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Join to apply for the Assistant Store Manager- Clicks Mafikeng Station role at Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Listing reference: click_020950

Listing status: Online

Apply by: 15 August 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: North West

Contract: Permanent

Remuneration: Market Related

EE position: No

About Our Company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Description

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
  
  

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  
  

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: Relevant Retail/Business Management qualification (External applicants)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
  
  

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Numeracy skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
  
  

• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Retail

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The Building Company

2025/07/18 Bergvliet

Job Reference Number: 80871459011

Department: BUCO

Business Unit

Industry: Retail

Job Type: Permanent

Positions Available: 1

Salary: Market Related

The main purpose is to drive and grow the profitability of the Store through the effective management of its employees, financial, and technological resources, and ensuring efficient application of the company’s policies and procedures and management best practice in order to exceed all stakeholders’ expectations.

Job Description

• Manage Profitability: To ensure continuity, growth, and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, take calculated risks; and generate innovative and creative ideas for implementing new business opportunities and maximising sales
• Planning and Budgeting: Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an Operating Plan for the Store.
• Procurement, stock control and merchandising: To ensure that the inward logistics of the Store run smoothly, products are purchased in line with The Building Company procurement policies and procedures, stock levels are kept at optimal levels and stock losses are controlled.
• Maintain Stock variances: Maintenance of optimal stock levels
• Financial Management: Ensures that the Store budget is compiled in line with the agreed upon operating plans and adhered to. (Ensure that all financial processes are monitored and controlled in line with best practices and company procedures).
• Customer Service: Ensure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures.
• Accountable for day-to-day operations: Accountability for the day-to-day operations, administration, customer sales and service and overall management and control of the branch employees.
• Operational analysis: Analyses of operational information leading to the diagnosis of problems and/or success areas in the business. Enhancing all successes and raising and resolving all problem areas with the Operations Management Support Team.
• People Management: Inspire, motivate, guide, develop and manage, and lead employees in order to meet the store's objectives. Apply all company policies and procedures and best practice principles in order to maintain a harmonious labour environment.
• Legislative compliance and corporate governance: Ensure legal compliance with all legislation relating to the operation of the business and that appropriate action is taken in respect of all legal matters.
• To uphold and promote the company values and culture
  
  

Job Title: Store Manager Power Fashion Oudtshoorn

Location: Western Cape, Oudtshoorn

Application Deadline: September 04, 2025

The Store Manager will lead a team of passionate associates to maximize store sales and turnover, ensure stock loss benchmarks are maintained, and manage store administration.

• Promote sales and achieve sales targets.
• Manage stock levels and control expenses to meet business objectives.
• Use store resources effectively to maintain productivity.
• Maintain thorough knowledge of stock and management policies and procedures.
• Act as the custodian of all company policies and procedures to ensure standards are met.
• Manage and train staff effectively.
• Maintain a respectful and professional company culture.
• Provide excellent customer service to ensure above-average customer satisfaction.
• Ensure the store's cleanliness and hygiene standards are met in accordance with laws and company policies.

• Matric / Grade 12; Mathematics is an advantage.
• At least 2 years of experience in retail store management or as an assistant store manager, preferably in a similar retail environment.
• Excellent business English, both verbal and written.
• Experience in sales, retail, or business development roles.

Job Purpose :

As a Retail Area Manager, you will be responsible for overseeing security operations within the retail sector across multiple locations. Your primary focus will be on ensuring the safety and security of our clients' assets, employees, and customers while maintaining a high level of service delivery.

Key Requirements :

• A-Grade Registered (Updated)
• Valid Driver's license
• Matric (Grade 12)
• Reside in the areas of Strand, Somerset West, Stellenbosch
• Proven experience in security management, preferably in a supervisory or managerial role.
• Strong leadership and team management skills.
• Minimum of 3 years working as a retail area manager.
• Excellent communication and interpersonal abilities.
• Sound knowledge of security practices, laws, and regulations.
• Ability to analyze data, assess risks, and make informed decisions.
• Proficiency in using security technology and systems.
• The ability to work under pressure.
• Confidence, drive, and enthusiasm.
• Decision-making ability and a sense of responsibility.
• Planning and organizational skills.
• Experience using relevant technology and equipment.
• Experience in reporting and emergency response planning.
• Excellent knowledge of security protocols and procedures.
• Solid understanding of budgeting and statistical data analysis.
• Working knowledge of MS Office.
• Retail Security Certificate will be an advantage.

Skills and knowledge

• Leadership skills.
• Knowledge of public safety and security.
• Thoroughness and attention to detail.
• Customer service skills.
• Patience and the ability to remain calm in stressful situations.
• Ability to monitor own performance and that of colleagues.
• Ability to accept criticism and work well under pressure.
• Business management skills.
• Investigation and issue resolution skills.
• Good knowledge of easy roster.

Duties and Responsibilities :

Operational Management :

• Supervise and coordinate security teams across multiple locations within the designated area.
• Implement and enforce security policies, procedures, and protocols to maintain a safe and secure environment.
• Conduct regular site visits to stores and other facilities to ensure compliance and address any security concerns.

