1,867 IT Infrastructure jobs in South Africa

SUMMARY

Principal Engineer - Infrastructure and Networking

Principal Engineer - IT Infrastructure and Network

The Principal Engineer plays a pivotal role in providing technical leadership and guidance to ensure the alignment of strategies and services with the objectives of our customers, the company, and regulatory standards. This position is charged with the responsibility of overseeing high-impact, complex, time-sensitive, or critical challenges and orchestrating cross-departmental collaboration and execution to achieve successful outcomes.

As a Principal Engineer, you are entrusted with leading the development of innovative technical methods, techniques, and strategies in line with our business plans. Your industry-recognised expertise positions you as a mentor and influencer, offering guidance and knowledge transfer to technical staff within your specialised discipline.

Technical Ability and Escalations

• Provide expert service delivery to clients
• Lead by example with administrative tasks such as ensuring logs are up to date and time is accounted for in systems as per the company policy
• Oversee and manage the design, development, and implementation of technical solutions
• Analyse technical challenges and develop solutions
• Research and recommend new technologies, processes, and procedures
• Proactively identifies opportunities to reuse or generalise existing services and product features
• Exposes technology and organisational needs throughout the field.
• Solves technical problems of the highest scope, complexity, and ambiguity for their customers and peers.
• Interfaces with Senior Management and enables techs to engage on department-level aspects of larger initiatives
• Looks for innovation opportunities between several teams
• Proposes initial technical implementation to support architectural changes
• Ensures company-wide goals are aligned across the technical team
• Provides a point of escalation for complex technical challenges
• Attain a measurable impact on the work of the technical team
• Interact with customers and other external stakeholders
• Exposes the work of the technical team and their business impact internally
• Knowledgeable in all specialties practiced within the company
• Provides clear and effective guidance for technical approaches to accomplish certification of designs by employing methodologies that bring the greatest overall value to the company
• Provides technical review and approval of technical designs, especially those that are of high risk or new technology
• Establishes and maintains relationships with essential internal and external technical experts to ensure technical expertise is available and program requirements are being achieved
• Develop and maintain disaster recovery and business continuity plans.
• Be aware of scope creep and ensure that work effort is aligned with quotes and services
• Be an escalation point for senior engineers (L4)

Training and Development of Staff

• Monitor and assess the performance of the technical team and provide feedback to Senior Management for growth and learning opportunities
• Teach, mentor, grow, and provide advice and guidance to engineers and service staff
• Provide technical leadership and mentoring of technical staff
• Partner with management and HR to assist in recruiting, hiring, training, and employee performance evaluations
• Assist with identifying new and existing talent to be introduced to the business

Project Management

• Lead and manage technical projects from conception to completion as and when required
• Align with the business technical methods, approaches, and products that meet the solution requirement
• Take a leading role in projects that require thought leadership and guidance
• Ensure we are on track regarding project tasks, providing assistance where required to project managers
• Provides input and guidance during all phases of programs to solve challenging technical issues

MagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high-growth phase. Our mission is to empower individuals and organizations, enhancing their value through our innovative software solutions

Location: Durban - KwaZulu Natal, South Africa

Position Summary:

Execute tasks related to MagicOrange's IT infrastructure, assist in the operational layer of our SaaS platform estate, and ensure security governance. Provide operational resilience, secure cloud usage, and consistent IT support across a globally distributed, hybrid workforce.

Key Responsibilities

Cloud Infrastructure & SaaS Operations

• Oversee and optimize the suite of SaaS platforms and operational tools used across the business to ensure seamless day-to-day functionality, efficiency, and support for all users.
• Maintain end-user computing, network operations, and endpoint protection to ensure operational continuity and user satisfaction.
• Implement tooling, automation, and remote support models for globally distributed and hybrid workforces.
• Administer Microsoft Entra ID, including provisioning, monitoring, and performance optimization.

Azure Governance & Compliance

• Configure and maintain Azure Policy, Blueprints, and Compliance Manager to align with ISO 27001, GDPR, POPIA, SOC II, and other regulatory frameworks.
• Create dashboards and evidence packs for auditors, executives, and clients, automating compliance reporting and remediation tasks.

