1,055 IT Staff jobs in South Africa
Network Administrator
Posted 26 days ago
Job Viewed
Job Description
Reference: JHB -NL-2
A leading cash management company based in Houghton is urgently looking for a Network Administrator to assist with support, maintenance, implementation, and optimisation of networks across the business operating systems, ensuring stable, consistent connectivity and security across all network hardware, software, and communication links.
In order to be considered the following is required:
- Degree in Computer Science, Management Information Systems, or related field
- Microsoft Office Suite
- Customer Service
- Practices and methods of systems administration and maintenance
- Scripting, Network Security
- Proficient at administering common network services
- Familiar with common programming languages
- Good written and verbal communication skills
- Computer networking and communication tools
- Knowledge of IT project management principles (e.g., Agile)
- Understanding of Software Development Life Cycle (SDLC)
- 3 years of experience as a Network Administrator for a medium to large enterprise with complex technology environments
- 1 year of experience in operating networks in the cloud, on-premises, and a hybrid environment
- 2 years of experience working with network and routing protocols, switch configuration/programming
- Operational knowledge of major server operating systems
- Operational knowledge of computer networking and cabling infrastructure
- Ability to troubleshoot and perform routine maintenance on servers, computers, and peripheral equipment
- Support Analysis and Design Activities
- Technical implementation in own area
- Quality Management
- Risk Management
- Customer Management
- Effective teamwork and self-management
If you would like to email your CV directly, please send it to or contact .
Package & RemunerationIncludes Medical Aid, Pension, Risk Benefits, Disability, Funeral Cover, and a 13th Cheque for non-management roles.
#J-18808-LjbffrNetwork Administrator
Posted 1 day ago
Job Viewed
Job Description
Job Description:
Join Intelligent Technical Solutions, a dynamic and growing company, as our
Network Administrator.
We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities:
This role is expected to be able to resolve the following technical issues with little or no assistance:
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office, etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
- Server issues of any kind.
- Networking issues of any kind.
- Escalation point for technicians
Job Qualifications:
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2012 to 2022.
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting M365 and Azure.
- Proficient in Firewall rules, VLAN configuration, access point support and administration, VPN tunnels,
- Minimum of five years experience in IT Support or a similar role.
- Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Advanced understanding of managing, and troubleshooting networks.
- Advanced understanding of virtualized environments.
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Network Certifications are preferred.
Job KPI's:
- First-touch closed: Each ticket that is completed with only one time entry contributes to this number
- Utilization: The percentage of time that you are on the clock and billing time to client tickets
- CSAT: Scores filled out by clients using the rating system in tickets
Job Requirements:
- A home office set up that meets the following:
- Computer: A working computer with a minimum of 8GB RAM and one of the following:
- Windows 11 with an Intel i5 or i7 (8th generation or newer), or
- AMD Ryzen 5 or series or newer), or
- macOS 12 or newer.
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
- Webcam: An HD webcam for video calls.
- 2nd Monitor
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hours a week -
8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. - Able to pass our online behavior and cognitive assessments.
- Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
- Able to provide NBI Clearance (for PH applicants).
Compensation:
Pay rate starts at
$18.89/hr
and vary by experience and location.
Benefits:
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
Network Administrator - benoni
Posted 20 days ago
Job Viewed
Job Description
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SUMMARY:
Secure and maintain the organisation’s computer systems network. Maintain a reliable, secure and efficient data communications network.
Recruiter:
Recru-it
Job Ref:
PE /Tabz
Date posted:
Tuesday, June 24, 2025
Location:
Johannesburg, South Africa
Salary:
1000 Annually
SUMMARY:
Secure and maintain the organisation’s computer systems network. Maintain a reliable, secure and efficient data communications network.
POSITION INFO:
Key Performance Areas
- Plan and Set Up Network Infrastructure
- Maintain High Availability Network Infrastructure
- Conduct Research on Latest Networking Practices
- Perform General Administrative Functions
- Undertake Extraneous-to-IT Activities.
