50 Process Improvement jobs in South Africa

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Type of Qualification: First Degree
Field of Study: Information Technology

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

1-2 years:

• Experience in business analysis, process flow and business process improvement.

5-7 years:

• Experience in Data analytics and BI technologies.

• Adopting Practical Approaches
• Challenging Ideas
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Taking Action
• Team Working
• Data Analysis
• Data Integrity
• Business Intelligence using Qlik Sense
• Knowledge of Banking & Financial Service

The Finance Process Improvement Manager is responsible for analysing and enhancing financial processes to improve efficiency, reduce costs, and maximize productivity. They use data-driven methodologies to identify bottlenecks, eliminate waste, and streamline workflows. The role involves collaborating across departments to implement changes, leveraging technology to automate processes, and ensuring compliance with industry regulations. They also monitors key performance indicators (KPIs) to assess the impact of improvements and drive continuous innovation within financial operations.

Principal Accountabilities:

• Define and deliver a continuous improvement plan of financial and control processes across the company and core processes aligned to the business strategy
• Working with key process owners to Identify process improvement opportunities, such as reducing process waste, utilizing digital solutions and streamlining processes
• Deliver the Harmonization and standardization of processes and support the introduction of innovation/technology where appropriate and commercially viable to deliver impactful results
• Works with FPI team to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits)
• Co-ordinate & lead a multi-disciplined response teams to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits
• Continuously update and enhance process designs, guidelines and training material as part of a continuous improvement cycle
• Embed new processes across the organization ensuring harmonisation
  
  
  

• ACCA / BCom Accounting or equivalent
• Passionate about working in finance transformation
• At least 7+ years of post-qualified, industry relevant experience
• Advanced problem solving, and analytical capabilities
• Experience in process implementation and optimisation
• Project and change management skills

Warehouse Process Improvement Specialist

Job Title: Warehouse Process Improvement Specialist

Position Type: Full-Time

We are seeking a motivated and solutions-driven Warehouse Process Improvement Specialist to join our team.

This role focuses on optimizing warehouse operations by analyzing current workflows, identifying inefficiencies, and implementing practical improvements. You will work closely with warehouse teams and management to develop strategies that enhance productivity, reduce waste, and improve space utilization, safety, and accuracy across the operation.

This position is ideal for someone with hands-on warehouse experience and a passion for continuous improvement, even without a formal Industrial Engineering qualification.

1. Analyze current warehouse workflows and identify opportunities for improvement across receiving, picking, packing, and dispatch processes.
2. Assist in planning and testing layout adjustments, space utilization, and material flow.
3. Collaborate with warehouse staff to trial, implement, and refine process changes.
4. Monitor and report on key warehouse performance indicators (KPIs) such as pick rate, order accuracy, and turnaround times.
5. Develop and document standard operating procedures (SOPs) for improved consistency and training.
6. Work with system and operations teams to support automation and digital process improvements.
7. Drive Lean principles and promote a culture of continuous improvement on the warehouse floor.
8. Identify and reduce bottlenecks, stock movement delays, and inefficiencies in layout or handling.
9. Support change management efforts and staff training related to process changes.
10. Assist in maintaining safety and compliance standards through improved operational practices.

• Tertiary qualification
• 3+ years' experience in warehousing or logistics, with a strong understanding of operational processes
• Proven ability to identify inefficiencies and suggest practical, actionable solutions
• Experience with Warehouse Management Systems (WMS) and proficiency in Excel, Word, and data analysis tools
• Strong analytical thinking, attention to detail, and communication skills
• Exposure to continuous improvement methodologies (Lean, Six Sigma)
• Hands-on approach and ability to work well with floor staff and management alike

Seniority level: Mid-Senior level

Employment type: Full-time

Industry: Transportation, Logistics, Supply Chain and Storage

This job is currently active and accepting applications.

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Support Process Improvement Lead –

Responsibilities:

• Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement.
• Offer actionable insights to the product team to elevate the customer experience.
• Identify and address any gaps in processes or knowledge, and suggest improvements to the CX Enablement team for material updates, in collaboration with Quality Assurance and training departments.
• Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team.
• Establish and maintain robust interdepartmental collaborations to streamline support processes and facilitate efficient knowledge sharing and documentation.
• Evaluate data and observe trends within core pods to propose enhancements.
• Actively engage with the Pod Manager on a daily basis to discuss tasks and contribute to ongoing initiatives.
• Monitor and report on the impact of implemented changes, providing regular updates to leadership and stakeholders.
• Lead cross-functional projects to enhance customer support workflows and reduce resolution time.
• Develop a metrics-driven approach to track and analyze customer satisfaction and support team performance.