ISMS & Security Framework Ownership

• Collaborate with the CISO Office on maintaining and enhancing the ISO 27001 ISMS, including contributing technical input for the Statement of Applicability and participating in internal/external audits as needed.
• Ensure IT infrastructure and cloud tooling align with the compliance goals set for ISO 27001, SOC 2, POPIA, and GDPR.
• Support the CISO in conducting risk assessments related to infrastructure and SaaS operations and contribute to the IT-specific entries in the centralized risk register.

Identity & Access Management

• Implement and maintain identity services and access controls (e.g. RBAC, MFA, PIM) in accordance with IAM policies and governance.
• Enforce least-privilege access via automated policy enforcement and periodic reviews.

SaaS Licensing & Software Asset Management

• Manage Microsoft EA/CSP and other enterprise SaaS subscriptions.
• Develop and maintain a licensing compliance framework and optimize cost forecasting.

Incident Response & Resilience

• Execute incident response procedures under the direction of the CISO Office, coordinate with partners on infrastructure-related aspects, and implement technical corrective actions post-incident.
• Conduct post-incident investigations and implement corrective actions.

People & Vendor Management

• Collaborate with MSPs, security partners, and SaaS vendors.
• Ensure cost-efficiency across infrastructure and tooling.

Cross-Functional Collaboration

• Work with Product, Finance, HR, and Engineering teams to align IT operations with strategic business goals.
• Present technical KPIs, risks, and compliance status to non-technical executives and client stakeholders.

IT Operations & Support Responsibilities

• Handle issues with screens, docking stations, laptops, and printers, as well as provide necessary cords.
• Set up workstations, perform hardware upgrades (RAM, batteries), and manage cables.
• Manage the employee onboarding process, conduct access audits, and update general user information in systems like Microsoft Teams and email.

Required Skills & Experience

• 6–8 years in IT infrastructure, SaaS operations, or IT security.
• Diploma/Degree in IT.
• 3+ years working with Microsoft Azure environments.
• Proven experience with distributed teams, SaaS platforms, and remote support operations.
• Demonstrated involvement in ISO 27001, SOC 2, or GDPR/POPIA compliance programs.
• Strong knowledge of firewall/router technologies and network security concepts
• Proficiency with administrating Windows OS and Servers.
• Experience with Active Directory (Entra ID), DNS/DHCP
• Microsoft Exchange, Office365, Microsoft Intune, Microsoft Defender365 experience is desired.
• Hands-on experience with monitoring and diagnostic tools
• Experience supporting on-prem and Azure-hosted environments
• Ability to troubleshoot and resolve complex infrastructure issues independently

Preferred Qualifications

• Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco).
• Familiarity with ITSM and ISMS platforms.
• Multi-cloud awareness (Azure, AWS, GCP).

Join us at MagicOrange and help shape the future of IT Financial Management and FinOps Software by ensuring our customers achieve the highest levels of satisfaction and success.

MagicOrange is an equal opportunity employer, committed to promoting diversity and inclusion in the workplace. We value and appreciate the diverse contributions and perspectives of all our employees.

Job title : Systems Administrator / Infrastructure Specialist

Job Location : KwaZulu-Natal, Durban

Deadline : November 09, 2025

The Systems Administrator ensures the stability, security, and efficiency of the company’s IT infrastructure. This role manages servers, networks, storage, endpoints, and business‑critical applications, acting as the technical backbone of the IT department. Working closely with managed service providers (MSPs), the Systems Administrator ensures business continuity across all locations.

• Infrastructure Management – Dell servers, Windows Server 2022, VMware, Hyper‑V, Synology NAS.
• Backup & Recovery – Veeam, patching, DR planning.
• Network & Security – Meraki firewalls, HP InstantOn switches, Cambium Wi‑Fi, VPNs, SOC & SIEM alerts, Datto EDR.
• Endpoint & Device Management – PCs / laptops, Epson / Zebra / Lexmark / HP printers, barcode scanners, Sunmi & Zebra Android devices, POS peripherals.
• Cloud & Collaboration – Microsoft 365 administration (Azure AD, Exchange Online, SharePoint, OneDrive, Power Platform).
• Monitoring & Continuity – ERP, POS, e‑commerce, and finance systems uptime.
• Documentation & Governance – ITGlue, SharePoint, compliance support.
• Support Coverage & Travel Requirement – Standby support: Participation in a scheduled standby roster for evenings and weekends. Mandatory Saturdays: Two Saturdays per month (8:00am – 2:00pm, onsite) scheduled in advance by the Head of IT. Travel: Required to travel to stores and offices within South Africa and neighbouring countries to provide onsite IT support, project implementations, and system upgrades.
• These requirements are part of the role’s standard duties and are not eligible for overtime or additional allowance.