Plan and Set Up Network Infrastructure
- Specify network requirements and design solutions
- Implement, configure and maintain LAN
- Implement, configure and maintain WAN
- Define and allocate IP addresses
- Plan and report on network capacity within the company
- Negotiate and provide reciprocal network support and access between the company and third-party vendors
- Set up user accounts, permissions and passwords
- Install and configure network equipment to update/fix hardware/software issues
- Install and integrate new server hardware and applications
- Support and administer third-party applications (Network and Firewall applications)
- Maintain computer networks and systems including software, Virtual hosts, VPNs, routers
- and other physical hardware
- Tune network performance
- Check for and respond to network security and connectivity alerts and incidents
- Monitor network performance (availability, utilization, throughput and latency) and test for
- weaknesses
- Update virus protection software to keep data and communications protected
- Diagnose and identify root causes of network and security issues.
- Research and resolve network performance issues in a timely manner
- Provide accurate solutions to problems escalated from the 1st line support team
- Provide remote infrastructure support/troubleshooting within agreed SLAs
- Monitor and respond to new capacity threshold alerts
- Identify and review appropriate software updates, patches and firmware releases
- Research and make network recommendations on server system operations
- Research and review networking best practices and applications
- Define network policies and procedures
- Communicate networking issues to other IT Teams, Supervisors and management
- Resolve software and hardware configuration issues for users
- Track system’s end of life and specify replacements when needed.
- Document existing systems and formulate comprehensive plans for the implementation of new systems
- Establish and maintain a good working relationship with customers
- Undertake Generator operational checks per prescribed checklist(s)
- Check that OEM generator suppliers’ maintenance regimes are completed per SLA
- Undertake UPS operational/functionality checks per prescribed checklist(s)
- Check that OEM UPS suppliers’ maintenance regimes are completed per SLA
- Process “first point of contact” calls for generator and systems issues and/or failures
- Retrieve camera footage for managers’/supervisors’ review
- Install and maintain camera hardware and cabling
- Conduct solar system operational checks
- Perform basic solar system maintenance (replace fuses, etc.)
- Trouble shoot and resolve office electrical issues
- Matric
- A+ Certificate
- N+ Certificate
- Linux LPIC-1
- BSc degree in Computer Science or related field,
- An equivalent certification at NQF Level 7 (e.g. Cisco Certified Network Associate (CCNA), Aruba Certified Switching Associate (ACSA), FortiGate)
- MCSE
- MCIPT
- Proven experience in a network administrator role
- Verifiable experience in the design and implementation of routing and switching large scale, multi-vendor networks (Aruba, Cisco).
- Direct experience in Network Security (e.g. Sophos, FortiGate)
- Applied experience with Aruba routing and switches
- Practical experience with wireless networks
- Relevant experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution
- Hands on experience in Windows server , hyper v, Designing and Implementing a Server
- Practicable experience with Infrastructure, Linux Server, Microsoft Systems
- Working experience with VMware.
- Solid familiarity with backup and recovery software and methodologies
- Intense knowledge of internet protocols, services and standards.
- Solid understanding of network automation, telemetry, and SDN (Software Defined Networking)
- Knowledgeable in network security standards, best practices, and implementation of them to
- operating procedures and configurations.
- Strong understanding of physical cabling
- Practicable knowledge of best practices around management, control, and monitoring of server infrastructure
- Exceptional written and verbal communication skills
- Excellent problem-solving skills
- Exceptional organising skills
- Ability to diagnose and resolve product, hardware and performance issues independently
- Ability to set up and configure server hardware
- Strong scripting skills
- Robust ability to configure and maintain networking stacks
- Attention to detail/accuracy
- Able to work in a team and independently
- Deadline conscious
- Calm under pressure
- Responsible and accountable
- Self-motivated
- Flexible
- Honest, Hardworking and Humble
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Advertising Services
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#J-18808-LjbffrNetwork Administrator Edenvale
Posted 26 days ago
Job Viewed
Job Description
Managed Talent Solutions' client in the automotive industry is looking for a Network Administrator for a 3 month fixed term contract.
