25 Fidelity Services Group jobs in South Africa

Facilities Management Coordinator

Midrand, Gauteng R900000 - R1200000 Y Bosch Africa

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Job Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch

Job Description

The Facilities Management team in the Facilities division (FCM) of Robert Bosch in Midrand is looking to employ an experienced Facilities Management Coordinator - Corporate as part of their team.

The purpose of the Facilities Management Coordinator - Corporate is to represent the Facilities Management (FCM) department in South Africa; to ensure the correct handling of the FCM scope and to allow the department to take over the necessary tasks and responsibilities. This position requires a "hands-on" and technical incumbent.

Duties will include but are not limited to the following:

  • Effectively manage and control site operations
  • Coordinate space demand and manage stakeholders
  • Realize and coordinate the site related budget
  • Local coordination of projects
  • Apply Health Safety & Environment (HSE) rules in Robert Bosch South Africa (RBSA) sites
  • Fitting / upgrade works management
  • Site services management e.g. maintenance, cleaning, utilities, parking, keys, assets, access cards, coffee machine, etc.
  • Asset operations management
  • Induction / onboarding of new associates on FCM related topics
  • Property insurance coordination
  • CO2 Neutrality end environmental topics coordination
  • Health, safety and environment (HSE) audits/controls coordination
  • Real Estate operations coordination
  • Be HSE representative for Robert Bosch South-Africa (RBSA) sites and support for all relevant topics
  • Support with all eventual topics assigned to FCM department on demand like Car fleet, postage, etc.

Qualifications

Education

  • Matric / Grade 12 certificate
  • Completed degree or diploma in Engineering / Building Maintenance or related field

Experience

  • At least 3 years+ experience in a similar role in Facility Management and building/maintenance related topics
  • Safety at work knowledge; previous positions as an HSE officer would be an advantage
  • The successful incumbent must be a "hands-on" & technical person but also have strong administrative related skills
  • Building maintenance knowledge and experience
  • Real Estate/Construction phases knowledge and experience
  • Strong coordination skills
  • Must be competent on all MS Office packages especially Excel for reporting purposes

Skills

  • High sense of precision and attention to detail
  • Good communication skills and ability to communicate to people on all levels
  • Ability to prioritize
  • Entrepreneurial thinking and ability to work self-directed
  • Customer orientation with problem solving affinity

Additional Information

By choice, we are committed to a diverse workforce.

By responding to this advert, you consent to Bosch SA (Pty) Ltd to the processing of your personal information for the recruitment purposes and confirm that any personal information has been submitted voluntarily.

Applicants will be requested to fill in and sign a POPIA Act Consent form. Only shortlisted candidates will be contacted.

This advertiser has chosen not to accept applicants from your region.

Director: Facilities Management

Parow, Western Cape R1200000 - R2400000 Y City of Cape Town

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Job Description

Requirements:

A relevant Engineering B degree (Built Environment)

Extensive managerial experience within Local Government/ Municipal environment.

Key performance areas:

Conceptualise, develop, drive and direct implementation of a City-wide Facilities Management strategy

Provide strategic direction, drive and leadership in the management of the facilities and maintenance portfolio consisting of Centralised Facilities Management and Maintenance, Transversal Facilities Management and Maintenance Services and support functions

Drive the development and implementation of a risk mitigation strategy

Lead and direct the implementation of the appropriate project management and contract management methodologies in the department

Analyse trends and operating requirements to establish/determine funding/expenditure

Manage the departments finances by monitoring and implementing corrective measures

Build, manage and maintain relationships with executive directors, senior officials and other key officials in the City of Cape Town Municipality

Establish performance measures and adherence to these measures for the department

Promote best practices across the local government sector

Create and support a vision and culture where staff feel empowered to seek and share knowledge.

Please apply online at (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated.

By submitting your application for a position at the City of Cape Town, you are consenting to the use of your personal information provided as part of your application and/or Recruitment process for Recruitment and Selection purposes. In addition, you may be required to undergo, including but not limited to, Criminal and Security Checks, Personal Verification, and Lifestyle Audits, throughout your recruitment process and/or subsequent employment.

