592 Operations Management jobs in South Africa

The Finance Process Improvement Manager is responsible for analysing and enhancing financial processes to improve efficiency, reduce costs, and maximize productivity. They use data-driven methodologies to identify bottlenecks, eliminate waste, and streamline workflows. The role involves collaborating across departments to implement changes, leveraging technology to automate processes, and ensuring compliance with industry regulations. They also monitors key performance indicators (KPIs) to assess the impact of improvements and drive continuous innovation within financial operations.

Principal Accountabilities:

• Define and deliver a continuous improvement plan of financial and control processes across the company and core processes aligned to the business strategy
• Working with key process owners to Identify process improvement opportunities, such as reducing process waste, utilizing digital solutions and streamlining processes
• Deliver the Harmonization and standardization of processes and support the introduction of innovation/technology where appropriate and commercially viable to deliver impactful results
• Works with FPI team to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits)
• Co-ordinate & lead a multi-disciplined response teams to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits
• Continuously update and enhance process designs, guidelines and training material as part of a continuous improvement cycle
• Embed new processes across the organization ensuring harmonisation
  
  
  

• ACCA / BCom Accounting or equivalent
• Passionate about working in finance transformation
• At least 7+ years of post-qualified, industry relevant experience
• Advanced problem solving, and analytical capabilities
• Experience in process implementation and optimisation
• Project and change management skills

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Type of Qualification: First Degree
Field of Study: Information Technology

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

1-2 years:

• Experience in business analysis, process flow and business process improvement.

5-7 years:

• Experience in Data analytics and BI technologies.

• Adopting Practical Approaches
• Challenging Ideas
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Taking Action
• Team Working
• Data Analysis
• Data Integrity
• Business Intelligence using Qlik Sense
• Knowledge of Banking & Financial Service

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Support Process Improvement Lead –

Responsibilities:

• Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement.
• Offer actionable insights to the product team to elevate the customer experience.
• Identify and address any gaps in processes or knowledge, and suggest improvements to the CX Enablement team for material updates, in collaboration with Quality Assurance and training departments.
• Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team.
• Establish and maintain robust interdepartmental collaborations to streamline support processes and facilitate efficient knowledge sharing and documentation.
• Evaluate data and observe trends within core pods to propose enhancements.
• Actively engage with the Pod Manager on a daily basis to discuss tasks and contribute to ongoing initiatives.
• Monitor and report on the impact of implemented changes, providing regular updates to leadership and stakeholders.
• Lead cross-functional projects to enhance customer support workflows and reduce resolution time.
• Develop a metrics-driven approach to track and analyze customer satisfaction and support team performance.

Job Summary:

The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge.

Responsibilities also entail updating knowledge materials, fostering interdepartmental collaborations, evaluating data trends, and engaging with the Pod Manager daily. The role requires monitoring and reporting on implemented changes, leading cross-functional projects to improve support workflows, and developing a metrics-driven approach to track customer satisfaction and support team performance.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Can you motivate operational teams, maintain client satisfaction and expand the company’s clientele?

Our client is a facilities management company specialising in the provision of professional cleaning and security services to a diverse client base across commercial and industrial sectors.

They have a national reach, and require a General/Branch Operations Manager to expand their footprint in the Western Cape and oversee daily operations. The role demands strong leadership, operational efficiency and the passion for delivering exceptional service.

The successful candidate will be responsible for ensuring the effective deployment, supervision and performance of cleaning and security teams across client sites.

Requirements:

• Valid driver’s license and willingness to travel between client sites
• Minimum 8 years’ experience in a similar operations or branch management role
• Proven leadership and team management skills
• Excellent organisational and problem-solving abilities
• Strong interpersonal and communication skills
• Relevant qualifications in Operations, Business Management or Facilities Management will be an added advantage

Duties and Responsibilities:

• Manage day-to-day operations of cleaning and security teams
• Ensure all staff are adequately trained, equipped and motivated to deliver high-quality service
• Oversee scheduling, attendance and performance management of site personnel
• Maintain strong relationships with clients through regular site visits and performance reviews
• Monitor compliance with health & safety, company policies and regulatory standards
• Drive operational efficiency and cost-effectiveness within the branch
• Prepare and present operational reports and KPIs to senior management
• Coordinate recruitment, onboarding and disciplinary processes in conjunction with HR

About the job Management Accountant (Operations)

Job purpose:

Management Accountant required to deal with key issues and provide support and technical input to the commercial and ops teams to deliver insightful analysis, driver process improvement (operations and reporting) in line with the Company strategy and ultimately maximize business value.

