859 Business Analyst jobs in South Africa

A leading cash management based in Houghton is urgently looking for a Business Solutions Analyst to be responsible for undertaking specialist feasibility analysis, evaluations of business projects, and advising on the optimisation of resources and profitability of projects or resources. The role includes conducting special studies and preparing recommendations for policy, procedure, control, or action across the business.

Responsible for the execution of small to complex projects, often handling more than one complex project at a time, may coach others, and be responsible for the execution of small to medium tactical projects.

In order to be considered, the following is required:

• Business or IT related qualification
• Business Analysis and testing course advantageous
• IIBACBAP certification
• 3 – 5 years working experience with exposure to business solutions design with a strong capability in business analysis and testing experience
• Exposure to project management, project budgets, and related processes
• Process redesign, mapping on operational level, change control methodologies
• 3 – 5 years’ experience in managing small to medium tactical projects

Responsibilities:

• Define business requirements and solutions
• Provide leadership to employees within the organisation, creating a winning culture and high morale
• Lead as an Ambassador and executor of Change
• Drive the organisation culture

If you would like to email your CV directly, please send it to

Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application. However, please keep a lookout on our website, for available positions which you may be suited for.

Plus Medical Aid, Pension, Risk Benefits, Disability, Funeral Cover, 13th Cheque for non-management roles.

Job Description
Job Summary

Infolytics is seeking a highly analytical, detail-oriented, and client-facing Business Analyst / Solutions Architect to lead the discovery and design phases of Zoho-based digital transformation initiatives. The ideal candidate will play a critical role in aligning client business needs with optimal solutions across the Zoho ecosystem, ensuring that proposed implementations are both technically sound and strategically aligned.

This role requires someone with strong business acumen, excellent documentation and reporting skills, deep curiosity about cloud technologies, and a proactive approach to solving complex operational challenges through technology.

Key Responsibilities

1. Business Discovery & Analysis

• Conduct structured consultations with clients to understand core business challenges, workflows, and system pain points.
• Map out current-state vs. future-state processes and identify key transformation opportunities.
• Translate business needs into technical requirements and solution specifications.

• Recommend the right mix of Zoho applications (CRM, Creator, Desk, Books, Analytics, Projects, etc.) based on client use cases.
• Design high-level system blueprints and configuration plans aligned with business goals.
• Prepare detailed, accurate, and insightful implementation proposals, solution architecture documents, Statements of Work (SOWs), and UAT (User Acceptance Testing) scripts.

• Document data models, workflows, integration points, and system dependencies clearly and concisely.
• Produce polished, client-ready documents and presentation material that explain technical solutions in accessible terms.
• Provide project teams with detailed functional specs and configuration guides.

• Act as the strategic interface between clients and the Infolytics technical team during project discovery, design, and UAT phases.
• Confidently lead client workshops, solution walkthroughs, and feedback sessions.
• Manage stakeholder expectations by effectively communicating timelines, scope, and constraints.

• Rapidly learn and master new Zoho applications and features as needed.
• Stay current with Zoho product updates, industry best practices, and integration tools.
• Share knowledge and lead internal documentation efforts to improve delivery standards continuously.

• Bachelor's degree in Business Analysis, Information Systems, Business Administration or related field.
• Experience with Zoho products (CRM, Books, Desk, Projects, Creator, Analytics, etc.) highly preferred.
• Prior experience in a software consulting or SaaS implementation role.
• Certifications in Zoho (or willingness to obtain them) are a plus.

• Strong understanding of CRM, ERP, and business process automation concepts.
• Familiarity with the Zoho ecosystem and ability to learn new apps quickly and modules.
• Ability to create mockups, diagrams, and user journeys using tools like Lucidchart, Draw.io, or VaniHQ.
• Data modeling, process mapping, and documentation skills are essential.

• Skilled in writing functional specifications, proposals, SOWs, solution designs, and UAT scripts.
• High attention to detail with a commitment to producing accurate and professional documentation.

