6,378 Jobs in Free State

Director of Business Development - 15538

Free State, Free State Somewhere

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Job Description

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Overview

Director of Business Development to lead and scale revenue growth initiatives for a portfolio-backed agency focused on Amazon and Shopify brand growth. This is a high-impact leadership role with full ownership of the sales pipeline, client acquisition strategy, and revenue delivery, currently transitioning from the Founder for long-term continuity.

Location & Compensation

Location: Remote (LATAM or South Africa preferred)
Compensation: independent contractor, commensurate with experience

Responsibilities
  • Revenue Growth Ownership: Lead the full business development lifecycle from outbound prospecting to closing new accounts.
  • Pipeline Management: Build and maintain a predictable pipeline of qualified opportunities through strategic outbound campaigns, referrals, and industry networking.
  • Client Acquisition: Confidently pitch and represent our Amazon/Shopify growth services to brand founders and leadership teams.
  • Outbound Prospecting: Execute targeted outreach strategies leveraging tools such as Sales Navigator, ZoomInfo, and CRM platforms.
  • Amazon Expertise: Evaluate prospective clients using Amazon Seller Central, Helium 10, and Jungle Scout to identify high-potential brands.
  • Partnership Building: Develop strong relationships with e-commerce leaders to foster long-term partnerships.
  • Collaboration: Partner with internal marketing, brand management, and leadership teams to ensure alignment on growth initiatives.
  • Performance Tracking: Monitor KPIs and continuously refine outreach tactics, sales processes, and closing strategies for maximum impact.
  • Industry Representation: Represent the company at trade shows, eCommerce events, and virtual forums to generate new opportunities.
Requirements & Qualifications
  • Hard Skills (Non-Negotiable): Proven track record in outbound sales, business development, and deal-closing.
  • Direct experience with Amazon Seller Central.
  • Strong understanding of Amazon/Shopify ecosystems and DTC brand dynamics.
  • Proficiency with sales enablement and CRM tools (HubSpot, Salesforce, Close, etc.).
  • Experience leveraging Amazon analytics tools (Helium 10, Jungle Scout).
Soft Skills
  • Polished, professional, and client-facing communicator.
  • Entrepreneurial, hungry, and results-driven mindset.
  • Strategic thinker with the maturity to operate at a director level.
  • Independent self-starter with the ability to thrive in fast-paced environments.
  • Adaptable and quick to learn new systems, processes, and markets.
Ideal Background & Regions
  • 5+ years of experience in business development, outbound sales, or partnerships.
  • Prior success in agency, marketing services, or ecommerce (Amazon/Shopify focus).
  • Preferred regions: South Africa (strong cultural/English alignment) or Latin America (Colombia, Brazil, Argentina, Mexico).
  • Geography is flexible if Amazon experience and seniority requirements are met.
Perks & Benefits
  • Unlimited PTO (aligned with our practices)
  • Remote work setup stipend
  • Health/leadership stipends
  • Career advancement within our global agency portfolio
Why Join Us?

This is a rare opportunity to step into a proven founder-led sales function and take full ownership of driving new revenue for a portfolio-backed agency. You’ll work with ambitious e-commerce founders, operate with autonomy, and be positioned as the face of business development at a director level.

Location: Johannesburg Metropolitan Area is referenced for notifications, with remote opportunities available.

Seniority level

Director

Employment type

Full-time

Job function

Business Development and Sales

Industries

Staffing and Recruiting

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Data Scientist

Free State, Free State Staff Unlimited Recruitment

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Position: Data Scientist
Location: Remote

Overview

Our client is seeking a highly skilled and analytical Data Scientist to join their market research team. The Data Scientist needs practical knowledge and comprehensive understanding of research processes and techniques. The successful individual will actively assist in the data production process and when required, within the departments. The ideal candidate will be responsible for designing of the sample and survey, sample implementation instructions into field, monthly production and extrapolations to final client delivery, developing innovate models, and generating actionable insights. This role requires a strong foundation in statistics, machine learning, and data visualization, combined with an understanding of market behaviour and dynamics.