Minimum requirements:

• BCom Accounting / Hons Degree in Accounting
• 3 to 5 years in a Management Accounting position
• Experience in a Manufacturing or FMCG essential
• Computer Literate (Syspro / SAP)
• Capex management experience
• Cost centre management / maintenance experience
• Stock take management experience
• Reporting
• Budgeting and forecasting
• Information and data management

Join to apply for the Flight Data Controller.REG KIM.Airport Operations (Airport Management)(P21001) role at Airports Company South Africa

Flight Data Controller

An exciting vacancy exists at Kimberley Airport for an experienced Flight Data Controller within the Operations Management Division.

Key Performance Outputs

• Accurately capture air traffic movement data including aircraft landing, take-off, and parking times.
• Monitor all radio frequencies and escalate non-compliance issues.
• Source estimated time of arrival/departure of various aircraft operators.
• Update flight information display system (FIDS) data to provide passengers and airport users with up-to-date flight information.
• Capture all movements in the Airport Management System.
• Ensure airline schedules align with seasonal slots.
• Generate and distribute resource plans (parking bay list) for stakeholders.
• Notify Airport Operations of bay changes when required.
• Manage flight allocation schedules and non-scheduled operations.
• Liaise with Air Traffic and Navigation Service (ANS) to manage calculated take-off time (CTOT).
• Manage aircraft changes and take remedial actions as needed.
• Handle financial transactions and cash receipts.
• Adhere to statutory regulations, organisational standards, policies, and procedures; report non-compliance and implement corrective actions.
• Analyze stakeholder needs and identify improvement initiatives.
• Build, support, and maintain healthy, diverse internal and external relationships to achieve organisational goals; implement remedial actions where necessary.
• Manage principles to ensure fair utilization between airlines.

Technical Skills and Experience

• Higher Certificate in Logistics, Commercial, or Operations (Essential)
• 1-2 years of aeronautical documentation operational experience (Essential)
• 1 year of stakeholder engagement operational experience (Essential)
• Technical, specialist, or analytical skills acquired through tertiary education or equivalent experience

Competencies

• Problem Solving
• Attention to Detail
• Knowledge of Aviation Legislation
• Knowledge of Airport Environment
• Rule Following
• Results Driven
• Interpersonal Relationships

Shortlisted candidates will need to provide proof of qualifications, NQF level, and credits, and must be eligible for Top Security Clearance within 3 months of appointment.

Positions will be filled in line with Airports Company South Africa's values and Employment Equity Policy. If you do not hear from us within 30 days, consider your application unsuccessful.

Airports Company of South Africa Limited (ACSA) is a majority (94.6%) state-owned airport management company, operating nine airports across South Africa. Founded in 1993, headquartered at O.R. Tambo International Airport in Kempton Park, Gauteng.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Aviation and Aerospace, Component Manufacturing

Referrals can increase your chances of interviewing by 2x. Get notified about new Data Controller jobs in Northern Cape, South Africa.

Our client is a Boutique Asset Management business based in Cape Town. They have a new position which requires the new incumbent to ensure that the fund administration and operations is undertaken accurately and within the set time constraints and provide daily assistance to support to the Investment teams, Analysts, Investment Risk and Portfolio Managers.

RESPONSIBILITIES

– Client flows – timeous processing and administration

-New clients take-on – full onboarding and execution of client take on.

-Transitions and Partial Take-ons and take-offs – systems / transaction processing, liaising with administrators, transition managers and or clients.

-Daily Performance checking/review and reporting, liaising with Investment Risk team.

-Client Cash Management – daily executions of money market transactions.

-Cash management – co-ordination/administration, including electronic banking.

-Investments in to Pooled (UT and LIFE) products – instructions and administration reconciliation.

-Daily data monitoring, review and co-ordination with data support team and review for further enhancements

-Monthly and quarterly reporting review and distribution to all clients.

-Monthly management accounts and amortisation schedule reviews of Private Market funds.

-Co-ordinate annual financial audit for Private Markets funds

-Client Audit certificates review.

-Preparation, review and distribution of:
Quarterly SARB reporting, Reg 28 and Reg 30 reporting, C48 Reporting

-Bank/Scrip Recons – review and follow up on query resolution.

-Annual procedure documentation review & maintenance.

-Management and performance fee calculations, invoicing and processing of payments.

-Equity, Derivative, Fixed Income, Money Market, International trade monitoring.

-Corporate Action review and co-ordination with Portfolio Managers and administrators.

-Maintain 3rd party relationships (Administrators, Brokers, Custodians, Consultants)

ESSENTIAL EXPERIENCE
You must have substantial experience in investment fund administration and operations gained in an Asset Management back-office environment as highlighted in the list of responsibilities.

