52 Operations Associate jobs in South Africa
Senior Business Operations Associate
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Job Description
As our third-party due diligence business continues to grow rapidly, Control Risks is looking for a proactive and highly organized professional to play a key role in ensuring smooth project delivery and operational excellence. This position offers the opportunity to work closely with clients, internal teams, and external partners, helping to streamline processes, improve efficiency, and support our growth journey.
Key Responsibilities
Client Project Coordination
- Serve as the first point of contact for client task management, processing and recording client orders in our internal system.
- Escalate unclear or complex requests to the appropriate stakeholders.
- Support the team with day-to-day operational tasks and help resolve issues as they arise.
- Maintain and regularly update client-specific and general project trackers.
Financial & Administrative Support
- Assist with accurate preparation of client invoices and review incoming invoices.
- Generate internal and external reports on database usage.
- Manage the subcontractor purchasing process, including verifying data accuracy for purchase orders and supplier invoices.
- Contribute to the continuous improvement of purchasing and expense processes.
Stakeholder & Team Support
- Take operational ownership of key aspects of client delivery, including implementing contingency plans when needed.
- Draft and manage clear written communications with external stakeholders.
- Escalate technical issues and proposed solutions through appropriate channels in a timely manner.
Operational Excellence
- Maintain accurate and up-to-date client records and service tracking.
- Provide usage and performance reports and key project details to clients as required.
Requirements
Essential
- Excellent face-to-face communication skills
- Strong track-record of problem solving, including in a multi-stakeholder environment.
- Experience in Microsoft Office - especially Excel
- Experience in SharePoint and Microsoft Teams
- Attention to detail
- Excellent time management and prioritisation
- Confident to raise concerns and discuss solutions
Preferred
- Customer service and/or customer complaints experience
- Experience communicating remotely across jurisdictions via video call.
- Education or work experience in compliance or business intelligence sector
- Prior experience of using internal enterprise systems
Benefits
- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
- We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
- Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
- Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
- The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks
Control Risks SA is committed to employment equity. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the relevant employment equity plans and policies of the company. Control Risks SA retains the right not to make an appointment and to verify all information provided by candidates.
If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
Operations Associate
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About The Role
Are you a highly organised and detail-oriented individual with a curious mindset? Smollan is seeking a motivated Operations Associates to join our dynamic South Africa Operations team. In this role, you will be instrumental in supporting successful day-to-day campaign management and media execution. You will collaborate with suppliers and manage various marketing campaigns, ensuring timely delivery and alignment with company objectives.
Key Responsibilities:
- Execute all end-to-end BAU processes for client campaign bookings, ensuring adherence to internal and external media processes.
- Implement appropriate tracking mechanisms for all relevant parties to accurately land campaigns.
- Build and maintain strong relationships with client internal teams and suppliers.
- Manage third-party relationships from creation to execution for both printed and digital media.
- Ensure timely delivery of all creative materials and their compliance with brand and client toolkits.
- Monitor campaign delivery and ensure compliance across the estate.
- Coordinate actualisation of bookings with Sales Managers to ensure accurate billing.
- Suggest and collaborate with the Operations Manager on best ways of working to streamline processes across the account.
Minimum Qualifications & Experience:
- Grade 12 Qualifications or equivalent.
- Relevant NQF 5
Knowledge, Skills & Abilities:
- Curious mindset with excellent attention to detail.
- Strong organisational, collaboration, and communication skills.
Property Operations Associate
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Job Description
The Property Operations Associate ensures smooth daily operations by managing scheduling, resource coordination, and supplier relationships. This role focuses on maintaining service quality, supporting cleaner onboarding and performance, and optimising workflows to enhance guest satisfaction and drive business success.
Key Responsibilities
- Cleaner Hiring & Performance - Recruit, onboard, and integrate cleaners. Monitor performance, provide feedback, and take action on underperformance through training or deactivation
- Scheduling & Coordination - Manage cleaning and maintenance schedules, including linen deliveries. Ensure smooth communication with external service providers
- Supplier Management - Source, onboard, and maintain strong relationships with suppliers to guarantee service quality and reliability
- Operational Support - Handle inbound requests, coordinate tasks with cleaners and suppliers, and manage payments and invoices. Continuously improve processes to enhance efficiency and guest satisfaction
Requirements
- Data Analysis: Proficiency with tools like Looker, Excel, or Google Sheets.