Responsibilities
  • Gather and process volumes of structured and unstructured data to identify trends and patterns
  • Ensure data integrity, consistency, and accuracy through the use of statistical techniques to validate data for uniformity and accuracy
  • Set up and perform additional data reviewing methods using statistics to design more efficient data review processes
  • Design samples methodologies and universe for new projects during project setup phases
  • Evaluate universe and sample designs for existing projects and implement changes where necessary
  • Apply weighting techniques to survey data to ensure representativeness
  • Support survey design using statistical principles to ensure validity and reliability
  • Design a streamlined restatement process to avoid data step changes
  • Work closely with all stakeholders to identify project health issues to develop effective solutions
  • Manage and implement data rework /restatements processes for all tracking project projects
  • Find innovative solutions to Universe challenges by applying a modelling approach
  • Work closely with different teams to apply data-driven insights and provide guidance to the correct use of reported data
  • Assist with complex data investigations and analysis
  • Serve as a data strategist to identify and integrate existing and new datasets that can be leveraged to enhance our product capabilities, and work closely with the engineering team in the development of data products
  • Stay updated with the latest tools, AI technologies and methods in Data Science
  • Advise on innovative data collection strategies and recommend best suited approaches.
Requirements
  • 7+ years of experience in Data Science
  • Bachelor’s degree (or equivalent) in Statistics, Applied Mathematics, or related field
  • Experience with Excel, PowerPoint, PowerBI, SQL, and statistical tools SPSS, SAS
  • Proficiency with data mining, mathematics, and statistical analysis
  • Extensive experience in pattern recognition and modelling
We are looking for someone with:
  • A can-do attitude
  • Eagerness to grow and learn with the company as part of a high-performing team
  • Strong numeracy skills and exceptional attention to detail
  • A proactive problem solver and quick thinker
  • Ability to work effectively in a dynamic, research-oriented group
  • Meticulous attention to detail
  • Ability to manage competing priorities under demanding deadlines

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Head Of SEO - 0796 - Pretoria, South Africa

Free State, Free State Bionic Talent

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Overview

Head Of SEO - 0796 - Pretoria, South Africa at Bionic Talent

This range is provided by Bionic Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

USD 2000 - USD 2800 per month

About the client

Our client is a digital marketing agency specializing in helping dental clinics grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.

About the role

We are seeking a highly skilled Head Of SEO with extensive experience in on-page, off-page, and technical SEO, and a proven track record of driving organic traffic and improving search rankings using data-driven strategies. This role requires proactive leadership, full ownership of the SEO department, and responsibilities including strategy development, team management, and performance tracking. The ideal candidate will be analytical, data-driven, and capable of refining SEO processes and optimizing workflows.

Experience in a digital marketing agency is required. Experience in the dental/healthcare industry is a plus.

What you’ll be doing
  • Create, implement, and refine SEO strategies to boost organic traffic and conversions, specifically for home services businesses.
  • Continuously test and adjust SEO tactics based on performance data.
  • Lead and mentor a team of SEO specialists, delegating tasks effectively to ensure high-quality, timely results.
  • Use data-driven metrics to assess SEO performance, identify improvements, and adjust strategies as needed.
  • Align SEO efforts with clients' broader marketing goals, ensuring measurable results.
Who are we looking for?
  • Minimum of 4+ years of experience managing SEO teams; 8+ years of experience in SEO.
  • Fluent in English, oral and written.
  • Extensive knowledge in on-page, off-page, local SEO, and technical SEO.
  • Expertise in keyword research, content strategy, link building, and conducting site audits.
  • Experience in managing multiple client accounts.
  • Experience in local SEO for service-area businesses.
  • Experience in the home services industry is a plus.
Details
  • Position: Head Of SEO
  • Remote Status: Fully Remote
  • Preferred Location: Global
  • Working Hours: 9 am to 5 pm MT
  • Holidays: US Federal Holidays
  • Internal Job ID: 0798

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Farm Manager in Botswana

Welkom, Free State Hedz Recruitment

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Overview

We are excited to present a unique opportunity for an experienced Farm Manager to join a prominent cattle farming operation in Botswana. Our client is seeking a dedicated and skilled professional to oversee the day-to-day operations of their cattle farm. If you have a passion for cattle farming a strong background in farm management and a commitment to excellence we invite you to apply and be a part of this thriving agricultural endeavor.

