112 Information Systems jobs in South Africa

Please note that preference will be given to South African candidates from designated groups.

Employee Value Proposition:

Join our IS Support team and make a difference!

The Information Systems (IS) support team is the backbone of our operations, ensuring that our systems run smoothly and enabling our teams to consistently meet and exceed client expectations. We invite you to join our IS support team, where you will be technically challenged, supported and valued, while enjoying a flexible work-life balance and being part of a high-performing, collaborative team.

Here’s why you should consider becoming a part of our team:

1. The role is challenging and rewarding. We primarily use Microsoft software and tools, providing a robust and reliable tech stack.
2. Since this is a night operator role, the majority of your work will be remote, minimizing commuting time and avoiding traffic. You will receive a UPS to ensure uninterrupted remote working experience.
3. The team and leadership are supportive and visible, you will not be isolated with two other support team members working complementary shifts.
4. Be part of one of the leading Asset Management firms in South Africa, with international operations, a strong brand and reputation in the industry.
5. The mother city is beautiful, there’s lots to do and see. Cape Town offers an active and vibrant culture and a good quality of life. When you relocate from another city, you will receive assistance with relocation costs.

The organization is on the lookout for a dedicated IS Support Specialist ready to perform critical operations, configurations, and maintenance on their production systems. Your role will involve tracking, managing, and reporting on IT problems, ensuring swift resolutions and maintaining seamless operations. If you are a team player who is passionate about technology, we are waiting to hear from you.

Responsibilities:

1. Ensure that automated and data distribution processes are executed in a timely manner and adhere to service level agreements for both internal and external business clients.
2. Document all automated and data distribution processes, service level agreements and escalation procedures including incidents, errors, and workarounds in the register.
3. Perform all relevant predefined support and maintenance requests.
4. Escalate all relevant incidents and errors to applicable second- and third-line support.
5. Conduct trend analysis on incidents and problems to identify problem areas.
6. Proactively implement appropriate measures, tools & systems to monitor availability of service components and data.
7. Work closely with teams to ensure a continuous, stable, and efficient environment.
8. Efficient and accurate execution of core job aspects.

Person Specification

Ideal qualifications/skills:

1. Relevant Degree or Diploma.

Ideal experience:

1. Minimum of 2 years commercial application monitoring and support experience; ideally in the Investment Management and Financial Services industry, or similar environment.

Tech Stack

Tech Stack Required:
T-SQL
Tech Stack Desired:
SSRS
Azure or similar cloud capability
ActiveBatch or similar automation tool
PowerShell or similar scripting language
C#

#J-18808-Ljbffr

Title: D365 Information Systems Analyst

Area: Gauteng

Ref No.: TRG 2120

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

An opportunity for an experienced D365 INFORMATION SYSTEMS ANALYST (with Microsoft Systems certification) is required for permanent employment based in Gauteng.

Duties & Responsibilities

• Execute and manage information systems projects
  • Review information systems change requests from the business and qualify their technical feasibility.
  • Execute and manage information systems related projects, ensuring each project is adequately and timeously:
    • Scoped
    • Planned
    • Designed
    • Developed
    • Tested
    • Implemented
    • Supported
• Compile business/functional requirements documents (including process mapping)
  • Understand the needs of the business and determine how the information systems can enable and support those needs by:
    • Proactively identifying opportunities
    • Reactively listening to and understanding business needs
  • Document the business needs in appropriate business/ functional requirements document
  • Where relevant, map out as-is and to-be business processes and data flows
• Compile system design and specification documents
  • Design and document system changes and specifications for new/changed system functionality
  • Ensure design makes appropriate use of existing components to minimise cost
  • Ensure design maximises process efficiency and includes measures to monitor its effectiveness
  • Follow security by design principles to ensure security, privacy and confidentiality is inherent in all system development/changes
• Develop (low code), configure & implement system changes
  • Develop certain changes / new functionality related to Dynamics 365 and Power Apps, working closely with 3rd party partners where necessary.
  • Perform surface testing for changes/new functionality
  • Design, plan and coordinate user acceptance testing before implementing changes/new functionality
  • Implement system changes following the company’s change control procedure
• Provide level 3 support to users
  • As a functional expert in the respective information systems functional area, provide 3rd level system or user support where level 1 & 2 support have been unable to resolve an issue or achieve the desired outcome
  • Apply problem solving techniques to ensure all escalated issues are resolved
  • For problems, perform root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues
  • Identify where master data administration is not being performed adequately. Articulate and implement corrective action to ensure master data is appropriately maintained.
• Assist with business intelligence (BI) report development
  • On an ad hoc basis, assist in the development or maintenance of BI reports
• Continuously identify opportunities for business process and/or system functionality enhancements
  • Proactively identify opportunities for business process and/or system enhancements that will add further value to the business
• Remain up-to-date with the Microsoft technology stack as relevant to that used or to be used by the company
  • Proactively ensure your knowledge remains up to date with the Microsoft technology stack as relevant to that used by the company
  • Proactively suggest the adoption of new technologies / functionality that becomes available that may add value to the company
• Work effectively with 3rd party partners where relevant on projects and support
  • Certain activities will involve working with 3rd party partners. Ensure that they:
    • are effectively briefed
    • deliver according to our expectations in terms of scope, timelines and quality

