734 Engagement jobs in South Africa

Overview

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance / high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have :

• Continuous learning : Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters : From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community : With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits : On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

• You will typically lead a team of 3 – 5 consultants to help clients achieve new performance highs.
• You will lead the day to day execution of a client project while guiding and developing individual team members. You’ll work directly with clients – usually on site – and you’ll take ownership of the overall project and its end products. You will make an important contribution to the analysis, design, and implementation of business performance approaches, developing tailor-made solutions and working closely with clients to ensure positive impact and sustainable results.
• You will have the opportunity to build on your proven leadership skills and leverage your interest in inspiring others, building strong relationships, and creating a true followership. In a collaborative team setting, you'll work closely with others but also autonomously with little direction. Your superior analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills will ensure successful client projects and team performance.
• Client project work typically includes gathering and analyzing information, formulating and testing hypotheses, and developing recommendations for presentation to client management. From there, you will implement those recommendations with client team members.
• You’ll also gain new skills and build on the strengths you bring to the firm. Consultants receive exceptional training as well as frequent coaching and mentoring from colleagues and senior leaders on their teams.
• Engagement Managers join our global offices and practices to work in teams and directly with our clients.
• When you join McKinsey, you are joining a firm whose culture is distinctive and inclusive. We will accelerate your development as a leader to create positive, enduring change in the world. In this role, you will have the opportunity to work on teams and help the best organizations in the world – across the private, public, and social sectors – solve some of their most difficult problems.

• Post graduate degree with excellent academic record; MBA, MPH, MPP, PhD or relevant advanced professional degree is preferred
• 8+ years of consulting working experience in international environments, with the stature necessary to interact as thought partner with senior colleagues and clients
• Ability to work collaboratively in a team and create an inclusive environment with people at all levels of an organization
• Prior experience as a consultant in a professional services firm preferred
• Ability to break down and solve problems through quantitative thinking and analysis
• Comfort with ambiguous, ever-changing situations
• Intellectual curiosity, strategic thinking and strong project management skills
• Ability to communicate effectively, both verbally and in writing, in English, and in local languages as required

Overview

Formulate, organize and monitor account level activities. Decide on suitable strategies and objectives. Coordinate account and programs level activities. Lead and evaluate SrDelivery managers and key staff. Develop and control deadlines, budgets and activities. Apply change, risk and resource management. Assume responsibility for the programs, people and vendors. Assess program performance and aim to maximize ROI. Resolve projects higher scope issues. Prepare reports for program directors.

• Formulate, organize and monitor account level activities.
• Decide on suitable strategies and objectives.
• Coordinate account and programs level activities.
• Lead and evaluate SrDelivery managers and key staff.
• Develop and control deadlines, budgets and activities.
• Apply change, risk and resource management.
• Assume responsibility for the programs, people and vendors.
• Assess program performance and aim to maximize ROI.
• Resolve projects higher scope issues.
• Prepare reports for program directors.

• Senior Delivery manager with prior 11 years of experience in onsite/offshore positions.
• Proven experience as a Program Manager or other managerial position.
• Thorough understanding of project program management techniques and methods.
• Excellent knowledge of performance evaluation and change management principles.
• Excellent knowledge of MS Office; working knowledge of program/project management software (Basecamp, MS Project, etc. is a strong advantage).
• Outstanding leadership and organizational skills.
• Excellent communication skills.
• Excellent problem-solving ability.

We are seeking an experienced and strategic Senior Internal Communications Manager to lead the development and execution of a comprehensive internal communications and engagement plan. This role will drive alignment with the organisation's Employee Value Proposition (EVP) and Customer Value Proposition (CVP), fostering employee connection, clarity, and commitment to business goals. The successful candidate will oversee internal messaging, executive communications, staff engagement events, and support key business functions such as HR and Marketing with impactful internal communication strategies.

Key Responsibilities:

• Strategic Communication Planning:
  Develop and implement a cohesive internal communication strategy that supports the organisation's broader business objectives, EVP, and CVP.

• Executive and Leadership Communications:
  Craft and manage internal communications on behalf of senior leaders, ensuring messaging is clear, timely, and consistent with organisational tone and values.

• Content Development:
  Write and deliver compelling content for internal announcements, business updates, leadership messages, deal wins, and staff newsletters across various formats and platforms.

• Internal Events and Engagement Campaigns:
  Plan, lead, and execute internal events such as leadership conferences, townhalls, and employee recognition functions. Design staff activations to build morale and increase engagement.

• Channel and Platform Management:
  Assess and optimise internal communication channels (e.g. intranet, email, chat platforms, digital screens), ensuring they are relevant, streamlined, and effectively used.

