208 Quality Assurance jobs in South Africa

3 weeks ago Be among the first 25 applicants

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Job Description

This exciting opportunity is ideal for detail-oriented, analytical, and proactive individuals who are passionate about delivering exceptional quality and ensuring an outstanding experience for every customer. If you have a keen eye for detail and a strong ability to assess and enhance performance, this role is for you!

Job Description

This exciting opportunity is ideal for detail-oriented, analytical, and proactive individuals who are passionate about delivering exceptional quality and ensuring an outstanding experience for every customer. If you have a keen eye for detail and a strong ability to assess and enhance performance, this role is for you!

You will be joining a high-performing Quality Assurance team within Boomerang, working for one of our Retail client campaigns. Your primary responsibility will be to monitor and evaluate customer interactions across multiple channels (phone, live chat, and email), ensuring they meet the highest standards of quality, compliance, and customer satisfaction.

As a Quality Assurance Assessor, you will not only assess customer interactions but also work closely with agents and team leads to drive performance improvement. Your insights will directly shape the customer journey, helping us refine processes and identify innovative ways to enhance the overall experience. You’ll be empowered to make a real impact by providing actionable feedback that leads to tangible improvements in how we serve our customers.

Requirements

• Clear Criminal Record (Required)
• Matric or Equivalent (Required)
• Minimum 2 years of QA experience in a BPO (Required)
• Experience with CRM, Customer Service platforms, and QA software
• Strong understanding of quality monitoring tools and performance metrics.
• Excellent analytical, coaching, and communication skills.
• Ability to thrive in a fast-paced and target-driven environment.
  
  

• Worked on Zendesk (essential)
• Worked on Klaus Zendesk QA platform (advantageous)
• Knowledge of QA Tools and Systems
• Analytical Skills
• Attention to detail
• Communication Skills
• Coaching and Mentoring
• Time Management & Organizational Skills
• Compliance & Regulatory Understanding
• Calibration and Collaboration
• Customer Experience Mindset
  
  

• Competitive salary.
• Opportunities for career growth and advancement.
• A dynamic, supportive work environment with a focus on professional development.
• Join a company committed to delivering excellence and driving results in customer service on a global scale.

• Seniority level Entry level

• Employment type Full-time

• Job function Quality Assurance
• Industries Outsourcing and Offshoring Consulting

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Cape Town, Western Cape, South Africa 6 days ago

Cape Town, Western Cape, South Africa 1 month ago

City of Cape Town, Western Cape, South Africa 3 weeks ago

Cape Town, Western Cape, South Africa 2 weeks ago

City of Cape Town, Western Cape, South Africa 2 months ago

City of Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 6 days ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 4 days ago

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Our client, a leading Textile Manufacturing company based in Durban, is looking to fill the position of Quality Assurance (QA) Manager.

Key Responsibilities:

• Maintain the quality management system to ensure quality of product
• Ensure that buyer's specifications are properly understood
• Ensure that acceptable quality levels of the company, is properly maintained and exceeded
• Ensure that all incoming, in-process and final goods, are properly inspected
• Attend to issues reported
• Ensure continuous training of personnel to enhance their skill
• Ensure control of repairable and washable garments
• Implementation of standards for inspection
• Follow up with the appropriate channels when mistakes are found
• Implement appropriate corrective actions
• Communicate with other team members to solve problems
• Ensure samples sent to buyers meet specifications

Qualifications and Experience:

• Grade 12 Senior Certificate
• Relevant tertiary qualification
• Experience within the textile industry essential

If you are interested in applying for this role, please send a detailed copy of your CV to (Email Address Removed)
If you have not been contacted within two (2) weeks, please consider your application as unsuccessful.

Desired Skills:

• Quality Assurance
• Quality Control

Quality Assurance Pharmacist

Job Purpose

To ensure compliance with Quality Assurance requirements for all products manufactured by the company. This role is responsible for maintaining alignment with established Quality Management Systems (QMS), Good Manufacturing Practices (GMP), and legal standards.

Key Responsibilities

• Maintain compliance with ISO 9001 and ISO 22716 across all areas of the organization.
• Conduct root cause investigations and implement corrective actions to prevent recurrence.
• Facilitate effective non-conformance meetings to ensure actions are completed.
• Ensure annual QMS reviews are conducted per ISO standards.
• Conduct internal and supplier audits and hold follow-up meetings with relevant managers or suppliers to address findings.
• Oversee all aspects of the customer complaints process.
• Manage the distributor satisfaction survey process.
• Handle the Change Control process and escalate issues to the QA Manager when needed.
• Chair Change Control meetings.
• Ensure all products are appropriately controlled, proper procedures are followed, and batch releases are conducted (e.g., supplements).
• Hold monthly hygiene feedback meetings with managers to follow up on findings and address deviations.
• Ensure the organization complies with cosmetic and pharmaceutical cGMP.
• Provide relevant monthly or quarterly reports to the Quality Assurance Manager.

