724 Operations Management jobs in South Africa

An exciting opportunity exists at Corporate Office for an experienced and skilled professional to fulfil the Group Executive Operations Manager position.

Group Executive Operations Manager will be required to Lead and direct ACSA’s operational strategy and take overall accountability for an integrated value chain to deliver on its mandate across a network of airports. Ultimately account for complaints, efficiencies, customer centric of Airport Operations across the ACSA networks, service standards, quality and license to operate.

Coordinate the provision of advisory support across ACSA through a National Centre of Excellence that will facilitate regulatory quality assurance, quality management systems, effective enterprise asset management, capital project planning and delivery.

Key Performance Output:

The successful candidate will be reporting to the Chief Executive Officer and will be responsible but not limited to the following:

• Translating business strategy into functional plans for airport operations.

• Review and re-alignment of practices, systems, structures and frameworks to the business intent and operating model.

• Remain up to date with macro and micro-economic conditions.

• Anticipate and plan for circumstances that may influence the development and implementation of functional plans.

• Lead the Operational planning process, the development of a framework and parameters for operational plan(s) to ensure approved objectives are achieved.

• Develop, monitor and report on key airport management performance indicators.

• Overall accountability for the provision of sustainable, customer centric, compliant and efficient airport operations that are aligned to the ACSA operating model, business strategy and mandate.

• Drive performance and continuous business improvement across the network of operations as per set metrics and performance standards.

• Drive the implementation and the maintenance of a Quality Management System across the organization.

• Direct account management strategies, account plans, and measurement of success aligned to the overall Commercial strategy, to contribute to commercial growth across airports.

• Drive centralized Capital Program Planning, Delivery and Governance.

• Develop and institutionalise EPM best practice to provide enterprise-wide visibility of projects, alignment of projects with business strategy, reduce project related business risk and implement projects efficiently.

• Direct the operationalisation and implementation of enterprise asset management and maintenance strategy across the network of airports, inclusive of all Facilities Management Services (soft and hard services) for the Group.

• Interpret business plan and develop operational, capex and labour budgets for the area of responsibility (Function)

• Direct operational, labour and capex requirements within the function for efficient delivery of operational targets and submit recommendations to the Chief Executive/Board.

• Effectively manage the Function and its objectives in line Confidential with approved budgets (operational, capex and labour).

• Provide timely and accurate reports in accordance with business, governance and statutory requirements.

• Ensure that organisational workforce planning is conducted to ensure function is suitably staffed to meet strategic functional objectives.

• Implement and manage people development processes such as performance management, succession planning and talent management to meet functional performance standards.

Technical Skills and Experience:

The following skills and experience or the equivalent of such will be required:

• Bachelor’s degree (4 years - 480 credits) (NQF 8) is essential.

• Master’s degree (MBA) is advantageous.

• 10 years’ management experience in Airport Management/ Operational/ General Management is essential.

• 5 years’ Senior Management experience in Airport Management/ Operational/ General Management is essential.

• Code B motor vehicle license.

• MS Office intermediate is essential.

Competencies

• Relationship Building

• Networking • Leadership

• Communication

• Business Acumen

• Conceptual Thinking

• Influencing • Persuasive

• Decisive • Results Orientated

• National development plan

• Governance and Compliance to National and International ISO Standards

• Aviation Compliance Standards

• King IV

• Public speaking

• Knowledge of Local and Global Aviation Industry

• Business Management

• Strategic Communication

• Risk Management

• Environmental management

• Quality management

• Legal/Contracts management

SANParks requires the services of a General Manager: Commercial Operations Management based in the Kruger National Park (KNP) to lead and drive the KNP tourism and commercial operations strategy, policies, and procedures and improve responsible operational standards, management, and revenue generation.

