What Jobs are available for Imperial Logistics in South Africa?

Showing 145 Imperial Logistics jobs in South Africa

Warehouse Management System Lead

Gauteng, Gauteng Core Group

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Job Description

full-time
Job title : Warehouse Management System Lead Job Location : Gauteng, Johannesburg Deadline : November 16, 2025 Quick Recommended Links

Role Overview

  • The  WMS Lead plays a pivotal role in driving the implementation, optimisation, and ongoing support of Core Group’s Warehouse Management Systems (WMS). This position shapes the future of warehouse management by aligning technology initiatives with organisational goals to enhance operational efficiency, accuracy, and customer satisfaction.
  • This is a highly collaborative role that requires strong technical expertise, exceptional leadership, and the ability to translate operational needs into effective WMS solutions.

Key Responsibilities

System Implementation and Stabilisation

  • Ensure comprehensive Go-Live readiness for all WMS implementations.
  • Develop and update warehouse Standard Operating Procedures (SOPs).
  • Conduct system and process training for warehouse teams.
  • Identify and resolve stabilisation issues proactively.
  • Align implementation goals with business objectives and conduct post-implementation reviews.
  • Facilitate cross-departmental communication and integration.

System Optimisation and Continuous Improvement

  • Identify opportunities to streamline warehouse processes and improve productivity.
  • Manage configuration changes and integrations between systems.
  • Provide clear communication and training on all system updates.
  • Implement a framework for ongoing performance and process improvement.
  • Collaborate with external consultants and apply industry best practices.

Training and Change Management

  • Develop comprehensive training programs for warehouse processes and WMS usage.
  • Maintain and update training materials regularly.
  • Ensure effective onboarding and ongoing learning for all relevant staff.
  • Promote a culture of knowledge sharing and continuous development.

System Support and Maintenance

  • Define and implement a robust WMS support structure.
  • Monitor SLAs and manage vendor escalations.
  • Lead proactive maintenance and establish a disaster recovery plan.
  • Manage system budgets in collaboration with finance teams.

Documentation and Governance

  • Maintain detailed system configuration and SOP documentation.
  • Collaborate with IT teams to ensure version control and update accuracy.
  • Develop and maintain a centralised knowledge base for all WMS operations.

Cross-Functional Collaboration

  • Work with IT, operations, and business units to align WMS initiatives with organizational goals.
  • Lead cross-functional task forces to identify and implement process enhancements.
  • Foster collaboration and integration across teams.

Reporting and Data Management

  • Ensure accuracy of master data and key operational reports.
  • Collaborate with BI teams to develop custom reports and dashboards.
  • Implement data governance policies and improve data visualization for actionable insights.

Minimum Qualifications & Experience

  • Relevant tertiary qualification.
  • 5–7 years’ experience in warehouse operations and WMS environments (preferably Manhattan SCALE).
  • Proven experience in WMS and ERP system integration.
  • Strong understanding of full lifecycle implementations for medium to large-scale projects.
  • Excellent written and verbal communication skills.
  • Strong ability to manage multiple priorities in high-pressure environments.
  • Knowledge of emerging technologies in warehouse and logistics management.

Key Competencies

  • Strong organizational and analytical skills.
  • Excellent problem-solving and innovation capabilities.
  • Collaborative leadership and strong stakeholder management.
  • Sound decision-making under pressure.
  • Attention to detail and commitment to quality.
  • Passion for continuous improvement and operational excellence.

  • Store Keeping/Procurement jobs

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Warehouse Management System Project Lead

R600000 - R1200000 Y Forte Supply Chain Solutions

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Job Description

Forte Supply Chain Solutions is seeking a highly motivated and organised WMS Project Lead to join our growing team.

Forte Supply Chain Solutions is a group of experts who bridge the gap between our client's business needs and their software requirements. We improve and empower businesses by offering expert advice, backed by a wealth of industry experience and a partner network of purpose-built software stacks.

Forte Supply Chain Solutions works with transport, warehouse, and other industry clients in Southern Africa and beyond.

Location:
Gauteng / Western Cape

Closing date:
30 September 2025

Reports to:
The appointee will report to the Operations Manager.

Main purpose of role

In this role, you will play a pivotal role in leading and managing our WMS software implementation projects from inception to completion. You will be responsible for developing and executing project plans, facilitating communication and collaboration within the team, and ensuring projects are delivered on time, within budget, and exceeding client expectations.

