149 Qa Lead jobs in South Africa

*Job Classification *
Req:

Closing date: 21 October 2025

Job Family
Informaton Technology

Career Stream
IT Operations

Leadership Pipeline
Manager of Others

Job Purpose
To Lead Quality Engineering in squads in accordance with the agreed Test Engineering & Quality practices. Ensure alignment across stakeholders to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics.

*Job Responsibilities *

• Liaise with Stakeholders across Group Technology to build a network that will align to nWoW
• Ensure stable solutions to stakeholders by delivering automated testing solutions and quality practices within agreed time lines and within agreed risk parameters
• Provide advice to clients on quality practices
• Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders though honest communication which align to the Nedbank Values
• Build a deep understanding of the domain in order to contribute to the ongoing value proposition
• Work closely with Quality Assurance Leads, Practise Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients
• Participate in the overall PI planning and the squad deliverables including capacity estimation and interdependencies
• Obtain and review relevant artefacts from stakeholders (eg: technical landscape, architecture design, technology roadmaps)
• Create the Test Strategy, approach or plan and ensure alignment to the squad objectives
• Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered
• Ensure all committed user stories and acceptance criteria are tested for the specific release ensuring quality is not compromised
• Participate in the backlog grooming and in the sprint planning
• Participate in the daily stand-up where necessary, manage the issues raised by the Software Quality & Test Engineers and raise relevant associated risks
• Encourage the Software Quality & Test Engineers to collaborate across squads to ensure efficient implementation of deliverables and ensure automation governance is adhered to by all
• Perform pull requests and ensure all feature branches are committed to Master
• Review that the test automation solution meets the architectural and development standards that are re-usable and scalable
• Challenging the business and technology solutions in alignment with client value proposition
• Ensure integration into and continuous test automation execution on DevOps pipelines
• Work with the Enterprise Quality Assurance Practise Lead on the metrics and reporting to communicate quality engineering practices
• Ensure the defect management process is adhered to by the Software Quality & Test Engineers
• Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository
• Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s)
• Encourage Peer reviews of the QA artefacts
• Understand and manage own demand based on expected timelines articulated by the line-management and project expectations

*Job Responsibilities Continue *

• Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system
• Seek ongoing improvements in technical capabilities
• Ensure alignment of solution with emerging technologies and impact on Nedbank technologies
• Mentor the Engineers within the team to improve their technical capabilities
• Provide input into the documentation of standards & quality practices for Quality engineering for the organisation's current and future technological architecture
• Provide input into performance management of team members (e.g. performance contracts, development plans, poor performance and improvement plans, and review)
• Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation)
• Support the achievement of the business strategy, objectives and values
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations
• Seek opportunities to improve business processes, models and systems though agile thinking

Essential Qualifications - NQF Level

• Professional Qualifications/Honour's Degree

Preferred Qualification
BSc IT or BComm IT or similar

Preferred Certifications
ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level
Total number of years of experience:7 - 10 years

Management experience as part of the above years:1 - 2 years

Type of experience:Experience in Agile delivery and exposure to Test Driven Development, Behaviour Driven Development in a continuous delivery model. Test analysis & design experience. 4 years Test automation experience. 1-3 years Development experience. Ability to understand and interpret logical solution architecture. Understanding & implementation of DevOps pipelines & tools.

*Technical / Professional Knowledge *

• Ability to understand and interpret logical solution architecture
• Use of testing tools and frameworks (E.g. Selenium, Appium, RestAssured, Karate, Jira, JMeter)
• Experience of implementing QA solutions within a continuous integration and continuous delivery pipeline
• Object-orientated Programming (OOP)
• Development languages; C#, Java
• Mobile Test Automation
• Soap and RESTFUL services
• Service virtualisation & Data virtualisation
• Vulnerability testing
• Performance and load testing

Behavioural Competencies

• Adaptability
• Decision Making
• Emotional Intelligence Essentials
• Technical/Professional Knowledge and Skills
• Influencing
• Quality Orientation
• Planning and Organizing
• High-Impact Communication

Please contact the Nedbank Recruiting Team

Collinson is a global loyalty and benefits company.

We use our expertise and products to craft customer experiences which enable some of the world's best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need.

While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi.

We take our 30 years' experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers.

Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 20 locations worldwide. Our solutions include Priority Pass, the world's best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand's reward programmes and loyalty initiatives.

Purpose of the job

We're looking for a QA Automation Lead who's passionate about quality; not just as a phase, but as a core part of how great software gets built. In this role, you'll help shape what "great" looks like across our engineering teams, including setting test standards, supporting engineers and making sure quality is everyone's responsibility.

You'll be embedded in a collaborative environment where software is shipped fast, iteratively, and often. Your work will focus on making sure things don't just work but work well together. You'll bring clarity, structure and confidence to the way we test by balancing automation with human insight and keeping the end-user in mind.

Your role would straddle multiple engineering squads, supporting with not just the QA strategy, but personally leading the automated testing efforts as well. You'll bring your considerable knowledge of test automation to help us build new products that are reliable, performant, and resilient.

