154 Quality Director jobs in South Africa
Quality Assurance Director
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Job Summary / Overview
The Director of Quality is responsible for leading and executing the quality strategy across a key global account within the BFSI (Banking, Financial Services, and Insurance) sector. This role will span multiple geographies EG. UK, South Africa, Europe, and India, ensuring consistent quality standards, regulatory compliance, and operational excellence across all delivery centers.
The ideal candidate will bring deep expertise in quality assurance methodologies, automation and financial oversight, with a strong understanding of FCA regulations and conduct risk. They will lead a high-performing team to drive continuous improvement, enhance customer experience, and deliver measurable business outcomes.
Key Responsibilities and Accountabilities
Strategic Leadership
- Develop and implement a global quality strategy aligned with client expectations and regulatory requirements.
- Lead cross-regional quality teams to ensure consistent execution of QA frameworks and methodologies.
- Champion a culture of operational excellence, continuous improvement, and customer-centricity.
Quality Assurance & Compliance
- Ensure adherence to FCA regulations and conduct standards across all geographies.
- Implement and maintain COPC and Lean Six Sigma frameworks to drive process efficiency and error reduction.
- Establish proactive quality monitoring systems to identify risks and improvement opportunities.
Technology & Automation
- Drive adoption of QA technologies including analytics platforms, RPA, and AI to enhance quality outcomes.
- Identify and implement automation opportunities to reduce manual effort and improve accuracy.
- Leverage data intelligence to inform strategic decisions and client reporting.
Client & Stakeholder Engagement
- Act as a trusted advisor to clients, providing insights and recommendations during MBRs/QBRs.
- Collaborate with delivery, client services, and support functions to ensure quality commitments are met.
- Host client visits and showcase quality capabilities and innovations.
Financial Management
- Own the quality function's budget, forecasts, and ROI targets.
- Provide financial insights and recommendations to improve cost efficiency and service value.
- Track and report on financial performance of quality initiatives.
Team Development & Culture
- Lead, coach, and develop a global team of quality professionals.
- Foster a high-engagement, people-first culture with strong recognition and development programs.
- Ensure compliance with data protection, security, and fraud prevention policies.
Qualification & Experience
- Minimum 10 years in a senior quality leadership role, preferably in BFSI.
- Proven experience managing quality across multiple geographies.
- Strong understanding of FCA regulations and conduct risk.
- Lean Six Sigma Black Belt certification (preferred).
- Expertise in COPC standards and QA methodologies.
- Demonstrated success in implementing QA technologies and automation.
- Financial acumen with experience in budgeting, forecasting, and ROI analysis.
- Exceptional stakeholder management and communication skills.
Required Technical Skills
- Expert user of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others
- Ability to use Excel's advanced analytical tools such as run charts, histograms, pareto charts, scatter plots, regression, CPK, and be able to explain this to different audiences
Quality Assurance Quality Control Manager Mill
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Job Purpose
To lead, manage, and maintain the site's Food Safety Management System (FSMS) and Quality Management System (QMS) in compliance with ISO 22000, ISO/TS , FSSC including additional requirements), and ISO The QA/QC Manager ensures product safety, quality assurance, laboratory accuracy, and regulatory compliance, while driving continuous improvement.
Key Responsibilities
- Maintain and continually improve the FSMS in compliance with standards.
- Lead HACCP/Food Safety Team meetings and updates.
- Ensure PRPs (cleaning, pest control, hygiene, water, utilities, building integrity) are effectively implemented.
- Conduct internal audits, GMP inspections, and prepare for external certification audits.
- Manage product recall/withdrawal procedures and mock recall testing.
- Oversee supplier approval and raw material verification.
- Drive corrective and preventive actions (CAPA).
- Promote a food safety culture by training staff on compliance, standards, and best practices.
- Ensure accuracy and reliability of laboratory results.
- Maintain compliance with ISO 17025 requirements (validation, calibration, traceability, proficiency testing, measurement uncertainty).
- Review and approve test reports and certificates of analysis.
- Train laboratory staff and monitor competency.
- Coordinate training and awareness programs for site employees.
- Act as the site representative during all external audits (FSSC, SANAS, customer, regulatory).