Desired Experience & Qualification

• Minimum qualification: Relevant Tertiary Qualification IT or business related
• NON NEGOTIABLE: 5 years’ experience with ERP systems (preferably Microsoft Dynamics 365 or AX) in a similar role including the following:
  • ERP system design/implementation
  • SDLC
  • Business analysis
  • Systems architecture
• Microsoft Power Apps and Power Automate development
• Application development and SQL experience advantageous
• Relevant experience in the rental industry and machine maintenance advantageous

Knowledge

• Microsoft Dynamics 365, Dataverse and Power Apps development
• Functional requirements and system specification documentation
• Business analysis competencies
• Business process re-engineering competencies
• Cross-functional business experience (incl. sales, rental and machine servicing / maintenance)

Skills

• Communication & interpersonal skills
• Good planning and organising
• Analytical skills
• Problem solving
• Demonstrate out-of-the box, innovative thinking
• A natural disposition to serving customers

Behavioural Competencies

• Goal oriented
• Work well under pressure
• Confident, self-motivated professional who uses own initiative
• Demonstrate energy and drive
• Deliver with a high quality orientation
• High levels of integrity, ethical standards, morals and values
• Willing to do work diligently and honestly and taking full accountability
• A team player with a pleasant disposition who enjoys multi-disciplinary interactions and works effectively in a cross-functional team within a matrix structure

Package & Remuneration

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

Interested?

APPLICATION INSTRUCTIONS

• We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
• Interested applications are requested to submit their updated CVs (in Word.doc format) via email to therecruitmentguy @ outlook .com using Ref # 2120
  • Attach any relevant documentation that will support & enhance your application
  • (All) Tertiary and Secondary qualifications
  • (Any) Relevant Professional Memberships / Partnerships
  • (Any) Trade, Training and/or In-House certificates etc
  • (Any) Relevant operating and/or vehicle / hardware / equipment licenses,
  • (All) Previous employment references and their contactable details.
• Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.
• Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful.

#J-18808-Ljbffr

Title: D365 Information Systems Analyst

Area: Gauteng

Ref No.: TRG 2120

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

An opportunity for an experienced D365 INFORMATION SYSTEMS ANALYST (with Microsoft Systems certification) is required for permanent employment based in Gauteng.

