9 Call Center jobs in Benoni

Contact Center Agent

Kempton Park, Gauteng R104000 - R130878 Y AVI PVT. LTD

Posted today

Job Viewed

Tap Again To Close

Job Description

At our AVI Limited, we believe in collaboration and innovation to drive exceptional results. Our Shared Services departments—spanning IT, Finance, HR, Logistics, Digital, Marketing, and Field Marketing — are essential to the growth of our industry-leading brands. We foster a high-performance culture where teamwork, accountability, and creative problem-solving are celebrated.

Our AVI Field Marketing Share Services team bridges the gap between our brands and the market by creating impactful in-store experiences and engaging directly with customers. We focus on executing marketing strategies at ground level, ensuring our products are both visible and accessible. Through promotional activities and close collaboration with retailers, we drive sales and strengthen our connection with consumers.

Why Join Our Shared Services Team?

  • Drive Growth: Support and contribute to the success of our industry-leading brands.
  • Collaborative Culture: Thrive in a team-oriented environment that values accountability and innovation.
  • Impact & Growth: Play a key role in our brands' success while advancing your career in a supportive setting.
  • Shape the Future: Make a meaningful difference and help us shape the future of our business.

Unlock Your Potential We're looking for a passionate Contact Center Agent to join our AVI Field Marketing Shared Services Division in Isando on a Fixed Term Contract (FTC) basis. In this role, you be responsible for answering incoming calls from customers to take orders, enquiries and questions, handle complaints, troubleshoot problems and provide information.

Reporting Structure:

  • Reports to: Contact Center Team Leader

Key Areas of Impact:

  • Customer and sales management
  • Administration and control
  • Order Management
  • Ensure any discrepancies are followed up with rep or customer prior to order capture
  • Ensure minimum order value and quantity is adhered to
  • Ensure all customer order queries are appropriately resolved and communicated
  • Ensure all orders are correctly routed and that all special requests for delivery or collection are actioned as per depot procedure
  • Forward credit held orders listing to Accounts Receivable department prior to the delivery run and advise buyer when an account is on hold
  • Establish and maintain contacts within depots to ensure service requirements are met

What It Takes to Succeed:

Experience that set you up for success:

  • Two (2) years contact center experience (inbound and outbound)

Qualifications & Certifications that will contribute to your success:

  • A completed Grade 12 / Matric certification is essential
  • Completed Call Center certification will be an added advantage

Additional Requirements that will enhance your impact for success:

  • FMCG industry experience advantageous
  • Computer literate - MS Office
  • Knowledge of SAP

Take the Next Step with Us

At the heart of our AVI Shared Services Divisions is a commitment to excellence, collaboration, and continuous improvement. Here, you'll have the opportunity to work with talented professionals across multiple disciplines, allowing you to grow professionally. If you are passionate about making an impact, solving complex problems, and collaborating with others to drive excellence, this is the place for you.

This advertiser has chosen not to accept applicants from your region.

Call centre Agent

Kempton Park, Gauteng R60000 - R120000 Y skills excel training institute

Posted today

Job Viewed

Tap Again To Close

Job Description

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers

Key roles

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile

no experience needed .

WhatsApp

Job Type: Permanent

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Agent: Call Centre

Kempton Park, Gauteng R150000 - R250000 Y Motus

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description: Join our resilient, target-driven Mobile bus team A dynamic leader in car retail sales is seeking an experienced Call Centre Agent who is professional, friendly, patient, and tolerant.

Position Overview: To identify the needs of customers, match customer needs with our service offering drive the business for growth, retention and scale of new and existing customers through customer satisfaction. These results would be achieved through lead conversion and building relationships with internal and external customers.

Minimum Experience:

  • 2 years of customer service and sales experience
  • Relevant industry experience –desirable

Minimum Qualification:

  • Grade 12/ Senior Certificate
    NCA qualification - an advantage

Minimum Requirements:

  • A valid driver's license
  • A valid South African ID document
    Computer literate with a basic level of competence with Excel and Outlook

Important to note. The appointed person will be required to work shifts, weekends and travel .

