267 Labor Relations Manager jobs in South Africa

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are currently seeking a Human Resources Manager, to join our vibrant team at Radisson Collection Hotel Waterfront, Cape Town. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

• As a Human Resources Manager, you infuse our HR team with a unique blend of strategic vision, a commitment to fostering a positive workplace culture, and an unwavering dedication to the personal and professional growth of our talented workforce.
• Ensures the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels.
• Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and implements plans where human resources initiatives & hotel targets are achieved.
• Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance.
• Owner of the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance.
• Builds and maintains effective working relationships with all key stakeholders and business partners.
• Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

• Proven experience in HR with strong problem-solving capabilities.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another, and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion, and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

HR Manager Rondebosch Cape Town

Our Client in Rondebosch Cape town is looking for a HR Manager with 3 years HR Manager, Training & Development, some IR and people development experience. You need to be able to do the full spectrum of HR Management and oversee 2 other HR staff members in the department. A HR degree is essential.

Salary Negotiable plus benefits

Min Requirements

HR Honours Degree or relevant NQF 6 qualifications

Master’s degree will be advantages

3 - 5 years of relevant HR experience

Coming from a Technology working environment

Global HR experience an added bonus

Key Responsibilities (Spec will be discussed in the Interview):

Full HR Management experience

Full HR Generalist experience and more

Total reward Remuneration and Benefits

Human Resources (HR) and Employee Relations (ER)

Organisational Development

Talent management

Wellness

Learning and Development - assist in supporting organizational learning and development.

Please apply online

FROGG Recruitment

Job title : Human Resources Manager

Job Location : Western Cape, Cape Town Deadline : September 21, 2025 Quick Recommended Links

• Jobs by Location
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Job Description

Employee Relations (ER) & Industrial Relations (IR)

HR Compliance & Reporting

Recruitment & Talent Acquisition

Attendance & HR Administration

Learning & Development

Employee Engagement & Support

Contract & Document Management

Performance Management

Qualifications

Proven experience in :

Desirable Attributes

Direct message the job poster from Smollan

At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.

Our organisation is looking for an experienced and passionate People Consultant to provide support in various HR function to the applicable business unit(s). As a People Consultant, you will play a crucial role in shaping and implementing HR strategies that align with our company's objectives. You will provide expert guidance on various HR functions, including talent acquisition, performance management, employee relations, and organizational development. If you're passionate about HR and ready to take on a new challenge, we'd love to hear from you!

As a People Consultant, you will be responsible for, but not limited to:

• Effective recruitment, selection and on-boarding
• Effective management of the performance management system
• Effective training and development within the business unit(s)
• Effective handling of all poor performance and IR-related matters
• Effective administration, data management and reporting
• Effective teamwork and self-management

What are we looking for?

To qualify for this role, you should

• Have 4-5 years' Human Resources experience in retail/FMCG
• HR degree/diploma at NQF level 6 or 7
• Good understanding of labour laws
• Excellent communication and interpersonal skills.
• Proven ability to build effective relationships and influence stakeholders at all levels.
• Strategic mindset with the ability to translate business objectives into HR initiatives.

