189 Stakeholder Communication jobs in South Africa

Job Description

To formulate and translate business internal communications strategic plans into segment objectives to enable internal communications best practice.

Hello, Future Internal Communications Lead

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

What You'll Be Responsible For:

Customer & Service Excellence

• Resolve customer complaints by taking ownership and driving resolution.
• Analyse feedback to improve service delivery and customer experience.
• Ensure timely, accurate, and high-quality delivery of communications.
• Propose innovative ideas to enhance internal service and engagement.

Relationship Building & Collaboration

• Build strong relationships to manage expectations and foster collaboration.
• Engage cross-functionally to support and enable business objectives.
• Represent the business in relevant forums and external networks.

Strategic Communications & Advisory

• Provide internal communications advisory services to business segments.
• Draft compelling content to increase visibility across Group platforms (Sync, XTV, myFNB).
• Co-create content for segment-specific internal communications conferences.
• Align communications tactics with the FNB Group Internal Communications Strategy.

Operational Excellence & Reporting

• Deliver against operational and cost targets, managing budgets effectively.
• Provide regular reports on service delivery and customer engagement.
• Analyse trends and data to support business decisions and identify improvement opportunities.

Governance & Compliance

• Ensure compliance with statutory, legislative, and governance requirements.
• Maintain expert knowledge of industry best practices and internal policies.
• Implement governance and compliance procedures within your area of responsibility.

Strategic Planning & Execution

• Support the Business in developing annual internal communications plans
• Engage executives and management teams to prepare and execute communications tactics.
• Assist in developing content for the annual Retail and Commercial conference.

Leadership & Development

• Contribute to a culture of learning and knowledge sharing.
• Build collaborative relationships to drive productivity and innovation.
• Assess personal performance and identify development needs.
• Prepare and monitor a personal development plan with management.

You will be an ideal candidate if you have:

• Bachelor of Arts in Business Communications.
• Background in Real Estate Management (advantageous).
• Proven experience in internal public relations and copywriting.
• Strong stakeholder engagement, especially with senior executives.
• Ability to conceptualize and execute strategic business unit presentations.
• Experience in crisis communication and tactical execution.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are:

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Are you interested to take the step? We look forward to engaging with you further. Apply now

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

24/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Eduvos is looking to employ a Internal Communications Specialist on a permanent basis at any of our National campuses.

Type of role:

Permanent

Purpose of the role:

The Internal Communications Specialist is responsible for developing and executing strategic communication plans that enhance employee engagement, foster a positive organizational culture, and ensure consistent, clear, and effective internal messaging. This role involves creating content, managing internal communication channels, and collaborating with various departments to support company initiatives and objectives.

• Education: Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• At least 3-4 years of experience in internal communications, corporate communications, or a similar role.
  
  Experience in content creation and managing communication channels.

• Develop and implement internal communication strategies that align with the company's goals and values.
• Monitor and assess the effectiveness of communication strategies and make necessary adjustments
• Create, edit, and distribute engaging content for various internal communication platforms, including newsletters, intranet, emails, videos, and presentations.
• Ensure all content is consistent with the company's voice and brand guidelines.
• Manage and optimize internal communication channels to ensure timely and effective information dissemination
• Explore and implement new communication tools and technologies to enhance internal communications.

• Excellent written and verbal communication skills.
• Strong organizational and project management abilities.
• Proficiency with communication tools and technologies (e.g., intranet platforms, email marketing software, content management systems).
• Ability to work collaboratively across departments and with senior management.
• Creative thinking and problem-solving skills.
• Attention to detail and ability to meet deadlines
• Strategic Thinking: Ability to develop and execute communication strategies that align with organizational goals.
• Adaptability: Flexibility to adjust communication strategies and tactics in response to feedback and changing organizational needs.
• Interpersonal Skills: Ability to build strong relationships with colleagues at all levels of the organization.
• Creativity: Innovative approach to content creation and employee engagement initiatives.
  