Experience and Skills Required

Qualifications

We currently have a vacancy for Quality Assurance Inspector . This position requires a self-motivated individual with the ability to be objective, disciplined and responsible. The applicant needs good communication skills, planning abilities and excellent administrative abilities.

Your role :

• Inspect Electronic Components, PCBAs and Mechanical assemblies
• Manage FRACAS (NCRs & MRB Cases)
• Responsible for calibration
• Ensure that the FRACAS process is followed by the suppliers when defects are registered at SGD
• Responsible for the verification of manufacturing documentation and build history files
• Verification and sign off of Production routing sheets or Shop Orders
• Ensure the adherence to ESD, 5S and production processes
• Verify all production processes

Incoming QC

• To ensure that the incoming items received comply with the relevant standards and technical specifications following processes as per ERP system or Intranet (BMS).
• Ability to use the various tools i.e., Height gauge, Vernier, go / no-go gauges, Protractors, Thread gauges, Optical Measuring Machine, CMM etc.
• Outgoing Inspection
• Assure adherence to delivery process
• Audits, Witnessing of product ATPs
• Assess the competence level of, and need for training of product team members.
• Assist Product / Project QAR with concessions on products are handled according to management systems processes
• Assist with adherence to documentation and the management system, and provide required training

Your profile :

Knowledge and Skills Required :

• Be able to perform visual inspections of Electronics Components, PBAs and Electromechanical assemblies
• Sound knowledge of J-STD-001, IPC_600 / 610 / 620 & IPC-7711 / 7721 standards is essential
• Be able to perform Documentation and Build History File verification
• Be able to read and understand drawings, work instruction and procedures
• 5S and ESD compliance is essential
• Logging of failure reports.
• Knowledge of Configuration Tool and ERP tool is an advantage
• Excellent knowledge of the MS office environment

Experience Required :

• Experience in military Aviation Electronics is an advantage
• Minimum of 5 years’ experience as Quality Control Inspector
• Sound knowledge of J-STD-001, IPC_600 / 610 / 620 & IPC-7711 / 7721 standards
• Sound Knowledge of FRACAS Process (NCRs & MRB Cases)
• Good communication and interpersonal skills
• Competency in Manual Visual Inspection Techniques
• Be able to Operate Automated Optical Inspection and X-Ray machines
• Physical Configuration Audit
• Thorough understanding of QMS requirements (ISO 9001 / EN9100)
• Critical thinking and problem solving
• Teamwork and collaboration
• Able to multi-task
• Assertive / resolute
• Professionalism and strong work ethic
• Oral and written communications skills

Qualification :

• N6 Electrical / Mechanical Engineering
• Quality Control (QC) Qualification or Quality Assurance / Management Qualifications
• Advanced / National Diploma in Quality Management will be an advantage
• IPC Training
• ISO 9001 / EN 9100 Training

What you will be a part of

SGD has reinforced its position as a leading South African defence and security company, bringing capabilities including electronic warfare systems, sensor technology, training systems, avionics, security and support solutions to the African and international markets. These capabilities are supplied and supported over the air, land, sea and civil security domains.

With new and improved technological systems and solutions, SGD increases a country’s defence capabilities and provides innovative, effective products and services for those tasked to maintain security. The company also works with various stakeholders in gathering data and providing insight into how security threats evolve, and what the best market-customised solutions are.

If you aspire to help create and innovate whilst developing yourself in a challenging team setting, Saab may well have the perfect conditions for you to grow. We pride ourselves on a nurturing environment, where everyone is different yet we share the same goal – to help protect people.

SGD will give preference to South African citizens and we also welcome applications from individuals with culturally diverse backgrounds

Please consider your application as unsuccessful if you have not received feedback from us within 30 days after the closing date

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Are you passionate about software quality and testing? Do you thrive in collaborative, fast-paced environments where innovation and precision matter? Softsure is seeking a Quality Assurance Technician to join our growing team based in the beautiful city of George, South Africa.

Your Mission

As a QA Technician, you'll contribute to delivering high-quality software solutions that delight users and support our global insurance partners. We're looking for someone who brings a strong work ethic, attention to detail, and a hunger to learn. At Softsure, you’ll be part of a collaborative, high-performing team where your input makes a real difference.