- Scheduling and Coordination: Ability to manage complex schedules and resources effectively.
- Relationship Management: Building and maintaining supplier and team relationships.
- Collaboration: Team-oriented mindset to improve processes and achieve goals.
- Customer Focus: Commitment to delivering excellent guest and client experiences
Benefits
- 23 days paid holiday days (plus public holidays)
- An extra day off for your birthday - because who wants to work on their birthday?
- Employee discounts - at heaps of restaurants, shops, gym memberships, cinema tickets and more
- Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
- Laptop - for business use
Salary: R15,000- R18,000 per month (DOE)
Please note: this role is based in Cape Town, and to be considered you need to be within a commutable distance to our office.
People Operations Associate
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About Robin
Robin is on a mission to rebuild the legal industry — starting with making contracts simple for everyone. We are a pioneer in Legal AI, built on proprietary models, licensed data, and deep partnerships with Anthropic and AWS. Since 2019, we've expanded our footprint to 4 continents and have been supporting many of the world's most successful businesses, including GE, Pfizer, KPMG, and UBS.
What will you do as a People Operations Associate?
As a People Operations Associate at Robin AI, you will be instrumental in supporting our global people operations with a strong focus on payroll processing and benefits administration. You'll manage day-to-day administration and enhance employee experience while working closely with the People team to ensure smooth operations across employee lifecycle processes. This role offers excellent opportunity to learn the fundamentals of People Ops in a fast-growing tech environment while developing specialised expertise in global compensation and benefits management.
Your Day-to-day Responsibilities
- Process global payroll data and benefits administration in partnership with internal teams and external providers.
- Assist in onboarding and offboarding processes, ensuring seamless experiences for new joiners and leavers
- Maintain and manage employee records and data across our HRIS system (HiBob/Rippling)
- Track attendance, manage leave balances, and ensure HR documentation is current and compliant.
- Provide first-line support for basic employee queries and requests
- Assist with office management tasks including supplies, facilities, and vendor management
- Help coordinate company events, team building activities, and recognition programs
- Support the team with administrative tasks including documentation and reporting
- Participate in people operations projects to improve employee experience
Ideally, You Should Have The Following Qualifications
- 2+ years experience in People Operations or payroll coordination in a global or multi-country environment. Startup or scale-up experience is a bonus
- Comfortable working across HRIS platforms (HiBob), documentation tools (Notion), and payroll tools (Rippling).
- Familiarity with South African and UK employment law is an advantage
- Strong organisational skills with excellent attention to detail
- Excellent communication skills and a service-oriented mindset
- Ability to handle confidential information with discretion and professionalism
- Strong interest in people operations in a tech environment
- Proactive problem-solving approach and ability to work in a fast-paced environment
What's In It For You
- Salary: Competitive
- Hybrid schedule: We offer a flexible working schedule.
- Equity package: Generous equity scheme - everyone gets to be an owner of Robin AI
- Annual leave: 20 days PTO, in addition to the public holidays observed in the South Africa.
- Growth opportunities: We prioritise promotions for high performers and help you to progress your career.
What's it like working at Robin?
Our culture and values attract people who are creative, resourceful, and share our passion for excellence. At Robin, you're encouraged to push yourself and empowered to take risks. We support each other to think big, try new ideas, and navigate uncertainty. Whether you're at our headquarters or one of our worldwide offices, you'll find a world of opportunities to grow, thrive, and make a meaningful impact. See what life is like at Robin.
Diversity, Equity and Inclusion at Robin
We are committed to building one of the most diverse technology companies in the world. As of 2024, more than 30% of our employees come from ethnic minority backgrounds, and 51% of roles are held by women. We know that transforming the legal industry requires diverse perspectives, so we're creating an environment where innovation thrives through inclusion.
Robin operates a direct hiring model and any speculative CVs shared via agencies will be treated as a gift.
Revenue Operations Associate
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Job Description
At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.
What We're Looking For:
The Revenue Operations Associate is a critical part of the Enterprise Revenue Operations team, helping to deliver and enhance both the experience of our buyers and the teams that support them. You'll work with a variety of stakeholders across Sales, Marketing, Product, Customer Support and Success, Finance, and Legal to drive processes forward at key points in the buyer's journey. This role is also expected to contribute to priority projects in addition to process support and management responsibilities.
