608 Operations Manager jobs in South Africa

Hire Resolve is seeking an experienced Operations Manager specializing in electrical, construction, and engineering sectors for our clients based Nationally, however the candidate can reside in Cape Town, Bloemfontein or George. As an Operations Manager, you will be instrumental in overseeing projects and ensuring that operations align with business goals.

Your responsibilities will include managing resources, coordinating project plans, and ensuring that all work meets the quality standards and complies with regulations. This role demands strong leadership, strategic thinking, and the ability to foster collaboration among diverse teams.

Requirements :

• Must have a degree in Electrical engineering, coupled with experience in managing tender pricing, managing contracts (JBCC, NEC, etc),
• Minimum 10 years of experience in an operations management role within electrical, construction, or engineering sectors. specifically in the tender and projects environment.
• Proven experience managing multiple projects simultaneously.
• You will have a sound understanding of managing tender pricing, managing contracts, providing leadership in project / operational planning, SANS10142 and material control.
• Strong knowledge of project management principles and best practices.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to work effectively under pressure and meet deadlines.
• Knowledge of relevant regulations and compliance requirements.
• Willingness to travel as per project requirements.
• Expert Software skills in MS Projects, Candy CCS is essential.
• Must have Drivers Licence and own car.

Benefits :

• Salary : Market Related with KPI Incentives

Contact Hire Resolve today for your next career-changing move

Job Title: Operations Manager

Location: Cape Town, Western Cape Reports to: CEO & Head of Product Stream: Operations

About Juce Fragrances:

Juce Fragrances is a rapidly growing fragrance and personal care brand based in Cape Town. With a strong presence in major national retailers like Medirite Plus (part of the Shoprite Group), Superbalist, and unique consignment stores, we are on a mission to bring high-quality, beautifully designed products to a wide audience. As we scale our operations, expand our product lines, and deepen our retail partnerships, we are looking for a key individual to build and run our operational engine.

The Opportunity:

This is more than just a job; it's a chance to take on a pivotal leadership role and make a tangible impact on the trajectory of a vibrant brand. We are seeking a highly motivated and experienced Operations Manager to become the central hub of our business. You will be the integrator who translates our strategic vision into flawless day-to-day execution. Working directly with the CEO and Head of Product, you will manage our entire operational landscape, from international supply chains and production to financial administration and system automation. If you are a hands-on, strategic problem-solver who thrives in a dynamic environment, this role is for you.

Key Responsibilities:

Supply Chain & Procurement:

• Manage the end-to-end supply chain, including supplier sourcing, negotiation, and relationship management with partners internationally and locally.
• Oversee all import logistics, coordinating with our freight forwarding partners to ensure timely and cost-effective delivery of goods.
• Manage inventory levels for all raw materials and finished goods using our Material Requirements Planning System (MRP) system, setting and monitoring par levels to prevent stockouts.
• Place and track purchase orders for packaging, oils, ethanol, and all other consumables.

Production & Quality Management:

• Oversee the operation of our semi-automated fragrance production line.
• Create and manage manufacturing orders in Material Requirements Planning System (MRP) to align with sales forecasts and inventory requirements.
• Lead the ongoing implementation and maintenance of our ISO 9001 quality management system, ensuring full compliance as required by our retail partners.

Financial & Administrative Operations:

• Assist in managing operational budgets, scheduling supplier payments, and monitoring cash flow.
• Generate invoices and statements for our retail partners and consignment accounts.
• Manage accounts receivable, including proactively following up on outstanding payments.
• Liaise with our external accounting firm, ensuring they have all necessary invoices, reports, and paperwork for monthly processing.

Sales Operations & Systems:

• Process orders from key retailers and manage stock at our consignment partners.
• Onboard new retailers and distributors, ensuring seamless integration into our systems.
• Drive the continued automation of our processes by ensuring compliance and proper use of our integrated Material Requirements Planning System (MRP) and Asana systems.
• Track progress against company goals in Asana, providing clear, concise weekly reports to the CEO.

