653 Retail Operations Management jobs in Gauteng

Overview

• Ensure sales targets are clearly established and measurable.
• Achieve supplier targets / budgets set by the business through the effective implementation of an operational business plan and the resources of the team.
• Actively identify and find new clients and source new business opportunities.
• Oversee the day-to-day operations.
• Continuously engage with stakeholders and give feedback on service excellence levels.
• Produce a sustainable partnership and relationship with each shareholder and stakeholder.
• Manage and implement strategic objectives.
• Maximising profitability (business processes relationship building and leadership).
• Execute lead and manage the implementation of every agreed member business plan.

• Essential Requirements: 7 to 8 years (or more) experience as a Retail Operations Manager and Business Development Manager within the Wholesale Groceries or Food Retail or FMCG Foods industry.
• Must have Retail Operations (multiple supermarket store management) experience.
• Must have BDM category / product experience: Wholesale Groceries Foods Non-perishables etc.
• Must have experience with large Wholesalers and Supermarkets (e.g., Masscash, Makro, SPAR, Pick n Pay).
• Extensive experience with Store Operations, Sales, New Business and Supplier Relations, Store Marketing, Negotiations, etc.

Salary details available upon request.

Employment Type : Full-Time

Experience : years

Vacancy : 1

Aviation Safety, Accounts Reconciliation, Generator, Highway Design, Account Development, Corporate Risk Management

Gauteng | National Travel | On-Site | Strategic Successor Role

Ready to lead a national retail footprint and be groomed for executive leadership?

We are looking for a dynamic and experienced National Retail Operations Manager who thrives in fast-paced environments and leads from the front. This is a rare opportunity to step into a key leadership role that not only drives daily retail operations but is also positioned as the second-in-command to the Chief Retail Officer with a clear path toward future Head of Retail leadership.

You will take full ownership of operational performance across all stores, ensuring excellence in execution, customer experience, compliance, and team development. From managing Area Managers to rolling up your sleeves in-store, you will be central to translating high-level strategy into operational success.

What you will do :

• Drive retail operations across all stores nationally
• Coach and support Area Managers and store teams
• Lead SOP implementation, shrinkage management, and compliance
• Oversee lease portfolio and support commercial negotiations
• Project manage new store launches and refurbishments
• Partner with HR, Finance, Planning, and other key departments
• Provide data-driven insights to executive leadership

What we are looking for :

• 8 to 10 years of senior multi-site retail leadership experience
• Strong lease management, compliance, and stakeholder skills
• Proven ability to lead from the ground and inspire excellence
• Bachelors Degree required; postgraduate advantageous
• Willingness to travel and work flexibly

This is not a desk-bound role it is for a hands-on, resilient leader who excels at balancing operational urgency with long-term planning.

This is your chance to take your national retail experience to the next level and step into a business-critical leadership role.

Apply now and lead the way!

SPAR North Rand is looking for a suitably qualified and experienced Regional Retail Operations Manager (D) – Build It to join our dynamic team.

PURPOSE:
The Retail Operations Manager is responsible for growing DC and Retail Sales through providing a comprehensive business consulting service to our Build It Stores.

KEY PERFORMANCE AREAS:

• Ensuring that all Build It stores are maintained at a level of excellence
• Assisting Build It stores to be profitable
• Measuring business performance through the use of information technology
• Analysis of financial results
• Advising on modern retail trends in hardware utilizing category management
• Performing store audits through structured store visits and the circulation of written reports to regional and national office where appropriate
• Preparing business plans for stores
• Improving image and standards of all stores

• Matric Certificate
• MCSE or similar tertiary IT qualification – mandatory
• Interpersonal skills
• Stress tolerance and integrity
• Retail Management experience preferably at senior management level would be an advantage
• The ability to develop an open, sincere and trusting relationship with our retailers
• Understanding of tax laws
• High energy level and the ability to operate under pressure
• Ability to work within a team whilst able to work independently
• Driver’s license a necessity
• Must be willing to travel extensively

SPAR North Rand is an equal opportunity employer. All positions are advertised in accordance with the company’s Employment Equity Policy.

egional Retail Operations Manager

R50 000 p/m (depending on relevant experience)
The Opportunity Reporting directly to the Co-Founders, the Senior Regional Retail Operations Manager is the strategic conductor who turns four individual stores into one perfectly-tuned orchestra. You’ll mentor store managers, shape the customer journey, partner with marketing on revenue-driving campaigns, and own every KPI that spells sustainable
expansion.

What You’ll Own
Strategic & Commercial People & Culture Operational Excellence
• Set & execute multi-store growth roadmap in line with annual budget.
• Analyse sales trends, clienteling data & market intel to spot expansion opportunities (new categories, pop-ups,services).
• Partner with Marketing on launches, events & omnichannel campaigns, ensuring floor teams convert traffic into loyalists.
• Lead, inspire & upskill 40+ team members through four direct-report store managers.
• Head up full employee lifecycle – recruiting, onboarding, performance, succession planning


• Standardise SOPs, visual merchandising standards & loss-prevention protocols across all locations.
• Own P&L per store: forecast, monitor & course-correct OPEX and staffing spend.

