538 Retail Management jobs in Gauteng

WERE HIRING! | STORE MANAGEMENT POSITIONS Location: The Precinct (Mushroom farm) Midrand NEW STORE OPENING! Company: Mambos Storage & Home Are you ready to lead with energy, passion, and purpose? Mambos Storage & Home , South Africas favourite destination for all things home, is expanding! We are opening a brand-new store in Midrand and were looking for dynamic and experienced Store Managers and Assistant Managers to join our leadership team. Available Positions: Store Manager Assistant Store Manager Department Supervisors What Were Looking For: Proven retail management experience (homeware, lifestyle, or general merchandise preferred) Strong leadership skills with the ability to motivate and develop teams A passion for customer service and delivering exceptional in-store experiences Ability to manage inventory, merchandising, and store operations A hands-on approach and commitment to excellence Willingness to work flexible retail hours, including weekends and public holidays Key Responsibilities: Drive store performance and sales targets Lead by example and inspire a customer-first culture Manage stock control, receiving, and visual merchandising Train, coach, and manage team members Ensure smooth daily operations and compliance with company standards Why Join Mambos? Be part of an established, growing brand with over 25 stores nationwide Supportive leadership and growth opportunities Competitive salary and staff discounts Energetic, fast-paced work environment

Overview WE’RE HIRING! | STORE MANAGEMENT POSITIONS Location: The Precinct (Mushroom farm) Midrand – NEW STORE OPENING! Company: Mambo’s Storage & Home Are you ready to lead with energy, passion, and purpose? Mambo’s Storage & Home , South Africa’s favourite destination for all things home, is expanding! We are opening a brand-new store in Midrand and we’re looking for dynamic and experienced Store Managers and Assistant Managers to join our leadership team. Available Positions: Store Manager Assistant Store Manager Department Supervisors What We’re Looking For: Proven retail management experience (homeware, lifestyle, or general merchandise preferred) Strong leadership skills with the ability to motivate and develop teams A passion for customer service and delivering exceptional in-store experiences Ability to manage inventory, merchandising, and store operations A hands-on approach and commitment to excellence Willingness to work flexible retail hours, including weekends and public holidays Key Responsibilities: Drive store performance and sales targets Lead by example and inspire a customer-first culture Manage stock control, receiving, and visual merchandising Train, coach, and manage team members Ensure smooth daily operations and compliance with company standards Why Join Mambo’s? Be part of an established, growing brand with over 25 stores nationwide Supportive leadership and growth opportunities Competitive salary and staff discounts Energetic, fast-paced work environment #J-18808-Ljbffr

Overview

• Ensure sales targets are clearly established and measurable.
• Achieve supplier targets / budgets set by the business through the effective implementation of an operational business plan and the resources of the team.
• Actively identify and find new clients and source new business opportunities.
• Oversee the day-to-day operations.
• Continuously engage with stakeholders and give feedback on service excellence levels.
• Produce a sustainable partnership and relationship with each shareholder and stakeholder.
• Manage and implement strategic objectives.
• Maximising profitability (business processes relationship building and leadership).
• Execute lead and manage the implementation of every agreed member business plan.

Qualifications

• Essential Requirements: 7 to 8 years (or more) experience as a Retail Operations Manager and Business Development Manager within the Wholesale Groceries or Food Retail or FMCG Foods industry.
• Must have Retail Operations (multiple supermarket store management) experience.
• Must have BDM category / product experience: Wholesale Groceries Foods Non-perishables etc.
• Must have experience with large Wholesalers and Supermarkets (e.g., Masscash, Makro, SPAR, Pick n Pay).
• Extensive experience with Store Operations, Sales, New Business and Supplier Relations, Store Marketing, Negotiations, etc.

Package & Remuneration

Salary details available upon request.