• Confident and articulate communicator, comfortable in client-facing and cross-functional settings.
• Ability to explain complex technical concepts in plain language.
• Strong presentation skills and professionalism in stakeholder meetings.

• Highly organized and proactive, with a passion for problem-solving and technology.
• Eagerness to learn continuously and adapt in a fast-evolving cloud environment.

• Access to training programs on Zoho solutions and emerging cloud software development methodologies.
• Opportunities for career advancement within a rapidly growing organization.

• Hybrid or flexible work arrangements (subject to project requirements).

• A supportive, team-oriented environment that values open communication, innovation, and continuous improvement.
• Regular team-building events, knowledge-sharing sessions, and off site company workshops.

• Contribute directly to the success of African businesses by delivering solutions that drive efficiency, cost savings, and organizational growth.
• Be part of a mission-driven team striving to become Africa's leading business process automation solutions provider.

Join to apply for the Senior Business Solutions Analyst role at Guardrisk .

Collaborate with stakeholders through individual engagements, business meetings, Agile sessions, or JAD sessions, to elicit requirements for existing business problems or challenges using best practices.

Role Purpose

Collaborate with stakeholders through various engagement methods to gather requirements for existing business issues, employing best practices.

Requirements

• At least 3-4 years of IT/Business qualification
• Mandatory:
• 5+ years Insurance domain experience (Short Term Commercial)
• 7+ years’ experience in Business Analysis
• Optional:
• IIBA membership (preferred)
• Certified Business Analysis Professional (CBAP) certification
• Industrial Engineering education/experience

Duties & Responsibilities

• Document functional and non-functional requirements into business process maps, requirements definitions, and specifications, aligned with the business architecture framework and SDLC.
• Design and facilitate business solutions by working with stakeholders and subject matter experts across functions, always prioritizing client needs.
• Develop functional specifications and use cases for developers, collaborating with architects and technical teams.
• Create models and diagrams (use cases, activity, sequence) based on business needs.
• Represent information visually and in formats understandable to all stakeholders.
• Model data requirements to support new solutions at a functional level.
• Analyze current systems and processes, recommend improvements, and identify automation opportunities.
• Maintain repositories like traceability and attribute matrices using Enterprise Architect tools.
• Understand existing systems and technical capabilities, focusing on operating models, reusable components, and integration capabilities.
• Identify opportunities for reusability and continuous improvement in system components.
• Build relationships, provide training, and lead Scrum ceremonies when necessary.

Competencies

• Strong Emotional Intelligence
• Stakeholder Relationship Management
• Business Acumen and Strategic Thinking
• Results-Driven
• Innovative and Change Leadership
• Motivational Leadership
• Collaborative Spirit
• Influence and Impact
• Self-Awareness
• Diversity and Inclusion
• Process Analysis & Redesign Thinking

• Mid-Senior level

• Full-time

• Business Development and Sales

Referrals increase your chances of interviewing at Guardrisk by 2x.

Locations: Johannesburg, Midrand, Gauteng, South Africa – various postings in the last few days/weeks.

Our client, a specialist financial service provider with over 30 years of experience, delivers market-leading financial solutions that enhance value for their clients while remaining straightforward, transparent, and easy to understand.

Are you a Business Solutions Analyst looking for a new opportunity?

The ideal successful candidate will be responsible for:

Responsibilities:

Requirement Gathering and Analysis:

• Collaborate with business users and stakeholders.
• Conduct workshops and collaborative sessions.
• Analyse and evaluate business processes, workflows, and systems to identify areas for improvement, optimisation, and automation.
• Conduct feasibility studies and cost-benefit analyses to recommend the most suitable solutions.

Solution Design and Development:

• Develop detailed solution proposals, including functional specifications, use cases, and process flow diagrams.
• Work closely with IT teams to translate business requirements into technical specifications.
• Collaborate with development teams to design, develop, and implement solutions that meet business needs.
• Conduct thorough testing and quality assurance to ensure the functionality and reliability of implemented solutions.