• Seniority level Associate

• Employment type Full-time

• Job function Human Resources
• Industries Retail

Referrals increase your chances of interviewing at Smollan by 2x

Durban, KwaZulu-Natal, South Africa 1 day ago

Durban, KwaZulu-Natal, South Africa $22,360.00-$62,672.00 4 months ago

Durban, KwaZulu-Natal, South Africa 3 days ago

Durban, KwaZulu-Natal, South Africa 8 hours ago

Durban, KwaZulu-Natal, South Africa 22,360.00- 162,672.00 4 months ago

Durban, KwaZulu-Natal, South Africa 2 days ago

Durban, KwaZulu-Natal, South Africa 1 month ago

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• To assist in making sure that Employee Facilities are maintained to Hyatt International's high standards of operation.
• To conduct interviews and co-ordinate recruitment activities in liaison with the respective Heads of Department.
• To administer all internal transfers.
• To co-ordinate the administration of employee Performance Development Discussions and succession planning.
• To be responsible for the administration of employee benefits and salaries.
• To assist with apartment accommodation for foreign nationals employees.
• To assist with Annual Salary and Benefits Survey, Business Plans, Manning Guide.
• To counsel employees in career prospects, personal issues, job related issues, grievance, discipline, etc.
• To communicate with spanish labour offices and labour-law specialists, and have a thorough understanding of the local labour law.
• To be responsible for all leave administration.
• To support the hotel’s focus on service excellence by recruiting people with the competencies and profile to provide exceptional service to the hotel’s external customers (guests).
• To ensure that Personnel employees provide the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
• To help to maintain efficient staffing levels and payroll systems.
• To be conversant with productivity ratios (and other key performance indicators) and to produce the monthly turnover report, employee sick leave report, vacation reports.
• To assist in researching competitive compensation/benefits/incentive packages.
• To assist in the management of the Department's operational budget so that all costs are controlled and expenditures are properly approved.
• To ensure that all hotel, company and local rules, policies and regulations relating.
• To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, spanish legislation, and company/hotel policies and procedures.
• To support the development of supervisory and management personnel in the hotel, through the implementation of an effective succession plan.
• To ensure a strong professional relationship with all levels of employees within the hotel, taking an active interest in their welfare, safety and development.
• To be responsible with the compilation and implementation of all employee communications. Monitor and prepare the Human Resources Calendar as well.
• To ensure that all in-house rules and regulations are communicated to employees and implemented.
• To ensure that all employee records are kept up to date (including employee annual leave, business trips, medical leave).
• To assist in making sure that the hotel is adhering to all Company/Hotel Human Resources Policies and Procedures.
• To manage the hotel's employee welfare programmes, ensuring that the benefits supplied are relevant and competitive in the local market place.
• To be responsible for the security and upkeep of personnel files including foreign national employee files.
• To attend Departmental Communication Meetings as scheduled.
• To attend training sessions and meetings as and when required.
• To carry out any other reasonable duties and responsibilities as assigned.
• Ideally with degree or diploma in HRM/HRD or Hospitality/Tourism, Business Administration or a related field.
• Minimum 2-3 years work experience in a similar role is essential with depth knowledge of HR functions. Candidate with experience in seasonal hotels is preferred.
• Excellent interpersonal skills and ability to build colleague relationships at all levels, with strong focus in driving positive colleague experience.
• Good problem solving and decision-making skills.
• Excellent organizational skills and ability to work in a fast-paced environment, agile with change.
• Spanish is a must (Written & Spoken)
  
  

• Management of clocking system against uncommunicated and unaccounted absence
• Daily receiving and recording of overtime and acting allowance claim forms, verifying compliance against submitted pre-authorisation forms
• Management of the HR Movement Inbox.
• Flag, challenge and report any deviations against site procedure.
• Follow-up on corrected claim forms.
• Verify overtime hours on time sheets per department to compile weekly dashboard.
• Compile weekly reports on excessive overtime.
• Facilitate Fixed Term Contract processes and maintain employee role profiles.
• Daily receiving and recording of leave forms, verifying accuracy of completed forms against compliance.
• Verify leave forms against leave captured on SAP.
• Act as backup for leave capturing processes.
• Support with tracking and filing Role Profiles on employee files
• Support with scheduling training and tracking completion of Employee Self-Service (ESS).
• Support management with processing of short-time.
• Process all time and attendance entries on BesTime to drive weekly payroll processing.
  