- Biotech/Food Technologies Degree (Essential)
- FSSC 22000 Lead Auditor Certification (Essential)
- ISO 17025 Introduction & Implementation (Essential)
- QA/QC Manager from Grain Milling Industry with 3-5 years in both roles
- QA/QC Managers from FMCG food producing sites
Skills & Competencies
- Strong understanding of ISO 22000, ISO/TS , and ISO/IEC 17025 standards and their application.
- Understanding of grain milling and baking processes (desirable).
- Understanding and implementation of HACCP principles, PRPs, OPRPs, CCPs, and FSMS effectiveness.
- Experience in supplier compliance and quality systems management.
- Knowledge of non-conformance handling, root cause analysis, and corrective/preventive actions.
- Ability to verify compliance through GMP inspections and site audits.
- Ability to plan, lead, and execute internal, external, and supplier audits.
- Method validation, calibration, traceability of measurements, and uncertainty.
- Control of test and calibration methods for flour and wheat quality.
- Ensuring personnel competence, impartiality, and laboratory management system compliance.
- Strong coaching and training capability
- Data analysis of lab, process, and product performance results.
Quality Control
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Job Title: Quality Control (QC) Analyst
Location: Cape Town, Ndabeni
Contract Type: Permanent
About the Role:
Barrs Pharmaceutical Industries (Pty) Ltd is seeking a skilled and experienced Quality Control Analyst to join our Quality team. This role is key in ensuring the highest quality standards for our raw materials, in-process samples, and finished products.
Key Responsibilities:
- Conduct raw material, in-process, stability, and finished product testing.
- Perform analytical and microbiological testing in compliance with SOPs and GMP standards.
- Operate and maintain laboratory equipment including HPLC, density meter, pH meter, potentiometer, Karl Fischer, conductivity meter, and other analytical instruments.
- Prepare, record, and interpret test results accurately and on time.
- Support continuous improvement in QC processes and maintain laboratory documentation.
- Assist in investigations, deviations, and reporting as required.
Qualifications & Experience:
- Tertiary qualification in Chemistry, Biotechnology, Microbiology or a related field.
- 3–4 years' experience as a QC Analyst in the pharmaceutical or manufacturing industry.
- Hands-on experience with raw material testing, analytical chemistry, microbiology, and stability testing.
- Proficiency in operating HPLC and other key analytical equipment.
- Strong knowledge of GMP, GLP, and regulatory compliance.
Key Competencies:
- High attention to detail and accuracy.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Excellent communication and reporting skills.
How to Apply:
Interested candidates are invited to submit their CV and supporting documents to
Closing date: 19 September 2025
Please note: Only shortlisted candidates will be contacted. Should you not hear from us within 2 weeks after the closing date of applications, please consider your application unsuccessful.
Quality Control Manager
Posted 10 days ago
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The Quality Control Manager will oversee all aspects of quality assurance within the production environment. This includes conducting inspections, maintaining standards, and managing a small QC team. The role requires a proactive approach to identifying and resolving quality issues, as well as mentoring junior staff. The successful candidate will contribute to upholding a strong quality culture throughout the organization.
Key Responsibilities:
- Carry out and oversee quality inspections during all production stages
- Ensure compliance with internal standards and customer requirements
- Collaborate with production teams to address and resolve quality issues
- Train and mentor junior Quality Control staff
- Maintain accurate quality records and inspection reports
- Identify trends and support quality improvement initiatives
- Provide hands-on support on the shop floor
- Liaise with other departments to ensure consistent quality practices
- Investigate root causes of defects and recommend corrective actions
- Monitor production processes for adherence to quality protocols
- Participate in internal and external quality audits
- Assist in updating and developing quality control procedures
- Promote a culture of excellence and continuous improvement
- Support the development and implementation of new quality initiatives
- Communicate quality expectations to the wider team
- Relevant qualification in quality management or related field
- Minimum 3 years experience in quality control, preferably in furniture or manufacturing
- Experience with leather and fabric upholstery (advantageous)
- Previous supervisory or mentoring experience
- Strong understanding of quality control standards and procedures
R18 000 - R20 000 Cost to Company
***Only shortlisted candidates will be contacted***
Quality Control Analyst
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A well-established Law Firm specialising in debt collection is looking for a new Quality Assurance Analyst. The law firm is based in PTA East, and it's an in-office position.
Please read on to see if you meet the minimum criteria.
EE: Open
Minimum Requirements:
- Grade 12 / Matric.
