203 Qa Lead jobs in South Africa

Collinson City of Cape Town, Western Cape, South Africa

Join to apply for the QA Automation Lead role at Collinson

Collinson City of Cape Town, Western Cape, South Africa

Join to apply for the QA Automation Lead role at Collinson

Direct message the job poster from Collinson

Collinson is a global loyalty and benefits company.

We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need.

While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi.

We take our 30 years’ experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers.

Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 20 locations worldwide. Our solutions include Priority Pass, the world’s best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand’s reward programmes and loyalty initiatives.

Purpose of the job

We’re looking for a QA Automation Lead who’s passionate about quality; not just as a phase, but as a core part of how great software gets built. In this role, you’ll help shape what “great” looks like across our engineering teams, including setting test standards, supporting engineers and making sure quality is everyone’s responsibility.

You’ll be embedded in a collaborative environment where software is shipped fast, iteratively, and often. Your work will focus on making sure things don’t just work but work well together. You’ll bring clarity, structure and confidence to the way we test by balancing automation with human insight and keeping the end-user in mind.

Your role would straddle multiple engineering squads, supporting with not just the QA strategy, but personally leading the automated testing efforts as well. You’ll bring your considerable knowledge of test automation to help us build new products that are reliable, performant, and resilient.

If you’re curious, love asking the awkward questions, and want to support software engineers build and iterate quickly, you’ll thrive here.

Key Responsibilities

• Define and uphold the standards for test quality across engineering squads, ensuring consistency and confidence in our releases.
• Oversee the work of our Automation QAs/SDeTs, and manual testers.
• Write high quality integration and end-to-end tests across our software portfolio.
• Partner with engineers, product managers, and delivery leads to embed quality thinking from day one, and not as an after-thought.
• Design and oversee test strategies that combine automation, exploratory testing, and regression coverage.
• Drive the implementation and evolution of automated testing frameworks, ensuring integration into our CI/CD pipelines.
• Own the structure and health of test suites and regression packs, helping teams keep them lean, relevant, and valuable.
• Support squads in front-end, API, and end-to-end testing, using tools like Playwright, Cypress, Postman, RestAssured and other modern frameworks.
• Facilitate and promote BDD and 3-amigos sessions, helping clarify requirements and prevent misunderstandings before they happen.
• Help engineers understand and own quality; coaching without gatekeeping, advising without blocking.
• Perform and organise performance testing with tools such as K6, JMeter.
• Collaborate closely with cross-functional teams to ensure cross-squad functionality and integration is properly tested.
• Get involved in the testing cycle, helping to investigate issues, write tests, support on manual QA, and signing-off changes.

Preferred

• Computer Science or Information Technology degree, Diploma or similar
• ASTQB ISTQB Advanced Certification
• Certified Automation Tester (i.e. Selenium, Cypress, Playwright)

Non Negotiable

• 5+ years experience in Test Automation and Manual Testing, with the ability to define and enforce testing standards across engineering teams
• Strong hands-on experience with test automation frameworks and API testing tools.
• Confident writing automated tests in Typescript.
• Expertise in Designing and Executing End-to-End Test Strategies that aligns with Agile delivery
• Solid experience embedding quality early in the SDLC by working closely with Product Managers, Engineers, Principal Engineers and Delivery Managers
• Coaching-oriented leadership style, with a proven ability to mentor engineers on quality ownership
• Hands-on Leadership of UAT Defect Triage, driving this process, including daily coordination with cross-functional stakeholders (Product, Engineering, and Delivery) to evaluate, prioritize, and drive resolution of defects based on reproducibility, business impact, and release scope

Personal Attributes

• Quality mindset – deeply values software quality and strives for continuous improvement across teams
• Strong leadership – able to guide, motivate, and hold team members accountable without micromanaging
• Collaborative nature – works well with engineers, product managers, and delivery managers to embed quality early in the SDLC
• Proactive attitude toward continuous improvement, always seeking better ways to optimize QA processes
• Critical thinker – approaches testing with curiosity and rigor; digs deep to uncover root causes
• Adaptability – comfortable with change and able to pivot priorities in fast-paced, agile environments
• Detail-oriented – thorough in reviewing test cases, strategies, and outcomes without losing sight of the bigger picture
• Ownership-driven – takes responsibility for the overall health of the QA process and quality outcomes

Interview Process

We want our process to be fair and transparent, so it’s only right that we tell you what the various interview stages are:

Stage 1 – We'll do a screener call with our recruitment team, where you can learn a bit more about Collinson, our values and we can confirm what you’re looking for in a new role.