Location: Botswana

Position Type: Full-Time

Benefits: Housing; Company Vehicle

Required Qualifications and Skills
  • Educational Background: A bachelors degree in Agriculture, Agribusiness or a related field is advantageous. Additional qualifications or certifications in farm management are a plus.
  • Minimum of 5 years of relevant experience in farm management, specifically in cattle farming, with a proven track record of successfully overseeing farm operations.
  • Strong leadership and management skills to effectively lead and supervise farm staff and laborers.
  • In-depth knowledge of various agricultural practices with a specific focus on cattle farming including breeding, nutrition and health. Understanding of local conditions and requirements in Botswana is essential.
  • Budgeting and Financial Management: Proficiency in budget planning and financial management to ensure efficient farm operations within allocated resources.
  • Technical Skills: Proficiency in operating and maintaining farm machinery and equipment, especially those relevant to cattle farming. Knowledge of irrigation systems is an advantage.
  • Organizational Skills: Excellent organizational skills to plan and execute cattle care, breeding and health management efficiently.
  • Problem-Solving Abilities: Ability to identify and resolve challenges in cattle farming, ensuring optimal herd health and productivity.
  • Regulatory Compliance: Familiarity with agricultural regulations and compliance requirements in Botswana, including environmental and safety standards specific to cattle farming.
  • Communication Skills: Effective communication skills to interact with farm staff, suppliers and local authorities. Proficiency in English and Setswana is required.
  • Valid Drivers License: A valid driver's license is essential with a clean driving record.
  • Valid Passport: Must possess a valid passport.
Responsibilities
  • Cattle Farm Operations: Oversee day-to-day cattle farm operations including herd management, breeding, health care and maintenance of farm infrastructure.
  • Staff Management: Recruit, train and supervise farm staff ensuring a safe and productive working environment for cattle farming.
  • Budget and Resource Management: Develop and manage the cattle farm budget, allocate resources effectively and optimize cost-efficiency.
  • Cattle Care: Implement best practices for cattle breeding, nutrition, health care and disease prevention to maximize herd health and productivity.
  • Regulatory Compliance: Ensure the cattle farm complies with all local regulations, permits and environmental standards relevant to cattle farming.
  • Maintenance and Repairs: Oversee maintenance and repair of farm equipment and infrastructure, particularly those used in cattle farming.
  • Record Keeping: Maintain accurate records of cattle farm activities, financial transactions and herd health.
  • Reporting: Prepare regular reports on cattle farm performance, challenges and proposed improvements.
Benefits
  • Housing: The farm manager will receive housing as part of the compensation package, allowing for on-site accommodation within a cattle farming context.
  • Company Vehicle: A company vehicle will be provided to facilitate travel.
  • Salary: R20 000 - R40 000 monthly, commensurate with experience and qualifications in cattle farming.
Application Process

Please ensure that your resume and cover letter clearly demonstrate your qualifications and experience in cattle farming and farm management.

We thank all applicants for their interest but only those selected for an interview will be contacted.

Experience: years

Vacancy: 1

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Business Development Director, Emerging Markets

Free State, Free State Sporty Group

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Business Development Director, Emerging Markets

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Business Development Director, Emerging Markets

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Sporty Group

Partnered with some of the World’s greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we’re on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched SportyFM, we continue to lead with innovation and exclusive sports content.

Sporty is expanding and we're building the world's go to platform for everyday entertainment.

Business Development Director – Emerging Markets

Location: Africa (French OR Portuguese Speaking)

About The Role

Are you a strategic thinker with a strong commercial and contractual background, ready to lead the charge in emerging markets? We’re looking for an experienced Business Development Director to drive our growth in new geographical regions. If you thrive in fast-paced, evolving environments and have a knack for building meaningful partnerships, we are looking for you.

What you'll be doing

  • Lead Market Expansion: Drive business development in emerging markets, identifying and seizing growth opportunities in new regions. Take ownership of local provider relationships, ensuring smooth operations and regulatory compliance. Manage compliance work in collaboration with internal teams, supporting Provider integrations and certification requirements
  • Build and Manage Provider Relationships: Identify, negotiate, and manage relationships with local providers to support market entry and growth. Ensure compliance with local regulations and align provider agreements with business objectives. Maintain a deep understanding of each market’s regulatory landscape, navigating challenges to drive success
  • Contract and Compliance Management: Handle contract negotiations, securing favourable terms that align with business goals. Support compliance efforts, coordinating closely with internal teams to meet regulatory requirements
  • Market Intelligence and Strategy: Vet new products and analyse competitive landscapes to inform strategic decisions. Provide insights that shape market entry strategies and long-term growth plans
  • Internal Collaboration and Communication: Work closely with payments, compliance, and product teams to ensure seamless execution of business strategies. Act as a bridge between external providers and internal stakeholders, ensuring clear communication and aligned goals
  • Relationship Management: Build and nurture strong relationships with key providers and stakeholders, ensuring long-term, mutually beneficial partnerships. Navigate the complexities of restraints of trade, maintaining ethical and compliant business practices