Job Outputs:

  • Daily, weekly and monthly management of sales.
  • Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
  • Developing the business to reach set sales targets for the month.
  • Driving specific strategies to retain and grow existing customer base.
  • Assists with the setup of mobile displays.
  • Managing customer expectations to ensure effective delivery of service.
  • Ensuring customer escalation is managed and feedback is provided.
  • Efficiently handle face to face discussion by informing clients about finance application procedures. and providing prompt responses.
  • Adhere to the policies and procedures of the company.
  • Any other duties as assigned.

Skills and Personal Attributes:

  • Comprehend, capture and interpret basic customer information
  • Ability to adapt to the changing environment, any delays or other unexpected demands
  • Target driven and ability to meet deadlines
  • High level of motivation and good social skills
  • Ability to work well as part of a team or as an individual
  • Sound knowledge of telephone etiquette
  • Customer Service Orientated
  • Attentive to cost saving
  • Time Management
  • Attention to detail
  • Ability to follow instructions as well as take responsibility for their actions and keep commitments
  • Sales and marketing skills
  • Knowledge of NCA
This advertiser has chosen not to accept applicants from your region.

X2 Agent: Call Centre

Kempton Park, Gauteng R120000 - R240000 Y Motus

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description: Discover your potential as a Agent: Call Centre: Mobile bus sales based in Spartan Head Office. A dynamic leader in the car retail sales industry is looking for an experienced Representative who is professional and friendly as well as patient and tolerant to join their resilient, target driven team.

Position Overview: To identify the needs of customers, match customer needs with our service offering drive the business for growth, retention and scale of new and existing customers through customer satisfaction. These results would be achieved through lead conversion and building relationships with internal and external customers.

Minimum Experience:

  • 2 years of customer service and sales experience
  • Relevant industry experience –desirable

Minimum Qualification:

  • Grade 12/ Senior Certificate
    NCA qualification - an advantage

Minimum Requirements:

  • A valid driver's license
  • A valid South African ID document
    Computer literate with a basic level of competence with Excel and Outlook

Important to note. The appointed person will be required to work shifts, weekends and travel .

Job Outputs:

  • Daily, weekly and monthly management of sales.
  • Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
  • Developing the business to reach set sales targets for the month.
  • Driving specific strategies to retain and grow existing customer base.
  • Assists with the setup of mobile displays.
  • Managing customer expectations to ensure effective delivery of service.
  • Ensuring customer escalation is managed and feedback is provided.
  • Efficiently handle face to face discussion by informing clients about finance application procedures. and providing prompt responses.
  • Adhere to the policies and procedures of the company.
  • Any other duties as assigned.

Skills and Personal Attributes:

  • Comprehend, capture and interpret basic customer information
  • Ability to adapt to the changing environment, any delays or other unexpected demands
  • Target driven and ability to meet deadlines
  • High level of motivation and good social skills
  • Ability to work well as part of a team or as an individual
  • Sound knowledge of telephone etiquette
  • Customer Service Orientated
  • Attentive to cost saving
  • Time Management
  • Attention to detail
  • Ability to follow instructions as well as take responsibility for their actions and keep commitments
  • Sales and marketing skills
  • Knowledge of NCA
This advertiser has chosen not to accept applicants from your region.

Customer Service Consultant

Edenvale, Gauteng R84000 - R120000 Y Korean Motor Spares CC

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Title: Customer Services Consultant

Company: Korean Motor Spares

Job Type: Full-time, On-site

About Us

Korean Motor Spares, established in 1996, is one of South Africa's leading importers and distributors of Hyundai, Kia, Daewoo and Ssangyong spare parts. With branches nationwide, we pride ourselves on supplying high-quality parts, excellent customer service and maintaining strong relationships with both retail and trade clients.

We are currently seeking a dedicated and experienced Auto Parts Customer Service Consultant to join our Edenvale Main Branch team.