If you're curious, love asking the awkward questions, and want to support software engineers build and iterate quickly, you'll thrive here.

Key Responsibilities

• Define and uphold the standards for test quality across engineering squads, ensuring consistency and confidence in our releases.
• Oversee the work of our Automation QAs/SDeTs, and manual testers.
• Write high quality integration and end-to-end tests across our software portfolio.
• Partner with engineers, product managers, and delivery leads to embed quality thinking from day one, and not as an after-thought.
• Design and oversee test strategies that combine automation, exploratory testing, and regression coverage.
• Drive the implementation and evolution of automated testing frameworks, ensuring integration into our CI/CD pipelines.
• Own the structure and health of test suites and regression packs, helping teams keep them lean, relevant, and valuable.
• Support squads in front-end, API, and end-to-end testing, using tools like Playwright, Cypress, Postman, RestAssured and other modern frameworks.
• Facilitate and promote BDD and 3-amigos sessions, helping clarify requirements and prevent misunderstandings before they happen.
• Help engineers understand and own quality; coaching without gatekeeping, advising without blocking.
• Perform and organise performance testing with tools such as K6, JMeter.
• Collaborate closely with cross-functional teams to ensure cross-squad functionality and integration is properly tested.
• Get involved in the testing cycle, helping to investigate issues, write tests, support on manual QA, and signing-off changes.

Preferred

• Computer Science or Information Technology degree, Diploma or similar
• ASTQB ISTQB Advanced Certification
• Certified Automation Tester (i.e. Selenium, Cypress, Playwright)

Non Negotiable

• 5+ years experience in Test Automation and Manual Testing, with the ability to define and enforce testing standards across engineering teams
• Strong hands-on experience with test automation frameworks and API testing tools.
• Confident writing automated tests in Typescript.
• Expertise in Designing and Executing End-to-End Test Strategies that aligns with Agile delivery
• Solid experience embedding quality early in the SDLC by working closely with Product Managers, Engineers, Principal Engineers and Delivery Managers
• Coaching-oriented leadership style, with a proven ability to mentor engineers on quality ownership
• Hands-on Leadership of UAT Defect Triage, driving this process, including daily coordination with cross-functional stakeholders (Product, Engineering, and Delivery) to evaluate, prioritize, and drive resolution of defects based on reproducibility, business impact, and release scope

Personal Attributes

• Quality mindset – deeply values software quality and strives for continuous improvement across teams
• Strong leadership – able to guide, motivate, and hold team members accountable without micromanaging
• Collaborative nature – works well with engineers, product managers, and delivery managers to embed quality early in the SDLC
• Proactive attitude toward continuous improvement, always seeking better ways to optimize QA processes
• Critical thinker – approaches testing with curiosity and rigor; digs deep to uncover root causes
• Adaptability – comfortable with change and able to pivot priorities in fast-paced, agile environments
• Detail-oriented – thorough in reviewing test cases, strategies, and outcomes without losing sight of the bigger picture
• Ownership-driven – takes responsibility for the overall health of the QA process and quality outcomes

Interview Process

We want our process to be fair and transparent, so it's only right that we tell you what the various interview stages are:

Stage 1 – We'll do a screener call with our recruitment team, where you can learn a bit more about Collinson, our values and we can confirm what you're looking for in a new role.

Stage 2 – We'll do a short call with one of our Engineering Managers for around 30 minutes, who will tell you more about the team, our projects and ask questions about your career history and suitability for the role.

Stage 3 – You will do a technical test (at home), and we'll review your solution and approach to it.

Stage 4 – This is final and main stage, where we'll meet you for around 1 hour, and you'll get to spend time with different members of the engineering team (Engineering Manager and QA Test Lead). We'll also go through your technical test and ask questions on some of your decisions and implementation.

Stage minute discussion with our Head of Architecture & Engineering

Requisition ID:

• Relocation Authorized: None
• Telework Type: Full-Time Office/Project
• Work Location: Yanacocha

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.

Located 800 km northeast of Lima, Peru, Yanacocha is South America's largest gold mine. The WTP Project consists of two of the largest acid water treatment plants in South America (the West one with capacity of 3,000 m3/hour and the East one with 2,700 m3/hour). Early works are currently being performed on site, preparing the permanent platforms and laydown areas for the East and West plants, in addition to the Class 2 estimate, Level 3 schedule and Execution Plan.

In this role, you will be responsible for leading and supporting the effective implementation of the Quality Management System, participating in the implementation of the quality program/plans. Supervising quality activities on the project as instructed by the Quality and Risk Project Manager and / or the Field QA Lead for the WCS area. May maintain client liaison and communication for project quality activities. Performing audits and surveillances to identify and mitigate risks as input for the Quality planning. Advises management of project quality problems and progress.

