276 Retail Manager jobs in Cape Town

Busy retailer client is looking for the following to join their team. Candidates who have experience in the following fields will be shortlisted and contacted for interviews. You will need to have at least 3 years' experience in either of the following:

Assistant FMCG manager

Fresh Foods manager

Butchery supervisor

Deli supervisor

Submit your CV today to be considered for these roles. References and necessary checks will be carried out and work history will be verified.

Job Type: Full-time

Pay: R7 000,00 - R14 000,00 per month

Experience:

• RETAIL MANAGEMENT: 3 years (Required)

Language:

• ENGLISH (Preferred)

Location:

• Rondebosch, Western Cape (City of Cape Town) (Preferred)

Work Location: In person

Job title: Assistant Retail Manager

Job Location: Western Cape, Cape Town

Deadline: October 08, 2025

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• The Assistant Manager is fully responsible and assigned to the duties of assisting the Retail Manager with the day to day running and operations of the retail store.
• To ensure his / her assigned duties are executed to One&Only standards, and to ensure proper delivery of highly personalised service with attention to detail.
• She / he also must maintain strong and healthy communication with the Retail Manager and assist in motivating the team to perform to the highest levels of service.

• Looks after his / her assigned guests in all aspects and ensures 100% guest satisfaction.
• Be punctual and subscribe to the shift times in the best interests of the store, resort and its guests.
• Promote new ideas and aspects of concern and difficulty to relevant department heads and ensure that lines of communication are always open.
• Help maintain a positive and safe working environment.
• Lead team members in maintaining punctuality, grooming standards, coordination and completing their assigned duties.
• Demonstrates initiative, proactively suggest new services and anticipate guest needs.
• Share knowledge and skills with other colleagues.
• Communicate guest complaints and compliments to the Retail Manager.
• Attend training sessions as assigned by the Retail Manager.

• Assist and support development of sales techniques for the team in order to maximise sales through training.
• Demonstrate Sales Leadership by playing an active role on the shop floor by being present, available and visible.
• Ensure timely completion of Admin Duties in accordance to orders and deadlines.

• Follow up with team and manager to maintain and ensure constant client communication and service delivery.
• Assist in shipping of all guest purchases.

• Ensure accurate and timely processing of all International Orders, from start to finishing of the OC and PO to arrival on floor and costing of item correct.
• Communicate inventory needs to management to sort business goals.
• Manage stock take procedures according to stocktake SOP.
• Log accurate sales and sales logs to Head Office on a weekly basis.

• Assure shop floor clean and tidy at all times.
• Assist in / delegate change in shop floor for exciting displays.
• Ensure Shop windows are always clean and fresh, new ideas show case what Neo has to offer.

• To be aware of and comply with safe working practices as stipulated under the Health and Safety Acts as applicable to your place of work. This will include your awareness of any specific hazards.
• To report any defects in the building or equipment according to hotel procedure.
• To ensure that any accidents to staff, guests or visitors are reported in accordance with correct procedures.
• To attend Fire, Health and Safety training and to be fully conversant with and abide by all rules concerning Fire, Health and Safety.

Overview

A prominent Cape Town-based art gallery is looking to employ a Retail Art Gallery Manager to run the day-to-day operations of the gallery.

• Provide a variety of support services to gallery volunteers, interns, staff, managers and directors, as well as artists and vendors.
• Ordering office or retail supplies, answering phones,
• Issue and manage written correspondence,
• Set up or confirm appointments or event schedules with artists, vendors, clients or visitors
• Check shipments to confirm arrival of new pieces for an event;
• Unpack and prepare pieces for display;
• Set up exhibition or event spaces;
• Help design and coordinate an exhibit
• Arrange catering for special events, create an event schedule or coordinate with event participants.
• Assist with the purchase and sale of artwork,
• Manage art orders,
• Do stock control of artworks in inventory
• Prepare sold artwork for shipment or follow up with customers to confirm the successful arrival and good condition of sold pieces
• Work closely with the drivers and installers, planning of routes for drivers

• Matric. A Bachelors degree or equivalent tertiary qualification will be advantageous
• 3 - 5 years working in an art gallery
• Strong personality
• Excellent communication and interpersonal skills
• Very well organized and structured
• Code 8 / 10 License
• Works well in a team
• Fully computer literate
• Good Social Media Skills
• Event management and marketing skills
• Sales background or experience beneficial
• Energetic and Personable

Market Related negotiable depending on experience

If you are able to thrive in a fast-paced environment, is a dynamic and vibrant individual join this well-established unique organisation Our client is looking to fill this position promptly, so don't miss out on this chance to advance your career.

