7,708 IT Support jobs in South Africa

Overview

The MultiChoice Group is a multinational media and entertainment group with operations in pay television, video entertainment, advertising and content security. Brands include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and Irdeto. The group serves subscribers across more than 50 African markets and focuses on local language and culture, technology, and innovative talent.

To install, monitor, support and troubleshoot systems hardware, software and infrastructure. Participate in technical development to enable continued business functionality for the infrastructure, provides support to the Senior Systems Specialist, the systems environment, and related procedures in order to adhere and achieve organisational requirements.

Systems Administration

• Administer and support system applications and databases
• Administer, maintain, coordinate & gathering of requirements of hardware and software for Customer Care systems
• Participate in project coordination to fulfill requirements
• Develop and maintain backup procedures and storage strategies
• Provide backup for the Principal Specialist as required
• Train and support users on the system
• Monitor and test system performance
• Minimise customer disruption through optimized customer technologies
• Understand system interdependencies and data flows in coordination with VE Group technology
• Support the Senior Specialist in POC support, experiment design, machine learning, AI and Product Architecture initiatives
• Participate in relevant budget discussions

Query Resolution

• Provide first-line application support and escalation resolution
• Manage user security access to assigned systems and related records
• Provide after-hours on-call coverage

Qualifications

• Degree in IT

Experience

Preferred

• 3-5 years of system administration experience
• Knowledge of Intel-based computer systems, Ethernet, TCP/IP networking, Windows environments, MS .NET, Windows Server and Windows desktop operating systems, SQL and Oracle Databases
• Knowledge of the software development lifecycle, Internet and Web technologies, SAN and backup technology
• Knowledge of Microsoft Active Directory and Microsoft Office 365
• Knowledge of Database design principles and data flows
• Knowledge of telephony platforms and robotics
• Accountability, teamwork, interpersonal support, perseverance, motivation, prioritisation
• Analytical thinking and stakeholder management
• Project management and design of data flows

• Entry level

• Full-time

• Information Technology, Customer Service, and Consulting

• Technology, Information and Media and Telecommunications

Reference: BIT -MNa-4
A manufacturing business, deep in the East of Johannesburg, is looking for a Systems Support Analyst with experience on JD Edwards / ERP applications, that will support and maintain various systems.

• Matric with Mathematics (not Maths Literacy)
• BCom in related field (can also be BCom Accounting)

• 5 years' experience in System Support
• Project Management Experience
• Prince2 Methodology
• ERP Experience such as JD Edwards, SAP or Navison
• Process Improvement Experience

• Improve systems
• Support systems
• Maintain systems
• Support integrations
• Write and update procedures
• Prepare technical reports
• Perform unit testing

Introduction

This position will be based at the Head Office in Woodmead.

Description

This role will be responsible to carry out the SQL Software Developer functions and provide Solution & Database Support

Duties & Responsibilities:

Solution Support

• Contribute to the training of end-users.
• Contribute to the development of operational reports.
• Interpret, write, and communicate applicable sections of User Requirement Specifications (URS).
• Intermediate knowledge of information systems programming and system analysis
• Trouble Shooting, fault-finding and analysis on systems
• System Configuration and user management
• Data collection, extraction and representation skills
• Able to implement minor changes in software solutions
• Installation and maintenance of software packages

Information System Design & Development Skills:

• Sound knowledge of T-SQL for Microsoft SQL Server 2012 or later
• Sound knowledge of entity relationship modelling of database design
• Sound knowledge of optimal database design for query performance, robustness, maintainability
• Sound knowledge of enterprise data flows among relational databases, as well as between spreadsheet applications and relational databases
• Knowledge of enterprise systems

o ERP systems such as Sage

o Laboratory information management systems (LIMS)

o Computerised maintenance management systems (CMMS) such as Onkey

• Assist Users to extract data from database and be able in writing basic to intermediate SQL Queries
• Be able to assist with writing of User Requirement Specifications
• Understanding of the mining industry and Processing
• Knowledge in Microsoft software development and scripting; tools such as SQL, C#, JavaScript, VUE and ASP will be advantageous

Communication:

• Provide expertise, analysis, and advice to team members as needed
• Create technical documentation of a high standard, and presentable
• Communicate effectively with management, team members and customers

Beneficial:

• Understanding of the mining industry and Processing

Qualification Requirements:

• Matric (Grade 12) or an equivalent qualification registered at NQF Level 4, including relevant NATED qualifications such as the N3 Certificate.
• University Degree or Diploma in Computer Science: Information Systems / Engineering

