165 Security Manager jobs in South Africa

• Management and supervision of subordinates.
• Manage security related contracts and services.
• Manage onsite security systems.
• Development and management of crime prevention and combating plan.
• Conducting investigations.
• Training of security staff as required.
• Advising on new developments in the security domain.
• Advising on security risk management.
• Managing responses to emergency situations.

• Development and implementation of site-specific security strategies, tactics and policies.
• Development and implementation of a site-specific intelligence gathering and analysis capability.
• Develop and maintain emergency response plans for various scenarios, including natural disasters, security breaches, and cyber incidents.
• Conduct drills and training exercises to prepare estate personnel for emergency situations.
• Profiling of potential risk units within the estate.
• Working with Information Officer to ensure POPIA compliance.
• Development and management of Security related documentation.
• Managing all facets of daily security operations.
• Assisting with fine management committee and contraventions.
• Provide feedback reports.
• Report writing.

• Manage and evaluate the performance of all Security Service Providers Service Level Agreements (SLA) and ensure that the performance is according to applicable standard operating procedures.
• Monitors and controls service providers to ensure service delivery in accordance with SLAs and takes appropriate action to address non-delivery as urgently as possible.
• Manage relationships with other structures within the Estates that focuses on matters of Security e.g., Community Policing Forum (CPF).
• Provides regular update and feedback to stakeholders and shareholders regarding security related matters, incidences, rules and applicable compliance procedures.
• Through Stakeholder engagements and participation, create an overall risk assessment need, evaluate security related risk and recommend measures for improvement such as surveillance cameras, and access control systems.
• Oversee the installation and maintenance of security equipment.
• Investigate and report security incidents and breaches.

• Work in collaboration with the Finance Management, prepares annual security budget and submits the proposed budget for consideration of approval by the Estate Manager and the Board.
• Manages expenditure within the agreed budget parameters and provides and obtains written approvals as per the delegation of Authority for any expenditure outside of the budget parameters.
• Prepares a detailed monthly security incident reports and management account reports and submits an abridged version to the Board.
• Attends the HOA Security Committee Meetings to represent the Security function and address issues that arise.

• Minimum NQF Level 6 qualification in Security management, policing, or related field.
• PSIRA GRADE A registered and Accredited
• Candidates with Professional certifications in security are highly desirable.
• Minimum of Five (5 years) experience in security management, risk assessment, and incident response.
• Knowledge of relevant laws and regulations governing estate security.
• Ability to adapt to rapidly changing security threats and technology advancements with understanding of 4IR technologies (Drone Technologies, Artificial Intelligence Camera Surveillance, Remote Security Monitoring and Assessment) and their applications in security will be an added advantage.

• Management Training (Planning, Leading, Organizing and Controlling).
• Formal Investigation training.
• Emergency response management training.
• Intelligence gathering and analysis training.
• Licensed Firearm Holder (Business purposes)

• Proficient use of MS Office.
• Valid drivers license
• Own reliable transport

• Proficient use of Signal Tower.
• CIMMS Pro and Online Intelligence Package.
• Knowledge of SAPS processes and procedures.

Dis-Chem Pharmacies’ Head Office has an opportunity available for a Security Manager to join the team. The role is responsible for the placement of the guards and to ensure the continuous safety and security of all staff and the overall Head Office operations. The role will also assist with the continually monitoring of the facility for compliance with health and safety and environmental regulations

Essential:

• Grade 12 – Matric
• Grade B accreditation with the PSIRA
• Minimum 3 – 5 years’ experience in the retail industry, such as shopping malls and warehouse.
  

Advantageous:

• Previous experience as a Security Manager
• Diploma/Degree in a related field
• Previous experience in a security management role and/or At least 1-year specific previous experience in a supervisory role.