Key Objectives:
- Develop, align and ensure effective implementation of the KNP commercial operations by means of providing leadership, direction, structure, frameworks, models and roadmaps.
- Identify areas of commercial and revenue growth within the park.
- Monitor and manage tourism commercial operations to ensure optimal performance.
- Identify opportunities in partnership with the Business Development Unit and maintain relationships with current PPPs.
- Ensure the sound collection, analysis, and leveraging of data to ensure consistent customer service, commercial performance, and revenue targets.
- Oversee the development, implementation and monitoring of policies and SOPs in support of commercial and hospitality strategies.
- Ensure sound stakeholder and contract management in support of the commercial strategy.
- Oversee the development of visitor management and interpretation, and camp.
- Ensure implementation of tourism standards, monitoring of performance and planned refurbishment.
- In partnership with the Technical Services Department, oversee the maintenance and management of tourism infrastructure.
- Oversee the effective management and growth of KNP adventure activities.
- Ensure the development and diversification of tourism products (this should be in the top 5) in partnership with the Tourism Standards department to ensure the implementation of consistent standards of excellence in tourism products.
- Establish marketing plan and implementation from ideation to execution.
- Enhancing customer services and managing customer centricity.

Required Qualifications and Experience:

• Post-graduate degree in Business/Tourism/Commerce
• MBA in Business/Tourism/Commerce (desirable)
• Have a minimum of 8 - 10 years' work experience at the senior management level in tourism/hospitality commercial operations management.
• Knowledge of PFMA
• Insight into tourism development practices would be an added advantage
• Strong stakeholder management skills
• Ability to assess business models and make a rule-based analytical decision
• Thorough knowledge of business and management principles involved in planning, resource allocation, and coordination of people and resources.
• Sound understanding of hospitality management, standards, and trends.
• Contract and Project Management skills.
• Relationship building and time management skills
• High-level communication, analytical and negotiation skills.
• Advanced computer literacy and sound management reporting skills.
• Planning and organising skills.
• Sound Financial and budget management experience
• Policy development skills
• Presentation and Facilitation skills

Desired Skills:

• see above spec

Job title : Operations Manager : Fault Management

Job Location : Western Cape, Bellville Deadline : July 31, 2025 Quick Recommended Links

• Jobs by Location
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The Operations Manager is responsible for the following :

• Ensuring that the team is managing and coordinating all client incidents, events, tasks and work orders for division, ownership.
• Implementing conformance plans and conducting weekly operations meetings with all necessary stakeholders and engagement points.
• Implement service level areas and agree on internal operational level indicators.
• Ensuring Timeous handover of tasks to the resolving parties including third party coordination.
• Scheduling of all staff working within the service and support management environment.
• Drive continuous operations changes to adapt to ASOC environment, address non-conformance of processes.
• Complete all daily, weekly, and monthly dashboard reporting.
• Continually improve ITIL processes (i.e., Change, Incident, and Problem) and policies in support of organizational goals.
• Formulate and implement departmental and organizational policies and procedures to maximize output.
• Monitor, manage and improve the efficiency of fault management services.
• Management Reporting and Presentations.
• Facilitate coordination and communication between support functions.
• Ensure adherence to established rules, regulations, and procedures.
• Ensure monthly operational milestones are communicated to all stakeholders.
• Implement and maintain Standard Operating Procedures.
• Taking the lead in staff performance management.

KEY INDICATORS

The Operations Leader must review the following :

• Control all master Incidents and ensure correlation.
• Track Incidents logged
• ownership.
• Task allocation
• Manage problems or Escalations of service.
• Manage changes to environment that could hinder service.
• Mean to time to log (MTTL), Mean time to dispatch (MTTD) Mean time to close (MTTC).

Qualifications & Education Requirements

• Matric
• Undergraduate degree or equivalent in information technology, business management, or telecommunications related qualification.
• ITIL Foundation - Certification

Experience Required

• 5 to 7 years of experience in an incident / event management environment
• Expert understanding with fault management systems
• Experience in SLA management
• Prominent level of IT knowledge and experience
• Cellular infrastructure knowledge (Advantageous)

Knowledge and Skills Required

• Ability to think and interact logically.
• The ability to work in a team and to be initiative-taking around self-learning.
• The ability to work under pressure and to tight deadlines.
• Willingness to assist with additional tasks given to the team.
• Behavioural traits such as attitude, motivation, and time management
• Be prepared to coordinate operational rosters, standby and overtime.

