6 Emergency Response jobs in South Africa

ABOUT US

KIMS International is a leading firm specialising in the management of kidnapping incidents and hostage situations worldwide. With a team of seasoned professionals, we provide comprehensive support and strategic guidance to individuals, families, corporations, and government agencies facing such crises. Our services encompass crisis response, negotiation, risk assessment, and post-incident support, with a focus on ensuring the safety and well-being of all involved parties.

THE ROLE

This is a unique opportunity for a motivated and career-minded Security Professional (CPO/Tactical Response) to further your career in the fast-growing private security industry, specialising in crisis management and hostage negotiation.

Gain invaluable experience under the guidance of senior consultants.

You will be exposed to real-world scenarios.

Receive hands-on training to develop essential skills that will enable you to handle high-risk situations with professionalism, empathy, critical- and strategic thinking.

KEY PERFORMANCE AREAS

1. Kidnapping & Incident Management:

You will work closely with senior consultants, by observing and assisting them during all stages of kidnapping and incident management, from initial assessment to resolution, gaining insight into their decision-making processes and techniques.

2. Case Documentation:

You will be responsible for organising and maintaining case files, including relevant communications, reports, and documentation, ensuring accuracy and confidentiality at all times.

3. Research and Analysis:

Conduct research on global kidnapping trends, relevant legal frameworks, and best practices in crisis management, providing valuable insights to support decision-making and strategy development.

4. Client Communication:

Assist in liaising with clients, government agencies, law enforcement, and other stakeholders, under the guidance of senior consultants, to facilitate effective communication and collaboration throughout the crisis management process.

5. Participating in Training Exercises:

Participate in simulated exercises and training sessions designed to simulate real-life kidnapping scenarios, honing your negotiation, communication, and problem-solving skills in a controlled environment.

6. Continuous Learning and Development:

Actively seek opportunities for learning and skill development, attending workshops, seminars, and relevant training programs to enhance your understanding of crisis management principles and techniques.

THE PERSON

• Highly resilient

• Works well under pressure

• Critical thinker

• Attention to detail

• Methodical

• Excellent listening skills

• Ability to easily adapt to change

• Think on your feet

• Innovative

• Well-developed, mature emotional intelligence

• Empathetic

• Works well in a team but has the ability to go it alone.

• Self-starter.

• Tenacious

• Patient

• Well-developed communication skills verbal & written (emphasis on professional business communication)

• Excellent command of the English language

• Professional conduct

• Confident

• Curious mind and desire for continuous learning and development

• Highly presentable and well groomed.

• Good computer skills, at minimum intermediate level (Word/PowerPoint/Excel/TEAMS)

• Driver’s licence

• South African citizen

Age: 26 - 40 years old

PLEASE NOTE:

By applying for this position, you agree to:

• Criminal Check

• Credit Check

• Polygraph

• Psychometric Test

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STA Personnel Solutions in South Africa is a global BPO call center company partnering with a private medical transportation company specializing in behavioral health transport in the United States.

We are seeking a fast-paced, detail-oriented Emergency Medical Services (EMS) Controller to join our high-performance team. This role is not a traditional dispatcher role—you won't be taking calls. Instead, you will focus on bidding for ambulance runs in real time and coordinating with crews to ensure each job is completed efficiently. Think of it as EMS meets air traffic control—every second counts.

• Working Hours: EST hours, Monday - Friday
• Work Environment: Remote role for South African citizens only
• Internet Requirements: Fixed fiber line with minimum 25 Mbps upload/download speed and wired Ethernet connection
• Power Backup: Reliable power backup required to handle load shedding and outages

• Prior experience in EMS dispatch, operations coordination, or logistics (preferred)
• Exceptional speed, attention to detail, and ability to perform under pressure
• Strong computer navigation skills, including MS Office and Outlook
• Organized and resilient—able to stay calm and focused in a fast-paced environment
• Communication skills are less critical than precision, reaction time, and follow-through

• Monitor and bid on live ambulance runs within 5 seconds to maximize dispatches
• Calculate ETA and crew availability in real time
• Coordinate with EMS crews to ensure successful execution of runs
• Maintain detailed records of bids and calls

If you are not contacted within 14 working days, please consider your application unsuccessful.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Customer Service
• Industries: IT Services and IT Consulting

Referrals can double your chances of interview success with ISTA Solutions.