• Seniority level Entry level

• Employment type Full-time

• Job function Quality Assurance
• Industries Insurance

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George, Western Cape, South Africa 2 weeks ago

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Are you all about ensuring quality, one test at a time? Lead the way as Quality Assurance Specialist within the offshore asset management space.

Is this you?

You are a meticulous Quality Assurance professional with a passion for ensuring the safety and reliability of offshore assets. You thrive in dynamic environments, collaborating with diverse teams to uphold industry standards and regulations, and you excel in non-destructive testing methodologies, along with possessing exceptional communication skills. If this sounds familiar, we want to hear from you!

Please note: This is NOT a typical QA Inspector role. This is a strategic QA leadership position focused on planning, oversight, and quality governance. You will be the go-to expert for ensuring all NDT-related inspections, documentation, and reports meet rigorous industry standards. Your influence will directly impact the safety, efficiency, and performance of critical offshore assets, including oil rigs and marine vessels.

What you'll be doing (and why you'll enjoy it)

As a Quality Assurance Specialist specialising in non-destructive testing, you'll spearhead efforts to safeguard the integrity and performance of offshore marine vessels and oil rigs. Your role will encompass managing and overseeing NDT inspections, developing robust quality assurance protocols and conducting comprehensive risk assessments. You'll collaborate closely with engineers and technicians, providing technical guidance, training, and mentorship to ensure seamless project execution and compliance with client specifications. With a focus on continuous improvement, you'll stay abreast of industry developments and emerging technologies, optimising NDT procedures and workflows for enhanced efficiency and reliability.

Where you'll be doing it

Our client, a renowned maritime integrity assurance firm based in Cape Town, is at the forefront of ensuring safety and reliability across offshore assets. With a culture that values innovation, collaboration, and excellence, you'll be part of a dynamic team committed to making a difference in the industry. Embrace a stimulating work environment where your expertise is valued, and professional growth opportunities abound. This role offers a hybrid model after probation is completed.

What you'll need

To excel in this role, you'll need a Qualification in Quality Assurance, Engineering, or a related field, coupled with certification in non-destructive testing methods. Your minimum of 3-5 years of hands-on experience in quality assurance, particularly in the oil and gas sector or heavy fabrication, will be invaluable. Strong communication skills, analytical prowess, and proficiency in NDT equipment and software are essential. Additionally, your deep understanding of industry standards and regulatory frameworks will ensure success in upholding the highest standards of integrity.

What you'll get

Along with a competitive salary, our client offers a huge opportunity for professional development within the industry. Join a team where your contributions are recognized, and your expertise is valued, while making a significant impact in safeguarding offshore assets and enhancing industry standards.

How to apply
For a confidential discussion please contact Roxanne Battistoni on (Phone Number Removed); or send your CV to (Email Address Removed)
We appreciate that your CV might not be fully up to date. No problem just send us what you have.
We do respond to everyone! Just give us a few days to work through your application.

Desired Skills:

• NDT
• Quality Assurance
• asset integrity
• inspection planning
• document control
• quality systems
• Heavy Engineering Quality Control
• ISO 9001

Desired Qualification Level:

• Diploma

Bluegrass Cape Town, Western Cape, South Africa

3 days ago Be among the first 25 applicants

Who Are We Looking For

We are on the hunt for a Cape Town-based Intermediate to Senior Quality Assurance Engineer with a proven track record in the financial services sector. We're looking for someone who not only understands quality assurance inside and out but also brings deep domain experience from other financial institutions. If you're analytical, detail-obsessed, and ready to play a key role in delivering high-quality software for financial applications—this is your opportunity.

Who Are We Looking For

We are on the hunt for a Cape Town-based Intermediate to Senior Quality Assurance Engineer with a proven track record in the financial services sector. We're looking for someone who not only understands quality assurance inside and out but also brings deep domain experience from other financial institutions. If you're analytical, detail-obsessed, and ready to play a key role in delivering high-quality software for financial applications—this is your opportunity.

Candidate must be based in Cape Town - Hybrid position

What We Do

We work on client projects ranging from start-ups with VC funding, to medium and enterprise web and mobile projects, where we help clients conceptualize and fulfil their digital transformation journey. We work across development languages and technologies, with a strong Microsoft .NET backbone. We primarily deliver projects within web content management, using platforms like Umbraco, EPiServer, and WordPress/WooCommerce, as well as creating cutting-edge custom and native mobile applications. And yes, we will train you in anything you do not know.

