifts.
5. Ad-hoc assistance in supporting the national Marketing team with administrative deliverables pertaining to the Western Cape Offices.
6. Ad-hoc assistance in preparing, printing, and delivery of tenders and pitches.
7. Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information, and continuous monitoring of data hygiene.
8. Create and deploy events related invitations utilizing an emailing system and manage this process from inception to reporting.
9. Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output.

Requirements:

1. A degree/diploma in Marketing/Communications/Events Management.
2. 2-4 years experience in a similar role.
3. Some experience in an HR or administrative role.
4. Excellent command over the English language.
5. Excellent planning and time management skills.
6. Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD.
7. Demonstrable ability to multi-task and adhere to deadlines.
8. Need to travel monthly to Stellenbosch office.

Please note only shortlisted candidates will be contacted.

Annually

Reference: CPT -ST-1

A vacancy has arisen in the Business Operations Department across the Human Resources and Marketing & Business Development teams

CAPE TOWN CBD

R 250 000 - R 340 000 P/A CTC NEGOTIABLE DEPENDING ON EXPERIENCE

• A degree/diploma in Marketing/Communications/Events Management
• 2-4 Years' experience in a similar role
• Some experience in an HR or administrative role
• The candidate will be responsible for a HR Portfolio comprising:
• Professional Staff documentation administration
• Graduate Administration
• Recruitment Administration
• Training & Development Administration
• HR Project Administration and general admin
• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
• Manage events in terms of successfully planning and implementing client facing and internal events as needed
• Manage stock levels of marketing promotional items and replenish when the need arises
• Assist with the coordination of client gifts
• Ad-hoc assistance in supporting the national Marketing team with administrative deliverables
• Ad-hoc assistance in preparing, printing and delivery of tenders and pitches
• Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information and continuous monitoring of data hygiene
• Create and deploy events related invitations utilising an emailing system and manage this process from inception to reporting
• Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output
• Excellent command over the English language
• Excellent planning and time management skills
• Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD needs
• Demonstrable ability to multi-task and adhere to deadlines
• Please note that this position is 100% office based - must be able to travel monthly to the client's Stellenbosch office

CTC includes: Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit.

SA - Gauteng, Johannesburg CBD

R100 000 Cost To Company

A dynamic legal practice based in Johannesburg is seeking an Operations Manager / Chief Operations Officer (COO) . This senior role is suited for a highly organised, adaptable individual with strong leadership capabilities and a proven track record in law firm operations.

1. Experience as an Admitted Attorney combined with managerial experience is preferred.
2. 10 to 15 years of relevant experience will be acceptable.
3. Strong communication, people management, and multitasking abilities.
4. Oversee day-to-day office operations and manage administrative staff.
5. Monitor HR processes, including onboarding, training, policies, attendance, and team building.
6. Coordinate IT and systems maintenance (Courtonline, Caselines, online libraries, practice management).
7. Supervise monthly invoicing, disbursements, and collections.
8. Lead marketing and business development, including content creation and tender/bid submissions.
9. Maintain strong client relations and ensure exceptional service delivery.
10. Ensure compliance with legal and regulatory frameworks.
11. Drive strategic planning, risk management, and operational efficiency.

Consultant: Jamie Jagers - Dante Personnel Midrand

Our Group Operations Division is looking for additional Travel Operations Agents for the Customer Support Team , which is known as One Team!

(These roles are planned to be based in Gardens - Cape Town (South Africa))

About the Role

The Travel Operations Agent serves as the first point of contact for customers, addressing queries via telephonic and written channels. The role focuses on achieving first-contact resolution for issues such as ticketing, booking changes, cancellations, schedule adjustments, and other travel-related inquiries via telephone, email and chat functions. This position requires delivering exceptional customer service, maintaining high-quality standards, and ensuring error-free task completion.

Key Responsibilities:

• Customer Experience:
  • Resolve customer queries through various channels within SLA.
  • Collaborate with suppliers to offer the best solutions.
  • Adhere to service quality and quantity standards.

• Quality Assurance:
  • Meet team QA scorecard targets.
  • Ensure accuracy in ticketing, amendments, cancellations, and fare rule compliance.
  • Maintain and improve supplier relationships.

• Productivity:
  • Action bookings in operations queues within SLA.
  • Process payments and reissue tickets accurately.

• Error Management:
  • Minimise errors by adhering to airline rules for domestic and international bookings.

• Ad Hoc Support:
  • Assist with operational tasks as needed.

Job Requirements:

Qualification & Experience:

• At minimum High School completion qualification, Grade 12/NQF4/A-level or equivalent qualification/experience
• Relevant tertiary qualifications beneficial
• Customer service experience across multiple channels.
• Strong knowledge of fares, calculations, and Travelstart systems/policies.
• Proficiency in Amadeus or other GDS systems
• At least 2 years of travel industry experience.

