1,633 Operations Intern jobs in South Africa
Vice President- Healthcare Operations Management- BPO
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Responsibilities
Role Responsibilities
Accountabilities Major Activities Key Performance Indicators
Ensure seamless transition and flawless service delivery
? Focus on transition with ‘Zero’ impact on service delivery
? Focus on efficiencies - leaner, greener and faster
? Focus on Process stabilization & sustained delivery
? Reducing operation costs
? Make TBP more effective
? Build effective process management system
? FTE headcount
? Revenue from the BU Vs. Target
? Gross Margin for the BU
? MEI (Manpower Efficiency Index)
Ensure client satisfaction on all SLA’s and given parameters
? Deliver on client benefits through innovation and improvements
? Create plan to deliver efficiency
? Strengthen operational team as well as support functions to minimize leakages
? Partner with transformation team for value delivery
? Identify transformation opportunities where available
? Customer Satisfaction Survey results Vs. Desired
? Performance Index
? Improvement through Innovation
People management
? Engagement plan for each stage of employees
? Focus on employee training and development with regard to building domain expertise
? HIPO engagement initiatives to be reviewed regularly
? Cross training and skill enhancement for managing high influx of volume
? Support to Line HR and utilize their expertise more from a people engagement and retention perspective
? Ensure minimal staff attrition and high levels of engagement
? Employee Attrition Rate
? Employee Engagement Surveys
Provide assistance to industry and BU leadership for development of strategies for business development and process improvements Working on Strategic Priorities such as (but not limited to):
? Look for opportunities to deliver additional savings for the clients
? Deliver operational efficiency improvements for both the call centre and Client
? Assistance in business development as and when required
? Reduction in Overheads as % of Revenues
? Participation in people development initiatives
? Process improvement
? USD value delivered to Client.
Focus on customer experience as the business is transitioned with zero impact on service delivery
Partner with HR to build strong people practices, and focus on capacity augmentation to manage volume effectively
DIMENSIONS
Financial Dimensions Managing the revenue and profitability and Value Delivery
KEY DECISIONS
Decisions you make by yourself
? Strategic improvement for process delivery
? People/management rationalization
INTERACTIONS
Internal Job Role you need to interact with Internally in the organization to enable success in your day to day work
? Business HR Team
? Corporate HR for staffing, internal movement, training, learning and development
? Finance Team
? Facilities Team
External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work
? Clients
Qualifications
Minimum 10 years of experience within the BPO industry in senior VP Position
SKILLS AND KNOWLEDGE
Skill Requirement
Educational Qualifications
Graduate in any field
Post graduate is preferable
Functional Skills
Experience of managing Healthcare Operation
Client relationship management
Managing large contact center
Behavioral Skills
Decisions making
Prioritization
Analytical skills
People management
Excellent communication skills
Management Accountant (Operations)
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About the job Management Accountant (Operations)
Job purpose:
Management Accountant required to deal with key issues and provide support and technical input to the commercial and ops teams to deliver insightful analysis, driver process improvement (operations and reporting) in line with the Company strategy and ultimately maximize business value.
Minimum requirements:
- BCom Accounting / Hons Degree in Accounting
- 3 to 5 years in a Management Accounting position
- Experience in a Manufacturing or FMCG essential
- Computer Literate (Syspro / SAP)
- Capex management experience
- Cost centre management / maintenance experience
- Stock take management experience
- Reporting
- Budgeting and forecasting
- Information and data management
Management Accountant: Operations
Posted 11 days ago
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Management Accountant: Operational
Area: Citrusdal (Hybrid position)
Salary: +- R70K CTC p.m. (negotiable and depending on experience)
Our client is a producer, packer, and exporter of quality citrus fruit located in the Citrusdal Valley. We are seeking a detail-oriented and proactive Management Accountant to join their passionate and efficient cross-functional team with high regard to leadership, empowerment and trust.
Reporting to the Financial Manager, this is a service role supporting the operational units to make informed cost-efficient decisions and provide transparency of farming operational cost. The pursuit of international best practice will contribute to financial stability of farming operations.
Key Responsibilities:
• Management of data capturing processes and data integrity of various systems
• Ensure cost allocation accuracy
• Data modelling & report writing (Jet Reports)
• Management Reporting and analysis including but not limited to:
• Financial Reporting
• Operations divisional reporting
• Project reporting
• Costing and modeling of projects
• Analyzing key performance indicators within the production operations
• Inventory management
• Support with budgeting processes
• Investigate and report on budget variances
• Audit support
Essential Requirements:
• Applicable tertiary qualification (e.g. BCom Management Accounting/CIMA), with continuous learning attitude
• Relevant and proven experience, preferably within agricultural environment
• Advanced numerical and financial capability
• Aptitude to manage large quantity of data and variables
• Attention to detail
• Analytical skills with practical flair
• Experience in Microsoft products, specifically Dynamics 365 Business Central, PowerBI and advanced excel will be in the candidate’s favor.