Special Requirements

• Most important, be prepared to perform, standby and overtime.
• Must be prepared to work outside of “working hours.”
• Must be able to report to different reporting lines simultaneously

Summary and primary objectives, scope of work, deliverables, and activities

Our client requires a technical operations manager to work within the operations fault management services (ASOC) environment, dealing with all incidents, events, tasks, and any tactical changes related to network management centre applications and infrastructure (telecommunications).

The Operations Manager is responsible for:

• Managing and coordinating all client incidents, events, tasks, and work orders for the division.
• Implementing conformance plans and conducting weekly operations meetings with stakeholders.
• Establishing service level areas and internal operational indicators.
• Ensuring timely handover of tasks to resolving teams, including third-party coordination.
• Scheduling staff within the service and support management environment.
• Driving continuous operational improvements to adapt to the ASOC environment and address process non-conformance.
• Completing daily, weekly, and monthly dashboard reports.
• Improving ITIL processes (Change, Incident, Problem) and policies to support organizational goals.
• Formulating and implementing departmental and organizational policies to maximize output.
• Monitoring and improving the efficiency of fault management services.
• Providing management reports and presentations.
• Facilitating coordination and communication between support functions.
• Ensuring adherence to rules, regulations, and procedures.
• Communicating monthly operational milestones to stakeholders.
• Implementing and maintaining Standard Operating Procedures.
• Leading staff performance management.

Key Indicators

The Operations Leader must review:

• Control over master incidents and ensuring correlation.
• Tracking logged incidents and ownership.
• Task allocation.
• Managing problems or escalations.
• Managing environment changes that could impact service.
• Metrics such as Mean Time to Log (MTTL), Mean Time to Dispatch (MTTD), and Mean Time to Close (MTTC).

Qualifications & Education Requirements

• Matric
• Undergraduate degree or equivalent in information technology, business management, or telecommunications.
• ITIL Foundation Certification

Experience Required

• 5 to 7 years in incident/event management environment.
• Expertise with fault management systems.
• Experience in SLA management.
• Strong IT knowledge and experience.
• Cellular infrastructure knowledge (advantageous).

Knowledge and Skills

• Logical thinking and interaction.
• Curiosity.
• Teamwork and initiative in self-learning.
• Ability to work under pressure and tight deadlines.
• Willingness to assist with additional tasks.
• People skills, good judgment, and effective communication.
• Behavioral traits such as attitude, motivation, and time management.
• Willingness to coordinate operational rosters, standby, and overtime.

Special Requirements

• Willingness to perform standby and overtime.
• Ability to work outside regular hours.
• Capability to report to multiple reporting lines simultaneously.

Summary and primary objectives, scope of work, deliverables, and activities

Our client requires a technical operations manager to work within the operations fault management services (ASOC) environment, dealing with all incidents, events, tasks, and any tactical changes related to network management centre applications and infrastructure (telecommunications).

The Operations Manager is responsible for:

• Managing and coordinating all client incidents, events, tasks, and work orders for the division.
• Implementing conformance plans and conducting weekly operations meetings with stakeholders.
• Establishing service level areas and internal operational indicators.
• Ensuring timely handover of tasks to resolving teams, including third-party coordination.
• Scheduling staff within the service and support management environment.
• Driving continuous operational improvements to adapt to the ASOC environment and address process non-conformance.
• Completing daily, weekly, and monthly dashboard reports.
• Improving ITIL processes (Change, Incident, Problem) and policies to support organizational goals.
• Formulating and implementing departmental and organizational policies to maximize output.
• Monitoring and improving the efficiency of fault management services.
• Providing management reports and presentations.
• Facilitating coordination and communication between support functions.
• Ensuring adherence to rules, regulations, and procedures.
• Communicating monthly operational milestones to stakeholders.
• Implementing and maintaining Standard Operating Procedures.
• Leading staff performance management.