Team Leadership and Development :

• Recruit, train, and mentor security staff to ensure they have the necessary skills and knowledge for their roles.
• Monitor team performance, conduct performance evaluations, and provide feedback for continuous improvement.
• Foster a positive work culture that promotes teamwork, professionalism, and excellence in service delivery.

Client Relationship Management :

• Build and maintain strong relationships with clients to understand their security needs and expectations.
• Act as the primary point of contact for client communication and address any security-related issues or inquiries.
• Collaborate with clients to develop and implement customized security solutions and strategies.

Risk Assessment and Mitigation :

• Conduct regular risk assessments and security audits at stores and other locations to identify potential vulnerabilities and threats.
• Develop and implement risk mitigation strategies and emergency response plans.
• Respond promptly to security incidents and emergencies, taking appropriate action to minimize risks and ensure safety.

Reporting and Documentation :

• Maintain accurate records of security incidents, investigations, and resolutions.
• Prepare and submit reports to management and clients regarding security performance, trends, and recommendations for improvement.
• Ensure compliance with regulatory requirements and industry standards.

Adherence to Policies :

• Adhere to all company policies, regulations, and safety standards while carrying out job duties.

Loss Control :

• Responsible for any losses that may occur in the Shoprite stores allocated to you.
• Attend shrinkage meetings with the client Shoprite.
• Attend stock takes of each store.

General :

• Visit each store at least once a week.
• Manage four (4) store openings and four (4) closings per month.
• Conduct locker searches and roadblocks at stores.
• Manage a security team.
• Ensure all sites are covered by 10:00 every day.
• Plan and draft monthly duty rosters, to be on site no later than the 10th of each month.
• Perform department checks in all Checkers, Shoprite, and Usave stores under your responsibility.
• Control budgets for security operations and monitor expenses.
• Attend operational meetings with other managers.
• Plan and perform store openings, closings, and roadblocks.
• Record all arrests within five (5) days of incidents.
• Investigate and resolve issues.
• Create security status reports for management.
• Attend monthly shrinkage meetings at all sites.
• Conduct monthly meetings with site security personnel.
• Respond to calls or complaints from Site Senior or Store Management.

We look forward to hearing from you!

Listing reference: click_019568

Listing status: Online

Apply by: 25 March 2025

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

1. To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
2. To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
3. To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
4. To ensure competent and motivated employees through effective selection, leadership, management and ongoing development in order to build capacity and capability to meet current and future business needs.
5. To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
6. To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
7. To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
8. To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DCs) to ensure business objectives are achieved and opportunities are maximised.
9. To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
10. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
11. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
12. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

1. Sound understanding and application of financial management principles
2. Strong retail/FMCG background and understanding of merchandising and promotions principles
3. Knowledge of stock, cost, risk and compliance management procedures
4. Knowledge of Customer service excellence
5. Knowledge of labour legislation and IR practices
6. Knowledge of competency based interviewing

Skills:

1. Sound managerial skills
2. Results and target driven
3. Planning and organising skills
4. Problem-solving skills
5. Strong customer orientation
6. Leading and Supervising
7. Delivering Results and Meeting Customer Expectations
8. Entrepreneurial and Commercial Thinking
9. Deciding and Initiating Action
10. Working with people
11. Analysing
12. Coping with Pressures and Setbacks

Experience:

1. Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
2. Extensive people management experience of a large and diverse workforce
3. Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Education:

1. Essential: Grade 12 (Maths 50% and English 50%)
2. Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities :

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements :

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Have the ability to learn quickly
• A relevant qualification would be advantageous

Store Manager • Cape Town, Western Cape, ZA

A Store Manager will lead a team of passionate associates in maximizing store sales / turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

• Promote sales.
• Manage stock, and control expenses to meet business targets.
• Achieve and / or exceed the required targets that are set out for the store.
• Use store resources effectively to maintain the productivity of the store.
• Encompass a thorough knowledge of stock and management of policies and procedures.
• Act as the custodian of all company policies and procedures to ensure standards are met.
• Assume accountability for the management and the training of all staff.
• Maintaining the company culture by treating staff in a respectful and professional manner.
• Ensure all interaction with customers results in an above-average customer service level.
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
• Matric / Grade 12, Mathematics an advantage
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
• Excellent business English, both verbal and written

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities :

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements :

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Have the ability to learn quickly
• A relevant qualification would be advantageous

Store Manager • Cape Town, Western Cape, ZA

• Take ownership of daily store operations
• Ensure accurate and efficient stock control and inventory management
• Assist with receiving, processing, and organising stock
• Maintain a clean, welcoming, and well-organised store environment
• Work closely with the owner and team to ensure smooth daily performance
• Handle basic admin and reporting tasks
• Provide excellent customer service when needed

• Excellent attention to detail — especially with stock and systems
• Dependable and trustworthy
• Strong organisational and time-management skills
• Ability to take initiative and work independently
• Prior retail or stock control experience is a bonus but not a requirement
• Must be fluent in English
• Must be based in or near Stellenbosch

• Email your comprehensive CV to .
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.