• Assisting in development, coordination, communication and concurs with Quality policies, standards, core programs and procedures for use across a small to medium project.
• Leading project quality planning for small to medium project Contributes to continuous improvement of core programs to improve project execution efficiency and performance.
• Building and driving competency/training program to drive the quality culture and processes across the project Implements guidance requirements for project Quality planning on project.
• Managing the project level Quality Management System certification and represents the project during audits conducted by client, management, or regulatory agencies.
• Assisting in managing the auditing and assessments to verify the effectiveness of the quality system/program/plan Provides input to the quality elements of project execution plans and project quality plans.
• Developing schedule, budgets, and staffing planning for project quality activities.
• Coordinating, scheduling, and communicating project or GBU (Global Business Unit) Management Review requirements with functions to ensure management review goals and objectives are met.

Bachelor's Degree in a relevant Engineering or Physical Science from an accredited university with years of progressive related Quality Assurance (QA) experience or in lieu of degree, a minimum of years of progressive related QA experience.

• High technical knowledge in the application of engineering, procurement, construction sufficient to comprehend requirements.
• Database and Microsoft Office suite (TEAMS, Word, Excel, PowerPoint, Outlook, Power-BI) proficiency. Third party Auditor Certification.
• Networks and connects with senior internal and external personnel in own area of expertise.
• Qualified, enabled and available to drive light vehicles at Site.
• Previous experience in quality assurance in mining projects over 3,000 meters above sea level.
• Previous experience in projects involving pipelines, pumping stations, roads / pipeline crossing.
• Excellent English and Spanish written and verbal communications skills.
• A high level of personal motivation, high standards, and the ability to work within changing situations to meet short deadlines.
• High knowledge of regulatory requirements and functions that impact the QA program.
• Good knowledge in risk management processes.

For decades, Bechtel has worked to inspire the next generation of employees and beyond Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.

Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to

.

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Bechtel es un empleador que ofrece igualdad de oportunidades. Todos los postulantes calificados serán considerados para su contratación sin distinción de raza, color, religión, sexo, orientación sexual, identidad y expresión de género, edad, nacionalidad, discapacidad, estado de ciudadanía (según lo autorice la ley), estatus militar, información genética y cualquier otra característica protegida por la ley federal, estatal o local.

Postulantes en situación de discapacidad, que requieran de ajustes razonables para cualquier etapa del proceso de reclutamiento y contratación, pueden enviar su solicitud por correo electrónico a

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary
Create & independently drive automation testing frameworks & plans as well as lead the development & delivery of test scripts for multiple technical products / services (across tribes) e.g. web, mobile, SOA applications, etc. QA includes front – end, back – end, integration, performance, scalability and regression testing of various enterprise wide solutions. This entails full responsibility for ensuring that multiple / complex products across an estate are protected through quantifiable test coverage & metrics.

Job Description
QA Engineering

• Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as the automation testing expert
• Participate and analyze requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads)
• Identify opportunities for automation across the business area's suite of technical products & services (ongoing)
• Leverage a solid understanding of the technical solution architecture and infrastructure context to create relevant & holistic automation testing frameworks based on the analysis & opportunities identified
• Develop and execute automated test scripts using various technologies
• Be the single point of accountability for testing & testing frameworks, the integrity of their design & their ability to holistically test solutions
• Provide testing at various levels including: vetting unit tests (for developers), testing user stories, black box testing, scalability and end to end integration testing
• Align testing frameworks and scripts to User Stories
• Apply predictive and critical thinking in defining testing parameters (positive & negative)
• Execute automated test suites and Analyze test results.
• Develop custom Quality Assurance Metrics and reporting solutions.
• Leverage solid understanding of CI/CD pipeline to configure test scripts & associated frameworks & integrate test suites into the test management system and custom test harnesses.
• Create, coordinate, and execute manual application test cases and test plans
• Review functional specs and user stories to design test cases/scripts and test plans.
• Create and analyze test data.
• Collaboratively work with developers to implement test hooks for automation.
• Operate as a self-starter and possess the technical aptitude in troubleshooting both software and environment issues.
• Set product delivery goals and achieve scheduled deadlines.
• Work in ambiguous environments and have the technical curiosity to dig deep into the root of complex issues between multiple software and system layers.
• Research, self-develop & source new automation testing tools & techniques

DevOps

• Follow engineering best practices and provide technical mentorship to other team members
• Build product engineer capability in automation testing technologies & general automation testing awareness
• Leverage expertise in various coding languages to effectively design & deploy testing requirements for specific products / services
• Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
• Shift team from testing features to supporting & being accountable for full product delivery

People

• Develop others capability in developing and executing automated test scripts using various technologies
• Mentor & guide interns & junior automation engineers throughout their development journeys
• Quality assure the automation testing & manual testing deliverables of the broader technical teams
• Conduct peer / junior QA engineer reviews, testing, problem solving within and across the broader QA community
• Provide technical subject matter expertise and support in the attraction and recruitment of QA Engineers for the organization
• Participate as a subject matter expert in the development & development planning of the broader product engineering team

Risk & Governance

• Ensure compliance with the organization Service Engineering, Risk & Governance policies & practices related to development & testing
• Align all testing frameworks and scripts to Group Architecture and Security guidelines
• Carry the 'one stop shop' accountability for all risk associated with testing design failures following solution deployment
• Participate in Business Continuity, Disaster Recovery, Incident Management processes and proactively route cause analyse, mitigate & OR; resolve critical incidents
• Realign testing frameworks, monitoring tool application & scripts off the back of any risk related activity / incidents

Education
Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Empowering Africa's tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Create & independently drive automation testing frameworks & plans as well as lead the development & delivery of test scripts for multiple technical products / services (across tribes) e.g. web, mobile, SOA applications, etc. QA includes front – end, back – end, integration, performance, scalability and regression testing of various enterprise wide solutions. This entails full responsibility for ensuring that multiple / complex products across an estate are protected through quantifiable test coverage & metrics.