Locations recently posted: Bryanston, Gauteng; City of Cape Town, Western Cape, South Africa

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ABOUT US

KIMS International is a leading firm specialising in the management of kidnapping incidents and hostage situations worldwide. With a team of seasoned professionals, we provide comprehensive support and strategic guidance to individuals, families, corporations, and government agencies facing such crises. Our services encompass crisis response, negotiation, risk assessment, and post-incident support, with a focus on ensuring the safety and well-being of all involved parties.

THE ROLE
A unique opportunity for a motivated and career minded Law enforcement/police officer to further your career the fast-growing private security industry, specialising in crisis management and hostage negotiation.

Gain invaluable experience under the guidance of senior consultants.
You will be exposed to real-world scenarios. Or use your current knowledge and experience in kidnapping and incident management to strengthen our team

We are committed to the continuous growth and development of our people, irrespective of seniority and experience, to enable us to continue to deliver a world-class service - you will continue to receive hands-on training to ensure that the essential skills needed to handle high-risk situations with professionalism, empathy, critical- and strategic thinking are sharpened and improved to successfully navigate every situation.

KEY PERFORMANCE AREAS

1. Kidnapping & Incident Management:
You will work closely with senior consultants, by observing and assisting them during all stages of kidnapping and incident management, from initial assessment to resolution, gaining insight into their decision-making processes and techniques.

2. Case Documentation:
You will be responsible for organising and maintaining case files, including relevant communications, reports, and documentation, ensuring accuracy and confidentiality at all times.

3. Research and Analysis:
Conduct research on global kidnapping trends, relevant legal frameworks, and best practices in crisis management, providing valuable insights to support decision-making and strategy development.

4. Client Communication:
Assist in liaising with clients, government agencies, law enforcement, and other stakeholders, under the guidance of senior consultants, to facilitate effective communication and collaboration throughout the crisis management process.

5. Participating in Training Exercises:
Participate in simulated exercises and training sessions designed to simulate real-life kidnapping scenarios, honing your negotiation, communication, and problem-solving skills in a controlled environment.

6. Continuous Learning and Development:
Actively seek opportunities for learning and skill development, attending workshops, seminars, and relevant training programs to enhance your understanding of crisis management principles and techniques.

THE PERSON

• Highly resilient
• Works well under pressure
• Critical thinker
• Attention to detail
• Methodical
• Excellent listening skills
• Ability to easily adapt to change
• Think on your feet
• Innovative
• Well-developed, mature emotional intelligence
• Empathetic
• Works well in a team but has the ability to go it alone.
• Self-starter.
• Tenacious
• Patient
• Well-developed communication skills verbal & written (emphasis on professional business communication)
• Excellent command of the English language
• Professional conduct
• Confident
• Curious mind and desire for continuous learning and development
• Highly presentable and well groomed.
• Good computer skills, at minimum intermediate level (Word/PowerPoint/Excel/TEAMS)
• Driver’s licence
• South African citizen

Age: 26 - 40 years old

PLEASE NOTE:

By applying for this position, you agree to:

• Criminal Check

• Credit Check

• Polygraph

• Psychometric Test

Paramedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts page is loadedParamedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted Yesterday job requisition id R25101419

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account .

Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

$5,000 Sign-on Bonus eligible for external new hires to the UMMH system. Rules and restrictions apply - Talent Acquisition will discuss eligibility with candidates.

Performs all duties and skills related to and in accordance with a virtual inpatient, acute care management program and a Mobile Integrated Health Program.Performs duties described in the United States Department of Transportation/National Highway Traffic Safety Administration position description for EMT-Paramedic, including responding to requests to examine, assess and stabilize patients at the point of call.

The duties and responsibilities stated are a general summary and not all inclusive.

Major Responsibilities:

Administers skilled, family-centered medical care to individuals from admission to discharge, appropriate to the developmental age of the patient population. Performs patient assessment/reassessment according to standard procedure. Responds to a wide range of emergency situations as required. Assesses, stabilizes, and manages acutely ill patients in accordance with the Massachusetts EMS Pre-Hospital Treatment Protocols. Arranges emergent transport to appropriate facility if deemed necessary. Consults with on-call hospitalist as directed. Delegates appropriately to others in accordance with job description and competency level. Documents patient care according to standard procedure. Ensures quality and continuity of care through collaboration with other healthcare providers. Administers medications, performs treatments, therapies, and operates equipment according to policy and procedure. Assists physician with treatment, procedures and special tests as required or directed. Assumes responsibility for professional growth. Identifies and participates in educational programs to strengthen both clinical and management expertise. Responds to requests for Mobile Integrated Health (MIH) Program. Performs assessment, consults with on-call EMS Physician to determine eligibility for self-care at home or need for transport to Emergency Department. Ensures MIH Vehicle is properly stocked with necessary supplies, equipment, and medications. Maintains open lines of communication with Program leadership, other departments, staff, physicians, resident staff, and other support personnel.