• Manage the day-to-day security functions for the facility
• Organise security and general administrative duties as per Dis-Chem requirements
• Coordinate departmental efforts with security personnel as well as law enforcement representatives
• Maintain all security systems and procedures and ensure Security personnel adhere to these
• Deal with and report security breaches that cannot be resolved immediately
• Implement precautionary measures were security risks are identified
• Ensure a plan is in place for emergency preparedness to protect both the physical facility and personnel
• Ensure professional service delivery to all internal clients, while supporting core business processes as well as site and facility optimisation
• Assist with incident/ accident investigation and write accurate reports on these
• Responsible for the management of the Security team, including performance management and oversight of day-to-day task
• Ensure all guards are trained in Occupational Health Safety responsibilities, Fire Fighting and incident investigation
• Conduct operational auditing, investigations and assist with prosecutions and ensure employees understand and follow policies for loss prevention and cash handling
• Train store employees to detect shoplifters

Competencies

Essential:

• Knowledge of Relevant Acts, industry standards and training objectives
• Microsoft Office – Word, Excel and Outlook
• English – Read, Speak and Write
• Trustworthy and Honest
• Able to handle complex workloads
• Be able to Lead, motivate and inspire others
• Ability to work under pressure

Special conditions of employment:

• Occasional overtime and be on standby most of the time when off duty.
• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Definition
The security manager is primarily responsible for overseeing the company security and safety functions for employees and clients. The Security Manager will be responsible for strategic planning, organizing, communications and interface with management, employees and law enforcement. The position includes supervising of security team members and assistance with scheduling and personnel issues.

Education and Qualification Requirements:
Minimum Requirements:

1. Grade 12, N3 or relevant NQF level 4 qualification.
2. Bachelor’s Degree in Security or Risk Management or recognised equivalent.
3. Registration with the South African Institute of Security.
4. PSIRA Grade A-registered and accredited.
5. SAPS firearm competency will be advantageous.
6. Valid EB/Code 8 Drivers License
7. Minimum 10 years’ experience in the security discipline, of which five (5) years should have been at senior management level within the diamond mining security environment.
8. A comprehensive understanding of the security function gained through formal education and complemented with practical experience as a security professional.
9. A sound understanding and skills in terms of business focused security solutions that are pragmatic and innovative.
10. A thorough understanding of mining and processing environments that enables and supports the proactive identification of vulnerabilities that could be exploited by those with criminal intent.
11. Good knowledge and understanding of methodologies relating to physical, electronic and information security, and other security technologies.
12. Extensive experience in conducting forensic investigations and managing and analysing electronic case management databases.
13. Specialist experience in research of organised crime groupings, information gathering and analysis processes and analysis and interrogation of systems data.
14. Specialist experience in understanding and recognising criminal incident behaviour, suspect profiling and identification of organised crime threats.
15. Experience in operating a variety of industry standard analytical tools for effective analyses of data.
16. Been accountable for managing departmental budgets and conducted business planning process and resource allocation.
17. A proven record of building relationships and establishing commitment across a range of stakeholders, internal and external to the organisation.
18. Led and motivated teams of people in a commercial environment and had inputs into their personal and career development through coaching and mentoring.
19. Managed and implemented new ways of working and established effectiveness improvements.

Skills Required:
• Knowledge of relevant legislation
• Proven track record in Security management or equivalent environment
• Sound management and leadership skills
• Experience in security and/or enterprise risk management
• Knowledge of security related legislation/policies/procedures/standards and the VPSHR and industry legislation
• Advanced knowledge of product security business processes and loss prevention strategies
• Competence in functional security systems used in the business.
• Outstanding analytical, strategic thinking and risk management skills.
• Must have demonstrable crime information management and criminal investigations acumen.
• In-depth knowledge of database types, data modelling, data mining, data warehousing, business intelligence / data visualization tools.
• Strong problem-solving capability and the sustainment of inquisitiveness.
• Ability to effectively handle conflict, give and take constructive criticism and have a strong persuasive impact on others.
• Good communication and influencing skills to drive change at all levels within the operation.
• Strong financial acumen and analytical ability to identify and assess exposure to risks and to examine alternative risk control techniques.
• Strong strategic and operational planning, decision-making and organisational skills.
• Project management skills
• Knowledge of applicable business communication and business report writing
• Ability to be a great mentor and coach and to build capacity aligned to group strategy within the security function.
• Crisis Management
• Cultural Diversity
• Emergency preparedness and response
• Emotional intelligence
• Computer literacy (MS Office package)
Key Duties / Responsibilities:
• Co-ordination, management, supervision and advice to sites’ Senior Management on effective security management systems and solutions, within the business scope.
• Ensure that threats to personnel, assets, and business operations/activities within each site are properly identified, evaluated and mitigated in a timely and cost-effective manner.
• Secure personnel, properties and assets from internal and external security breaches as well as co-ordinate the activities of 3rd Party Security Contractors.
• Ensure a hands-on ownership of security solutions within operations across all sites.
• Support an effective Zone Control Room that is geared for both monitoring as well as Incident response.
• Drive standardization across all sites
• Ensure compliance with Company Site Security Standards