Closing date: 20 October 2025

Please quote the reference number of the vacancy in all communications.

Certified copies of qualifications must be available on request.

Copies of supporting documents will not be returned.

Kindly note that applications will not be acknowledged in writing.

Visit our website at

No late applications will be considered.

If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.

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Director - Facilities Management

R1500000 - R2500000 Y City of Cape Town

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Job Description

ELIGIBILITY

Suitably qualified candidates

CLOSING DATE

REFERENCE NUMBER

CS 161/25 Ext

SALARY

R R

DEPARTMENT

Facilities Management

DIRECTORATE

CORPORATE SERVICES Director - Facilities Management

Requirements

  • A relevant Engineering B degree (Built Environment)
  • Extensive managerial experience within Local Government/

Municipal environment

Key Performance Areas

  • Conceptualise, develop and drive and direct implementation

of a City wide Facilities Management strategy

  • Provide strategic direction, drive and leadership in the

management of the facilities and maintenance portfolio

consisting of Centralised Facilities Management and

Maintenance, Transversal Facilities Management and

Maintenance Services and support functions

  • Drive the develop and implement a risk mitigation strategy
  • Lead and direct the implementation of the appropriate project

management and contract management methodologies in

the department

  • Analyzing trends and operating requirements to

establish/determine funding/expenditure

  • Manage the departments finances by monitoring and

implementing corrective measures

  • Build, manage and maintain relationships with executive

directors, senior officials and other key officials in the City

of Cape Town Municipality

  • Establish performance measures and adherence to these

measures for the department

  • Promote best practices across the local government sector

Creating and supporting a vision and culture where staff

feel empowered to seek and share knowledge

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Facilities Management Coordinator

Midrand, Gauteng R350000 - R550000 Y Bosch

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Job Description

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch

Job Description

The Facilities Management team in the Facilities division (FCM) of Robert Bosch in Midrand is looking to employ an experienced Facilities Management Coordinator - Corporate as part of their team.

The purpose of the Facilities Management Coordinator - Corporate is to represent the Facilities Management (FCM) department in South Africa; to ensure the correct handling of the FCM scope and to allow the department to take over the necessary tasks and responsibilities. This position requires a "hands-on" and technical incumbent.

Duties will include but are not limited to the following:

  • Effectively manage and control site operations
  • Coordinate space demand and manage stakeholders
  • Realize and coordinate the site related budget
  • Local coordination of projects
  • Apply Health Safety & Environment (HSE) rules in Robert Bosch South Africa (RBSA) sites
  • Fitting / upgrade works management
  • Site services management e.g. maintenance, cleaning, utilities, parking, keys, assets, access cards, coffee machine, etc.
  • Asset operations management
  • Induction / onboarding of new associates on FCM related topics
  • Property insurance coordination
  • CO2 Neutrality end environmental topics coordination
  • Health, safety and environment (HSE) audits/controls coordination
  • Real Estate operations coordination
  • Be HSE representative for Robert Bosch South-Africa (RBSA) sites and support for all relevant topics
  • Support with all eventual topics assigned to FCM department on demand like Car fleet, postage, etc.

Qualifications

Education

  • Matric / Grade 12 certificate
  • Completed degree or diploma in Engineering / Building Maintenance or related field

Experience

  • At least 3 years+ experience in a similar role in Facility Management and building/maintenance related topics
  • Safety at work knowledge; previous positions as an HSE officer would be an advantage
  • The successful incumbent must be a "hands-on" & technical person but also have strong administrative related skills
  • Building maintenance knowledge and experience
  • Real Estate/Construction phases knowledge and experience
  • Strong coordination skills
  • Must be competent on all MS Office packages especially Excel for reporting purposes

Skills

  • High sense of precision and attention to detail
  • Good communication skills and ability to communicate to people on all levels
  • Ability to prioritize
  • Entrepreneurial thinking and ability to work self-directed
  • Customer orientation with problem solving affinity

Additional Information

By choice, we are committed to a diverse workforce.