Required Experience & Qualifications:

• A tertiary qualification (Diploma or Degree) in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.
• A minimum of 3-5 years of experience in an operations, supply chain, or production management role.
• Proven experience with international sourcing and import/export logistics, specifically from Asia, is essential.
• Demonstrable experience working with ERP/MRP systems (direct experience with Material Requirements Planning System (MRP) is a significant advantage).
• Strong understanding of quality management systems. Direct experience with implementing or managing an ISO 9001 certified system is highly desirable.
• Proficiency in managing operational finances, including budgeting, invoicing, and chasing debtors.
• High level of proficiency with spreadsheets (Google Sheets / Microsoft Excel) and project management software (e.g., Asana, Trello).

Who You Are:

• A Systems Thinker: You can see the bigger picture and understand how a change in one area impacts the entire operation.
• Meticulously Organised: You have exceptional attention to detail and can juggle multiple complex priorities without letting anything slip through the cracks.
• A Natural Problem-Solver: You are proactive, resourceful, and take ownership of challenges to find effective solutions.
• An Excellent Communicator: You can communicate clearly and professionally with suppliers, retail partners, and internal team members.
• Adaptable and Resilient: You thrive in a fast-paced, growing business environment and are comfortable with a "roll-up-your-sleeves" attitude.
• Commercially Astute: You understand the financial implications of operational decisions.

What We Offer:

• A competitive market-related salary.
• The opportunity to hold a key leadership position and shape the future of a growing South African brand.
• A dynamic, creative, and collaborative work environment.
• Significant autonomy and responsibility in your role.

To Apply:

If you are ready to take on this exciting challenge, please submit your CV and a brief cover letter outlining why you are the ideal candidate for this role.

Additional Information

Work Environment:

This is a full-time, in-office role based at our Cape Town headquarters.

Minimum Qualification Requirement:

A diploma or degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field is required.

Systems & Tools:

We use MRPEasy as our Material Requirements Planning (MRP) system. Experience with this or similar platforms is highly advantageous.

Reporting Line:

This role reports directly to the CEO and works closely with the Head of Product.

Team Structure:

You will initially operate as a team of one within the operations function, while coordinating with suppliers, logistics providers, and our internal departments. As the business scales, this role will play a key part in building and leading the operations team.

Manage and optimize restaurant operations to achieve sales targets, customer satisfaction, and quality standards

Lead and develop a team of restaurant staff, including training, coaching, and performance management

Analyze sales data and customer feedback to identify opportunities for improvement and implement strategies to drive business growth

Ensure compliance with company policies, procedures, and standards, as well as health and safety regulations

Manage inventory, labor, and operational costs to achieve budget targets

Develop and implement effective inventory management systems to minimize waste and optimize stock levels

Collaborate with other departments, such as marketing and supply chain, to drive business results

Conduct regular restaurant visits to monitor operations, provide feedback, and identify areas for improvement

Resolve customer complaints and issues in a timely and professional manner

Identify opportunities for process improvements and implement changes to increase efficiency and productivity

Requirements :

5-10 years of experience in restaurant or retail operations management

Proven track record of driving business growth and improving customer satisfaction

Strong leadership and team management skills

Excellent communication and interpersonal skills

Ability to analyze data and make informed decisions

Strong problem-solving and conflict resolution skills

Ability to work in a fast-paced environment and prioritize multiple tasks

Knowledge of health and safety regulations and labor laws

Relevant qualifications in business management, hospitality, or a related field would be an advantage

Duties :

Daily restaurant operations management

Staff management and development

Sales and customer satisfaction analysis

Inventory management and cost control

Compliance with company policies and procedures

Collaboration with other departments

Customer complaint resolution

Process improvement and implementation

What We Offer :

Competitive salary and benefits package

Opportunity to work with a leading fast food chain

Career development and growth opportunities

Collaborative and dynamic work environment

If you are a motivated and results-driven operations professional looking for a new challenge, we would love to hear from you!

Reporting Line : CEO Main Job Purpose : The Operations Manager ensures the seamless execution of operational processes and service delivery, both internally and externally.