Job Description

QA Engineering

• Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as the automation testing expert
• Participate and analyze requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads)
• Identify opportunities for automation across the business area's suite of technical products & services (ongoing)
• Leverage a solid understanding of the technical solution architecture and infrastructure context to create relevant & holistic automation testing frameworks based on the analysis & opportunities identified
• Develop and execute automated test scripts using various technologies
• Be the single point of accountability for testing & testing frameworks, the integrity of their design & their ability to holistically test solutions
• Provide testing at various levels including: vetting unit tests (for developers), testing user stories, black box testing, scalability and end to end integration testing
• Align testing frameworks and scripts to User Stories
• Apply predictive and critical thinking in defining testing parameters (positive & negative)
• Execute automated test suites and Analyze test results.
• Develop custom Quality Assurance Metrics and reporting solutions.
• Leverage solid understanding of CI/CD pipeline to configure test scripts & associated frameworks & integrate test suites into the test management system and custom test harnesses.
• Create, coordinate, and execute manual application test cases and test plans
• Review functional specs and user stories to design test cases/scripts and test plans.
• Create and analyze test data.
• Collaboratively work with developers to implement test hooks for automation.
• Operate as a self-starter and possess the technical aptitude in troubleshooting both software and environment issues.
• Set product delivery goals and achieve scheduled deadlines.
• Work in ambiguous environments and have the technical curiosity to dig deep into the root of complex issues between multiple software and system layers.
• Research, self-develop & source new automation testing tools & techniques

DevOps

• Follow engineering best practices and provide technical mentorship to other team members
• Build product engineer capability in automation testing technologies & general automation testing awareness
• Leverage expertise in various coding languages to effectively design & deploy testing requirements for specific products / services
• Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
• Shift team from testing features to supporting & being accountable for full product delivery

People

• Develop others capability in developing and executing automated test scripts using various technologies
• Mentor & guide interns & junior automation engineers throughout their development journeys
• Quality assure the automation testing & manual testing deliverables of the broader technical teams
• Conduct peer / junior QA engineer reviews, testing, problem solving within and across the broader QA community
• Provide technical subject matter expertise and support in the attraction and recruitment of QA Engineers for the organization
• Participate as a subject matter expert in the development & development planning of the broader product engineering team

Risk & Governance

• Ensure compliance with the organization Service Engineering, Risk & Governance policies & practices related to development & testing
• Align all testing frameworks and scripts to Group Architecture and Security guidelines
• Carry the 'one stop shop' accountability for all risk associated with testing design failures following solution deployment
• Participate in Business Continuity, Disaster Recovery, Incident Management processes and proactively route cause analyse, mitigate & OR; resolve critical incidents
• Realign testing frameworks, monitoring tool application & scripts off the back of any risk related activity / incidents

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Company Description
We are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversified by geography, product and manufacturing capability.

Aspen is a dynamic organization built on entrepreneurial strength and forward-thinking minds. We attract high performing individuals who are passionate about their career and have a desire to exceed expectations. At Aspen, not only do we source for the best talent, but we also provide a host of opportunities for continuous development.

The Group's key business segments are Manufacturing and Commercial Pharmaceuticals comprising Regional Brands and Sterile Focus Brands. We have approximately 9 100 employees at 69 established offices in over 50 countries and we improve the health of patients in more than 150 countries through our high quality, affordable medicines.

OBJECTIVE OF ROLE
To Implement and maintain a Quality Management System compliant with GMP/GDP/GWP requirements. To ensure compliance of the warehouse, to pharmaceutical requirement as stipulated by SAHPRA.

Key Responsibilities
OPERATIONAL ACTIVITIES
Warehouse Operations

• Follow and resolve all distribution quality queries in the shortest possible timeframe within policy framework
• Display a professional attitude when responding to customer's needs
• Propose and continuously develop methods to improve customer services
• Respond to distribution quality related complaints and liaise with customer and regulatory affairs
• Interact with SAHPRA & SAPC
• Liaise with Aspen QA Managers relating to quality issues

QUALITY MANAGEMENT SYSTEMS

• Ensure that site is informed and aware of the Quality policies
• Direct and manage the Quality Management System
• Monitor key performance areas relating to quality
• Establish quality plans for the warehouse
• Generate, maintain, monitor and review SOPs to ensure effectiveness
• Ensure training of quality procedures for site
• Ensure training of desired level of GMP/GDP/GWP
• Develop and train own staff
• Ensure availability of training records for inspection
• Direct and manage implementation of applicable quality standards
• Monitor VMP, review and authorize VMP
• Monitor and review calibration and validation status of equipment
• Ensure effective Change Control and Deviations control and management system is in place.