Experience and Skills Requirements

• Minimum 3 years' experience in database development and relational database design and development, preferably within the mining industry or related engineering industries
• Minimum 2 years' experience in Software development and Support Utilising Microsoft Technologies
• Experience in business intelligence/operational intelligence report development will be advantageous
• Planning, scheduling and organising skills
• Analytical with attention to detail
• Demonstrate sound skills in:

o Planning

o Design

o Implementation

o Time management.

o Risks identification

• Receptive to customer needs and requirements

Our client in the
power generation industry
is seeking a skilled
Systems Support Engineer
to join their Engineering team in Durban on a
12-month contract
. This role is responsible for strategically managing and supporting all business-related software across operations, including Maximo, Eclipse, Sun Systems, Eta Pro, and SharePoint.

The Systems Support Engineer will act as the single point of contact for all system-related issues, ensuring software reliability, availability, and integration to support business objectives. You will be responsible for upgrades, patches, reporting, user support, and training, playing a vital role in enabling smooth operations at large-scale peaking power facilities.

KEY RESPONSIBILITIES

• Administer, install, and maintain Maximo, Eclipse, Sun Systems, Eta Pro, SharePoint, and other business systems.
• Design and implement new applications within supported platforms.
• Configure and generate reports using Power BI and BIRT/Cognos.
• Perform diagnostics, fault finding, and root cause analysis (RCA) on systems.
• Manage upgrades, patches, and system back-ups.
• Provide end-user support and training, including development of training materials.
• Document processes and workflows in business systems.
• Manage external vendors and resources as required.
• Act as the single point of contact for all systems within operations.

REQUIREMENTS

• BSc in Data Science and Microsoft SQL Qualification (compulsory).
• 2–4 years' experience in a data-driven environment using Microsoft SQL.
• Experience with CMMS platforms such as Maximo (preferred).
• Reporting experience using BIRT/Cognos and Power BI.
• SharePoint administration knowledge.
• Strong skills in system monitoring, configuration, and infrastructure support.
• Excellent English communication skills (Afrikaans/Zulu an advantage).
• Advanced computer literacy across databases, spreadsheets, word processors, and ERP applications.

WHAT'S ON OFFER

• 12-month fixed-term contract with a competitive package.
• Opportunity to work at the head office of a leading power generation operator.
• Exposure to large-scale energy infrastructure and business-critical systems.
• Collaborative environment with opportunities to expand your technical expertise.

The Organization

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We're proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment. Key areas of operations are:

• Storytelling ranging from content creation, production and aggregation including the best global general entertainment, sport and eminent African content library, delivered to customers
• Pay Television: direct-to-home satellite and digital terrestrial television services;
• SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets, and
• Advertising: providing dynamic media solutions; handling commercial airtime, on-air sponsorships, content integration, and online sales across a variety of 130+ channel brands on linear TV, VOD, social media, and digital platforms.

The group's strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. MultiChoice Group has a successful history of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues primarily through subscription model, with a growing contribution from advertising revenue. Its key objectives are to:

• Expand Pay TV, SVOD subscriber base and Advertising sales
• Focus on investment and technology
• Maintain a local approach
• Provide quality service
• Attract innovative and motivated employees

Join Africa's most loved storyteller

Purpose of the Position:

To install, monitor support and troubleshoot systems hardware, software and infrastructure. Participate in technical development to enable continued business functionality for the infrastructure ,provides support to the Senior Systems Specialist , the systems environment ,and related procedures in order to adhere and achieveorganisational requirements.

Key Performance Objectives

Systems Administration

• Administer and support system applications and databases
• Administer, maintain, co-ordinate & gathering of requirements of hardware and software for Customer Care systems
• Project participation and co –ordination in fulfilling of requirements
• Participate in developing and maintaining backup procedures and storage strategies
• Provide backup for the Principal Specialist as and when required
• Train and support users on the system
• Monitor and test of the system performance
• Ensure reduced customer disruption through optimized customer technologies
• Work with VE Group technology to have an understanding of system interdependencies, and knowledge of which data technology to rely on for specific data and informed mapping of data flows
• Support Senior Specialist in the support of POC; experiment design; machine learning; AI and Product Architecture teams for informed proactivity.
• Involvement in the relevant budget discussions

Query Resolution

• Provide first line application support and escalation resolution.
• Manage user security access to assigned systems, related records, and documents.
• Provide after hours on-call coverage

Qualifications:

• Degree in IT

Experience:

Preferred

• A minimum of 3-5 system administration experience
• Knowledge of Intel-based computer systems, Ethernet, TCPIP networking systems, Windows network environments, MS .NET environment, Windows Server and Windows desktop operating systems,SQL and Oracle Databases.
• Knowledge of the software development lifecycle
• Knowledge of Internet and Web technologies
• Knowledge of SAN and backup technology
• Knowledge of Microsoft Active Directory
• Knowledge of Microsoft Office365
• Knowledge of Database design principles
• Knowledge of the function, use, and support of personal computers and related hardware
• Telephony Platforms and database design
• Artificial Intelligence
• Knowledge of Robotics

Technical Competencies:

• Database Design
• Customer Centricity
• Troubleshooting
• Stakeholder Management
• Project Management
• Design of data flows

Behavioural Competencies:

• Accountability
• Teamwork
• Interpersonal Support
• Perseverance
• Motivating
• Prioritisation
• Analytical Thinking
• Good communication skills
• Attention to detail

Overview

Century City, CPT | Office-based | Permanent

Market related salary , depending on your skills and experience

Unlock your IT career potential with one of South Africa’s leading technology solutions providers.

We are looking for a driven and service-oriented Junior System Support Engineer to join our client’s Cape Town team. If you're passionate about troubleshooting, eager to grow and ready to build a solid foundation in IT infrastructure support, with opportunity to grow, this is your opportunity.

• 2+ years' experience in IT Support
• Valid driver's licence and your own vehicle (non-negotiable)
• Confident remote support skills on Windows 10/11
• Knowledge of Windows Server (2012 R2 – 2022), Active Directory, DNS, DHCP
• Familiarity with IP addressing, subnetting, basic routing
• Strong communication skills (written & verbal)
• Certifications: A+, N+ required
• Microsoft or Endpoint Security (advantageous)

• Remote & Onsite Support
• Provide high-quality remote support for desktops (Windows 10/11) and perform occasional client visits for consulting and SLA service.
• System Maintenance
• Assist in patching, version upgrades, and endpoint/server upkeep using enterprise-grade monitoring and patch management tools.
• Collaboration & Communication
• Liaise with peers and clients, ensuring smooth incident resolution and exceptional service delivery.
• After-hours Coverage (Occasional)
• Be part of the on-call support team on a rotational basis (under supervision or shadowing).

• Structured career development: Ideal for IT professionals eager to progress into more senior infrastructure or consulting roles.
• Cutting-edge exposure: Get hands-on with diverse Wintel technologies across multiple client environments.
• Dynamic environment: Work remotely and on-site with a range of businesses, supported by an experienced team.
• Ongoing learning: Gain experience in system maintenance, patching, and remote desktop/server troubleshooting — all with regular training opportunities.

This role is designed for a Junior Support Engineer ready to expand their skills, gain visibility across a wide array of systems, and ultimately grow into more senior support or specialist roles within a highly respected tech firm. Upskill is highly supported.

If you’re proactive, technically curious and serious about growing in the IT space, this role is made for you.

Apply now and start your next chapter in your career.

Sage System Support Consultant (Sage, SQL, Config.) – Remote (Cape Town)

We're looking for an experienced
Sage System Support Consultant
to join our team.

This role is fully remote (Cape Town-based) with occasional site visits and office days in Durbanville.

You'll receive a company laptop and connectivity allowance.

What you'll do:

• Manage and resolve system support tickets.
• Deliver excellent customer service via email, phone, and remote sessions.
• Support accounting processes (debtors, creditors, bookkeeping).
• Work with SQL databases and ERP finance systems.
• Be available during December for payroll support (standby is staggered).

What we're looking for:

• Strong SQL database skills.
• Sage Pastel Partner / Sage Evolution experience (advantageous).
• Accounting knowledge and system support experience.
• Excellent English communication (written & verbal).
• Independent, responsible, and results-driven.

If you're ready to take ownership and deliver great service in a flexible environment, we'd love to hear from you

Reference: BIT -MNa-4
A manufacturing business, deep in the East of Johannesburg, is looking for a Systems Support Analyst with experience on JD Edwards / ERP applications, that will support and maintain various systems.

• Matric with Mathematics (not Maths Literacy)
• BCom in related field (can also be BCom Accounting)

• 5 years' experience in System Support
• Project Management Experience
• Prince2 Methodology
• ERP Experience such as JD Edwards, SAP or Navison
• Process Improvement Experience

• Improve systems
• Support systems
• Maintain systems
• Support integrations
• Write and update procedures
• Prepare technical reports
• Perform unit testing

Company Description

-At De Beers Group our purpose is to Make Life Brilliant.