Project Management includes, but not limited to:

  • Project Lead includes drafting and executing of project plans, facilitating project meetings, making sure deadlines are met and documenting all aspects of the specific project. Work closely together with our software partners, especially with regards to the testing of new development and managing current client requirements and expectations in terms of implementing the software and the utilisation thereof.
  • Responsible for training the client's staff on WMS partner software with on-site or digital assistance & support during go-live of the project.
  • Ensuring action dates/ deadlines are being made and manage the responsible parties accordingly.
  • Plan and communicate client visits or training – communicate with Operational Manager in terms of the planning of new projects or continues improvement work for current clients.
  • Keep Zoho, Planning sheets, Commercials, or any other packages, updated with project plans during active projects.
  • Responsible to investigate current client solution(s) using our partners, with the purpose of understanding the active client current solution, relevant to the latest or better fit solution(s) available to current client.
  • Project steps: Process Specification, UAT, Training and Go Live.
  • Responsible for Client CIP together with the Client Champion.
  • Assist in interacting with new clients.
  • Be able to perform demonstrations of main partner software for potential clients.

If you have the following skills, this is the role for you:

  • Attention to detail & critical thinking.
  • Execution and decision making
  • Reliable and responsible
  • Pro-active
  • Take ownership.
  • Communication
  • Relationship building
  • Strategy development
  • Time Management
  • Business acumen - Understanding the industry requirement and implementing best practice.
  • Previous project management and WMS experience will be advantageous.

Working Conditions:

  • Flexibility for travel between provinces in South Africa as well as cross borders (Africa).
  • Needs to be available to work infrequent hours. Especially during client visit travelling.
  • Initial and on-the-job training to be provided.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work on a variety of challenging and rewarding projects.
  • Collaborative, caring and supportive work environment.
  • Flexible remote work arrangements.

Final Details:

  • Salary is based on experience and will be discussed during the interview.
  • Gross Package includes a laptop, cell phone and internet router.
  • Gross package does not include medical aid & pension fund contributions
  • Travel subsistence is paid on a travel base OR a company fleet car is provided.
  • Incentive Structure Applies

To Apply:

Please submit your 2- 3-page CV and cover letter to

We are an equal-opportunity employer and value diversity at our company.

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Senior Administrative Officer: Supply Chain Management (Stores, Inventory and Warehouse Management)

Western Cape, Western Cape Western Cape Department of Health and Wellness

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Job Description

full-time
Job title : Senior Administrative Officer: Supply Chain Management (Stores, Inventory and Warehouse Management) Job Location : Western Cape, Deadline : November 14, 2025 Quick Recommended Links

StartFragment

Location: Tygerberg Hospital, Parow Valley

Qualifications

  • Appropriate three-year National Diploma or Degree.
  • Appropriate experience and in-depth knowledge of Warehouse/Stores management.
  • Appropriate experience in a large warehouse environment in a hospital and/or medical environment. Appropriate supervisory experience.

Closing date: 11/7/2025

EndFragment


  • Administrative / Management jobs

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Supply Chain

Centurion, Gauteng R1200000 - R2400000 Y Pump and abrasion Technologies

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Job Description

Job Title: Supply Chain & Procurement Manager – South Africa

Reporting Line: Head of Operations – South Africa

Role Overview:

The Supply Chain & Procurement Manager is responsible for overseeing the end-to-end procurement and supply chain operations across multiple departments. This role ensures the efficient sourcing, purchasing, and delivery of goods and services—both locally and internationally—while maintaining optimal inventory levels and supporting production continuity. The position also includes responsibilities for select sister companies within the group.

A critical aspect of this role is the ability to respond rapidly to stock shortages. It is of utmost importance that procurement actions are taken immediately when shortages are identified, and that parts are delivered on time to avoid production delays. The successful candidate must be capable of designing and implementing new processes and systems to ensure procurement responsiveness and agility across the supply chain.

Additionally, this role serves as the overall custodian of the ERP system (Syspro), ensuring that all supply chain and procurement activities are accurately captured, monitored, and optimized through the system. This requires expert-level knowledge of Syspro, including configuration, reporting, and process integration.