  Analytical Skills: Ability to assess the effectiveness of communication efforts and identify areas for improvement

The Focus Group Sandton, South Africa 28 August 2025 Mid Contract Cost to Company 5 years - 7 years Skills Strategic Thinking Communication Strategy Solving Problems Microsoft Office Insights Special Projects Transformation Campaign Management Implementation Execution Industries Banking Financial Services Job Description

Our client is seeking a dynamic and strategic Internal Communications Specialist to lead and execute impactful communication initiatives that enhance employee engagement, support culture transformation, and align with business priorities.

Key Responsibilities:

Develop and implement internal communications strategies aligned with organisational goals.

Create strategic narratives, campaign plans, and communication calendars.

Collaborate with internal stakeholders to ensure consistent messaging across all channels.

Design and monitor best practices and guardrails for internal communications.

Support leadership and employee engagement programmes.

Drive transformation and culture change communications.

Analyse communication effectiveness and implement improvements.

Enhance employee experience through targeted communication efforts.

Develop content for internal platforms including SharePoint, MS Teams, and PowerApps.

Ensure brand consistency in all internal communications.

Create message maps, storyboards, scripts, and templates for campaigns.

Monitor and manage the internal communications calendar.

Identify and eliminate non-relevant communications to reduce clutter.

Partner with business units to measure communication success and improve reach.

Required Skills & Experience:

Proven experience in internal communications, employee engagement, or corporate communications.

Strong strategic thinking and problem-solving abilities.

Exceptional written and verbal communication skills.

Experience with Microsoft Office 365 suite (PowerPoint, SharePoint, Teams, PowerApps).

Understanding of brand and corporate identity application.

Ability to analyse data and insights to inform communication strategies.

Experience in developing communication playbooks, templates, and governance frameworks.

Knowledge of employee experience and EVP (Employee Value Proposition) strategies.

Ability to manage multiple projects and stakeholders effectively.

Overview
About PepsiCo
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the centre of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit

Responsibilities
What we're looking for:

• Design and deliver a fully integrated external communication plans and strategies for SA in its full scope by championing and executing an Annual Operating Plan (AOP) including, external, executive communication as well as Corporate & Social Impact.
• Actively managing relations with stakeholders (media, influencers, agencies, event owners, public figures) to ensure right corporate positioning of PepsiCo within the community and external stakeholders
• Build new communication platforms/ tactics and develop new opportunities for reach and engagement
• Monitoring the industry and external climate to advise on public relations strategy and positioning.

Corporate Communications:

• Lead the strategic planning of corporate communication strategy
• Taking ownership of storytelling with new and creative ideas for PepsiCo's corporate and Social impact initiatives through speeches, press releases, feature articles, social media posts, etc.
• Monitoring the industry and external climate to advise on public relations strategy and positioning.
• Actively manage relations with media to ensure right corporate positioning of PepsiCo within the community and external stakeholders
• Developing contacts with key public figures and influencers.
• Leading all on ground company owned events by liaising with the relevant agencies
• Build new communication platforms and develop new opportunities for reach and engagement
• Identify speaking opportunities to top management team. Create speeches, communication and briefing material for management team.
• Liaise and coordinate the work with EMEA COE and global team
• Closely monitoring and management of crisis communications (offline and online) while proactively developing communication plans to mitigate recurrent issues on media channels. Handling executive team alignment on urgent / negative news in the media, as well as relevant teams.
• Leading on direct media inquiries
• Handling legal contracts with third parties and external partners
• Onboarding new agencies to upgrade our communication strategy

Managing the PR agency

• Managing daily interaction with our PR agency/main focal point
• Briefing agencies on all PepsiCo's initiatives/campaigns/events
• Work closely with agency to develop annual communications plans and ongoing activities
• Managing daily/weekly/monthly reporting from agency
• Identifying and filtering speaking opportunities & interviews
• Working closely with the agency on developing all the PR statements, briefing documents, media plans, special reporting, etc.
• Leading PR agency pitches and briefs

Managing and handling corporate strategic sponsorships:

• Identifying strategic sponsorships that serve our corporate communication agenda
• Negotiating and ceiling budget and benefits
• Handling the contract and sponsorships details
• Leading on ground execution and relevant activations

Budgeting & Financial Reporting:

• Budget for Communications annual expenditure (PR, events, sponsorships)

Brand Communications Strategy & Execution

• Develop, lead, and execute strategic brand communications plans that are:

• Anchored in brand purpose and business objectives.