- A relevant tertiary qualification (advantageous but not essential).
- Minimum of 1 years' experience in Quality Assurance within a call center environment.
- Knowledge of compliance, collections, or financial services processes.
- Proficiency in MS Office (Excel, Word, Outlook)
Experience Required:
- Previous experience in auditing customer calls, QA processes, or similar roles will be advantageous.
- Experience in collections, recoveries, or financial services.
- Experience in preparing reports and presenting findings to management teams.
Skills Required:
- Excellent listening, analytical, and problem-solving skills.
- Strong verbal and written communication.
- High attention to detail with the ability to identify trends and root causes.
- Strong organisational and time management skills.
- Ability to work under pressure and meet deadlines.
- Collaborative and supportive team player.
For more information please contact:
Ergasia Placements
Quality Control Manager
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Job Title: Quality Control Manager
Company: D&B Industrial
Location: Durban / Richards Bay, KwaZulu-Natal
Employment Type: Full-Time
About the Role
D&B Industrial is seeking an experienced and detail-oriented Quality Control (QC) Manager to oversee all aspects of quality assurance and control across our projects. The successful candidate will be responsible for implementing and maintaining quality systems, ensuring compliance with client and industry standards, and driving continuous improvement throughout the organization.
This role requires regular travel between Durban and Richards Bay, with site visits and inspections forming a key part of the position.
Key Responsibilities
- Develop, implement, and manage the company's Quality Control and Assurance systems.
- Oversee and coordinate all project QA/QC activities to ensure compliance with applicable specifications, codes, and standards.
- Review and approve quality documentation, inspection reports, and material certifications.
- Manage a team of inspectors and quality personnel, ensuring consistent and accurate reporting.
- Conduct internal and external audits to verify adherence to company and client requirements.
- Liaise with clients, contractors, and suppliers on quality-related matters.
- Lead root cause analysis and implement corrective and preventive actions for non-conformances.
- Maintain detailed quality records and ensure traceability of all project documentation.
- Provide training and guidance to team members on quality processes and procedures.
- Ensure all health, safety, and environmental standards are upheld during project execution.
Minimum Requirements
- National Diploma or Degree in Engineering, Quality Management, or a related field.
- Minimum 5 years' experience in Quality Control Management within the industrial, construction, or coating sectors.
- NACE, ISO 9001 Lead Auditor, or similar QA/QC certifications will be advantageous.
- Strong understanding of industry standards (ISO, ASTM, SSPC, etc.).
- Excellent leadership, communication, and organizational skills.
- Proficient in Microsoft Office Suite and familiar with digital quality management systems.
- Valid driver's license and willingness to travel between Durban and Richards Bay.
Personal Attributes
- Strong attention to detail with a results-driven mindset.
- Professional, reliable, and committed to maintaining the highest standards of quality.
- Strong analytical and problem-solving abilities.
- Excellent leadership and team management capabilities.
- Ability to work under pressure and meet strict deadlines.
How to Apply
Interested candidates are invited to send their CV along with salary expectations to:
Please include "Quality Control Manager Application" in the email subject line.
Job Types: Full-time, Permanent
Work Location: In person
Quality Control Technician
Posted today
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Operations
Accountable for specialist outputs, as well as initiating quality standards within defined work routines and policies.
Job Purpose
To ensures effective quality control through the verification of scales and incubators, execution of the manufacturing start up procedure, efficient packaging analysis and inspections.
Key Accountabilities and Outputs
Verifications
Daily verifications of scales and incubators
Manufacturing Start UP Procedure
Check that the skew bar is set at the correct height, the barcode stickers and coding on bottle have the correct information and is legible
Check the torques on all capping heads
Check that labels conform to spec
Report any non-conformances to the Line Supervisor and QC Supervisor
Authorize the line supervisor to proceed once start up results have been passed
Packaging Analysis
Testing of preforms
Testing of blown bottles such as height, burst pressure, sectional weight, stress cracking, fill point capacity, drop test, visual inspections, wall thickness, base weight, neck finish dimensions
Testing of closures such as height, skew cap detection, outer diameter, inner seal
Label Inspections to ensure the application is correct
Testing of labels for glue application
Rinse reside tests
Inspections
Inspection of the Date and Batch code applications to ensure it is legible and correct
Rinse pressure Inspections
Inspection of barcodes to ensure correct and legible application
Documentation and Record Keeping
Recording of all results
Raising non-conformances to the QC Supervisor
Sampling
Ensure that the correct number of samples are taken for the relevant departments such as QC, QA, Retention and Micro
Adherence to the Quality, Food Safety, Health, Safety and Environmental Standards
Adherence to Standards: Ensure strict adherence to Quality, Food, Health, Safety and Environmental policies and standards.