Personal Competencies:

• Attention to detail, accuracy, and diligence.
• Effective time management and multitasking abilities.
• Self-motivation with a proactive and adaptable approach.
• Strong teamwork and problem-solving skills

This role is suited for a detail-orientated professional dedicated to delivering exceptional customer experiences while ensuring operational efficiency.

About the team

The One Team serves to support the Group Travel Operations, handling customer enquiries and interactions and any other task assigned to facilitate efficient service to our clients across multiple regions and brands in concluding the fulfilment and support of the purchased air travel supported in the In-house system called TCC.

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

This isn’t just any Sales Ops gig. This is your chance to be part of the engine behind a global Martech powerhouse.

As Sales Operations Manager , you’ll be one of the strategists behind our HubSpot migration, and a key super user admin when we are live. You are the human glue connecting sales, marketing, and success.

You’ll optimize processes, spark efficiency, and deliver insights that actually move the needle. You’ll collaborate with brilliant people across continents, build slick systems, and shape the way we sell—now and in the future. If you get a kick out of solving complex puzzles, building things that scale, and making life easier for your teammates—you’re going to love this.

Sales Enablement & Training

• Design onboarding and training experiences people actually enjoy (seriously).
• Create crystal-clear documentation that turns “Where’s the manual?” into “That’s SO helpful!”
• Be the friendly face of CRM and CPQ support—coach, troubleshoot, and champion best practices.

Process Optimization

• Spot bottlenecks like a hawk and crush inefficiency like a boss.
• Partner with teams across time zones to build workflows that just work .
• Keep data clean, structured, and ready for action.

CRM and CPQ Management

• Lead the adventure: help us move from Microsoft Dynamics to HubSpot with Dealhub, and make it epic.
• Optimize HubSpot like a pro—automations, custom fields, reporting… the whole shebang.
• Drive adoption, track usage, and continuously improve the CRM experience.

Reporting & Insights

• Turn messy data into meaningful insights that drive strategy.
• Build dashboards that actually get used.
• Help leadership make confident, data-driven decisions by identifying and surfacing trends.

This is a hybrid role , with in-office days on Tuesdays and Thursdays , supporting our EMEA shift . To kick things off, you’ll work EMEA hours (9:00 AM – 5:30 PM) from August 2025 to January 2026 to support the CRM and CPQ migration and build strong internal connections.

From there, you’ll rotate across global shifts to support teams in:

• JAPAC: 2:00 AM – 10:30 AM
• EMEA: 9:00 AM – 5:30 PM
• US: 2:00 PM – 10:30 PM

(Schedules may flex slightly with daylight saving and team needs.)

You’ll be joining BizOps—a small-but-mighty team of builders, fixers, and enablers. We love clarity, crave efficiency, and live for that moment when everything just clicks.
We’re doers. We’re problem-solvers. And we make it fun while we’re at it.

We live by these values:
We respond with a positive, can-do attitude
We take ownership
We collaborate, communicate and enable each other
We are innovators
We make things scalable, repeatable and robust
We digitalize and eliminate manual processes
We care about data quality (a lot!)
We always operate with integrity
We celebrate quick wins and our success
We have fun!

• 3+ years in Sales Operations (extra kudos if it’s in SaaS)
• HubSpot power user
• Strong grasp of sales processes and enablement strategies
• Experience with CPQ/quote building
• Spotting the story behind the stats and turning trends into action — you'll be the insights whisperer for our Sales Directors and leadership team
• Excellent communicator, trainer, and documenter
• Skilled stakeholder manager with the ability to gather requirements and align priorities
• Proactive, solutions-oriented, and always asking “how can we make this better?”

• Experience with Dealhub and / or Qobra
• Sales training or enablement experience
• Excel/Google Sheets wizard (pivot tables, VLOOKUPs, charts—yes please)
• Familiarity with tools like LinkedIn Sales Navigator, ZoomInfo, Crossbeam, or Conversation Intelligence platforms
• Bonus points for Marketing Ops exposure!

• Work with a dream team that’s global, talented, and endlessly supportive
• Build systems and solutions that have real business impact
• Enjoy autonomy, flexibility, and a people-first culture
• Make a difference in a company that’s growing, evolving, and full of heart
• Oh, and we love celebrating wins (did we mention cake? )

“Dotdigital has a fantastic product backed by unbeatable people. Being part of the BizOps team feels like home—we work hard, play hard, and make a global impac t .” ~ Arlene, Sales Operations Manager

• 15min Screening Call with Team Talent
• 1 hour interview with our Global Sales Operations Managers
• 1.5 hour final interview to present your task and meet our leadership

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We are looking for an Operations Manager is responsible for overseeing the day-to-day operations of the cold storage facility, ensuring the safe, efficient, and effective storage, handling of cargo. This role involves managing the operations team, collaborating with cold store management and the logistics team, ensuring compliance with health and safety regulations, and optimizing operational performance to meet customer needs and organizational goals.