We are looking for a thoughtful, detail-oriented professional with a drive toward delivering solutions and achieving outstanding results.
Responsibilities Include, But Are Not Limited To:
The Revenue Operations Associate's individual responsibilities will vary by week and ultimately depend on a variety of factors including, but not limited to, the immediate process support needs of the business. Generally, these responsibilities fall into the following categories:
- Support vendor registration and the occasional RFP request, leveraging our internal knowledge base and relationships with subject matter experts as needed
- Facilitate clarity on deal desk requests, engaging stakeholders from several functions
- Support process management needs in quotations, invoices, and order processing
- Ensure timely operational support to drive accurate financial allocation reporting for customer orders
- Analyze data to investigate analytical questions and draft reports needed by the business
- Contribute to the timely completion of priority projects, completing pre-defined, deadline-driven tasks
Things That Should Be In Your Background:
- Impeccable attention to detail
- Ability to organize, prioritize, and complete multiple tasks
- Strong written and verbal communication
Other Attributes That Will Help You In This Role:
- Exposure to B2B sales technology and processes
- Experience working in a professional setting with various teams and departments, such as Finance and Legal
- Familiarity with SaaS sales or reviewing contracts
Benefits & Culture
Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow
We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include:
- 2 complimentary Getsmarter short courses per year
- Subsidised medical aid with Discovery Health Medical Scheme
- 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
- Employee Assistance Program (EAP)
- Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break
- Hybrid Schedule. 3 Days in Office. Must be located in Cape Town
2U Diversity and Inclusion Statement
At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.
2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at:
About EdX
edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world's top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at
Learn more at
NoBackRowThe above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.
Legal Operations Associate
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Job Description
JOB DUCK IS HIRING A LEGAL OPERATIONS ASSOCIATE
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 4 years
Role Overview
If you're someone who thrives in a fast-paced legal environment and enjoys keeping things organized, the Legal Operations Associate role is for you. You'll play a key part in supporting legal operations by ensuring case files are accurate, deadlines are met, and communications are clear. Your attention to detail and proactive mindset will help attorneys stay focused and clients feel supported. This is a great opportunity for someone who enjoys solving problems, staying steady under pressure, and making a meaningful impact behind the scenes.
Schedule:
Monday to Friday from 8:00 AM to 5:00 PM PST (USA)
Your Responsibilities Will Include but Are Not Limited To:
- Supporting the Director of Legal Operations in managing active cases
- Tracking tasks, managing deadlines, and following up with attorneys
- Reviewing and updating case files for accuracy and completeness
- Identifying gaps, risks, or missing information in client files
- Preparing, formatting, and maintaining legal documents professionally
- Conducting quality checks on documents and communications
- Communicating effectively with clients and attorneys
- Assisting with other tasks as needed to support legal operations
What We're Looking For:
- At least one to two years of experience in legal operations or case management
- Strong communication and organizational skills
- Ability to manage multiple matters and prioritize effectively
- Comfortable working independently and as part of a team
- Willingness to take calls and support client communications
- Familiarity with Project management and task tracking, case file review and documentation management, Issue-spotting and risk identification, basic spreadsheet proficiency for trackers and logs, multitasking and deadline management, legal document formatting and maintenance
- Tech-savviness with legal software
- Resourceful and solution-focused
- Detail-oriented and thorough
- Growth-oriented and open to feedback
- Professional and collaborative
- Adaptable and steady under pressure
- Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
- Quiet, distraction-free remote work environment
What's In It for You?
- Monthly compensation starting from
1150 USD to 1220 USD - Paid time off
and holiday pay. - Referral and annual
bonuses. - 100% Remote,
Full-Time, Long-Term Career Opportunity. - Parental leave.
- Opportunities for professional development and training
- Dedicated support from our team.
- A chance to work with clients who share our values.
Ready to dive in?
Apply now and make sure to follow all the instructions
DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.
People Operations Associate
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Job Description
Support People. Strengthen Culture. Deliver Excellence.
Start Date: January 2026 | Reports to: Head of HR Operations
WHY THIS ROLE MATTERS
Behind every great mission-driven organisation is a People Team that makes sure its people thrive. At Second Nature, we believe that impact begins with our own team - and as our People Operations Associate, you will be at the centre of it all.
