51 Retail Supervisor jobs in Gauteng

We are seeking a Senior Retail Lead to join our dynamic M-KOPA South Africa team as we drive operational excellence and retail footprint optimization across our expanding regional network.

As the Senior Retail Lead, you will oversee Retail Regional Leads while ensuring operational management excellence across stock management, customer service, and compliance audits. This role requires high-level familiarity with M-KOPA's business processes and the ability to provide oversight and guidance to regional teams and field staff across your assigned regions.

You'll manage comprehensive operational functions including stock management practices, audit data analysis, training oversight, and performance management while driving continuous improvement across all retail touchpoints. Your work will directly impact customer experience while ensuring brand standards , compliance excellence , and profit optimization across the regional retail network.

This is a senior leadership opportunity with 30-40% field travel , offering the chance to shape retail operations and drive performance excellence while building high-performing teams across South Africa's most dynamic retail locations.

About Us

At M-KOPA, we are committed to making everyday essentials accessible through flexible financing . As our Senior Retail Lead , you will play a critical role in enabling that mission by overseeing operational excellence and driving performance across our retail regional network.

You will manage stock management practices , oversee collection and analysis of audit data , and conduct monthly wall-to-wall stock counts while ensuring compliance with processes, regulations, and management policies . Your responsibilities span customer service oversight , training management , performance management , reporting and analysis , and retail footprint optimization through P&L management.

You'll track key KPIs and metrics , carry out quarterly performance reviews , and provide regular coaching to Retail Team Leaders while supporting implementation of new processes and products . Your ability to analyze aged stock and shrinkage , identify operational risks , and drive improvements will be essential to success.

This role is designed for a retail operations leader who is analytically strong , detail-oriented , and passionate about operational excellence . If you're ready to oversee regional retail operations while building high-performing teams that support financial inclusion across South Africa, this could be your opportunity to lead with impact.

Expertise

We are looking for an accomplished retail operations professional with a Bachelor's degree/Diploma in Business Management, Operations, Retail Management or similar and minimum 2 years in a similar role managing regional teams —ideally with deep understanding of retail operations and financial services regulations in African markets.

You will bring:

• Good knowledge and experience of M-KOPA business, including products and processes , with proven track record in similar regional management roles .

• Strong leadership and management skills with natural ability to influence and drive compliance across teams while maintaining professional relationships.

• Technical proficiency with data analysis tools , Microsoft Office Suite , and inventory management systems .

• Analytical excellence with strong problem-solving capabilities , exceptional attention to detail , and ability to identify patterns and discrepancies .

• Outstanding communication skills —both written and oral —with ability to present complex findings clearly to diverse stakeholders.

• Exceptional organizational skills with ability to work to tight deadlines , manage overlapping timelines , and create task schedules/calendars .

• Strong coaching and people-development skills through quality feedback, performance management, and team development.

• Self-management capabilities with ability to take initiative without being micro-managed and deal with demanding customers and escalations .

What We Offer

• A mission-driven environment where your operational excellence directly supports financial inclusion across South Africa.

• Senior leadership role with direct oversight of regional retail operations and 30-40% field travel for hands-on impact.

• Comprehensive operational ownership spanning stock management, training, performance management, and P&L optimization.

• Regional influence with opportunity to shape retail footprint and drive performance excellence across multiple locations.

• Competitive compensation and a values-driven culture rooted in innovation, inclusion, and empowerment .

• Professional development opportunities with a high-performing team committed to operational excellence.

If you're ready to lead regional retail operations , drive performance excellence, and build high-performing teams that advance M-KOPA's mission across South Africa—we'd love to hear from you .

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com .

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

#J-18808-Ljbffr

Job Description

We’re on the hunt for a passionate and performance-driven Regional Retail Lead to take charge and elevate our retail operations to the next level. If you're a natural leader with a sharp eye for opportunity, a commitment to outstanding customer experiences, and the drive to deliver results, this could be the perfect next step in your career.

So, what will you do?

The Regional Retail Lead will focus on device sales, stock availability, product visibility, training of retail personnel on all iKhokha product offerings and processes, and building strong relationships with our retail partners (Store managers, Sales Managers, Department Managers, Store Sales consultants). The Regional Retail Lead will have a team of direct reports in both formal and informal retail environments and will drive these disciplines through their team.

The successful individual will be responsible for Gauteng, Free State & North West Provinces.

In addition to the above, you will:

Sales:

• Be responsible for device sales and activation within your designated territory.
• Participate in in-store and informal activations as required.
• Provide sales reports as needed.