Key Responsibilities:

  • Departmental Oversight:

    Manage the following departments, each comprising various levels of staff including managers and operational personnel:

  • Procurement Department:

    • Local Procurement:
    • Source and purchase goods and services from local suppliers.
    • Negotiate pricing, terms, and delivery schedules.
    • Ensure adherence to company procurement policies.
    • Maintain supplier relationships and conduct performance evaluations.
    • Monitor inventory levels and coordinate with internal teams to meet demand.
    • React swiftly to shortages and implement proactive measures to prevent delays.
    • International Procurement:
    • Manage significant international procurement spend, ensuring compliance with global trade regulations.
    • Oversee relationships with international shipping and logistics providers.
    • Lead planning and execution of international procurement, focusing on long-lead-time components.
    • Expedite critical imports based on accurate forecasting and production needs.
    • Support import/export activities for affiliated group companies.
    • Ensure international procurement processes are optimized for speed and reliability.
  • Supply Chain Management:

  • Oversee the complete supply chain process from sales order through procurement, shipping, and delivery to stores.

  • Act immediately on shortages, prioritizing procurement and logistics to ensure uninterrupted production and timely delivery of parts.
  • Continuously evaluate and improve supply chain processes to enhance responsiveness and reduce lead times.
  • Inventory & Forecasting:
  • Collaborate with relevant departments to forecast demand and maintain optimal stock levels in a dynamic supply and demand environment.

Key Performance Areas (KPAs):

  • Delivery Lead Time (Sales Order to Invoicing):

  • Evaluate sales orders for stock shortages and initiate timely procurement.

  • Ensure rapid sourcing and delivery of components to support production schedules.
  • Facilitate clear communication between stores, procurement, and production regarding estimated delivery timelines for both local and international items.

  • Procurement Spend & Profitability:

  • Monitor procurement expenditures to ensure alignment with budgetary constraints.

  • Implement cost-saving initiatives to maintain and improve gross profit margins.

Required Qualifications & Experience:

  • Expert-level knowledge of Syspro ERP systems
  • Advanced proficiency in Microsoft Excel.
  • In-depth knowledge of import/export regulations and processes.
  • Strong background in manufacturing supply chain management.
  • Demonstrated experience in leading and managing large, diverse teams.
  • Self-motivated with the ability to operate independently and solve complex challenges with minimal oversight.

Additional Requirements:

  • A track record of successfully implementing solutions in complex and problematic supply chain environments.
  • Demonstrated ability to identify and resolve inefficiencies in warehouse operations, leading to improved inventory accuracy and reduced stock discrepancies.
  • Proven ability to design and implement new procurement processes that improve responsiveness and ensure timely delivery of critical components.
  • Experience in optimizing ERP systems to support operational excellence and data integrity.
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Supply Chain

Bryanston, Gauteng R35000 Y Acumen Resources Development (Pty) Ltd

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Job Description

Introduction

Reporting into Supply Chain Manager.

We are seeking a detail-oriented and organized individual to join our team as a Supply Chain & Sales Coordinator. This role involves building strong relationships with suppliers and distributors, processing customer/distributor orders, managing supplier orders, assisting with stock reconciliations, and negotiating shipping rates with forwarders.

Package & Remuneration

Paying up to R35K

Duties & Responsibilities

  • Order Processing & sales administration
  • Accurately input, process, and track customer/distributors orders
  • Effectively and proactively communicate (weekly) order confirmations, updates, and delivery timelines to distributors
  • Coordinate with suppliers efficiently to ensure timely order fulfilment
  • Create and process purchase orders for suppliers
  • Track supplier deliveries to ensure timely receipt of goods
  • Build and maintain professional relationships with distributors and suppliers
  • Address order-related inquiries, complaints, or issues promptly and professionally with the relevant department
  • Assist with any new system implementation, maintenance and streamlining of processes
  • Ensuring info on systems is updated and accurate at all times
  • Perform regular stock reconciliations to identify discrepancies and resolve them efficiently
  • Monitor inventory levels, flag shortages, and coordinate reordering with suppliers, as advised
  • Check cost and selling prices and margins are approved and within target
  • Maintain accurate records of stock movements and update inventory systems
  • Work with freight forwarders and understand INCOTERMS
  • Assist with submission of documentation for shipping or compliance requirements
  • Price list updates and management
  • All order forms to be updated with any changes on pricing or lines and communicated to distributors
  • Distributors contact sheet to be updated and maintained
  • Monthly stock recon and margin reports

