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• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Configure and install various network devices and services (e.g., routers, switches, firewalls)
• Monitor performance and ensure system availability and reliability.
• Ensure effective inventory controls are kept of networking equipment
• Procuring network equipment and managing subcontractors involved with network installation
• Ensure that all equipment is fully functional and update documentation as required.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Adhere to company and department policies and procedures
• After hours standby on a rotational basis
• 2nd line data and voice downtime troubleshooting and support
• Provide support to the 1st line helpdesk support team to manage all telco related data and voice troubleshooting and support
• Escalate any issues that cannot or are not resolved timeously to 3rd line support/vendor and follow up with them on the progress and resolution of these issues.
• Ensure that all issues resolved are well documented and if required update both the 1st line and 3rd line support structures and the standard procedures manual.
• Support Network team with support functionality and training of users on VOIP phones system.
  
  

• Tertiary or related IT qualification (advantageous) N+ / A+
• Preference will be given to candidates with five-plus years network experience
• In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, SD-WAN, Access Points, routers and routing.
• A good understanding of computer hardware and terminology
• Effective written and verbal communication skills
• Ability to liaise with all levels of the organisation
• Ability to problem solve and prioritize issues
• A self-motivated team player with strong interpersonal skills
• Ability to manage the demands of a pressurized work environment
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Retail

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• Configure, deploy, and support networks for customers and third parties on daily activations on the BitCo network
• Conduct quality assessments of client installations, testing, and configuration
• Troubleshoot voice/data core networks and provide technical support in operational and lab environments to diagnose and isolate network problems. Generate reports and provide solutions.
• Meet SLAs and report on performance for internal and external helpdesk requests
• Validate new core network system software, features, and functions in lab and commercial environments
• Respond to customer network needs and questions, ensuring work is completed according to standards, guidelines, and processes
• Adhere to strict change control procedures
• Provide regular meeting minutes and updates for internal tasks and outcomes
• Train staff on new technologies and network advancements
• Create status and progress reports as needed
• Liaise with internal departments and technical resources as necessary
• Provide feedback on project status at meetings
• Keep stakeholders informed of issues and progress
• Pursue ongoing learning and development opportunities to ensure the success of Engineering Projects
• Complete any additional requests in a timely and professional manner to meet BitCo standards
• Maintain a positive, customer-focused attitude and represent BitCo well at client sites
• Consult with customers at all levels regarding relevant deployments within their environment
• Remain accountable and responsible for assigned projects
• Collaborate with cross-functional departments to ensure deliverables are completed on time and within budget
• Fulfil any other key responsibilities identified by the Chief Technical Officer or Departmental Manager
  
  

• VLANS
• QinQ
• Ciena
• BGP
• PBB-TE
• Transparent Ethernet
• G.8032
• Spanning Tree
• Technical network design and implementation
• CoS/802.1P to Queue
  
  

• Mid-level resource with extensive customer service experience
• Customer-focused
• Provide follow-up, feedback, and progress reports
• Organised
• Efficiently prioritise tasks and manage time effectively
• Utilise project management methodology
• Collaborate with internal and external staff
• Effective communication skills, both verbal and written
• Ability to work non-traditional hours
  
  

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description : Company Description

First Quantum Minerals is a leading Canadian-based global mining & metals company focused on the production of copper, nickel, gold & cobalt. As a company, we strive for continuous excellence and after 25 years of operations we are now one of the world’s top 10 copper producers, exporting millions of tonnes of concentrate from multiple countries to customers worldwide. Our operations and future developments span across Africa, Europe, the Middle East, Australia and the Americas, and we are globally recognised for our specialist technical, engineering, construction and operational skills, which allow us to unlock value from complex mineral projects and deliver rewarding careers for our people, returns for our shareholders and sustainable development for the many local communities that host our operations. As we expand our operations, continue to provide metals to build the modern world and shift to a low carbon, greener economy in the years ahead, our mining projects will continue to require the best and the brightest talent to help us solve the emerging challenges of our time, shape our business and unlock opportunities for our future.