Key Responsibilities

  • Provide expert advice and sales support on a wide range of Korean vehicle parts (Hyundai, Kia, Daewoo, Ssangyong).
  • Assist online - customers, mechanics and trade clients with quotations, orders and parts identification.
  • Build and maintain strong customer relationships to drive repeat business.
  • Work closely with branch staff to ensure smooth daily operations.
  • Handle stock checks, invoicing and related admin tasks.

Requirements

  • 5+ years experience in automotive spare parts sales (essential).
  • Solid knowledge of car parts and mechanical systems.
  • Previous mechanic experience or technical automotive background is a strong advantage.
  • Reliable form of transportation to and from work.
  • Strong communication skills with both English and Afrikaans proficiency being advantageous.
  • Computer literacy (basic invoicing and POS systems).
  • Basic Social Media applications: Whatsapp, Facebook, Instagram etc. for response.
  • Customer Service Consulting will be main objective to respond to all inquiries.

Personality Traits We Value

We're not just looking for experience – we want the right attitude too. The ideal candidate will be:

  • Customer-focused – always willing to help customers find the right part.
  • Energetic & approachable – friendly personality that builds trust.
  • Detail-oriented – accurate with quotations, part codes and stock management.
  • Team player – willing to support fellow staff members.
  • Problem-solver – able to think quickly when sourcing or advising on parts.

Working Hours

  • Monday to Friday: 08:00 – 17:00
  • Saturday: 08:00 – 13:00

Training Period

All successful applicants must undergo 1–2 weeks of training and testing at our Edenvale Main Branch. This will be at a fixed daily rate, which will be communicated upfront.

Location

Edenvale Main Branch (On-site only, no remote work).

Why Join Us?

At Korean Motor Spares, you'll be part of a trusted brand with nearly 30 years of industry experience, a supportive team environment and opportunities to grow in the automotive spares industry.

How to Apply:

Submit your CV along with a brief cover letter highlighting your automotive experience and why you'd be a good fit for this role.

Job Type: Full-time

Pay: R7 000,00 - R10 000,00 per month

Ability to commute/relocate:

  • Edenvale, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Auto Parts Sales: 5 years (Required)

Location:

  • Edenvale, Gauteng (Required)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Customer Service Agent

Boksburg, Gauteng R104000 - R156000 Y 4PL Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Our upcoming 20th anniversary is a testament to our ambition for growth and energy. We value our people as much as we value our long standing relationships with our clients. Our dynamic and diversified service offering allows our staff to be part of creating intelligent solutions tailor made to our clients.

Purpose:

The incumbent is responsible to ensure that all customer queries are dealt with in an efficient manner and provides a high level of service to promote the company's products and services. The incumbent must have basic product knowledge and may be responsible for marketing the company's products and cross-selling them in an effective manner.

  • Monitor client satisfaction and build relationships with current and potential clients.
  • Follow up on 3rd party deliveries.
  • Follow up on collections from local/regional offices.
  • Problem solving on deliveries, mailing accounts with futile trip charge.
  • Handling problem solving.
  • Follow up on outstanding quotes.
  • Monitor/update customers on special shipments.
  • Know truck arrival times for all branches daily.
  • Respond to all queries within thirty minutes.
  • Daily reporting on any unresolved issues and written complaints received to Management.
  • Forward possible leads to relevant salesperson in the respective regions as well as quotes done for non-account clients.
  • Run delivery reports by customer as and when required by management.
  • Assist with data and POD capturing when needed.
  • Obtain daily floor check report from operations and add notes to Parcel Perfect.
  • Arranging/following up with agent collections.
  • Obtaining PODs from agents from their websites.
  • Manage discrepancy reports and advising clients of damaged cargo.
  • Handling cash sales.
  • Any other ad-hoc tasks that may be required.

Skills, Qualifications & Experience

  • Senior Certificate (NQF 4).
  • 2 - 3 years experience in a similar role.
  • Familiar with Parcel Perfect system.
  • Excellent proficiency in English (read, write and speech).
  • Professional and presentable.
  • Telecommunication.
  • Excellent ability to give attention to detail.
  • Ability to work accurately at a fast pace.
  • Good organising and prioritising skills.
  • Ability to work in a systematic, methodical and orderly way to achieve goals consistently.
  • Computer literate and able to work with Microsoft Office (Especially Excel).
  • Target driven and motivated by a strong sense of urgency when supporting clients.
  • Good communication skills with both internal and external clients.