MONITORING AND MEASUREMENT

• Review processes to ensure compliance with audits
• Ensure compliance with procedures, GMP/ GDP/ GWP and regulatory requirements.
• Monitor temperature and humidity; analyses data and compile reports
• Ensure Non-conformances are recorded, investigated and corrective action implemented

AUDITING

• Plan internal audits
• Conduct internal audits - ongoing
• Write reports and follow up on corrective actions
• Feedback to senior management
• Facilitate Vendor audits as when required
• Compliance with procedures, GMP/GDP/GWP and regulatory requirements

REGULATORY

• Compile and maintain site master file
• Review and inspect for regulatory compliance
• Familiarize with PIC, FDA and MHRA / SAHPRA standards
• Ensure compliance with regulations for relevant markets
• Report to Distribution Manager regarding operational requirements
• Maintain relevant delegation letters
• Maintain licenses for premises and personnel to MCC, SAPC and DOH
• Ensure SLAs are in place with relevant Service Providers
• Review and maintain Technical Agreements/SLA's to ensure quality matters relating to warehousing/
• distribution of pharmaceutical goods is clearly addressed

STOCK CONTROL

• Stock losses should be minimized by implementation of appropriate security measures
• Monitor stock discrepancies by reviewing inventory adjustments performed and cycle count results
• Report on stock losses using internal reporting structures, and when required, the relevant regulatory authorities.
• Compile Annual International Narcotics Control Board Report for submission to the Department of Health (DOH)
• Oversee compilation of monthly reports on Export permits / Schedule 5 & 6 medications

RECALLS

• Assist Manufacturer/ Applicant/Holder of Certificate of Registration with recall process

TRAINING

• Oversee training for site both internal and external
• Oversee Induction and SOP training
• Oversee SOP training
• Oversee training profiles for employees

GENERAL

• Ensure compliance with SHE requirement
• Ensure that Health and Safety procedures are adhered to and correct PPE are used
• Repair and maintenance of equipment and facilities

MANAGEMENT

• Manage departmental financial, SHE, HR and GMP responsibilities and activities
• Plan, lead, allocate and manage departmental activities, resources and tasks in accordance with agreed budgets, service/delivery targets and daily/weekly/monthly plans
• Establish and maintain appropriate systems for operational management and measurement
• Develop and implement continuous improvement plans and actions
• Manage departmental absenteeism

FINANCIAL

• Set Annual Budgets and Quarterly Forecasts
• Meet output requirements, while containing expenditure
• Meet targets on yields and write offs
• Ensure capital expenditure plans are met
• Ensure control and approval of expenses in accordance with the company approval's framework
• Control all inventory in area of responsibility
• Ensure annual stock stakes meet control requirements

HUMAN RESOURCES

• Promote diversity, equal opportunity and fair treatment in the workplace
• Execute company EE plan, procedures and targets
• Formulate and execute a Workplace Skills Plan in conjunction with the HR Department
• Manage staff performance through the Company Performance Management program
• Manage staff succession through the company succession planning program

GMP/GWP

• Comply with GMP/GLP requirements as outlined by company SOP's and written instructions in all tasks and activities
• Ensure that products are produced, tested and stored according to the required SOP's and documentation
• Complete all records and reports timeously and accurately as described in the relevant SOP's, protocols and associated documentation.
• Ensure that the required resources, systems and SOPs are reviewed, authorized and are regularly monitored, adapted and improved to ensure compliance to GMP/GLP regulations/standards and the product licence
• Ensure that environment (facilities and equipment) are maintained to GMP standards
• Ensure that the initial and continuing departmental personnel training is carried out and recorded
• Ensure that records are evaluated and corrected before they are sent to the Quality Department
• Investigate and initiate corrective actions for all quality deficiencies

HEALTH, SAFETY AND ENVIRONMENTAL STANDARDS

• Carry out any duty or requirement imposed on the company by the OHS Act and in accordance with your specific SHE appointment
• Ensure that all employees are informed of their scope of authority as contemplated in the OHS Act
• Take full responsibility and necessary measures to ensure that the requirements of the OHS Act are complied with by every person in your employment or on premises under your control where plant and machinery are produced
• Ensure that reasonably practicable steps are taken to identify, manage, eliminate or mitigate any hazard or potential hazards to the safety or health of employees, attached to any work performed, any article or substance produced, processed, used, handled, stored or transported and any plant, machinery which is stored or transported
• Report any unsafe or unhealthy situations to SHE representative or Line Manager
• Report any incident to the SHE representative or Line Manager which may affect your health or cause injury

Educational Requirements

• Must Have Matric/Grade 12
• B Pharm or equivalent (MPharm / PharmD) (Candidate must maintain up-to-date registration with the South African Pharmacy Council)

Knowledge & Experience Requirements

• Minimum 2 years' Quality Assurance Management and systems experience
• Minimum 2 years' experience as a Responsible Pharmacist
• 5 years' experience as a pharmacist in a distribution environment
• Thorough understanding of GMP and GDP.
• Knowledge of regulatory requirements i.e. SAHPRA, FDA etc.
• Experience working within the standards of the GDP Certification would be an advantage.

