Head of Service: APAC

Johannesburg, Gauteng WatersEdge Solutions

Posted 3 days ago

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Job Description

Direct message the job poster from WatersEdge Solutions

Candidate Experience and Marketing Manager @WatersEdgeSolutions | Bcom Marketing Management

WatersEdge Solutions is seeking an experienced and relationship-driven Head of Service: APAC to lead a high-performing client service function within a globally recognised tax recovery business. This is a leadership opportunity to own client delivery across the APAC region, scale service processes, and drive account growth across a premium institutional client base.

About the Role

As the Head of Service, you’ll manage a growing team of Client Service Executives and ensure that top-tier service is consistently delivered across all APAC client accounts. Working closely with senior leadership, you'll lead account reviews, streamline operational processes, and implement strategies to maximise client value and retention. This role combines strategic oversight with hands-on relationship management, playing a critical part in revenue expansion and client success.

Key Responsibilities

  • Lead, mentor, and scale a team of Client Service Executives to meet service and growth objectives
  • Drive performance management, goal setting, and team incentives aligned to business outcomes
  • Develop and implement strategies to deepen client engagement and satisfaction
  • Oversee all APAC client relationships, ensuring proactive communication and tailored support
  • Conduct strategic account reviews and identify upsell or cross-sell opportunities
  • Analyse client data and market trends to deliver commercial proposals and unlock growth
  • Identify inefficiencies and continuously improve internal service workflows
  • Resolve client issues promptly while driving improvements in service speed, accuracy, and compliance
  • Monitor industry trends and regulatory developments impacting the tax reclaim process
  • Report regularly on service performance and communicate insights to senior leadership

What You’ll Bring

  • Bachelor’s degree in Business, Finance, Accounting, Economics, or Law (with a commercial background)
  • Minimum 4 years’ experience in financial services, accounting, management consulting, or similar regulated B2B environment
  • Proven experience leading client-facing teams in a high-performance, client success environment
  • Deep understanding of asset management and institutional finance (B2B), with strong industry insight
  • Excellent communication and stakeholder engagement skills across all levels
  • Strong analytical mindset with the ability to problem-solve and drive efficiency
  • High proficiency in Excel and related reporting or documentation tools

Nice to Have

  • Familiarity with tax reclaim processes or regulatory financial services
  • Experience supporting clients in APAC markets
  • Exposure to SaaS, fintech, or digital transformation within a B2B service model

What’s On Offer

  • A high-impact leadership role within a globally respected service business
  • Competitive compensation and performance-driven incentives
  • Exposure to APAC’s leading institutional finance players
  • Continuous learning through industry workshops and legislative updates
  • Opportunity to contribute to a dynamic and values-driven leadership culture

Company Culture

At WatersEdge Solutions, we connect senior talent with companies redefining client excellence in global financial services. This is a business that values initiative, precision, and continuous improvement. You’ll join a team where leadership is hands-on, collaboration is key, and the client experience is the highest priority.

If you have not been contacted within 10 working days, please consider your application unsuccessful.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales, Finance, and Accounting/Auditing

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Business Line Manager - Service

Johannesburg, Gauteng Ann Swann Personnel

Posted 4 days ago

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Job Description

Key Responsibilities :

  • Lead and grow the aftermarket business by implementing a diversified product, customer, and channel strategy.
  • Define and execute the product service strategy for different product ranges within the region.
  • Build and maintain strong customer relationships to increase service revenue and customer retention.
  • Prepare accurate and timely service quotations, ensuring high conversion and customer satisfaction.
  • Collaborate with internal teams to improve service delivery, technical support, and field service capabilities.
  • Drive digital initiatives, including lead generation, data utilisation, and e-platform engagement.
  • Manage dealer networks through training, engagement, and loyalty programs to boost part sales and technical competence.
  • Take full P&L ownership for the Service Division in your territory and achieve agreed business targets.
  • Champion organisational development by ensuring talent development, succession planning, and leadership growth.

