76 Operations Associate jobs in South Africa

Join to apply for the Senior Growth Operations Associate role at Growth Troops

1 day ago Be among the first 25 applicants

Join to apply for the Senior Growth Operations Associate role at Growth Troops

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This range is provided by Growth Troops. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Lead systems, scale growth, and shape operational strategy

We’re seeking a Senior Growth Operations Associate to take ownership of our systems and help guide strategic growth initiatives. You’ll be a key player in scaling our operations, managing vendors, and supporting cross-functional execution.

Key Responsibilities:

• Lead operational improvements across billing, patient flow, and internal systems
• Oversee tool integration and automation using GoHighLevel, Office Ally, and Monday.com
• Own vendor relationships (e.g., billing company) and performance oversight
• Develop and refine SOPs across departments
• Lead hiring coordination and onboarding workflows
• Collaborate with the marketing team on campaign strategy and analytics
• Identify and implement cost-saving and scalability initiatives
  
  

Qualifications:

• 5+ years in operations, growth, or systems-focused roles
• Expert in CRM, workflow, and project management platforms
• Proven ability to manage vendors and support cross-functional teams
• Experience with process automation, data tracking, and analysis tools
• Strong leadership presence and systems-thinking mindset
• Background in healthcare or wellness is a strong plus
  
  

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Contract

Job function

• Job function Management and Manufacturing
• Industries Operations Consulting

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Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa $1,200.00-$,800.00 1 week ago

Cape Town, Western Cape, South Africa 1 week ago

Marketing Coordinator - 0625 -Johannesburg, South Africa

Cape Town, Western Cape, South Africa 1,200.00- 1,800.00 1 week ago

Cape Town, Western Cape, South Africa 1,200.00- 1,800.00 1 week ago

Cape Town, Western Cape, South Africa 1 month ago

Cape Town, Western Cape, South Africa 2 weeks ago

City of Cape Town, Western Cape, South Africa 13 hours ago

Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 3 weeks ago

Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 4 weeks ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 3 hours ago

Cape Town, Western Cape, South Africa 800.00- 1,300.00 1 month ago

Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 2 months ago

Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 2 months ago

Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 1 month ago

Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 1 month ago

Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 2 months ago

Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 1 month ago

Senior Marketing and Communications Executive

City of Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 1 month ago

Technical Assistant – Systems & Marketing Support

Cape Town, Western Cape, South Africa $1 000.00- 2,000.00 4 weeks ago

Cape Town, Western Cape, South Africa 2 months ago

Cape Town, Western Cape, South Africa 1 month ago

Cape Town, Western Cape, South Africa 3 weeks ago

City of Cape Town, Western Cape, South Africa 1 month ago

City of Cape Town, Western Cape, South Africa 23 hours ago

Cape Town, Western Cape, South Africa 2 months ago

City of Cape Town, Western Cape, South Africa 6 days ago

Cape Town, Western Cape, South Africa 6 months ago

City of Cape Town, Western Cape, South Africa 1 day ago

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Join to apply for the Senior Growth Operations Associate role at Growth Troops 1 day ago Be among the first 25 applicants Join to apply for the Senior Growth Operations Associate role at Growth Troops Get AI-powered advice on this job and more exclusive features. This range is provided by Growth Troops. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Lead systems, scale growth, and shape operational strategyWe’re seeking a Senior Growth Operations Associate to take ownership of our systems and help guide strategic growth initiatives. You’ll be a key player in scaling our operations, managing vendors, and supporting cross-functional execution.Key Responsibilities:Lead operational improvements across billing, patient flow, and internal systems Oversee tool integration and automation using Go High Level, Office Ally, and Monday.com Own vendor relationships (e.g., billing company) and performance oversight Develop and refine SOPs across departments Lead hiring coordination and onboarding workflows Collaborate with the marketing team on campaign strategy and analytics Identify and implement cost-saving and scalability initiatives Qualifications:5+ years in operations, growth, or systems-focused roles Expert in CRM, workflow, and project management platforms Proven ability to manage vendors and support cross-functional teams Experience with process automation, data tracking, and analysis tools Strong leadership presence and systems-thinking mindset Background in healthcare or wellness is a strong plus Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Management and Manufacturing Industries Operations Consulting Referrals increase your chances of interviewing at Growth Troops by 2x Sign in to set job alerts for “Senior Operations Associate” roles. Cape Town, Western Cape, South Africa 1 week ago Cape Town, Western Cape, South Africa $1,200.00-$,800.00 1 week ago Cape Town, Western Cape, South Africa 1 week ago Marketing Coordinator - 0625 -Johannesburg, South Africa Cape Town, Western Cape, South Africa 1,200.00- 1,800.00 1 week ago Cape Town, Western Cape, South Africa 1,200.00- 1,800.00 1 week ago Cape Town, Western Cape, South Africa 1 month ago Cape Town, Western Cape, South Africa 2 weeks ago City of Cape Town, Western Cape, South Africa 13 hours ago Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 3 weeks ago Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 4 weeks ago Cape Town, Western Cape, South Africa 1 week ago Cape Town, Western Cape, South Africa 2 weeks ago Cape Town, Western Cape, South Africa 3 hours ago Cape Town, Western Cape, South Africa 800.00- 1,300.00 1 month ago Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 2 months ago Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 2 months ago Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 1 month ago Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 1 month ago Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 2 months ago Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 1 month ago Senior Marketing and Communications Executive City of Cape Town, Western Cape, South Africa 2 weeks ago Cape Town, Western Cape, South Africa 1 month ago Technical Assistant – Systems & Marketing Support Cape Town, Western Cape, South Africa $1 000.00- 2,000.00 4 weeks ago Cape Town, Western Cape, South Africa 2 months ago Cape Town, Western Cape, South Africa 1 month ago Cape Town, Western Cape, South Africa 3 weeks ago City of Cape Town, Western Cape, South Africa 1 month ago City of Cape Town, Western Cape, South Africa 23 hours ago Cape Town, Western Cape, South Africa 2 months ago City of Cape Town, Western Cape, South Africa 6 days ago Cape Town, Western Cape, South Africa 6 months ago City of Cape Town, Western Cape, South Africa 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