Position Qualifications:

License/Certification/Education:

Required:

1. Certification as an Emergency Medical Technician-Paramedic by the Massachusetts Department of Public Health.

2. Certification as a Certified Community Paramedic (CP-C) by the International Board of Specialty Certifications (IBSC) within 1 year of acceptance as a condition of employment.

3. Certified in CPR - Basic Rescue by either the American Red Cross or the American Heart Association.

4. Certified in ACLS – Advanced Cardiac Life Support by the American Heart Association.

5. Current, valid, unrestricted driver’s license.

Experience/Skills:

Required:

1. Experienced in accident scene management and control.

2. Demonstrated ability to work well under often stressful situations.

3. Strong organizational and interpersonal skills.

4. Effective oral and written communication skills.

Preferred:

1. Minimum three years of experience in an urban EMS service integrated with a municipal first response system.

2. Previous Mobile Integrated Health Paramedic experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands.

We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.

Paramedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts page is loaded Paramedic - Mobile Integrated Health, Emergency Medical Services (WEMS), 40 Hours, Mixed Shifts Apply remote type On-site (100% Onsite) locations Worcester, MA University Campus time type Full time posted on Posted Yesterday job requisition id R25101419

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account .

Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

$5,000 Sign-on Bonus eligible for external new hires to the UMMH system. Rules and restrictions apply - Talent Acquisition will discuss eligibility with candidates.

Performs all duties and skills related to and in accordance with a virtual inpatient, acute care management program and a Mobile Integrated Health Program.Performs duties described in the United States Department of Transportation/National Highway Traffic Safety Administration position description for EMT-Paramedic, including responding to requests to examine, assess and stabilize patients at the point of call.

The duties and responsibilities stated are a general summary and not all inclusive.

Major Responsibilities:

Administers skilled, family-centered medical care to individuals from admission to discharge, appropriate to the developmental age of the patient population. Performs patient assessment/reassessment according to standard procedure. Responds to a wide range of emergency situations as required. Assesses, stabilizes, and manages acutely ill patients in accordance with the Massachusetts EMS Pre-Hospital Treatment Protocols. Arranges emergent transport to appropriate facility if deemed necessary. Consults with on-call hospitalist as directed. Delegates appropriately to others in accordance with job description and competency level. Documents patient care according to standard procedure. Ensures quality and continuity of care through collaboration with other healthcare providers. Administers medications, performs treatments, therapies, and operates equipment according to policy and procedure. Assists physician with treatment, procedures and special tests as required or directed. Assumes responsibility for professional growth. Identifies and participates in educational programs to strengthen both clinical and management expertise. Responds to requests for Mobile Integrated Health (MIH) Program. Performs assessment, consults with on-call EMS Physician to determine eligibility for self-care at home or need for transport to Emergency Department. Ensures MIH Vehicle is properly stocked with necessary supplies, equipment, and medications. Maintains open lines of communication with Program leadership, other departments, staff, physicians, resident staff, and other support personnel.

Position Qualifications:

License/Certification/Education:

Required:

1. Certification as an Emergency Medical Technician-Paramedic by the Massachusetts Department of Public Health.

2. Certification as a Certified Community Paramedic (CP-C) by the International Board of Specialty Certifications (IBSC) within 1 year of acceptance as a condition of employment.

3. Certified in CPR - Basic Rescue by either the American Red Cross or the American Heart Association.

4. Certified in ACLS – Advanced Cardiac Life Support by the American Heart Association.

5. Current, valid, unrestricted driver’s license.

Experience/Skills:

Required:

1. Experienced in accident scene management and control.

2. Demonstrated ability to work well under often stressful situations.

3. Strong organizational and interpersonal skills.

4. Effective oral and written communication skills.

Preferred:

1. Minimum three years of experience in an urban EMS service integrated with a municipal first response system.

2. Previous Mobile Integrated Health Paramedic experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands.

We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.