408 Sales Associate jobs in Western Cape

The Senior Sales Associate and Tasting Counter will be responsible for providing a superior customer experience through wine sales, tastings, and exceptional customer service. This role will support the Sales Manager in meeting sales targets and providing leadership and guidance to junior sales associates.

Key Responsibilities:

1. Meet and exceed sales targets by building and maintaining strong customer relationships.
2. Provide expert recommendations on wines based on customer preferences and needs.
3. Upsell and cross-sell products to increase revenue and customer satisfaction.

Tastings:

1. Conduct wine tastings for customers and provide expert knowledge on wine regions, varietals, and production processes.
2. Deliver engaging and informative presentations on wine-related topics to groups of varying sizes.
3. Create a welcoming and educational atmosphere that promotes customer engagement and sales.

Customer Service:

1. Provide exceptional customer service by addressing customer needs and concerns promptly and professionally.
2. Respond to customer queries and requests via phone, email, or in-person.
3. Develop and maintain a strong understanding of customer preferences to provide tailored recommendations and improve customer satisfaction.

Leadership:

1. Provide guidance and support to junior sales associates, including training on wine knowledge, sales techniques, and customer service skills.
2. Motivate and inspire the team to meet and exceed sales targets.
3. Collaborate with the Sales Manager to develop sales strategies, identify opportunities for growth, and implement initiatives to improve sales performance.

Qualifications and Experience:

1. Bachelor's degree in Hospitality, Sales, or related field.
2. 5+ years of experience in wine sales and tastings, with a proven track record of meeting and exceeding sales targets.
3. In-depth knowledge of different wine regions, varietals, and production processes.
4. Exceptional customer service skills, with a strong ability to build and maintain customer relationships.
5. Strong leadership and mentoring skills, with a track record of motivating and inspiring teams to achieve sales targets.
6. Excellent communication and presentation skills, with the ability to engage and educate customers on wine-related topics.
7. Strong business acumen and problem-solving skills, with the ability to analyze sales data and identify opportunities for growth.

Working Conditions:

1. This role requires standing for extended periods of time, as well as the ability to lift and move heavy wine bottles and cases.
2. The position may require working on weekends, holidays, and during peak seasons.

Additionally:

It is a specific term and condition of your employment that you may be required to perform other reasonable requests and duties in the course and scope of your employment with the Company. Your job title does not define or restrict your duties and you may be required to undertake other work within your abilities at the request of the Company, particularly noting your experience in and ability to assist with the organization, planning, and execution of all festivals and events.

JOB PURPOSE

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties may be assigned.

Ensures the highest level of adidas service is given to each customer.

As needed, completes any regular sales transactions involving cash, credit, checks, etc.

Involved indirectly with ticketing of products as well as checking paperwork against items received.

Assists in product flow from stockroom to sales floor on a fill in basis.

Ensure that Company assets and stock is always secured in order to alleviate shrinkage.

Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.

Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.

Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.

Safekeeping of Company assets

SKILLS REQUIRED

Selling to customer needs

High energy level

EDUCATION AND EXPERIENCE REQUIREMENTS

Matric certificate and or equivalent

2 - 4 years of retail experience

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work center.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Summary of Role:

The Sales Associate will play a critical role within the Commercial team at Mainstream Renewable Power South Africa. This position is focused on driving sales and negotiations to develop new business opportunities and revenue streams for Mainstream’s utility-scale PV, wind, and battery energy storage projects, primarily targeting commercial, industrial, and energy-intensive clients.

Activities will cover all aspects of sales, marketing, business development, account management, customer relations management (CRM), tender and proposal structuring, stakeholder engagement, internal team engagement, and administrative & Support Functions.

What you will do:

Sales and Business Development

• Proactively identify, target, and engage potential commercial and industrial (C&I) customers with significant energy demand who can benefit from renewable energy supplied via wheeling.
• Build and maintain a robust database of prospects through cold calling, networking, industry events, referrals, and digital channels.
• Qualify leads effectively to ensure alignment with technical feasibility, commercial viability, and wheeling framework requirements.
• Develop and execute a structured sales plan to build a robust pipeline of qualified prospects and convert them into contracted customers.
• Conduct high-impact presentations and pitch meetings with senior decision-makers to communicate the value proposition of renewable energy solutions.
• Support the full sales cycle: from prospecting and qualification to proposal development, PPA negotiation, and PPA close.
• Collaborate with internal technical, legal, and regulatory teams to design tailored commercial offers that meet customer needs while ensuring compliance with wheeling arrangements.
• Manage sales pipelines and lead database to support ongoing sales prospecting.

Market & Client Intelligence

• Analyse market trends, competitor activities, and policy changes in South Africa’s electricity sector, with emphasis on wheeling frameworks and PPA structures.
• Maintain a deep understanding of customer industries, operational constraints, and sustainability goals to shape value-driven solutions.
• Build and maintain long-term, trust-based relationships with customers
• Represent the company at industry events, networking opportunities, and conferences to generate leads and strengthen brand presence in the C&I market

Pipeline & Performance Tracking

• Use CRM tools to maintain accurate and timely records of leads, opportunities, proposals, and closed deals.
• Report regularly on sales performance against targets, pipeline status, and market developments.

This is a sales focused role – the individual must have a hunter mindset with a strong ability to identify and cultivate new relationships with the objective of converting sales to meet set targets.

What we require:

• Bachelor’s degree in Commerce, Law, Engineering, or a related field.
• A minimum of 3 years of experience in sales or business development, with a preference for experience in the renewable energy sector.
• Experience in contract negotiation and drafting, particularly in the energy or utility sectors.
• Energetic, self-motivated, and results-oriented, with a strong problem-solving approach.
• Ability to establish and maintain strong, long-term relationships with clients.
• Strong written and verbal communication skills, with the ability to present complex information effectively.
• Motivated to achieve success, comfortable with challenges, and committed to personal and professional growth.
• Willingness to travel and engage in one-on-one client negotiations as needed.
• A collaborative team player, capable of working effectively with cross-functional teams
  

What we offer:

We offer you the opportunity to work in a dynamic and entrepreneurial organisation, to be part of a diverse workplace with regards to gender, age and cultural background in the most exciting industry in the world today. You will receive a very competitive total benefits package including an excellent base salary and bonus scheme.