Key Indicators

The Operations Leader must review:

• Control over master incidents and ensuring correlation.
• Tracking logged incidents and ownership.
• Task allocation.
• Managing problems or escalations.
• Managing environment changes that could impact service.
• Metrics such as Mean Time to Log (MTTL), Mean Time to Dispatch (MTTD), and Mean Time to Close (MTTC).

Qualifications & Education Requirements

• Matric
• Undergraduate degree or equivalent in information technology, business management, or telecommunications.
• ITIL Foundation Certification

Experience Required

• 5 to 7 years in incident/event management environment.
• Expertise with fault management systems.
• Experience in SLA management.
• Strong IT knowledge and experience.
• Cellular infrastructure knowledge (advantageous).

Knowledge and Skills

• Logical thinking and interaction.
• Curiosity.
• Teamwork and initiative in self-learning.
• Ability to work under pressure and tight deadlines.
• Willingness to assist with additional tasks.
• People skills, good judgment, and effective communication.
• Behavioral traits such as attitude, motivation, and time management.
• Willingness to coordinate operational rosters, standby, and overtime.

Special Requirements

• Willingness to perform standby and overtime.
• Ability to work outside regular hours.
• Capability to report to multiple reporting lines simultaneously.

Join to apply for the Graduate - Operations Management at Rhodes Food Group role at RFG Foods

Join to apply for the Graduate - Operations Management at Rhodes Food Group role at RFG Foods

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Purpose Of The Job

This position will comprise of a comprehensive development program working closely with the management team to gain knowledge and understanding of various Operations/Production Management functions.

Duties & Responsibilities

Purpose Of The Job

This position will comprise of a comprehensive development program working closely with the management team to gain knowledge and understanding of various Operations/Production Management functions.

Duties & Responsibilities

• Obtain and coordinate production data from production areas
• Record, update and edit production data, information and documents and maintain database
• Compile detailed production sheets from sections/production plants in raw material, finished
• Goods, quality checks, production targets/line efficiencies, deviations/stoppages
• Assist with follow up on stock take discrepancies and stock taking
• Initiate, participate and implement improvement initiatives
• Participate in identifying problems and trends in the production processes to costs and efficiencies
• Reviewing ingredients and packaging material to support plant production schedule
• Checking inventory of ingredients/ raw materials to ensure proper rotation and inventory turns
• Developing a logistic flow of packaging materials that supports production plans
• Playing a liaison role between plant operations and planning
• Tracking key indicators of performance in meeting targets/ requirements
  
  

• Degree or Advanced Diploma in Operations Management / Production Management / Operations and Quality Management
• Passionate with working within the production environment
• Strong numerical with high level of accuracy skills
• Strong communication skills both verbal and written.
• Good Ms Office Packages literacy
• Able to work in a factory/ Warehouse Environment
• Hygiene and Housekeeping audits.
• Computer literacy (Microsoft Office/Excel/Outlook)
• GMP, HACCP and WW Code of Practice.

• Seniority level Internship

• Employment type Full-time

• Job function Other
• Industries Consumer Goods

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Our 18 month Operations Management graduate scheme will give you the tools, and experience to kickstart your career at Network Rail.

The scheme is focused and centred around developing your knowledge, experience, and ability in all aspects of railway operations alongside improving your awareness of the impact your decisions will have on our passenger and freight users.

Explore our relationships with train and freight companies, the British Transport Police and the emergency services to understand what goes into delivering a great service to our passengers and freight operators.

You’ll experience placements and projects across the industry to gain a perspective of the challenges faced by the railway system as we work together to deliver the very best customer experience.

Your graduate scheme will facilitate learning experiences and placements across all areas including operational business roles, experience in a wide variety of operational locations, formal training, and we encourage you to get involved in a wide variety of work as develop your knowledge, experience and ability in the field of railway operations.

Throughout your scheme, you will be exposed to a wide variety of placements and activities across operations.During these placements you will learn all about what it takes to deliver a high performing operational railway, including stations, signalling, control and incident response.

We will also enrol you on Signaller Training over the course of the scheme to give you a grounding in Railway operational rules and principles.

