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Warehouse Manager

About Our Client

Our client is a busy retail distribution warehouse. The facility operates on Sundays and requires operational management across site functions.

The Role: Warehouse Manager

The purpose of this role is to manage inventory, people, processes, and systems in a demanding, hands-on environment. The role exists to drive results through people, meet operational deadlines, and ensure compliance with standards. The main focus areas include managing the receipt, storage, and dispatch of goods, optimizing warehouse space, planning delivery routes, and tracking stock and performance metrics.

Key Responsibilities

• Manage the efficient receipt, storage, and dispatch of a wide variety of goods with a minimum of 5 years of experience as a Warehouse Manager.

• Maximize warehouse space utilization and establish an efficient layout.

• Plan and arrange delivery routes strategically to optimize efficiency and cost savings.

• Track stock levels, quality, quantity, delivery times, and operational efficiencies.

• Conduct weekly cycle counts and thoroughly investigate any inventory losses.

• Supervise, coach, train, and develop the warehouse team to ensure they achieve their full potential.

• Complete daily, weekly, and monthly statistics and management reports.

• Comply fully with all Health, Safety, and Environmental standards, and remain on call for any emergencies.

About You

• Minimum of 5 years of experience as a Warehouse Manager

• Matric certificate

• Valid drivers license and own reliable transport

• Ability to track stock levels, manage delivery routes, and perform weekly cycle counts

• Ability to utilize productivity management tools and Warehouse Management System (WMS) functions

• Ability to create, manage, and continuously improve management reports

• Ability to read, interpret, and effectively communicate necessary policies and procedures to others

• Dynamic, driven, high-energy, output-based individual with a continuous improvement mindset and strength of character

• Organized, highly efficient manager who leads by example

• Ability to adapt quickly and effectively to changing operational requirements and work efficiently in a fast-paced environment

• Ability to anticipate operational bottlenecks or setbacks and proactively mitigate risks

• Tertiary qualification in Logistics, Warehousing, or Distribution (nice-to-have)

• Manage receiving, dispatch, stock control and inventory.
• Process orders, returns and stock transfers.
• Coordinate deliveries and transport schedules.
• Conduct stock takes and maintain stock integrity.
• Supervise Warehouse Assistants.
• Work closely with the sales team, suppliers and auditors.
• Assist customers with loading and offloading stock when required.

• Grade 12.
• Previous Warehouse Management experience.
• Building materials, hardware or retail industry experience advantageous.
• SAP experience highly advantageous.
• Forklift operating experience (license preferred).
• Strong organizational and stock control skills.
• Previous workplace training advantageous (H&S, racking, firefighting, first aid, etc.)

• Strong attention to detail and accuracy
• Good interpersonal and communication skills.
• Ability to perform well in a fast-paced environment.
• Physically fit and able to assist with loading and offloading stock.
• A proactive team player with a positive attitude.
• Good organizational and time management skills.
• Willingness to work retail hours, including weekends and public holidays when required.

Primary Role:
To manage the warehouse operations and oversee the full material cycle from creating cutting sheets, ordering materials, and issuing to production, through to tracking finished goods ensuring the timely and efficient manufacture of aluminium systems like Clip 44 shopfronts, casement windows, palace sliding doors, and vista stacking/folding doors.

• Material Planning & Procurement
• Generate cutting sheets from site measurements and architectural drawings using Bizman software
• Accurately calculate aluminium profile and accessory requirements
• Place material orders with suppliers (e.g., aluminium profiles, accessories, gaskets, rollers, handles)
• Ensure all ordered items match cutting lists and job specifications

Inventory & Warehouse Management

• Maintain optimum inventory levels of raw materials and accessories
• Oversee receiving, labelling, storage, and issuing of stock using Bizman
• Ensure accurate stock movement records between raw materials, work-in-progress, and finished goods
• Conduct regular stocktakes and reconcile discrepancies

Manufacturing Coordination

• Coordinate with the production team to ensure timely cutting, machining, and assembly based on project timelines
• Issue cutting sheets to machine operators and oversee work scheduling
• Monitor daily and weekly output targets and flag delays or bottlenecks early

Quality & Damage Control

• Inspect incoming materials for quality and compliance
• Ensure safe and proper handling/storage of delicate profiles and components to avoid scratches, bends, or defects
• Record and manage scrap and rejected materials per company procedures

Team Management

• Lead and supervise a team of ~5 warehouse and factory staff
• Allocate daily tasks, monitor attendance, and ensure team productivity
• Train staff on correct handling, processing, and safety procedures

Health, Safety & Compliance

• Ensure all activities follow workplace safety standards, especially during cutting and material handling
• Enforce use of PPE and safe storage practices
• Maintain a clean and hazard-free warehouse and factory environment

Coordination & Reporting

• Liaise with: Installation teams to understand timelines and site requirements, sales/admin for upcoming project releases, suppliers to track lead times and manage procurement
• Provide daily/weekly reports to management on inventory, work progress, and material usage

SKILLS

• Proficient in Bizman software for cutting sheets and stock control
• Strong understanding of aluminium systems and fabrication methods
• Experience in managing stock, production planning, and team supervision
• Good organizational and communication skills
• Basic mechanical knowledge of fabrication machinery (cutting, punching, routing)

• Grade 12 essential
• Diploma or certificate warehouse management, logistics, supply chain management.
• 3 Years warehousing and logistics experience
• 1 Year supervisory or management experience
• Project management experience advantageous
• SAP Business One
• MS Office

