12,378 IT Manager jobs in South Africa

Essential Functions:

• Client Portfolio Management: Responsible for the end-to-end management of key accounts, focusing on IT service delivery, including call center operations and technology.
• Technology solutioning and delivery: Understand the current industry environment and partner with multiple teams to design solutions using SD-WAN/ Internet / MPLS / Azure / Amazon Cloud / GCP etc.
• IT Service Management: Lead reviews of service delivery performance, focusing on SLA adherence and ongoing projects.
• Compliance & Information Security: Ensure effectiveness in compliance and information security within client processes, especially for call center data security and privacy.
• Client Liaison: Collaborate closely with clients to understand their requirements and align expectations, particularly around cloud-based contact center services/data and AI technologies.
• Incident Management: Maintain a database of major incidents, capturing downtimes, application issues, and major outages.

Technical Skills:

• Knowledge of Cloud Technologies such as AWS, Azure, or Google Cloud; understanding cloud migration, hosting, and service models (IaaS, PaaS, SaaS).
• IT Networking Background: Solid knowledge of foundational IT certifications like A+ (CompTIA IT Fundamentals) and N+ (CompTIA Network+), including troubleshooting, networking fundamentals, and hardware/software support.
• Experience with Call Center Platforms such as Avaya and Genesys—both in terms of implementation, troubleshooting, and optimizing performance.
• Preferably hold an industry-recognized certification like ITIL/ITSM.
• Knowledge of Project Management Methodologies.
• ITIL Framework Knowledge: Including Incident Management, Problem Management, Change Management, and Service Management within call center environments.

Process-Specific Skills:

• Ability to interface and communicate effectively at all levels within EXL and client organizations, particularly regarding call center operations and technology.
• Understanding of Enterprise Business Processes, IT Processes, and Service Delivery, with emphasis on Call Center Operations and Call Center Technology Management.
• Working knowledge of MS Office, MS Project, Visio, and call center software platforms such as Avaya, Cisco, Genesys, or Five9.

Education Requirements:

• A graduate degree, preferably B.E./B.Tech.
• Industry-recognized certifications like ITIL/ITSM, PMP, A+, N+, and Cloud Certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Fundamentals) are an advantage.

Work Experience Requirements:

• Minimum 12-16 years of experience in managing IT service delivery and call center operations for large BPO client relationships (800+ seats).
• Willingness to work in a 24x7 environment.

Description of the role and purpose of the job :

We have an exciting opportunity to join our Financial Risk Management business unit, as we are looking to fill a Manager / Assistant Manager position in our Credit Risk & Capital Management team. We are a specialist function within KPMG's Advisory Practice, primarily assisting clients with developing and reviewing complex statistical models used to quantify financial risks. The Credit Risk & Capital Management team comprises credit risk modellers and analysts from diverse backgrounds, including mathematics, statistics, engineering, and actuarial sciences.

As a Manager / Assistant Manager, you will play a key technical role in auditing and developing credit risk models (such as IFRS9, scorecards, etc.), and support the Senior Manager with project planning, organization, and quality control. The role offers exposure to various modelling techniques used by banks, ranging from local credit providers to globally systemic banks. It also provides access to the latest technologies, allowing you to enhance your coding skills in Python, R, and SAS.

Key responsibilities :

• Development and review of credit risk models for provisioning and regulatory capital purposes.
• Supporting project management across planning, budgeting, execution, and close-out phases.
• Assisting with coding and automation of financial risk management models.
• Contributing to building a coaching culture that encourages empowerment, open communication, and constructive challenge within the team.

Skills and attributes required for the role :

• Relevant experience in a quantitative credit risk role.
• Proficiency in contemporary statistical techniques and credit risk modelling practices.
• Ability to read, interpret, and develop software code, with experience in SAS, Python, or R.
• Strong organizational and time management skills.
• Proven experience in managing small workstreams and delivering results.
• Experience in managing, coaching, and mentoring junior staff.
• Ability to work effectively in a fast-paced environment with conflicting priorities.
• Excellent presentation and communication skills, capable of explaining quantitative concepts to technical and non-technical audiences.

Minimum requirements to apply for the role (including qualifications and experience) :

• A Hons or Masters degree in a quantitative discipline such as Quantitative Finance, Mathematics, Statistics, or equivalent; FRM qualification is advantageous.
• At least five years of experience in credit risk.