We're the world's leading diamond company – a unique luxury business that thrives on the creativity, passion and knowledge of our people. To push our company forwards, we always need to think differently. We welcome diverse perspectives, people who spark fresh thinking and aren't afraid to challenge assumptions.

If you enjoy uncovering insights, solving problems, and helping diverse teams plan and achieve their goals, this role could be a great fit for you. With strong analytical thinking, you communicate effectively across all levels, simplifying complex ideas and making them accessible to a wide audience.

Come and be part of our team. We're shaping the future of a global business with an innovative mindset and a fascinating product.

In return, we provide you with the space and support to grow and achieve your ambitions.

Job Description

-The role of the System Support Analyst is responsible for ensuring the smooth and efficient operation of systems by proactively monitoring processes, identifying conflicts or inefficiencies, and working closely with business users to propose and implement effective solutions.

The successful candidate will engage with a wide range of internal and external stakeholders to support system functionality and continuous improvement.

Key Responsibilities:

• Manage incidents, problems, and vulnerabilities for in-scope applications.
• Act as first-line support, troubleshooting and escalating to vendors when necessary.
• Monitor and maintain application performance, ensuring compliance with IT controls and audit requirements.
• Support code deployments via Azure pipelines and assist with release planning and user training.
• Co-ordinate the development of the test plan and test cases and facilitate testing activities including User Acceptance Testing (UAT) and regression testing for in scope systems.
• Administer cloud resources and manage system access roles in line with audit procedures.
• Collaborate with business data analysts to identify process improvements and contribute to the development backlog.
• Assist with the design of Power Apps and Power BI reports to enhance business efficiency.
• Work closely with data analysts to support system-dependent solutions.
• Engage with internal stakeholders across global teams (UK, Botswana, South Africa, Namibia, Antwerp, China), including IT, Sales, Production, Pricing, Development, and Sustainability.
• Liaise with external stakeholders such as customers, third-party service providers, technical support teams, and suppliers.
• Promote and participate in all Safety, Health, and Environment initiatives.

Qualifications

• -An undergraduate qualification (Diploma or equivalent) in the relevant Information Management (IM)/Information Technology (IT) or functional discipline.

Knowledge and Experience Required:

• 2–3 years of experience in a multinational, multicultural environment.
• Proven track record in IT service delivery and vendor management.
• Strong stakeholder engagement capabilities, delivering high-quality interactions.
• Exposure to relevant business applications and operational processes.
• Understanding of Information Management (IM) Architecture and its strategic alignment.
• Familiarity with Governance, Risk, and Compliance (GRC) frameworks and processes.
• Experience with SAP GRC and authorization management.
• Ability to collaborate effectively across organizational and functional boundaries.
• Sound knowledge of governance and quality assurance practices, ensuring regulatory compliance.

Skills:

• Demonstrated ability to manage administrative tasks efficiently.
• Quick learner with the ability to grasp complex business processes and identify areas for improvement.
• Strong analytical and problem-solving skills.
• Proactive and self-motivated, with a commitment to follow through.
• Skilled in building strong, effective working relationships.
• Clear, concise, and creative communicator with both internal and external stakeholders.
• Capable of working independently with a high level of attention to detail.

Background Checks

• Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.

Additional Information

-Who We Are: De Beers Group - DBSSSA

De Beers Sightholder Sales South Africa (DBSSSA) is a division of De Beers Consolidated Mines (DBCM). DBSSSA sorts and values DBCM's rough diamond production sourced from mines located in South Africa (currently Venetia Mine).

We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us.

We build partnerships and connect with our people and their communities to make a positive contribution to the wider world. We're constantly developing new ways to make an impact and build a beneficial legacy. We call it 'Building Forever' - it's fundamental to our pioneering spirit and the purposeful way we do business.

Our Values:

Put Safety First – We consider all risks to people and the environment before proceeding with any activity. We address risks before beginning any activity, even if this means stopping a task. Zero Harm is always our goal.

Be Passionate – We are exhilarated by the product we sell, the challenges we face and the opportunities we create.

Pull Together – Being united in purpose and action, we will turn the diversity of our people, skills and experience into an unparalleled source of strength.

Build Trust – We will always listen first, then act with openness, honesty and integrity so that our relationships flourish.

Show we Care – The people whose lives we touch, their communities, nations and the environment we share, all matter deeply to us. We will always think through the consequences of what we do so that our contribution to the world is real, lasting and makes us proud.

Shape the Future – We will find new ways. We will set demanding targets and take both tough decisions and considered risks to achieve them. We will insist on excellent execution and reward those who deliver.

Closing date: 19 September 2025