Education and Certification:- Relevant certifications such as CompTIA Network+ and Cisco Certified Network Associate (CCNA) is required.
- Proficiency in networking protocols and technologies (TCP/IP, DNS, DHCP, VPN, VLANs, etc.).
- Knowledge of network hardware, including routers, switches, firewalls, and other networking devices.
- Experience with network monitoring and troubleshooting tools.
- Knowledge of SDWAN technology and connectivity.
- Understanding of network security principles and best practices.
- Familiarity with firewalls, intrusion detection/prevention systems.
- Experience on Palo Alto firewall is an advantage.
- Proficiency in various operating systems, especially Windows and Linux (for Linux would be an advantage, not a preference).
- Experience with server operating systems and services (e.g., Active Directory (Basic), DNS, DHCP).
- Ability to design and implement network infrastructure based on organizational needs.
- Capacity planning and optimization to ensure network performance.
- Effective communication skills to interact with colleagues, management, and end-users.
- Ability to document network configurations, procedures, and troubleshooting steps.
- Strong analytical and problem-solving skills to identify and resolve network issues promptly.
- Ability to troubleshoot hardware, software, and network problems.
- Efficient time management to handle multiple tasks and projects simultaneously.
- Quick response to network issues and outages.
- Ability to work collaboratively with other IT professionals, such as system administrators, security analysts, helpdesk support and 3rd party Vendors.
- The IT landscape is dynamic, and a network administrator should be adaptable to changes in technology and business requirements.
- Providing support to end-users and ensuring a positive customer experience.
Systems Network Administrator
Posted 27 days ago
Job Viewed
Job Description
Argility (ATG) is part of the Smollan Data and Tech Cluster. ATG is a group of South African technology businesses that utilise software and technology to digitise processes, improve efficiencies and create a competitive edge for our customers and partners. We are software specialists who solve complex business problems by supplying and supporting various software solutions such as big data analytics, IoT asset management, retail and supply chain solutions, fleet management software and more. Decades-long customer relationships bear testament to our customer-centric culture, exceptional service and innovative thinking. We strive to become an extension of our customers’ businesses and not just another solution provider. We continue to reinvent and digitally transform organisations and ourselves, on our journey to automate and digitise using machine learning, AI and the internet of things.
ATG, DataOrbis, Smollan and Mediametrics are proudly part of the Smollan Data and Tech Cluster.
Role : Systems Network Administrator to ensure the stability, performance and security of our networks. The role includes monitoring systems, troubleshooting issues, and implementing improvements to meet evolving business needs and technology standards. Join us and play a key role in keeping our systems reliable, secure, and future-ready.
Responsibilities- Delivers high quality service to both internal & external clients
- Ensures customer satisfaction levels are met
- Ensure that LAN connectivity is installed and working correctly at all times
- Ensure that all floor network termination points and Network cabinets are kept in a strict neat orderly fashion
- Maintains and support the network (LAN) and desktop connectivity
- Install and maintain all ICT hardware and Software
- Ensure that all cables are labelled correctly at both ends
- Setup e-mail and support as per client request
- Setup internet access as per Manager request for internal staff
- Install and update Anti-Virus software on all desktops
- Assist in the configuration, monitoring, and maintenance of network equipment (e.g., routers, switches, firewalls)
- Management reports of access control as per request
- Maintain documentation related to network configurations, procedures, and troubleshooting steps
- Diploma or Degree in Information Technology, Computer Science, or a related
- 2 - 3 years of experience in a technical support or network administration role
- Understanding of Argility admin requirements and system solutions
- Windows Server 2008 and later
- MS SQL 2005 and later
- Web services
- Basic Java knowledge
- Scripting knowledge
- Understanding of Microsoft and/or Linux environment
- Understanding of the client’s core business culture and needs
- Knowledge of system/industry best practice
- Understanding of the systems architecture and the Argility standards
- Knowledge of software development methodologies
- Understanding of Quality Management
- Initiative and willingness to learn
- Teamwork and collaboration
- Accountability
- Time Management
- Analytical thinking
- Reliable and Responsible
- Curious and Eager to Learn
- Calm Under Pressure
- Strong Work Ethic
- Service-Oriented Mindset
- Integrity and Confidentiality
- Approachable
- Flexible / Adaptable
- Team Player
- Mid-Senior level
- Full-time
- Information Technology
- IT Services and IT Consulting
Location: City of Johannesburg, Gauteng, South Africa
#J-18808-LjbffrSenior Network Administrator
Posted 22 days ago
Job Viewed
Job Description
* Maintain and manage, in conjunction with networking team, networking switches and routers conforming to requirements from Networking Security Team
* Develop, manage and maintain documentation of the system architecture.