This role encompasses overseeing project implementation, resource management, and the maintenance of service standards.

Reporting directly to the CEO, the Operations Manager plays a critical role in aligning operational strategies with overall objectives and fostering organisational efficiency.

Minimum Desired Qualifications : Bachelor's degree in Business Administration, Operational Management, or a related field ITIL Qualification Project Management Qualification Master's Degree (Preferred) Minimum Desired Experience : Proven 8+ years' experience in operations management within the ICT sector Demonstrated leadership in managing multi-disciplinary teams and complex projects Experience in service delivery, resource optimisation, and vendor relationships Minimum Desired Competencies : Comprehensive knowledge of ICT infrastructure, storage solutions, client solution, and cloud services Strong understanding of Dell, HP, Huawei, VMware, and Veeam operational requirements Exceptional project management and resource allocation skills Knowledge of government tender processes and compliance standards Responsibilities and Accountability : Leadership and Strategic Alignment : Develop and implement operational strategies aligned with overall goals Serve as the primary point of accountability for operational performance Collaborate with the CEO to set and achieve key performance indicators (KPIs) Service Delivery : Oversee project execution, ensuring timely delivery and client satisfaction Maintain high standards of service delivery through robust quality assurance processes Optimise processes to enhance operational efficiency Resource and Team Management : Manage and allocate resources effectively to meet project and client requirements Lead, mentor, and develop operational staff, promoting a high-performance culture Conduct regular performance evaluations aligned with organisational policies Client and Vendor Relationship : Build and maintain strong vendor partnerships to ensure access to cutting-edge technology Act as the escalation point for client issues, ensuring resolution and satisfaction Represent the organisation in operational negotiations and strategic vendor engagements Risk Management : Ensure adherence to industry regulations, government tender requirements, and company policies Identify and mitigate operational and project risks to safeguard organisational integrity Reporting : Prepare monthly and quarterly operational performance reports for the CEO Track key metrics, such as project timelines, service quality, and resource utilisation Provide insights on operational trends and areas for improvement Training : OEM Certification Requirements : Ensure that team members complete all mandatory Original Equipment Manufacturer (OEM) and OSM certifications Regularly update knowledge on product portfolios and services through vendor training program Collaborate with vendors to identify training opportunities for new and emerging technologies Internal Training : Facilitate training on internal processes, compliance standards, and organisational strategies Ensure team proficiency in using tools and other platforms to support the environment Budgeting : Develop and manage the annual operations budget, ensuring alignment with organisational goals Monitor operational expenditures to ensure budget compliance Collaborate with the finance team to prepare accurate forecasts and cost analyses Accountability : Directly accountable to the CEO for operational, project outcomes, and strategic initiatives4Ensure compliance with standards and achievement of operational and project KPIs

We are seeking an Operations Manager

The incumbent will be responsible for the entire hygiene operations process in the branch and plan for the smooth and cost-effective running of the department.

What We’re Looking For

• Grade 12 (Matric)
• 5 years logistics / operations experience
• Logistics diploma or degree an advantage
• Knowledge of vehicle tracking systems
• Track record in managing skilled/semi-skilled labour
• Experience in union negotiations
• Proficiency in Microsoft programs
• Able to implement change and plan for maximum cost efficiencies

Key Responsibilities:

• Manage operational assets including stock, vehicles, consumables, maintenance requirements of vehicles and stock.
• Plan and distribute company assets for maximum efficiency in servicing and delivery of stock.
• Train, maintain, and implement logistics standards related to vehicle efficiency, fuel consumption, maintenance, service benchmarks, and vehicle tracking.
• Prevent vehicle accidents through driver training, assessments, and advanced driver training.
• Participate in a national operations peer group to ensure process and reporting consistency and share best practices.
• Issue daily work schedules and report variations to the branch manager.
• Take overall responsibility for health and safety in operations.
• Recruit staff, manage performance, discipline, and dismissals to maximize productivity while minimizing risk.
• Ensure staff training and motivation aligned with company goals.
• Manage daily clocking times and overtime to ensure accuracy and minimize excess costs.
• Train staff for relevant positions.
• Handle customer liaison regarding operational issues.
• Manage timesheets on Turbo Time for weekly payroll.
• Ensure timely submission of timesheets, leave forms, and employment documents to payroll.
• Conduct face-to-face coaching with drivers and provide feedback to the branch manager.
• Handle HR/IR matters.
• Manage PPE requirements for all staff.
• Conduct weekly toolbox talks.
• Deliver driver training and discipline, including Drive-Cam protocols.
• Review and adjust routing for cost-effective distribution.
• Investigate claims in conjunction with logistics analysis.

