77 Stakeholder Communication jobs in South Africa

We are seeking an experienced and strategic Senior Internal Communications Manager to lead the development and execution of a comprehensive internal communications and engagement plan. This role will drive alignment with the organisation's Employee Value Proposition (EVP) and Customer Value Proposition (CVP), fostering employee connection, clarity, and commitment to business goals. The successful candidate will oversee internal messaging, executive communications, staff engagement events, and support key business functions such as HR and Marketing with impactful internal communication strategies.

Key Responsibilities:

• Strategic Communication Planning:
  Develop and implement a cohesive internal communication strategy that supports the organisation's broader business objectives, EVP, and CVP.

• Executive and Leadership Communications:
  Craft and manage internal communications on behalf of senior leaders, ensuring messaging is clear, timely, and consistent with organisational tone and values.

• Content Development:
  Write and deliver compelling content for internal announcements, business updates, leadership messages, deal wins, and staff newsletters across various formats and platforms.

• Internal Events and Engagement Campaigns:
  Plan, lead, and execute internal events such as leadership conferences, townhalls, and employee recognition functions. Design staff activations to build morale and increase engagement.

• Channel and Platform Management:
  Assess and optimise internal communication channels (e.g. intranet, email, chat platforms, digital screens), ensuring they are relevant, streamlined, and effectively used.

• Measurement and Reporting:
  Track and report on the effectiveness of internal communication campaigns and initiatives, including audience reach, engagement metrics, and overall impact.

• Cross-functional Collaboration:
  Partner with HR, Marketing, and other departments to support internal messaging around culture, strategy, change initiatives, and campaigns.

Minimum Qualifications:

• Matric / Grade 12 / National Senior Certificate

• Bachelor's degree or equivalent in Communications, Public Relations, Media, Journalism, Marketing, English, or a related field

Preferred Qualifications:

• Honours degree or Postgraduate Diploma in Communications or related disciplines

Experience Requirements:

• At least 10 years' experience in internal communications within a corporate environment

• Proven ability to develop and deliver communication strategies aligned with business goals

• Experience working with or supporting executive leadership

• Background in financial services, particularly corporate or investment banking, is advantageous

Key Skills and Competencies:

• Outstanding writing and editing skills for diverse formats and internal audiences

• Strong business acumen with the ability to understand and communicate complex topics clearly

• Skilled in conceptualising and managing events, campaigns, a

Our client is seeking a dynamic Internal Communications and Engagement Officer to join their growing international team. The role’s main purpose is to ensure we bring our people along with us on our journey building better together; effective communication is key to our engagement needs. The successful candidate will need to remember it's not all about telling people what's going on; we need to listen to our people too, learn what is important to them, and ensure we respond to this need.

In order to be considered for this role you must have the following:

• BASED IN MUMBAI, INDIA
• Matric or grade 12 (with ‘C’ grade or higher in first language English)
• Bachelor's degree in Communication or related (English)
• 2-3 years experience in an Internal Communications and Engagement role
• Experience in graphic design and digital artworks

Key responsibilities will include:

• Delivering the objective of the internal communication and engagement function
• Creating and distributing daily business communication updates
• Gathering feedback and questions from our staff
• Distilling complex information into easy to understand communications
• Coordinating staff engagement events
• Coordinating and hosting leadership workshops
• Delivering communication strategies for learning
• Fostering engagement and dialogue in the company
• Group emails, newsletters, video and voice messages
• Microsites
• Engaging with groups, stakeholders, and leaders in different geographies to capture new information of value to our staff
• Creating and following a monthly communications plan

Position is responsible for planning and implementing external communication activities that positively position, promote, strengthen, and protect the reputation of the company, its brands as well as Sub Saharan Africa subsidiaries. The incumbent will also be responsible for developing plans and executing projects and initiatives that support the broader Company corporate communications and marketing strategies. Additionally, this role will be responsible for media and public relations in South Africa and Sub-Saharan Africa

Possible Tasks within this Role

• Develop & manage corporate communication and media relations strategies.
• Identify challenges and emerging issues faced by the automotive sector, work with the leadership team to recognize internal and external communications opportunities and solutions and develop appropriate strategies to mitigate any future reputational risks.
• Manage corporate social media strategy leveraging media relations content and insights generated from social listening.
• Identify and implement partnerships & sponsorships opportunities with key entities, media and influencers to reach the business goals and corporate positioning in South Africa and Sub-Saharan Africa.
• Managing incidents and issues as they arise in the interest of protecting and building company's reputation.
• Manage crisis communication plans by developing and implementing response to issues to protect the reputation of the company.
• Developing executive-level content and thought leadership from concept to writing.
• Developing and managing appropriate media strategies, tactical plans and content in relation to corporate announcements and events.
• Researching and writing effective corporate media releases.
• Arranging / supporting / facilitating media training for senior management & board of management.
• Provide strategic key media relations services to the organisation in support of building a cohesive and bold Pan-African reputation, narrative and story.