PLEASE NOTE: Should you not hear from us in 2 working weeks, you may consider your application as unsuccessful. The successful candidate will receive a full job description.

Job Type: Full-time

Ability to commute/relocate:

  • Boksburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer Service : 1 year (Required)
  • Logistics : 1 year (Required)
  • Parcel Perfect : 1 year (Required)

Language:

  • English (Required)

License/Certification:

  • Drivers License (Required)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Customer Service Officer

Boksburg, Gauteng R180000 - R250000 Y DHL Supply Chain

Posted today

Job Viewed

Tap Again To Close

Job Description

Be Part Of The World's Largest Logistics Company
Deutsche Post DHL Group is the world's leading logistics and mail company.

We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you'll be working for a global company that's focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we're looking for…

Vacancy

Customer Service Officer ( Kellanova Boksburg)

Job Purpose
To proactively provide a central point of communication for customer service and the operational link between KAMs, Clients, and all business partners while achieving & sustaining service excellence

Key areas of responsibility include:

Proactive day to day order management:

  • Ensure that all orders received on or before 15h30 are processed on day received, all orders received post 15:30 to be captured the following day
  • Communicate any changes with Vital and CCT
  • Management of Special Request processes
  • Removal of all 1970 Errors
  • Saving of orders on P-Drive
  • Refreshing of orders on SAP
  • Liaison of EDI rejections, Late orders, Late bookings, unclear order copies and Pricing
  • Allocate orders for delivery on designated days
  • Management of Pallets Configuration
  • ZOA and Order Management:
  • ZOA reports to be managed at a minimum of 3 times per day, orders on hold, shipping requirements pricing, etc
  • Manage outstanding orders and reports".
  • Stock Management:
  • Management of Cut Authorization processes
  • Check stock availability and co-ordinate urgent deliveries were nominated delivery days were missed
  • Ensure stock allocation per customer order".
  • Pricing:
  • Escalation of all price variances between SAP and Customer Copy to KAM and Sales Coordination via email with needed refreshing of order being completed".
  • Uplifts:
  • Accurate management of uplift process"
  • Good Returned:
  • *Management of Customer Service order return-related processes in line with reason codes in conjunction with GRA department"
  • Key Customer Requirements:
  • Management and implementation of customer requirement per key identified customers
  • .Reports:
  • VA05(daily and/or weekly where applicable)
  • Daily Order Analysis
  • Strike Rate report submitted weekly for PnP and Makro clients
  • Report sent weekly on Fridays
  • Zoo report updated daily".
  • Ad hoc:
  • Raise any potential issues to other areas of the business and proactively resolve any issue raised and communicate to relevant customs and stakeholders efficiently and timeously
  • Provide feedback on delivery issues to customers efficiently and timeously
  • Handling of all customer complaints effectively and timeously
  • Building of required key stakeholder relationships in relevant departments to manage queries
  • racking of Orders as and when requested".

DPDHL Core Competencies & Skills

  • Maintains effective relationships with customers.
  • Develops / Delivers high quality / innovative products, services or solutions.
  • Focuses on customer needs and gains their commitment.
  • Gains management / colleague support to meet customer needs.
  • Ensures strategies / plans are aligned and reflect others' views.
  • Develops strategies / plans aligned to broader organizational strategy.
  • Communicates strategy.
  • Establishes clear, challenging and achievable objectives.
  • Aligns resources and the organization within own area of responsibility to achieve objectives.
  • Regularly reviews and communicates progress against objectives and adjusts as needed.
  • Champions continuous improvement and innovation
  • Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
  • Provides candid / regular feedback.
  • Supports the development of others.
  • Inspires others to develop themselves.
  • Conveys a clear sense of personal goals and values.
  • Actively seeks feedback to improve performance.
  • Develops new skills and modifies behaviors based on feedback.
  • Takes personal responsibility for career and development.