* Develop and maintain database of existing networking equipment ô²ôlocation, serial number, model, configuration management.
* Manage, in conjunction with networking team, maintenance of networking kit, spares provisioning, stores replacement, capacity planning, optics, line cards etc.
* Maintain and manage, in conjunction with networking team, servers both physical and virtual (Proxmox based on KVM) running Linux and Microsoft Windows Server Edition.
* Maintain and manage, in conjunction with networking team, server room level networking and availability.
* Respond, in conjunction with the networking team, to break-fix issues on networking equipment.
Key Requirements:
Qualification:
* National Diploma Engineering/Information Technology 5+ years; OR
* B.Eng / B.Sc Hons (Comp Sci/Engineering or related field) with 3+ years
Experience:
* Working as a technical resource on network infrastructure
* Experience in network operations and service support
* Experience working with helpdesk as a support technician
* Experience monitoring and responding proactively to network and IT issues
* Experience monitoring, implementing and updating network security services
* Experience working with virtual networks, namespace management
* Experience interpreting and updating network designs
Knowledge:
* Documenting network architecture at various OSI levels.
* Operating systems experience: Windows, Linux (Debian / Ubuntu), OS X
* Networking in virtual environments in particular KVM via Proxmox Enterprise Virtualisation as well as containerised environments such as Docker
* Networking security best practice; Firewall configuration and management.
* Maintenance and operation life cycle of Networking Equipment.
* Identity and Access Management, Single Sign-on and Federated Identity (IdP and SP)
* ITIL frameworks and ICT operations
Additional Notes:
Skills/ Ability/ Competencies
* Good working knowledge of TCP/IP, Routing, DNS, DHCP, OSI Stack, VPN.
* Networking switch and router configuration ô Cisco, HPE, Mellanox, Arista
* Experience in networking monitoring tools and support packages.
* Good understanding of Linux operating system, Opensource software and networking tools.
* Well-developed knowledge of systems/services for software/hardware development, how this relates to IT networking, security, storage and computing. Strategic thinking and influence
* Initiative and continually brings fresh ideas to the table
IT Network Administrator
Posted 1 day ago
Job Viewed
Job Description
Job Description:
Join Intelligent Technical Solutions, a dynamic and growing company, as our
Network Administrator.
We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities:
This role is expected to be able to resolve the following technical issues with little or no assistance:
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office, etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
- Server issues of any kind.
- Networking issues of any kind.
- Escalation point for technicians
Job Qualifications:
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2012 to 2022.
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting M365 and Azure.
- Proficient in Firewall rules, VLAN configuration, access point support and administration, VPN tunnels,
- Minimum of five years experience in IT Support or a similar role.
- Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Advanced understanding of managing, and troubleshooting networks.
- Advanced understanding of virtualized environments.
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Network Certifications are preferred.
Job KPI's:
- First-touch closed: Each ticket that is completed with only one time entry contributes to this number
- Utilization: The percentage of time that you are on the clock and billing time to client tickets
- CSAT: Scores filled out by clients using the rating system in tickets
Job Requirements:
- A home office set up that meets the following:
- Computer: A working computer with a minimum of 8GB RAM and one of the following:
- Windows 11 with an Intel i5 or i7 (8th generation or newer), or
- AMD Ryzen 5 or series or newer), or
- macOS 12 or newer.