What you'll bring

  • Experience and Independence: A seasoned professional with a proven track record of working independently after onboarding
  • Commercial and Contractual Expertise: Strong background in commercial negotiations and contract management, ideally within the Gaming sector
  • Flexibility: While South Africa is the preferred location, candidates in other regions will also be considered
  • Fluent in English along with French OR Portuguese is essential


What’s In It For You

Sporty is a remote first company in pursuit of sustainability

A competitive salary + individual performance based bonuses every quarter

28 days paid annual leave

Our core working hours are 10am-3pm in your local time zone with flexibility outside of this

Referral bonuses & flash bonuses

Top of the line equipment

Annual company retreats to provide great internal networking opportunities

Personalised Support

We’re committed to making our recruitment process accessible to everyone. If you need any adjustments or accommodations during the application or interview process, please let us know.

Your Move

If you're excited about this role, even if you don't meet every requirement, we'd still love to hear from you. We understand candidates may hesitate to apply if they don't meet all requirements, however your unique perspective is what helps us innovate and grow together.

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales

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Financial Director (BR)

Free State, Free State Parcelvision

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ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career growth opportunities.

In 2025, we will be rolling out worldwide our new TMS (Transport Management Solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our shipping platform.

At ParcelHero, we foster a collaborative and innovative culture where every team member's voice matters. We're a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership. If you're someone who thrives in a dynamic, ambitious, and forward-thinking team, you’ll fit right in with us.

We are looking for a driven and ambitious Finance Director to head up our finance team and provide strategic support to our CFO and senior management team. You will ensure the financial integrity of the finance function and develop strong business planning, financial control and reporting to maximise efficiencies and opportunities for growth. You will provide business partnering and decision support, as well as driving the analysis of key management information to maintain the financial sustainability of the organisation.

This role would suit a commercially minded and astute financial leader who enjoys taking a proactive role in a fast-paced growth company. Previous experience in a fast high growth company would be advantageous.

Responsibilities
  • To lead and direct the finance team to deliver accurate and regular management information to the Board and departments and divisions.
  • To develop and lead the evolution of the Company's financial reporting processes and business systems.
  • To support the MD and the company in the budgetary planning and forecasting processes.
  • Ensure all financial accounting and administration functions, internal controls and reconciliations are performed properly.
  • Produce and interpret management accounts.
  • Ensure the year end audit is performed properly.
  • Generate and maintain the groups cash flow and budgeting requirements.
  • Ensure compliance with all tax and statutory matters.
  • Financial planning (forecasting and budgeting).
  • Reporting of budget variances and cost control.
  • Training & mentoring.
Experience & Qualifications
  • An accounting qualification, ACA / ACCA or CIMA.
  • 10 years post-qualification experience in a financial management role (Financial Manager or FD).
  • Strong proficiency in financial software and databases.
  • Experience working with financial forecasting software a strong advantage.
  • 20 days paid leave PA
  • You need to supply your own IT equipment and have a min 20mb broadband connection.
  • You are classified as a self-employed contractor and responsible for your own tax.

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Digital Marketing Executive (JB5655)

Free State, Free State Kontak Recruitment

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Digital Marketing Executive (JB5655)

Location: Remote for applicants living in South Africa

Salary: R35 - 65 000 per month (based on experience)

Employment Type: 12-month renewable contract

Working Hours: UK Business Hours

Our client is a dynamic and expanding UK-based group, operating across multiple design and construction brands, including luxury kitchens, residential construction, architecture, interiors, and decorative steel/glass solutions. With several new showrooms launching in London and international expansion underway, the group is now investing in building a world-class digital presence to elevate and unify its brands. This is a fast-paced, entrepreneurial environment where results and accountability matter. For the right individual, this is an opportunity to make a visible impact across multiple industries.

We are seeking an Experienced Digital Marketing Executive with strong knowledge of the UK market to lead, manage, and grow the online presence of multiple brands within the group.