Enforcement: Enforce all food safety and health regulations, policies, and requirements at all times to guarantee a secure work environment.
Personal Hygiene: Maintain exceptional personal hygiene as per the organizations code of conduct.
Contamination Control: Raise awareness about potential physical product contamination and implement control measures to prevent it.
Health and Safety Measures: Take reasonable precautions to prevent health and safety hazards. Follow the prescribed incident reporting procedure in case of accidents.
Knowledge and Compliance: Stay updated with relevant business information, policies, processes, and procedures. Enforce compliance with legislative and statutory requirements, as well as GMPs (Good Manufacturing Practices).
Training: Attend and enforce the implementation of learnings from training sessions related to Quality, Food Safety, and Health and Safety.
Housekeeping: Maintain high levels of cleanliness and orderliness within the work environment.
General
Responsible to ensure housekeeping is performed and ensure that all products and activities are stored and are executed within the demarcated areas according to the housekeeping policy (green red and yellow areas)
Conversant with relevant business information, policies, processes and procedures
Maintains expected performance standards
While Job Descriptions are written up for the purpose of a basic outline of the work and responsibilities associated with the Job, the Company encourages and expects all employees from time to time, to assist with work that may not be a direct part of their job description
Qualifications and Experience
NQF 5 National Diploma in Food Tech, Biotech or Analytical Chemistry (Essential)
Upto 3 years experience (Operational Execution) FMCG; Bottling Equipment
Basic MS Excel; MS Word; E Mail
Key Qualities
Communication
Routine communication in connection with instructions, requests or normal work tasks
Problem Solving
Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems.
Relationships Maintained
Others outside of own work area but inside the organisation
Quality Control Technician
Able to communicate verbally in a logical manner.
Takes the intended audience into account when communicating verbal information.
Makes use of appropriate business language in verbal communication.
Includes all relevant information in verbal arguments.
Demonstrates proficiency of language in verbal communication.
Interprets complex information to expresses own viewpoint in verbal communication.
Concludes verbal arguments by making reference to relevant facts
Decision Making
Organises information to make it easier to analyse or see trends.
Anticipates consequences and formulates alternatives.
Establishes clear decision criteria for making informed choices.
Seeks relevant information to better understand situations and problems.
Conducts appropriate analysis; neither makes snap decisions or over-analyses.
Sees relationships between various facts, figures or other information.
Continuous Improvement
Increases performance expectations when success has been achieved
Seeks out sources of information, including trade associations, best practice companies, customers, peers, subordinates, etc.
Finds ways to fast-adapt improvement ideas to work processes
Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements
Collaboration
Helps others with their work.
Meets commitments to team members or others in the organisation.
Actively contributes to team discussions and the accomplishment of team work plans.
Shares expertise and resources to help others address their needs.
Seeks to include all those who can contribute to the most successful outcome and those who have a stake in the results.
Actively keeps all stakeholders informed.
Attempts to reinvigorate team processes when progress is lagging: stays engaged even when not in full agreement with the teams direction.
Accountability
Accomplishes assigned tasks and goals: takes necessary actions to keep progress against objectives on track and prepares a roadmap for success.
Ensures that all who need to know, are clear about the plan.
Takes full responsibility for own actions and outcomes, including mistakes.
Always acts in the companys best interest, regardless of whether it is difficult or unpopular.
Ensures others are on track for achieving their goal.
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Quality Control Manager
Posted today
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Job Description
Recruiter:
Fouche & Co Recruitment
Job Ref:
DBN /TN
Date posted:
Thursday, August 7, 2025
Location:
Pinetown, South Africa
Salary:
18000 Monthly
SUMMARY:
Maxmead, Pinetown - A Quality Control Manager position is available at a prominent furniture manufacturer. This is a practical leadership role ensuring top-quality standards in production.