Brought to you by AGC Legal Recruitment

Job title : MAC Truworths Cavendish - Assistant Retail Manager

Job Location : Western Cape, Cape Town

Deadline : October 01, 2025

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store / counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

• Support the Store Manager to lead, coach and develop the team of Sales Associates to achieve sales, customer service and operational targets.
• Provide inspirational, authentic and personalized customer service.
• Contribute to achieving store targets through effective team leadership and coaching in a fast-paced retail environment.

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with a proven track record of coaching / mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft Office.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
• Sales / Retail / Business Development jobs.

Overview

Hire Resolve’s client in the Retail Industry is urgently seeking the expertise of a Retail Operations Manager to join their team in the Western Cape. The Retail Operations Manager will be responsible for orientating store layouts; improving and maintaining operational policies and procedures; and implement techniques that drive productivity, profitability and customer service levels.

• Advise and assist retailers with retail growth, profitability, and cash flow
• Liaise with and assist retailers with store openings and re-launches
• Analyzing and accurately interpreting store performance statistics and benchmarks to identify root causes of poor financial performance and develop action plans to improve
• Performing store audits through structured store visits and the provision of written reports
• Financial management – compile budgets in line with business strategy and growth plans
• Manage risk in potential bad debt
• Ensuring that store standards are upheld according to the specifications and the respective hygiene and store standards audits
• Engage with location-specific suppliers and service providers to facilitate growth and resolution
• Perform the role of a liaison for the Western Cape Distribution Centre across various functions of Logistics, Marketing, IT and Operations
• Identify service delivery obstacles and challenges and provide recommendations

• The ability to develop an open, sincere, and trusting relationship with our retailers
• Good business acumen and operational financial skills
• Valid Driver’s License, a necessity
• Must be willing to travel extensively
• Finance or Business-related tertiary qualification
• Computer literacy (MS Office)
• Retail management experience preferably at the management level
• Knowledge of FMCG is essential
• High energy levels with a high-stress tolerance
• Sound leadership and people skills
• Good interpersonal, analytical, and problem-solving skills
• Good skills in the following: communication, negotiation, planning, organizing, effective decision-making, and influencing
• Must be situated in the Western Cape

• R700K/yr - R900K/yr, salary negotiable

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Ashley Feldtmann at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV:

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

A well-established digital printing company in Epping, Cape Town invite applications for a level customer service/production coordinator preferably from a retail print background to administer key account logistics and campaign implementation. Previous experience in printing (digital, screen and litho) manufacturing and finishing processes is essential.

Responsibilities:

• Receive production requests and prioritise accordingly to meet deadlines
• Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
• Work with production staff and sales staff to ensure customer expectations are met
• Manage account services through quality checks on client products and follow-up with timeous communication
• Coordinating delivery schedules, arranging collections, installations of products and services

Required:

• Previous experience in printing (digital, screen and litho) manufacturing and finishing processes essential.
• Aptitude to learn quickly 
• Must be able to multi-task 
• Must be able to work independently 
• Excellent written and communication skills 
• Strong customer service skills 
• Detail oriented, organised, and deadline-driven
• Must be able to work extended hours to meet campaign deadlines if necessary is non-negotiable
• Previous project management experience will be an advantage
• Must have driver's licence and own transport

If you meet the above requirements please send Cv's to '>

Introduction

The responsible for the overall management and operations of this Store and always held accountable for its position.

Efficient and performance management of all Store Departments & aspects, to ensure smooth functioning, profitability, and positive Customer experience. This includes - and is not limited to - driving sales, managing staff, maintaining inventory levels, proactively managing all losses that impacts on the bottom line and ensuring compliance with Company Policies and Procedures.

Key Responsibilities:

Store Operations

• Oversee the operations of all Store Departments, ensuring smooth and efficient workflow.
• Implement and monitor Company Procedures and Standards aimed at minimizing stock loss and enhancing inventory control.
• Ensure high standards of Store presentation, product quality and customer service.

Sales & Customer Service

• Drive sales to meet or exceed monthly, quarterly, and annual targets.
• Develop and execute sales and marketing strategies to boost Store sales.
• Provide exceptional Customer Service and handle Customer queries and complaints promptly and professionally.
• Plan and implement new strategies to increase store footfall and attract new customers.