Stock Availability:

• Ensure early and effective escalation of stock shortages.
• Drive stock level reporting disciplines through in-store agents.
• Provide insights to management and propose improvements for stock management.

Training:

• Develop and execute in-store iK training programs for retail staff.
• Report on training completion and suggest improvements based on feedback.

Account Management:

• Build strong, trustworthy relationships with retail partners.
• Liaise with in-store consultants to promote products and drive sales through promotions and incentives.
• Analyze market and customer trends to identify opportunities and propose actions.
• Research and suggest improvements in training, sales, and relationship management across your stores.
• Gather competitor information and report findings.
• Ensure all stores in your region meet KPIs.

Merchandising:

• Enhance product visibility and accessibility for consumers.
• Negotiate with store managers to improve product placement and cross-merchandising.

Reporting / Monitoring:

• Adopt and utilize the company's monitoring platform for in-store activity.
• Ensure activity logging by your team on the system.
• Supervise the use of the system by your direct reports.

Qualifications:

• Matric qualification minimum.
• Degree or diploma in Marketing, Sales, or related field is desirable.

Deal breakers:

• At least 3 years in sales operations, retail sales, or field sales, with 1 year managing a large retailer and team.
• Valid driver’s license and own vehicle.
• Willingness to travel extensively.

Additional Skills & Knowledge:

• Proficiency in English and other South African languages.
• Strong background in consumer electronics/technology.
• Computer literacy, especially in Microsoft Office, Excel, and PowerPoint.

Additional Information:

• Opportunity to work in a high-growth company with tangible results.
• Competitive salary and benefits, including medical aid, group risk, and reduced gap cover.
• Visionary leadership and study leave options.
• Access to on-demand learning resources.
• Friendly, collaborative culture with a team of dedicated professionals.
• Onsite amenities include coffee on tap and a barista.

#J-18808-Ljbffr

We are seeking a Senior Retail Lead to join our dynamic M-KOPA South Africa team as we drive operational excellence and retail footprint optimization across our expanding regional network. As the Senior Retail Lead, you will oversee Retail Regional Leads while ensuring operational management excellence across stock management, customer service, and compliance audits. This role requires high-level familiarity with M-KOPA's business processes and the ability to provide oversight and guidance to regional teams and field staff across your assigned regions. You'll manage comprehensive operational functions including stock management practices, audit data analysis, training oversight, and performance management while driving continuous improvement across all retail touchpoints. Your work will directly impact customer experience while ensuring brand standards , compliance excellence , and profit optimization across the regional retail network. This is a senior leadership opportunity with 30-40% field travel , offering the chance to shape retail operations and drive performance excellence while building high-performing teams across South Africa's most dynamic retail locations. About Us At M-KOPA, we are committed to making everyday essentials accessible through flexible financing . As our Senior Retail Lead , you will play a critical role in enabling that mission by overseeing operational excellence and driving performance across our retail regional network. You will manage stock management practices , oversee collection and analysis of audit data , and conduct monthly wall-to-wall stock counts while ensuring compliance with processes, regulations, and management policies . Your responsibilities span customer service oversight , training management , performance management , reporting and analysis , and retail footprint optimization through P&L management. You'll track key KPIs and metrics , carry out quarterly performance reviews , and provide regular coaching to Retail Team Leaders while supporting implementation of new processes and products . Your ability to analyze aged stock and shrinkage , identify operational risks , and drive improvements will be essential to success. This role is designed for a retail operations leader who is analytically strong , detail-oriented , and passionate about operational excellence . If you're ready to oversee regional retail operations while building high-performing teams that support financial inclusion across South Africa, this could be your opportunity to lead with impact. Expertise We are looking for an accomplished retail operations professional with a Bachelor's degree/Diploma in Business Management, Operations, Retail Management or similar and minimum 2 years in a similar role managing regional teams —ideally with deep understanding of retail operations and financial services regulations in African markets. You will bring: Good knowledge and experience of M-KOPA business, including products and processes , with proven track record in similar regional management roles . Strong leadership and management skills with natural ability to influence and drive compliance across teams while maintaining professional relationships. Technical proficiency with data analysis tools , Microsoft Office Suite , and inventory management systems . Analytical excellence with strong problem-solving capabilities , exceptional attention to detail , and ability to identify patterns and discrepancies . Outstanding communication skills —both written and oral —with ability to present complex findings clearly to diverse stakeholders. Exceptional organizational skills with ability to work to tight deadlines , manage overlapping timelines , and create task schedules/calendars . Strong coaching and people-development skills through quality feedback, performance management, and team development. Self-management capabilities with ability to take initiative without being micro-managed and deal with demanding customers and escalations . What We Offer A mission-driven environment where your operational excellence directly supports financial inclusion across South Africa. Senior leadership role with direct oversight of regional retail operations and 30-40% field travel for hands-on impact. Comprehensive operational ownership spanning stock management, training, performance management, and P&L optimization. Regional influence with opportunity to shape retail footprint and drive performance excellence across multiple locations. Competitive compensation and a values-driven culture rooted in innovation, inclusion, and empowerment . Professional development opportunities with a high-performing team committed to operational excellence. If you're ready to lead regional retail operations , drive performance excellence, and build high-performing teams that advance M-KOPA's mission across South Africa—we'd love to hear from you . Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. #J-18808-Ljbffr