This is a hands-on role where you will take ownership of paid and organic growth strategies, content creation, and brand consistency across channels. Success will be measured by tangible outcomes: increased reach, engagement, lead generation, and ROI.

Responsibilities
  • Develop and implement multi-channel digital strategies tailored to each brand.
  • Manage campaigns across social media, SEO, PPC, email, and content marketing .
  • Oversee paid advertising (Google Ads, Meta Ads, LinkedIn, TikTok) with a focus on ROI.
  • Create engaging social media and website content aligned to the brand voice and audience.
  • Manage website performance, ensuring SEO best practices and a strong user experience.
  • Track, analyse, and report on campaign performance; optimise based on data insights.
  • Build and maintain brand consistency across platforms and regions.
  • Collaborate with internal teams (sales, design, architecture, interiors) to align marketing with business goals.
  • Keep abreast of UK market trends, consumer behaviours, and competitor activity .
Minimum Requirements
  • 5–10 years’ experience in digital marketing, with proven results.
  • Strong exposure to the UK market (direct role experience or freelance portfolio).
  • Track record of paid and organic campaign success (portfolio or case studies required).
  • Hands-on experience with SEO, PPC, social media management, email marketing, and analytics tools .
  • Excellent content creation and copywriting skills.
  • Analytical mindset; comfortable interpreting data and optimising strategies.
  • Strong organisational skills, able to manage multiple brands/projects.
  • Creative eye for branding, design, and customer engagement.
  • Degree in Marketing or related field preferred.
About the role and expectations

This role is ideal for a marketer who is strategic and hands-on, thrives on building brands and delivering measurable results, and is ready to make a significant impact in an international business.

Application and compliance

Kontak Recruitment Disclaimer: Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement; duties may adjust for client needs.

Fair process: Fair assessment; only shortlisted candidates contacted due to volume.

Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.

Candidate verification: Candidates selected by the client are verified. False information may disqualify or end employment via the client.

Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

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Digital Marketing Executive (JB5655)

Free State, Free State Kontak Recruitment

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Job Description

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Overview

Digital Marketing Executive (JB5655)

Location: Remote for applicants living in South Africa

Salary: R35 - 65 000 per month (based on experience)

Employment Type: 12-month renewable contract

Working Hours: UK Business Hours

Our client is a dynamic and expanding UK-based group, operating across multiple design and construction brands, including luxury kitchens, residential construction, architecture, interiors, and decorative steel/glass solutions. With several new showrooms launching in London and international expansion underway, the group is now investing in building a world-class digital presence to elevate and unify its brands. This is a fast-paced, entrepreneurial environment where results and accountability matter. For the right individual, this is an opportunity to make a visible impact across multiple industries.

We are seeking an Experienced Digital Marketing Executive with strong knowledge of the UK market to lead, manage, and grow the online presence of multiple brands within the group.

This is a hands-on role where you will take ownership of paid and organic growth strategies, content creation, and brand consistency across channels. Success will be measured by tangible outcomes: increased reach, engagement, lead generation, and ROI.

Responsibilities
  • Develop and implement multi-channel digital strategies tailored to each brand.
  • Manage campaigns across social media, SEO, PPC, email, and content marketing .
  • Oversee paid advertising (Google Ads, Meta Ads, LinkedIn, TikTok) with a focus on ROI.
  • Create engaging social media and website content aligned to the brand voice and audience.
  • Manage website performance, ensuring SEO best practices and a strong user experience.
  • Track, analyse, and report on campaign performance; optimise based on data insights.
  • Build and maintain brand consistency across platforms and regions.
  • Collaborate with internal teams (sales, design, architecture, interiors) to align marketing with business goals.
  • Keep abreast of UK market trends, consumer behaviours, and competitor activity .
Minimum Requirements
  • 5–10 years’ experience in digital marketing, with proven results.
  • Strong exposure to the UK market (direct role experience or freelance portfolio).
  • Track record of paid and organic campaign success (portfolio or case studies required).
  • Hands-on experience with SEO, PPC, social media management, email marketing, and analytics tools .
  • Excellent content creation and copywriting skills.
  • Analytical mindset; comfortable interpreting data and optimising strategies.
  • Strong organisational skills, able to manage multiple brands/projects.
  • Creative eye for branding, design, and customer engagement.
  • Degree in Marketing or related field preferred.
About the role and expectations

This role is ideal for a marketer who is strategic and hands-on, thrives on building brands and delivering measurable results, and is ready to make a significant impact in an international business.