Stakeholder Management and Communication:

• Collaborate with stakeholders at various levels to ensure clear communication, manage expectations, and obtain buy-in for proposed solutions.
• Facilitate workshops, presentations, and meetings to present findings, gather feedback, and address concerns.
• Act as a liaison between business users and technical teams.

Project Management and Implementation:

• Assist in project planning, including defining scope, timelines, and resource requirements.
• Coordinate with cross-functional teams to ensure smooth implementation and delivery of solutions.
• Monitor project progress, identify risks, and propose mitigation strategies to ensure successful project outcomes.
• Provide ongoing support and guidance during solution implementation and post-implementation phases.

Change Management and Training:

• Support change management initiatives by assessing the impact of proposed solutions on business processes, organisational structure, and end-users.
• Develop and deliver training materials.
• Conduct training sessions.
• Provide ongoing support to facilitate smooth transitions and user adoption.

Continuous Improvement and Innovation:

• Stay updated with industry trends, emerging technologies, and best practices related to business analysis and solution design.
• Identify opportunities for process optimisation, innovation, and digital transformation to drive efficiency and effectiveness within the business landscape.

Requirements:

• Degree in Industrial Engineering (preferred), Science, Information Systems, or a related field.
• 5+ years of proven experience as a Business Solutions Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in business analysis methodologies, tools, and techniques.
• Experience in requirements gathering, process modelling, and solution design.
• Knowledge of software development and project management principles.
• Familiarity with various business analysis and project management tools.

R600 - R800

Pension Fund

Medical Aid

Performance Bonus (This is not a 13th Cheque) and not guaranteed.

Our client, a specialist financial service provider with a legacy of putting people before short-term profit, has over 30 years of experience delivering market-leading financial solutions that enhance value to their clients while remaining straightforward, transparent, and easy to understand.

Are you a Business Solutions Analyst looking for a new opportunity? The ideal candidate will:

Responsibilities:

• Collaborate with business users and stakeholders.
• Conduct workshops and collaborative sessions.
• Analyze and evaluate business processes, workflows, and systems to identify areas for improvement, optimization, and automation.
• Conduct feasibility studies and cost-benefit analyses to recommend the most suitable solutions.

• Develop detailed solution proposals, including functional specifications, use cases, and process flow diagrams.
• Work closely with IT teams to translate business requirements into technical specifications.
• Collaborate with development teams to design, develop, and implement solutions that meet business needs.
• Conduct thorough testing and quality assurance to ensure the functionality and reliability of implemented solutions.

• Collaborate with stakeholders at various levels to ensure clear communication, manage expectations, and obtain buy-in for proposed solutions.
• Facilitate workshops, presentations, and meetings to present findings, gather feedback, and address concerns.
• Act as a liaison between business users and technical teams.

• Assist in project planning, including defining scope, timelines, and resource requirements.
• Coordinate with cross-functional teams to ensure smooth implementation and delivery of solutions.
• Monitor project progress, identify risks, and propose mitigation strategies to ensure successful project outcomes.
• Provide ongoing support and guidance during solution implementation and post-implementation phases.

• Support change management initiatives by assessing the impact of proposed solutions on business processes, organizational structure, and end-users.
• Develop and deliver training materials.
• Conduct training sessions.
• Provide ongoing support to facilitate smooth transitions and user adoption.

• Stay updated with industry trends, emerging technologies, and best practices related to business analysis and solution design.
• Identify opportunities for process optimization, innovation, and digital transformation to drive efficiency and effectiveness within the business landscape.

Requirements:

• Degree in Industrial Engineering (preferred), Science, Information Systems, or a related field.
• 5+ years of proven experience as a Business Solutions Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in business analysis methodologies, tools, and techniques.
• Experience in requirements gathering, process modeling, and solution design.
• Knowledge of software development and project management principles.
• Familiarity with various business analysis and project management tools.