Supervisor of Retail Plant

A leading company in the red meat industry is looking for a Supervisor of a Retail Plant with meat production experience to supervise the beginning-to-end production and processes in the Retail Plant, ensuring maximum effectivity of people and equipment.

Duties & Responsibilities

Production

• Inhouse Training:

Deboners: Follow and introduce the beef and lamb primal deboning manual, training deboners to separate cuts for optimized yield recovery.

Trimmers: Follow and introduce the beef and lamb primal trimming manual, training trimmers for optimized yield recovery.

Saw Operators: Follow and introduce the beef and lamb primal saw manual, training how to break lamb carcasses into bone in primals, saw bones, slicing bone in beef and lamb secondary cuts.

Steak Slicers: Follow and introduce the beef and lamb portioning manual, training all Woolworths retail cuts specifications.

Packers: Follow and introduce the beef and lamb secondary and value-added products packing manual, training all Woolworths retail cuts packing specifications.

• Support and supervise efficient and effective procedures and processes to optimize production.
• Optimization: Cost effective utilization of current equipment, assets and human capital.
• Supervise: Production line planning to align with meeting service levels.
• Awareness: Of best available future technology and skills.

People Management

• Conduct workforce planning with the Senior Supervisor to ensure the team is suitably staffed to meet functional objectives taking into account various internal and external factors.
• Implement, drive and manage all people development initiatives linked to the Human Resources Strategy including performance management, succession planning, talent management etc. to ensure the team’s performance meets the required standards.
• Set medium to long term goals and objectives for the relevant area of control and monitor progress against these.
• Plan, organise, lead and control subordinate's activities to ensure functional objectives are met or exceeded.
• Assure stable employee relations by managing conflict and creating a positive and performing working environment.

Desired Experience & Qualification

• Grade 12
• Master meat cutting diploma will be advantageous.
• 3 – 5 years meat production experience

Package & Remuneration

R25 000 CTC pm

Please mail your CV and most recent PAYSLIP to hr3 (at) peopledimension (dot) co (dot) za

Shortlisted applicants will be contacted within 2 weeks; if you do not hear from us by then, your application for this position was unsuccessful, but you have been added to our database for future vacancies.

#J-18808-Ljbffr

M-KOPA Johannesburg, Gauteng, South Africa

Join or sign in to find your next job

Join to apply for the Retail Audit Lead role at M-KOPA

M-KOPA Johannesburg, Gauteng, South Africa

Join to apply for the Retail Audit Lead role at M-KOPA

Get AI-powered advice on this job and more exclusive features.

We are seeking a Retail Audit Lead to join our dynamic M-KOPA South Africa team as we establish comprehensive audit frameworks that ensure compliance, optimize performance, and safeguard our assets across all retail locations.

As the Retail Audit Lead, you will design and implement comprehensive retail audit systems while driving operational excellence across our retail network. This role is perfect for someone who thrives on precision , embraces analytical challenges , and is passionate about operational excellence in a mission-driven environment.

You'll establish audit excellence frameworks , lead inventory and compliance auditing , and drive process optimization through data-driven insights and advanced analytics . Your work will directly contribute to the financial inclusion mission that transforms millions of lives while ensuring regulatory compliance and fraud prevention across all M-KOPA retail outlets.

This is a specialized leadership opportunity , offering the chance to build audit excellence from the ground up and drive accountability across our expanding South African retail operations.

About Us

At M-KOPA, we are committed to making everyday essentials accessible through flexible financing . As our Retail Audit Lead , you will play a crucial role in enabling that mission by establishing robust audit frameworks that ensure compliance , optimize performance , and safeguard our assets across all retail locations.

