9 Tourism jobs in Western Cape

Leading Destination Management Company is looking for an experienced travel professional with 8-10 years experience in a senior product or commercial role to head up the product and systems department. This is a hybrid role based in Cape Town.

Experience required:

Bachelors degree in business, Marketing, Tourism, or related field

810 years experience in senior product or commercial roles within a Tourism DMC/Inbound Tour Operator

Proven leadership of cross-functional teams, including product and systems/technology

Strong knowledge of Southern African travel products

Experience with operational systems relevant to travel product delivery (e.g., Tourplan)

Demonstrated success in driving revenue growth and operational efficiency through product and systems strategies

Exceptional leadership, negotiation, and communication skills

Duties include:

Product Vision and Strategic Direction

Leadership and Team Management

Commercial Strategy and Supplier Partnerships

Systems Team Oversight

Customer Journey and Sales alignment

This role combines the strategic product development, commercial direction and sales conversations, and systems optimisation to meet evolving B2B client needs and drive revenue growth.

Main Purpose of the Role

The lecturer will be required to teach Accounting for Tourism (3 periods a week) and related subjects in the Diploma in Tourism Management or other similar qualifications.

The lecturer must be able to design and deliver lectures, lead discussions, and conduct practical sessions to assist students grasp concepts and enhance their academic learning experience. The role includes but is not limited to lecturing, marking, feedback, student evaluation and academic support. The lecturer will also have responsibility for academic material and assessment, setting in some modules as a module lead.

Key Responsibilities:

Teaching and Instruction

• Deliver lectures, workshops, and tutorials.
• Design and update course content, curriculum, and instructional materials.
• Employ a range of teaching methods to cater to diverse learning styles.
• Incorporate technology and digital tools to enhance learning.

Assessment and Evaluation

• Design and administer assessments (e.g., exams, assignments, presentations).
• Evaluate student work and provide constructive feedback to aid in their academic development.
• Monitor student progress and maintain accurate academic records.

Student Support and Mentorship

• Provide academic advice and guidance to students, helping them set and achieve learning goals.
• Be accessible for consultation hours and respond to student inquiries in a timely manner.

Curriculum Development

• Contribute to the planning, review, and improvement of academic programmes and courses.
• Ensure course content aligns with the latest developments in the field and meets accreditation standards.

Professional Development and Collaboration

• Engage in continuous professional development to improve teaching effectiveness.
• Collaborate with colleagues on research projects particularly related to teaching and learning.

Administrative Duties

• Manage course-related administrative tasks, such as attendance, grading, and reporting.
• Serve on committees if/as required.
• Contribute to the development and implementation of department policies and initiatives.

Commitment to Diversity, Equity, and Inclusion

• Promote an inclusive classroom environment that values and respects all students.
• Implement strategies to support the academic success of students from diverse backgrounds.

Skills and Competencies:

• Subject Matter Expertise
• Communication Skills
• Teaching and Instructional Skills
• Digital Literacy
• Student Engagement and Motivation
• Assessment and Evaluation
• Adaptability and Flexibility
• Interpersonal Skills
• Time Management and Organisation
• Commitment to Continuous Professional Development
• Cultural Sensitivity and Inclusion

Requirements

• Bachelor of Accounting or Bachelor of Commerce in Accounting or Financial management
• Prior lecturing experience in person and online would be an advantage

Job Description

About Wedded Wonderland :

Wedded Wonderland is a premier destination wedding and luxury event media brand, connecting brides, grooms, event planners, and vendors with industry-leading services, inspiration, and marketing opportunities. With a highly engaged audience of over 2 million across digital platforms, we offer innovative media solutions, advertising packages, and brand collaborations that drive results.

Role Overview :

We are seeking a dynamic and results-driven Sales and Partnerships Manager - Destination Travel & Tourism to expand our global media sales efforts. This role involves selling digital media, sponsorships, advertising packages, and branded content solutions to businesses in the wedding, luxury travel, and event industries. The ideal candidate has a passion for media sales, understands digital marketing, and is skilled in building relationships with global brands.

Key Responsibilities :

Drive revenue growth by identifying, pitching, and closing media sales deals with wedding vendors, luxury brands, hotels, tourism boards, and other relevant partners worldwide.

Develop and manage a pipeline of new business opportunities while nurturing existing client relationships.

Spearhead B2B and B2G go to market of Wedded Wonderland’s products, including :

Wedded Media – Website, social media advertising, digital collaborations, magazine placements, and content partnerships.