• Manage all service-related operational activities within the branch.
• Oversee vehicle, fleet and asset management.
• Ensure staff compliance with company policies, procedures and dress code standards.
• Coordinate branch logistics, routing and scheduling of service activities.
• Monitor service documentation and contract-related service records.
• Manage driver licence compliance and fuel usage reporting.
• Supervise loading, receiving and movement of stock.
• Take ownership of stock take processes and inventory control.
• Manage mobile handheld service devices and related reporting.
• Plan and coordinate installations and withdrawals.
• Conduct regular team meetings and manage staff performance.
• Ensure effective people, equipment and operational resource management.
• Monitor financial performance and understand operational cost drivers.
• Plan vehicle maintenance schedules and manage weekly vehicle inspections.
• Coordinate ad hoc deliveries when required.
• Drive employee training and development initiatives.

• Grade 12 / Matric.
• Degree or Diploma in Logistics Management.
• HR Management-related qualifications/courses advantageous.
• Minimum 5 years' experience within a service environment.
• Minimum 3 years' experience within a distribution/logistics environment.
• Strong leadership, planning and organisational skills.
• Computer literacy and experience managing operational reporting.
• Sound understanding of logistics, fleet management and stock control.
• Ability to analyse and interpret financial information.

Role Overview

The Assistant Warehouse Manager is responsible for supporting the Warehouse Manager in the smooth and efficient operation of the warehouse. This role is not administrative or desk-bound — it is an on-the-floor, physically involved position, working directly with the warehouse team to maintain workflow, efficiency, and stock control.

The Assistant Warehouse Manager is expected to actively support the Warehouse Manager by executing daily operational plans, supervising warehouse staff, and ensuring that key operational standards are upheld.

Key Responsibilities

• Assist the Warehouse Manager with daily operational oversight — this is a support role
• Maintain high stock accuracy (minimum 96%) by regularly verifying stock against system records and conducting spot checks and cycle counts, as per stock listings provided by the Warehouse Manager.
• Supervise warehouse floor activity including but not limited to, staging, picking, loading, and dispatching of goods.
• Ensure effective utilisation of warehouse staff during loading and general operations — monitor team output and reduce idle time.
• Monitor daily loading to ensure vehicle utilisation is consistently 90% or higher — optimise loading methods and space use.
• As this is a made-to-order facility, any stock older than 30 days must be immediately flagged and reported to the Warehouse Manager with reasons.
• Support correct application of FIFO (First-In, First-Out) procedures, even in a made-to-order environment.
• Identify and communicate any operational inefficiencies, bottlenecks, or issues to the Warehouse Manager for resolution.
• When required the assistant warehouse manager can make use of the WMS system to assist the warehouse team to ensure quicker turnaround time in warehouse processes.
• Maintain a clean, organised, and safety-compliant work environment on the warehouse floor.
• Ensure all warehouse functions are conducted in a timely, professional manner, in line with company service standards.
• Report any onsite incidents that you become aware of that result in damage to the buildings and equipment within 24 hours to the warehouse manager

• Crucial responsibility of the assistant warehouse manager is to ensure that his team understands the operational processes required. Thus, the duty lies with the assistant warehouse manager to facilitate the operational processes and the adherence thereof.

• This is not a desk-based or office role. The Assistant Manager is expected to be physically active on the warehouse floor at all times.
• Administrative tasks are not part of this role — all paperwork, system updates, and reporting are handled by the Warehouse Manager and warehouse administrator.

Key Responsibilities

• Manage warehouse and stores operations.

• Oversee receiving, storage, inventory control, and dispatch.

• Ensure accurate stock management and regular cycle counts.

• Support production with timely material availability.

• Lead and develop the warehouse team.

• Ensure compliance with health, safety, and company standards.

• Drive operational efficiency and continuous improvement.

• Develop and implement annual marketing plans and strategies for assigned FMCG brands to achieve brand objectives, market share, and profitability goals.
• Conduct thorough market analysis, including consumer research, competitor benchmarking, and sales performance tracking.
• Identify consumer insights and market trends to inform brand strategy and new product development opportunities.
• Oversee the development and execution of integrated marketing campaigns across various channels, including digital, social media, advertising, and in-store promotions.
• Manage the brand's advertising and promotional budget effectively, ensuring optimal return on investment.
• Collaborate with cross-functional teams, including product development, sales, and supply chain, to ensure seamless brand execution and product launches.
• Build and manage relationships with external agencies (advertising, PR, digital) to deliver high-quality marketing initiatives.
• Monitor brand performance metrics, analyze campaign effectiveness, and provide regular reports with actionable recommendations to senior management.
• Ensure brand consistency in messaging, positioning, and visual identity across all touchpoints.
• Drive innovation and continuously seek new ways to engage consumers and enhance brand perception.

• A Bachelor's degree in Marketing, Business Administration, or a related field. An MBA is a plus.
• A minimum of 5 years of brand management experience, with a significant focus on the FMCG industry .
• Demonstrated success in developing and executing marketing strategies that have driven brand growth and market penetration.
• Strong understanding of consumer behavior, market dynamics, and the FMCG retail landscape.
• Proven experience with digital marketing, social media marketing, and integrated campaign management.
• Excellent analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Strong project management, organizational, and time management skills, essential for remote work.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to work independently, proactively manage workload, and collaborate effectively with remote teams.
• Proficiency in MS Office Suite and relevant marketing analytics tools.