R600 - R800

Pension Fund

Medical Aid

Performance Bonus (This is not a 13th Cheque) and not guaranteed.

Onsite
Overview:
We are seeking a highly skilled and experienced Business Analyst to join our team, focusing on fraud solution development and implementation. The successful candidate will play a key role in analyzing, defining, and supporting the implementation of fraud detection systems and features, working closely with cross-functional teams including Forensics, CRM, Big Data, and Development.

• Conduct holistic analysis of required fraud solutions, including source systems and integration requirements.

• Manage the implementation of new fraud detection features and functionalities.

• Collaborate with the Forensic Analysis team, CRM system owners, Big Data Platform team, and other business stakeholders to design and implement fraud solutions.

• Conduct stakeholder interviews and workshops to gather and refine business requirements.

• Document and analyze business needs in a clear, structured, and concise format.

• Develop detailed use cases and user stories to define system functionality.

• Define integration requirements between systems and the fraud detection solution (including writing SQL statements as needed).

• Analyze data to ensure it meets internal data quality metrics.

• Identify and explain data patterns and trends to support decision-making.

• Communicate requirements effectively to the development team and validate developed solutions.

• Organize and contribute to user acceptance testing.

• Provide architectural and design input, maintaining up-to-date architecture documentation.

• Participate in Agile ceremonies including backlog prioritization, sprint planning, and retrospectives.

• Conduct post-implementation tests and resolve operational issues.

• Support the Security and Privacy by Design Assurance (SPDA) process.

• Assist in incident troubleshooting and draft change requests where necessary.

• Present quarterly priorities during PI grooming and collaborate with cross-functional teams to ensure delivery.

• Provide regular progress updates during team standups.

• Minimum of 8 years' experience as an IT Business Analyst or in a similar role.

• Intermediate to advanced SQL skills (strong advantage).

• Proficient in Microsoft Excel and data manipulation tools.

• Strong analytical and problem-solving skills with experience in data analysis and interpretation.

• Excellent communication, facilitation, and interpersonal skills.

• Strong attention to detail and commitment to quality.

• Ability to work independently and collaboratively in a fast-paced environment.

• Experience with Agile development methodologies is preferred.

• Self-starter with strong ownership mentality.

• BCom in Information Systems

• BSc in Computer Science

• Or a relevant tertiary qualification in a related field

Join to apply for the Business Analyst role at iqbusiness

Join to apply for the Business Analyst role at iqbusiness

Get AI-powered advice on this job and more exclusive features.

Are you a dynamic Business Analyst with a passion for software delivery and cross-functional collaboration? Join our Software Solutions team and help shape the future of market research tools through innovative planning, design, and documentation.

About The Role

As a Business Analyst, you’ll play a key role in guiding workstream planning and delivering high-quality documentation for our market research software platforms. You’ll collaborate across departments, translate technical and user requirements, and support platform adoption through clear communication and Agile-aligned practices.

Key Responsibilities

• Elicit, analyse, and validate stakeholder requirements
• Create Business Requirements Specifications, UI mockups, User Stories, Data Flows, and UML diagrams
• Support client training and internal knowledge sharing
• Drive process improvements and workflow efficiencies
• Maintain documentation repositories and apply POPIA guidelines
• Collaborate on quality assurance and define success criteria
• Provide input on team priorities and capacity planning
  
  

• A recognised 3-year IT or related degree
• Ideally a Business Analyst diploma/qualification
• Minimum 2 years’ experience as a Business Analyst
• Proven track record in software-related project delivery
• Proficiency in MS Teams, Outlook, SharePoint, Excel, PowerPoint, Word
• Exposure to Agile environments is a plus
  
  

• Strong analytical and documentation skills
• Ability to explain complex concepts to non-technical users
• Effective multitasking and stakeholder management
• Business writing, critical thinking, and decision-making
• Knowledge of BABOK and SDLC
• Excellent time management and service delivery focus
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Business Consulting and Services

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

About Us

Jean Edwards Consulting is a specialist technology consultancy serving the global reinsurance and insurance markets. We help clints modernise their operations through AI-driven solutions, contract automation tools, and expert-led project delivery. With a global team spread across five offices, we help clients transform their operations and drive long-term efficiency. We are expanding and seeking experienced Business Analysts with a background in insurance or reinsurance to join our growing team.