Additional Information

Employment Type : Full-Time

Experience : years

Vacancy : 1

Key Skills

Aviation Safety, Accounts Reconciliation, Generator, Highway Design, Account Development, Corporate Risk Management

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Join to apply for the IL-Marion Sales Management Trainee (HEAR FROM OUR AGENTS!) role at American Senior Benefits .

At American Senior Benefits, we are dedicated to serving those in need of insurance, especially seniors. We are proudly independent, answering only to our clients. The choices they make are key life decisions, and we work every day to help them find the right solutions at affordable prices. Our work is important, personal, and precise. Every time we help a customer decide what’s right for them, it makes them—and our organization—stronger.

Offering a hybrid business model—because a custom solution fits better, a vast product portfolio from best-in-class carriers, and enjoying rapid growth and success in 175 nationwide locations, we are ready to help America's seniors.

Responsibilities include:

• Conduct initial client interviews to assess needs and explain insurance options.
• Perform field underwriting with integrity.
• Ensure all forms are completed and submitted accurately.
• Arrange payment methods with clients.
• Follow up on claims filed by clients.
• Process insurance policy requests.
• Maintain regular follow-up with clients for ongoing support.
• Support team members in achieving KPIs.
• Become a subject matter expert in senior insurance solutions.
• Follow guidelines and training to recruit and train insurance professionals.
• Maintain a competitive, inclusive, and engaging work environment.

Qualifications and Traits:

• Competitive drive and a winning mentality.
• Strong work ethic and grit.
• Excellent communication skills.
• Ability to adapt and learn quickly.
• Availability to start within 6 weeks.
• Previous leadership experience is a plus.

Compensation ranges from USD $50,000 to USD $100,000 per year. The seniority level is internship, and the employment type is full-time. The role falls under the 'Other' job function within the Insurance industry.

Referrals can increase your chances of interviewing at American Senior Benefits. Get notified about new jobs in Creal Springs, IL.

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WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

RETAIL OPERATIONS TEAM LEADER

Main Purpose:

Manages the Retail Operations and Support Team, to deliver outstanding customer online experiences, aligning with Customer First principles and a modern luxury approach

KEY RESPONSIBILITIES

1. MANAGES PERFORMANCE

· Manage the performance of this Team to ensure the delivery of outstanding customer experiences

· Personally demonstrate the Customer First and modern luxury principles and lead their implementation by this Team

· Maintain audit processes to ensure data completeness and accuracy by the Team

2. MANAGES THE TEAM

· Motivates and supports a high performance Team

· Facilitates seamless and efficient interactions with related Teams and all stakeholders (including Agents/Retailers), while driving a culture of teamwork

· Communicates with the Team to share information

· Monitors and manages the performance of the Team and individual members related to KPIs and achievement of objectives

· Monitors and trains each team member, providing feedback on performance

· Manages non-compliance, under-performance and corrective actions

· Manages inductions of new Team members

· Coaches individuals to develop their knowledge of products, technologies, systems and processes, as well as improving their customer handling skills and positive conversations

· Manages succession planning into key roles to develop talented individuals

· Monitors and acts on survey results to support improved Team performance and customer service excellence

· Schedules staff availability for key activities, considering training, leave, sick leave, demands and peak times

3. OVERSEES KEY ACTIVITIES

· Provides first line support to customers, retailers/agents and the Teams, avoiding unnecessary hand-overs

· Runs daily/weekly meetings to track and manage performance, share information and resolve issues

· Resolves escalated issues and complaints from customers and Agents/Retailers, ensuring customer satisfaction and facilitating successful sales

· Works with Management to refine and develop objectives for new vehicle sales operations

· Ensures processes are aligned to provide a seamless customer journey

4. DRIVES IMPROVEMENT

· Organizes regular meetings to review KPIs and identify improvements

· Implements proactive approaches to recurring problems

· Leads or supports initiatives for continuous improvement in work methods and service delivery

· Supports Teams in adapting to change, growth, and improvement

Qualifications

KEY SUCCESS CRITERIA FOR THE ROLE

Customer First

Survey results, case and complaint management systems

Team

Collaboration with colleagues and Retailers/Agents, staff attitude, retention, transparent incentive schemes, resource availability during service hours