By responding to this advert, you consent to Bosch SA (Pty) Ltd to the processing of your personal information for the recruitment purposes and confirm that any personal information has been submitted voluntarily.

Applicants will be requested to fill in and sign a POPIA Act Consent form. Only shortlisted candidates will be contacted.

This advertiser has chosen not to accept applicants from your region.

Executive: Facilities Management

R1200000 - R2400000 Y Telkom

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Job Description

Structural Information
Job number:

Job title:
Executive: Facilities Management

Job grade:
M3

Group/ BU:
Corporate

Division:
Corporate

Span of control:
5

Reports to:
Chief Property Management

Core Description
Responsible for the strategic and operational management of the Telkom Group facilities, covering the full suite of technical, hard, and soft services, and also to act as a Centre of Excellence for the business. Also responsible for service delivery to high-pressure internal and external stakeholders, as well as developing and executing continuous improvement initiatives. Take ownership of end-to-end customer journey management through all facilities and service touch points.

Job Responsibilities
Develop and direct strategic facilities management goals, develop forecasting plans to achieve strategic goals and identify facilities management trends and develop strategies to maximize the group's competitiveness including:

  • Put innovative strategies in place to optimise the performance and efficiency of the building (i.e. water saving initiatives - greening initiatives) and to ensure the delivery of high value-added recommendations.
  • Identify and implement strategies to develop a work place environment that leads to increased staff productivity.
  • Accountable for the formulation of design standards with workplace bench marking and commercial requirements, direct engagement with the relevant business heads to develop and refine product types, and standardise for cost efficient execution at scale.
  • Identify/ develop solutions to maximise efficient facilities and space management solutions.
  • Plan and manage customers short-term and long-term facilities and space management needs.
  • Ensure compliance to statutory regulations, policies and procedures by conducting inspections, liaising with tenants to assist with non-compliance - Institute a process of workplace safety for staff and contractors.
  • Ensure that occupancy and vacancy levels are reported and managed effectively in order to minimize costs.
  • Ensure regular reporting to all stakeholders, including the analysis and metrics of deliverables to the following: board, executive, senior management, customers, etc.
  • Manage relationships with service providers to ensure effective and efficient service delivery in a cost-effective manner and in line with good business practices.
  • Provide strategies to manage and reduce red flags that have been escalated in terms of utility bills.
  • Ensure procedures are in place to mitigate and manage risk, ensuring buildings are compliant to prescribed legislation and implement corrective action when required.
  • Review the service delivery model for FM services especially when contracts are being renewed.
  • Review and update to stay best in class in contracting and delivering FM services.
  • Improve on an ongoing basis the annual asset management plan for maintenance budgeting, programmed maintenance and capital projects including refurbishments.

Financial Management

  • Compile and manage the capital expenditure budget for facilities as well as track variances/ savings - Conducts financial analyses to evaluate and recommend lease vs. purchase decisions.
  • Completes any required forecasts, budget analyses and reports of activities.
  • Analyze monthly performance and budget projections and compare it to annual management plan and budget, and adjust strategies accordingly.
  • Developing year on year business plans to achieve savings targets and working closely with the finance team to produce monthly financial status reports and future forecasts.
  • Manage the overall maintenance budget.
  • Responsible and accountable for effective management and development of the Facilities Management Team.