-A highly professional approach/work ethic.

-Strong interpersonal and teamwork skills.

-Ability to multi-task.

-Excellent verbal and written communication skills.

-A self-motivated, committed work ethic and a drive for perfection as well as keen attention to detail.

-Strong data management skills.

-Numerically literate, comfortable working with numbers.

-Ability to perform under deadline pressure.

-Strong problem-solving ability, including metrics-driven thinking.

-Ability to work independently and collaboratively within the team and stakeholders.

-ADVANCED knowledge of MS Excel

-Client service focused attitude.

EDUCATION
BSc, BCom (Honors) or finance related degree

To apply for this role please send your CV to

Our client is a Boutique Asset Management business based in Cape Town. They have a new position which requires the new incumbent to ensure that the fund administration and operations is undertaken accurately and within the set time constraints and provide daily assistance to support to the Investment teams, Analysts, Investment Risk and Portfolio Managers.

RESPONSIBILITIES

– Client flows – timeous processing and administration

-New clients take-on – full onboarding and execution of client take on.

-Transitions and Partial Take-ons and take-offs – systems / transaction processing, liaising with administrators, transition managers and or clients.

-Daily Performance checking/review and reporting, liaising with Investment Risk team.

-Client Cash Management – daily executions of money market transactions.

-Cash management – co-ordination/administration, including electronic banking.

-Investments in to Pooled (UT and LIFE) products – instructions and administration reconciliation.

-Daily data monitoring, review and co-ordination with data support team and review for further enhancements

-Monthly and quarterly reporting review and distribution to all clients.

-Monthly management accounts and amortisation schedule reviews of Private Market funds.

-Co-ordinate annual financial audit for Private Markets funds

-Client Audit certificates review.

-Preparation, review and distribution of:
Quarterly SARB reporting, Reg 28 and Reg 30 reporting, C48 Reporting

-Bank/Scrip Recons – review and follow up on query resolution.

-Annual procedure documentation review & maintenance.

-Management and performance fee calculations, invoicing and processing of payments.

-Equity, Derivative, Fixed Income, Money Market, International trade monitoring.

-Corporate Action review and co-ordination with Portfolio Managers and administrators.

-Maintain 3rd party relationships (Administrators, Brokers, Custodians, Consultants)

ESSENTIAL EXPERIENCE
You must have substantial experience in investment fund administration and operations gained in an Asset Management back-office environment as highlighted in the list of responsibilities.

-A highly professional approach/work ethic.

-Strong interpersonal and teamwork skills.

-Ability to multi-task.

-Excellent verbal and written communication skills.

-A self-motivated, committed work ethic and a drive for perfection as well as keen attention to detail.

-Strong data management skills.

-Numerically literate, comfortable working with numbers.

-Ability to perform under deadline pressure.

-Strong problem-solving ability, including metrics-driven thinking.

-Ability to work independently and collaboratively within the team and stakeholders.

-ADVANCED knowledge of MS Excel

-Client service focused attitude.

EDUCATION
BSc, BCom (Honors) or finance related degree

To apply for this role please send your CV to

Our client, a leading Asset Management Firm, is looking for a qualified Data Operations Analyst. As a Data Operations Analyst, you will:

1. Maintain relationships with Portfolio Managers, Dealers, and Performance & Risk, Client Operations and Reporting teams. Understand their queries and the impact a data issue has on their function/process, manage their expectations, and consider changes to avoid a recurrence.
2. Have a key relationship with Investment Operations and assist in data queries which arise in that team.
3. Maintain relationship with Data team as well as assist in the oversight of that team.
4. Maintain relationship with other data providers (Benchmark Data Provider) and assist in oversight of that team, ensuring quality of benchmark data.
5. Create securities required for trading.
6. Maintain security static data.
7. Perform daily system and data reconciliations.
8. Review NAV reconciliations, investigate breaks and communicate to impacted business users of the data.
9. Assist with the implementation of new products and new instruments from a data operations perspective.
10. Continually review and update processes and procedures to reduce risk and improve efficiency.

Qualifications:

• BCom / BBus Sci or other similar degrees.

Experience:

• At least 3-5 years relevant industry and operational experience.
• Experience of liaising with individuals at all levels and across business.
• Bloomberg experience.
• Basic SQL experience.
• Strong Excel knowledge.

Attributes:

• The ability to build and maintain meaningful relationships.
• The ability to ‘approach and own’ and continuously look for opportunities to develop.
• Ability to analyse, interpret and assimilate information.