Stage 2 – We'll do a short call with one of our Engineering Managers for around 30 minutes, who will tell you more about the team, our projects and ask questions about your career history and suitability for the role.

Stage 3 – You will do a technical test (at home), and we’ll review your solution and approach to it.

Stage 4 – This is final and main stage, where we’ll meet you for around 1 hour, and you’ll get to spend time with different members of the engineering team (Engineering Manager and QA Test Lead). We’ll also go through your technical test and ask questions on some of your decisions and implementation.

Stage 5 - 30 minute discussion with our Head of Architecture & Engineering

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Travel Arrangements

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Centurion, South Africa | Posted on 06/05/2025

To ensure products or services meet quality standards by defining the automated testing strategy and framework. This entails managing QA staff who create and run both manual and automated tests, identify errors, and provide feedback to developers.

Main Duties

1. Develop test automation strategy for large complex projects in AGILE methodology
2. Design Test Automation, Execution and Lead automation delivery using Selenium and Cucumber tools
3. Design, create, construct, and execute automation test cases for REST API and SOAP web services
4. Experience in Selenium; WebDriver and TestNG are a plus
5. Contribute to team agile planning activities and backlog prioritization and management for QA team
6. Identify, verify, report, and regress bugs
7. Collaborate with product line stakeholders to develop strategies and frameworks for emerging demands
8. Drive innovation and adoption of industry practices through investigation and institutionalization of new tools, methods, and standards
9. Work with development teams to understand technologies and develop/implement automated testing tools for data comparison and transformation (on Hadoop, Spark, Datameer, etc.)
10. Deep understanding of SDLC processes including Requirements, Design, Development, Build, Release Management, and Quality Assurance
11. Create detailed test plans, test cases, and bug reports
12. Analyze test results, identify root causes of defects, and provide feedback to developers
13. Work with development teams, product managers, and stakeholders to ensure quality standards are met
14. Contribute to QA process and procedure improvements
15. Mentor and upskill QA personnel for effective operation within an automated QA environment

• Additional applicable certifications are advantageous
• SQL knowledge and ability to read C# code
• Minimum 8 years overall QA or similar role
• 4–6 years experience in Automated QA role
• 2–3 years demonstrated ability to design and implement detailed automated testing protocols in Financial Services or similar environments
• Understanding of testing methodologies and techniques
• Effective communication of test results and feedback
• Ability to identify root causes of defects and suggest solutions
• Creative troubleshooting skills

At Korridor, we believe in growing our people and allowing them to become the best possible versions of themselves, as well as growing with the organization.

BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive and meticulous Outsource Lead to join a goal-oriented team.

QUALIFICATIONS NEEDED:

• Degree or Diploma in Biotechnology, Pharmacy, Biological Sciences, or a similar field

NECESSARY EXPERIENCE & INDUSTRY KNOWLEDGE:

• At least 3-5 years’ experience in vaccine/ biotech/ or pharmaceutical manufacturing industry of which at least 1 year of sterile manufacturing experience required.
• At least 2-3 years’ experience at supervisory/management level in GMP Pharmaceutical manufacturing or equivalent.
• Experience in quality and regulatory compliance within a cGMP facility.
• Strong knowledge of vendor management and GMP outsourced activities.
• Experience in having faced successful local and international quality audits.
• Experience working with external customers/Applicants.

KEY DUTIES & RESPONSIBILITIES OF THE ROLE:

Core Technical Delivery:

• Provide strategic direction for QA Outsource operations together with the Release and Outsource manager, ensuring proactive interpretation and integration of evolving global regulatory and quality standards into organizational practices and vendor oversight frameworks.
• Lead Outsource section in the Release and Outsource departmental operational planning and execution, embedding quality-by-design principles and aligning delivery with long-term business and regulatory objectives.
• Serve as the principal technical authority and QA advisor for all outsourced activities, ensuring strategic alignment, compliance, and continuous improvement across the vendor landscape.
• Direct the full lifecycle of outsourced quality activities, including vendor selection, approval, certification, change management, and ongoing performance monitoring ensuring cross-functional alignment and risk-based decision-making.
• Drive organizational readiness for internal and external inspections, including global regulatory audits, through strategic planning, audit coordination, SME engagement, and real-time oversight of CAPA closure and systemic improvements.
• Lead significant investigations, risk assessments, and deviation management within the outsourced space, presenting complex findings and remediation strategies to external stakeholders, including CMOs and applicants.
• Oversee the governance of the Vendor Management module in TrackWise, spearheading digital optimization and continuous improvement initiatives in collaboration with system and quality stakeholders.
• Ensure timely and strategic communication of vendor-driven changes, including change notifications, artwork modifications, and quality complaints, through cross-functional coordination and regulatory alignment.
• Define and execute the Outsource Quality data strategy, including the development, analysis, and reporting of key operational and compliance metrics (weekly, monthly, quarterly) to inform executive decision-making to the Release and Outsource Manager.
• Author and approve critical quality documentation, including SOPs, WIs, vendor quality agreements, agent contracts, and vendor certification assessments—ensuring clarity, regulatory compliance, and traceability.
• Lead and govern internal and external audit programs, from planning and team formation to peer review, reporting, and enforcement of CAPA closure, ensuring that all vendor and supplier relationships remain audit-ready and compliant.
• Championing a risk-based approach to vendor management, conducting technical vendor risk assessments and utilizing data-driven tools to prioritize and manage supplier relationships in alignment with corporate risk tolerance.
• Serve as the QA strategic lead on new product introductions, ensuring all materials and consumables meet quality expectations via structured onboarding through the vendor management system.
• Represent Biovac’s outsource QA function to global partners, ensuring transparent and effective communication during investigations, audit responses, and regulatory engagements.
• Escalate any significant/critical observations to the QARO manager and Head of Quality

People Management:

• Shape and align the department’s strategic focus and priorities with broader organizational goals, ensuring long-term business value.
• Lead cross-functional and enterprise-level workforce planning, driving alignment between departmental capability and business growth strategies.
• Oversee advanced capacity planning and performance management to ensure optimal delivery across strategic, tactical, and operational horizons.
• Design and continuously refine role profiles, ensuring they support evolving business needs and align with future organizational structure.
• Drive a robust talent management agenda, including leadership pipeline development, succession planning, and high-potential staff retention strategies.
• Foster a high-performance culture through structured coaching, mentoring, and career development pathways, ensuring both technical and leadership capability within the department.
• Champion a resilient knowledge management framework, ensuring organizational intellectual capital is captured, protected, and leveraged.
• Establish robust continuity and delegation frameworks to safeguard business continuity in the absence of key personnel.
• Lead proactive employee relations management, ensuring alignment with labour legislation, internal policy, and business ethics while addressing performance and conduct risks decisively and constructively.

Business Management:

• Shared accountability for achieving the site’s tactical plans and mitigation of any risk to the site operation including workflow, ethics, quality, finances, regulatory compliance and other material company requirements.
• Identify and continuously present key opportunities and synergies that will improve and/ or expand the operation within own and/or other departments.
• Lead or participate in departmental and/ or site wide projects.
• Monitoring & reporting on key operations, critical numbers and key performance indicators that impact on the business’s short-, medium- and long-term objectives.
• Participate with the site management team in proactively mitigating risks and finding solutions where possible.
• Serve as a core member of the site leadership team, providing expert input on risk anticipation, mitigation strategies, and cross-functional solutioning to support business continuity and resilience.
• Own the strategic planning, budgeting, and resource governance for the section in the Release and Outsource department, ensuring alignment with broader organizational priorities, cost efficiency, and operational sustainability across shared site resources.

Quality Management:

• Building own, team and site’s GMP Knowledge and Compliance.
• Participate in building quality objectives and provide ongoing metrics that directly support the achievement of such objectives.
• Participate in building a sustainable Quality Culture on site and proactive mitigate risks that may negatively impact quality or escalate these appropriately.
• Establish and maintain a state of control related to quality management within the department.
• Ensuring that the department is audit ready through closing out audit findings timeously.
• Ensure Deviations, Change Controls, CAPAs are handled effectively.
• Advocate continuous improvement within own department as well as cross functionally

Application Deadline: 31 July 2025

If you do not receive a response from us within three weeks of submitting your application, please understand that your application was not successful.

We believe in the magic of diversity within teams and to achieve this, we do apply Employment Equity principles during our selection process where this is necessary to achieve such diversity.