About the role

Are you a highly organised and detail-oriented individual with a curious mindset? Smollan is seeking a motivated Operations Associates  to join our dynamic South Africa Operations team. In this role, you will be instrumental in supporting successful day-to-day campaign management and media execution. You will collaborate with suppliers and manage various marketing campaigns, ensuring timely delivery and alignment with company objectives.

Key Responsibilities:

• Execute all end-to-end BAU processes for client campaign bookings, ensuring adherence to internal and external media processes.
• Implement appropriate tracking mechanisms for all relevant parties to accurately land campaigns.
• Build and maintain strong relationships with client internal teams and suppliers.
• Manage third-party relationships from creation to execution for both printed and digital media.
• Ensure timely delivery of all creative materials and their compliance with brand and client toolkits.
• Monitor campaign delivery and ensure compliance across the estate.
• Coordinate actualisation of bookings with Sales Managers to ensure accurate billing.
• Suggest and collaborate with the Operations Manager on best ways of working to streamline processes across the account.

Minimum Qualifications & Experience:

• Grade 12  Qualifications or equivalent.
• Relevant NQF 5

Knowledge, Skills & Abilities:

• Curious mindset with excellent attention to detail.
• Strong organisational, collaboration, and communication skills.

Persona is the company top startups use to hire people from all around the world. Our vision is a future where each person can find the best role for them and companies can discover the world’s best talent. Founded by two Stanford University graduates, Persona works with the world’s fastest-growing technology startups. Our clients are funded by some of the world’s top investors, like Founders Fund, Sequoia Capital, and Andreessen Horowitz.

Persona is a talent agency that recruits, trains, and staffs talented remote professionals such as yourself. This is an opportunity to work closely with the future Googles, Facebooks, and Amazons of the world—building out their organizations and helping them reach the next level of success.

We support everyone we hire with training, mentoring, and technology resources so they are enabled to do their best and are as happy as possible in their roles. We have a large international team dedicated to supporting and taking care of new Persona team members, and our goal is to provide excellent long-term career opportunities for everyone who joins the team.

What we’re looking for:

We are looking for Business Operations Associates to help our clients implement strategies that enhance productivity and ensure operational excellence. As a Business Operations Associate you’ll be a general problem solver, collaborating with different teams at our client company and helping them with various projects.

Responsibilities—what you’ll do:

• Assist in the development and implementation of business strategies and processes to improve overall efficiency and effectiveness.
• Manage projects from conception to execution, ensuring they align with strategic goals and are delivered on time and within budget.
• Analyze data to identify trends, forecast needs, and propose actionable solutions to business challenges.
• Coordinate with different teams to ensure smooth day-to-day operations and provide support where necessary.
• Prepare and present reports on business operations to senior management, providing insights and recommendations.
• Maintain compliance with all regulatory, legal, and industry guidelines.

Requirements:

• Fully fluent in English
• Skilled in the use of apps and technology
• Ability to commit long-term and full-time
• Ability to work U.S. business hours (Pacific Time, Central Time, or Eastern Time)
• No work experience is required, but we will take any work experience you have into account
• This is not a short-term, part-time, or freelancing role. We only accept serious, career-oriented candidates.