Skills/Experience

  • Customer focus
  • Interpersonal relations
  • Communication - verbal and written.
  • Listening skills
  • Planning & organisation
  • Developing self
  • Initiative
  • Impact & influence
  • Information seeking
  • Achievement drive
  • Follow through on order, query and feedback.
  • Teamwork
  • Follow through on order, query and feedback.
  • Answer all calls in a professional manner.
  • Maintain a professional image at all times.
  • Orders are taken in a professional manner.
  • Commitment to work with in Kellogg's/DHL values.
  • Effective customer relationships with internal and external customers
  • Ensure that all orders received by 15h30 are processed each day.
  • Ensure that all processed orders are "clean" to enable system release.

Qualifications

  • Matric
  • 2-3 Years CSO experience in warehousing/logistics
  • Good understanding of SAP systems, Excel & Word
  • Ability to follow work procedure and safety rules.
  • Ability to work in a pressurized environment

Languages

  • English verbal and written.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Call center Jobs in Benoni !

Customer Service Officer

Boksburg, Gauteng R104000 - R130878 Y DHL

Posted today

Job Viewed

Tap Again To Close

Job Description

BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world's leading logistics and mail company.

We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you'll be working for a global company that's focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we're looking for…

Vacancy

Customer Service Officer ( Kellanova Boksburg)

Job Purpose

To proactively provide a central point of communication for customer service and the operational link between KAMs, Clients, and all business partners while achieving & sustaining service excellence

Key areas of responsibility include:

Proactive day to day order management:

  • Ensure that all orders received on or before 15h30 are processed on day received, all orders received post 15:30 to be captured the following day
  • Communicate any changes with Vital and CCT
  • Management of Special Request processes
  • Removal of all 1970 Errors
  • Saving of orders on P-Drive
  • Refreshing of orders on SAP
  • Liaison of EDI rejections, Late orders, Late bookings, unclear order copies and Pricing
  • Allocate orders for delivery on designated days
  • Management of Pallets Configuration
  • ZOA and Order Management:
  • ZOA reports to be managed at a minimum of 3 times per day, orders on hold, shipping requirements pricing, etc
  • Manage outstanding orders and reports".
  • Stock Management:
  • Management of Cut Authorization processes
  • Check stock availability and co-ordinate urgent deliveries were nominated delivery days were missed
  • Ensure stock allocation per customer order".
  • Pricing:
  • Escalation of all price variances between SAP and Customer Copy to KAM and Sales Coordination via email with needed refreshing of order being completed".
  • Uplifts:
  • Accurate management of uplift process"
  • Good Returned:
    • Management of Customer Service order return-related processes in line with reason codes in conjunction with GRA department"
  • Key Customer Requirements:
  • Management and implementation of customer requirement per key identified customers
  • .Reports:
  • VA05(daily and/or weekly where applicable)
  • Daily Order Analysis
  • Strike Rate report submitted weekly for PnP and Makro clients
  • Report sent weekly on Fridays
  • Zoo report updated daily".
  • Ad hoc:
  • Raise any potential issues to other areas of the business and proactively resolve any issue raised and communicate to relevant customs and stakeholders efficiently and timeously
  • Provide feedback on delivery issues to customers efficiently and timeously
  • Handling of all customer complaints effectively and timeously
  • Building of required key stakeholder relationships in relevant departments to manage queries
  • racking of Orders as and when requested".

DPDHL Core Competencies & Skills

  • Maintains effective relationships with customers.
  • Develops / Delivers high quality / innovative products, services or solutions.
  • Focuses on customer needs and gains their commitment.
  • Gains management / colleague support to meet customer needs.
  • Ensures strategies / plans are aligned and reflect others' views.
  • Develops strategies / plans aligned to broader organizational strategy.
  • Communicates strategy.
  • Establishes clear, challenging and achievable objectives.
  • Aligns resources and the organization within own area of responsibility to achieve objectives.
  • Regularly reviews and communicates progress against objectives and adjusts as needed.
  • Champions continuous improvement and innovation
  • Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
  • Provides candid / regular feedback.
  • Supports the development of others.
  • Inspires others to develop themselves.
  • Conveys a clear sense of personal goals and values.
  • Actively seeks feedback to improve performance.
  • Develops new skills and modifies behaviors based on feedback.
  • Takes personal responsibility for career and development.