Job Summary:

The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge.

Responsibilities also entail updating knowledge materials, fostering interdepartmental collaborations, evaluating data trends, and engaging with the Pod Manager daily. The role requires monitoring and reporting on implemented changes, leading cross-functional projects to improve support workflows, and developing a metrics-driven approach to track customer satisfaction and support team performance.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Type of Qualification: First Degree
Field of Study: Information Technology

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

1-2 years:

• Experience in business analysis, process flow and business process improvement.

5-7 years:

• Experience in Data analytics and BI technologies.

• Adopting Practical Approaches
• Challenging Ideas
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Taking Action
• Team Working
• Data Analysis
• Data Integrity
• Business Intelligence using Qlik Sense
• Knowledge of Banking & Financial Service

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Support Process Improvement Lead –

Responsibilities:

• Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement.
• Offer actionable insights to the product team to elevate the customer experience.
• Identify and address any gaps in processes or knowledge, and suggest improvements to the CX Enablement team for material updates, in collaboration with Quality Assurance and training departments.
• Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team.
• Establish and maintain robust interdepartmental collaborations to streamline support processes and facilitate efficient knowledge sharing and documentation.
• Evaluate data and observe trends within core pods to propose enhancements.
• Actively engage with the Pod Manager on a daily basis to discuss tasks and contribute to ongoing initiatives.
• Monitor and report on the impact of implemented changes, providing regular updates to leadership and stakeholders.
• Lead cross-functional projects to enhance customer support workflows and reduce resolution time.
• Develop a metrics-driven approach to track and analyze customer satisfaction and support team performance.

Job Summary:

The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge.

Responsibilities also entail updating knowledge materials, fostering interdepartmental collaborations, evaluating data trends, and engaging with the Pod Manager daily. The role requires monitoring and reporting on implemented changes, leading cross-functional projects to improve support workflows, and developing a metrics-driven approach to track customer satisfaction and support team performance.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

The Finance Process Improvement Manager is responsible for analysing and enhancing financial processes to improve efficiency, reduce costs, and maximize productivity. They use data-driven methodologies to identify bottlenecks, eliminate waste, and streamline workflows. The role involves collaborating across departments to implement changes, leveraging technology to automate processes, and ensuring compliance with industry regulations. They also monitors key performance indicators (KPIs) to assess the impact of improvements and drive continuous innovation within financial operations. Principal Accountabilities:

• Define and deliver a continuous improvement plan of financial and control processes across the company and core processes aligned to the business strategy
• Working with key process owners to Identify process improvement opportunities, such as reducing process waste, utilizing digital solutions and streamlining processes
• Deliver the Harmonization and standardization of processes and support the introduction of innovation/technology where appropriate and commercially viable to deliver impactful results
• Works with FPI team to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits)
• Co-ordinate & lead a multi-disciplined response teams to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits
• Continuously update and enhance process designs, guidelines and training material as part of a continuous improvement cycle
• Embed new processes across the organization ensuring harmonisation

• ACCA / BCom Accounting or equivalent
• Passionate about working in finance transformation
• At least 7+ years of post-qualified, industry relevant experience
• Advanced problem solving, and analytical capabilities
• Experience in process implementation and optimisation
• Project and change management skills

Job Location : Gauteng, Pretoria Deadline : August 30, 2025 Quick Recommended Links

• Jobs by Location
• Job by industries

Job Purpose :

• To lead and support clients through their digital transformation journey by analysing, mapping, and improving their business processes, while collaborating with internal teams to design and implement scalable, tech-enabled solutions.