Your Mission Includes :

  • Achieve sustainable, profitable, inclusive growth in the region.
  • Grow market share (1 : 1 ratio) through a well-balanced approach of ad-hoc services, preventive maintenance, optimisation, and accessories.
  • Create and implement a Full Potential Plan based on the installed base of equipment.
  • Establish a structured team with clear KPIs, job descriptions, and annual appraisals.
  • Lead the planning process, becoming a project owner and mentor for team success.
  • Requirements :

  • Technical qualification or relevant degree in Engineering, Business, or related fields preferred.
  • Minimum 5+ years' experience in aftermarket sales, service management , or industrial equipment sectors .
  • Background in power tools or related mechanical / electrical technical industries.
  • Demonstrated success in growing service or parts sales and managing P&L responsibility.
  • Strong leadership, analytical, and strategic thinking capabilities.
  • Ability to develop teams and manage cross-functional collaboration.
  • Experience with dealer networks , field service teams , and digital transformation is a plus.
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    Talent Acquisition Lead

    Johannesburg, Gauteng Turner & Townsend

    Posted 7 days ago

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    Job Description

    Turner & Townsend is looking for an experienced Talent Acquisition Lead to support recruiting efforts across our Africa business. Based in Johannesburg, this role will identify opportunities for improvement, conduct efficiency and effectiveness analyses, and deliver a growth strategy in an ever-changing region with various diverging markets.

    This role will take on the following key responsibilities:

    • Lead talent acquisition responsibilities in Africa for vacancies across all divisions and locations.
    • Develop and lead effective talent acquisition strategies, including conventional and digital campaigns.
    • Drive usage and ensure compliance of the ATS functionality.
    • Produce monthly analysis on regional talent acquisition performance.
    • Manage third-party agency engagement contracts.
    • Drive Diversity & Inclusion (D&I) talent acquisition efforts by creating strategies and measuring progress.
    • Manage bulk hiring initiatives across the region.
    • Create a pipeline of candidates for future opportunities.
    • Conduct benchmarking exercises and ensure regional benchmarks are regularly updated.
    • Coordinate the Alumni programme for the Africa region.

    Qualifications:

    You will be a professionally experienced recruiter with proven talent acquisition experience, ideally in the construction sector, specifically within Cost Management, Project Management, or Project Controls disciplines.

    You will have:

    • Experience managing the end-to-end talent acquisition process.
    • Excellent stakeholder management skills.
    • Strong organizational skills and the ability to prioritize.
    • Proficiency in Microsoft Office.
    • Experience managing direct reports.

    Additional Information:

    Our people share our Purpose and Values. Turner & Townsend provides a great place to work where everyone can make change happen and influence a better world.

    We promote a healthy, productive, and flexible working environment that respects work-life balance.

    Turner & Townsend is an equal opportunity employer, celebrating diversity and committed to an inclusive environment for all employees. We encourage applications from all sectors of the community.

    If this sounds like a challenge you'd like to hear more about, please submit an application for our recruitment team to review.

    Learn more about us through our social media channels:

    • Twitter
    • Instagram
    • LinkedIn

    It is strictly against Turner & Townsend policy for candidates to pay any fees related to our recruitment process. No agency working with Turner & Townsend will ask candidates to pay fees at any time.

    Any unsolicited resumes/CVs submitted through our website or email are considered property of Turner & Townsend and are not subject to agency payment unless a formal agreement is in place. Agencies must be invited by the Recruitment Team to submit candidates.

    Remote Work: Employment Type: Full-time

    Key Skills: Illustration, Defence, HVAC, AJAX, Drafting, Customer Development

    Experience: Years

    Vacancy: 1

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    Senior Manager: Talent Acquisition and Talent Brand

    Johannesburg, Gauteng Discovery Limited

    Posted 9 days ago

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    Job Description

    Discovery People

    Head of Talent Acquisition and Talent Brand


    About Discovery

    Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

    Key Purpose

    To lead the talent ambition of attracting and recruiting the absolute best person for every role at Discovery

    Areas of responsibility may include but are not limited to

    • Benchmark and design best in class acquisition strategies, processes and systems in partnership with Heads of People, Center of Excellence/Expertise (COE) and business leaders.

    • Lead the talent acquisition and employer brand function working in close collaboration with Heads of People and Business Leaders to support them in shaping their acquisition and employer brand strategies.

    • Enable a memorable high quality candidate experience through the acquisition process: leverage data and feedback from surveys to continuously improve on the experience,

    • Elevate the company’s visibility as the employer of choice through amplifying the talent brand and EVP using the relevant sourcing and attraction channels.

    • Lead the talent acquisition function, COE and business teams to be brand ambassadors, identifying opportunities to build the Discovery brand;

    • Source and implement relevant tools to ensure the engagement of passive and active candidates for current and future business needs.

    • Develop and utilize metrics and reporting to ensure productivity and effectiveness of recruiting efforts.