Other qualities we look for:

• Track record of success at work or in school
• An ability to solve complex problems with minimal guidance
• Experience in high performance work or school environments
• Skilled at anticipating team members’ needs
• Willingness to work hard and persevere
• Intellectual curiosity and resourcefulness
• Professionalism

What we offer:

• Best salaries in the industry
• Permanent ability to work from anywhere in the world
• Opportunities for growth and advancement
• A fast-paced and collaborative environment
• Warm and friendly company culture
• Full benefits

Benefits at Persona:

• Health insurance
• Unlimited paid time off (paid sick and vacation leaves)
• Annual bonuses based on performance
• Monthly tech allowance
• Opportunity to be paid in your currency of choice
• Others depending on seniority

This is a full-time and long-term role, dedicated exclusively to serving one of our clients. We are looking for individuals who are ready to fully commit their time and energy to one company and grow and develop along with that company. All roles at Persona are 100% work-from-anywhere (work from home or wherever it suits you best). If this is your first time working for a U.S. company, that’s okay; we provide guidance and assistance getting set up as a remote professional. Once hired, we will carefully match you to a client company of ours that perfectly suits your career background, skills, and goals.

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Persona is the company top startups use to hire people from all around the world. Our vision is a future where each person can find the best role for them and companies can discover the world’s best talent. Founded by two Stanford University graduates, Persona works with the world’s fastest-growing technology startups. Our clients are funded by some of the world’s top investors, like Founders Fund, Sequoia Capital, and Andreessen Horowitz. Persona is a talent agency that recruits, trains, and staffs talented remote professionals such as yourself. This is an opportunity to work closely with the future Googles, Facebooks, and Amazons of the world—building out their organizations and helping them reach the next level of success. We support everyone we hire with training, mentoring, and technology resources so they are enabled to do their best and are as happy as possible in their roles. We have a large international team dedicated to supporting and taking care of new Persona team members, and our goal is to provide excellent long-term career opportunities for everyone who joins the team. What we’re looking for: We are looking for Business Operations Associates to help our clients implement strategies that enhance productivity and ensure operational excellence. As a Business Operations Associate you’ll be a general problem solver, collaborating with different teams at our client company and helping them with various projects. Responsibilities—what you’ll do: Assist in the development and implementation of business strategies and processes to improve overall efficiency and effectiveness. Manage projects from conception to execution, ensuring they align with strategic goals and are delivered on time and within budget. Analyze data to identify trends, forecast needs, and propose actionable solutions to business challenges. Coordinate with different teams to ensure smooth day-to-day operations and provide support where necessary. Prepare and present reports on business operations to senior management, providing insights and recommendations. Maintain compliance with all regulatory, legal, and industry guidelines. Requirements: Fully fluent in English Skilled in the use of apps and technology Ability to commit long-term and full-time Ability to work U. S. business hours (Pacific Time, Central Time, or Eastern Time) No work experience is required, but we will take any work experience you have into account This is not a short-term, part-time, or freelancing role. We only accept serious, career-oriented candidates. Other qualities we look for: Track record of success at work or in school An ability to solve complex problems with minimal guidance Experience in high performance work or school environments Skilled at anticipating team members’ needs Willingness to work hard and persevere Intellectual curiosity and resourcefulness Professionalism What we offer: Best salaries in the industry Permanent ability to work from anywhere in the world Opportunities for growth and advancement A fast-paced and collaborative environment Warm and friendly company culture Full benefits Benefits at Persona: Health insurance Unlimited paid time off (paid sick and vacation leaves) Annual bonuses based on performance Monthly tech allowance Opportunity to be paid in your currency of choice Others depending on seniority This is a full-time and long-term role, dedicated exclusively to serving one of our clients. We are looking for individuals who are ready to fully commit their time and energy to one company and grow and develop along with that company. All roles at Persona are 100% work-from-anywhere (work from home or wherever it suits you best). If this is your first time working for a U. S. company, that’s okay; we provide guidance and assistance getting set up as a remote professional. Once hired, we will carefully match you to a client company of ours that perfectly suits your career background, skills, and goals. #J-18808-Ljbffr

Client Operations Associate - Recruitment Industry (Remote) 522

Join to apply for the Client Operations Associate - Recruitment Industry (Remote) 522 role at Keller Executive Search

Client Operations Associate - Recruitment Industry (Remote) 522

Join to apply for the Client Operations Associate - Recruitment Industry (Remote) 522 role at Keller Executive Search

This role is a dynamic, client-focused, and analytically-minded position that drives operational excellence in our growing organization. The position combines support, partnership development with significant opportunities for growth. The ideal candidate will thrive in a fast-paced environment, excel in relationship building.