Application and compliance

Kontak Recruitment Disclaimer: Equal opportunity: All backgrounds are welcome, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement; duties may adjust for client needs.

Fair process: Fair assessment; only shortlisted candidates contacted due to volume.

Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.

Candidate verification: Candidates selected by the client are verified. False information may disqualify or end employment via the client.

Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

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Head of Sales (B2C Inbound & Training)

Free State, Free State tfx

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Overview

Employment Type: Full-time, Remote

Location: South Africa; with required native or near-native proficiency in English

Compensation: $70,000–$5,000 USD OTE (Base + Performance Bonus)

About Taxes for Expats (TFX)

Taxes for Expats (TFX) is the leading online U.S. tax preparation and advisory firm serving clients in 190+ countries. For more than 25 years, we’ve combined expert CPAs and EAs with modern technology to make tax compliance seamless for U.S. expats and non-residents.

Our company is on a strong growth trajectory, with ambitious plans to expand our client base and service offerings. We are investing in building a scalable commercial engine, and this role is a key leadership hire to accelerate that growth and reinforce our position as the market leader in this niche.

The Role

We’re looking for a Head of Sales to build and lead our inbound sales function during this next phase of growth. You’ll manage and grow a team of Sales Advisors who convert inbound leads into long-term clients through phone, email, and chat. You’ll be accountable for team-driven revenue, conversion performance, SLA compliance, and training—the critical levers that will unlock the next stage of TFX’s expansion.

This is a strategic role that reports directly to the CEO: you will not only coach the team and improve current performance, but also design the processes, playbooks, and outbound strategies that will sustain growth year after year. During off-seasons, you’ll lead outbound campaigns (win-backs, advisory upsells, FBAR reminders) and process refinement. You’ll work closely with the Head of Customer Success to ensure a seamless client journey from lead to loyalty.

Working Hours

This role requires anchoring your workday to South Africa business hours. Some flexibility is required, as our sales team operates outside these hours and occasional coverage for coaching, pipeline reviews, or team meetings may extend into evenings.

Key Responsibilities
  • Team Leadership & Coaching: Manage and upskill Sales Advisors using QA, call libraries, and cultural coaching.
  • Process & Systems: Oversee pipeline hygiene, stage definitions, and HubSpot workflows; partner with RevOps on dashboards and funnels.
  • Performance Optimization: Identify funnel gaps; design playbooks, scripts, and sequences; run A/B tests to improve conversion.
  • SLA Enforcement: Ensure timeliness on inbound response and follow-up across all channels.
  • Off-Season Strategy: Design and execute outbound campaigns such as win-back, upsell, and compliance-centered outreach.
  • Hiring & Onboarding: Recruit, train, and ramp new advisors; design performance scorecards.
  • Cross-Functional Collaboration: Align with CS, Marketing, and Tax Ops to enhance lead quality, handoffs, capacity planning, and service delivery.
Performance Metrics
  • Sales-Influenced New Revenue (e.g., deposits collected)
  • Conversion Lift at key funnel stages
  • SLA Adherence for inbound response times
  • QA Scores for team calls and messaging
  • Outbound Performance (reply/connect rates + wins)
  • Training & Process Improvements implemented and adopted quickly
Required Qualifications
  • 5+ years leading B2C inbound sales teams with short sales cycles (services, not SaaS)
  • Track record of improving conversion and enforcing SLAs
  • Exceptional coaching ability, especially around U.S./Anglo cultural nuance
  • Excellent command of English (native or C2 near-native indistinguishable) with strong written and verbal presence
  • HubSpot or similar CRM expertise (pipelines, lead scoring, sequences, dashboards); experience with Intercom and Aircall a plus
  • Analytical thinker—comfortable with metrics, experiments, and tracking impact
  • Thrives in a remote, multicultural environment
Why Join Us?
  • Competitive OTE of $70K–$85K USD
  • Full ownership over your domain—no silos here
  • Remote-first, results-oriented culture
  • Peer leadership dynamic with Customer Success
  • A chance to architect our commercial foundation

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Head of Finance Operations

Free State, Free State Somewhere

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Head of Finance Operations

Location: Remote (U.S.-based)

Reports to: Chief Operating and Technology Officer (COTO)

Works closely with: Controller Executive Leadership

The Head of Finance Operations will lead and manage the full scope of Grassroots Grocery's financial operations combining strategic oversight with day-to-day execution. This role is both a builder and an operator responsible for designing scalable financial systems while also owning essential accounting and compliance functions. The Director will oversee grant and government contract compliance, accounts payable and receivable, budgeting, reporting, and audit preparation.