    • Identify and manage external vendors and suppliers for candidate sourcing for the organization; contribute to vendor and agency selection contract negotiation and relationship management.

    • Build strong and dynamic relationships with the business and guide them on the agreed process and governance in place.

    • Lead and support the centre of expertise specialists and Business Unit Acquisition/Recruitment team members in building their capability, supporting growth and development.

    Key Competency Areas:

    • Values Driven:

    • Committed to integrity and ethics in business

    • Behaves consistently with Discovery Values

    • Optimistic:

    • Motivated by a positive future

    • Energized by challenges

    • Learns on the Fly:

    • Embraces the unfamiliar

    • Experiments to find solutions

    • Resilient:

    • Recovers quickly from setbacks

    • Grows from negative experiences

    • Instils trust:

    • Follows through on commitments

    • People Savvy:

    • High EQ with low ego

    • Works well with internal and external stakeholders

    • Drives Results:

    • Energizes self and others to achieve

    • Consistently exceeds goals

    • Problem Solver:

    • Looks beyond the obvious

    • Finds sustainable solutions

    Personal Attributes and Skills

    Personally credible: Builds and delivers professionalism through combining commercial and HR expertise to bring value to the organisation, stakeholders and peers:

    • Considers how best to add value and ensures own expertise is sufficiently developed to do so.

    • Shows enthusiasm to broaden own experience, knowledge, skills and self-insight

    • Passes on own skills to others, sharing knowledge and experience readily.

    • Accepts and acts on feedback on own performance, reacting appropriately to both constructive criticism and praise.

    • Offers sensible, impartial advice and is considered as wise counsel.

    Role Model: Acts with integrity, impartiality and independence, balancing personal, organisation and legal parameters.

    • Has a deep sense of own core values and operates within personal boundaries.

    • Consistently acts according to organisational and legal principles and agreed processes

    • Delivers to expectations and promises

    • Accepts responsibility and takes remedial and developmental action when mistakes are made.

    • Deals with personal data and information in a highly professional manner and within the boundaries of relevant legislation.

    Education and Experience

    • Relevant 3 year degree and / or post graduate qualification

    • Minimum 7- 10 years recruitment experience

    • Proven experience and successful track record in leading a Recruitment and/or Talent Management function

    • Experience in formulating talent acquisition strategies, processes and systems

    EMPLOYMENT EQUITY

    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people living with disabilities to apply.

    EMPLOYMENT EQUITY

    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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    Senior ER Consultant - Midrand - Gauteng

    Johannesburg, Gauteng Tfg Human Resources

    Posted 12 days ago

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    Job Description

    To play an advisory role on matters relating to legal compliance with employment law, employee misconduct and disciplinary action, poor performance incapacity, employee grievances and external dispute resolution (including representation at the Bargaining Council for the Clothing Manufacturing Industry and CCMA) across brands / divisions within TFG and TFG Africa.

    In addition, to consult on more complex cases, assist with ensuring that TFG is compliant with legislation governing employment, assist with research and give input into the development of policies and training material as well as capacity building of internal customers.

    Responsibilities:

    • Assist line managers to resolve grievances
    • Consult with line managers on cases of misconduct
    • Provide guidance in terms of disciplinary processes
    • Consult regarding FWWs and CFWWs
    • Draft charges
    • Review outcomes of enquiries to ensure fairness and consistency
    • Consult with line managers on cases of poor performance and ill health incapacity
    • Consult with line managers on S189 processes
    • Prepare applications / affidavits / documents for CCMA processes
    • Represent the company at the CCMA / BC – in limine, conciliation and arbitration
    • Upload and update cases on ER system
    • Keep abreast of developments in employment legislation and case law
    • Assist with facilitation of ER training
    • Ensure business compliance with labour legislation and case law
    • Assist SPA: ER Domain with research and drafting ER related policies
    • Provide input into development of ER related training material
    • Provide input and guidance to ensure capacity building of ER consultants

    Requirements:

    • Minimum 5 years functional ER experience
    • Solid experience of the clothing manufacturing industry and/or retail industry
    • Experienced at representing at the Bargaining Council and CCMA
    • An HR-related or legal qualification is essential, and any ER related qualification, advantageous
    • Solid knowledge of disciplinary and grievances procedures
    • Solid experience in representing the employer at conciliation, con/arb, in limine hearings and arbitration
    • Thorough knowledge of employment law and labour legislation governing the clothing manufacturing industry and/or retail industry in SA
    • Knowledge of employment law and labour legislation in other African countries is advantageous
    • Litigation and drafting skills essential
    • The ability to influence
    • Facilitation skills
    • Experience dealing with unionised environment is advantageous
    • Excellent interpersonal and communication skills
    • Resilience in the face of obstacles
    • Ability to work under pressure
    • Team orientated
    • High work ethic
    • Willingness to share knowledge and capacitate others
    • Must be able to travel locally and outside of SA

    Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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    Mobile Engineer – Future Talent Pool

    Johannesburg, Gauteng Blue Bean Software

    Posted 13 days ago

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    Job Description

    What We Do

    At Blue Bean Software, we’re not just building software—we’re shaping the future. As a leading custom software and product development company, we partner with both large enterprises and dynamic start-ups to solve their most complex challenges. From high-stakes projects in the financial services industry to groundbreaking ventures in agritech and healthtech, we deliver tailored solutions that blend cutting-edge technology with a deep understanding of our clients’ needs.

    We’re pioneers in our field, constantly pushing boundaries and redefining what’s possible. If you’re passionate about solving real-world problems with innovative tech, you’ll find a home here.

    Who We Are

    Blue Bean Software is more than a workplace—it’s a community of brilliant minds. We’ve created an environment where software engineers, developers, and tech enthusiasts can thrive, grow, and express themselves freely. Here, you’ll have the freedom to master your craft, collaborate with like-minded professionals, and tackle challenges that inspire you.

    We’re committed to fostering a culture of trust, integrity, and self-motivation. At Blue Bean, you’re not just an employee—you’re a valued member of a team that’s driven by curiosity, innovation, and a shared passion for excellence.

    How We Work

    Forget rigid hierarchies and red tape. At Blue Bean, we operate with a flat organisational structure that empowers every team member to make an impact. Collaboration is at the heart of everything we do, and we believe in giving our people the autonomy to make agile decisions and drive results.

    We’re all about streamlined communication, creative problem-solving, and delivering exceptional customer service. Whether you’re working on a high-profile project or brainstorming the next big idea, you’ll have the support and freedom to excel.

    Role Overview

    We are continuously seeking talented Mobile Engineers to join our talent pool for future opportunities. By submitting your details, you can be pre-vetted for roles where you can design, develop, and deliver innovative mobile applications that enhance user experiences across iOS, Android, or cross-platform frameworks.

    Key Responsibilities
    • Develop high-quality mobile applications using iOS (Swift) , Android (Kotlin) , or cross-platform frameworks like Flutter or React Native .
    • Collaborate with designers, product managers, and backend teams to implement features and ensure seamless integration.
    • Optimise applications for performance, usability, and scalability.
    • Ensure compatibility across devices, screen sizes, and operating system versions.
    • Write clean, maintainable, and well-documented code.
    • Troubleshoot and resolve issues to ensure smooth functionality and user satisfaction.
    • Stay updated with the latest mobile development trends, tools, and best practices.
    Your Skills and Experience
    • Proficiency in mobile development frameworks such as Swift, Kotlin, Flutter, or React Native.
    • Strong understanding of mobile UI/UX principles and best practices.
    • Experience with RESTful APIs and integrating mobile apps with backend services.
    • Familiarity with version control systems (e.g., Git) and CI/CD pipelines for mobile development.
    • Knowledge of mobile app testing frameworks and tools (e.g., Appium, XCTest, Espresso).
    • Ability to work in agile environments and deliver under tight deadlines.
    • Experience with app store submission processes (Google Play, Apple App Store) is a plus.
    Additional Information Competencies
    • Capable of contributing to the development of innovative solutions.
    • Proven ability to perform effectively under pressure and meet tight deadlines.
    • Self-driven with a proactive approach to tasks and challenges.
    • Strong team player with the ability to collaborate effectively in a team environment.
    Why Submit Your Details?

    By joining our talent pool, you’ll be first in line for exciting opportunities to become a part of our team, working on innovative projects and cutting-edge technologies.

    Here, you’re more than just a developer or a designer—you’re a catalyst for change in how people interact with technology. Step into a world where digital products don’t just function—they make an impact. A world where you carve your own path to success, surrounded by a team that’s as authentic as it is exceptional.

    Sound like your kind of place?

    Take the leap and join us!