WHAT WE ARE:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. At Maersk, we are accelerating our logistics & services products to become the global integrator of container logistics and looking for team players to help us execute our process improvement initiative for Contract Logistics services. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

KEY RESPONSIBILITIES:

• Facility Operations Management
• Oversee the daily activities within the cold storage facility, ensuring all operations are running efficiently and safely.
• Manage the inbound and outbound operations of fruit, ensuring efficient scheduling of resources in a cost effective and safe manner.
• Ensure that the temperature conditions are consistently monitored and adjusted to meet the specific requirements for different types of fruit.
• Oversee inventory management ensuring location accuracy and effective utilization.
• Analyze operational processes to identify areas for improvement to reduce inefficiency and increase cost-effectiveness.
  
  

• Team Management
• Lead, train, and develop a team of cold store workers, forklift operators, and support staff, ensuring that they have the skills and knowledge to perform their roles safely and efficiently.
• Conduct regular performance reviews, provide feedback, and implement training programs to enhance the team’s productivity and engagement.
• Develop and maintain a positive work environment that promotes teamwork, communication, and a focus on health and safety.
  
  

• Health & Safety Compliance
• Ensure compliance with all relevant safety, environmental, and health regulations, including temperature control and food safety standards (e.g., HACCP).
• Regularly conduct safety audits, training, and implement corrective actions to maintain a safe working environment.
• Ensure proper handling, storage, and labelling of fruit to meet industry standards and requirements.
  
  

• Quality Control & Continuous Improvement
• Drive continuous improvement initiatives in the areas of operational efficiency, cost control, and service delivery.
• Investigate operational issues and propose effective solutions to minimize downtime and improve overall facility performance.
  

• Experience
• Minimum of 5 years of experience in operations management in a cold storage environment in fruit industry.
• Proven experience in managing a team and leading operations in a fast-paced environment.
• Knowledge of cold storage processes, food safety standards, and inventory management systems.
  
  

• Skills:
• Strong leadership and team management skills.
• Excellent problem-solving, organizational, and analytical abilities.
• Proficiency with warehouse management systems (WMS) and Microsoft Office Suite (Excel, Word, etc.).
• Understanding of health, safety, and quality control regulations, particularly in the food industry.
• Strong communication and interpersonal skills for effective collaboration with team members and clients.
• Comfortable in a high-pressure cold store temperature environment
  
  

• Certifications (required):
• Forklift Operator Certification
  

• The role requires working in a cold storage environment and occasionally at heights of up to 10m.
• Ability to perform manual labour and work with heavy equipment.
• Some flexibility in working hours may be needed to accommodate emergency repairs or project deadlines.
  
  

Job Title: Operations Analyst

About Our Client

Our client is a trusted investment partner with investment capabilities spanning global, private, and listed asset classes. They continually strive for investment excellence and to deliver high-quality returns to their investors, a mission they have upheld since their inception in 2003.

At the heart of everything our client does is the purpose of enriching the lives of all stakeholders. They believe that their business is a tool enabling them to help each stakeholder, through their dealings, be in a better position to live their individual or collective callings.

They deliver on this purpose through five core values: Excellence, Integrity, Growth, Real Relationships, and Family. They strive to live these values every day and trust that these values will drive every action or decision made in the best interest of all stakeholders.

The Role
Enrich the lives of all stakeholders by contributing to the organisation's growth and success and deepening relationships with various stakeholders. Our client is a leading financial services firm committed to delivering exceptional investment solutions.

The team works closely with the Portfolio Managers, Distribution Team, Risk Team, the Trading Desk, and external service providers on a day-to-day basis to achieve the highest level of impact by utilizing a combined knowledge base and skill set. The role requires a deep understanding of financial markets and instruments, as well as the ability to contribute to and promote robust operating procedures to create an efficient, responsive, and process-driven operations team. The Operations Analyst will report to the Operations Manager, who reports to the Chief Operating Officer.

Main Duties and Responsibilities

Process:

• Contribute to and promote robust operating procedures across the investment management business to create an efficient, responsive, and process-driven operations team.
• Improve business understanding of operations processes and procedures.
• Establish and promote enhanced business processes that ensure efficient and effective stakeholder delivery within set expectations and agreed performance standards in the area of accountability and the overall optimization of the value chain for the business, including:
• Performance of reconciliations.
• Exception handling, investigation of significant variances, and effective resolution of reconciliation breaks and ad hoc challenges.
• Monitoring of the operations mailbox and timely execution of stakeholder requests.
• Take responsibility for daily operational activities.
• Liaise with stakeholders, run daily operational activities, receive and execute requests promptly.
• Ensure timely and accurate recording of transactions.
• Liaise with stakeholders to keep them fully apprised of the progress of queries.
• Reconciliation of trade and fund dealing activity, corporate action and Proxy voting management, cash management and spot FX instruction, reconciliation of cash, positions, and performance.

People:

• Share and