Duties & Responsibilities

• Execute and manage information systems projects
  • Review information systems change requests from the business and qualify their technical feasibility.
  • Execute and manage information systems related projects, ensuring each project is adequately and timeously:
    • Scoped
    • Planned
    • Designed
    • Developed
    • Tested
    • Implemented
    • Supported
• Compile business/functional requirements documents (including process mapping)
  • Understand the needs of the business and determine how the information systems can enable and support those needs by:
    • Proactively identifying opportunities
    • Reactively listening to and understanding business needs
  • Document the business needs in appropriate business/ functional requirements document
  • Where relevant, map out as-is and to-be business processes and data flows
• Compile system design and specification documents
  • Design and document system changes and specifications for new/changed system functionality
  • Ensure design makes appropriate use of existing components to minimise cost
  • Ensure design maximises process efficiency and includes measures to monitor its effectiveness
  • Follow security by design principles to ensure security, privacy and confidentiality is inherent in all system development/changes
• Develop (low code), configure & implement system changes
  • Develop certain changes / new functionality related to Dynamics 365 and Power Apps, working closely with 3rd party partners where necessary.
  • Perform surface testing for changes/new functionality
  • Design, plan and coordinate user acceptance testing before implementing changes/new functionality
  • Implement system changes following the company’s change control procedure
• Provide level 3 support to users
  • As a functional expert in the respective information systems functional area, provide 3rd level system or user support where level 1 & 2 support have been unable to resolve an issue or achieve the desired outcome
  • Apply problem solving techniques to ensure all escalated issues are resolved
  • For problems, perform root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues
  • Identify where master data administration is not being performed adequately. Articulate and implement corrective action to ensure master data is appropriately maintained.
• Assist with business intelligence (BI) report development
  • On an ad hoc basis, assist in the development or maintenance of BI reports
• Continuously identify opportunities for business process and/or system functionality enhancements
  • Proactively identify opportunities for business process and/or system enhancements that will add further value to the business
• Remain up-to-date with the Microsoft technology stack as relevant to that used or to be used by the company
  • Proactively ensure your knowledge remains up to date with the Microsoft technology stack as relevant to that used by the company
  • Proactively suggest the adoption of new technologies / functionality that becomes available that may add value to the company
• Work effectively with 3rd party partners where relevant on projects and support
  • Certain activities will involve working with 3rd party partners. Ensure that they:
    • are effectively briefed
    • deliver according to our expectations in terms of scope, timelines and quality

Desired Experience & Qualification

• Minimum qualification: Relevant Tertiary Qualification IT or business related
• NON NEGOTIABLE: 5 years’ experience with ERP systems (preferably Microsoft Dynamics 365 or AX) in a similar role including the following:
  • ERP system design/implementation
  • SDLC
  • Business analysis
  • Systems architecture
• Microsoft Power Apps and Power Automate development
• Application development and SQL experience advantageous
• Relevant experience in the rental industry and machine maintenance advantageous

Knowledge

• Microsoft Dynamics 365, Dataverse and Power Apps development
• Functional requirements and system specification documentation
• Business analysis competencies
• Business process re-engineering competencies
• Cross-functional business experience (incl. sales, rental and machine servicing / maintenance)

Skills

• Communication & interpersonal skills
• Good planning and organising
• Analytical skills
• Problem solving
• Demonstrate out-of-the box, innovative thinking
• A natural disposition to serving customers

Behavioural Competencies

• Goal oriented
• Work well under pressure
• Confident, self-motivated professional who uses own initiative
• Demonstrate energy and drive
• Deliver with a high quality orientation
• High levels of integrity, ethical standards, morals and values
• Willing to do work diligently and honestly and taking full accountability
• A team player with a pleasant disposition who enjoys multi-disciplinary interactions and works effectively in a cross-functional team within a matrix structure

Package & Remuneration

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

Interested?

APPLICATION INSTRUCTIONS

• We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
• Interested applications are requested to submit their updated CVs (in Word.doc format) via email to therecruitmentguy @ outlook .com using Ref # 2120
  • Attach any relevant documentation that will support & enhance your application
  • (All) Tertiary and Secondary qualifications
  • (Any) Relevant Professional Memberships / Partnerships
  • (Any) Trade, Training and/or In-House certificates etc
  • (Any) Relevant operating and/or vehicle / hardware / equipment licenses,
  • (All) Previous employment references and their contactable details.
• Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.
• Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful.