• Measurement and Reporting:
  Track and report on the effectiveness of internal communication campaigns and initiatives, including audience reach, engagement metrics, and overall impact.

• Cross-functional Collaboration:
  Partner with HR, Marketing, and other departments to support internal messaging around culture, strategy, change initiatives, and campaigns.

Minimum Qualifications:

• Matric / Grade 12 / National Senior Certificate

• Bachelor's degree or equivalent in Communications, Public Relations, Media, Journalism, Marketing, English, or a related field

Preferred Qualifications:

• Honours degree or Postgraduate Diploma in Communications or related disciplines

Experience Requirements:

• At least 10 years' experience in internal communications within a corporate environment

• Proven ability to develop and deliver communication strategies aligned with business goals

• Experience working with or supporting executive leadership

• Background in financial services, particularly corporate or investment banking, is advantageous

Key Skills and Competencies:

• Outstanding writing and editing skills for diverse formats and internal audiences

• Strong business acumen with the ability to understand and communicate complex topics clearly

• Skilled in conceptualising and managing events, campaigns, a

(vc_row)(vc_column)(wgl_spacing spacer_size="30px")(vc_btn title="Apply Here" no-style="gradient-custom" gradient_custom_color_1="#034ea2" gradient_custom_color_2="#00c1ff" size="lg" align="center" i_icon_fontawesome="fas fa-rocket" button_block="true" add_icon="true" link="url:|title:Apply%20Here|target:_blank")(vc_column_text css="")We have 1 position available for a 1 year fixed term.

JOB PURPOSE
To coordinate technical and business information between vendors and internal stakeholders to enable service delivery and implementation of products and services to customers.

RESPONSIBILITIES

• Loading stores for Onboarding and liaising with all parties to complete the installation.
• Loading of T5 details and sending out Welcome packs to Clients on completion of the installation.
• Assisting the team with Closing of legacy tickets on Jira
• Complete verification of stores when they go live.
• Contact stores on Day 1,7,31 to complete courtesy calls and ensure that the merchant isn’t having any issues, log queries for issues picked up during the call.
• Follow up on Inactive terminal report.
• Follow up on No trade’s terminal report.
• Assist with Transpector Queries
• Follow up on unsuccessful installs.

Administration

• Responsible to load new stores and capture amendments or changes on the STO.
• Log and attend to calls onto Jira for any queries raised and seek resolution.
• Calls to be logged for implementation activities.
• Ad hoc administrative duties as and when required.

Customer Engagement

• Coordinate implementation of TJ solutions across the customer base
• Communicate customer requirements internally.
• Ensure effective and timeous customer engagement to manage expectations of implementation.
• Communicate any potential delays of implementation to customer.
• Ensure queries are addressed and resolved timeously by relevant department.
• Promote visibility of customer requirements internally through a pre-defined list of customers
• Support delivery of SLA activities

Onboarding and Co-Ordination

• Device Order ticket logging if applicable
• Site survey ticket logged if applicable.
• Loading merchants on STO
• Creating POS, switch, Back-office tickets
• QA process
• Providing config to Trade-link in a timeous manner

Transpector Queries

• Create logins for merchants as required.
• Assist merchant with logging in, Transpector training, and Transpector-related queries

Self-Management

• Set an example through personal quality and productivity standards and ways of working with others.
• Demonstrate consistent application of internal, procedures. Plan and prioritise, demonstrating abilities to manage competing demands.
• Demonstrate abilities to anticipate and manage change. Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational and team needs.
• Uphold all company values with honesty and integrity

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Overview

PEGASYS is a multidisciplinary strategy and management consulting firm. Founded in 2000, PEGASYS is a trusted advisor and partner to the public and private sectors globally. We work with governments, international financial institutions, private clients and investors to design, finance, implement or establish the strategies, institutions and structures needed to deliver and manage infrastructure and services, while safe-guarding natural resources. We operate in seven sectors, namely cities, climate, energy, resilience, transport, waste, and water. Together with our clients and partners, we are improving quality of life, access to economic opportunities and building resilience through innovative yet workable solutions.

We are looking to recruit an Engagement Manager with financial experience into the Cape Town offices. This individual will provide financial analysis and basic Excel modelling to support the delivery of projects in our Transport Practice, whilst also contributing to the overall direction of projects, and management of projects and teams.

In line with the company’s employment equity plan, this role is an employment equity position and open to such applications.

• Provide financial analysis and basic Excel modelling to support the delivery of projects in the Transport Practice.
• Contribute to the overall direction of projects and management of projects and teams.

• Financial experience.
• Ability to perform basic Excel modelling.

Cape Town, Western Cape, South Africa — Full-time