Main Accountabilities

• Advise management on any specific threats to company personnel, assets & information and business operations/activities as they become known.
• Ensuring implementation of security policy, approved security plans and procedures and revising them where necessary.
• In conjunction with the respective business Executive Teams, develop and implement security awareness programs or processes and to protect life, corporate assets and to ensure business continuity.
• Devising and coordinating appropriate security training for security personnel & other nominated personnel.
• Managing effective investigations on detected and reported breaches of security and security incidents.
• Provide briefings for all staff/visitors on security issues on the security situation in the province.
• Advise on the development and strategy for technical projects involving the sites, including security technology, equipment requirements and simplification processes.
• Support leadership’s response to business disruptions and crisis situations.
• Initiate and co-ordinate an immediate response to security incidents where there is a threat to Company employees and assets so as to ensure minimized loss or injury. If necessary, to respond personally to these threats.
• Ensure safety and security of employees whilst on Company premises.
• Report all incidents to respective stake holders.
• Liaise with and develop relationships with various Law Enforcement & Emergency Services in the event of a security incident/emergency (i.e. fire, medical, mechanical breakdown) and to ensure timely reaction to incidents.
• Ensure availability of highly trained security personnel to implement contingency plans effectively.
• Ensuring security reports are submitted on time.
• Manage and transact on all mandatory reporting systems.
• Participate and guide security associated committee on their functions and focus areas.
• Manage constant synergy between business controls and security controls so that internal loss threats, are effectively mitigated.
• Effectively audit, maintain and guide contracted security guards in terms of fit for purpose performance and adherence/compliance with agreed SLA’s.
• Manage the key focus areas as per Group Security Directives inclusive of protection and securing of personnel, assets and processes.
• Ensure the execution of the approved Site Security Plans.

Join to apply for the Cyber Security Manager role at BDO South Africa

Join to apply for the Cyber Security Manager role at BDO South Africa

• Experience in assessing an implementing security and risk standards including ISO 2700X, NIST, ITIL, COBIT
• Experience in security risk assessment and planning using different frameworks and tools
• Experience in penetration testing on infrastructure, network, wep applications, and source code review
• Experience in cloud security benchmarking, risk assessment and cyber solutions
• Manage security configurations reviews on operating systems, databases and network devices
• Experience in cybersecurity awareness training, VAPT, MDR, SOC/SIEM, etc.
• Bachelor's degree in computer science, Information Systems, or related training in Information Security
• Industry certification (e.g., CompTIA Security+, CEH, CISSP)
  
  

• Minimum of 4 years' experience
• Experience in assessing an implementing security and risk standards including ISO 2700X, NIST, ITIL, COBIT
• Experience in security risk assessment and planning using different frameworks and tools
• Experience in penetration testing on infrastructure, network, wep applications, and source code review
• Experience in cloud security benchmarking, risk assessment and cyber solutions
• Manage security configurations reviews on operating systems, databases and network devices
• Experience in cybersecurity awareness training, VAPT, MDR, SOC/SIEM, etc.
• Bachelor's degree in computer science, Information Systems, or related training in Information Security
• Industry certification (e.g., CompTIA Security+, CEH, CISSP)
  
  

• Minimum of 4 years experience
• Experience in assessing an implementing security and risk standards including ISO 2700X, NIST, ITIL, COBIT
• Expereince in security risk assessment and planning using different frameworks and tools
• Expereince in penetration testing on infrastructure, network, wep applications, and source code review
• Expereince in cloud security benchmarking, risk assessment and cyber solutions
• Manage security configurations reviews on operating systems, databases and network devices
• Experience in ybersecurity awareness training, VAPT, MDR, SOC/SIEM, etc.
• Bachelors Degree in Computer Science, Information Systems, or related training in Information Security
• Industry certification (e.g., CompTIA Security+, CEH, CISSP)
  