#J-18808-Ljbffr

Please note that preference will be given to South African candidates from designated groups. Employee Value Proposition: Join our IS Support team and make a difference! The Information Systems (IS) support team is the backbone of our operations, ensuring that our systems run smoothly and enabling our teams to consistently meet and exceed client expectations. We invite you to join our IS support team, where you will be technically challenged, supported and valued, while enjoying a flexible work-life balance and being part of a high-performing, collaborative team. Here’s why you should consider becoming a part of our team: The role is challenging and rewarding. We primarily use Microsoft software and tools, providing a robust and reliable tech stack. Since this is a night operator role, the majority of your work will be remote, minimizing commuting time and avoiding traffic. You will receive a UPS to ensure uninterrupted remote working experience. The team and leadership are supportive and visible, you will not be isolated with two other support team members working complementary shifts. Be part of one of the leading Asset Management firms in South Africa, with international operations, a strong brand and reputation in the industry. The mother city is beautiful, there’s lots to do and see. Cape Town offers an active and vibrant culture and a good quality of life. When you relocate from another city, you will receive assistance with relocation costs. The organization is on the lookout for a dedicated IS Support Specialist ready to perform critical operations, configurations, and maintenance on their production systems. Your role will involve tracking, managing, and reporting on IT problems, ensuring swift resolutions and maintaining seamless operations. If you are a team player who is passionate about technology, we are waiting to hear from you. Responsibilities: Ensure that automated and data distribution processes are executed in a timely manner and adhere to service level agreements for both internal and external business clients. Document all automated and data distribution processes, service level agreements and escalation procedures including incidents, errors, and workarounds in the register. Perform all relevant predefined support and maintenance requests. Escalate all relevant incidents and errors to applicable second- and third-line support. Conduct trend analysis on incidents and problems to identify problem areas. Proactively implement appropriate measures, tools & systems to monitor availability of service components and data. Work closely with teams to ensure a continuous, stable, and efficient environment. Efficient and accurate execution of core job aspects. Person Specification Ideal qualifications/skills: Relevant Degree or Diploma. Ideal experience: Minimum of 2 years commercial application monitoring and support experience; ideally in the Investment Management and Financial Services industry, or similar environment. Tech Stack Tech Stack Required:T-SQLTech Stack Desired:SSRSAzure or similar cloud capabilityActive Batch or similar automation toolPower Shell or similar scripting languageC# #J-18808-Ljbffr