Desired Experience & Qualification

  • Experience in working with freight forwarders
  • Preferred Qualifications - Degree/certificate in Supply Chain Management or a related field
  • Min of 5 years' experience in manufacturing, logistics and supply chain is essential
  • Experience in working with freight forwarders
  • Experience in working with international suppliers and customers
  • Familiarity with CRM or ERP systems.
  • Experience in order processing, office administration, import/export knowledge and inventory management.
  • Proficiency in Microsoft Office Suite (excel is required), strong computer skills
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Knowledge of stock control and supplier order management processes
  • Individual that is proactive and takes initiative
  • Work well independently and as a team member
  • Good work ethic and willingness to go the extra mile
  • Experience in process improvement and efficiency initiatives
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Supply Chain

Alberton, Gauteng R180000 - R250000 Y Leroy Merlin

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Job Description

Purpose of the role

The Supply Chain Admin Clerk is responsible for providing administrative and clerical support to the supply chain team. The role ensures accurate documentation, effective communication with stakeholders, and smooth coordination of supply chain processes, contributing to efficiency and compliance in daily operations.

Main responsibilities

? Maintain and update supply chain records, files, and databases accurately.

? Process delivery notes, invoices, and other supply chain documentation.

? Assist in inbound planning for supplier delivery

? Assist in monitoring stock levels and inventory movement, highlighting discrepancies.

? Support supplier and customer communication, ensuring timely responses and follow-ups.

? Capture and reconcile data for reporting purposes (stock, orders, deliveries, invoices).

? Coordinate with warehouses, transport, and procurement teams to ensure smooth operations and seamless process flows.

? Assist with preparation of supply chain reports and performance metrics.

? Ensure compliance with company policies, procedures, and regulatory requirements.

? Provide general administrative support to the supply chain department.

The successful candidate should have the following skills, experience and attributes:

? Matric (Grade 12) or equivalent; a diploma/certificate in Supply Chain Management, Logistics, or Administration will be advantageous.

? Previous experience in an administrative or clerical role, preferably in supply chain/logistics.

? Proficient in MS Office (Excel, Word, Outlook); knowledge of ERP systems is an advantage.

? Strong organizational and time-management skills.

? Excellent communication and interpersonal abilities.

? Attention to detail and high level of accuracy.

? Ability to work under pressure and meet deadlines.

? Administrative efficiency and accuracy.

? Problem-solving and analytical thinking.

? Teamwork and collaboration.

? Accountability and reliability.

? Customer service orientation.

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Supply Chain Internship

Brakpan, Gauteng HR-Simplified (Pty) Ltd

Posted 11 days ago

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Job Description

About vacancy:



Our client are looking for Supply Chain Interns to join their team.



About the company:



The company is a global leader in designing and manufacturing of ‘critical-to-operate’ consumables for the mining, mineral processing and material handling industries.



Candidate Requirements:



Completed a Diploma, Certificate or Degree in Supply Chain Management.

At least 1 year of Practical Experience in the Supply Chain industry for Manufacturing companies.



Skills:



Punctual

Dedicated individual

Trustworthy|

Self motivated
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Supply Chain Supervisor

Polokwane, Limpopo R350000 - R550000 Y Valterra Platinum

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Company Description
Valterra Platinum, formerly Anglo American Platinum, is a leading primary producer of platinum group metals (PGMs), with integrated mining, smelting, and refining operations in South Africa and Zimbabwe, marketing the metal we produce globally. Following our demerger from Anglo American plc, Valterra Platinum is now an independent, publicly listed company with a primary and secondary listing on the Johannesburg and London stock exchanges respectively.

As we embark on this exciting new chapter, Valterra Platinum is positioned to define and pursue its own strategy, anchored in operational excellence, sustainability, and value creation for the long-term. With full accountability for our performance and growth, we are focused on strengthening our capabilities across the entire PGM value chain, from mine to market.

Our independence empowers us to deepen our commitment to stakeholders and lead with purpose – to Unearth Value to Better Our World. We remain steadfast in our ambition to be the world's foremost producer of platinum group metals, while embedding safety and sustainability in everything we do.

If you're driven by purpose and the opportunity to make a lasting impact, we invite you to join us. Apply today and be part of something bigger.