Key Performance Indicators:

• Reduce cost per KM for vehicles by type.
• Reduce accident claims.
• Improve service efficiency per vehicle type and reduce cost per service.
• Maintain consistent and accurate KPI reporting.
• Manage and reduce overtime costs.
• Keep material costs within budget.

A leading cable company situated in the North West is urgently seeking the expertise of an experienced Operations Manager to join their team.

The successful incumbent for this position will be responsible for:

Customer Satisfaction

• To report and where possible act for any customer or client’s complaint or compliments.
• Have sound, hands-on experience in the technical field such as electrical work, fitting and turning, plumbing and overall insight/experience in hospitality property management systems.
• Strive for the achievement of total customer satisfaction by ensuring that every customer is given polite, friendly, and personal service.

Duties and Quality of Work

• To stand in for General Manager when required to do so in his absence.
• To ensure that the highest level of accuracy is achieved in the sales.
• To ensure that the required levels of operating equipment and stationery are always maintained.
• To oversee revenue collections, ordering of change and to the handling of change to the outlets.
• To ensure that the cableway and all associated systems are being operated in line with safety and procedural protocols at all times.
• To ensure that downtime of the cableway operations is kept to an absolute bare minimum.

People Management

• Ensure that staff are rostered according to the business requirements.
• To motivate staff.
• Ensure training and development of NQs and other beverage-related training needs are implemented in conjunction with the Training Department
• Ensure enough staff levels.

Communication

• Ensure that regular meetings are held with staff within the Department.
• Set objectives and targets for all staff within the Department.

Cost Control

• Optimise all profitability and efficiency of the unit.
• Achieve the stipulated profit percentage set for the Company while maintaining the quality of standards.
• Initiate and implement actions appropriate to the achievement of the budget.

Company Requirements:

• Ensure that all rules, regulations, and directives of the Company are adhered to.
• Conform to Company policies by ensuring that the policies applicable to the unit are implemented and enforced.
• To ensure that all actions carried out by employees are that pertaining to the Basic Conditions of Employment Act and Labour Relations Act.
• Ensure that all staff receive hygiene, health, safety, and fire training to the standard laid down by the Company and that the procedures and policies pertaining thereto are always adhered to.

Key requirements:

• Degree/BTech in Mechanical Engineering or Business Management related qualification.
• 5 years of experience in a similar position.
• Strong Operations and Technical skills.
• Hospitality experience will be added advantage.
• Excellent computer skills (incl. Microsoft)

If you meet the above requirements and want to make a career-changing move, apply today by either filling in the online application form or emailing your CV to

You are welcome to contact Rebecca or Nehelene at

Please note that correspondence will only be conducted with shortlisted candidates for this position. Should you not hear from us within 3 days, please consider your application unsuccessful.

Your new company
A well established and growing manufacturing business are now seeking a Operations Manager on a permanent full-time basis to join their company in Nelson. Reporting to the Commercial Director, you will be expected to research relevant sectors, competitors and new product developments and implement action plan, whilst supporting and managing the office team.
Working pattern is Monday to Friday 08:30am - 05:00pm with flexible working after probation.