Disclaimer:

Dear Applicant, we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying, you acknowledge and consent to the collection, use, and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns, our Human Capital department is available to provide clarification. We look forward to reviewing your application.’’

• Coordinate and manage annual internal, external, and vendor audit programmes , ensuring effective planning, execution, and reporting.
• Oversee QMS systems and tools , ensuring risk assessments are conducted, changes are properly documented, and document/record control is maintained.
• Maintain, review, and report on QMS systems, processes, and procedures in line with QA objectives and regulatory requirements.
• Identify, track, and report on quality metrics , implementing continuous improvement initiatives where required.
• Lead, mentor, and manage a team of QA professionals , driving performance, professional development, and a quality-focused culture across the organisation.
• Represent the QA department in cross-functional initiatives and management meetings , and set annual quality objectives.
• Manage and enhance the SAP QM system , ensuring notifications are correctly created, workflows managed, and training provided.
• Draft and review User Requirements Specifications for system changes, supporting IT during implementations.
• Ensure QMS procedures are consistently implemented, reviewed, and followed, with ongoing training provided.
• Lead GMP audit activities , analysing trends, escalating issues where necessary, and ensuring effective audit reporting.
• Oversee the document management system (SAP DMS and SharePoint), ensuring compliance and operational continuity.
• Manage the change control system , ensuring GMP-related changes are properly evaluated, documented, implemented, and reviewed.
• Drive process risk assessments and mitigation strategies, maintaining risk registers and facilitating periodic reviews.
• Monitor retention samples and material status within the QMS to ensure GMP compliance.
• Stay up to date with regulatory guidelines and industry changes, ensuring internal alignment.
• Support QA contributions to regulatory submissions, SHE audits, and internal investigations.

• Bachelors degree in Chemical Engineering, Chemistry, Biochemistry, Biological or Pharmaceutical Sciences , or a related technical/scientific field.
• At least 5 years experience in pharmaceutical manufacturing or pharmaceutical quality, with strong knowledge of facilities, equipment, laboratories, and Quality Management Systems.
• 2+ years experience in supervising/leading teams.
• 2+ years experience as an auditor of quality systems (ISO9001, ISO13485 and/or GMP).
• Experience with ISO13485:2016 is advantageous.
• Strong working knowledge of cGMP and QMS frameworks , with proven experience in audits, document control, and change management.

• Pre-employment, routine, and exit medicals are compulsory due to the nature of the business.
• Mandatory attendance at SHE-related training.
• Adherence to SHE instructions and site rules.
• Ability and willingness to work with hazardous and biologically active chemicals, with the required PPE and medical examinations (per OSH Act).

• Strong leadership with the ability to influence, mentor, and build quality-driven teams .
• Excellent interpersonal skills with the ability to manage relationships across all levels of the business.
• Analytical mindset with strong problem-solving skills and attention to detail.
• Ability to manage projects and work independently with minimal supervision.
• Effective communicator, able to encourage teams to adopt process-oriented thinking .
• Strong technical writing skills and confident presentation abilities.
• High levels of personal leadership, initiative, and self-motivation .

Centurion, South Africa | Posted on 06/05/2025

To ensure products or services meet quality standards by defining the automated testing strategy and framework. This entails managing QA staff who create and run both manual and automated tests, identify errors, and provide feedback to developers.

Main Duties

1. Develop test automation strategy for large complex projects in AGILE methodology
2. Design Test Automation, Execution and Lead automation delivery using Selenium and Cucumber tools
3. Design, create, construct, and execute automation test cases for REST API and SOAP web services
4. Experience in Selenium; WebDriver and TestNG are a plus
5. Contribute to team agile planning activities and backlog prioritization and management for QA team
6. Identify, verify, report, and regress bugs
7. Collaborate with product line stakeholders to develop strategies and frameworks for emerging demands
8. Drive innovation and adoption of industry practices through investigation and institutionalization of new tools, methods, and standards
9. Work with development teams to understand technologies and develop/implement automated testing tools for data comparison and transformation (on Hadoop, Spark, Datameer, etc.)
10. Deep understanding of SDLC processes including Requirements, Design, Development, Build, Release Management, and Quality Assurance
11. Create detailed test plans, test cases, and bug reports
12. Analyze test results, identify root causes of defects, and provide feedback to developers
13. Work with development teams, product managers, and stakeholders to ensure quality standards are met
14. Contribute to QA process and procedure improvements
15. Mentor and upskill QA personnel for effective operation within an automated QA environment