You will design and implement comprehensive retail audit systems , commencing systematic auditing of shop performance across all key retail locations. Your responsibilities span inventory and compliance auditing , process optimization , regulatory compliance , advanced analytics and reporting , and risk and fraud prevention .

You'll perform comprehensive inventory audits and compliance assessments , analyze operational data to identify improvement opportunities, and prepare detailed audit reports with actionable recommendations for management. Your ability to identify patterns and discrepancies , drive compliance across teams , and maintain the highest standards of integrity will be essential to success.

This role is designed for an audit excellence leader who is analytically rigorous , detail-oriented , and committed to operational integrity . If you're ready to establish audit frameworks that protect and optimize our retail operations while supporting financial inclusion across South Africa, this could be your opportunity to make a lasting impact.

Expertise

We are looking for an accomplished audit professional with a Bachelor's degree and professional audit certifications (CIA, CISA, or equivalent) being highly valued , plus minimum 3-5 years in audit, compliance, or retail operations roles —ideally with demonstrated expertise in inventory management and regulatory compliance .

You will bring:

• Proven experience in audit, compliance, or retail operations with strong track record of inventory management and regulatory compliance.
• Technical proficiency with advanced skills in audit software, data analysis tools, Microsoft Office Suite, and inventory management systems.
• Analytical excellence with strong problem-solving capabilities, exceptional attention to detail, and ability to identify patterns and discrepancies.
• Outstanding communication skills—both verbal and written—with ability to present complex findings clearly to diverse stakeholders.
• Natural leadership qualities with ability to influence and drive compliance across teams while maintaining professional relationships.
• Deep understanding of retail operations, financial services regulations, and audit best practices in African markets.
• Risk management expertise with experience in fraud prevention and implementing robust operational controls.
• Process improvement mindset with ability to analyze operational data and identify optimization opportunities.
  
  

What We Offer

• A mission-driven environment where your audit excellence directly supports financial inclusion across South Africa.
• Specialized leadership role with opportunity to build audit frameworks from the ground up in a high-growth fintech.
• Direct impact on operational excellence and regulatory compliance across our expanding retail network.
• Advanced analytics focus with access to cutting-edge tools and data-driven decision-making opportunities.
• Competitive compensation and a values-driven culture rooted in innovation, inclusion, and empowerment.
• Professional development opportunities with a diverse, high-performing team committed to operational integrity.
  
  

If you're ready to establish audit excellence , drive compliance across retail operations, and build frameworks that safeguard M-KOPA's mission in South Africa—we'd love to hear from you .

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com .

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Accounting/Auditing and Finance

Referrals increase your chances of interviewing at M-KOPA by 2x

Get notified about new Lead Auditor jobs in Johannesburg, Gauteng, South Africa .

Boksburg, Gauteng, South Africa 4 weeks ago

Johannesburg, Gauteng, South Africa 21 hours ago

Johannesburg, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa 1 day ago

Experienced Manager - Audit and Assurance Reporting

Johannesburg Metropolitan Area 1 week ago

Johannesburg, Gauteng, South Africa 2 days ago

Internal Audit Graduate Programme - JHB FY2026

Johannesburg, Gauteng, South Africa 5 days ago

Senior Internal Audit Specialist: Treasury and Finance

Johannesburg Metropolitan Area 11 months ago

Illovo, Gauteng, South Africa 5 months ago

Experienced Manager - Audit and Assurance Reporting

Brakpan, Gauteng, South Africa 2 weeks ago

Johannesburg, Gauteng, South Africa 2 days ago

Manager: Health Specialist (Performance Audit) Internal Audit Graduate Programme - JHB FY2026

Brakpan, Gauteng, South Africa 2 weeks ago

Executive: Internal Audit CIB and African Regions (OVA4804)

Sandton, Gauteng, South Africa 4 weeks ago

Manager - Financial Reporting and Audit (Open Ended Funds)

Brakpan, Gauteng, South Africa 2 weeks ago

Financial Services Audit Manager - Credit

Illovo, Gauteng, South Africa 2 weeks ago

Illovo, Gauteng, South Africa 2 weeks ago

Alberton, Gauteng, South Africa 1 day ago

Quality Head & Capability Lead - Southern Africa, East & West Africa

Johannesburg, Gauteng, South Africa 1 day ago

Illovo, Gauteng, South Africa 1 month ago

City of Johannesburg, Gauteng, South Africa 2 weeks ago

City of Johannesburg, Gauteng, South Africa 6 hours ago

Financial Services Audit Manager - Credit

Brakpan, Gauteng, South Africa 2 weeks ago

Audit Manager (DPP Second Line of Defense)