  

• At least 3 years’ HR administration experience gained in a unionized environment within the FMCG/Manufacturing industry
• Solid understanding of the payroll process
• Experience in SAP
  
  

• A completed tertiary qualification in Human Resources (National Diploma or a Bachelors' degree)
  
  

• Knowledge of BesTime or any other time and attendance systems would be highly advantageous
• Proficient in using Microsoft Office (Excel, Word, PowerPoint & Outlook)
  
  

112 Oxford Road, Houghton Estate, Johannesburg, 2198

Private Bag X 20, Rosebank, 2196, South Africa

Tel: +27 (0)

Fax: +27 (0)

Website:

AngloGold Ashanti (“AGA”), a leading global mining company, boasts a vibrant and inviting culture that beckons new individuals to join its ranks. Embracing diversity and inclusion, the company fosters an environment where every employee is valued and celebrated for their unique perspectives and contributions.

Collaboration and teamwork are at the core of their culture, promoting a sense of unity and shared goals amongst employees. Additionally, AngloGold Ashanti prioritizes employee growth and development, offering ample opportunities for career advancement and professional enrichment.

Joining this dynamic organization means becoming a part of a culture that champions innovation, sustainability, and a commitment to making a meaningful impact in the mining industry and the broader community.

Objective of the role

The incumbent will provide administrative support and services, including proactive assistance and the ability to efficiently manage tasks in enabling the Directors: HR Business Partnering, to fulfil their duties to the goals of the Group People and Culture Department within the broader business imperatives.

Education & Qualifications

Bachelor’s Degree (B. Comm HR Management / Social Sciences / Psychology / Industrial Psychology) or equivalent.

Professional certification in HR or Labour Law is advantageous.

General Knowledge & Experience

• 5 to 7 years proven HR Generalist / HR Administration experience of a scope and level suited to this position.
• Proven SuccessFactors experience is essential, with specific reference to the Employee Central, Performance and Objectives, Recruiting, Reporting, Compensation and Time Management modules.
• Proven SAP OM and PA experience is essential.
• Sound knowledge of and application of HR policies, processes, systems and procedures.
• Sound knowledge and implementation of relevant HR related legislation

• Computer Literate (Outlook, Internet, MS Office - Word, Excel, PowerPoint, SAP)
• Excellent organisational and administrative skills
• Excellent communication skills (both written & verbal)
• Good facilitation and presentation skills
• Problem-solving skills
• Interpersonal skills
• Attention to details
• Reliable
• Pro-active
• Displays high levels of integrity and honesty
• Promoting Collaboration and Teamwork

RoleAccountabilities

The role holder will be accountable for:

Administration

• Daily administration functions for the Directors, Human Resources Business Partnering, including but not limited to:

• • communication and liaison with relevant authorities for the facilitation of Visa applications,
  • providing employees with supporting letters for confirmation of employment or Visa applications,
  • distributing regret notifications to unsuccessful job applicants via OneHR,
  • generating and distributing Long Service Award and Retirement letters and processing of gift and function selections by employees.

• • • Planning and coordinating administrative procedures and systems and devise ways to streamline processes, including the drafting and implementation of relevant HR policies and procedures.
    • Managing all administration schedules and deadlines, whether routinely or ad-hoc to ensure the department supports the broader HR processes. These include but are not limited to the Performance Management process timelines, the Talent Review process, completion of the annual EE Report, WSP & ATR reporting, quarterly Sustainability Reporting, monthly Safety Statistics reporting, etc.
    • Processing and approval of invoices on SAP.
    • Data management and capturing through the employee lifecycle, from engagement to separation.
    • HR filing: maintenance of electronic filing records.
    • Managing queries and endeavour to proactively resolve HR issues where appropriate.
    • Loading and monitoring approvals onto DocuSign.
    • Booking meeting rooms and arranging refreshments as required.

Budget Process

• • • Supporting the Directors, Human Resources Business Partnering through the labour budget process, in collaboration with the line managers.