• Strong interpersonal, communication and leadership skills, with emphasis on EQ and influence
• Ability to meet deadlines
• Willingness and ability to work and prosper within a team environment
• Self-motivated, driven, resilient and humble
Assistant Professor, Teaching Stream - Operations Management & Statistics
Posted 9 days ago
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Assistant Professor, Teaching Stream - Operations Management & StatisticsDate Posted: 08/08/2025
Closing Date: 01/12/2026, 11:59PM ET
Req ID: 44237
Job Category: Faculty - Teaching Stream (continuing)
Faculty/Division: Joseph L. Rotman School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)
Description:
The Rotman School of Management at the University of Toronto invites applications for a full-time teaching-stream appointment in the Operations Management & Statistics Area. The appointment will be at the rank of Assistant Professor, Teaching Stream, with an anticipated start date of July 1, 2026.
Applicants must have earned a PhD in Operations Management or a PhD in a field related to Operations Management, such as Information Systems. We seek candidates whose teaching interests complement and enhance our existing strengths . Applicants must have a demonstrated record of excellence in teaching, including a strong demonstrated ability to integrate both theory and practice, evidence of effective communication and presentation skills; a demonstrated mastery of their subject area; a demonstrated commitment to excellence in pedagogical inquiry and teaching innovation; and an interest in teaching-related scholarly activities in operations management. Candidates must have teaching experience in a degree-granting management program, including lecture preparation and delivery, and curriculum development. Applicants must have the ability to teach undergraduate and graduate management courses in operations management, statistics, spreadsheet modelling, and business analytics.
Evidence of excellence in teaching and a commitment to excellent pedagogical inquiry can be demonstrated through teaching accomplishments, awards and accolades, presentations at significant conferences, the teaching dossier submitted as part of the application, as well as strong letters of reference, and for short-listed candidates, a strong performance during the on-campus presentation. The teaching dossier includes a teaching statement, sample course materials, and teaching evaluations.
This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( Statement on Equity, Diversity & Excellence) .Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply. Applicants are invited to include in their cover letter any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.
Salary will be commensurate with qualifications and experience.
About the Organization
U of T is Canada's largest university and has an international research reputation. The Rotman School of Management has a strong faculty that is supportive of serious scholarship and is committed to the professional development of its faculty. The Rotman School operates a wide range of degree programs, including an undergraduate Commerce program, a full-time, part-time, Executive, and Global Executive MBA program, a Global Executive MBA for Healthcare and the Life Sciences, a Master of Finance, a Master of Financial Risk Management, a Master of Management Analytics, a Graduate Diploma in Professional Accounting, and a Ph.D. program.
Rotman is situated in the heart of Canada’s corporate and financial center, and the world’s most diverse city. Rotman’s core values reflect this diversity. For more information about the Rotman School and its core values, please visit:
All qualified candidates are invited to apply online by clicking the link below. Applicants must submit a cover letter, a current curriculum vitae, and a complete teaching dossier which includes a teaching statement, sample syllabi and course materials, and teaching evaluations or evidence of superior performance in other teaching-related activities. The cover letter can include a description of any experiences or planned future contributions to equity, diversity, and inclusion in the areas of teaching and/or service.
Applicants must provide the name and contact information of three references. The University of Toronto’s recruiting tool will automatically solicit and collect letters of reference from each referee within 48 hours after an application is submitted. Applicants remain responsible for ensuring that referees submit recent letters (on letterhead, dated and signed) by the closing date. At least one reference letter must primarily address the candidate’s teaching. More details on the automatic reference letter collection, including timelines, are available in the candidate FAQ .
Submission guidelines can be found at . Your CV and cover letter should be uploaded into the dedicated fields. Please combine additional application materials into one or two files in PDF/MS Word format. If you have any questions about this position, please contact Ming Hu at .
All application materials, including recent reference letters, must be received by January 12, 2026.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Diversity Statement
The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .
Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
If you require any accommodations at any point during the application and hiring process, please contact .
Assistant professor, teaching stream - operations management & statistics
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Head of operations (asset management)
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Operations Analyst – Asset Management
Posted 5 days ago
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Our client is a major league Asset Management business that has achieved enormous growth in recent years. To this extent they have built up a robust Operations team – they now have an opening for an Operations Analyst to come in an add value to the core functioning of the engine-room of the business.
The Operations team works closely with the Portfolio Managers, Distribution Team, Risk Team, the Trading Desk and external service providers on a day-to-day basis in order to achieve the highest level of impact to the business from utilising our combined knowledge base and skill as a team.
The role requires a deep understanding of financial markets and instruments, contribute and promote robust operating procedures to create an efficient, responsive and process driven Operations team. The Operations Analyst will report to the Head of Investment Operations who reports into the Chief Operating Officer.