• Additional applicable certifications are advantageous
• SQL knowledge and ability to read C# code
• Minimum 8 years overall QA or similar role
• 4–6 years experience in Automated QA role
• 2–3 years demonstrated ability to design and implement detailed automated testing protocols in Financial Services or similar environments
• Understanding of testing methodologies and techniques
• Effective communication of test results and feedback
• Ability to identify root causes of defects and suggest solutions
• Creative troubleshooting skills

At Korridor, we believe in growing our people and allowing them to become the best possible versions of themselves, as well as growing with the organization.

We are seeking a QA Lead with expertise in front-end automation using Python and Robot Framework . The ideal candidate will be responsible for designing, implementing, and maintaining automated test frameworks to ensure high-quality web applications. You will lead a team of QA engineers, define best practices, and work closely with developers and product teams to ensure seamless software delivery.

• Lead and manage a team of QA engineers to ensure test coverage and quality assurance best practices.

• Design, develop, and maintain front-end test automation frameworks using Python and Robot Framework .

• Develop test plans, test cases, and test scripts for web applications.

• Automate functional, regression, and UI tests for web-based applications.

• Collaborate with developers, product managers, and DevOps to integrate automated tests into CI/CD pipelines.

• Identify, track, and report defects using JIRA, TestRail, or similar test management tools .

• Perform code reviews and mentor junior QA engineers on automation best practices.

• Stay updated on the latest trends in automation testing and recommend improvements.

• 5+ years of experience in software testing and test automation.

• Strong expertise in Python for test automation.

• Hands-on experience with Robot Framework for UI and API testing.

• Experience in Selenium WebDriver for browser automation.

• Familiarity with Playwright or Cypress is a plus.

• Strong understanding of front-end technologies (HTML, CSS, JavaScript) .

• Experience with CI/CD tools like Jenkins, GitHub Actions, or GitLab CI.

• Knowledge of BDD frameworks like Cucumber is a plus.

• Experience in testing RESTful APIs using tools like Postman or REST Assured .

• Strong problem-solving skills and the ability to troubleshoot automation failures.

• Excellent communication and leadership skills.

• Experience with performance testing using JMeter or similar tools.

• Knowledge of cloud-based testing tools like BrowserStack or Sauce Labs .

• Experience working in Agile/Scrum environments.

• ISTQB certification is a plus.

• Work with a dynamic team on cutting-edge front-end technologies.

• Opportunity to lead and mentor a team of skilled QA professionals.

• Competitive salary and benefits package.

• Flexible work environment (Remote/Hybrid options available).

• Continuous learning and career growth opportunities.

Company Description:

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate and consistent information is provided to customers. The Quality Specialist's key focus is to evaluate transactions to ensure all required processes and guidelines are followed to deliver the highest levels of customer experience and employee engagement while driving KPI performance at or above all critical goals.

Job Description:

Responsibilities:

1. This individual is responsible for completing all assigned transaction evaluations and attending all internal and external calibration sessions as assigned.
2. Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
3. Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
4. Keep management updated: Relay important information in the form of timely and accurate reports.
5. Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.

Qualifications:

Our most successful candidates will have:

• Six months experience in process transformation.
• Ability to work in MS Office.
• Ability to work in a fast-paced environment.
• Pro-active ability in developing trust and professional rapport with employees and team members; work as a team-player.
• Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements.
• Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Company Description

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate and consistent information is provided to customers. The Quality Specialist's key focus is to evaluate transactions to ensure all required processes and guidelines are followed to deliver the highest levels of customer experience and employee engagement, while driving KPI performance at or above all critical goals.

Responsibilities:

1. Complete all assigned transaction evaluations and attend all internal and external calibration sessions as assigned.

Quality Analyst in this role gets to:

1. Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
2. Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
3. Keep management updated: Relay important information in the form of timely and accurate reports.
4. Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.

Our most successful candidates will have:

• Six months of experience in process transformation.
• Ability to work in MS Office.
• Ability to work in a fast-paced environment.
• Proactive ability in developing trust and professional rapport with employees and team members; work as a team player.
• Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements.
• Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Ramping in Mumbai for 130HC (Go-live)