Job Description

Although our production and financial results are the engine that drives our business, it is the depth of capability in our people that will continue to determine First Quantum’s ongoing success. Reporting to the Regional IT Manager - EMEA of our IT division, this role will form an integral part of our Regional IT team. The ideal candidate will be responsible for maintaining, troubleshooting, and optimizing our enterprise network infrastructure with a focus on Cisco technologies. You will ensure network reliability, performance and security to support business operations. The role will demand a high level of technical expertise in network hardware, software and protocols. The incumbent will work within a team of other technical and support staff and may be required to interact with external vendors and customers as well as internal stakeholders such as project managers and IT teams.

Key Responsibilities :

The Network Engineer’s general accountabilities include, but are not limited to, the below :

Install, configure and maintain Cisco network devices, including routers, switches and wireless controllers.

Provide Tier 2 / Tier 3 support for network-related issues, ensuring timely resolution of incidents and service requests.

Monitor network performance and troubleshoot latency, bottlenecks and other network issues.

Manage and support Cisco technologies such as Cisco ASA, Meraki, Nexus and Catalyst platforms.

Perform routine network maintenance and upgrades, including firmware updates and patches.

Document network configurations, procedures, and policies.

Collaborate with cross-functional IT teams on projects and system integrations.

Ensure compliance with company policies, industry standards and best practices.

Participate in on-call rotation and provide after-hours support as needed.

Ensure the Group Standards for Networking Architecture and Technology are adhered to in our mining operations.

Adds / Moves and Changes on a Cisco Unified Communications Manager

Deployment and Support of Cloud Manager Video Conferencing hardware

Troubleshoot issues related to connectivity between different devices on the same network segment

Support and troubleshoot network issues and coordinate with vendors.

Maintain detailed technical documentation.

Provide recommendations on improvements to network performance.

Manage vendor / stakeholder relationships and SLAs relating to network services.

Support other teams during new provisioning, ongoing maintenance windows, development work, with IP networking / sysadmin expertise.

Collaborate with other IT teams to resolve complex problems.

Plan for future growth by implementing scalable solutions.

Qualifications :

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

Cisco certifications preferred (CCNP, or higher).

Excellent problem-solving skills and ability to work under pressure.

Strong communication skills and customer service orientation.

Experience with SDWAN technology

Understanding of how SIP trunks can be deployed in an Enterprise Phone System.

Experience & Technical Skills Required :

Proven experience as a Network Support Engineer with a focus on Cisco networking equipment.

Strong understanding of networking protocols and technologies (TCP / IP, BGP, OSPF, EIGRP, VLANs, STP, QoS).

Experience with Cisco IOS, NX-OS, and Meraki dashboard management.

Familiarity with network monitoring tools (SolarWinds, PRTG, etc.).

Knowledge of network security principles and technologies (Firewalls, VPNs, ACLs).

Experience with SDWAN technology

Understanding of how SIP trunks can be deployed in an Enterprise Phone System.

Other Requirements :

Candidates must have the right to work in the applicable region without visa sponsorship

Mobile. Willingness to work and travel across FQM’s operations and locations worldwide

Flexible hours due to 24-hour support model.

Fluency in English is required. Proficiency in other languages highly regarded

Excellent problem-solving skills and ability to work under pressure.

Strong communication skills and customer service orientation.

Core Values & Behavioural Profile :

FQM’s culture is centred on fostering innovation, harnessing original thinking and challenging convention. We work Bolder, Smarter, Driven, Together. These 4 pillars are the keys to our growth in the past, the success of our present, and the foundations of our continued evolution and improvement into the future.