• 5+ years in Systems Administration or IT Infrastructure.
• Strong knowledge : Windows Server, Active Directory, Azure AD, VMware / Hyper‑V.
• Networking fundamentals (Meraki / HP switches, firewalls, Wi‑Fi).
• Veeam backup, endpoint and device support experience.
• Familiarity with SOC / SIEM tools and IT security principles.
• Excellent troubleshooting, documentation, and communication skills.
• Willingness to travel regularly for store / site support.

Introduction

Welcome to the Toys R Us world of awawesome, where we want your little ones imaginations to run free!

Toys R Us and Babies R Us are well established international brands.

Commonly referred to as the “World’s Greatest Toy Stores”, Toys R Us SA currently boasts 50+ physical stores, two of which are located in Namibia, Botswana and Zambia, as well as an ALL NEW AWWWESOME online store.

The key focus of the group is to ensure that customers, young and old, from children to grandparents, are offered an amazing range and experience, complimented by great value! Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance?

The Systems Administrator ensures the stability, security, and efficiency of the company’s IT infrastructure. This role manages servers, networks, storage, endpoints, and business-critical applications, acting as the technical backbone of the IT department. Working closely with managed service providers (MSPs), the Systems Administrator ensures business continuity across all locations.

• Infrastructure Management – Dell servers, Windows Server 2022, VMware, Hyper-V, Synology NAS.
• Backup & Recovery – Veeam, patching, DR planning.
• Network & Security – Meraki firewalls, HP InstantOn switches, Cambium Wi-Fi, VPNs, SOC & SIEM alerts, Datto EDR.
• Endpoint & Device Management – PCs/laptops, Epson/Zebra/Lexmark/HP printers, barcode scanners, Sunmi & Zebra Android devices, POS peripherals.
• Cloud & Collaboration – Microsoft 365 administration (Azure AD, Exchange Online, SharePoint, OneDrive, Power Platform).
• Monitoring & Continuity – ERP, POS, ecommerce, and finance systems uptime.
• Documentation & Governance – ITGlue, SharePoint, compliance support.

• Standby support: Participation in a scheduled standby roster for evenings and weekends.
• Mandatory Saturdays: Two Saturdays per month (8:00am – 2:00pm, onsite) scheduled in advance by the Head of IT.
• Travel: Required to travel to stores and offices within South Africa and neighbouring countries to provide onsite IT support, project implementations, and system upgrades.
• These requirements are part of the role’s standard duties and are not eligible for overtime or additional allowance.

• 5+ years in Systems Administration or IT Infrastructure.
• Strong knowledge: Windows Server, Active Directory, Azure AD, VMware/Hyper-V.
• Networking fundamentals (Meraki/HP switches, firewalls, Wi-Fi).
• Veeam backup, endpoint and device support experience.
• Familiarity with SOC/SIEM tools and IT security principles.
• Excellent troubleshooting, documentation, and communication skills.
• Willingness to travel regularly for store/site support.

ENVIRONMENT

PLAY a pivotal role in providing technical leadership and guidance to ensure the alignment of strategies and services as the next IT Infrastructure and Network Engineer sought by a cutting-edge Tech company in Durban. You will oversee high-impact, complex, time-sensitive, or critical challenges and orchestrate cross-departmental collaboration and execution to achieve successful outcomes. You will be entrusted to lead the development of innovative technical methods, techniques, and strategies in line with business plans while serving as a mentor and influencer, offering guidance and knowledge transfer to technical staff within your specialised discipline.