Title: D365 Information Systems Analyst Area: Gauteng Ref No.: TRG 2120 Salary: Market related TCTC available/negotiable Start Date: As soon as possible / Immediate (Negotiable) An opportunity for an experienced D365 INFORMATION SYSTEMS ANALYST (with Microsoft Systems certification) is required for permanent employment based in Gauteng. Duties & Responsibilities Execute and manage information systems projects Review information systems change requests from the business and qualify their technical feasibility. Execute and manage information systems related projects, ensuring each project is adequately and timeously:Scoped Planned Designed Developed Tested Implemented Supported Compile business/functional requirements documents (including process mapping) Understand the needs of the business and determine how the information systems can enable and support those needs by:Proactively identifying opportunities Reactively listening to and understanding business needs Document the business needs in appropriate business/ functional requirements document Where relevant, map out as-is and to-be business processes and data flows Compile system design and specification documents Design and document system changes and specifications for new/changed system functionality Ensure design makes appropriate use of existing components to minimise cost Ensure design maximises process efficiency and includes measures to monitor its effectiveness Follow security by design principles to ensure security, privacy and confidentiality is inherent in all system development/changes Develop (low code), configure & implement system changes Develop certain changes / new functionality related to Dynamics 365 and Power Apps, working closely with 3rd party partners where necessary. Perform surface testing for changes/new functionality Design, plan and coordinate user acceptance testing before implementing changes/new functionality Implement system changes following the company’s change control procedure Provide level 3 support to users As a functional expert in the respective information systems functional area, provide 3rd level system or user support where level 1 & 2 support have been unable to resolve an issue or achieve the desired outcome Apply problem solving techniques to ensure all escalated issues are resolved For problems, perform root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues Identify where master data administration is not being performed adequately. Articulate and implement corrective action to ensure master data is appropriately maintained. Assist with business intelligence (BI) report development On an ad hoc basis, assist in the development or maintenance of BI reports Continuously identify opportunities for business process and/or system functionality enhancements Proactively identify opportunities for business process and/or system enhancements that will add further value to the business Remain up-to-date with the Microsoft technology stack as relevant to that used or to be used by the company Proactively ensure your knowledge remains up to date with the Microsoft technology stack as relevant to that used by the company Proactively suggest the adoption of new technologies / functionality that becomes available that may add value to the company Work effectively with 3rd party partners where relevant on projects and support Certain activities will involve working with 3rd party partners. Ensure that they:are effectively briefed deliver according to our expectations in terms of scope, timelines and quality Desired Experience & Qualification Minimum qualification: Relevant Tertiary Qualification IT or business related NON NEGOTIABLE: 5 years’ experience with ERP systems (preferably Microsoft Dynamics 365 or AX) in a similar role including the following:ERP system design/implementation SDLC Business analysis Systems architecture Microsoft Power Apps and Power Automate development Application development and SQL experience advantageous Relevant experience in the rental industry and machine maintenance advantageous Knowledge Microsoft Dynamics 365, Dataverse and Power Apps development Functional requirements and system specification documentation Business analysis competencies Business process re-engineering competencies Cross-functional business experience (incl. sales, rental and machine servicing / maintenance) Skills Communication & interpersonal skills Good planning and organising Analytical skills Problem solving Demonstrate out-of-the box, innovative thinking A natural disposition to serving customers Behavioural Competencies Goal oriented Work well under pressure Confident, self-motivated professional who uses own initiative Demonstrate energy and drive Deliver with a high quality orientation High levels of integrity, ethical standards, morals and values Willing to do work diligently and honestly and taking full accountability A team player with a pleasant disposition who enjoys multi-disciplinary interactions and works effectively in a cross-functional team within a matrix structure Package & Remuneration Salary: Market related TCTC available/negotiable Start Date: As soon as possible / Immediate (Negotiable) Interested? APPLICATION INSTRUCTIONS We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy. Interested applications are requested to submit their updated CVs (in Word.doc format) via email to using Ref # 2120Attach any relevant documentation that will support & enhance your application (All) Tertiary and Secondary qualifications (Any) Relevant Professional Memberships / Partnerships (Any) Trade, Training and/or In-House certificates etc (Any) Relevant operating and/or vehicle / hardware / equipment licenses, (All) Previous employment references and their contactable details. Correspondence is reserved for the shortlisted candidates who meet the minimum requirements. Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful. #J-18808-Ljbffr