You’ll need to have at least a 2:2 in any degree subject, and the flexibility to occasionally travel to attend training opportunities at various locations. You must also be willing to embrace the responsibility that safety-critical work brings.

Railway operations happen 24/7 and at times you’ll be working weekends, bank holidays and shifts, so you’ll need a degree of flexibility. You’ll also be happy travelling and staying away from home for periods of time for work.

We look for diverse and logical thinkers who can find creative solutions to challenging problems. You should be resourceful, hardworking, good at managing your time and motivating yourself. It is essential that you have great communication skills, are able to engage with people at all levels and be good at building relationships with your peers and colleagues.

You will study for a Certificate in Railway Operations Management, a Level 4 Apprenticeship in Passenger Transport Operations Management, and CMI Level 5 in Management and Leadership over the course of the scheme.

After your graduate scheme, you will continue to be supported by your colleagues and mentors as you transition into your first appointment, where you will continue with the next step on your professional development journey.

We are Network Rail. We matter to millions. We design stations, we repair tracks, we code software, we do finance, we do muchmore than you think.

As one of our graduates you’ll enjoy immense variety and gain unrivalled experience across a range of roles, projects, and types of work. You’ll have the opportunity to immerse yourself in all aspects of our industry and either find out where your interests and talents lie or further develop your career in an area you’re already passionate about.

The scale and scope of our organisation and the opportunities we offer is huge. But despite our size, you’ll find we work as a close, supportive team. And as one of many graduates on our scheme, you’ll not only be able to define your own career direction, you’ll also be able to share your growing experience and knowledge with our wider network of graduates - potentially building friendships and professional relationships that will last a lifetime.

We view our graduates as our future. So, whether you’re interested in a career in Civil, Mechanical or Electrical Engineering or Business, you’ll find that everyone, at every level is happy to offer you their time, support, and advice. Because we want you to succeed. That’s also why we offer amazing access to training, development, and further qualifications. All you have to do is ask us. And if we can help you to advance your knowledge and your career, we will.

Choose a graduate career with us and you’re choosing a career with real meaning. You’ll be part of a large and growing UK organisation that genuinely cares about its people and the world around us. We’re driven by service, not profit. And we want to create a safe and sustainable future for everyone. We matter to millions.

Join us and you could too.

Develop, align, and ensure effective implementation of the KNP commercial operations by providing leadership, direction, structure, frameworks, models, and roadmaps.

• Identify areas of commercial and revenue growth within the park.
• Monitor and manage tourism commercial operations to ensure optimal performance.
• Identify opportunities in partnership with the Business Development Unit and maintain relationships with current PPPs.
• Ensure the sound collection, analysis, and leveraging of data to meet customer service, commercial performance, and revenue targets.
• Oversee the development, implementation, and monitoring of policies and SOPs supporting commercial and hospitality strategies.
• Manage stakeholder relationships and contracts in line with the commercial strategy.
• Oversee visitor management, interpretation, and camp development.
• Implement tourism standards, monitor performance, and oversee planned refurbishments.
• Collaborate with the Technical Services Department to maintain and manage tourism infrastructure.
• Manage and grow KNP adventure activities.
• Develop and diversify tourism products in partnership with the Tourism Standards department to ensure consistent standards of excellence.
• Establish and implement marketing plans from conception to execution.
• Enhance customer service and promote customer centricity.

Desired Skills: Same as above

Desired Work Experience: 5 to 10 years in Middle/Department Management

Desired Qualification Level: Masters

About The Employer:

Required Qualifications and Experience:

• Post-graduate degree in Business/Tourism/Commerce
• MBA in Business/Tourism/Commerce (desirable)
• Minimum of 8-10 years' experience at the senior management level in tourism/hospitality commercial operations
• Knowledge of PFMA
• Insight into tourism development practices (an advantage)
• Strong stakeholder management skills
• Ability to assess business models and make analytical decisions based on rules
• Thorough knowledge of business and management principles, including planning, resource allocation, and coordination
• Understanding of hospitality management, standards, and trends
• Contract and project management skills
• Relationship building and time management skills
• High-level communication, analytical, and negotiation skills
• Advanced computer literacy and management reporting skills
• Planning and organizing skills
• Financial and budget management experience