• Focused on strengthening brand positioning in alignment with consumer insights.
• Designed to craft relatable and relevant brand and corporate stories that resonate with consumers, key opinion leaders (KOLs), media, and other stakeholders.
• Built to protect and enhance brand and corporate reputation, ensuring alignment with corporate values and narrative.
• Translate global brand messaging into locally relevant narratives and activations, rooted in cultural insight and market dynamics.
• Capitalize on cultural moments and real-time opportunities that enhance brand relevance.

• Aligned with global and regional brand guidelines, while tailored to local market context.

• Contribute to brand AOPs (Annual Operating Plans) to ensure communication efforts reinforce the brand's relevance and cultural fit within the Mexican market.

Reputation Management & Issues Preparedness

• Monitor the external environment—including socio-political trends, cultural conversations, and media sentiment—to:

• Identify opportunities for cultural relevance and real-time engagement that support brand storytelling.

• Prevent and manage potential crisis scenarios through proactive risk assessment and reputation management.

• Address sensitive issues early, mitigating risks through coordinated communication strategies and stakeholder alignment.

• Safeguard the long-term equity and trust of the brand by ensuring all communication is transparent, authentic, and consistent.

Corporate Affairs Integration

• Align brand communications efforts with corporate communications, sustainability, and ESG strategies.
• Identify opportunities for corporate-brand storytelling that reflects PepsiCo's values and contributions to society.

Stakeholder & Media Relations

• Build and maintain strong relationships with:

• Media outlets, editors, and journalists to secure impactful earned coverage.

• Influencers, creators, and KOLs to amplify brand storytelling and reach diverse audiences authentically.
• Industry associations, NGOs, and community leaders, where relevant, to deepen brand credibility and advocacy.
• Ensure accurate, timely, and positive coverage that aligns with strategic brand priorities.

• Ensure at least 70% positive/ neutral tonality of coverage annually

• Serve as a strategic advisor to internal stakeholders:

• Collaborate cross-functionally with brand marketing, corporate affairs, legal, commercial, and insights teams.

• Keep the organization informed of communication plans and serve as a proactive advisor on potential opportunities or risks.
• Embed a communications lens into broader business initiatives to elevate the brand's presence and impact.

Team & Agency Leadership

• Lead and coordinate the Brand Communications team in SA, ensuring:

• Effective management of PR agencies and communication partners for timely, high-quality execution.

• All messaging is aligned with global brand narratives and PepsiCo's corporate messaging.
• Achievement of communications KPIs such as earned media reach, sentiment, brand engagement, and share of voice.

• Efficient budget allocation and ROI tracking of communication activities.

• Foster a culture of creativity, agility, and accountability within the communications function.

Measurement & Continuous Improvement

• Track and analyze communications performance, providing regular updates to brand and business leadership.

• Apply learnings to continuously optimize future strategies and storytelling approaches.

• Benchmark against industry best practices to ensure communication efforts are innovative and competitive.
• Define and track KPIs (e.g., media reach, sentiment, SOV, brand affinity, issue responsiveness).
• Evaluate campaign and media impact; share insights and recommendations with internal stakeholders.

Governance, Compliance & Brand Safety

• Ensure all communications comply with local regulations, brand guidelines, and internal governance policies.

• Work with Legal and Public Policy to mitigate risk in messaging and partnerships.

• Maintain crisis communication protocols and spokesperson training processes.