REQUIREMENTS

• Relevant degree in Industrial, Mechanical, Civil, or Chemical Engineering (Strong Technicon qualifications will also be considered)

Minimum applicable experience (years) :

• 3+ years’ experience in a process engineering, business analysis, or similar role

Required nature of experience :

• Business process mapping and analysis
• Exposure to digital operations or automation tools
• Collaboration with product or development team

Skills and Knowledge (essential) :

• High emotional intelligence and excellent communication skills
• Problem-solving and solution-focused mindset
• Understanding of or interest in low-code platforms and AI tools
• Strategic thinking and ability to build client trust

KEY PERFORMANCE AREAS :

Client Process Mapping & Analysis

• Engage directly with clients to understand their business models
• Document current processes and identify inefficiencies
• Facilitate workshops and interviews to gather process insights
• Collaborate with internal product and development teams
• Translate process insights into digital or AI-driven solutions
• Contribute to the design of low-code workflows
• Support implementation and user training

Client Relationship Management

• Collaborate with internal product and development teams
• Translate process insights into digital or AI-driven solutions
• Contribute to the design of low-code workflows
• Support implementation and user training

Client Relationship Management

• Maintain strategic partnerships with assigned clients
• Act as a trusted advisor in their transformation journey
• Monitor solution performance and identify ongoing needs
• Provide regular progress feedback and recommendations
• Support account growth through value delivery

Continuous Learning & Contribution to Innovation

• Stay current with emerging tech and automation trends
• Participate in internal knowledge sharing
• Contribute to the development of scalable solution templates
• Share feedback to improve internal tools and processes

Internal Collaboration & Reporting

• Ensure accurate documentation of all client engagements
• Report on progress, risks, and outcomes to leadership
• Support sales or pre-sales conversations as needed
• Collaborate cross-functionally across teams
• Contribute to the overall growth of the Innovation division

Other :

• Proficient in English (Afrikaans advantageous)
• Own transport and valid driver’s licence

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

EE position: No

Champion, optimise and enhance the Fashion | Beauty | Home (FBH) buying and design processes as well as the broader Woolworths merchandise Cycle.Your job will be focused on optimising as well as delivering projects and enhancements that make us simpler and faster, future fit within the buying and design process remit.You will play a key role in the use, adoption & improvement of the Product Lifecycle Management (PLM) system and Edited reporting platform.

Business Process Optimisation (buying and design)

• Continually seek process/system improvement opportunities within FBH buying and design, drawing on their functional expertise.
• Define, manage & communicate the implementation of changes / projects that deliver improved business solutions alongside the FBH Change manager, the FBH Academy and project teams .
• Sign off business requirement specifications for on-going projects in conjunction with the business champion if relevant.
• Perform the role of a process owner or custodian for the relevant functional FBH processes i.e. act as functional expert, represent the user needs, monitor Groupadherence to principles and disciplines.
• Stay up to date on best practices and anticipate industry trend opportunity across FBH

WMC management

• Working closely with the Head of Strategy execution in FBH as well as FBH leadership teams to publish key dates and calendars which guide the Woolworths merchandise cycle.
• Work with the business and projects to document and implement any changes required to the WMC as dictated by changes in the operating model, strategy or to improve process.
• Reporting on Group adherence to the critical path and key calendars.

Strategy input and support

• Consult and partner with relevant business areas in support of their business strategies

Process and System Support

• Support the FBH buying and design processes and systems, with the assistance of Process Analyst and Support Specialists.
• The role involves interaction and cooperation of stakeholders across various businesses and technical teams, therefore it is essential that you are able to communicate at various levels and that you have strong project management skills.
• Facilitate the acceptance and ownership of new business solutions.
• Develop stakeholder relationships within relevant functional areas.
• Work closely with the Business Development team including Business Process Managers, Change Manager, Academy Manager and Improvement Projects Manager to ensure that changes and projects are embedded and integrated.

People

• Effectively manage and influence the teams responsible for delivering new business solutions (e.g. project managers, process analysts, change managers, system analysts, etc.)
• Retail or associated business experience (5 – 10 years)
• Relevant business diploma / degree (Retail business management/BCom/Clothing management/BScience/BA)
• Understanding of Project management methodolog
• Detailed functional experience or knowledge
• Holistic understanding of end to end retail processes
• Knowledge of relevant business IT systems (particularly PLM)
• Ability to interpret strategies and implement shorter-term tactical plans
• Strong analytical capability
• Conceptual ability and integrated thinking
• Planning and organizational skills
• Strong interpersonal skills
• Systems thinking ability
• Change management understanding and strong communication skills