  

• Identifies opportunities and grow existing client base, inclusive of the public sector, to a minimum of 1200k per annum. This includes cross selling BDO's other departments’ services into our contacts & clients.
• Compiles at least 12 technical proposals (min of 1 per month) proposals and/or tenders annually to meet current and/or prospective clients' expectations.
• Identifies at least 2 opportunities, write-ups or presentations in a year for the development of new products or promotion of current services and procedures.
• Understands and speaks knowledgeably about the Cyber Lab service line.
• Assists in the BEE activities/actions in both the BDO and Cyber arena (Staff, procurement & Clients)
• Ensures that a client satisfaction survey is completed after the completion of the engagement. (NPS Scoring and Rating)
  
  

• Gives feedback to senior managers at audit debriefs or when required to do so, escalates problems to senior managers promptly
• Ensures the engagement letter is prepared at least 1 week before starting date of the audit and/or the Audit Committee whichever is first.
  
  

• Debtors should be kept with a minimum of 30 days including write offs, & provisions.
• Minimum of 65% recoverability on one’s portfolio.
• Check productivity levels for self and staff ensure they are meeting the set levels and communicate productivity levels to staff on a monthly basis
  
  

• Obtain an understanding of the problem during the client meeting and ensure the problem is formally documented and filed eletrinically.
• Ensures that performance and documentation of work comply with the Cyber methodology through progressive/continuous review of work papers.
• IT reviews -Performance and documentation of work is per defined filing method.
• Ensures on-site presence at least 24hrs on an 80hrs assignment.
  
  

• Identifies engagement resource requirements and ensures that the most appropriate resources are assigned to specific assignment roles - update the planning board at least a month in advance for staff with upcoming assignments.
• Provide update as and when an assignment is confirmed however should be showing staff occupation every week
  
  

• Performs review of work papers within two days of receipt from staff with final Manager’s review done within a week after fieldwork is complete.
• Reviews the work papers as the work progresses and final file before closeout meeting
• Ensures the draft report is produced for Director review within a week after fieldwork reviews are complete.
• Ensures the draft report is produced for Director’s review and discussed with client at the closeout for any changes.
  
  

• Issue the final report within a month after the draft report depending on the nature of the investigations.
• Ensures the Audit File is up to the standard required for an external Quality Assurance Review according to the QAR Checklist.
• Management of change control in respect off the quality procedures as set out in the Quality Manual.
• Ensures that the audit file is in the defined format.
• Should ensure the supporting documentation are filed.
• Judges the sensitivity of both client and management information and treats it appropriately
  
  

• Involvement through Leading meetings
• Building relationships through social events
• Building Trust through transformation
• Developing successful teams by working together
  
  

• R50artment involving the team members:
  
  

• Conducts effective on the job training, ensuring that training needs of the junior staff are appropriately addressed through knowledge impartation and use of coaching notes/review notes. Feedback will be given through 360 evaluations done yearly.
• Obtains feedback from staff and check that instructions are understood and observed - hold audit debriefs N52 embodying behaviours consistent with the TEC vision and values that others respect and from which they learn. Feedback will be given through 360 evaluations done yearly.
  
  

• Arrange with Director for required training/ courses
• Remains technically up to date - maintenance of CPE/ CPD Hours and/or attending at least 4 relevant courses/ conferences/ seminars in a year
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Accounting

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An opportunity exists at Farm – Delmas area for an energetic, can-do approach Security Manager to join their team.

1. Drivers license.
2. SIRA qualified.
3. Trained in handling of firearms and legal requirement to handle firearms.
4. Must be able to manage guards, do shift planning and training.