Your new role

As Operations Manager you will act as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service; to build and maintain an active customer base to support the Commercial Director. By applying these skills, you will capitalise on commercial opportunities, which will include but not limited to:

• Market research into new areas, you will be responsible for testing and marketing new products through both customers' sites and social media.
• You will ensure that other team members remain focused and proactive, and deal with any queries that may arise.
• Liaise with the Managing Director, Commercial Director and Technical Director (the board).
• Provide customers with excellent service, delivering exactly what they require.
• Meet quarterly deadlines
• Building relationships with stakeholders, customers, client and logistics.
• Handling inquiries, providing quotations, and following up on orders.
• Team Leadership & Internal Coordination
• Ensuring smooth internal communication with production and warehousing.
• Reporting on KPIs, implementing one-to-ones and tracking team performance.
• Testing new products and planning strategic rollouts.
• Providing product training and support to customers and the sales team.
• Writing product-related blog posts and LinkedIn content.

What you'll need to succeed

To be successful in securing this position, you should obtain the following skills set:

• Be ambitious, motivated, self-starter with the ability to work on your own initiative and prioritise and manage your own workload.
• Proven experience and ability to communicate effectively, in writing, by e-mail and over the telephone with customers and suppliers.
• Good knowledge of the English language, both written and oral.
• The ability to quickly build fantastic rapport with customers and to exceed their expectations.
• Proven ability in relation to negotiation regarding orders, pricing and costs.
• Excellent Time Management
• Ability to learn about new products in a rapidly evolving market.
• Understanding of technical drawings would be an advantage.
• Understanding of SAP, SAGE and ERP systems would be desirable.
• Customer service and administration experience
• Experience of supporting a small team and providing training.

What you'll get in return

You will be joining a growing and well-established business, during an exciting time along with:

• Starting salary of £30,000 plus depending on experience
• Annual bonus - paid every December
• 25 days holiday plus bank holidays.
• Flexible working after probation
• 8:30am - 17:00pm one hour lunch break
• Free on-site parking
• Great team morale and social events throughout the year
• Involvement with local charities and fundraisers

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Seeking an experienced Operations Manager from Engineering / Technical environments with strong leadership qualities, a passion for people development, and the ability to drive operational excellence.

Requirements :

• Must have a Degree or diploma in Business Management, Operations Management, or a related field.
• Experience managing supervisors / team leaders and ensuring accountability for their subordinates’ achievements.
• Proven ability to train and develop staff within their departments.

A career opportunity exists at REINHARDT TRANSPORT GROUP - BM Hauliers, HEIDELBERG for the position of:

Job Summary
A qualified professional responsible to oversee and manage the day-to-day operations to ensure efficient and effective management of operational processes, systems and teams.

• Management and Planning: Co-ordinate, Manage and Control logistical planning in line with customer expectations/requirements. Manage and control operational systems to enable effective implementation of logistics plan. Manage container collections, deliveries, storage facilities and nationwide destinations where / if needed. Mitigating cost-risks within required timelines with accuracy and control.
• Process Management: Manage local and long-distance fleet scheduling, with minimum loss in kilometres and / or minimal en-route lay over.
• Bookings: Oversee harbour yard bookings through the Navis system where applicable.
• Fleet Performance: Monitor fleet performance and cost efficiency. Manage and control fuel consumption in line with Company standards and expectations.
• Vehicle Maintenance: Co-ordinate with the technical department to schedule maintenance on vehicles.
• Budget: Achieve budget targets and objectives as set by Management.
• Clients: Provide real-time updates to clients and generate operational reports. Client liaison which includes regular communication and managing the needs and expectations of the customers.
• Report Writing: Prepare and generate management reports.
• Employee Management: Manage employees effectively in line with Company standards, policies and code of conduct.
• Safety: Monitor safety compliance, in accordance with Company SOP's, and Health and Safety Standards as per legislation.

• Education: Grade 12 with tertiary qualification in Transport / Logistics Management.
• Experience: At least 5 years' experience in the Road Freight and Logistics Industry especially in container logistics and fleet control.
• Track Record: Proven track record working on Portnet Systems including Navis booking system.
• Systems: Proficient in tracking systems and fleet management software. Advanced computer literate i.e. Excel, Outlook etc.
• Communication: Excellent verbal and communication skills and interpersonal skills.

To be discussed in the interview.

Applications will close on Wednesday 30th April 2025 at close of business.