This role reports to the Chief Operating and Technology Officer (COTO) who leads finance technology and operations across the organization. The Director will work closely with the COTO to align financial infrastructure with organizational strategy and ensure that financial systems support program delivery, fundraising, and long-term sustainability.

The Director will also work in close collaboration with the part-time Controller who supports monthly close and ensures accurate general ledger management. As the most senior finance staff member on the internal team, the Director will serve as both the lead architect and day-to-day executor of financial operations.

Key Responsibilities

Process Innovation and Optimization
  • Design and implement financial processes that are efficient, scalable, and compliant with nonprofit and government requirements
  • Automate or systematize functions like expense tracking, reimbursements, and approvals
  • Document workflows and ensure process clarity across departments
  • Serve as the finance systems owner for tools like QuickBooks Online and Ramp
Grant Management and Compliance
  • Lead all financial aspects of grant management including proposal budgets, fund allocation, spend tracking, and funder reporting
  • Track restricted and unrestricted funds and ensure appropriate use
  • Collaborate with program and development teams to align financial records with grant goals and compliance standards
Day-to-Day Accounting
  • Perform or oversee all core bookkeeping functions including categorization, coding, and reconciliations in QuickBooks Online
  • Manage accounts payable and accounts receivable including timely processing of payments, invoices, reimbursements, and donor pledges
  • Maintain organized documentation for all financial activity, vendor records, and transaction support
Financial Reporting and Monthly Close
  • Coordinate monthly close in partnership with the Controller including reconciliations, journal entries, and accruals
  • Produce timely and accurate internal reports including income statements, balance sheets, and cash flow projections
  • Translate financial data into insights for the COTO, CEO, and Board
Budgeting, Forecasting, and Spend Management
  • Lead the annual budgeting process in coordination with leadership and department heads
  • Build multi-year financial forecasts and scenario plans using FP&A tools or equivalent models
  • Monitor budget performance, conduct variance analyses, and recommend corrective action
  • Maintain dashboards and planning models that support data-driven decision-making
Government Contracts and Audit
  • Manage financial tracking and reporting for all city, state, and federal contracts
  • Submit accurate and timely invoices and backup documentation for reimbursements
  • Lead the preparation for the annual audit and coordinate with external auditors and the Controller
  • Ensure timely preparation and submission of IRS Form 990
Financial Dashboards and Internal Visibility
  • Develop dashboards and tools that provide real-time insight into financial health, fundraising performance, and program efficiency
  • Build financial reports tailored to different audiences including department leads, executive staff, and Board members
  • Ensure consistency across data sources and systems used for financial reporting
Team Building and Future Delegation
  • Establish the foundation for future finance team growth including workflows, documentation, and delegation models
  • Manage external vendors (e.g., payroll providers, audit firms) and explore the potential for hiring offshore or part-time support to handle transactional functions as the organization grows

Key Qualifications

Education
  • Bachelor's degree in Accounting, Finance, or a related field
  • MSc / MBA or relevant certification (e.g., CFA / CPA) is a plus
Experience
  • Minimum 5 years of progressive experience in nonprofit financial operations combining both strategy and hands-on execution
  • Experience managing the full accounting cycle including A/P, A/R, reconciliations, close, budgeting, and funder reporting
  • Familiarity with restricted funding, government contract compliance, and nonprofit GAAP (a plus)
Skills
  • Advanced proficiency in QuickBooks Online and Excel or Google Sheets
  • Experience with FP&A tools such as ReachReporting or comparable platforms for budgeting, forecasting, and reporting
  • Strong communicator able to convey financial concepts to non-finance audiences
  • Highly organized, analytical, and detail-oriented with a systems-building mindset
  • Familiarity with tools like Ramp, FundraiseUp, HubSpot, or Salesforce is a plus

Required Experience:

Director

Key Skills
  • Succession Planning
  • Growing Experience
  • Expense Management
  • Management Experience
  • Leadership Experience
  • Negotiation

Employment Type: Full Time

Experience: years

Vacancy: 1

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