Key Requirements And Responsibilities

• At least 5 years of professional experience in software quality assurance.
• Solid hands-on experience using test management tools like JIRA, Azure DevOps, or Azure Test Plans.
• Exposure to asset management systems and familiarity with financial industry terminology and workflows.
• Practical experience in test automation, especially automation at the database (DB) level.
• Testing Expertise: Well-versed in functional, regression, and integration testing practices.
• SQL Knowledge: Confident in querying and updating SQL databases.
• Able to read and understand stored procedures written by developers.
• CI/CD & Version Control: Comfortable with CI/CD tools such as Jenkins, GitLab, or Octopus.
• Experience using Git or similar version control systems.
• Bug Tracking: Exceptional documentation and defect tracking abilities. Agile Experience: Strong background working in Agile/Scrum teams.
• Quality-First Mindset: Passionate about quality, proactive in risk mitigation, and constantly seeking process improvements.
• Learning-Driven: Willingness to explore new tools, techniques, and best practices in the QA space.

• Seniority level Director

• Employment type Contract

• Job function Engineering and Information Technology
• Industries IT Services and IT Consulting

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FEM is seeking to appoint a Quality Assurance Manager within its Risk and Compliance Department, based at its Head Office in Rosebank. Reporting directly to the Chief Risk Officer, this role is pivotal in leading and advancing FEM’s Quality Assurance function. It plays a vital role in safeguarding customer satisfaction, ensuring regulatory compliance, and upholding the organisation’s reputation.



The primary objective of this position is to ensure FEM's operations consistently adhere to high standards of quality, performance, and reliability. Core responsibilities include the development and enforcement of quality benchmarks, ongoing process monitoring and evaluation, error and loss prevention, compliance assurance, and the delivery of training and support.




The role also involves proactively identifying and reporting potential risk areas to mitigate financial loss and reputational harm. Additionally, the incumbent must ensure that end-to-end processes in claims and premium cycle administration are compliant with relevant regulations, industry best practices, and stakeholder expectations.



Applicants must have successfully completed matric and relevant degree or diploma. Ideal candidates will hold a diploma or certificate in auditing, possess knowledge of ISO 9001, Total Quality Management, and COID (via a recognised tertiary institution), and bring at least two years of relevant work experience with a proven record of high performance.



In exchange for the candidate’s successful services, FEM offers a competitive total cost to company remuneration with good benefits.



We have regional offices in Cape Town, Durban, and Johannesburg. This position will be based at the FEM Head office in Rosebank



Candidates are invited to submit a detailed CV by close of business on 16 July 2025.


Applications may not be considered if the minimum criteria of the position are not met. People with disabilities are welcome to apply. FEM promotes the principles of Employment Equity, and the appointment of this candidate is at FEM's sole discretion.

We are on the hunt for a Cape Town-based Intermediate to Senior Quality Assurance Engineer with a proven track record in the financial services sector. We’re looking for someone who not only understands quality assurance inside and out but also brings deep domain experience from other financial institutions. If you're analytical, detail-obsessed, and ready to play a key role in delivering high-quality software for financial applications—this is your opportunity.

Candidate must be based in Cape Town - Hybrid position

We work on client projects ranging from start-ups with VC funding, to medium and enterprise web and mobile projects, where we help clients conceptualize and fulfil their digital transformation journey. We work across development languages and technologies, with a strong Microsoft .NET backbone. We primarily deliver projects within web content management, using platforms like Umbraco, EPiServer, and WordPress/WooCommerce, as well as creating cutting-edge custom and native mobile applications. And yes, we will train you in anything you do not know.

• At least 5 years of professional experience in software quality assurance.
• Solid hands-on experience using test management tools like JIRA, Azure DevOps, or Azure Test Plans.
• Exposure to asset management systems and familiarity with financial industry terminology and workflows.
• Practical experience in test automation, especially automation at the database (DB) level.
• Testing Expertise: Well-versed in functional, regression, and integration testing practices.
• SQL Knowledge: Confident in querying and updating SQL databases.
• Able to read and understand stored procedures written by developers.
• CI/CD & Version Control: Comfortable with CI/CD tools such as Jenkins, GitLab, or Octopus.
• Experience using Git or similar version control systems.
• Bug Tracking: Exceptional documentation and defect tracking abilities.
  Agile Experience: Strong background working in Agile/Scrum teams.
• Quality-First Mindset: Passionate about quality, proactive in risk mitigation, and constantly seeking process improvements.
• Learning-Driven: Willingness to explore new tools, techniques, and best practices in the QA space.