Core Competencies
Functional Knowledge
Understanding of CAFM systems; Practical building maintenance; Safety, fire and emergency procedures; Occupational Health and Safety Act and relevant legislation; SLA's and their effective development, interpretation and management; Technology in building (electrical, plumbing and construction); Mechanical and air-conditioning systems; Day-to-day operations (cleaning, security, gardening); Contract management; Strategic Facilities Management; People management experience; Quality assurance process development, implementation and management; Awareness of ISO or other quality standards

Functional Skills
Total facilities management; Computer Software (particularly Microsoft Outlook, Excel, Word, PowerPoint and Project); Presenting & Communicating Information; Facilities Management contract management; Real estate Operational contracts; Facilities Quantitative Methods; Facilities and associated financial analysis; Programme Management & Planning; Business Acumen and insight into operational management; Financial Acumen including budgeting; Change management; Financial Modeling Budget management; Conflict management; Report writing; Project management; Negotiation and influencing

Competencies (Behaviour)
Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches

Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks

Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities

People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people

Personal Leadership: Ability to work well with people at all levels; Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working Values Aligned with Telkom Values

Certifications

  • SAFMA (Accredited Facilities Professional)

Education

  • NQF 7: 3 year Degree

Experience

  • 8 Years relevant experience, of which at least 3 years on senior management level

Additional Information
Qualification and experience:

  • Qualification preferably in built environment or appropriate.
  • Experience in the Facilities Management field, of which at least 6 years experience at a strategic and management level.

Special Requirements:

  • Strategic thinker and planner with the ability to deliver results.
  • Very experienced in setting out facilities management processes and procedures.
  • Professional business writing is required to represent the company in the most professional way possible.
  • Make effective decisions and leverage to achieve objectives.
  • Fundamental understanding of Strategic FM and its impact on the users.
  • Make effective decisions and leverage to achieve objectives.
  • Ability to build strong and positive relationships with clients/ external stakeholders, consultants and advisors.
  • Demonstrated leadership skills with vision, commitment, engagement and results.
  • Ability to translate strategic initiatives into tactical implementation plans.
  • Excellent computing skills (particularly Microsoft Outlook, Excel, Word, PowerPoint and Project).
  • Excellent written communication skills.
  • Highly developed problem-solving skills.
  • High level of professionalism, honesty and integrity.
  • Good knowledge of MS Excel experience is essential.
  • Power point and other presentation software skills an advantage.
  • Ability to analyze and interpret numerical data and all other sources of information.
  • Entrepreneurial and Commercial acumen.
  • Excellent analytical and logic reasoning ability.
  • MS Projects.
  • Excellent negotiation and influencing skills.

Special Requirements
Physical Requirements

  • None

Key Stakeholders
Internal:

  • Divisional leaders
  • Executive and senior leadership stakeholders
  • Category/ Supplier executives and management
  • Contract management services
  • Executives and Management
  • Service providers
  • Real Estate Asset and Facilities Management
  • Utilities Management
  • Properties Project Management
  • Customers outside Telkom
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Manager: Facilities Management

R900000 - R1200000 Y Road Accident Fund

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Job Description

Division: Corporate Support

Reference No: 5906

Location:

Menlo Park, Gauteng, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 15

Job Posting Salary: R891,176.00

Job Posting End Date: 23 Sep 2025

The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: The
Manager: Facilities Management
is responsible for managing the RAF Facilities related activities and processes to ensure a safe and functional working space.

Key Performance Areas
Policy review and implementation

  • Contribute to the development and implementation of departmental policy, procedures and processes.
  • Keep up to date with effective policy and practice execution strategies

Manage effective workspace and parking space management.

  • Create functional effective and flexible working areas.
  • Maintain a database of accurate drawings of offices and submit any amendments to project office.
  • Manage the allocation of parking bays and ensure compliance.
  • Handle parking and workspace queries and ensure resolution.

Administration of audit and risk findings identified in the department

  • Respond to the operational risks identified.
  • Continuously monitor opportunities and incidents.
  • Review audit findings, develop plans and submit comments to Senior Manager.
  • Pro-actively rectify and control weaknesses identified.
  • Ensure the proper administration, governance and risk management.

Manage Facilities services sectional budget and other financial resources management.

  • Monitor the budget spending, manage the divisional cash flow and minimise budget variance.
  • Forecast facilities management budget each FY starting with zero based and submit to manager.
  • Ensure that expenses fall and are covered under the budget set.
  • Ensure regular and consistent reporting on budget expenditure.
  • To make input into the strategic and business planning and ensure budgeting for facilities services.