Number of positions: 1
Location of position: Polokwane Smelters
Job Description
Job responsibilities include (but are not limited to):

  • Leading and training a team of supply chain warehouse controllers, ensuring they are equipped with the necessary skills and knowledge to execute the tasks.
  • Assigning tasks, monitoring performance, and providing feedback to ensure operational goals are met.
  • Ensuring staff adhere to safety protocols and maintaining a positive, collaborative work environment.
  • Assisting warehouse manager with labour resources management, including shift scheduling and other human resources requirements such as discipline management, employee relations, cultural diversity, etc.
  • Develops and maintains effective internal and external stakeholder engagements with a strong understanding of the importance of good customer service to the operations and behave accordingly.
  • Identify areas of improvement and establish innovative practices to improve warehouse performance.
  • Implement and maintain applicable Safety Regulations, Acts, Codes of Practice and standards, conduct VFL's, Risk Assessments, JRAs and other relevant safety
  • Prepare and complete ad-hoc reports for management and audit administration.
  • Adheres to PSC warehouse operating procedures including emergency/after-hours procedures, to achieve operational efficiency under the guidance of the supervisor/manager.
  • Receiving of goods by verifying the goods delivered, quality, condition and correctness of all material received directly from suppliers, from another store or reverse logistics materials from customers.
  • Ensures effective and accurate issuing of material from stock – including picking, packing, staging and dispatching.
  • Issuing of bulk materials and capturing consumption information accurately
  • Perform all inventory management activities such as stock counting, storage and preservation, binning and slotting.
  • Undertakes good housekeeping practices within the warehouse environment
  • Perform administrative tasks such as supplier and customer query resolutions in a timeous manner, and keeping records accurately, to ensure integrity of administration systems at the stores.
  • Management of consignment stock, rotables process, receiving and stagging of non-stock items.
  • Management of backorders, collaboration with expediting team and reverse logistics process.
  • Communicating effectively with supervisors to address any bottlenecks or issues impacting the overall flow of goods.
  • Understands the interaction between the DCs, Stores, HOPs, Bulk Storage facilities, suppliers and customers.
  • Liaises with customers on urgent and emergency orders and arranges direct deliveries from suppliers
  • Operates all equipment and vehicles safely and responsibly. Report any defects to warehouse assets to relevant personnel.

Qualifications

  • Grade 12 or equivalent with Maths or Mathematical Literacy
  • Logistics, Supply Chain Certificate or equivalent- Desirable
  • Technical/Financial/Commercial degree- Desirable

Experience

  • Material Management, Logistics, Supply Chain Certificate or equivalent (at least 1 year)
  • Material Management
  • At least 1 – 3 years' experience within a PSC warehouse and materials management environment in a large operation
  • Technical knowledge(experience) required for role:
  • Experience in utilising SAP or similar system
  • Fully trained and experienced across all aspects of PSC Management

Knowledge And Skills

  • Skill in SAP or Similar applications
  • Proficient in English
  • Proficient in computer skills and applications

Additional Information
What We Offer
At Valterra Platinum, you will join a team committed to excellence and impact.

We Offer

  • Meaningful work in a high-performance, values-led environment.
  • Market-aligned reward and recognition.
  • Opportunities for learning, development and progression.
  • A culture that respects diversity and encourages innovation.
  • A clear commitment to safe Operations.

Inclusion and Diversity
Valterra Platinum is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential.

Valterra Platinum has a zero tolerance to dignity harms, these include all acts of gender based violence, bullying, harassment and victimisation. Ensuring the safety of our employees extends beyond physical safety and includes the eradication of harmful behaviours from our workplace. This responsibility extends to everyone at Valterra Platinum both during work hours and outside of work. We are unconditional in creating a respectful, inclusive, and safe working environment to ensure that no colleague will be violated or harassed under our watch.

How To Apply
To apply for this role, please complete our online application form via this job advert.

Closing Date
15 September 2025

Privacy policy - Valterra Platinum

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Supply Chain Consultant

R600000 - R1200000 Y Embelo

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Job Description

About Us

At Embelo, we're dedicated to helping founders of consulting businesses start and scale efficiently. Backed by our UK-based investors and clients, we deliver exceptional client services to a growing group of UK businesses, combining technical expertise, South African spirit, and the latest in AI-powered services. One of those is
Inference Group, a fast-growing data and AI consultancy
on a mission to help businesses unlock their true potential and drive sustainable growth.

Role Overview

We're entering our next phase of growth and establishing a dynamic, tech-driven capability in Cape Town. We're looking for
Solution Consultants
to deliver end-to-end implementations of RELEX and integrated solutions. You will collaborate with international clients to gather requirements, lead the design and configuration of systems to align with business needs, and ensure a seamless transition to RELEX. Your expertise will help clients optimise their supply chain processes, drive transformations founded on optimised data, and achieve operational excellence.