• Provide expert service delivery to clients.
• Lead by example with administrative tasks such as ensuring logs are up to date and time is accounted for in systems as per the company policy.
• Oversee and manage the design, development, and implementation of technical solutions.
• Analyse technical challenges and develop solutions.
• Research and recommend new technologies, processes, and procedures.
• Proactively identify opportunities to reuse or generalise existing services and product features.
• Expose technology and organisational needs throughout the field.
• Solve technical problems of the highest scope, complexity, and ambiguity for their customers and peers.
• Interface with Senior Management and enable techs to engage on department-level aspects of larger initiatives.
• Look for innovation opportunities between several teams.
• Propose initial technical implementation to support architectural changes.
• Ensure company-wide goals are aligned across the technical team.
• Provide a point of escalation for complex technical challenges.
• Attain a measurable impact on the work of the technical team.
• Interact with customers and other external stakeholders.
• Expose the work of the technical team and their business impact internally.
• Knowledgeable in all specialties practiced within the company.
• Provide clear and effective guidance for technical approaches to accomplish certification of designs by employing methodologies that bring the greatest overall value to the company.
• Provide technical review and approval of technical designs, especially those that are of high risk or new technology.
• Establish and maintain relationships with essential internal and external technical experts to ensure technical expertise is available and program requirements are being achieved.
• Develop and maintain Disaster Recovery and Business Continuity Plans.
• Be aware of scope creep and ensure that work effort is aligned with quotes and services.
• Be an escalation point for Senior Engineers (L4).

• Monitor and assess the performance of the technical team and provide feedback to Senior Management for growth and learning opportunities.
• Teach, mentor, grow, and provide advice and guidance to Engineers and service staff.
• Provide technical leadership and mentoring of technical staff.
• Partner with management and HR to assist in recruiting, hiring, training, and employee performance evaluations.
• Assist with identifying new and existing talent to be introduced to the business.

• Lead and manage technical projects from conception to completion as and when required.
• Align with the business technical methods, approaches, and products that meet the solution requirement.
• Take a leading role in projects that require thought leadership and guidance.
• Ensure they are on track regarding project tasks, providing assistance where required to Project Managers.
• Provide input and guidance during all phases of programs to solve challenging technical issues.
• Strive to meet project milestones on time in accordance with the project plan.

• Conduct reviews and audits of clients to ensure compliance with technical standards and client requirements.
• Collaborate with internal teams to address any discrepancies or issues identified during the audit process.
• Provide technical input and guidance to rectify audit findings and ensure client satisfaction.
• Ensure customer technical documentation is up to date at all times and is accurate.

• Maintain architect level certifications in products and vendors that align with the organisation’s vision.
• Actively grow your leadership and management skillset.
• Continuous development of leadership and management skills through various training interventions both through the company and personally.

• Work closely with Pre-sales Department and Sales Department ensuring constant alignment.
• Communicate effectively via company communication tools (WhatsApp, Teams, CRM, Service Desk).
• Lead by example always.
• Work with Engineers to help them achieve their work targets.
• Ensure that you are in the office 3 days a week to assist the team and lead by example.
• Be generous with your after-hours time to help your colleagues develop and learn from you.
• Be aware of and manage your stress levels to ensure you have a composed and calm demeanour always.
• Have a constant improvement mindset.

• Achieve your billable hours-based targets.
• Account for 100% of your time at the Service Desk.
• Ensure administration is always up to date in systems.
• Respond to work communications quickly and effectively.
• Have a “get it done now” attitude.
• Ensure sufficient diligence prior to escalation to management.
• Ensure matters that are escalated are done so timeously.
• Take accountability and responsibility for your role and duties.

• Minimum of 10 years of experience in Engineering or a related field.
• Proven experience in progressively responsible technical roles, including leadership positions.
• Senior experience in system design, architecture, and implementation.
• Proven track record of successful Project Management.
• Knowledge of best practices and secure design principles.

• A “can do now” mindset.
• Able to work effectively in stressful situations.
• Open minded to personal growth and development.
• Strong technical and analytical skills.
• Excellent problem-solving and critical-thinking skills.
• Excellent communication and interpersonal skills.
• Able to work as part of a team and independently.

2 days ago Be among the first 25 applicants

Faircom, a proud division of the Faircape Group, is a leading ISP that connects clients through high‑speed uncapped fibre solutions, wireless fibre packages, and VoIP connections. We partner with leading infrastructure providers – including managing our own networks – to deliver reliable, world‑class connectivity.