Johannesburg, Gauteng, South Africa 1 day ago

Audit Manager (FEG (with global markets experience))

Brakpan, Gauteng, South Africa 2 weeks ago

Audit Manager (FEG (with global markets experience))

Johannesburg, Gauteng, South Africa 2 days ago

Audit Manager (DPP Second Line of Defense)

Brakpan, Gauteng, South Africa 2 weeks ago

Group Specialist: Tax Audit and Risk Specialist

City of Johannesburg, Gauteng, South Africa 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

We are seeking a Retail Audit Lead to join our dynamic M-KOPA South Africa team as we establish comprehensive audit frameworks that ensure compliance, optimize performance, and safeguard our assets across all retail locations.

As the Retail Audit Lead, you will design and implement comprehensive retail audit systems while driving operational excellence across our retail network. This role is perfect for someone who thrives on precision , embraces analytical challenges , and is passionate about operational excellence in a mission-driven environment.

You'll establish audit excellence frameworks , lead inventory and compliance auditing , and drive process optimization through data-driven insights and advanced analytics . Your work will directly contribute to the financial inclusion mission that transforms millions of lives while ensuring regulatory compliance and fraud prevention across all M-KOPA retail outlets.

This is a specialized leadership opportunity , offering the chance to build audit excellence from the ground up and drive accountability across our expanding South African retail operations.

About Us

At M-KOPA, we are committed to making everyday essentials accessible through flexible financing . As our Retail Audit Lead , you will play a crucial role in enabling that mission by establishing robust audit frameworks that ensure compliance , optimize performance , and safeguard our assets across all retail locations.

You will design and implement comprehensive retail audit systems , commencing systematic auditing of shop performance across all key retail locations. Your responsibilities span inventory and compliance auditing , process optimization , regulatory compliance , advanced analytics and reporting , and risk and fraud prevention .

You'll perform comprehensive inventory audits and compliance assessments , analyze operational data to identify improvement opportunities, and prepare detailed audit reports with actionable recommendations for management. Your ability to identify patterns and discrepancies , drive compliance across teams , and maintain the highest standards of integrity will be essential to success.

This role is designed for an audit excellence leader who is analytically rigorous , detail-oriented , and committed to operational integrity . If you're ready to establish audit frameworks that protect and optimize our retail operations while supporting financial inclusion across South Africa, this could be your opportunity to make a lasting impact.

Expertise

We are looking for an accomplished audit professional with a Bachelor's degree and professional audit certifications (CIA, CISA, or equivalent) being highly valued , plus minimum 3-5 years in audit, compliance, or retail operations roles —ideally with demonstrated expertise in inventory management and regulatory compliance .

You will bring:

• Proven experience in audit, compliance, or retail operations with strong track record of inventory management and regulatory compliance .

• Technical proficiency with advanced skills in audit software , data analysis tools , Microsoft Office Suite , and inventory management systems .

• Analytical excellence with strong problem-solving capabilities , exceptional attention to detail , and ability to identify patterns and discrepancies .

• Outstanding communication skills —both verbal and written —with ability to present complex findings clearly to diverse stakeholders.

• Natural leadership qualities with ability to influence and drive compliance across teams while maintaining professional relationships .

• Deep understanding of retail operations , financial services regulations , and audit best practices in African markets .

• Risk management expertise with experience in fraud prevention and implementing robust operational controls .

• Process improvement mindset with ability to analyze operational data and identify optimization opportunities .

What We Offer

• A mission-driven environment where your audit excellence directly supports financial inclusion across South Africa.

• Specialized leadership role with opportunity to build audit frameworks from the ground up in a high-growth fintech.

• Direct impact on operational excellence and regulatory compliance across our expanding retail network.

• Advanced analytics focus with access to cutting-edge tools and data-driven decision-making opportunities.

• Competitive compensation and a values-driven culture rooted in innovation, inclusion, and empowerment .

• Professional development opportunities with a diverse, high-performing team committed to operational integrity.

If you're ready to establish audit excellence , drive compliance across retail operations, and build frameworks that safeguard M-KOPA's mission in South Africa—we'd love to hear from you .

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com .

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

#J-18808-Ljbffr

We are seeking a Retail Audit Lead to join our dynamic M-KOPA South Africa team as we establish comprehensive audit frameworks that ensure compliance, optimize performance, and safeguard our assets across all retail locations.