1. Honesty
2. Sincerity
3. Helpfulness
4. Good relations with co-workers
5. Personal cleanliness
6. Loyalty
7. Sober Habits
8. Computer literate

The Group currently has a vacancy for a Regional Security Manager to join the team at the Gauteng Head Office. The successful candidate will manage and oversee the Security Operations of the Gauteng and Mpumalanga regions. The successful candidate will report to the National Security Manager. He/she will also have to:

POSITION RESPONSIBILITIES

• Asset Protection & Risk Management - Prevent and/or halt theft and fraud, oversee asset protection and ensure that risks are ascertained by implementing proper and regular auditing processes and comprehensive risk management strategies.
• Security Operations Management – Implement, optimize and ensure compliance of the Gauteng and Mpumalanga Security Department with security protocols. Effectively manage the Gauteng and Mpumalanga Security Department as well as the security contracting companies.
• Incident Response & Investigation - Identify and resolve security breaches and ensure a rapid response to incidents/emergencies to minimize impact. Conduct all incident investigations and provide detailed reports on findings.
• Technology & Innovation - Ensure the Group stays abreast of new technologies to address and mitigate security risks. Monitor and maintain all security equipment’s effectiveness by conducting daily inspections.
• Financial Management - Manage, control, and monitor all security-related expenses and provide cost-effective security solutions.
• Stakeholder Engagement - Liaise with SAPS, third-party security companies and Management as required. Provide consistent updates in security status and potential problems to Management.
• Administration & Compliance - Handle all administrative processes related to security operations including but not limited to sending reports to Management as required and ensuring the Second-Hand Goods licenses are kept up to date and correctly displayed.

QUALIFYING CRITERIA

• PSIRA Grade A registration (compulsory)
• Minimum 6 years of senior managerial experience
• Tertiary qualification in security management or equivalent
• Valid driver's license and own reliable transport
• Previous experience in manufacturing/logistics/industrial environment (advantageous)
• Experience in risk identification and analysis, CCTV monitoring, investigations and reporting writing
• Proficient level of MS Office suite
• Must be conversant with the Second-hand Goods Act 6 of 2009 and other relevant legislation
• Excellent communication skills

Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorised to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.

We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.

Purpose of the role:

To qualify for the role, you must have:
 - Minimum of 4 years' experience 
 - Experience in assessing an implementing security and risk standards including ISO 2700X, NIST, ITIL, COBIT
 - Experience in security risk assessment and planning using different frameworks and tools
 - Experience in penetration testing on infrastructure, network, wep applications, and source code review
 - Experience in cloud security benchmarking, risk assessment and cyber solutions
 - Manage security configurations reviews on operating systems, databases and network devices
 - Experience in cybersecurity awareness training, VAPT, MDR, SOC/SIEM, etc.
 - Bachelor's degree in computer science, Information Systems, or related training in Information Security
 - Industry certification (e.g., CompTIA Security+, CEH, CISSP)

Requirements:

To qualify for the role, you must have:
 - Minimum of 4 years experience 
 - Experience in assessing an implementing security and risk standards including ISO 2700X, NIST, ITIL, COBIT
 - Expereince in security risk assessment and planning using different frameworks and tools
 - Expereince in penetration testing on infrastructure, network, wep applications, and source code review
 - Expereince in cloud security benchmarking, risk assessment and cyber solutions
 - Manage security configurations reviews on operating systems, databases and network devices
 - Experience in ybersecurity awareness training, VAPT, MDR, SOC/SIEM, etc.
 - Bachelors Degree in Computer Science, Information Systems, or related training in Information Security
 - Industry certification  (e.g., CompTIA Security+, CEH, CISSP)

Bus ness /Brand Development/Operational Excellence:

BDO Brand:

Develops effective networks/relationships inside and outside of the firm and maintains the contacts to identify opportunities. Provide key contacts per year (new or old) and evidence of contact activities i.e. meetings and outcomes.
- Identifies opportunities and grow existing client base, inclusive of the public sector, to a minimum of 1200k per annum. This includes cross selling BDO's other departments’ services into our contacts & clients. 
- Compiles at least 12 technical proposals (min of 1 per month) proposals and/or tenders annually to meet current and/or prospective clients' expectations. 
- Identifies at least 2 opportunities, write-ups or presentations in a year for the development of new products or promotion of current services and procedures. 
- Understands and speaks knowledgeably about the Cyber Lab service line.
- Assists in the BEE activities/actions in both the BDO and Cyber arena (Staff, procurement & Clients)
- Ensures that a client satisfaction survey is completed after the completion of the engagement. (NPS Scoring and Rating) 

< >Policies & Procedures:

Ensures personal and team adherence to BDO policies and procedures (leave, dress code, conduct etc.)