Soft Skills Requirements

• Ability to interrogate information
• Good decision-making skills
• Excellent planning and organizing skills
• High customer awareness and customer centricity
• Above average time management skills and must be deadline driven

Computer Skills Required
The applicant must be proficient in the various applications (Word, Excel and PowerPoint) within the Microsoft Office bundle.

DRIVERS LICENCE
The successful candidate must hold a valid driver's licence and have the ability to travel from time to time, as expected from the role.

Preference will be given to previously disadvantaged groups. Suitably qualified applicants are invited to submit their CV's online on or before
8 September 2025
. Please note that if you have not heard from the HR department within 30 days of this advert closing, your application has unfortunately been unsuccessful.

Internal Applications must be completed using an Aspen mailing address after applicants have had informed their direct line managers of their application for this specific role.

Job title:
QA Manager

Reporting to:
Head of Engineering

Location:
Cape Town

ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS

WHAT WE DO

Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and more simply, so they can spend more time doing what they lov

e.If you're looking for a new place to call 'home' that believes in the potential of the broader SME landscape in South Africa and a place where you'll work with awesome people - then Lula's the place for you

We're making business banking fast, human, Lula

CULTURE CODE

We embrace
C
uriosity

We win as
O
ne

We're
D
riven by Purpose

We
E
xecute with Ambition

OVERALL PURPOSE

We are seeking an experienced QA Engineer Manager to lead, mentor, and grow a team of talented QA engineers. In this pivotal role, you will be a hands-on leader, overseeing quality assurance for multiple product teams and ensuring the highest standards of software quality, and resilience. You'll partner closely with leadership to define and execute comprehensive QA strategies, drive process improvements, work together closely with internal QA team members and foster a culture of quality throughout the entire organization.

Responsibilities will include:

• Lead and Mentor: Guide and support a team of QA engineers, providing professional development, feedback, and mentorship to help them thrive in their careers.
• Strategic Planning: Collaborate with product, engineering, and other relevant stakeholders to define, implement, and align on quarterly and long-term QA strategies and goals.
• Hands-On Contribution: Actively participate in the test planning, execution, Product releases and automation efforts, providing direct support to your team, especially during critical project phases.
• Process and Operational Excellence: Drive the adoption of best practices in testing methodologies and automation. Oversee the day-to-day operations of the QA team, including resource allocation, budget management, and continuous improvement of our toolchain.
• Project Oversight: Monitor, analyse, and report on key QA metrics and project status to ensure clear communication with all stakeholders.
• Cross-Functional Collaboration: Partner closely with developers and product managers to ensure a shared understanding of quality requirements and deliverables.

THE SKILLS AND EXPERIENCE WE'RE LOOKING FOR

• 7+ years in Quality Assurance, with a minimum of 3 years in a leadership or management role.
• Strong background in the software development life cycle (SDLC), testing methodologies, and core QA principles.
• Proven, hands-on experience with test automation frameworks and tools such as Selenium, Python, and Playwright.
• Demonstrated ability to manage and optimize QA operations, including budget forecasting, resource planning, and the selection and maintenance of a robust QA tool chain.
• Experience integrating QA processes and automation into continuous integration and continuous delivery (CI/CD) pipelines.
• The ability to analyse team data and metrics to assess performance, identify work gaps, and ensure a high standard of work quality.
• Experience in reviewing and providing feedback on test cases to ensure comprehensive coverage and accuracy.
• Excellent verbal and written communication skills with the ability to effectively collaborate with diverse teams and stakeholders.
• Strong analytical and problem-solving skills with a keen attention to detail.
• The ability to manage the QA needs of multiple concurrent projects in a fast-paced, dynamic environment.Experience working in a regulated environment (like fintech or banking) is a strong plus.

WHO YOU ARE

• You are a pragmatic and inspiring leader who knows how to balance the need for speed with a deep commitment to quality.
• You foster a culture of psychological safety, where your team feels empowered to raise concerns and learn from mistakes.
• You are a natural coach and mentor, passionate about developing the skills of your engineers.
• You are data-driven, using metrics not just to report, but to tell a story and drive meaningful improv
  ements.

Please note that all appointments are subject to our background checking process, which may include Credit, Criminal and any other job inherent
checks.

Job Summary / Overview

The Senior Quality Manager role is to drive the highest possible standards of quality assurance across operational delivery for their region, through the application of robust quality frameworks, best practice approaches and by fostering a culture of high performance, service pride and continuous improvement

Working with key internal and external stakeholders they will drive quality & compliance activity across their cluster, supporting delivery of KPI's and achievement of a superior customer experience through rigorous data analysis with a strong demand on continuous improvement. Their role is also responsible for ensuring our quality processes and procedures are fit for purpose and meet both external and internal requirements, including legal compliance and customer expectations.

The role will oversee the quality teams across their clusters (both B&M and WFH), with objectives centered around establishing the best working methodologies across the spectrum of operational disciplines, aligning with Global BEST Quality standards with robust governance models in place. This involves close scrutiny of operational working practices, policies and procedures, and compliance with legislation and regulatory requirements.