WHAT YOU'LL BE DOING
As a People Operations Associate, you will be at the heart of supporting our global, fast-moving team. No two days are the same - you might be coordinating a recruitment drive for a field role one day, helping design a new HR policy the next, or supporting a culture-building initiative across multiple teams.
You will:
- Be the go-to teammate for people-related support, from onboarding and day-to-day queries to guiding employees through their growth journey.
- Keep our People systems (like BambooHR) accurate, organised, and running seamlessly.
- Support the People Team on projects, events, and initiatives that keep our culture thriving.
- Support global operations through administration, contract management and compliance.
- Jump into new challenges with a proactive, solutions-focused mindset, helping the team navigate the variety and pace of our work.
- Collaborate, learn, and grow alongside a high-performing, agile team where your contribution has real impact.
Here, you'll experience a broad scope of responsibilities, project-based work, and exponential personal and professional growth - all while supporting colleagues around the world.
WHO YOU ARE & WHAT YOU BRING
- You have a proactive and curious mindset, are resourceful and take initiative
- You have excellent time management skills and can effectively prioritize and organize tasks to meet deadlines.
- You are outstanding with people, possessing excellent communication and interpersonal skills, and can build rapport with a diverse range of people.
- You are naturally diplomatic and able to navigate nuanced, people-related situations with discretion and a high level of confidentiality.
- You embody Second Nature's core values, which include working with discretion, open-mindedness, equality, and confidentiality.
- You have a high level of accuracy and attention to detail, and a service-focused, proactive problem-solving approach.
- You are comfortable with G-Suite and are able to quickly learn new systems.
- You have 2-3 years of experience in a support, admin, or coordination role, preferably in HR, Operations, or Finance.
- A tertiary qualification is advantageous.
- Exposure to recruitment is a plus, but not essential.
WHAT'S IN IT FOR YOU
- A monthly salary of up to R18,000.00
- Flexible working set-up: remote or hybrid from Cape Town
- Direct mentorship from industry leaders
- A collaborative, fast-paced, and supportive culture
- A career, not just a job
MEET YOUR FUTURE TEAM
Join the team at Second Nature, where people are the core of our business. We are a group of compassionate and ambitious individuals who are authentic, trusting, and supportive. We believe in pursuing excellence because our work has a direct and real impact.
As a member of the People Team, you will be at the heart of this mission. We're connectors, problem-solvers, and growth champions who ensure everyone has the support they need to thrive. Our team is agile and fast-paced, and we always show up for each other. You will be joining a close-knit group that works hard and laughs together, helping people flourish in their roles and beyond.
WHY JOIN SECOND NATURE?
Second Nature is the home of purpose-driven brands like GVI, Bushwise, World of Difference, and the GVI Foundation. We believe careers should be driven by curiosity, courage, and impact - not just job titles.
Alongside meaningful work, you will be supported by colleagues who are experts in their fields - whether you're collaborating with the CEO, contributing to critical business decisions, or helping drive social and environmental impact around the world.
HOW TO APPLY
Submit your:
CV
Cover Letter, answering:
What appeals to you most about this role and why?
- What are your top 3-5 strengths that you will bring to this role
- Please give us an overview of your most recent applicable experience and how you would use that in this role.
- What question do you think would be important for us to ask you to get to know you better, and why?
OUR HIRING PROCESS
- Interview with People Team
- Interview with your future manager
- Practical skills assessment
- Final interview with Senior Leadership
- Background checks
YOUR NEXT STEP
If you're looking to start your career somewhere extraordinary, we want to hear from you. Ready to show us what you've got?
Kindly note: We genuinely appreciate every application we receive. If you haven't heard from us within 3–4 weeks, it likely means we've moved forward with other candidates this time. That said, we'd love for you to stay connected and consider applying again in the future
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About the latest Operations associate Jobs in South Africa !
Operations Associate - Gig Retail
Posted 17 days ago
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Job Description
About the role
Are you a highly organised and detail-oriented individual with a curious mindset? Smollan is seeking a motivated Operations Associates to join our dynamic South Africa Operations team. In this role, you will be instrumental in supporting successful day-to-day campaign management and media execution. You will collaborate with suppliers and manage various marketing campaigns, ensuring timely delivery and alignment with company objectives.