Recruitment and Separation

• • • Preparing approvals to advertise, obtaining the required approvals, and loading the advertisements / job postings on the relevant platform(s).
    • Managing the job requisition database of applicants.
    • Long-listing potential candidates for the Hiring Manager to review.
    • Arranging interviews with shortlisted candidates through the scheduling of face-to-face or virtual interviews.
    • Liaise and communicate with relevant Hiring Managers and Directors, Human Resources Business Partnering to compile the required documentation for the interview panels, including the interview guide, consolidating the feedback from the panel post the interviews, and ensuring that all documents are appropriately filed.
    • Completing the required qualification, criminal and financial verifications with the service provider, and obtaining reference checks.
    • Preparing approvals to appoint and obtaining the required approvals for offers as instructed.
    • Preparing the offer letters, obtaining the relevant approvals and distributing offer letters to successful candidates via OneHR.
    • Facilitating the onboarding and induction of new engagements, also ensuring that relevant compliance records are maintained.
    • Arranging the exit processes, including the exit interview, for all separations.
    • Generating and distributing Information notes to identified stakeholders.
    • Liaising with external recruitment providers and with the commercial department for the regular review of the recruitment agencies list, as well as onboarding of new recruitment service providers

HR Information Systems Maintenance

• Creating and maintaining the employee master data in the OneHR system.
• Updating and maintaining organisational structures on the OneHR system to ensure accurate and up-to-date information, i.e. relationships, authorization levels, stratum levels, cost centre updates, etc.
• Ensuring that all deployment movements are correctly and timeously captured and maintained on the OneHR system.
• Logging SAP access requests for new SAP users, activating access to the OneHR staff profile.

Payroll Administration

• Processing HR Information for new engagements, promotions, separations, study assistance etc. and submitting all relevant information to payroll timeously as determined by the Payroll Department.

Events Coordination

• Assisting in facilitating events / functions such as Long Service Awards, retirements, Employee Wellness etc.

Reporting

• Preparing, interrogating and distributing monthly, annual, and ad-hoc reports, including but not limited to fixed term contractors, retirements, long service awards, study assistance, safety reporting, Sustainability and ESG reporting, etc.
• Analysing HR reports and highlighting important trends.

Study Assistance Administration

• Assisting with the coordination of the completion and submission of all Study Assistance documentation.
• Processing all refunds / payments accordingly.
• Managing repayment of study obligations of defaulted employees, including confirmation of work-back periods.
• To maintain accurate records of each participant on the filing system.

Performance Management Admin

• Capturing / tracking all performance-related information received.

Client Service

• Maintaining high levels of customer service with the client base and above-average turnaround times.
• Ensuring compliance with Internal and External Auditor requirements by providing the requested documentation timeously.

Cross-functional relationships

• Fostering a team environment and working closely with the Directors, HR Business Partnering, the Central Functions, as well as the regional HR teams to support the employee life cycle processes.
• Developing and maintaining cross-functional relationships and building positive working relationships with the client base.

Remuneration

As per the AGA salaryscales.

Application Process

Interested candidates who meet the requirements are invited to submit their applications, including a detailed CV and a cover letter addressing suitability for the role. All academic and work-related achievements to be clearly highlighted.

AngloGold Ashanti is an equal opportunity employer and encourages applications from qualified individuals regardless of gender, race, religion, nationality, or disability.

Experience in the manufacturing or mining sectors desired. Please note that applications should be submitted before close of business on 2 September 2025. Should you not hear from us within 30 days, please consider your application as unsuccessful.

AngloGold Ashanti Limited

Reg No: 1944/ /06

Directors:G Patterson J Munanka KV Naidoo B Sangqu B Chauke

112 Oxford Road, Houghton Estate, Johannesburg, 2198

Private Bag X 20, Rosebank, 2196, South Africa

Tel: +27 (0)

Fax: +27 (0)

Website: Ashanti (“AGA”), a leading global mining company, boasts a vibrant and inviting culture that beckons new individuals to join its ranks. Embracing diversity and inclusion, the company fosters an environment where every employee is valued and celebrated for their unique perspectives and contributions.

Collaboration and teamwork are at the core of their culture, promoting a sense of unity and shared goals amongst employees. Additionally, AngloGold Ashanti prioritizes employee growth and development, offering ample opportunities for career advancement and professional enrichment.

Joining this dynamic organization means becoming a part of a culture that champions innovation, sustainability, and a commitment to making a meaningful impact in the mining industry and the broader community.

