3 Tourism jobs in Western Cape

Sales Manager – Travel & Tourism

Cape Town, Western Cape Believe Resourcing

Posted 18 days ago

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Job Description

Sales Manager – Travel & Tourism Location: Cape Town, South Africa Salary: Competitive (to be discussed) Employment Type: Full-Time

About the Client

The company is a leading luxury travel specialist, offering tailor-made safari experiences across Africa. With a strong focus on personalised itineraries, it provides expert guidance on destinations, accommodations, and wildlife experiences. The company partners with top lodges, game reserves, and conservation initiatives to deliver high-end, sustainable travel experiences for global clients.

About the Role

Our client, a leading luxury safari and travel company, is seeking a Sales Manager to lead and drive their sales team. This role is ideal for a results-driven professional with a strong background in sales management within the travel and tourism industry. You will be responsible for developing sales strategies, managing a high-performing team, and ensuring outstanding customer experiences.

Why Join Them?
  • Impactful Work – Help create unforgettable travel experiences while contributing to sustainable tourism.
  • Career Growth – Be part of an industry-leading company that values development and innovation.
  • Attractive Benefits – Competitive remuneration, pension fund contributions, and generous paid leave.
  • Exclusive Travel Perks – Access to discounts and travel deals within Africa.
Key Responsibilities
  • Lead, mentor, and develop a team of sales consultants to achieve performance targets.
  • Monitor critical sales metrics, identify trends, and implement strategies for growth.
  • Drive sales through coaching, training, and motivation of the team.
  • Oversee the end-to-end client experience, ensuring exceptional service.
  • Implement and optimise sales processes and best practices.
  • Manage supplier relationships and ensure revenue targets are met.
  • Conduct regular performance reviews and training sessions.
  • Collaborate with marketing and product teams to enhance sales strategies.
  • Prepare weekly and monthly reports on sales performance and team productivity.
Requirements
  • Matric & Diploma in Travel and Tourism (Degree advantageous).
  • 5 or more years of experience in Sales Management within the Travel & Tourism industry.
  • Strong people management and leadership skills.
  • Excellent communication and relationship-building abilities.
  • Results-driven, with a strategic and analytical mindset.
  • Salesforce & Google Suite proficiency (advantageous).
  • Budget management experience (preferred).

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People Experience Partner – Hospitality & Agri-Tourism Sector

Cape Town, Western Cape Karen Tupper Recruitment

Posted 10 days ago

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Job Description

Location: Western Cape, South Africa
Industry: Hospitality | Agritourism | HR/People & Culture
Contract Type: Full-Time | On-Site
Salary: Commensurate with experience

About the Role:

A leading, purpose-driven hospitality and agritourism business in the heart of the Cape Winelands is seeking a People Experience Partner to join their People & Culture team.

This is a hands-on, high-impact role that supports the employee experience across a broad spectrum of departments—from accommodation and culinary to guest experiences and farming operations. You will serve as a trusted HR business partner to operational leaders, building capability, enhancing engagement, and ensuring a values-aligned, people-first culture .

Key Responsibilities:

Business Partnering

  • Act as the primary HR advisor for hospitality and operational teams

  • Support workforce planning, talent management, and organisational design

  • Coach managers on team dynamics, structure, and people development

Employee Experience

  • Implement engagement and recognition programs

  • Facilitate feedback loops and proactive wellbeing initiatives

  • Strengthen onboarding and employee lifecycle moments

Performance & Development

  • Roll out performance tools and frameworks

  • Identify learning needs and support upskilling initiatives

  • Champion leadership and career development pathways

Operational HR

  • Manage day-to-day HR operations including lifecycle events, wellness, and employee relations

  • Collaborate with payroll, recruitment, and HRIS platforms (e.g., Payspace)

  • Ensure HR policies and compliance with South African labour legislation

People Projects & DEIB

  • Drive people-centric projects: wellness campaigns, long-service recognition, seasonal staffing

  • Contribute to diversity, equity, inclusion, and belonging (DEIB) efforts across the business

Requirements:

  • 5–7 years HR/People Partner experience in hospitality or service-driven environments

  • Solid understanding of South African labour law and HR best practices

  • Proven strength in coaching, change management, and conflict resolution

  • High EQ with the ability to influence across all levels of the organisation

  • Proficiency in HRIS platforms (Payspace an advantage)

  • HR, Industrial Psychology, or Hospitality-related degree/diploma

What Sets You Apart:

  • You thrive across environments—boardrooms, back-of-house, or vineyards

  • You lead with empathy but aren’t afraid of honest conversations

  • You see culture as a living system , not a checklist

  • Strong problem-solving skills , calm under pressure

  • You’re people-first , practical, and purpose-driven

To Apply

Please submit a copy of your updated CV and a recent profile photo. Only shortlisted applicants will be contacted.

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Planning Travel Consultant Inbound

7100 Cape Town, Western Cape Red Ember Recruitment (PTY) Ltd

Posted 41 days ago

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Job Description

Permanent
Red Ember recruitment is looking for a Travel Cruise Consultant. The Cruise Division of our client handles bookings that originate from direct relationships with various cruise agents worldwide.  For cruise business the division manages the entire booking process from sending out proposals, to making the reservations to looking after the clients when in country to customer service after travel.Build close relationships with all Agents and Cruise Sales Team. Include a minimum of 20% new touring options per proposal and ensure that the proposal is prepared as per agreed processes and communication around the proposal is clear, engaging and sales orientated.Ensuring high attention to detail is always maintainedStrive towards successfully converting RFPsPrepare and design creative itineraries & proposals.Prepare excel costings.Focus on delivery excellence in customer service to agents and guests (speed to replies/accuracy/creativity/file handling).Striving towards exceeding and maximizing revenue.Applying processes: rate negotiations, negotiate terms and conditions, booking accommodation and services as requiredCreate and update tracking documentsEnsuring proficiency in that all files are quoted and operated at an acceptable margin and profit level according to the company margin strategy.Ensure VIP’s receive appropriate attention.Assist with all other reasonable requests where required.Ability to work un-supervised and under pressure.RequirementsTourism QualificationTour consultant experience at a senior level in an inbound tour-operating environment for a minimum of 5 years. Excel experience is an advantageCreative itinerary design, quoting & sales.Excellent relationship building skills.Team- work and be able work autonomous when required.Good product knowledge of Southern Africa.Good office/administration skillsUnderstanding of on the ground operations and excellent quality control.Good English communication verbal and written.ZR_2037_JOBBenefitsMedical Aid, Group life Cover, Prov fund and 13th Cheque 
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