Staff Management

• Lead and mentor Assistant Managers, developing their leadership skills and capabilities.
• Foster teamwork and collaboration among Store Staff and Management.
• Create Staff schedules to ensure optimal coverage during trading hours.
• Conduct regular performance evaluations and provide coaching or corrective action where necessary.

Inventory & Stock Control

• Efficient management of inventory, including receiving, pricing and merchandising.
• Exceptional inventory demand and supply, purchase projection skills.
• Monitor inventory levels to prevent stock shortages or overstocking.
• Negotiate with Suppliers and Vendors to secure competitive deals and maintain strong business relationships.

Financial Management

• Prepare and manage budgets, sales forecasts, and expense reports.
• Exceptional and sound knowledge
• Monitor and control Store expenses to maximize profitability.
• Analyse sales reports and implement strategies to improve revenue.
• Monitor market trends and competitor strategies, adjusting business plans as needed.

Desired Experience & Qualification

• Ability to project and change store business direction to excel in financial performance on all levels internally and externally
• Excellent working knowledge in MS Office Suite (Excel, Word, Outlook, PowerPoint, etc).
• Proficiency in Arch or SAP, alternatively to have a Superior ability to learn, adapt and be fully functional in the Arch Retail System within 14 working days.
• Exceptional organizational skills with the ability to prioritize.
• Be flexible, adaptable, able and willing to modify activities and direction with an ever-changing business environment.
• Ability to take full responsibility and accountability as per the scope of work.
• Ability to integrate yourself, this business and your business knowledge successfully on a Multiplex Business site.

Minimum Requirements

• Minimum years of experience in Supermarket Management and in a senior capacity for at least 3 years
• Diploma / Degree in Retail Management or Business Administration but not limited to.
• Diploma / Degree in Finance or Accounting advantageous.
• Proven track record of driving sales growth and improving customer satisfaction.
• No criminal record.
• Valid driver's license.

Job Types: Full-time, Permanent

Work Location: In person

Join to apply for the MAC EDGARS SOMERSET - RETAIL MANAGER FTE 173HR role at The Estée Lauder Companies Inc.

9 hours ago Be among the first 25 applicants

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

• Effective verbal and written communication skills. Excellent interpersonal skills
• Quality customer service skills. Skilled at winning people over
• Results oriented, with high drive to meet objectives and standards
• Pursue goals beyond what is required or expected of them
• Senses Others' Development Needs And Bolsters Their Abilities
• Anticipates, recognizes, and meets customers' needs
• Handles difficult and tense customer service situations with diplomacy and tact
• Guides the performance of others while holding them accountable
• Cultivate and maintain extensive informal networks
• Models team qualities like respect, helpfulness, and cooperation
• High attention to detail and organisational skills
• The ability to work autonomously and contribute to the team
• Proactive and positive approach to work and tasks
• Confidentiality, tact, and discretion when dealing with people
• Retail sales experience.
• Team leadership
• Degree of experience dependent on business/Store size.
• Experience in strategic planning and execution
• Ability to develop financial plans and manage resources
• Working knowledge of a computerised system including email, Microsoft Excel

• Not Applicable

• Full-time

• Sales and Business Development

• Personal Care Product Manufacturing

Overview

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

• Lead, coach and develop a team of Sales Associates to achieve sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers.
• Drive strategic targeting, in-store events and customer relationship management.
• Provide leadership to build a high-performing team and foster a positive store culture.

• Effective verbal and written communication skills. Excellent interpersonal skills.
• Quality customer service skills. Skilled at winning people over.
• Results oriented, with high drive to meet objectives and standards.
• Pursue goals beyond what is required or expected of them.
• Senses others' development needs and bolsters their abilities.
• Anticipates, recognizes, and meets customers' needs.
• Handles difficult and tense customer service situations with diplomacy and tact.
• Guides the performance of others while holding them accountable.
• Cultivate and maintain extensive informal networks.
• Models team qualities like respect, helpfulness, and cooperation.
• High attention to detail and organisational skills.
• The ability to work autonomously and contribute to the team.
• Proactive and positive approach to work and tasks.
• Confidentiality, tact, and discretion when dealing with people.
• Retail sales experience.
• Team leadership.
• Degree of experience dependent on business/store size.
• Experience in strategic planning and execution.
• Ability to develop financial plans and manage resources.
• Working knowledge of a computerised system including email, Microsoft Excel.