Join to apply for the Vendor Management & Operations Manager (Remote South Africa) - 39883059047 role at Somewhere

Join to apply for the Vendor Management & Operations Manager (Remote South Africa) - 39883059047 role at Somewhere

Role Summary

Our client is seeking a strategic, relentless, and results-driven Vendor Management & Operations Manager to own and overhaul supplier relationships, component sourcing, and procurement strategy. This leader will critically evaluate all current vendor pricing, negotiate new terms, and identify lower-cost alternatives with equal or better quality. Beyond strategic sourcing, this role owns the end-to-end purchasing workflow for both new machine builds and spare parts orders, managing cost, lead time, and delivery readiness across the entire supply chain.

Vendor Management & Operations Manager

Location: Remote

Reports To: VP of Operations & Service

Role Summary

Our client is seeking a strategic, relentless, and results-driven Vendor Management & Operations Manager to own and overhaul supplier relationships, component sourcing, and procurement strategy. This leader will critically evaluate all current vendor pricing, negotiate new terms, and identify lower-cost alternatives with equal or better quality. Beyond strategic sourcing, this role owns the end-to-end purchasing workflow for both new machine builds and spare parts orders, managing cost, lead time, and delivery readiness across the entire supply chain.

You will work cross-functionally with Customer Success (Spare Parts), Engineering, Inventory Ops, and Shipping teams to ensure every purchase supports build timelines, service responsiveness, and margin goals. You will also lead purchasing operations within Fishbowl, the MRP system, and maintain part availability visibility across the organization.

Key Responsibilities

Cost Reduction & Vendor Strategy

• Audit and benchmark all current vendors and component pricing, identifying opportunities for cost reduction without sacrificing quality or lead time.
• Aggressively negotiate better terms, discounts, and MOQ requirements with existing suppliers.
• Source new vendors (domestic and international) capable of supplying parts to our client’s technical specifications and quality standards at reduced cost.
• Issue Vendor RFPs and evaluate vendor proposals, samples, and production capabilities before onboarding.
• Own the entire purchasing lifecycle from PO issuance to delivery using Fishbowl MRP — this includes new machinery builds, spare parts restocking, and one-off project needs.
• Create and manage reorder points, minimum stock levels, and lead time buffers for critical components based on production forecasts.
• Ensure all parts are delivered on time, in full (OTIF) — escalating or resolving late/missing deliveries before they impact operations.
• Maintain detailed vendor profiles including negotiated pricing, lead times, quality history, and SLA adherence.
• Collaborate with the Customer Success Manager (Spare Parts) to ensure fast, cost-effective fulfillment of customer parts orders.
• Coordinate with the On-Site Inventory Ops Manager to plan parts pulls for staging new machine builds.
• Liaise with the Shipping & Receiving Manager to ensure seamless inbound tracking, inspection, and handoff of purchased components.
• Create and manage vendor scorecards that assess cost competitiveness, defect rate, lead time adherence, and responsiveness.
• Drive KPIs such as cost savings, average lead time, on-time delivery rate, and inventory turnover.
• Report monthly on procurement health, vendor risks, and opportunities for strategic consolidation or supplier switching.
  
  

• 5+ years of experience in vendor management, procurement, or supply chain roles, preferably in industrial manufacturing or machinery sectors
• Proven track record of successful cost negotiations and supplier transitions
• Expertise with Fishbowl MRP or similar manufacturing ERP/MRP software
• Deep understanding of component lifecycle, MOQ, lead time structures, and logistics constraints
• Experience managing multiple vendors across geographies (domestic + international sourcing)
• Excellent spreadsheet and data analysis skills (Excel, Google Sheets, procurement dashboards)
• Background in mechanical components, automation systems, or electrical assemblies
• Experience sourcing globally from manufacturing hub countries
• Familiarity with freight negotiation and customs processes
• Lean manufacturing or Six Sigma experience is a plus

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Staffing and Recruiting

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