Main duties and responsibilities:
Process:
o Contribute to and promote robust operating procedures across the investment management business to create an efficient, responsive and process driven Operations team.
o Improve business understanding of operations processes and procedures.
o Establish and promote enhanced business processes that ensure efficient and effective stakeholder delivery within set expectations and agreed performance standards in the area of accountability and the overall optimisation of the value chain for the business, including:
Performance of reconciliations.
Exception handling. Investigation of significant variances and effective resolution of reconciliation breaks and ad hoc challenges.
Monitoring of the operations mailbox and timeous execution of stakeholder requests.
Take responsibility for daily operational activities.
Liaise with stakeholders, run daily operational activities, receive and execute requests timeously.
Ensure timeous and correct recording of transactions.
Liaise with stakeholders to keep them fully appraised of the progress of queries.
o Reconciliation of trade and fund dealing activity, corporate action and Proxy voting management, cash management and spot FX instruction, reconciliation of cash, positions and performance.
People:
o Share and transfer product, process and systems knowledge to colleagues.
o Collaborate and work with internal teams to deliver required service levels.
o Ensure achievement of own performance objectives.
o Share information with other team members regarding successes, issues, trends and ideas.
o Participate in own professional development and career path.
Ideal qualifications:
B Com (Hons) preferred or appropriate finance qualification.
Ideal experience:
5 years of experience in related role within an Asset Management business
Experience with reconciliations and cash management.
Relevant computer skills and system experience.
Experience in a programming language would be advantageous, but not required.
Knowledge of working with custodians would be advantageous.
Relevant market knowledge.
Competencies & Skills:
Strong analytical skills and attention to detail.
Ability to problem solve.
Ability to work independently (self-starter) and collaboratively in the team in a fast-paced environment.
Proactive: Takes initiative to anticipate and address issues before they arise.
Detail-Oriented: Ensures accuracy and thoroughness in all tasks.
Output-Focused: Demonstrates a strong commitment to understanding and meeting the needs of stakeholders (internal or external)
Collaborative: Works effectively and managing the relationship with both internal teams and external stakeholders and service providers, fostering strong relationships.
Exceptional verbal and written communication skills, with the ability to engage confidently with teams and stakeholders.
Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word).
To apply for this role please send your CV and supporting documentation to
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Operations analyst – asset management
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Director, Change Management - Business Operations
Posted 4 days ago
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Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Director, Change Management is a leadership role, responsible for playing a pivotal role in leading and driving strategic organizational change initiatives.
This leadership role provides strategic direction and support across business operations functions fostering a collaborative and innovative team culture focused on operational excellence.
Key Responsibilities:
- Provides leadership and guidance to individuals involved in organizational change initiatives.
- Leads strategic transformational change management initiatives.
- Develops a clear vision for organizational change and aligns it with business goals.
- Ensures effective change management is in place for the full lifecycle of transformation and standardization initiatives, from concept through Business-As-Usual (BAU) deployment.
- Collaborates with executive leadership and other senior level stakeholders to gain buy-in and support for change efforts.
- Provides strategic guidance to senior leadership on change management methodology and approach.
- Ensures the development of enterprise-wide change management methodologies and toolkits. Identifies potential risks and develops mitigation strategies.
- Analyzes, plans, implements and evaluates change strategies, facilitating a collaborative approach to change across the organization and building ownership and capability in change leadership.
- Acts as a coach for senior leaders/managers in helping them fulfil the role of “change sponsor”.
- Conducts assessments of the current state, analyzes stakeholders, identifies risks, and establishes goals and milestones for changes.
- Plays a key role in ensuring change initiatives meets objectives on time and on budget by increasing employee adoption and usage.
- Significant proficiency in methodologies, change management principles, and project lifecycle phases.
- Significant understanding of change management challenges, opportunities, methodologies and frameworks.
- Significant understanding of local and international change management methodologies.
- Ability to influence senior leaders/managers and gain buy-in at executive level.
- Excellent analytical and strategic planning capabilities.
- Significant vast expertise in delivering creative and innovative solutions to business challenges.
- Excellent interpersonal and presentation skills.
- Bachelor's degree or equivalent in Business, Management, Communications, or Human Resources or related field.
- Certifications such as PMP, PROSCI, ADKAR, ITIL, LEED, OCM, or CCMP (desirable).
- Significant experience working on large scale change management projects and programs, ideally in a related working environment.
- Deep Experience gained in a similar leadership role.
- Significant experience leading and managing a change management team, delivering high quality results.
- Strong business acumen and ability to communicate with various functional leaders using relevant industry knowledge and terminology.
- Significant experience leading programs that include technology change and adoption.
- Significant experience managing multiple change programs across different regions / geographies with differing needs and stakeholders.
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Business Development and Sales
- Industries IT Services and IT Consulting
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#J-18808-LjbffrInvestment operations specialist – asset management
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