Our headquarters are in Brighton, UK with additional offices in Switzerland, the US, Latvia, Nigeria, and South Africa. We work with a diverse portfolio of international clients across the financial services sector, with a strong focus on insurance, reinsurance, and the Lloyd’s market.

We welcome applications for both permanent and contractor roles, with salary and benefits packages determined by location, contract type, and level of experience.

The Role In this role, you will collaborate with stakeholders—including clients, project managers, QA, and IT development teams—to gather, document, and articulate requirements in Agile user stories. You will also support user acceptance testing to ensure that deliverables meet business needs and help us continue to deliver outstanding results.

Key Responsibilities

· Work closely with stakeholders to understand user needs and local team priorities.

· Lead delivery across multiple projects, including process reviews, software implementations, data migrations, and reconciliations.

· Define and manage prioritised product backlogs, create detailed user stories, and oversee the delivery of new features, enhancements, and bug fixes.

· Contribute to GUI design to ensure an intuitive and user-friendly experience.

· Produce and maintain high-quality functional documentation, wireframes, and acceptance criteria.

· Conduct or coordinate user acceptance testing to validate new features.

· Support the definition and evolution of long-term product vision and strategy.

· Degree in IT, Finance, Business, or a related field.

· Strong communication skills with the ability to translate stakeholder needs into workable requirements.

· Proven experience analysing and documenting user requirements and producing functional documentation.

· Excellent organisational and time-management skills.

· Innovative and strategic thinker with strong problem-solving abilities.

· Professional and confident presence, able to work independently at client sites.

· Willingness and ability to travel when required.

Nice to have

· Experience in the insurance, reinsurance, or London Market sectors.

· Familiarity with user-centred design principles.

· Hands-on experience working in Agile environments, including backlog management.

· Proactive approach with the ability to quickly build strong relationships.

· Experience with front-end/UI testing.

· Ability to engage in technical discussions with IT teams and senior stakeholders.

· Experience working with complex data, particularly in data migrations and reconciliations.

To apply send cover letter and CV to

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are assisting our client in seeking an experienced IT Business Analyst to join their Technology and Innovation Team, focusing on the Finance business stakeholders. This role involves analysing business needs, gathering requirements, and identifying technology-driven solutions that enhance financial and operational processes.

What you'll do :

• Work closely with business stakeholders within Finance to understand and document business processes, objectives, and requirements.
• Analyse business challenges and identify opportunities for technology improvements.
• Translate business requirements into functional specifications for IT development teams.
• Facilitate workshops, stakeholder interviews, and requirement-gathering sessions.
• Collaborate with IT teams to design and validate solutions, ensuring they meet business needs.
• Assist in the preparation of business cases and cost-benefit analyses to support decision-making.
• Develop user stories, process flows, and other documentation to support project execution.
• Support testing activities, including user acceptance testing (UAT), to validate solutions.
• Provide training and support to end users on new systems and processes.
• Ensure compliance with IT governance, financial regulations, and best practices.
• Manage relationships with vendors and third-party technology providers to ensure seamless integration with existing systems.
• Engage with internal and external stakeholders to gather insights and align IT solutions with financial and regulatory requirements.
• 5+ years of experience in a business analysis role within finance or related domains.
• Experience with enterprise financial systems.
• Experience in private equity, asset management, or financial services.
• Familiarity with tools such as Jira, Confluence, Visio, or equivalent
• Bachelorâ€s degree or diploma in Business, IT, Computer Science, Finance, or a related field.
• Certifications such as CBAP, CCBA, or PMI-PBA are advantageous.