Skills/Experience

  • Customer focus
  • Interpersonal relations
  • Communication - verbal and written.
  • Listening skills
  • Planning & organisation
  • Developing self
  • Initiative
  • Impact & influence
  • Information seeking
  • Achievement drive
  • Follow through on order, query and feedback.
  • Teamwork
  • Follow through on order, query and feedback.
  • Answer all calls in a professional manner.
  • Maintain a professional image at all times.
  • Orders are taken in a professional manner.
  • Commitment to work with in Kellogg's/DHL values.
  • Effective customer relationships with internal and external customers
  • Ensure that all orders received by 15h30 are processed each day.
  • Ensure that all processed orders are "clean" to enable system release.

Qualifications

  • Matric
  • 2-3 Years CSO experience in warehousing/logistics
  • Good understanding of SAP systems, Excel & Word
  • Ability to follow work procedure and safety rules.
  • Ability to work in a pressurized environment

Languages

  • English verbal and written.
This advertiser has chosen not to accept applicants from your region.

Senior Customer Service Consultant

Boksburg, Gauteng R180000 - R300000 Y PGBG

Posted today

Job Viewed

Tap Again To Close

Job Description

Main job purpose

To manage the front desk of a Fitment Centre by providing professional operational support and general business consultation to all customers and staff, whilst ensuring compliance to corporate identity, operating standards and business processes and procedures. To ensure that all internal sales are processed and administered to standard business practices and taking a guiding and leadership role in the abcense of a Fitment Centre Manager.

Main Objective

· Contribute towards the achievement of Company budgets by following and facilitating effective stock control procedures, generating sales, effective cash management and strict adherence to Company processes that will result in sustainable profitability and growth.

· To handle the processing of claims accurately and quickly by liaising with the customer on the correct excess amounts and collect payments to ensure that daily key performance indicators are achieved and to avoid any financial losses to the business.

· Ensure that the Best Administrative Practices are always adhered to when conducting administration in order to ensure stock control and ordering processes are adhered to and customers have the ultimate low effort experience.

· Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order to maintain the targetted jobs per fit per day, enabling the Fitment Centre to run to full capacity and customers' expectations are managed.

· To accurately order stock according to work schedules following the buy-out procedures to ensure that there are no delays in rendering services to customers to maintain the highest standard possible.

· Adhere and obey to any other reasonable work requests from PG Glass Management.

· Secure end of day and split reports, analyse all variances and escalate all discrepencies to manager so as to ensure processes have been adhered to, and to avoid financial losses.

· To upskill and develop counter staff by identifying training needs, conducting and facilitating over-the-shoulder training and liaising with management so as to ensure exceptional customer service is achieved (low effort experience) through skills building and knowledge sharing.

· Identify and escalate any potential detractors which may negatively affect the targeted Nett Promoter Scores (NPS), which in turn would affect the Fitment Centre's KPI's and business achievement of a Low Effort Customer Experience.

Critical job requirements

Qualification(s)

· Grade 12

· General Management 4 / Supervisory Development Certificate

Knowledge

· Functional knowledge of SAP

· Computer Literacy

· Excellent Custormer Service

· High level of product knowledge within the automotive and building glass industry

Skills

· Excellent Interpersonal Skills

· Excellent Telephonic Skills

· Problem Solving Skills

· Analyse and institute improved methods in providing an efficient service to customers

· Business Acument

· Leadership Skills

· Must be a self-starter

Experience

· 5 years working experience with a strong focus on customer service

· At least 2 years Fitment Centre Experience within PG Glass as a Customer Service Consultant

Job Type: Full-time

Work Location: In person

This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Call Center Jobs View All Jobs in Benoni