Location
: This is a hybrid role based in Cape Town. 3-4 days in the office 8-5pm. If you're applying from another location, please be aware relocation to Cape Town will be required and would need to be arranged personally.

Key Responsibilities Include

  • Support Client Engagements, providing solution expertise and leadership
  • Lead requirements gathering and analysis activities ensuring clear, aligned requirements are documented
  • Lead process mapping and process improvement / optimisation activities
  • Own delivery of business configuration phases
  • Act as functional, business and solution expert - Support solution evaluation and recommendations
  • Provide consistent and clear communications across internal and client teams
  • Build trusted relationships with the client base and senior stakeholders
  • Collaborate with colleagues across the Inference Group global delivery network to share best practices and templates
  • People development by putting focus on developing and supporting all individuals
  • Contribute to people development, mentoring junior consultants and fostering a collaborative culture
  • Support problem-solving and innovation, identifying opportunities to enhance our client offering
  • Work closely with team members and clients to ensure the successful execution of consulting projects

What You Bring

We're looking for someone who combines technical systems forecast & planning expertise, consulting know-how, and strong client empathy.

  • Comfortable leading workshops and client meetings.
  • Ideally you will have 1-2yrs experience with BlueYonder, SAP or Oracle implementing forecasting solutions across forecasting, planning or optimisation domains.
  • Good understanding of supply chain processes, data, and best practices.
  • Hands-on configuration experience and ability to translate complex requirements into system solutions.
  • Strong analytical and problem-solving skills.
  • Excellent communicator – engaging, professional, and clear with both technical and business audiences.
  • Collaborative and proactive – able to work closely with local and international teams.
  • Comfortable in a fast-moving, client-facing consulting environment where adaptability and initiative count.
  • Engineering Degree (Industrial, Mechanical, Mechatronic) or AI

Working With Us:

At Inference Group, we're a young and fast-growing consultancy built by people who are naturally curious and passionate about lifelong learning. If you're driven and want to help shape the early stages of a dynamic business, we'd love to have you on board. You'll be part of a team exploring the limitless opportunities of data and AI, driving excellence, growing together, and we'll be having plenty of fun along the way.

We're committed to hiring future leaders who will help shape our next chapter, and we'll invest in your RELEX training, growth through access to the latest technology, hands-on experience, mentorship and ongoing training and certifications. As AI continues to evolve, we promise our clients a team of people who stay ahead of the curve, equipped with the most up-to-date knowledge and skills to deliver truly innovative solutions.

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Supply Chain Coordinator

R40000 - R60000 Y takealot

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Job Description

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented
Supply Chain Coordinator
to join our team in
Cape Town
.

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS
Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:
Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

You will report to the Order Fulfilment Manager:
Your responsibilities will include:

  • Monitoring the TDT hub and 3PL performance by performing daily inspections
  • Referring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolution
  • Recommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceeded
  • Being point of contact for Customer Service, TDT delivery hubs and 3PL's, ensuring query resolution
  • Report generation, so that hubs, the hubs' franchisees and couriers are aware of their current performance
  • Data capturing into the respective systems to ensure business and customers are up to date with deliveries
  • Quality control of data
  • Other duties and tasks as assigned

Competencies/Skills

  • Ability to read and write in English and interpret written instructions
  • Confidence in sharing information and providing feedback
  • Solid communication
  • Good working knowledge of internet browsers, MS Excel (advanced) and MS Outlook
  • Basic math skills and sound mathematical reasoning
  • Must have an organised approach to task completion and great attention to detail
  • Ability to solve problems by analysing variables and applying appropriate solutions learned through experience and proficiency in understanding the job
  • Able to communicate with all levels of management
  • Strong organisation skills
  • Demonstrated ability to effectively complete work records with strong attention to detail.
  • Ability to read and interpret data and draw valid conclusions
  • Ability to work in a fast-paced environment
  • Must be able to work weekends and overtime as required

Qualifications & Experience:

  • Matric (Grade 12)

Why Join TFS:

  • Purpose-driven impact: Transform lives through logistics innovation
  • Advanced technology: Work with cutting-edge systems in a fast-paced environment
  • Career growth: Thrive in an agile space that champions continuous improvement
  • Inclusive culture: Your unique perspective drives extraordinary results
  • A culture that celebrates individual uniqueness while championing the strength of togetherness.
  • Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Be part of the extraordinary. Be part of TFS.
Takealot Fulfilment Solutions (TFS)
is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

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  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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