4,780 Business Operations jobs in South Africa

Overview

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit

We are seeking a highly analytical, proactive, and detail-oriented Business Operations Senior Analyst to support the optimization and efficiency of our Finance organization. This role is critical to ensuring the smooth cross-functional operations across all Finance functions and throughout the global organization. The successful candidate will work closely with leadership to streamline processes, drive operational improvements, provide effective enablement on processes, report metrics and KPIs and ensure alignment and integration across finance and adjacent business units.

• Analyze existing workflows across Finance functions (e.g., FP&A, Accounting, Tax, Treasury, Audit, etc.), identify inefficiencies, and lead initiatives to streamline and standardize processes.
• Act as the central point of contact between Finance sub-functions and other business units (e.g., HR, IT, Procurement) to ensure seamless collaboration and information flow.
• Develop, maintain, and report key performance indicators (KPIs) and dashboards to track performance and progress of ongoing initiatives and processes.
• Lead and support cross-functional projects from planning through execution. Ensure milestones, deliverables, and timelines are met.
• Support the Finance team through operational changes, including system implementations, reorganizations, or policy updates by developing communication plans, training materials, and feedback loops.
• Identify opportunities for automation, enhanced controls, and improved resource utilization. Work with Finance leadership to drive a culture of continuous improvement.
• Maintain clear documentation of key processes, workflows, and controls to support compliance, scalability, and knowledge transfer.

• 4-10 years of professional experience
• Experience in Accounting, Financial Operations, Financial Systems, preferred
• Project or Program Management experience
• Strategic thinker with a hands-on approach
• Comfortable working in a fast-paced, ambiguous environment
• Strong interpersonal and influencing skills
• Passion for operational excellence and data driven decision-making
• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10X fund
• Restricted Stock Units
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-CapeTown_Hybrid

Our Company:
At we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you

, the world's leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company's powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how 's technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oreal, and Fanatics, visit

Your Role at

:
We are seeking a highly analytical, proactive, and detail-oriented
Business Operations Senior Analyst
to support the optimization and efficiency of our Finance organization. This role is critical to ensuring the smooth cross-functional operations across all Finance functions and throughout the global organization. The successful candidate will work closely with leadership to streamline processes, drive operational improvements, provide effective enablement on processes, report metrics and KPIs and ensure alignment and integration across finance and adjacent business units.

What You'll Do:

• Process Optimization & Standardization: Analyze existing workflows across Finance functions (e.g., FP&A, Accounting, Tax, Treasury, Audit, etc.), identify inefficiencies, and lead initiatives to streamline and standardize processes.
• Cross-Functional Coordination: Act as the central point of contact between Finance sub-functions and other business units (e.g., HR, IT, Procurement) to ensure seamless collaboration and information flow.
• Operational Metrics & Reporting: Develop, maintain, and report key performance indicators (KPIs) and dashboards to track performance and progress of ongoing initiatives and processes.
• Project Management: Lead and support cross-functional projects from planning through execution. Ensure milestones, deliverables, and timelines are met.
• Change Management: Support the Finance team through operational changes, including system implementations, reorganizations, or policy updates by developing communication plans, training materials, and feedback loops.
• Continuous Improvement: Identify opportunities for automation, enhanced controls, and improved resource utilization. Work with Finance leadership to drive a culture of continuous improvement
• Documentation & Governance: Maintain clear documentation of key processes, workflows, and controls to support compliance, scalability, and knowledge transfer.

What You Have:

• Bachelors Degree
• 4-10 years of professional experience
• Experience in Accounting, Financial Operations, Financial Systems, preferred
• Project or Program Management experience
• Strategic thinker with a hands-on approach
• Comfortable working in a fast-paced, ambiguous environment
• Strong interpersonal and influencing skills
• Passion for operational excellence and data driven decision-making

Benefits:

• Hybrid, Casual work environment

• Unlimited PTO policy

• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development

• Learning the advanced partnership automation products

• Medical Aid and Provident Fund

• Group schemes with Discovery & Bonitas for medical aid

• Group scheme with Momentum for provident fund

• Restricted Stock Units

• 3-year vesting schedule pending Board approval

• Internet Allowance

• Fitness club fee reimbursements
• Technology Stipened
• Primary Caregiver Leave
• Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage

is proud to be an equal opportunity workplace.
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
_Hybrid

Responsibilities

• Business Finance: Provide financial insights as a strategic partner to the leadership team
• Manage long-term routines, setting agendas of LT calls and ensuring contributors have prepared their content.
• Support CCO’s during selling and execution phases
• Monitor performance of finance function, seeking out opportunities for improvement.
• Work with JHB leadership to determine long-term financial goals and targets.
• Identify and mitigate risks across the administrative functions (HR, IT Ops, etc)
• Operations: Supervision and coordination of several support teams
• Building and facilities management, managing long-term Real Estate strategy
• Manage Capex, oversee maintenance planning
• Handle relationships with landlords / property managers
• Ensure site safety and security
• Manage office operations, events, catering, travel
• Procurement and cost management
• Manage BBBEE strategy and transformation

• Bachelor’s degree in finance, Business Management or similar
• CA(SA), CIMA or CPA certification beneficial
• 10+ years consulting or business finance experience, with proven expertise in managing teams and leading high-impact, complex projects

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet

Overview

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 160 people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented Business Operations Manager to spearhead the overall look and feel of our features and services.

• Create & optimize processes within the Operations Department
• Create & monitor performance metrics
• Improve onboarding of stakeholders to the platform
• Ensure stakeholders use the platform efficiently
• Monitor departmental efficiency and develop ways to improve effectiveness
• Collaborate with the Customer Success department on day-to-day escalations
• Oversee planning, operational systems and controls, and the organization of fiscal documentation
• Escalate client concerns to stakeholders and design solutions to resolve complaints and maximize customer satisfaction
• Work with tax calculators, country guides, and country compliance
• Provide operational data and insights for evaluating improvement strategies
• Ensure smooth workflows within each department and establish clear communication channels between departments
• Track day-to-day escalations in the operations department
• Establish a safe, healthy, and inclusive work environment
• Serve as the principal point of contact for external stakeholders
• Assist with employee appraisals by communicating job expectations and monitoring performance
• Analyze data and assist in predicting company requirements, budgeting, and future spending

• 2-5 years experience in an EOR, outsourcing, or client-facing HR tech space
• 2-5 years experience in HR or employment law
• Ability to build 0-1 processes and programs
• 1-3 years of project management experience
• Multilingual is a plus

• Not Applicable

• Full-time

• Management and Manufacturing

• Technology, Information and Internet