Wedded Network – Exclusive industry partnerships, education, and special media pricing for vendors.

Wedded Concierge – Lead generation, vetted introductions, and planning tools.

Venue Wonderland – Global venue listing and advertising solutions for hotels, venues, and tourism brands.

Wedded Academy - Global education platform with leading educators from around the world.

Tourism partnerships - working closely with tourism boards around the world to activate destinations weddings campaigns and partnerships

Create tailored proposals and media plans that align with clients’ marketing objectives.

Work closely with the marketing and content teams to ensure seamless campaign execution and performance tracking.

Stay up to date with industry trends, competitor activity, and digital media innovations to optimize sales strategies.

Report on key sales metrics, revenue forecasts, and campaign performance.

Qualifications & Skills :

Proven experience in media sales, digital advertising, or sponsorship sales, ideally within the wedding, luxury travel, lifestyle, or events industry.

Strong network of contacts within the wedding, luxury, or event sectors is highly desirable.

Ability to develop compelling sales pitches and close deals with senior decision-makers.

Excellent communication, negotiation, and relationship-building skills.

Highly motivated and target-driven with a track record of meeting or exceeding sales goals.

Understanding of digital marketing, social media, and branded content strategies.

Ability to work independently while collaborating effectively with cross-functional teams.

Why Join Us?

Travel the world to the most luxurious venues and represent Wedded Wonderland in global events

Work with an iconic global hotel and luxury brands in the wedding and luxury events industry.

Uncapped commission structure and strong earning potential.

Opportunity to build relationships with top-tier brands and industry leaders worldwide.

A collaborative and creative work environment with a passionate team.

This is a strategic partnership role with key

• Support the development of Indian Ocean products and destination strategy

• Build and manage relationships with suppliers, hoteliers, and DMCs

• Assist in negotiating competitive contracts, special offers, and allocations

• Analyse market trends and identify profitable opportunities

• Interpret and apply supplier contracts to price packages manually

• Support social media marketing with creative, eye-catching offers

• Act as the main contact for internal product-related queries

• Provide training and product knowledge support to the sales team

• Monitor and report on product performance and customer feedback

• Represent our client at trade shows and on product trips

Our Group Operations Division is looking for additional Travel Operations Agents for the Customer Support Team , which is known as One Team!

(These roles are planned to be based in Gardens - Cape Town (South Africa))

About the Role

The Travel Operations Agent serves as the first point of contact for customers, addressing queries via telephonic and written channels. The role focuses on achieving first-contact resolution for issues such as ticketing, booking changes, cancellations, schedule adjustments, and other travel-related inquiries via telephone, email and chat functions. This position requires delivering exceptional customer service, maintaining high-quality standards, and ensuring error-free task completion.

Key Responsibilities:

• Customer Experience:
  • Resolve customer queries through various channels within SLA.
  • Collaborate with suppliers to offer the best solutions.
  • Adhere to service quality and quantity standards.

• Quality Assurance:
  • Meet team QA scorecard targets.
  • Ensure accuracy in ticketing, amendments, cancellations, and fare rule compliance.
  • Maintain and improve supplier relationships.

• Productivity:
  • Action bookings in operations queues within SLA.
  • Process payments and reissue tickets accurately.

• Error Management:
  • Minimise errors by adhering to airline rules for domestic and international bookings.

• Ad Hoc Support:
  • Assist with operational tasks as needed.

Job Requirements:

Qualification & Experience:

• At minimum High School completion qualification, Grade 12/NQF4/A-level or equivalent qualification/experience
• Relevant tertiary qualifications beneficial
• Customer service experience across multiple channels.
• Strong knowledge of fares, calculations, and Travelstart systems/policies.
• Proficiency in Amadeus or other GDS systems
• At least 2 years of travel industry experience.

Personal Competencies:

• Attention to detail, accuracy, and diligence.
• Effective time management and multitasking abilities.
• Self-motivation with a proactive and adaptable approach.
• Strong teamwork and problem-solving skills

This role is suited for a detail-orientated professional dedicated to delivering exceptional customer experiences while ensuring operational efficiency.

About the team

The One Team serves to support the Group Travel Operations, handling customer enquiries and interactions and any other task assigned to facilitate efficient service to our clients across multiple regions and brands in concluding the fulfilment and support of the purchased air travel supported in the In-house system called TCC.