KPIs

Achievement of team targets and KPIs (to be agreed)

COMPETENCIES REQUIRED BY THE ROLE

Level

Functional Manager / Senior Team Leader

Experience

Preferably automotive and modern luxury sectors

High Performing Teams

Motivator with experience managing high-performance teams to deliver excellent customer service

Operational Excellence

High EQ, excellent communication, problem-solving, agility, self-drive, commercial thinking

Innovation and Improvement

Ability to drive continuous improvement and innovation

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SPAR North Rand Job Opportunity

SPAR North Rand is looking for a suitably qualified and experienced Regional Retail Operations Manager (D) – Build It to join our dynamic team.

Duties & Responsibilities

PURPOSE:
The Retail Operations Manager is responsible for growing DC and Retail Sales through providing a comprehensive business consulting service to our Build It Stores.

KEY PERFORMANCE AREAS:

• Ensuring that all Build It stores are maintained at a level of excellence
• Assisting Build It stores to be profitable
• Measuring business performance through the use of information technology
• Analysis of financial results
• Advising on modern retail trends in hardware utilizing category management
• Performing store audits through structured store visits and the circulation of written reports to regional and national office where appropriate
• Preparing business plans for stores
• Improving image and standards of all stores

Desired Experience & Qualification

• Matric Certificate
• MCSE or similar tertiary IT qualification – mandatory
• Interpersonal skills
• Stress tolerance and integrity
• Retail Management experience preferably at senior management level would be an advantage
• The ability to develop an open, sincere and trusting relationship with our retailers
• Understanding of tax laws
• High energy level and the ability to operate under pressure
• Ability to work within a team whilst able to work independently
• Driver’s license a necessity
• Must be willing to travel extensively

SPAR North Rand is an equal opportunity employer. All positions are advertised in accordance with the company’s Employment Equity Policy.

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egional Retail Operations Manager

R50 000 p/m (depending on relevant experience)
The Opportunity Reporting directly to the Co-Founders, the Senior Regional Retail Operations Manager is the strategic conductor who turns four individual stores into one perfectly-tuned orchestra. You’ll mentor store managers, shape the customer journey, partner with marketing on revenue-driving campaigns, and own every KPI that spells sustainable
expansion.

What You’ll Own
Strategic & Commercial People & Culture Operational Excellence
• Set & execute multi-store growth roadmap in line with annual budget.
• Analyse sales trends, clienteling data & market intel to spot expansion opportunities (new categories, pop-ups,services).
• Partner with Marketing on launches, events & omnichannel campaigns, ensuring floor teams convert traffic into loyalists.
• Lead, inspire & upskill 40+ team members through four direct-report store managers.
• Head up full employee lifecycle – recruiting, onboarding, performance, succession planning


• Standardise SOPs, visual merchandising standards & loss-prevention protocols across all locations.
• Own P&L per store: forecast, monitor & course-correct OPEX and staffing spend.

The Kind of Leader Who Thrives Here
• 10+ years senior retail management
• Responsibility (luxury fashion, prestige beauty or premium lifestyle sectors preferred).
• True people magnet – builds trust, coaches high-performers, addresses under-performance decisively yet humanely.
• Data-obsessed and systems-savvy (POS, ERP/inventory, workforce planning, Excel/Looker/Power BI).
• Comfortable collaborating with Marketing, E-commerce, Finance & Logistics: you speak ROI, CPA and GMROI as fluently as clienteling.