The Site Quality Lead will work closely with the Operations Vice President and Operation Managers for the cluster and all operational teams, including Training and Best Practice Leads.

Key Responsibilities and Accountabilities

Fully accountable for all quality performance across the cluster of sites, including adherence and application of appropriate quality standards and frameworks for each line of business/client area, achievement of relevant quality output measures, completion of required volumes of quality monitors, and any other KPI as set;

• Ensures alignment to global BEST Quality standards, and drives continuous improvement through utilization of LSS principles;
• Works closely with team of direct reports and internal stakeholders in each site across the cluster including VP / Director, Operation Leads and Training / Onboarding to drive high quality performance and productivity;
• Works closely with the clients in the cluster to fully understand their individual requirements from a quality perspective, and incorporating Teleperformance Quality Standards, translates these into an effective and fit for purpose quality framework;
• Analyses top call drivers' data and works with Quality
• Managers/Analysts and local management teams to utilise these insights and agree focus areas for targeted coaching;
• Conducts monthly audits over all campaigns to ensure compliant processes in place along with quality and operations stakeholders understanding;
• Creates and delivers professional reports to management teams across the cluster on top call drivers, agent quality performance trends, and other relevant measures or insights in order to inform both immediate and future strategic actions required to increase quality performance across the business area;
• Works closely with the local management teams and Quality Manager/Analysts to participate in DMAIC meetings and implement effective action plans to improve quality and related metrics;
• Attends client MBRs and QBRs as required to present information relating to quality performance and other analysis completed, and the insights derived, to ensure client confidence in our approach to driving high quality performance as well as offering recommendations for future strategies;
• Evaluates quality monitoring approaches, business processes, and customer expectations relative to the business areas in the cluster, to ensure quality processes and procedures are effective and meeting the needs of the programmes/clients;
• Supports delivery of any changes to quality measures or focus areas as required by the client, department or business operations area, in a professional manner;
• Identifies opportunities for continuous improvement to the customer experience, quality monitoring or evaluation techniques or other factors which may improve quality performance overall, and discusses these with internal stakeholders before trialling / implementing new methods or process changes;
• Attends internal & external call calibration sessions;
• Line manages any Quality Managers in the cluster, and Quality Analysts for business areas without a dedicated Quality Manager;
• Ensures the Quality Managers/Analysts in sites across their cluster are executing the minimum number of observations/monitors and feedback sessions required per agent per week/month according to the client's request or TP internal standards;
• Ensures all quality evaluations are completed by the Quality Analysts within the timescales required (as set out locally);
• Analyses adherence to quality policies, procedures and metrics as defined by the client, by auditing/supporting the Quality Manager to audit Quality Analyst evaluations of agent interactions with customers;
• Carries out observations of Quality Analysts delivering agent coaching sessions to ensure appropriate feedback is being given and coaching is being delivered in accordance with internal TP standards and approaches;
• Manages the performance of the Quality Managers/Analysts across all deliverables and KPIs, and implements the necessary coaching, support, guidance and development as required to drive high performance, or manage underperformance as necessary;
• Demonstrates subject matter expertise for client's products, services and policies (for LOBs without a dedicated Quality Manager) to enable effective quality coaching and support for agents and Analysts;
• Provides leadership and clear direction, whilst actively engaging and supporting the ongoing development and coaching of team members to ensure optimum performance;
• Leads a business culture where data protection, security and prevention of fraud is a top priority for all job roles within account areas, driving full operational compliance with all GECSP, HR and other policies and procedures;
• Responsible for own (and that of your teams where applicable) health, safety and welfare as well as being mindful of the wider team and surrounding colleagues. Attends H&S training as directed by your line manager or the wider business. Upholds and applies the relevant policies and procedures to provide a safe working environment. Challenges/reports unsafe practices where required and supports the team and overall business to deliver health & safety needs in the workplace;
• Drives a culture of high employee engagement across your area, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively;
• Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction;
• Fosters a working culture which is built on embracing diversity, respect and positivity, and has a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices in your team/department/business area;
• Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each direct report, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed;
• Ensures Quality Managers are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied;
• Adopts the Teleperformance management ethos of "Acknowledge, Support, Move on" to ensure all direct reports receive ample help and encouragement to succeed, before management steps are required to resolve any problems with performance, behaviours, and attendance;
• Demonstrates expertise on Teleperformance's Quality departmental tools, service offerings and processes, to confidently talk about these options to prospective new clients / assist in bid work for new business;
• Other duties as assigned.