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    Senior Business Partner, People & Culture, Group Functions, Finance & Value Management

    Johannesburg, Gauteng Standard Bank of South Africa Limited

    Posted 13 days ago

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    Job Description

    Senior Business Partner, People & Culture, Group Functions, Finance & Value Management

    Job Overview

    Business Segment: Group Functions

    Location: ZA, GP, Johannesburg, 30 Baker Street

    To lead the People & Culture agenda for the Group Functions Finance & Value Management portfolio, using specialist knowledge, collaborating with senior stakeholders; advising the area on crafting & execution of bespoke & pragmatic people solutions. To formulate a way forward for the Group Functions, Finance & Value Management portfolio that is fit for purpose, advances the business agenda & people experience within a transforming organisation. To lead the portfolio’s change agenda, managing various stakeholders, ensuring visibility of the Business Partnering team in resolving highly complex problems.

    Qualifications

    Minimum qualifications
    Degree in Human Resources Management / Behavioural Science / Social Science.

    Experience required
    • 10 years or more experience in People & Culture, with at least 5 years managing and leading a team.
    • Experience focusing on partnering with business managers, taking a commercial approach, using data & insights.
    • Experience within a multinational company working with and influencing senior management teams on People & Culture matters in a complex environment.
    • Demonstrated track record of successfully coaching & influencing business managers on people issues.
    • Deep knowledge & understanding of the role People & Culture management plays in enabling business commercial & social relevance, whilst remaining relevant to the people within the business.
    • Track record of successfully implementing integrated, effective People & Culture solutions in support of business specific objectives & driving for a sustainable performance in the businesses.
    • Prior experience in positioning employee centric People & Culture products to support business objectives.

    Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or

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    Business Partner, People & Culture, Personal & Private Banking, Gauteng North

    Johannesburg, Gauteng Standard Bank of South Africa Limited

    Posted 13 days ago

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    Job Description

    Business Partner, People & Culture, Personal & Private Banking, Gauteng North

    Job Overview

    Business Segment: Personal & Private Banking

    Location: ZA, GP, Johannesburg, Baker Street 30

    To work independently and provide end-to-end People and Culture value chain business partner support for the Personal & Private Banking, Gauteng North portfolio applying specialist knowledge and judgement to resolve complex challenges. To provide business partnering advisory support to business stakeholders within the allocated portfolio/s of responsibility in PPB giving P&C guidance in support of the overall people experience and business objectives in an ever-changing environment.

    Qualifications

    Minimum qualifications:
    Degree in Human Resources Management / Behavioural Science / Social Science.

    Experience required:
    Minimum 5 -7 years experience in People & Culture, with strong preference to a partnering role.
    Experience within a multinational company working with senior management teams in a complex environment.
    Track record of successfully implementing integrated, effective People & Culture solutions in support of business specific objectives & driving for a sustainable performance in the businesses.
    Demonstrated knowledge & understanding of the role People & Culture management plays in enabling business commercial & social relevance, whilst remaining relevant to the people within the business.

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    Solution Architect – Future Talent Pool

    Johannesburg, Gauteng Blue Bean Software

    Posted 13 days ago

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    Job Description

    What We Do

    At Blue Bean Software, we’re not just building software—we’re shaping the future. As a leading custom software and product development company, we partner with both large enterprises and dynamic start-ups to solve their most complex challenges. From high-stakes projects in the financial services industry to groundbreaking ventures in agritech and healthtech, we deliver tailored solutions that blend cutting-edge technology with a deep understanding of our clients’ needs.

    We’re pioneers in our field, constantly pushing boundaries and redefining what’s possible. If you’re passionate about solving real-world problems with innovative tech, you’ll find a home here.

    Who We Are

    Blue Bean Software is more than a workplace—it’s a community of brilliant minds. We’ve created an environment where software engineers, developers, and tech enthusiasts can thrive, grow, and express themselves freely. Here, you’ll have the freedom to master your craft, collaborate with like-minded professionals, and tackle challenges that inspire you.

    We’re committed to fostering a culture of trust, integrity, and self-motivation. At Blue Bean, you’re not just an employee—you’re a valued member of a team that’s driven by curiosity, innovation, and a shared passion for excellence.

    How We Work

    Forget rigid hierarchies and red tape. At Blue Bean, we operate with a flat organisational structure that empowers every team member to make an impact. Collaboration is at the heart of everything we do, and we believe in giving our people the autonomy to make agile decisions and drive results.

    We’re all about streamlined communication, creative problem-solving, and delivering exceptional customer service. Whether you’re working on a high-profile project or brainstorming the next big idea, you’ll have the support and freedom to excel.