Title: D365 Information Systems Analyst Area: Gauteng Ref No.: TRG 2120 Salary: Market related TCTC available/negotiable Start Date: As soon as possible / Immediate (Negotiable) An opportunity for an experienced D365 INFORMATION SYSTEMS ANALYST (with Microsoft Systems certification) is required for permanent employment based in Gauteng. Duties & Responsibilities Execute and manage information systems projects Review information systems change requests from the business and qualify their technical feasibility. Execute and manage information systems related projects, ensuring each project is adequately and timeously:Scoped Planned Designed Developed Tested Implemented Supported Compile business/functional requirements documents (including process mapping) Understand the needs of the business and determine how the information systems can enable and support those needs by:Proactively identifying opportunities Reactively listening to and understanding business needs Document the business needs in appropriate business/functional requirements document. Where relevant, map out as-is and to-be business processes and data flows. Compile system design and specification documents Design and document system changes and specifications for new/changed system functionality. Ensure design makes appropriate use of existing components to minimise cost. Ensure design maximises process efficiency and includes measures to monitor its effectiveness. Follow security by design principles to ensure security, privacy and confidentiality is inherent in all system development/changes. Develop (low code), configure & implement system changes Develop certain changes/new functionality related to Dynamics 365 and Power Apps, working closely with 3rd party partners where necessary. Perform surface testing for changes/new functionality. Design, plan and coordinate user acceptance testing before implementing changes/new functionality. Implement system changes following the company’s change control procedure. Provide level 3 support to users As a functional expert in the respective information systems functional area, provide 3rd level system or user support where level 1 & 2 support have been unable to resolve an issue or achieve the desired outcome. Apply problem solving techniques to ensure all escalated issues are resolved. For problems, perform root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues. Identify where master data administration is not being performed adequately. Articulate and implement corrective action to ensure master data is appropriately maintained. Assist with business intelligence (BI) report development On an ad hoc basis, assist in the development or maintenance of BI reports. Continuously identify opportunities for business process and/or system functionality enhancements Proactively identify opportunities for business process and/or system enhancements that will add further value to the business. Remain up-to-date with the Microsoft technology stack as relevant to that used or to be used by the company Proactively ensure your knowledge remains up to date with the Microsoft technology stack as relevant to that used by the company. Proactively suggest the adoption of new technologies/functionality that becomes available that may add value to the company. Work effectively with 3rd party partners where relevant on projects and support Certain activities will involve working with 3rd party partners. Ensure that they:are effectively briefed deliver according to our expectations in terms of scope, timelines and quality. Desired Experience & Qualification Minimum qualification: Relevant Tertiary Qualification IT or business related. NON NEGOTIABLE: 5 years’ experience with ERP systems (preferably Microsoft Dynamics 365 or AX) in a similar role including the following:ERP system design/implementation SDLC Business analysis Systems architecture Microsoft Power Apps and Power Automate development. Application development and SQL experience advantageous. Relevant experience in the rental industry and machine maintenance advantageous. KNOWLEDGE Microsoft Dynamics 365, Dataverse and Power Apps development. Functional requirements and system specification documentation. Business analysis competencies. Business process re-engineering competencies. Cross-functional business experience (incl. sales, rental and machine servicing/maintenance). SKILLS Communication & interpersonal skills. Good planning and organising. Analytical skills. Problem solving. Demonstrate out-of-the box, innovative thinking. A natural disposition to serving customers. BEHAVIOURAL COMPETENCIES Goal oriented. Work well under pressure. Confident, self-motivated professional who uses own initiative. Demonstrate energy and drive. Deliver with a high-quality orientation. High levels of integrity, ethical standards, morals and values. Willing to do work diligently and honestly and taking full accountability. A team player with a pleasant disposition who enjoys multi-disciplinary interactions and works effectively in a cross-functional team within a matrix structure. Package & Remuneration Salary: Market related TCTC available/negotiable Start Date: As soon as possible / Immediate (Negotiable) Interested? APPLICATION INSTRUCTIONS We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy. Interested applications are requested to submit their updated CV’s (in Word.doc format) via email to using Ref # 2120Attach any relevant documentation that will support & enhance your application. Correspondence is reserved for the shortlisted candidates who meet the minimum requirements. Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful. #J-18808-Ljbffr