BOLDER

Comfortable in an atmosphere where freedom, flexibility and challenging convention

Versatile and thrives in a challenging environment

Risk assessment ability and ability to balance competing interests of businesses

Strong ability to navigate complexity, operate with minimal bureaucracy and act strategically

Highly flexible an adaptable to fast changing priorities

SMARTER

Ability to exercise sound judgment, take initiative and work with minimal supervision

Identify and implement opportunities for improvement

DRIVEN

Aspires for excellence, setting high standards and taking accountability for performance

Thrives in high pressure, demanding, deadline-driven environment

TOGETHER

Calm, confident and collaborative with an approachable, professional demeanour

Willingness to perform work scope outside of the core responsibilities of the role

Ability to develop and sustain relationships and trust with stakeholders and vendors

High level of personal credibility and strong adherence to the highest ethical standards

Additional Information

First Quantum Benefits

A dynamic, challenging and extraordinary working environment where safety is a number one priority

Opportunity to develop within a growing company that is currently one of the world's top 10 copper producers

Highly competitive base compensation & financial incentives (discretionary bonuses & Long-term share plan)

Leave options aligned with local market best practice

Performance over presence culture & flexible working environment as per business requirements

Diversity & Inclusion

At FQM, while at the beginning of our D&I journey, we are committed to embedding the principles of diversity and inclusion into our culture, company and practices with the aim of ensuring an environment of equity irrespective of race, gender age, religion, identity or experience.

Office or Operation’s Location

Cape Town

Hybrid work (3 office days per week)

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Teraco Data Environments

2025/07/03 Gauteng

Job Reference Number: NE_JB1

Department: IT

Business Unit

Industry: Information Technology

Job Type: Permanent

Positions Available: 1

Salary: Market Related

The key function of this position is to be a technical support resource to support the local network for Power Monitoring, IT and Security. Part of the duties will be to travel to the outside stations on an ad hoc basis for upgrades and changes. This role must be available to work after hours and be on standby from a standby roster.

Job Description

PURPOSE OF THE ROLE

The key function of this position is to be a technical support resource to support the local network for Power Monitoring, IT and Security. Part of the duties will be to travel to the outside stations on an ad hoc basis for upgrades and changes. This role must be available to work after hours and be on standby from a standby roster. This role will also need you to be the escalation point for the Tier 1 resource.

Main Functions Of The Job

The main functions of the role are, but are not limited to:

• Remote IT Network troubleshooting and support, predominately layer 2;
• Logging and updating calls via the ticketing system;
• Interaction with other providers and service providers;
• Interactive relationship with management;
• Maintenance of Security, IT and Environmental networks on all sites;
• Maintaining Wi-Fi on all sites including monthly wi-fi health reports;
• Maintain the Network backup tool;
• Involvement in the design of the network & maintain network documentation;
• Configuring, Installing and maintenance of network switches;
• Management & implementation of Clearpass switch configurations & implementation of device configuration updates;
• Comply to all policies and procedures, including strict compliance to Teraco’s information security policies and procedures;
• Identification & escalation of information security risk, as it relates to network and other areas of responsibility;
• Incident response and management; Problem resolution within agreed timelines;
• Afterhours user support, as per the standby roster.
  
  

• Excellent interpersonal relations.
• Excellent verbal and writing skills.
• Attention to detail imperative.
• Ability to multi-task is essential.
• Able to perform under pressure.
• Ability to adapt to change.
• Open to learning and growth essential.
• Take accountability and ownership.
  
  

• Matric;
• Technical qualification /IT Diploma - CCNA/ACMA certified; CCNP advantageous;
• Minimum of 2 years’ work experience in a networking technical support role;
• Accustomed to working in a high-energy environment;
• Windows Server and Windows 10/11 experience - advantageous
• Technical competence and understanding is vital;
• Valid South African Driver’s License;
• Basic understanding of Network Security
• Excellent understanding of switching and routing and their related technologies - TCP/IP, IP Addressing, CIDR and DNS. STP, VPN technologies, OSPF, ZTNA, SDN.

Reference: NWA -Njabu-3
If you are an experienced Network Engineer who wants to make a difference in a continuously growing company, then APPLY NOW!

The Network Engineer role is responsible for designing, building, maintaining, and documenting the network security infrastructure.

• Relevant IT Networking and Security Certifications, plus appropriate Diploma
• Experience and product-specific training
• 5 Years’ experience
• Willing to work extended hours/shifts
• Willing to travel
• ITIL or Networking certificates (advantageous)
• Administration of Firewalls, Routers, Switches, Intrusion Prevention Systems, Intrusion Detection Systems, Network Access Control (NAC), and Virtual Private Networks (VPN)

If you are interested in this opportunity, please apply directly. If you wish to send your CV via email, forward your CV to and copy the reference number in the subject line of your e-mail.