Manage 30-day payment of all FM invoices.

  • Manage payment of accounts, rent and other Facilities Management related services.
  • Manage landlords, agents on outstanding invoices before month end.
  • Submit a report to manager on all invoice related information.

Manage all Facilities related Contracts.

  • Draft memorandums and advise procurement of required Facilities Management contracts to ensure no irregular contracts.
  • Manage service level agreements with service providers for office cleaning. Fumigation, office plant and special server room clearing etc.
  • Ensure up to date contract data base.

Reporting

  • Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF's strategy.
  • Develop functional reporting systems, for management, projects or performance reporting.
  • Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder management

  • Facilitate and manage communication with relevant internal and external stakeholders and proactively and progressively manage the relationships.
  • Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
  • Communicate with all levels of stakeholder contact.
  • Represent the Fund in erlavant external activities and events.

People Management

  • Ensure the sourcing, development and retention of a high-performance team.
  • Manage the recruitment of the operational workforce in line with employment equity targets.
  • Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
  • Manage the implementation of people management processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
  • Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications & Experience

  • Bachelor's Degree/Advanced Diploma in Facilities Management related qualification.
  • Postgraduate in Facilities Management related qualification will be advantageous.
  • Driver's License.
  • Relevant 6-8 years' experience in Facilities management environment of which 2 years must have been on supervisory level/area of expertise/management level.

Technical & Behavioral Competencies Required

  • Knowledge of associated building maintenance processes.
  • Project management skills.
  • Troubleshooting skills
  • Innovative ideas on office set ups.
  • Solution focussed.
  • Impact and innovation/creativity.
  • Knowledge of Basic Financial Management.
  • Resilience
  • Communication
  • Working with People
  • Network and Alliances
  • Planning, Organising and Coordinating
  • Employee Engagement
  • Personal Mastery
  • Judgement and Decision Making
  • Ethics and Values
  • Client Service Orientation

Managerial Competencies

  • Change management
  • Coaching and mentoring
  • Conflict management
  • Critical and innovative thinking
  • Direction setting
  • Facilitation and Presentation Skills
  • People management
  • Policy conceptualisation and formulation
  • Risk Management
  • Risk Management
  • Programme/project management
  • Service Delivery Innovation
  • Stakeholder development and relations
  • Reporting

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants' responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

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Temp - Category Specialist Facilities Management

Richards Bay, KwaZulu Natal R104000 - R130878 Y Foskor

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Job Description

PURPOSE OF THE JOB:

To develop, execute and ensure compliance to category strategies that secure best possible value for Foskor. Use leading practices in strategic sourcing to create value within respective categories. The role will work with Category buyers to implement a process for sourcing products, materials and services from viable suppliers. The position will require the use of analytical rigor, strategic sourcing processes, and effective stakeholder relationship management capability.

MINIMUM REQUIREMENTS

Qualifications:

  • Relevant Tertiary qualification in Procurement / Supply Chain Management / Business Management / Commerce
  • Post Graduate Qualification in Management (Advantageous)
  • Procurement Certificate (Advantageous)

Experience:

  • 5 years' Procurement experience in Chemical, Mining and related industries
  • 5 years' Public Sector Procurement experience
  • Category Management experience
Knowledge and Skills:
  • Source to Contract and Procure to Pay.
  • Strategic Sourcing (including Global sourcing) and Category Management
  • Products knowledge - Mining and Chemicals Processing
  • Good Practice Procurement Governance and Compliance
  • Financial and Commercial knowledge with strong business acumen
  • Leading practices procurement processes and ERP systems e.g. JDE technology
  • Corporate Governance
  • Relevant South African (SA) Regulations and Legislation (E.g. SANS and ISO, Mining Charter, PPPFA, BBBEE, etc.)
  • General Business Management knowledge
  • Market Analysis and Research

Key Competencies:

  • Develop and implement category strategies for allocated and defined categories, which includes commodities and services.
  • Manage the source to contract and procure to pay processes and ensure adequate stock levels are maintained.
  • Compliance with all relevant legislation, rules and standards
  • Lead, mentor, and guide team members to ensure clear direction and career growth including learning and development. Ensure team members have resources and support required.
  • Establish and manage relationships with key suppliers and outsourced partners for categories in scope and actively manage the contracts within the category.
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Coordinator Building and Facilities Management

R40000 - R120000 Y Airports Company South Africa

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Job Description

Job Description
Key Performance Output
Responsibilities
The successful candidate reporting to the Manager Building and Facilities Maintenance, and will be responsible but not limited to the following:

  • Perform and oversee office administration.
  • Assist in implementation of interventions.
  • Monitor & Replenish levels of stock, stationery and functional sundries in line with SCM processes.
  • Assist with necessary travel and accommodation arrangements.
  • Coordinate special projects and events.
  • Oversee daily housekeeping of relevant area.
  • Schedule and coordinate meetings in terms of invitations, conference rooms, catering etc.
  • Coordinate functional communications which may include screening calls and publishing of communications to stakeholders.
  • Transcribe record and distribute minutes of meetings to relevant parties.
  • Manage and Maintenance of documentation system.
  • Respond to request, queries and complaints as and when required, direct accordingly.
  • Recordkeeping, retrieving and filing of relevant documentation.
  • Assist in preparation of tender documentation and process as and when required.
  • Log functional activity and/or maintain the functional system.
  • Coordinate and extract reports from functional system to enable reporting of functional activities.
  • Conduct research to assist with the implementation of continuous improvement initiatives in functional area.
  • Conduct feasibility studies in functional area for envisaged initiatives and projects.
  • Facilitate contractor activity on site in line with SLA.
  • Conduct inspections and audits of Contractor activity on site.
  • Monitor functional contracts to ensure effective planning for their renewal through SCM processes.
  • Adhere and ensure adherence to statutory regulations, organisational standards, policies and procedures. Report non-compliance and implement corrective actions to ensure compliance.

Technical Skills And Experience
The challenges posed by this position require the successful candidate to have the following:

  • National Diploma in Technical, Mechanical, Electrical, Civil, building environment is essential.
  • 2-3 years operational experience in a relevant functional discipline is essential.
  • 1-2 years supervisory experience in a relevant functional discipline is recommended.
  • Valid Code B motor vehicle license.
  • Ms Office intermediate competency

Competencies

  • Interpersonal skills
  • Communication & Report Writing
  • Problem solving
  • Research & Development skills
  • Analytical & attention to detail
  • Time Management
  • Knowledge of relevant legislation
  • Knowledge or relevant software systems, Brand & Product/service rendered
  • Business acumen skills

Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointment.
Positions will be filled in line with Airports Company South Africa values and Employment Equity Policy and Plan.
Should you not hear from Airports Company South Africa
within 30 days of your application, consider your application unsuccessful.

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Head - Facilities Management Tenders and Contracts

R1500000 - R2500000 Y City of Cape Town

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Job Description

ELIGIBILITY

Suitably qualified candidates

CLOSING DATE

REFERENCE NUMBER

CS 165/25 Ext

SALARY

TCOE: R p.a.

DEPARTMENT

Facilities Management

DIRECTORATE

CORPORATE SERVICES Head - Facilities Management Tenders and

Contracts

Requirements

  • A relevant 3 -year tertiary qualification, preferably in

Construction, Mechanical / Electrical, Supply Chain

Management, or Contractual Law.

  • A minimum of 8 years' proven experience in the full tender

and contract lifecycle, of which 5 years must be at

managerial level.

  • MFMA competence in the relevant field will be a distinct

advantage.

  • Proficiency in MS Office applications and SAP.
  • A valid Code 08 Driver's Licence

Key Performance Areas

  • Lead and manage the end-to-end tender and contract

lifecycle for Facilities Management in line with legislative

and regulatory requirements.

  • Drive forward planning and demand plan formulation to

ensure delivery of the FM business plan using sound

project management principles.