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
- Webcam: An HD webcam for video calls.
- 2nd Monitor
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hours a week -
8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. - Able to pass our online behavior and cognitive assessments.
- Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
- Able to provide NBI Clearance (for PH applicants).
Compensation:
Pay rate starts at
$18.89/hr
and vary by experience and location.
Benefits:
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
You have the option to speed up your application process by following the two-step approach below or directly submitting your application by completing the form (Apply for This Job). Once you've submitted the form, a member of our team will promptly get in touch with you.
Step 1: Please go to this link for a short technical quiz:
PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this pre-recorded video interview:
PRE-RECORDED VIDEO INTERVIEW
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IT Network Administrator
Posted 1 day ago
Job Viewed
Job Description
Job Description:
Join Intelligent Technical Solutions, a dynamic and growing company, as our Network Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities:
This role is expected to be able to resolve the following technical issues with little or no assistance:
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office, etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
- Server issues of any kind.
- Networking issues of any kind.
- Escalation point for technicians
Job Qualifications:
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2012 to 2022.
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting M365 and Azure.
- Proficient in Firewall rules, VLAN configuration, access point support and administration, VPN tunnels,
- Minimum of five years experience in IT Support or a similar role.
- Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Advanced understanding of managing, and troubleshooting networks.
- Advanced understanding of virtualized environments.
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Network Certifications are preferred.
Job KPI's:
- First-touch closed: Each ticket that is completed with only one time entry contributes to this number
- Utilization: The percentage of time that you are on the clock and billing time to client tickets
- CSAT: Scores filled out by clients using the rating system in tickets
Job Requirements:
A home office set up that meets the following:
- Computer: A working computer with a minimum of 8GB RAM and one of the following:
- Windows 11 with an Intel i5 or i7 (8th generation or newer), or
- AMD Ryzen 5 or series or newer), or
- macOS 12 or newer.
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
- Webcam: An HD webcam for video calls.
- 2nd Monitor
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
- Able to pass our online behavior and cognitive assessments.
- Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
- Able to provide NBI Clearance (for PH applicants).
Compensation:
Pay rate starts at $11.56/hrand vary by experience and location.
Benefits:
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
You have the option to speed up your application process by following the two-step approach below or directly submitting your application by completing the form (Apply for This Job). Once you've submitted the form, a member of our team will promptly get in touch with you.
Step 1: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW
Remote Network Administrator
Posted 1 day ago
Job Viewed
Job Description
Job Description:
Join Intelligent Technical Solutions, a dynamic and growing company, as our
Network Administrator.
We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities:
This role is expected to be able to resolve the following technical issues with little or no assistance:
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office, etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
- Server issues of any kind.
- Networking issues of any kind.
- Escalation point for technicians
Job Qualifications:
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2012 to 2022.
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting M365 and Azure.
- Proficient in Firewall rules, VLAN configuration, access point support and administration, VPN tunnels,
- Minimum of five years experience in IT Support or a similar role.
- Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Advanced understanding of managing, and troubleshooting networks.
- Advanced understanding of virtualized environments.
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Network Certifications are preferred.
Job KPI's:
- First-touch closed: Each ticket that is completed with only one time entry contributes to this number
- Utilization: The percentage of time that you are on the clock and billing time to client tickets
- CSAT: Scores filled out by clients using the rating system in tickets
Job Requirements:
- A home office set up that meets the following:
- Computer: A working computer with a minimum of 8GB RAM and one of the following:
- Windows 11 with an Intel i5 or i7 (8th generation or newer), or
- AMD Ryzen 5 or series or newer), or
- macOS 12 or newer.
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
- Webcam: An HD webcam for video calls.
- 2nd Monitor
UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hours a week -
8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. - Able to pass our online behavior and cognitive assessments.
- Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
- Able to provide NBI Clearance (for PH applicants).
Compensation:
Pay rate starts at
$18.89/hr
and vary by experience and location.
Benefits:
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
Systems network administrator
Posted 1 day ago
Job Viewed