The Kind of Leader Who Thrives Here
• 10+ years senior retail management
• Responsibility (luxury fashion, prestige beauty or premium lifestyle sectors preferred).
• True people magnet – builds trust, coaches high-performers, addresses under-performance decisively yet humanely.
• Data-obsessed and systems-savvy (POS, ERP/inventory, workforce planning, Excel/Looker/Power BI).
• Comfortable collaborating with Marketing, E-commerce, Finance & Logistics: you speak ROI, CPA and GMROI as fluently as clienteling.

Overview

Operations Manager – Short-Term Rentals (Remote, South Africa)

Our client is a fast-growing short-term rental management company that launched just over two years ago. Today, we manage 75+ Airbnb units, with a clear roadmap to reach 100 units by the end of this year and 200+ units by the end of next year. Our mission is to deliver exceptional guest experiences while scaling with precision and operational excellence.

We’re looking for a high-performing Operations Manager with a proven track record in Airbnb/short-term rental operations and hospitality management. This person will set the standard for our operations as we scale, lead our VA team effectively, and ensure the systems and processes are not only maintained but continuously improved.

• 6 Remote VAs (Guest Communications, Maintenance Scheduler, Head VA)
• Revenue Manager
• Pricing Manager (Dynamic Pricing)
• Full-time Staffing & Furnishing Manager
• 3 Company Directors

• Lead and manage our VA team (guest communications, scheduling, admin) to ensure top-tier performance.
• Handle guest escalations and ensure fast, professional resolutions.
• Maintain and improve operational systems and processes – suggest and implement better tools where needed.
• Work closely with leadership to uphold quality standards across all units.
• Oversee expense tracking, reporting, and accountability within the operations team.
• Ensure guest communication is optimized, balancing efficiency with 5-star guest experience.
• Collaborate with directors, revenue manager, and pricing manager to align operations with company growth targets.
• Drive a culture of accountability, ownership, and continuous improvement within the team.

• Minimum 3 years of experience in hospitality, property management, or short-term rentals (Airbnb/Booking.com preferred).
• Proven track record of managing remote teams effectively.
• Strong understanding of Airbnb operations, guest relations, and escalation handling.
• Highly organized with excellent attention to detail.
• Strong systems thinker – able to optimize workflows and introduce new tools/processes.
• Financial awareness and experience with expense/operations tracking.
• Strong communication and leadership skills.

• A chance to join a fast-scaling property business with huge growth plans.
• Work in a dynamic, entrepreneurial environment with a driven leadership team.
• Opportunity to own and shape operations as we scale past 200+ units.
• Competitive pay aligned with experience.
• Fully remote, South Africa–based role.

Overview

Operations Manager – Short-Term Rentals (Remote, South Africa)

Our client is a fast-growing short-term rental management company that launched just over two years ago. Today, we manage 75+ Airbnb units, with a clear roadmap to reach 100 units by the end of this year and 200+ units by the end of next year. Our mission is to deliver exceptional guest experiences while scaling with precision and operational excellence.

We’re looking for a high-performing Operations Manager with a proven track record in Airbnb/short-term rental operations and hospitality management. This person will set the standard for our operations as we scale, lead our VA team effectively, and ensure the systems and processes are not only maintained but continuously improved.

• 6 Remote VAs (Guest Communications, Maintenance Scheduler, Head VA)
• Revenue Manager
• Pricing Manager (Dynamic Pricing)
• Full-time Staffing & Furnishing Manager
• 3 Company Directors

• Lead and manage our VA team (guest communications, scheduling, admin) to ensure top-tier performance.
• Handle guest escalations and ensure fast, professional resolutions.
• Maintain and improve operational systems and processes – suggest and implement better tools where needed.
• Work closely with leadership to uphold quality standards across all units.
• Oversee expense tracking, reporting, and accountability within the operations team.
• Ensure guest communication is optimized, balancing efficiency with 5-star guest experience.
• Collaborate with directors, revenue manager, and pricing manager to align operations with company growth targets.
• Drive a culture of accountability, ownership, and continuous improvement within the team.

• Minimum 3 years of experience in hospitality, property management, or short-term rentals (Airbnb/Booking.com preferred).
• Proven track record of managing remote teams effectively.
• Strong understanding of Airbnb operations, guest relations, and escalation handling.
• Highly organized with excellent attention to detail.
• Strong systems thinker – able to optimize workflows and introduce new tools/processes.
• Financial awareness and experience with expense/operations tracking.
• Strong communication and leadership skills.

• A chance to join a fast-scaling property business with huge growth plans.
• Work in a dynamic, entrepreneurial environment with a driven leadership team.
• Opportunity to own and shape operations as we scale past 200+ units.
• Competitive pay aligned with experience.
• Fully remote, South Africa–based role.