As the Retail Audit Lead, you will design and implement comprehensive retail audit systems while driving operational excellence across our retail network. This role is perfect for someone who thrives on precision , embraces analytical challenges , and is passionate about operational excellence in a mission-driven environment.

You'll establish audit excellence frameworks , lead inventory and compliance auditing , and drive process optimization through data-driven insights and advanced analytics . Your work will directly contribute to the financial inclusion mission that transforms millions of lives while ensuring regulatory compliance and fraud prevention across all M-KOPA retail outlets.

This is a specialized leadership opportunity , offering the chance to build audit excellence from the ground up and drive accountability across our expanding South African retail operations.

About Us

At M-KOPA, we are committed to making everyday essentials accessible through flexible financing . As our Retail Audit Lead , you will play a crucial role in enabling that mission by establishing robust audit frameworks that ensure compliance , optimize performance , and safeguard our assets across all retail locations.

You will design and implement comprehensive retail audit systems , commencing systematic auditing of shop performance across all key retail locations. Your responsibilities span inventory and compliance auditing , process optimization , regulatory compliance , advanced analytics and reporting , and risk and fraud prevention .

You'll perform comprehensive inventory audits and compliance assessments , analyze operational data to identify improvement opportunities, and prepare detailed audit reports with actionable recommendations for management. Your ability to identify patterns and discrepancies , drive compliance across teams , and maintain the highest standards of integrity will be essential to success.

This role is designed for an audit excellence leader who is analytically rigorous , detail-oriented , and committed to operational integrity . If you're ready to establish audit frameworks that protect and optimize our retail operations while supporting financial inclusion across South Africa, this could be your opportunity to make a lasting impact.

Expertise

We are looking for an accomplished audit professional with a Bachelor's degree and professional audit certifications (CIA, CISA, or equivalent) being highly valued , plus minimum 3-5 years in audit, compliance, or retail operations roles —ideally with demonstrated expertise in inventory management and regulatory compliance .

You will bring:

• Proven experience in audit, compliance, or retail operations with strong track record of inventory management and regulatory compliance .

• Technical proficiency with advanced skills in audit software , data analysis tools , Microsoft Office Suite , and inventory management systems .

• Analytical excellence with strong problem-solving capabilities , exceptional attention to detail , and ability to identify patterns and discrepancies .

• Outstanding communication skills —both verbal and written —with ability to present complex findings clearly to diverse stakeholders.

• Natural leadership qualities with ability to influence and drive compliance across teams while maintaining professional relationships .

• Deep understanding of retail operations , financial services regulations , and audit best practices in African markets .

• Risk management expertise with experience in fraud prevention and implementing robust operational controls .

• Process improvement mindset with ability to analyze operational data and identify optimization opportunities .

What We Offer

• A mission-driven environment where your audit excellence directly supports financial inclusion across South Africa.

• Specialized leadership role with opportunity to build audit frameworks from the ground up in a high-growth fintech.

• Direct impact on operational excellence and regulatory compliance across our expanding retail network.

• Advanced analytics focus with access to cutting-edge tools and data-driven decision-making opportunities.

• Competitive compensation and a values-driven culture rooted in innovation, inclusion, and empowerment .

• Professional development opportunities with a diverse, high-performing team committed to operational integrity.

If you're ready to establish audit excellence , drive compliance across retail operations, and build frameworks that safeguard M-KOPA's mission in South Africa—we'd love to hear from you .

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com .