We are seeking a detail‑oriented, proactive Infrastructure Manager to oversee and optimize a vital part of an established business. In this role, you will influence both strategic direction and daily operations, with the opportunity to benefit from the company’s growth through potential shareholding.

• Entire Group’s network and infrastructure, spanning:
  • The Claremont Office and six luxury retirement villages (each with its own body corporates and residential communities)
  • Six healthcare centres based on the retirement villages, including both long‑term facilities and sub‑acute centres – with a flagship 83‑bed sub‑acute unit in Tokai and a growing sub‑acute facility in Somerset West
  • Faircom ISP network, serving approximately 4,500 residential and corporate clients
• Senior leadership position where you will drive performance, ensure network stability, manage supplier relationships, and build a reliable infrastructure to support both our residents and corporate services.

• Above‑market related salaries to attract top talent
• Quarterly performance bonuses
• Flexi‑time (work between 06h30 – 18h30) to support work‑life balance
• Modern, centrally located offices in Claremont, close to Cavendish
• Onsite barista offering free coffee and a subsidised vending machine
• Discounted Faircom ISP packages
• Subsidised parking close to the office
• Long service leave in recognition of loyalty and commitment

• Provide strategic leadership in administering and monitoring the Group’s network infrastructure, ensuring optimal performance, stability, and reliability across all entities.
• Oversee proactive monitoring and troubleshooting processes, ensuring issues are escalated and resolved efficiently through the relevant teams or service providers.
• Plan, approve, and implement network changes and upgrades to improve efficiency, resilience, and user experience, while aligning with Group objectives.
• Direct and oversee the configuration of networks for new sites, ensuring seamless integration with existing infrastructure.
• Ensure best practice in routing and switching through the team’s application of robust protocols and technologies.
• Drive scheduled maintenance and system support, ensuring minimal disruption to both commercial and residential clients, as well as healthcare and office operations.
• Manage the execution of major IT projects (updates, upgrades, migrations, outages), setting realistic timelines, allocating resources, and monitoring delivery.
• Identify and prioritise infrastructure growth areas to support current operations and future expansion.
• Provide oversight for customer growth initiatives, guiding the team in developing innovative strategies to expand the Group’s ISP footprint.
• Engage and collaborate with other business units to ensure IT infrastructure supports broader organisational projects and operational needs.
• Ensure robust data protection by managing and testing backup processes, guaranteeing reliability and compliance.
• Oversee the VOIP platform, ensuring clear, cost‑effective, and reliable communications across the Group.
• Maintain and enforce accurate network documentation for compliance, governance, and operational reference.

• Qualification: NQF Level 7 (Bachelor’s) in Computer Science, Information Technology, or related fields.
• Networking certification in Mikrotik advantageous

• Proven experience in network and infrastructure management, ideally with exposure to ISP environments.
• Proven track record managing enterprise‑scale networks with multiple sites.
• Background in ISP operations (provisioning, monitoring, client support) – advantageous.
• Knowledge of fibre networks, last‑mile connectivity, and carrier management.
• Experience in managing teams.

• Strong technical expertise in routing, switching (L2/L3), firewalling, and VPN technologies.
• Proficiency in network monitoring and automation tools.
• Ability to design and implement secure, scalable infrastructure solutions.
• Result driven
• Leadership, mentorship, and team‑building skills.
• Excellent communication skills to engage with both technical and non‑technical stakeholders.
• Analytical mindset with strong problem‑solving ability.
• Adaptability to manage priorities across multiple business entities and client group

• Must have a valid drivers licence and reliable vehicle
• Clear health record
• Clear criminal record
• Clear credit record
• Positive written references

At Faircape we offer above‑market related salaries, all salaries will be dependent on each individual's experience, qualifications, skills and attributes.

To see more about Faircape and what we have to offer go and look at our informative website:

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.