  • Champion process and system improvements to enhance

efficiency, compliance, and contract management

excellence.

  • Ensure governance and audit readiness, including effective

risk management and data integrity.

  • Manage and develop a high-performing team, ensuring

optimal utilisation, accountability, and service delivery.

  • Deliver accurate, timely reporting on all operational and

governance aspects of the unit.

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Vice President-L.I.F.E.-Integrated Facilities Management

R2000000 - R2500000 Y EXL Service

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Job Description

Job Description: Responsible for delivery of 100% uptime support to business operations and other enabling functions to ensure efficient delivery to end client processes by maintaining a healthy and safe environment for Employees, clients and visitors.

This function includes day to day management of Facility Operations Such as - Housekeeping, F&B Service, Front office management, Cost optimization, Team development, Vendor development IFM Services etc., Physical Security such as – Guards, Electronic access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve 100% uptime, Travel - hotel tie-ups, domestic & international travel support including visa facilitation & Logistics support - point to point pick-up & drop facility. Additionally, the role will be functionally responsible for EHS, Information Security, Business Continuity, Disaster Recovery & Compliance to other certifications as per the need of the business. Further, the position will ensure adherence to laid down procedures & meet all internal & external compliance for the functional area. Overall, all of these activities must be carried out in line with EXLs corporate governance objectives

Responsibilities: Customer experience: Controlled & qualified feedback via internal survey twice a year. Additionally, feeling the pulse through regular interactions with employees, clients, vendors & a mechanism to tracks these inputs & implement corrective action to ensure better service levels.

Process implementation: Implementation of systems & procedures on ground to ensure 100% uptime on all facilities related support across operations as per approved budgets & Exl standards. The same is subject to internal & external audits from time to time.

Cost efficiency: Functional delivery must be monitored in line with approved budgets and cost saving measures on account of waste reduction & process improvement with a target for a annualized saving of 5-7% of approved budget.

Vendor management: Managing vendors along with/through pre-designated SPOC`s to ensure 100% uptime in service. Also responsible for building back up for key vendors & a "BCP" strategy with existing vendors to handle unforeseen events where service can get impacted.

Team handling: Clearly identifying Goals & communicating the organizational & functional deliverables will be a driver to build a motivated team aiming to exceed expectations. Training, Reward & Recognition initiatives, Retention strategies, Employee satisfaction & Succession planning amongst others will be key measurable to track performance from an HR perspective. Position to also ensure a transparent appraisal mechanism as per laid down guidelines by Corporate HR

  • Responsible for managing & maintaining a top class BPO infrastructure with an uptime of 100% (including E&M – through OEMs and AMCs)
  • Responsible for being proactive to drive results and anticipate issues if any in order to mitigate rather than work in a reactive mode.
  • Conduct regular internal checks, physical verifications & facility walks to validate implementation of systems & processes.
  • Develop a strong vendor base and work towards maximizing value for EXL. Also, build adequate back-ups for core deliverables in order to achieve a 100% uptime.
  • Initiate regular team meetings to share relevant information, seek inputs, and resolve issues among team members and for the department at large.
  • Optimization of recourse and bring about efficiencies within the department _ work towards cost savings on a budget v/s actual of approx 5-7%.
  • Create a responsive environment within the department with the objective of being highly customer centric to meet internal deadlines _ quick TAT on all pending issues.
  • Monitor and report capacity planning.
  • Responsible for supervising client visits and handling all travel requirements
  • Ensure safe and secure work environment & ensure Exl (OHSAS) standard.
  • High organization skills in managing multiple projects simultaneously.
  • Demonstrated experience with continuous improvement initiatives highly desirable
  • Compliance (external regulatory, contractual, internal)
  • CRE awareness
  • EHS / EMS and all related deliverables

  • Qualifications: Graduate / Post Graduate ( MBA) with industry specific knowledge / service industry background with working knowledge of functional area including electro-mechanical , projects, logistics & travel.

  • 10-15 years experience
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