    Role Overview

    We are continuously seeking experienced Solution Architects to join our talent pool for future opportunities. By submitting your details, you can be pre-vetted for roles where you can design and deliver innovative, scalable, and secure solutions that align with business goals and technical requirements.

    Key Responsibilities
    • Collaborate with stakeholders to understand business needs and translate them into technical solutions.
    • Design end-to-end architectures that integrate seamlessly with existing systems and technologies.
    • Provide technical leadership and guidance to development teams throughout the project lifecycle.
    • Evaluate and recommend tools, technologies, and frameworks to ensure optimal performance and scalability.
    • Ensure solutions adhere to industry best practices, security standards, and compliance requirements.
    • Create and maintain architectural documentation, including diagrams, guidelines, and roadmaps.
    • Act as a bridge between technical teams and business stakeholders, ensuring clear communication and alignment.
    Your Skills and Experience
    • Proven experience as a Solution Architect or in a similar role.
    • Strong knowledge of software architecture principles, design patterns, and best practices.
    • Expertise in cloud platforms (AWS, Azure, GCP) and hybrid cloud solutions.
    • Proficiency in designing RESTful APIs, microservices, and event-driven architectures.
    • Familiarity with DevOps practices, CI/CD pipelines, and infrastructure-as-code (IaC).
    • Excellent problem-solving skills and the ability to think strategically.
    • Strong communication and stakeholder management skills.
    • Relevant certifications (e.g., AWS Certified Solutions Architect, TOGAF) are a plus.
    Additional Information Competencies
    • Capable of contributing to the development of innovative solutions.
    • Proven ability to perform effectively under pressure and meet tight deadlines.
    • Self-driven with a proactive approach to tasks and challenges.
    • Strong team player with the ability to collaborate effectively in a team environment.
    Why Submit Your Details?

    By joining our talent pool, you’ll be first in line for exciting opportunities to become a part of our team, working on innovative projects and cutting-edge technologies.

    Here, you’re more than just a developer or a designer—you’re a catalyst for change in how people interact with technology. Step into a world where digital products don’t just function—they make an impact. A world where you carve your own path to success, surrounded by a team that’s as authentic as it is exceptional.

    Sound like your kind of place?

    Take the leap and join us!

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    Partner, Learning, People & Culture, COO

    Johannesburg, Gauteng Standard Bank of South Africa Limited

    Posted 13 days ago

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    Job Description

    Job Overview

    Business Segment: Group Functions

    Location: ZA, GP, Johannesburg, 30 Baker Street

    To enable a positive workforce experience for Group CoEs or designated business unit/corporate function/geography, by solutioning to address requirements. To partner with relevant stakeholders, driving efficiencies and commercial viability across design, development and delivery of learning experiences within the business area(s). To understand strategy and shifts in CoE practice, implementing end-to-end solutions, prioritising and aligning CoE initiatives implemented, to address needs.

    Qualifications

    Minimum qualifications
    Degree in Social Science or equivalent.

    Experience required
    • Minimum of 5-8 years demonstrated workplace experience in Learning.
    • Prior experience in adopting learning innovation tools to curate pioneering, digitally
    enabled and integrated learning solutions.
    • Experience in analysing trends in local and international digital innovation, and preparation of analytics and metrics using insights to support the forecasting of future changes in CoE practices, processes, and solutions.
    • Experience in working with and deriving value from learning platforms such as Degreed, Udemy, Coursera, etc would be advantageous
    • Must have experience focusing on partnering with business stakeholders, taking a commercial approach, using data & insights.
    • Experience within a multinational company working with and influencing senior management teams on Learning matters in a complex environment.
    • Track record of successfully implementing integrated, effective Learning solutions in support of business specific objectives & driving for a sustainable performance in the businesses.
    • Working knowledge of technology, data and APIs.
    • Must have experience in partnering, building and delivering learning solutions in technology, exposure to platforms and vendor management.
    • Experience with Microsoft Office 365 and Power Platform to enhance productivity and drive collaboration.
    • Must have a sound understanding of learning frameworks such as the 70:20:10 model, 6 Ds, etc.
    • Should be able to partner stakeholders directly, gather requirements aligned to strategic objectives and deliver end-to-end solutions with minimal supervision.
    • Experience in designing and implementing initiatives that drive operational excellence through process optimisation and demonstrable productivity improvements.
    • Must demonstrate adaptability and flexibility to adjust learning strategies in response to shifting business priorities and diverse audience needs.

    Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or

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