Qualifications
What will qualify you for the role
:

• Bachelor's degree in mass communication or marketing
• Backgrounds preferred are marketing, public relations and communications. At least 8 years of experience.
• Strong communication, event management and public relations track-record
• Strategic thinking
• Strong communicator and storyteller/maker.
• Excellent knowledge of media landscape and various media channels and platforms.
• Ability to interact with variety of stakeholders
• Teamwork spirit
• Time management and ability to prioritize
• English, both spoken and written
• Strong experience in crisis prevention and management
• Communication strategist, with consumer brands, marketing, brands with purpose and corporate experience
• Great networking and corporate relations building and management
• Required experience in developing and leading impactful PR and communications campaigns, in core entertainment, lifestyle, sports, gaming, celebrity, sustainability, technology, corporate communications, among other.
• Bachelor's degree in communications or related field.
• Excellent coordination, collaboration, leadership, communication and decision-making skills; ability to balance business priorities, communication strategy and execution facing segmented audiences
• Outstanding public relations skills, including the experience and confidence to drive coverage and pop-culture relevance
• Knowledge of SA's digital media and social media spheres, with the capacity to identify opinion leaders, influencers, and relevant messaging
• Creative skills to develop original, innovative and impactful ideas, concepts and communication strategies
• Proven track record in developing and executing earned media campaigns, handling sensitive issues, and building brand reputation.
• Demonstrated ability to lead cross-functional teams and agencies in a fast-paced environment.

"PepsiCo is an Equal Opportunity Employer in line with the Employment Equity Act"

Our client is seeking a dynamic Internal Communications and Engagement Officer to join their growing international team. The role’s main purpose is to ensure we bring our people along with us on our journey building better together; effective communication is key to our engagement needs. The successful candidate will need to remember it's not all about telling people what's going on; we need to listen to our people too, learn what is important to them, and ensure we respond to this need.

In order to be considered for this role you must have the following:

• BASED IN MUMBAI, INDIA
• Matric or grade 12 (with ‘C’ grade or higher in first language English)
• Bachelor's degree in Communication or related (English)
• 2-3 years experience in an Internal Communications and Engagement role
• Experience in graphic design and digital artworks

Key responsibilities will include:

• Delivering the objective of the internal communication and engagement function
• Creating and distributing daily business communication updates
• Gathering feedback and questions from our staff
• Distilling complex information into easy to understand communications
• Coordinating staff engagement events
• Coordinating and hosting leadership workshops
• Delivering communication strategies for learning
• Fostering engagement and dialogue in the company
• Group emails, newsletters, video and voice messages
• Microsites
• Engaging with groups, stakeholders, and leaders in different geographies to capture new information of value to our staff
• Creating and following a monthly communications plan

Position is responsible for planning and implementing external communication activities that positively position, promote, strengthen, and protect the reputation of the company, its brands as well as Sub Saharan Africa subsidiaries. The incumbent will also be responsible for developing plans and executing projects and initiatives that support the broader Company corporate communications and marketing strategies. Additionally, this role will be responsible for media and public relations in South Africa and Sub-Saharan Africa

Possible Tasks within this Role

• Develop & manage corporate communication and media relations strategies.
• Identify challenges and emerging issues faced by the automotive sector, work with the leadership team to recognize internal and external communications opportunities and solutions and develop appropriate strategies to mitigate any future reputational risks.
• Manage corporate social media strategy leveraging media relations content and insights generated from social listening.
• Identify and implement partnerships & sponsorships opportunities with key entities, media and influencers to reach the business goals and corporate positioning in South Africa and Sub-Saharan Africa.
• Managing incidents and issues as they arise in the interest of protecting and building company's reputation.
• Manage crisis communication plans by developing and implementing response to issues to protect the reputation of the company.
• Developing executive-level content and thought leadership from concept to writing.
• Developing and managing appropriate media strategies, tactical plans and content in relation to corporate announcements and events.
• Researching and writing effective corporate media releases.
• Arranging / supporting / facilitating media training for senior management & board of management.
• Provide strategic key media relations services to the organisation in support of building a cohesive and bold Pan-African reputation, narrative and story.