Objective of the role

The incumbent will provide administrative support and services, including proactive assistance and the ability to efficiently manage tasks in enabling the Directors: HR Business Partnering, to fulfil their duties to the goals of the Group People and Culture Department within the broader business imperatives.

Education & Qualifications

Bachelor’s Degree (B. Comm HR Management / Social Sciences / Psychology / Industrial Psychology) or equivalent.

Professional certification in HR or Labour Law is advantageous.

General Knowledge & Experience

• 5 to 7 years proven HR Generalist / HR Administration experience of a scope and level suited to this position.
• Proven SuccessFactors experience is essential, with specific reference to the Employee Central, Performance and Objectives, Recruiting, Reporting, Compensation and Time Management modules.
• Proven SAP OM and PA experience is essential.
• Sound knowledge of and application of HR policies, processes, systems and procedures.
• Sound knowledge and implementation of relevant HR related legislation
• Computer Literate (Outlook, Internet, MS Office - Word, Excel, PowerPoint, SAP)
• Excellent organisational and administrative skills
• Excellent communication skills (both written & verbal)
• Good facilitation and presentation skills
• Problem-solving skills
• Interpersonal skills
• Attention to details
• Reliable
• Pro-active
• Displays high levels of integrity and honesty
• Promoting Collaboration and Teamwork
  
  

• Daily administration functions for the Directors, Human Resources Business Partnering, including but not limited to:

• communication and liaison with relevant authorities for the facilitation of Visa applications,
• providing employees with supporting letters for confirmation of employment or Visa applications,
• distributing regret notifications to unsuccessful job applicants via OneHR,
• generating and distributing Long Service Award and Retirement letters and processing of gift and function selections by employees.
  
  

• Planning and coordinating administrative procedures and systems and devise ways to streamline processes, including the drafting and implementation of relevant HR policies and procedures.
• Managing all administration schedules and deadlines, whether routinely or ad-hoc to ensure the department supports the broader HR processes. These include but are not limited to the Performance Management process timelines, the Talent Review process, completion of the annual EE Report, WSP & ATR reporting, quarterly Sustainability Reporting, monthly Safety Statistics reporting, etc.
• Processing and approval of invoices on SAP.
• Data management and capturing through the employee lifecycle, from engagement to separation.
• HR filing: maintenance of electronic filing records.
• Managing queries and endeavour to proactively resolve HR issues where appropriate.
• Loading and monitoring approvals onto DocuSign.
• Booking meeting rooms and arranging refreshments as required.
  

• Supporting the Directors, Human Resources Business Partnering through the labour budget process, in collaboration with the line managers.
  

• Preparing approvals to advertise, obtaining the required approvals, and loading the advertisements / job postings on the relevant platform(s).
• Managing the job requisition database of applicants.
• Long-listing potential candidates for the Hiring Manager to review.
• Arranging interviews with shortlisted candidates through the scheduling of face-to-face or virtual interviews.
• Liaise and communicate with relevant Hiring Managers and Directors, Human Resources Business Partnering to compile the required documentation for the interview panels, including the interview guide, consolidating the feedback from the panel post the interviews, and ensuring that all documents are appropriately filed.
• Completing the required qualification, criminal and financial verifications with the service provider, and obtaining reference checks.
• Preparing approvals to appoint and obtaining the required approvals for offers as instructed.
• Preparing the offer letters, obtaining the relevant approvals and distributing offer letters to successful candidates via OneHR.
• Facilitating the onboarding and induction of new engagements, also ensuring that relevant compliance records are maintained.
• Arranging the exit processes, including the exit interview, for all separations.
• Generating and distributing Information notes to identified stakeholders.
• Liaising with external recruitment providers and with the commercial department for the regular review of the recruitment agencies list, as well as onboarding of new recruitment service providers
  

• Creating and maintaining the employee master data in the OneHR system.
• Updating and maintaining organisational structures on the OneHR system to ensure accurate and up-to-date information, i.e. relationships, authorization levels, stratum levels, cost centre updates, etc.
• Ensuring that all deployment movements are correctly and timeously captured and maintained on the OneHR system.
• Logging SAP access requests for new SAP users, activating access to the OneHR staff profile.
  