egional Retail Operations ManagerR50 000 p/m (depending on relevant experience)The Opportunity Reporting directly to the Co-Founders, the Senior Regional Retail Operations Manager is the strategic conductor who turns four individual stores into one perfectly-tuned orchestra. You’ll mentor store managers, shape the customer journey, partner with marketing on revenue-driving campaigns, and own every KPI that spells sustainable expansion. What You’ll OwnStrategic & Commercial People & Culture Operational Excellence• Set & execute multi-store growth roadmap in line with annual budget.• Analyse sales trends, clienteling data & market intel to spot expansion opportunities (new categories, pop-ups,services).• Partner with Marketing on launches, events & omnichannel campaigns, ensuring floor teams convert traffic into loyalists.• Lead, inspire & upskill 40+ team members through four direct-report store managers.• Head up full employee lifecycle – recruiting, onboarding, performance, succession planning• Standardise SOPs, visual merchandising standards & loss-prevention protocols across all locations.• Own P&L per store: forecast, monitor & course-correct OPEX and staffing spend.The Kind of Leader Who Thrives Here• 10+ years senior retail management• Responsibility (luxury fashion, prestige beauty or premium lifestyle sectors preferred).• True people magnet – builds trust, coaches high-performers, addresses under-performance decisively yet humanely.• Data-obsessed and systems-savvy (POS, ERP/inventory, workforce planning, Excel/Looker/Power BI).• Comfortable collaborating with Marketing, E-commerce, Finance & Logistics: you speak ROI, CPA and GMROI as fluently as clienteling.

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people. We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community. Job Description RETAIL OPERATIONS TEAM LEADER Main Purpose: Manages the Retail Operations and Support Team, to deliver outstanding customer online experiences, aligning with Customer First principles and a modern luxury approach KEY RESPONSIBILITIES 1. MANAGES PERFORMANCE · Manage the performance of this Team to ensure the delivery of outstanding customer experiences · Personally demonstrate the Customer First and modern luxury principles and lead their implementation by this Team · Maintain audit processes to ensure data completeness and accuracy by the Team 2. MANAGES THE TEAM · Motivates and supports a high performance Team · Facilitates seamless and efficient interactions with related Teams and all stakeholders (including Agents/Retailers), while driving a culture of teamwork · Communicates with the Team to share information · Monitors and manages the performance of the Team and individual members related to KPIs and achievement of objectives · Monitors and trains each team member, providing feedback on performance · Manages non-compliance, under-performance and corrective actions · Manages inductions of new Team members · Coaches individuals to develop their knowledge of products, technologies, systems and processes, as well as improving their customer handling skills and positive conversations · Manages succession planning into key roles to develop talented individuals · Monitors and acts on survey results to support improved Team performance and customer service excellence · Schedules staff availability for key activities, considering training, leave, sick leave, demands and peak times 3. OVERSEES KEY ACTIVITIES · Provides first line support to customers, retailers/agents and the Teams, avoiding unnecessary hand-overs · Runs daily/weekly meetings to track and manage performance, share information and resolve issues · Resolves escalated issues and complaints from customers and Agents/Retailers, ensuring customer satisfaction and facilitating successful sales · Works with Management to refine and develop objectives for new vehicle sales operations · Ensures processes are aligned to provide a seamless customer journey 4. DRIVES IMPROVEMENT · Organizes regular meetings to review KPIs and identify improvements · Implements proactive approaches to recurring problems · Leads or supports initiatives for continuous improvement in work methods and service delivery · Supports Teams in adapting to change, growth, and improvement Qualifications KEY SUCCESS CRITERIA FOR THE ROLE Customer First Survey results, case and complaint management systems Team Collaboration with colleagues and Retailers/Agents, staff attitude, retention, transparent incentive schemes, resource availability during service hours KPIs Achievement of team targets and KPIs (to be agreed) COMPETENCIES REQUIRED BY THE ROLE Level Functional Manager / Senior Team Leader Experience Preferably automotive and modern luxury sectors High Performing Teams Motivator with experience managing high-performance teams to deliver excellent customer service Operational Excellence High EQ, excellent communication, problem-solving, agility, self-drive, commercial thinking Innovation and Improvement Ability to drive continuous improvement and innovation #J-18808-Ljbffr