Key Responsibilities

Lead Management & Communication:

• Handle inbound emails from leads promptly and professionally.
• Engage with potential clients to understand their needs and align them with our solutions.
• Use CRM (HighLevel and ClickUp) to track and manage data effectively.
  
  

Operational Support

• Collaborate with the operations team to ensure seamless workflow.
• Assist in process improvement initiatives to enhance efficiency.
  
  

Customer Success Monitoring: (Training provided, no experience necessary)

• Track and analyze customer success metrics
• Assess customer satisfaction and gather feedback to identify areas for improvement.
• Work closely with the recruitment team to implement strategies that enhance client experience.
• Provide regular reports on customer success metrics to management.
  
  

Sales Process Analysis: (Training provided, no experience necessary)

• Review sales call recordings and videos to evaluate performance.
• Provide constructive feedback to the sales team and management to optimize sales techniques.
• Assist in training sessions to improve team effectiveness.
  
  

Partnership Development (Training Provided, No Experience Necessary)

• Identify and establish partnerships with other recruitment companies, primarily in the European market.
• Collaborate with partners to expand our reach and enhance service offerings.
• Coordinate cross-border collaboration initiatives
• Maintain ongoing relationships to ensure mutual success and growth
  
  

Strategic Support

• Collaborate with leadership on sales strategy development
• Contribute to process improvement initiatives
• Support training and development programs for sales team members
  
  

Requirements

There aren't any specific technical requirements for the role. We are looking for the following:

• Outgoing Personality: An extroverted individual who excels in building relationships.
• Highly Intelligent: Quick learner with the ability to understand complex concepts.
• Tech-Savvy: Proficient with modern software tools and quick to adapt to new technologies.
• Excellent Communicator: Strong verbal and written communication skills.
• Proactive & Solution-Oriented: Ability to identify issues independently and implement effective solutions.
• Flexible Schedule: Willingness to work some evenings when necessary to engage with international partners
  
  

Benefits

• Medical Aid
• This position is not commission only.
• All South African Public Holidays Observed
• Paid Annual Leave
• Paid Sick Leave
• Significant opportunities for personal growth, skill development, and career advancement.
• Supportive, inclusive, and diverse work environment that values collaboration and innovation.
• The change to make a meaningful impact by connecting top talent with life-changing opportunities.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Information Services

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Get notified about new Operations Associate jobs in South Africa .

Pretoria, Gauteng, South Africa 2 weeks ago

Logistics Operations Manager - South Africa Virtual Assistant - 0482 - Johannesburg, South Africa

Johannesburg, Gauteng, South Africa $1,000.00-$,200.00 1 day ago

Assistant Manager - Operations - UKH - South Africa

Durban, KwaZulu-Natal, South Africa 3 days ago

Community Operations Project Coordinator

Johannesburg, Gauteng, South Africa ZAR25,000.00-ZAR33,000.00 1 month ago

Member Experience Specialist - South Africa

Johannesburg, Gauteng, South Africa 1 day ago

Cape Town, Western Cape, South Africa 3 weeks ago

Cape Town, Western Cape, South Africa 600.00- 800.00 1 week ago

Johannesburg, Gauteng, South Africa 600.00- 800.00 1 week ago

Talent Sourcing and Operations Support Specilaist

Cape Town, Western Cape, South Africa 5 days ago

Cape Town, Western Cape, South Africa 5 days ago

Cape Town, Western Cape, South Africa 5 days ago

Virtual Executive Assistant (USA Healthcare) - EST working hours (Remote)

Johannesburg, Gauteng, South Africa 1 month ago

Cape Town, Western Cape, South Africa 5 days ago

Cape Town, Western Cape, South Africa 5 days ago

Junior Operations Manager (French-speaker)

Johannesburg, Gauteng, South Africa 2 months ago

Cape Town, Western Cape, South Africa 1 week ago

IT Business Systems Specialist – Finance & Operations

Johannesburg, Gauteng, South Africa $9 0.00- 1,130.00 1 month ago

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About the team:

Fund Operations is a global team of 30 people broadly split into 5 sub teams all sharing the same core responsibility of oversight and facilitation of transfer agent activities and supporting clients who invest in our clients Fund Ranges.

The Fund Operations team supports the business by facilitating flows into and out of the funds. Fund Operations owns the relationship with Transfer Agent and is responsible for the oversight of their processes. As a fund operations associate you will take on responsibility for vendor oversight with specific focus on finance related tasks performed by the vendor.