  

• Processing HR Information for new engagements, promotions, separations, study assistance etc. and submitting all relevant information to payroll timeously as determined by the Payroll Department.
  
  

• Assisting in facilitating events / functions such as Long Service Awards, retirements, Employee Wellness etc.
  
  

• Preparing, interrogating and distributing monthly, annual, and ad-hoc reports, including but not limited to fixed term contractors, retirements, long service awards, study assistance, safety reporting, Sustainability and ESG reporting, etc.
• Analysing HR reports and highlighting important trends.
  
  

• Assisting with the coordination of the completion and submission of all Study Assistance documentation.
• Processing all refunds / payments accordingly.
• Managing repayment of study obligations of defaulted employees, including confirmation of work-back periods.
• To maintain accurate records of each participant on the filing system.
  
  

• Capturing / tracking all performance-related information received.
  
  

• Maintaining high levels of customer service with the client base and above-average turnaround times.
• Ensuring compliance with Internal and External Auditor requirements by providing the requested documentation timeously.
  
  

• Fostering a team environment and working closely with the Directors, HR Business Partnering, the Central Functions, as well as the regional HR teams to support the employee life cycle processes.
• Developing and maintaining cross-functional relationships and building positive working relationships with the client base.
  
  

• Directs and co-ordinates all employee and labour relations activities within the hotel, to ensure compliance with the law and to control costs
• Analyses hotel manpower requirements and makes recommendations on selection and development activities to meet manpower need
• Develops and implements recruiting and screening systems and procedures to attract qualified candidates for vacancies
• Acknowledges, reads, screens and forwards job applications to applicants and Department Heads in a timely and professional manner
• Assists Department Heads in recruiting activities
• Directs and co-ordinates responses to union, grievances and employee complaints
• Ensures that employees are disciplined based on proper grounds, and that proper documentation is maintained
• Together with Department Heads and General Manager, identifies employees for development, recommends and monitors individual development plans
• Develops employees to maximise their potential and prepares them for future promotional opportunities by conducting counselling sessions where development needs are discussed
• Counsels employees, Department Heads and Supervisors on an ongoing basis
• Handles requests around transfers
• Seeks advise from, and informs Regional Human Resources Responsible, and the Corporate Human Resources Department
• Negotiates, implements and interprets union contracts
• Ensures compliance with corporate and hotel Human Resources guidelines, policies and procedures, as well as labour laws, rules and regulations
• Maintains complete and accurate employee files
• Co-ordinates insurance, vacation, holiday, sick pay, etc. and honours requests
• Stays current with the latest Human Resources development
• Meets and exceeds expectations of employees by utilising leadership skills and motivation techniques to maximise employee productivity and satisfaction
• Administers and analyses Radisson Listens Survey and makes recommendations to Department Heads and General Manager how to increase satisfaction in identified areas
• Creates a positive work environment for all employees
• Determines and communicates standards of performance to employees
• Evaluates employee performance regularly
• Ensures disciplinary action is taken as required utilising consistency, fairness and respect
• Ensures correct reporting for month end
• Increases the consistency of customer service and supervisory leadership skills by utilising training as a strategy to achieve customer service and operational goals
• Develops and implements strategies to achieve customer service goals
• Drives and monitors Onboarding, Yes I Can!, OJS, Responsible Business, Connecting Moment Makers and all other hotel based training, and proper follow-up, and conducts training as required to ensure that all employees provide Yes I Can! customer service
• Makes recommendations to Department Heads and General Manager to send participants to any of the Radisson Academy Live training
• Utilises motivational training techniques to develop and implement service skills and standards
• Ensures that required training programmes are conducted regularly

• Previous Hotel Experience will be beneficial
• Formal Human Resources qualification will be beneficial

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another, and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion, and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.