Infrastructure Architect

Contract duration: 12 months

Location: Cape Town

• Infrastructure Architecture & Planning
• Define and maintain the target-state infrastructure architecture across data centres, cloud platforms, and edge environments.
• Lead the roadmap for infrastructure modernization including virtualization, hyperconverged systems, containerization, and network overlays.
• Establish infrastructure patterns and blueprints for compute, storage, backup, disaster recovery (DR), and network architectures.
• Align infrastructure strategy with enterprise architecture principles, performance objectives, and service level agreements (SLAs).
• Cloud and Hybrid Enablement
• Drive hybrid and multi-cloud architecture strategy across AWS, Azure, and private cloud (e.g. OpenStack, VMware).
• Architect secure, compliant infrastructure-as-code pipelines, integrating Terraform, Ansible, or similar tools.
• Guide cloud landing zone design, architecture, identity federation, and interconnect strategies.
• Ensure observability, cost governance, and elasticity in cloud-native workloads.
• Security, Resilience & Compliance
• Embed security-by-design principles into infrastructure blueprints, including micro segmentation, encryption, and zero-trust access.

Essential:

• 8+ years in infrastructure or cloud architecture roles in high-availability environments.
• Strong background in data center and cloud network architecture, compute and virtualization, storage and backup, hybrid cloud design, IaC and automation, CI/CD and infrastructure observability.
• Experience with platform engineering, service mesh, and secure enclave deployment.
• Familiarity with Fintech or payments grade infrastructure standards.
• Clear understanding of layered security, zero trust, and identity federation.
• Demonstrated hands-on experience architecting Infrastructure:
• Hybrid/multi-cloud architectures (AWS, Azure, GCP), container orchestration (Kubernetes), IaaS/PaaS adoption models.
• Deep understanding of architectural implications for regulatory compliance frameworks (e.g., PCI-DSS, GDPR, ISO 27001).
• Experience integrating Zero Trust Architecture, identity management (OAuth2, OpenID, SAML), and encryption protocols into enterprise design.
• Familiarity with architecture risk assessments, threat modelling, and secure-by-design principles.
• Strong experience in designing high traffic, scalable, reliable, and secure infrastructure.
• Understanding of cloud architecture and services (e.g., serverless).
• Architect HA/DR solutions across critical systems, ensuring geographic redundancy and failover readiness.
• Ensure infrastructure compliance with PCI-DSS, ISO 27001, and local regulatory requirements.
• Support infrastructure risk assessments and penetration testing preparation.

• Participate in Architecture Review Boards to assess infrastructure impact and conformance to strategy.
• Collaborate with DevOps, SRE, security, and operations teams to promote infrastructure reliability and automation.
• Engage with vendors, cloud providers, and technology partners for capability assessment and solutioning.
• Produce and maintain infrastructure architecture documentation, standards, and runbooks.

Infrastructure Strategy & Alignment

• Deliver infrastructure blueprint aligned to EA target architecture within 90 days.
• Define scalable deployment topologies for critical systems (e.g., mobile money platforms, APIs, microservices clusters).
• Champion use of infrastructure blueprints and reusable templates to reduce config drift and accelerate onboarding.
• Cloud Modernization & Optimization computing, containerization, orchestration).
• Experience leading or supporting large scale modernization or transformation programs (e.g., core banking revamp, mobile money overhaul, ERP replacement).

• Kubernetes cluster design and day-to day operations experience.
• Experience integrating 3rd-party observability platforms (e.g., Datadog, Splunk).
• Exposure to edge computing, CDN integration, and mobile backend scaling strategies.
• Cloud certification (e.g., AWS Certified Solutions Architect, Azure Architect Expert).
• Experience of continuous delivery and release automation processes.
• Knowledge and interest in market leading Payments technologies, suppliers and innovations
• Understanding of technical and architectural policies and ability to transform that policy into detailed technical design.
• Experience in Vendor assessment and technical due diligence for major platform selections.

• Bachelors or Masters degree in Computer Science, Information Systems, Network Engineering, or
• Enable at least 3 legacy workloads for cloud readiness with full infra-as-code deployment.
• Design secure, multi-cloud landing zones with federated identity, policy enforcement, and network segmentation.
• Develop migration playbooks and automated cutover strategies to enable safe cloud transitions.
• Resilience, DR, Security & Observability
• Deploy observability and automation across 60% of critical systems.
• Establish platform SLAs and work with Tech Ops to monitor, improve uptime and performance.
• Ensure all infra configs comply with internal baselines and pass automated security scans.
• Integrate infra security with SIEM, SOAR, and vulnerability tools in collaboration with cybersecurity teams.