Title: D365 Information Systems Analyst Area: Gauteng Ref No.: TRG 2120 Salary: Market related TCTC available/negotiable Start Date: As soon as possible / Immediate (Negotiable) An opportunity for an experienced D365 INFORMATION SYSTEMS ANALYST (with Microsoft Systems certification) is required for permanent employment based in Gauteng. Duties & Responsibilities Execute and manage information systems projects Review information systems change requests from the business and qualify their technical feasibility. Execute and manage information systems related projects, ensuring each project is adequately and timeously:Scoped Planned Designed Developed Tested Implemented Supported Compile business/functional requirements documents (including process mapping) Understand the needs of the business and determine how the information systems can enable and support those needs by:Proactively identifying opportunities Reactively listening to and understanding business needs Document the business needs in appropriate business/ functional requirements document Where relevant, map out as-is and to-be business processes and data flows Compile system design and specification documents Design and document system changes and specifications for new/changed system functionality Ensure design makes appropriate use of existing components to minimise cost Ensure design maximises process efficiency and includes measures to monitor its effectiveness Follow security by design principles to ensure security, privacy and confidentiality is inherent in all system development/changes Develop (low code), configure & implement system changes Develop certain changes / new functionality related to Dynamics 365 and Power Apps, working closely with 3rd party partners where necessary. Perform surface testing for changes/new functionality Design, plan and coordinate user acceptance testing before implementing changes/new functionality Implement system changes following the company’s change control procedure Provide level 3 support to users As a functional expert in the respective information systems functional area, provide 3rd level system or user support where level 1 & 2 support have been unable to resolve an issue or achieve the desired outcome Apply problem solving techniques to ensure all escalated issues are resolved For problems, perform root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues Identify where master data administration is not being performed adequately. Articulate and implement corrective action to ensure master data is appropriately maintained. Assist with business intelligence (BI) report development On an ad hoc basis, assist in the development or maintenance of BI reports Continuously identify opportunities for business process and/or system functionality enhancements Proactively identify opportunities for business process and/or system enhancements that will add further value to the business Remain up-to-date with the Microsoft technology stack as relevant to that used or to be used by the company Proactively ensure your knowledge remains up to date with the Microsoft technology stack as relevant to that used by the company Proactively suggest the adoption of new technologies / functionality that becomes available that may add value to the company Work effectively with 3rd party partners where relevant on projects and support Certain activities will involve working with 3rd party partners. Ensure that they:are effectively briefed deliver according to our expectations in terms of scope, timelines and quality Desired Experience & Qualification Minimum qualification: Relevant Tertiary Qualification IT or business related NON NEGOTIABLE: 5 years’ experience with ERP systems (preferably Microsoft Dynamics 365 or AX) in a similar role including the following:ERP system design/implementation SDLC Business analysis Systems architecture Microsoft Power Apps and Power Automate development Application development and SQL experience advantageous Relevant experience in the rental industry and machine maintenance advantageous Knowledge Microsoft Dynamics 365, Dataverse and Power Apps development Functional requirements and system specification documentation Business analysis competencies Business process re-engineering competencies Cross-functional business experience (incl. sales, rental and machine servicing / maintenance) Skills Communication & interpersonal skills Good planning and organising Analytical skills Problem solving Demonstrate out-of-the box, innovative thinking A natural disposition to serving customers Behavioural Competencies Goal oriented Work well under pressure Confident, self-motivated professional who uses own initiative Demonstrate energy and drive Deliver with a high quality orientation High levels of integrity, ethical standards, morals and values Willing to do work diligently and honestly and taking full accountability A team player with a pleasant disposition who enjoys multi-disciplinary interactions and works effectively in a cross-functional team within a matrix structure Package & Remuneration Salary: Market related TCTC available/negotiable Start Date: As soon as possible / Immediate (Negotiable) Interested? APPLICATION INSTRUCTIONS We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy. Interested applications are requested to submit their updated CVs (in Word.doc format) via email to using Ref # 2120Attach any relevant documentation that will support & enhance your application (All) Tertiary and Secondary qualifications (Any) Relevant Professional Memberships / Partnerships (Any) Trade, Training and/or In-House certificates etc (Any) Relevant operating and/or vehicle / hardware / equipment licenses, (All) Previous employment references and their contactable details. Correspondence is reserved for the shortlisted candidates who meet the minimum requirements. Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful. #J-18808-Ljbffr

Please note that preference will be given to South African candidates from designated groups. Employee Value Proposition: Join our IS Support team and make a difference! The Information Systems (IS) support team is the backbone of our operations, ensuring that our systems run smoothly and enabling our teams to consistently meet and exceed client expectations. We invite you to join our IS support team, where you will be technically challenged, supported and valued, while enjoying a flexible work-life balance and being part of a high-performing, collaborative team. Here’s why you should consider becoming a part of our team: The role is challenging and rewarding. We primarily use Microsoft software and tools, providing a robust and reliable tech stack. Since this is a night operator role, the majority of your work will be remote, minimizing commuting time and avoiding traffic. You will receive a UPS to ensure uninterrupted remote working experience. The team and leadership are supportive and visible, you will not be isolated with two other support team members working complementary shifts. Be part of one of the leading Asset Management firms in South Africa, with international operations, a strong brand and reputation in the industry. The mother city is beautiful, there’s lots to do and see. Cape Town offers an active and vibrant culture and a good quality of life. When you relocate from another city, you will receive assistance with relocation costs. The organization is on the lookout for a dedicated IS Support Specialist ready to perform critical operations, configurations, and maintenance on their production systems. Your role will involve tracking, managing, and reporting on IT problems, ensuring swift resolutions and maintaining seamless operations. If you are a team player who is passionate about technology, we are waiting to hear from you. Responsibilities: Ensure that automated and data distribution processes are executed in a timely manner and adhere to service level agreements for both internal and external business clients. Document all automated and data distribution processes, service level agreements and escalation procedures including incidents, errors, and workarounds in the register. Perform all relevant predefined support and maintenance requests. Escalate all relevant incidents and errors to applicable second- and third-line support. Conduct trend analysis on incidents and problems to identify problem areas. Proactively implement appropriate measures, tools & systems to monitor availability of service components and data. Work closely with teams to ensure a continuous, stable, and efficient environment. Efficient and accurate execution of core job aspects. Person Specification Ideal qualifications/skills: Relevant Degree or Diploma. Ideal experience: Minimum of 2 years commercial application monitoring and support experience; ideally in the Investment Management and Financial Services industry, or similar environment. Tech Stack Tech Stack Required:T-SQLTech Stack Desired:SSRSAzure or similar cloud capabilityActive Batch or similar automation toolPower Shell or similar scripting languageC# #J-18808-Ljbffr