Qualification requirements

Bachelor’s degree in communications, Journalism or related field

Experience needed

• 8-10 years of work experience in communication with extensive experience in corporate communications and media relations
• Proven Leadership experience
• Proven record of developing and executing effective corporate communication and media relations strategies
• Knowledge of the Communication and Media Channels with strong networking abilities
• Experience in interacting with stakeholders in government, the private sector, and media
• Experience in interacting with Executives at a strategic level
• Excellent writing, verbal and interpersonal skills
• Strong media relations and crisis communication experience
• Strategic thinking and planning skills
• Project Management
• Negotiation skills and budget management

Should you meet the minimum requirements, please forward your updated CV and supporting documents to (emailprotected)

Communication Manager • Johannesburg, ZA

We are seeking a highly skilled and experienced professional to lead external communication activities that strengthen, promote, and protect the reputation of the organisation, its brands, and subsidiaries across Sub-Saharan Africa. This role will be pivotal in developing and implementing communication strategies, managing media relations, and driving initiatives that align with broader corporate communications and marketing objectives.

Key Responsibilities

• Develop and manage corporate communication and media relations strategies.

• Anticipate challenges and emerging issues within the automotive sector and provide strategic solutions to mitigate reputational risks.

• Lead corporate social media strategies informed by media content and social listening insights.

• Identify and execute partnership and sponsorship opportunities with key entities, media, and influencers.

• Manage incidents and crisis communication to safeguard and enhance the organisation’s reputation.

• Create executive-level content and thought leadership, from concept to delivery.

• Develop tactical media plans, announcements, and event communications.

• Draft compelling press releases and corporate communications materials.

• Support and facilitate media training for senior leadership.

• Build and maintain strong relationships with key media across South Africa and Sub-Saharan Africa.

Qualifications & Experience

• Bachelor’s degree in Communications, Journalism, or related field.

• 8–10 years’ professional experience in communications, with a focus on corporate communications and media relations.

• Demonstrated leadership experience and proven track record in developing and executing effective strategies.

• Strong understanding of communication and media channels, with excellent networking skills.

• Extensive experience engaging stakeholders across government, private sector, and media.

• Experience working with senior executives at a strategic level.

Skills & Competencies

• Exceptional writing, verbal, and interpersonal communication skills.

• Strong expertise in media relations and crisis communication.

• Strategic thinking with robust planning and project management skills.

• Skilled in negotiation and budget management.

Principal Accountabilities
To support Corporate Communications Manager in the development, implementation and evaluation of corporate communications strategies and programmes relevant to BOC.

Drive effective internal communications by crafting and delivering compelling messages to employees, ensuring they are consistently well-informed about company news, policies, and initiatives.

Develop and curate content across diverse communication channels, including websites, social media, media articles, press releases, marketing collateral, and executive presentations.

Specific Responsibilities
Prepare internal communications, including memos, newsletters and presentations.

Providing strategic counsel and adept crisis communication support, ensuring clear and compelling messaging.

Collaborating with different departments to gather information and ensure accurate and timely communication.

Manage the company's social media presence, including content creation, posting and engagement.

Monitor and analyze media coverage, providing regular insights and recommendations for improvement.

Provide advice on building and protecting BOC's brand name and image.

Plan, organize and support corporate communication events, CSR activities and public appearances.

Provide input to annual budget, follow monthly the adherence to the planned budget.

Performs any other related duties and responsibilities consistent with the job title/position.

Closing date: 18 September 2025
Profil de candidat recherché :
Desirable Traits
Possess analytical and critical ability

Ability to work and communicate with staff of all levels

Team player

Possess leadership quality

Ability to prepare and present reports (written and verbal)

Ability to work calmly under pressure

Ability to work on tight deadlines

Strong communications skills (oral and interpersonal)

Strong understanding of digital and social media platforms

Meticulous attention to detail

Background Requirements
Other Technical/ Professional Skills/Qualifications
Bachelor's degree or National Diploma in Communications, Public Relations Marketing or Journalism

Crisis communication and management expertise

Excellent writing and editing skills

Communication skills

Basic graphic design and video editing skills

Events management skills

Computer literacy skills

Experience in the railway environment is advantageous

Language Ability
Fluent in English

Years Of Experience
At least 3 years relevant experience

Compétences :
Computer Skills