• Development and review of credit risk model both for provisioning and regulatory capital requirement purposes
• Support with managing projects in the planning/budgeting, execution, and close-out phases.
• Assisting with the coding and automation of financial risk management models
• Participating in building a coaching culture aimed at getting the best out of others in an environment where everyone in the team feels empowered to speak up or challenge where appropriate.
  
  

• Relevant experience within a quantitative credit risk-based role
• Well versed in contemporary statistical techniques and practices in credit risk modelling.
• Able to read, interpret and create software code, and relevant experience with modern computing languages related to credit risk modelling (e.g. SAS, Python, or R)
• Strong organisational and time management skills
• Proven track record of managing and delivering small workstreams
• Experience of managing teams, coaching and mentoring junior staff
• Able to work effectively in a fast-paced environment with conflicting priorities and deadlines.
• Good presentation and communication skills with ability to articulate quantitative concepts to both technical and non-technical individuals
• Participating in building a coaching culture aimed at getting the best out of others in an environment where everyone in the team feels empowered to speak up or challenge where appropriate.
  
  

• A Hons or Masters degree in a quantitative discipline such as Quantitative Finance, Mathematics, Statistics or equivalent, FRM advantageous
• At least five years of experience in credit risk

Join to apply for the Assistant Manager / Manager role at KPMG South Africa

Join to apply for the Assistant Manager / Manager role at KPMG South Africa

Description Of The Role And Purpose Of The Job

We have an exciting opportunity to join our Financial Risk Management business unit, since we are looking to fill a Manager/Assistant Manager position in our Credit Risk & Capital Management team. We are a specialist function within KPMG’s Advisory Practice which has as its main purpose to assist clients with the development and review of often complex statistical models used to quantify financial risks. The Credit Risk & Capital management team is made up of credit risk modellers and analysts from a broad and diverse range of quantitative backgrounds, including mathematics, statistics, engineering and actuarial.

As an Manager/Assistant Manager, you will not only have a technical specialist role in the auditing and the development of credit risk models (IFRS9, scorecards, etc.), but also assist the Senior Manger with responsibilities with regard to the planning, organization and quality control of projects. The role offers exposure to a wide range of modelling techniques used by banks ranging from smaller local credit providers to globally systemically important banks. It also provides access to the latest technologies and developments, and you will be able to hone your coding skills in packages like Python, R and SAS.

Key Responsibilities

• Development and review of credit risk model both for provisioning and regulatory capital requirement purposes
• Support with managing projects in the planning/budgeting, execution, and close-out phases.
• Assisting with the coding and automation of financial risk management models
• Participating in building a coaching culture aimed at getting the best out of others in an environment where everyone in the team feels empowered to speak up or challenge where appropriate.
  
  

• Relevant experience within a quantitative credit risk-based role
• Well versed in contemporary statistical techniques and practices in credit risk modelling.
• Able to read, interpret and create software code, and relevant experience with modern computing languages related to credit risk modelling (e.g. SAS, Python, or R)
• Strong organisational and time management skills
• Proven track record of managing and delivering small workstreams
• Experience of managing teams, coaching and mentoring junior staff
• Able to work effectively in a fast-paced environment with conflicting priorities and deadlines.
• Good presentation and communication skills with ability to articulate quantitative concepts to both technical and non-technical individuals
• Participating in building a coaching culture aimed at getting the best out of others in an environment where everyone in the team feels empowered to speak up or challenge where appropriate.
  
  

• A Hons or Masters degree in a quantitative discipline such as Quantitative Finance, Mathematics, Statistics or equivalent, FRM advantageous
• At least five years of experience in credit risk

• Seniority level Mid-Senior level

• Employment type Temporary

• Job function Other
• Industries Business Consulting and Services

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The server & network infrastructure team is seeking a strong Linux & Systems Administration Specialist to join its team. You will require a proven track record with at least 5+ years’ experience in a similar role having supported Linux Systems in an enterprise environment. You will also preferably be certified on CentOS, RedHat or Oracle Linux. Network and Firewall related knowledge and skill is an advantage.
In this position you will be required to:

• Install, configure, support and maintain Linux servers in development, test and production environments.
• Investigate and troubleshoot performance and other issues.
• Maintain design and support documentation.
• Possess strong general knowledge of Infrastructure services relevant to Linux like DNS, NTP, network, security hardening and other common Linux services.
• Administer Enterprise storage systems like NetApp, EMC, etc.
• Create and maintain Bash scripts for automation and other tasks.
• Install, configure and maintain a wide variety of open source and enterprise applications on Linux.
• Ensure systems are backed up and can be restored in the event of a disaster.
• Maintain a disaster recovery site.