Staff:

 Manages team effectively on a day-to-day basis (staff, budgets, deadlines) ensuring that a plan is followed, and objectives are met.

Time sheets:

 Reviews timesheets/WIP reports and travel claims on Maconomy every Monday by 12H00 and on the same day carries out formal follow-ups on staff who have not submitted their timesheets. 

 Check productivity levels for self (60%), ensure they are meeting the set levels and communicate productivity levels to Managers weekly.

Audit:

- Gives feedback to senior managers at audit debriefs or when required to do so, escalates problems to senior managers promptly
- Ensures the engagement letter is prepared at least 1 week before starting date of the audit and/or the Audit Committee whichever is first.

Budget:

Participates in the compilation of the Cyber department's annual budget.

Financial:

 Ensure WIP is billed monthly.
- Debtors should be kept with a minimum of 30 days including write offs, & provisions. 
- Minimum of 65% recoverability on one’s portfolio. 
- Check productivity levels for self and staff ensure they are meeting the set levels and communicate productivity levels to staff on a monthly basis

Ensures all client background information is obtained and is filed on the server a week before the engagement commences.
- Obtain an understanding of the problem during the client meeting and ensure the problem is formally documented and filed eletrinically.
- Ensures that performance and documentation of work comply with the Cyber methodology through progressive/continuous review of work papers.
- IT reviews –Performance and documentation of work is per defined filing method.
- Ensures on-site presence at least 24hrs on an 80hrs assignment.

Communicates all appropriate deadlines to  staff and monitor progress according to pre-established time lines through:
     The Debrief meeting
     Scope and Time Budgets
- Identifies engagement resource requirements and ensures that the most appropriate resources are assigned to specific assignment roles – update the planning board at least a month in advance for staff with upcoming assignments.
- Provide update as and when an assignment is confirmed however should be showing staff occupation every week

R views:

Ensures an effective audit programme is prepared a day after Process documentation is reviewed.
- Performs review of work papers within two days of receipt from staff with final Manager’s review done within a week after fieldwork is complete.
- Reviews the work papers as the work progresses and final file before closeout meeting
- Ensures the draft report is produced for Director review within a week after fieldwork reviews are complete.
- Ensures the draft report is produced for Director’s review and discussed with client at the closeout for any changes.

Reviews:

Issues Final report, with client responses/comments addressed to the client, after Director’s approval within two weeks after the draft report issue date.

Relationship:

Develops team spirit/building in the Department involving the team members:
- Involvement through Leading meetings
- Building relationships through social events
- Building Trust through transformation
- Developing successful teams by working together

Staff Development:

- R50artment involving the team members:
     Involvement through Leading meetings
     Building relationships through social events
     Building Trust through transformation
     Developing successful teams by working together
- Conducts effective on the job training, ensuring that training needs of the junior staff are appropriately addressed through knowledge impartation and use of coaching notes/review notes. Feedback will be given through 360 evaluations done yearly.
- Obtains feedback from staff and check that instructions are understood and observed – hold audit debriefs N52 embodying behaviours consistent with the TEC vision and values that others respect and from which they learn. Feedback will be given through 360 evaluations done yearly.

Own De elopment:

Identify training needs/ gaps
- Arrange with Director for required training/ courses
- Remains technically up to date - maintenance of CPE/ CPD Hours and/or attending at least 4 relevant courses/ conferences/ seminars in a year

REACT:

REACT is a promise to ourselves to ALWAYS DO THE RIGHT THING and create a space that is safe and comfortable for our colleagues to speak up. We need to BE EXCEPTIONAL and drive a culture that allows us to deliver the best service to our clients and ADD VALUE through actively seeking new ways to deliver efficiently and effectively. A proactive attitude to COLLABORATE TO WIN by utilising all our resources as we can only be STRONGER TOGETHER by working as one.