Responsibilities:

• Oversight of tasks performed by third-party service provider (Bank reconciliations, Collections from/Payments to investors and brokers, Taxation, Commissions and rebates)
• Review bank reconciliations and query outstanding items to ensure prompt and appropriate allocation. Monitoring accounts for overdrafts and resolving it timeously
• Attend to queries relating to Finance and Tax matters
• Perform analytical review/trend analysis on various data relating to clients and brokers
• Establish good working relationships across all relevant teams such as Tax, Third Party Service provider, Compliance and various other Operations teams across the business
• Manage the banking relationships for all inflow bank accounts
• Participation in Finance, Banking, Tax and Other regulatory projects
• Identify key risks and ensure effective controls are in place (both at outsourced provider and internally)
• Process improvement – documentation and implementation of more efficient processes

Requirements:

• Newly Qualified CA(SA) with asset management or financial services auditing experience, OR B. Com with 3 – 5 years with asset management relevant experience
• Experience in analysis and interpretation of data would be advantageous
• Proficiency in data analysis tools, for example Excel and Power BI
• A methodical and detailed-orientated approach to work

Some of the attributes we look for in a person are:

• The ability to build and maintain meaningful relationships
• A client focused and collaborative approach
• Intellectual curiosity
• Ability to analyse, interpret and assimilate information

We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization, ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. The role involves analyzing existing processes, identifying areas for optimization, and implementing solutions that streamline workflows, reduce waste, and improve product and service quality.

Requirements

Process Analysis and Assessment

• Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement.
• Map and document processes using flowcharts, process mapping software, and other relevant tools.

Process Optimisation & Continuous Improvement

• Identify and implement process improvements aligned with ISO 9001:2015, ISO 55000 (Asset Management), and best practices in renewable energy and infrastructure projects.
• Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs.
• Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation.
• Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations.

Data Collection, Performance Monitoring, and Reporting

• Collect and analyse operational data to track efficiency, identify trends, and validate improvements.
• Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules.
• Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements.

Compliance and Risk Management

• Ensure all process improvement initiatives align with the organisation’s Quality Management System (QMS) and ISO 9001:2015 standards.
• Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps.
• Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities.

Cross-Functional Collaboration & Stakeholder Engagement

• Work closely with internal business unit teams to implement and sustain improvements.
• Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes.
• Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements.

Digital Transformation & Technology Integration

• Support the implementation and optimisation of digital tools, including ERP systems, SharePoint, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems).
• Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort.
• Ensure alignment between process improvements and the organisation’s IT and data strategy.

Desired Skills & Qualifications

Education

• Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies.

Experience

• 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors.
• Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous.
• Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO 55000 (Asset Management) is an advantage.
• Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred.
• Experience working in solar PV plant construction, operation, and asset management is a plus.

Skills

• Process Analysis and Design.
• Quality Management Systems.
• Improvement Methodologies.
• Data Analysis and Problem-Solving.
• Project Management.
• Communication and Interpersonal Skills.
• Software Proficiency.

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We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization, ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. The role involves analyzing existing processes, identifying areas for optimization, and implementing solutions that streamline workflows, reduce waste, and improve product and service quality. Requirements Process Analysis and Assessment Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement. Map and document processes using flowcharts, process mapping software, and other relevant tools. Process Optimisation & Continuous Improvement Identify and implement process improvements aligned with ISO 9001:2015, ISO 55000 (Asset Management), and best practices in renewable energy and infrastructure projects. Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs. Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation. Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations. Data Collection, Performance Monitoring, and Reporting Collect and analyse operational data to track efficiency, identify trends, and validate improvements. Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules. Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements. Compliance and Risk Management Ensure all process improvement initiatives align with the organisation’s Quality Management System (QMS) and ISO 9001:2015 standards. Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps. Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities. Cross-Functional Collaboration & Stakeholder Engagement Work closely with internal business unit teams to implement and sustain improvements. Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes. Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements. Digital Transformation & Technology Integration Support the implementation and optimisation of digital tools, including ERP systems, Share Point, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems). Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort. Ensure alignment between process improvements and the organisation’s IT and data strategy. Desired Skills & Qualifications Education Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies. Experience 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors. Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous. Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO 55000 (Asset Management) is an advantage. Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred. Experience working in solar PV plant construction, operation, and asset management is a plus. Skills Process Analysis and Design. Quality Management Systems. Improvement Methodologies. Data Analysis and Problem-Solving. Project Management. Communication and Interpersonal Skills. Software Proficiency. #J-18808-Ljbffr