• Ability to learn quickly.
• Good written and verbal communication skills.
• Good analytical skills.
• Manage time and workflow to meet service levels.
• Handle stressful situations effectively.
• Ability to anticipate and address problems.
• Respect for a high degree of confidentiality.
• Able to work well in a team and/or individually.
• A hard worker.
• Desire to add value.
• Attention to detail and accuracy.
• Service orientated.
• Takes initiative and is driven.

• Preferably be CCNA or CCNP qualified.
• 5+ Years’ experience in a similar role.
• Setting up and managing Cisco networking equipment.
• Setting up and managing Fortinet firewalls.
• Managing and troubleshooting complex networks including enterprise Wi-Fi and a proven track record.
• Performance optimization skills.

R 5000 - R 65000 - Monthly

We are a well-established fresh produce supply business based at the Johannesburg Market. We're looking for a young, dynamic, and motivated individual to step into the role of Manager. This is a hands-on position with real opportunity for growth in the business.

Key Responsibilities:

• Manage daily operations of the business
• Communicate clearly and effectively with clients and staff
• Maintain and grow existing client relationships
• Actively seek out and bring in new business
• Oversee stock, orders, and schedule deliveries
• Handle basic admin and reporting
• Work independently and take initiative

Requirements:

• Own laptop and reliable transport
• Strong communication and interpersonal skills
• Able to work independently and under pressure
• Flexible to work early morning hours (starting at 5:00 AM)
• Matric essential; diploma or degree in Business Management, Sales, or Accounting is a plus
• Prior experience in sales, hospitality, or fresh produce is highly preferable
• Familiarity with the Johannesburg Market is an advantage but not essential
• Computer literate (Microsoft Office Suite)
• Strong-minded, reliable, and self-motivated

What We Offer:

• Negotiable salary based on experience
• Growth opportunity within the business
• Fast-paced, engaging work environment

Job Type: Full-time

Work Location: In person

Application Deadline: 2025/08/15

Expected Start Date: 2025/09/01

Description

General Summary: Supports the General manager by providing direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the following duties throughout a standard 50 to 55 hour workweek. Position reports to the General Manager and requires minimal supervision.

Essential Duties & Responsibilities:

1. Knowledgeable in current Company policies, practices and industry standards as they pertain to the organization and their impact on the organization as a whole.
2. Responsible for training, monitoring and implementing operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed.
3. Assists the General Manager in recruitment, selection, promotion, employee relations and scheduling relating to individual performance and business needs.
4. Coordinates the preparation, cooking and packaging of food orders as needed.
5. Monitors food cost and quality controls by reducing waste through the correct use of purchasing, receiving, storage, preparation, food labeling and rotation procedures.
6. Records and analyzes cash flow, movement of inventory, labor costs and cost of sales on a daily basis.
7. Observes all state and federal regulations as required by law to ensure the health and well being of employees and/or guests.
8. Administer Progressive Discipline Policy according to guidelines.
9. Lead by demonstrating a willingness to assume any responsibility or perform any task (“shift to assist”) regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.

Requirements

Required Knowledge, Skills, & Abilities:

1. Minimum two years previous management experience in a full service establishment based on management’s discretion.
2. Knowledgeable in both back-of-house and front-of-house operations.
3. Capable of making clear concise oral and written communication to all levels of employees.
4. Proficient use of all restaurant equipment including but not limited to such tools as: calculators, cash registers, computers, ovens, smokers, knives, etc.

Education & Experience: High School diploma or equivalency as determined by management.

Certifications/Licenses: Food Service Manager Certificate and completion of M.I.T. Program.

Physical & Mental Requirements:

• Position requires the employee to perform most of the work from a standing position for a total of ten to eleven hours each day frequently walking, pushing, pulling, lifting, cutting, carrying, kneeling, or stooping.
• Work will involve frequent periods of lifting up to 30 pounds with occasional lifting to exert up to 80 pounds.

Working Conditions:

Position is in a climate-controlled establishment. Employees will be exposed to temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling.