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other opportunities that appear for which you might be more suitable.

For more information contact:
Njabulo Ndzimande on
IT Recruitment Consultant

Are you passionate about building and maintaining cutting-edge network systems? 

Our client is looking for a talented Network Engineer who will collaborate with cross-functional teams, troubleshoot network issues, and implement best practices to optimise network performance and security.

What you’ll do:

• Design and deploy functional networks (LAN, WLAN, WAN).
• Configure and install various network devices and services (routers, switches, firewalls, load balancers).
• Perform network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations.
• Monitor network performance, analyse network traffic, and optimize network infrastructure.
• Collaborate with vendors and other IT personnel for problem resolution.
• Evaluate and recommend security improvements and system enhancements to optimize network security and performance.
• Create and maintain comprehensive network documentation.
• Provide technical support to end-users and other IT teams.
• Stay up-to-date with current network technologies and industry best practices by attending networking workshops and pursuing certifications.

Your expertise:

• 3+ years proven work experience as a Network Engineer or similar role in network administration.
• In-depth knowledge of network infrastructure, protocols, and security solutions.
• Hands-on experience with networking devices and network diagnostic tools.
• Familiarity with operating systems (Windows, Linux), databases, and virtualisation.

Qualifications:

• Professional Certification such as Cisco Certified Network Professional (CCNP), CompTIA Network+, or equivalent.

Other information applicable to the opportunity:

• Permanent Position
• Location: Centurion
• Work environment: Hybrid (2 Days in Office, 3 Days at Home)

• Execute network deployment, migration, and upgrades based on design specifications
• Install and configure network equipment
• Participate in structured rollouts and infrastructure refresh projects
• Conduct scheduled preventative maintenance and apply firmware updates
• Monitor and optimize network performance across switching, routing, and firewalls
• Maintain accurate and up-to-date network documentation
• Update diagrams, configurations, and standard procedures
• Generate routine reports on network performance and incidents

• Minimum 3 years of experience supporting enterprise network environments
• Strong understanding of IP networking, routing/switching fundamentals, and firewall configuration
• Certifications:
  • CompTIA Network+ or Security+
  • Cisco CCNA Security
  • PaloAlto PCNSA
  • Vendor-specific (e.g., Arista and Mellanox)
• Experience with SD-WAN (VeloCloud preferred)
• VOIP fundamentals, including SIP, RTP, and QoS
• Exposure to cloud networking (Azure or AWS)
• Familiarity with scripting (Python and PowerShell) and network automation
• Hands-on with wireless networking (Meraki)
• Network performance monitoring and management platforms

• Review client requirements and collaborate with other IT engineers to define the optimal networking and firewalling solutions in accordance with organisational policies.
• Design and implement new network solutions and/or improve the efficiency of current networks.
• Configure firewalls for usage, manage their day-to-day operations and perform regular maintenance through upgrades and patches to ensure optimal performance, maximise network efficiency and security.
• Configure, manage and maintain secure intra- and inter-organisational communication channels, such as VPNs and IPSec tunnels.
• Perform quarterly firewall health checks removing unnecessary rules, interfaces, etc. and optimising rules where possible.
• Assist with the installation, configuration and support of network equipment across the LAN, WLAN, WAN and SD-WAN, both wired and wireless.
• Participate in cross-functional troubleshooting support for internal and external clients and network fault investigations.
• Liaise with network service providers and vendors, ensuring service level agreements are met and organisational policies and principles adhered to.
• Maximise network performance through ongoing monitoring and optimisation.
• Ensure supporting documentation and diagrams remain up to date.
• Ensure all network equipment is sufficiently secured (logically and physically), so that no unauthorised access can be gained.
• Provide monthly reporting as required.
• Maintain Network Monitoring Tools
• Configure, Manage and Support Network Access Control (NAC) Systems