POSITION INFO:
Our client is a major force in the furniture manufacturing sector, known for exceptional craftsmanship and consistent innovation. The organization values quality and continuous improvement, maintaining robust production operations. They provide a professional setting focused on development and excellence.
The Quality Control Manager will oversee all aspects of quality assurance within the production environment. This includes conducting inspections, maintaining standards, and managing a small QC team. The role requires a proactive approach to identifying and resolving quality issues, as well as mentoring junior staff. The successful candidate will contribute to upholding a strong quality culture throughout the organization.
Key Responsibilities:
- Carry out and oversee quality inspections during all production stages
- Ensure compliance with internal standards and customer requirements
- Collaborate with production teams to address and resolve quality issues
- Train and mentor junior Quality Control staff
- Maintain accurate quality records and inspection reports
- Identify trends and support quality improvement initiatives
- Provide hands-on support on the shop floor
- Liaise with other departments to ensure consistent quality practices
- Investigate root causes of defects and recommend corrective actions
- Monitor production processes for adherence to quality protocols
- Participate in internal and external quality audits
- Assist in updating and developing quality control procedures
- Promote a culture of excellence and continuous improvement
- Support the development and implementation of new quality initiatives
- Communicate quality expectations to the wider team
Requirements :
- Relevant qualification in quality management or related field
- Minimum 3 years' experience in quality control, preferably in furniture or manufacturing
- Experience with leather and fabric upholstery (advantageous)
- Previous supervisory or mentoring experience
- Strong understanding of quality control standards and procedures
Remuneration:
R R20 000 Cost to Company
- Only shortlisted candidates will be contacted***
Quality Control Checker
Posted today
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JOB PURPOSE
The purpose of a Quality Control Checker is to conduct quality checks on branded garments and verify whether it is aligned with the requirements of the job card as well as company standards
JOB OBJECTIVES
Quality check samples
- Review swatch and samples and verify if it is branded according to job card specifications.
- Escalate to supervisor in case of discrepancy
Quality inspection of branded goods
- Conduct random quality audits on branded items as production is running. Escalate quality issues to QC supervisor
Fold and Repack
- Responsible for folding samples neatly
- Responsible for repacking and sealing samples in the correct boxes.
QUALIFICATION
- Grade 11 / 12
EXPERIENCE
- 2 years quality checking experience
SKILLS
- Product Knowledge
- Branding processes
- Attention to detail
- Interpreting a job card
- English Proficiency
- Process following
COMPETENCIES
- Execution
- Reliability
- Assertiveness
- Systematic approach
Administrator: Quality Control
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Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at
Disclaimer
As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
The purpose of the role is to provide effective and efficient service to clients by checking and approving medical aid annuities, pension fund and death claim processes in order to support operation of the Fund.
Requirements
Experience and Qualifications:
Grade 12 (NQF Level 4).
3 to 5 years' experience in a financial services environment is essential.
Knowledge of medical aid annuities and pension funds will be an advantage.
Quality checking experience or exposure to quality checking will be advantageous.
Intermediate experience with MS Office suite, i.e. Word and Excel.
Employee benefits experience is preferred.
Payroll experience will be an advantage.
Duties & Responsibilities
The incumbent will be co-responsible for the following:
Check and authorise all items processed by Service Consultants to ensure accuracy.
Check daily unverified reports in order to find errors and ensure that payments are made.
Ensure monthly payment runs are submitted for authorisation in order to ensure timeous payment to clients.
Ensure processes are accurately applied in respect of departmental requirements for Home Affairs, Medical Aid, Foreign Payments and Deaths claims.
Accurately apply annual increases to ensure members receive correct salaries.
Investigate client queries within service agreements and provide clients with timeous and accurate feedback.
Escalate client queries to the relevant department or stakeholder as and when required.
Build and maintain relationships with clients and stakeholders to create a consistent client experience.
Co-ordinate service delivery internally and externally in conjunction with the Administration Manager.
Support the Administration Manager and client centric model that enables efficient and effective client
service.Administration of Annuity business which includes monthly pension payments and death claims.
Ensure that monthly payslips and annual tax certificates are sent to members.
Monthly & quarterly reporting for customised schemes.
Check monthly Home Affairs, Status 2 & 3 and foreign payments file.
Competencies
Time management.
Communication skills.
Client orientation.
Attention to detail.
Accountability.
Impact and influence.