Key Responsibilities:
- Execute all end-to-end BAU processes for client campaign bookings, ensuring adherence to internal and external media processes.
- Implement appropriate tracking mechanisms for all relevant parties to accurately land campaigns.
- Build and maintain strong relationships with client internal teams and suppliers.
- Manage third-party relationships from creation to execution for both printed and digital media.
- Ensure timely delivery of all creative materials and their compliance with brand and client toolkits.
- Monitor campaign delivery and ensure compliance across the estate.
- Coordinate actualisation of bookings with Sales Managers to ensure accurate billing.
- Suggest and collaborate with the Operations Manager on best ways of working to streamline processes across the account.
Minimum Qualifications & Experience:
- Grade 12 Qualifications or equivalent.
- Relevant NQF 5
Knowledge, Skills & Abilities:
- Curious mindset with excellent attention to detail.
- Strong organisational, collaboration, and communication skills.
Virtual Short-Term Rental Operations Associate - 15728
Posted today
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Job Description
Position : Virtual Short-Term Rental Operations Associate
Work Hours (Client) : 10 a.m. to 6 p.m. SAST
Pay Range : $1,200 - $1,500 month depending on experience and location
Location of Search : South Africa
Work Location : REMOTE
Role Overview
We're looking for a detail-oriented, proactive team member to oversee the daily operations of our short-term rental properties. You'll be the backbone of our guest experience—managing bookings, coordinating check-ins/check-outs, resolving guest issues, and ensuring operations run smoothly through our property management system, Guesty.
Because of the time zone difference, this role gives us extended coverage into U.S. overnight hours while still providing overlap with our U.S.-based team.
Key Responsibilities
- Manage day-to-day operations in Guesty PMS (reservations, assignments, calendar updates).
- Respond promptly to guest inquiries, issues, and special requests during their stay.
- Coordinate guest check-ins and check-outs, ensuring a smooth experience.
- Oversee cleaning and turnover scheduling to maintain property readiness.
- Monitor listings for accuracy, competitiveness, and performance optimization.
- Deliver excellent customer service, resolving guest concerns quickly and professionally.
- (Secondary) Support leasing operations for select mid-term rentals (3-8 months) in AppFolio.
Requirements
- Proven experience using Guesty (or another short-term rental PMS).
- Strong communication skills (both written and verbal).
- Ability to problem-solve, stay calm under pressure, and handle guest issues professionally.
- Comfortable working independently in a virtual, remote setup.
- Highly organized with strong attention to detail.
Nice to Have
- Experience with AppFolio or other property management software.
- Familiarity with dynamic pricing tools, GuestyPay, and digital lock management.
Operations & Finance Associate
Posted today
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Job Description
- Application Deadline: 21 October 2025
- Job Location: Cape Town, Western Cape
- Job Title: Operations & Finance Associate
- Education Level: Bachelors Degree
- Job Level: Junior
- Minimum Experience: 1 - 3 Years
Duties and Responsibilities:
- Prepare and process supplier invoices, purchase orders, and customer billing.
- Support VAT and excise compliance across multiple territories.
- Maintain financial systems (Xero, Cin7) with accurate and up-to-date records.
- Assist with logistics and international shipping coordination, including customs paperwork.
- Work closely with distributors, brokers, and customers on order fulfilment.
- Prepare reconciliations, management reports, and cost analyses.
- Support operations team with data entry, product registrations, and documentation.
- Liaise with suppliers to track stock, shipments, and payments.
Requirements:
- BCom Accounting or equivalent (honours not required).
- 1–3 years of relevant experience in finance, logistics, or operations.
- Proficiency in Microsoft Excel and financial reporting.
- Knowledge of Xero, Cin7, or similar ERP/accounting platforms is advantageous.
- Detail-oriented with strong numerical accuracy.
- Ability to manage multiple deadlines in a fast-paced environment.
- Strong communication and interpersonal skills.
Explore operations associate positions, which are integral to maintaining efficiency and productivity across various industries in South Africa. These roles often involve coordinating activities, managing resources, and ensuring smooth workflows. Operations associates contribute to strategic planning and problem-solving, making them valuable assets to any organization.