Qualification requirements

Bachelor’s degree in communications, Journalism or related field

Experience needed

• 8-10 years of work experience in communication with extensive experience in corporate communications and media relations
• Proven Leadership experience
• Proven record of developing and executing effective corporate communication and media relations strategies
• Knowledge of the Communication and Media Channels with strong networking abilities
• Experience in interacting with stakeholders in government, the private sector, and media
• Experience in interacting with Executives at a strategic level
• Excellent writing, verbal and interpersonal skills
• Strong media relations and crisis communication experience
• Strategic thinking and planning skills
• Project Management
• Negotiation skills and budget management

Should you meet the minimum requirements, please forward your updated CV and supporting documents to (emailprotected)

Communication Manager • Johannesburg, ZA

POSITION PURPOSE

The Public Relations Manager provides the Regional Marketing Manager with any support required in terms of communication with suppliers, tenants, clients and public.

1. Assumes responsibility for the following tasks regarding marketing
2. Develop and execute innovative PR strategies aligned with shopping Centre’s objectives
3. Assist with Tenant Liaison, customer Liaison and Public Relations.
4. Write and distribute high-impact press releases, speeches, articles, and executive communications.
5. Monitoring local publications, social media, Tenant advertising and community opportunities
6. Drafting the monthly and ad hoc marketing reports and tenant communications.
7. Cultivate and maintain strong relationships with key media outlets, journalists, and influencers.
8. Schedule and organise tenant meetings and marketing meetings.
9. General support to the Regional Marketing Manager
10. General support to Centre Management as required (adhoc reception duties when short staffed)
11. Proactively identify opportunities for positive media exposure and thought leadership.
12. Manage all media inquiries, interviews, press conferences, and public appearances.
13. Lead crisis communication strategies and protect the brand's reputation during critical moments.
14. Collaborate closely with marketing, digital, and leadership teams to ensure brand consistency across all communication channels.
15. Produce engaging content for newsletters, blogs, social media, and internal communications.
16. Monitor and analyze media coverage, providing actionable insights and regular performance reports.
17. Organize and support high-profile events, promotional initiatives, and industry functions.
18. Oversee and update website content; ensure SEO and branding consistency
19. Manage and grow social media accounts aligned with business goals
20. Monitor online reputation and ensure accurate listings across platforms
21. Ensure brand consistency across all group companies and communications
22. Support brand guideline updates and cross-brand alignment
23. Tenant Communication
24. Turnover collection
25. Site inspection
26. Social media content
27. Create marketing and social media campaigns and strategies, including budget planning, content ideation and implementation schedules.
28. Create integrated and cost-effective social media strategies.

1. Typing is accurate, neat, and promptly completed.
2. Telephone calls and visitors are courteously received. Client and management inquiries are attended. Good Business relations exist with Clients. A professional image is projected and maintained.
3. Documents and reports are accurately produced and up-to-date. Files are well-maintained.
4. Good communication and coordination exist with area personnel and with management. Assistance is provided as needed. Management is appropriately informed.
5. Assistance to all Marketing requirements for the Shopping Centre’s and the Regional Marketing Manager.

Matric.
A marketing or PR diploma or certificate preferred.
Secretarial certificate

Understanding of marketing, advertising, public relations, media.
Understanding of sales and promotion techniques .
Knowledge of word processing and spreadsheet applications.

Minimum two years experience in a marketing environment,

Proficient communication and typing skills.
Able to perform dictation and transcription tasks.
Good interpersonal and public relations skills.
Analytical, creative, and problem-solving abilities.
Able to use graphic art tools and supplies.

Overview

Company Description: Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Grow and contribute to SBSA/BUs reputation, brand and image, through Public Relations strategies and plans by building media/PR relationships and leveraging PR/media knowledge and experience. To drive positive and proactive media/ brand and reputation outcomes for the bank / BU, through strategic relationship management, campaign planning and implementation, external communication plans, content development, in order to enhance the reputation of the bank and realise commercial benefits.

Type of Qualification: First Degree

Field of Study: Communication, Public Relations

PR & External Communications

• 7-10 years' experience and exposure in the financial services industry.
• Experience in dealing with diverse media outlets and demonstrate experience in interacting with media.

• Excellent written and verbal communication skills.
• Proficiency in using PR and media monitoring tools.
• An established network of media contacts is an advantage.
• Good team player and collaborator.
• Demonstrable problem-solving skills.

Behavioural Competencies:

• Checking Things
• Embracing Change
• Examining Information
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Pursuing Goals
• Showing Composure
• Taking Action
• Team Working
• Upholding Standards

• Technical Competencies:
• Brand Reputation Management
• Crisis Communication
• Environmental Scanning
• Financial Acumen
• Leadership to Stakeholder Engagement
• Managing Corporate Identity
• Media and Public Relations
• Target Audience Engagement
• Writing and Editing

Business Segment: Insurance & Asset Management

Location: ZA, GP, Johannesburg, 30 Baker Street

Grow and contribute to SBSA/BUs reputation, brand and image, through Public Relations strategies and plans by building media/PR relationships and leveraging PR/media knowledge and experience. To drive positive and proactive media/ brand and reputation outcomes for the bank / BU, through strategic relationship management, campaign planning and implementation, external communication plans, content development, in order to enhance the reputation of the bank and realise commercial benefits.

Qualifications

Type of Qualification: First Degree
Field of Study: Communication, Public Relations

Experience Required
PR & External Communications

• 7-10 years' experienceand exposure inthe financial services industry.
• Experience in dealing with diverse media outlets and demonstrate experience in interacting with media.

Knowledge, Skills and Abilities

• Excellent written and verbal communication skills.
• Proficiency in using PR and media monitoring tools.
• An established network of media contacts is an advantage.