Competencies and Specific Skills

• Excellent communication skills
• Excellent eye for detail
• Flexibility
• Planning and organising skills
• Sound reasoning & judgement
• Excellent leadership and management skills
• Lead by example / integrity
• Commercially aware
• Coaching focus
• Product knowledge and understanding
• Customer service oriented
• Excellent time management skills
• Transaction monitoring
• Supportive & compassionate
• Problem solving skills
• Analytical abilities
• Adaptability
• Resilient
• Self-motivated
• Team building skills
• Continuous improvement mindset
• Stakeholder management / relationship building

Main Job Requirements

• Education and Specific Training
• BEST Quality Assurance standards (will be provided on appointment)
• Minimum of 2 year's management experience in a contact centre environment, preferably in a Quality based role
• Special Certifications: Lean Six Sigma certification at Green Belt level, preferred

Required Skills

• Good computer skills
• Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
• Proficient use of TP and client systems, as well as ability to navigate call recording systems, such as NICE
• Ability to use Excel's advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc., preferred
• Speech analytics experience/skills preferable
• Language skills required – Native English language speaker / other as defined for specific campaign needs

Johannesburg South

Regular

MERIEUX NUTRISCIENCES

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.

If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us

YOUR DAY TO DAY LIFE

We are looking for a Pharma QA Manager in ZAF. Your mission will be to:

A highly skilled and detail-oriented Quality Assurance (QA) Manager is required to lead and oversee the QA operations within our pharmaceutical analytical test laboratory facility. The QA Manager is responsible for ensuring all procedures meet internal and external compliance standards, regulatory requirements (SAHPRA, PIC/S, WHO), and align with current Good Manufacturing Practices (cGMP) including current Good Laboratory Practices (cGLP). This role is critical to maintaining the integrity of data and the accuracy of reported analytical results.

Key Responsibilities

Quality Systems Oversight

Develop, implement, and maintain a suitably comprehensive Pharmaceutical Quality System (PQS) that aligns with the size and complexities of the company's activities

Oversee document control incorporating data integrity principles, quality risk management process, change management process, deviation management, CAPA system processes (including root cause analysis) and a comprehensive effectiveness check verification process

Manage the various QA programs – Supplier Management; Facility, Utility and Equipment Qualification, Validation (including cleaning, computer systems validation & analytical method transfer with verification where applicable), Calibration and preventative maintenance / requalification; Environmental mapping studies; Self-inspection, Quality Management reviews

Manage the Contract Giver program – facilitate external inspections; review and approval of Technical Quality Agreements; provision of documentation and data required for their records &/or for regulatory dossier variations

Compliance & Regulatory

Ensure facility and processes comply with applicable regulatory standards (SAHPRA, PIC/S, WHO)

Manage the master compliance documentation (SMF, Organogram, Quality Manual, VMP, Facility floor plans), Standard Operating Procedures (SOPs) and associated records / forms / protocols with maintenance of a controlled inventory / register of all documents

Manage the qualification and approval process for Laboratory personnel and personnel training programs, ensure training schedules are compiled and adhered to and conduct performance reviews

Manage Section 22A applications for controlled substances and ensure that the Responsible Person is suitability trained and appointed

Prepare for, coordinate, attend and respond to regulatory health authority inspections

Maintain awareness of evolving global regulatory requirements and implement changes accordingly

Product Release & Review

Review QC analytical records and approve product release of COA

Review complaints and OOS / OOT investigations

The point of contact for communication in case of clarification / queries

Team Leadership

Lead and manage QA team members, providing mentorship and performance evaluations

Organise practical training programs to ensure employee competency in quality assurance

Foster a culture of continuous improvement and quality excellence

Continuous Improvement

Identify process gaps and implement initiatives to improve quality, efficiency, and compliance

Include a focussed approach to maturing the PQS

Compile Quality Management Review reports based on quality metrics and report these to senior management together with proposed continuous improvement initiatives

This position is based in Ormonde Johannesburg.

Send your CV to za- with QUALITY ASSURANCE MANAGER – Ormonde in the subject line. The closing date for applications is Wednesday, 15 October 2025. Only applications via the above EMAIL will be considered.

Should you not hear from us within 14 working days, please consider your

application unsuccessful.

The advertised position is an EE position and we welcome applications from people with disabilities.

YOUR PROFILE

Qualifications

Bachelor's or Master's degree in Chemistry, Biochemistry, or related scientific field

Minimum 5 years' experience in pharmaceutical quality assurance, including managerial responsibilities

Strong knowledge of cGMP, including GLP and relevant regulatory guidelines

Proven experience in managing external regulatory inspections from health authorities and contractual requirements

Experience with preparation and management of a departmental budget

Preferred Experience

Experience in a manufacturing facility &/or in QC Laboratories

Certified lead auditor or prior auditing qualification

Experience in advanced chromatography analytical procedures

Experience with electronic platforms (e.g., LIMS, Empower software, various QMS databases)

Experience in use of MS Office/ Google Workspace

Personal Characteristics

Excellent analytical, problem-solving, and decision-making skills

Strong leadership, communication, and interpersonal skills

Above average attention to detail

WHY JOIN US?

• Because you would contribute to an inspiring Public Health purpose, supported by long-term and visionary shareholders.
• Because you would have an impact on our strategic pillars that build on 50 years of experience and expertise.
• Because you would be part of a community of an enthusiastic and skilled group of people who love co-building together and serving a purpose bigger than them.
• Because you would be welcome as you are, in a diverse and open-minded environment that is rich in our singularities and differences.
• Because you would grow in an international group of more than 8200 fantastic team members, with plenty of opportunities to learn and share.

Ready for the journey?