Overview

Durban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain.

According to our ENVISION2030 strategy, DUT’s DNA has two strands, namely ‘people-centred and engaged’ and ‘innovative and entrepreneurial’. These are interwoven intrinsically by a number of double pairs consisting of ‘values and principles’ that bind our double-helix together. The extrinsic expression of our DNA is via The DUT-Way; which demonstrates our collective character and behaviour.

The University’s ultimate goal is to contribute towards improving the lives and livelihoods of all it’s people, both internal and external. DUT consistently strives towards excellence and greatness in teaching-learning and in research-innovation; something that has been recognized recently when The Times Higher Education’s World University Rankings placed DUT within the top 500 universities in the world and within the top 5 universities in South Africa. The enactment of these internationally recognized strengths is demonstrated in our impactful engagement internally and externally in service of our localities, the region and the country at large.

APPLICATIONS ARE INVITED FROM INTERESTED PERSON(S) FOR THE UNDER MENTIONED POSTS. THE ADVERT IS OPEN TO INTERNAL AND EXTERNAL CANDIDATES THROUGH DUT WEBSITE

Position

Department of Information Systems

Associate Professor (Information Systems)

Ref: Post

Minimum Requirements

• Associate Professor: A relevant Doctorate Degree and an undergraduate degree in Information Systems/Information Technology/Electronic Engineering/Computer Engineering/Computer Science
• A minimum of seven DHET accredited publications/creative output over the preceding three years;
• Successful postgraduate supervision of at least two Master’s and one Doctorate
• A minimum of 7 years of experience in higher education

Recommendations

• Teaching experience at a University of Technology
• Teaching experience in the Information and Communications Technology (ICT) discipline
• Expertise in ICT
• Experience in curriculum development
• Experience in innovative teaching and learning technologies, including e-learning.

Summary of duties

The successful candidate will be expected to:

• Teach and examine at undergraduate and post-graduate levels and supervise Master’s students in ICT related Programmes as assigned by the HOD and/or Programme Coordinator.
• Carry out duties related to level coordination, curriculum development, teaching, research and community engagement.
• Attend and contribute to Programme, Department, Faculty and University staff meeting, programme planning and promotion of the discipline.
• Assume Headship responsibilities should circumstance demand for an appointee at the level of Professor, Associate Professor or Senior Lecturer; and
• Contribute to the Programme’s research endeavors.

Salary

Salary: Market related plus benefits

Contact

Contact Person: G Govindasamy

Email Address:

Status of Position

Permanent

Applications should include

• A fully completed prescribed application form which can be obtained from dut.ac.za (under the QUICK LINKS tab - @careers)
• A detailed curriculum vita (explicitly stating experience or knowledge in the above-mentioned fields)
• Covering letter.
• Certified copies of all academic records and certificates
• Current contact information of referees
• No manual applications will be accepted, and incomplete applications will be disregarded.
• Please email application to and quote the post reference and post description in the subject line

Kindly note: Communication will be entered into with short-listed candidates only and only applications made on our application for employment form would be considered.

“While DUT strives for equal opportunities, preference will be given to suitable candidates in terms of the University’s equity policy”

The University reserves the right NOT to make an appointment

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