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

#J-18808-Ljbffr

We are seeking a Retail Audit Lead to join our dynamic M-KOPA South Africa team as we establish comprehensive audit frameworks that ensure compliance, optimize performance, and safeguard our assets across all retail locations. As the Retail Audit Lead, you will design and implement comprehensive retail audit systems while driving operational excellence across our retail network. This role is perfect for someone who thrives on precision , embraces analytical challenges , and is passionate about operational excellence in a mission-driven environment. You'll establish audit excellence frameworks , lead inventory and compliance auditing , and drive process optimization through data-driven insights and advanced analytics . Your work will directly contribute to the financial inclusion mission that transforms millions of lives while ensuring regulatory compliance and fraud prevention across all M-KOPA retail outlets. This is a specialized leadership opportunity , offering the chance to build audit excellence from the ground up and drive accountability across our expanding South African retail operations. About Us At M-KOPA, we are committed to making everyday essentials accessible through flexible financing . As our Retail Audit Lead , you will play a crucial role in enabling that mission by establishing robust audit frameworks that ensure compliance , optimize performance , and safeguard our assets across all retail locations. You will design and implement comprehensive retail audit systems , commencing systematic auditing of shop performance across all key retail locations. Your responsibilities span inventory and compliance auditing , process optimization , regulatory compliance , advanced analytics and reporting , and risk and fraud prevention . You'll perform comprehensive inventory audits and compliance assessments , analyze operational data to identify improvement opportunities, and prepare detailed audit reports with actionable recommendations for management. Your ability to identify patterns and discrepancies , drive compliance across teams , and maintain the highest standards of integrity will be essential to success. This role is designed for an audit excellence leader who is analytically rigorous , detail-oriented , and committed to operational integrity . If you're ready to establish audit frameworks that protect and optimize our retail operations while supporting financial inclusion across South Africa, this could be your opportunity to make a lasting impact. Expertise We are looking for an accomplished audit professional with a Bachelor's degree and professional audit certifications (CIA, CISA, or equivalent) being highly valued , plus minimum 3-5 years in audit, compliance, or retail operations roles —ideally with demonstrated expertise in inventory management and regulatory compliance . You will bring: Proven experience in audit, compliance, or retail operations with strong track record of inventory management and regulatory compliance . Technical proficiency with advanced skills in audit software , data analysis tools , Microsoft Office Suite , and inventory management systems . Analytical excellence with strong problem-solving capabilities , exceptional attention to detail , and ability to identify patterns and discrepancies . Outstanding communication skills —both verbal and written —with ability to present complex findings clearly to diverse stakeholders. Natural leadership qualities with ability to influence and drive compliance across teams while maintaining professional relationships . Deep understanding of retail operations , financial services regulations , and audit best practices in African markets . Risk management expertise with experience in fraud prevention and implementing robust operational controls . Process improvement mindset with ability to analyze operational data and identify optimization opportunities . What We Offer A mission-driven environment where your audit excellence directly supports financial inclusion across South Africa. Specialized leadership role with opportunity to build audit frameworks from the ground up in a high-growth fintech. Direct impact on operational excellence and regulatory compliance across our expanding retail network. Advanced analytics focus with access to cutting-edge tools and data-driven decision-making opportunities. Competitive compensation and a values-driven culture rooted in innovation, inclusion, and empowerment . Professional development opportunities with a diverse, high-performing team committed to operational integrity. If you're ready to establish audit excellence , drive compliance across retail operations, and build frameworks that safeguard M-KOPA's mission in South Africa—we'd love to hear from you . Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com . Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPAexplicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/chargeany money as a pre-employment or post-employment requirement. This meansthat we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. #J-18808-Ljbffr