At Monocle, we believe work is more than just a job. It is a chance to make a difference in the world of finance. An opportunity to fulfil your potential. To make friendships with ambitious, positive, like-minded people. To gain invaluable industry experience and learn critical skills that will make you a highly sought-after management consultant.

Monocle is a people-centric, independent consulting firm, specialising in banking and insurance. We understand that our greatest asset is our people and because of this, we do things a bit differently.

Unparalleled growth and exposure – Monocle is uniquely positioned in the market to undertake projects across a wide spectrum of critical and exciting areas of the financial services industry. Our managers deliver mission critical projects at the most prestigious banks and insurers in Johannesburg, Cape Town, London and Amsterdam.

Unlimited training and development – Investment in our people’s development is at the heart of Monocle’s company ethos. That is why we prioritise the upskilling of every employee.

Unique and vibrant company culture – At Monocle, we believe friends work better together than colleagues. We love nothing more than partaking in a wide variety of activities through our company sponsored clubs.

Ultra-competitive compensation – At Monocle, we want the best talent to join our team, so we understand that those individuals need to be recognised and rewarded for their true value.

Monocle embraces an ongoing and active approach to amplifying the talents of our people, empowering them to unlock their full potential and feel fulfilled in their careers. Our vibrant culture thrives through our shared growth mindset, collaboration, support, and social connection, fostering a space where everyone can flourish. We are committed to continuous learning and provide ongoing technical training, industry certification support, and personal development opportunities through mentorship and executive engagement. Ultimately, we strive to create an environment that nurtures ambition, supports well-being, embraces diversity, upholds integrity, and inspires individuals to make a positive and lasting impact on the world around us.

Taking on a senior role on Monocle’s consulting engagements with our clients

Taking responsibilityfor the successful delivery of projects

Solving complex industry specific problems

Mentoringanalysts and consultants, including providing career guidance and support

Identifying opportunities to grow with existing and new clients

Conducting business and data analysis

Designing and implementing management reports and dashboards

Writing, reading and analysing various computer programming languages

Continuously developing business knowledge and technical skills in the areas in which Monocle provides consulting services

Hold a degree, with strong preference for a post graduate qualification.

Have five years or more relevant experience in the financial services industry.

Have subject matter knowledge in banking and/or insurance.

Have demonstrable experience in successful project delivery or completing tasks.

Have a proven track record in leading large team.

In addition, the following would be advantageous:

Relevant consulting experience to banks and insurers.

Good technical skills, including experience with tools such as SQL, SAS, Python and Business Intelligence applications.

A professional qualification in finance and risk management, such as CFA and/or FRM.

Is able to work in a dynamic environment where one day never looks like another.

Is enthusiastic in their approach to their work.

Has a hands-on approach and is not afraid to roll up their sleeves and get stuck in.

Regards themselves as a high performer and thought leader.

Is an excellent communicator with exceptional verbal and written communication skills.

Works well under pressure to meet client objectives.

Has experience in system design and implementation in a change environment.

Is experienced in client relationship management.

Is experienced in new business generation and writing proposals.

Is sociable and enjoys interacting with others, both at work and at social events.

Works well independently and in a team.

Shares Monocle’s values.

During the interview process, you will meet with different Monocle representatives – including both People and Culturerepresentatives and company executives – and demonstrate your cognitive abilities in various assessments. A critical aspect of the interview process will be determining whether Monocle will be a good fit for you and your career aspirations, so please come prepared with any questions you may have.

If you have a passion for finance and problem-solving, a relevant qualification, and think you have what it takes to join a team of your smartest and most driven peers, start your Monocle journey today!

A 45-Minute, 60-questions, online competency assessment test.

A personal meeting with People & Culture to get to know you and tell you more about Monocle.

To discuss your skills, business knowledge, experience, project fit and the role requirements.

A discussion with either our CEO, COO or CFO on various topics.

A final offer is made by the P&C team to the candidate.

*Please note that on clicking 'Apply Now' you will be redirected to our third-party career portal.

• Strong administrative skills.
• FIFO knowledge.
• Cost of sales experience.
• Cost control knowledge.
• Wastage and stock shrinkage experience.
• Marketman stock management experience.
• Experience with recipe development.
• Needs to know about profit and loss, cost of sales percentages and gross profit percentage terms.