M-KOPA Johannesburg, Gauteng, South Africa Join or sign in to find your next job Join to apply for the Retail Audit Lead role at M-KOPA M-KOPA Johannesburg, Gauteng, South Africa Join to apply for the Retail Audit Lead role at M-KOPA Get AI-powered advice on this job and more exclusive features. We are seeking a Retail Audit Lead to join our dynamic M-KOPA South Africa team as we establish comprehensive audit frameworks that ensure compliance, optimize performance, and safeguard our assets across all retail locations.As the Retail Audit Lead, you will design and implement comprehensive retail audit systems while driving operational excellence across our retail network. This role is perfect for someone who thrives on precision , embraces analytical challenges , and is passionate about operational excellence in a mission-driven environment.You'll establish audit excellence frameworks , lead inventory and compliance auditing , and drive process optimization through data-driven insights and advanced analytics . Your work will directly contribute to the financial inclusion mission that transforms millions of lives while ensuring regulatory compliance and fraud prevention across all M-KOPA retail outlets.This is a specialized leadership opportunity , offering the chance to build audit excellence from the ground up and drive accountability across our expanding South African retail operations.About UsAt M-KOPA, we are committed to making everyday essentials accessible through flexible financing . As our Retail Audit Lead , you will play a crucial role in enabling that mission by establishing robust audit frameworks that ensure compliance , optimize performance , and safeguard our assets across all retail locations.You will design and implement comprehensive retail audit systems , commencing systematic auditing of shop performance across all key retail locations. Your responsibilities span inventory and compliance auditing , process optimization , regulatory compliance , advanced analytics and reporting , and risk and fraud prevention .You'll perform comprehensive inventory audits and compliance assessments , analyze operational data to identify improvement opportunities, and prepare detailed audit reports with actionable recommendations for management. Your ability to identify patterns and discrepancies , drive compliance across teams , and maintain the highest standards of integrity will be essential to success.This role is designed for an audit excellence leader who is analytically rigorous , detail-oriented , and committed to operational integrity . If you're ready to establish audit frameworks that protect and optimize our retail operations while supporting financial inclusion across South Africa, this could be your opportunity to make a lasting impact.ExpertiseWe are looking for an accomplished audit professional with a Bachelor's degree and professional audit certifications (CIA, CISA, or equivalent) being highly valued , plus minimum 3-5 years in audit, compliance, or retail operations roles —ideally with demonstrated expertise in inventory management and regulatory compliance .You will bring:Proven experience in audit, compliance, or retail operations with strong track record of inventory management and regulatory compliance. Technical proficiency with advanced skills in audit software, data analysis tools, Microsoft Office Suite, and inventory management systems. Analytical excellence with strong problem-solving capabilities, exceptional attention to detail, and ability to identify patterns and discrepancies. Outstanding communication skills—both verbal and written—with ability to present complex findings clearly to diverse stakeholders. Natural leadership qualities with ability to influence and drive compliance across teams while maintaining professional relationships. Deep understanding of retail operations, financial services regulations, and audit best practices in African markets. Risk management expertise with experience in fraud prevention and implementing robust operational controls. Process improvement mindset with ability to analyze operational data and identify optimization opportunities. What We OfferA mission-driven environment where your audit excellence directly supports financial inclusion across South Africa. Specialized leadership role with opportunity to build audit frameworks from the ground up in a high-growth fintech. Direct impact on operational excellence and regulatory compliance across our expanding retail network. Advanced analytics focus with access to cutting-edge tools and data-driven decision-making opportunities. Competitive compensation and a values-driven culture rooted in innovation, inclusion, and empowerment. Professional development opportunities with a diverse, high-performing team committed to operational integrity. If you're ready to establish audit excellence , drive compliance across retail operations, and build frameworks that safeguard M-KOPA's mission in South Africa—we'd love to hear from you .Why M-KOPA?At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com .Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Accounting/Auditing and Finance Referrals increase your chances of interviewing at M-KOPA by 2x Get notified about new Lead Auditor jobs in Johannesburg, Gauteng, South Africa . Boksburg, Gauteng, South Africa 4 weeks ago Johannesburg, Gauteng, South Africa 21 hours ago Johannesburg, Gauteng, South Africa 2 days ago Johannesburg, Gauteng, South Africa 1 day ago Experienced Manager - Audit and Assurance Reporting Johannesburg Metropolitan Area 1 week ago Johannesburg, Gauteng, South Africa 2 days ago Internal Audit Graduate Programme - JHB FY2026 Johannesburg, Gauteng, South Africa 5 days ago Senior Internal Audit Specialist: Treasury and Finance Johannesburg Metropolitan Area 11 months ago Illovo, Gauteng, South Africa 5 months ago Experienced Manager - Audit and Assurance Reporting Brakpan, Gauteng, South Africa 2 weeks ago Johannesburg, Gauteng, South Africa 2 days ago Manager: Health Specialist (Performance Audit) Internal Audit Graduate Programme - JHB FY2026 Brakpan, Gauteng, South Africa 2 weeks ago Executive: Internal Audit CIB and African Regions (OVA4804) Sandton, Gauteng, South Africa 4 weeks ago Manager - Financial Reporting and Audit (Open Ended Funds) Brakpan, Gauteng, South Africa 2 weeks ago Financial Services Audit Manager - Credit Illovo, Gauteng, South Africa 2 weeks ago Illovo, Gauteng, South Africa 2 weeks ago Alberton, Gauteng, South Africa 1 day ago Quality Head & Capability Lead - Southern Africa, East & West Africa Johannesburg, Gauteng, South Africa 1 day ago Illovo, Gauteng, South Africa 1 month ago City of Johannesburg, Gauteng, South Africa 2 weeks ago City of Johannesburg, Gauteng, South Africa 6 hours ago Financial Services Audit Manager - Credit Brakpan, Gauteng, South Africa 2 weeks ago Audit Manager (DPP Second Line of Defense) Johannesburg, Gauteng, South Africa 1 day ago Audit Manager (FEG (with global markets experience)) Brakpan, Gauteng, South Africa 2 weeks ago Audit Manager (FEG (with global markets experience)) Johannesburg, Gauteng, South Africa 2 days ago Audit Manager (DPP Second Line of Defense) Brakpan, Gauteng, South Africa 2 weeks ago Group Specialist: Tax Audit and Risk Specialist City of Johannesburg, Gauteng, South Africa 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr