35 Hospitality & Tourism jobs in South Africa

Kendrick Recruitment is seeking a capable and experienced Lodge Manager for a renowned luxury safari lodge located in the Greater Kruger area. The successful candidate will act as the second-in-command to senior management and play a key leadership role in the daily operations of the lodge.

Key Responsibilities:

Oversee all operational departments including housekeeping, maintenance, butlers, and general staff

Ensure high standards of guest service and lodge presentation are consistently maintained

Enforce systems and procedures to ensure efficiency and consistency across departments

Support the senior management team in delivering an exceptional guest experience

Lead by example with a friendly yet firm management style

Motivate and manage staff to ensure discipline, teamwork, and adherence to lodge standards

Assist in stock control, staff scheduling, and lodge administration

Requirements:

Minimum of 3–5 years’ experience in a similar role within a 5-star luxury lodge environment

Proven leadership and staff management skills

Strong organisational and problem-solving abilities

Confident, professional, and approachable demeanour

Excellent communication skills and attention to detail

Ability to thrive in a remote bush environment

Package Includes:

Private ensuite apartment accommodation

All meals provided while on duty

Structured 21/7 work cycle

This is a fantastic opportunity for a confident and hands-on lodge professional looking to grow their career within a high-end safari environment. Suitable candidates are invited to submit their CV for consideration.

Kendrick Recruitment is now seeking an enthusiastic and dynamic Guest Relations Manager to join a leading luxury travel company based in Cape Town. This role is ideal for someone with an energetic personality and a background in five-star hospitality, who thrives in a guest-facing role and can complement a vibrant, fast-paced team.

Key Responsibilities:

Serve as the primary point of contact for high-end clients, ensuring a seamless and personalised guest experience

Build and maintain strong relationships with local partners and service providers in Cape Town

Coordinate bespoke travel itineraries, activities, and services tailored to each guest’s preferences

Support and work closely with the Guest Experience Manager to deliver exceptional service at every touchpoint

Manage guest expectations, resolve concerns promptly, and anticipate client needs

Represent the brand with professionalism, energy, and attention to detail

Work collaboratively with internal teams, ensuring all guest arrangements are executed flawlessly

Requirements:

Existing network or professional connections within Cape Town’s hospitality or tourism industry

Minimum 3–5 years’ experience in guest relations or front-of-house management in a luxury 5-star hospitality environment

A go-getter personality with excellent interpersonal and communication skills

Confident, professional, and presentable with a warm and engaging demeanour

Strong organisational and multitasking skills

Ability to work independently and as part of a dynamic team

Comfortable working in an office-based role

Flexibility to adapt to increased workloads during peak season (November to February)

Working Hours:

Monday to Friday: 08h30 – 17h00 (may vary depending on season and operational requirements)

This is a rare opportunity to join a top-tier travel brand and help create unforgettable experiences for international guests. Apply now to take the next step in your luxury hospitality career.

Kendrick Recruitment is seeking a professional and experienced Reservationist for a luxury travel company based in Cape Town. This role is ideal for a candidate who has trade experience, is passionate about high-end travel, and can deliver exceptional service to discerning international clientele.

Key Responsibilities:

Handle reservations for private safaris and tailor-made travel experiences

Manage and communicate with high-end guests, ensuring service excellence at every touchpoint

Liaise with agents and suppliers to secure bookings and confirm arrangements

Provide back-up support to the Admin Sales Support team when required

Operate within American time zones, as this is the company’s primary market

Maintain accurate reservation records and ensure seamless guest experiences from enquiry to post-travel follow-up

Represent the brand with professionalism and a high level of personal presentation

Requirements:

Minimum of a Matric certificate

Previous trade experience within the luxury travel or hospitality sector is essential

Experience dealing with high-net-worth individuals and 5-star level service expectations

Ability to work within strict timelines and remain calm under pressure

Presentable, professional, and detail-oriented

Experience with CRM and operational systems such as HubSpot and Monday.com is advantageous

Willingness to work in an office-based environment

Strong communication skills, both written and verbal

Ability to work independently and within a team

This is an exciting opportunity for a well-groomed and experienced reservationist to join a dynamic, top-tier travel company that crafts bespoke experiences for international luxury travellers. Apply now to be part of this world-class team.

From budgets and trustee meetings to operational oversight and contractor management, you'll be the central point of contact.

If you’re the kind of professional who stays the course, builds trust, and gets things done —we want YOU to apply. This isn’t a stepping-stone role; it’s a long-term opportunity for someone who takes pride in doing the job properly and seeing the results over time.

Preparation of annual budgets

Preparation of budget variance reports as required

Liaison with Financial Trustees

Management of arrears

Preparation and presentation of all weekly/monthly reports to Trustees

Setting up of recoveries and adjustments to levies

Attendance of Trustee’s meetings, AGM’s as well as SGM’s

Preparation of all reports etc. for the relevant Body Corporate/POA meetings

Taking and distribution of minutes

Actioning of matters arising from these minutes

Communication with owner and tenants where necessary

Monthly Newsletters

Management of annual maintenance

Management of preventative maintenance

Day to day emergency maintenance

Liaison with Maintenance Contractors

Inspections of buildings on a regular basis (to be determined)

Management of all operational contractors i.e. cleaning, security etc.

Management of on-site Maintenance Teams

Preparation and distribution of operations reports to trustees

Liaisons with all Owners / Trustees

Correspondence to all Owners / Trustees

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The successful candidate will be responsible for, but not limited to:

GROUP FINANCE MANAGER - R720k - R600k pa - CBD, CAPE TOWN

The opportunity to shape a growing business group at a foundational level

Exposure to diverse business models and entrepreneurial leadership

A dynamic, fast-paced environment with real room to grow

Financial Strategy & Planning

Own the full budgeting and forecasting cycle across all group companies

Provide decision-ready insights to the CEO and exec team

Run financial models for business expansions and asset investments

Group Reporting & Controls

Build and implement standardised reporting frameworks

Develop risk controls, policies, and governance procedures

Ensure all statutory obligations and regulatory filings are accurate and up to date

Cash Flow & Treasury Oversight

Maintain daily and long-range visibility into cash across group entities

Optimise working capital and manage relationships with banking partners

Oversee any group funding structures, reserves, or facilities

Leadership & Systemisation

Introduce fit-for-purpose finance systems and tools to streamline reporting

Oversee (and later build) a capable finance team

Prepare for audit readiness and support external financial reviews

What We’re Looking For:

Degree in Accounting, Financial Management, or equivalent

5+ years ideally across multi-entity structures

Experience in property, services, or entrepreneurial sectors an advantage

Strong cash flow management and financial modelling skills advantageous

Confident communicator who can partner at exec level and roll up sleeves when needed

The opportunity to shape a growing business group at a foundational level

Exposure to diverse business models and entrepreneurial leadership

A dynamic, fast-paced environment with real room to grow

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General Manager / Couple | Luxury Lodge | Eastern Cape

R40,000 (Negotiable for a Couple)

Kendrick Recruitment is seeking an experienced General Manager or Management Couple to lead a prestigious luxury lodge in the Eastern Cape. This senior leadership position requires a dynamic individual or couple with strong hospitality skills and operational expertise to ensure the smooth running and growth of the lodge.

Key Responsibilities:

Overall Functioning of the Lodge

Maintain style and presentation of the lodge

Oversee hospitality and guest hosting

Ensure excellent guest experiences

Manage housekeeping operations

Supervise restaurant and bar functions

Oversee maintenance and garden upkeep

Staff Management

Recruit and train staff

Ensure compliance with HR requirements

Maintain communication with staff and unions

Marketing

Manage reservations process and follow-up

Monitor and enhance guest satisfaction

Reporting to Directors

Prepare weekly Exco reports

Monitor monthly and quarterly performance against budget (management accounts prepared externally)

Project quarterly cash flow

Provide operational reporting and staff assessments

Communication with SANParks

Maintain open and effective communication channels with park management

The Ideal Candidate:

Minimum 5 years’ experience in 5-star hospitality environments

Classic style and professional appearance reflecting lodge standards

Engaging personality, approachable, tactful, with a good sense of humour

Willingness to go the extra mile for guests and staff

Strong lateral thinking and resourcefulness to enhance guest experiences

Confident and assured leadership presence

Candidate Specification:

Key Selection Criteria

Previous experience in front-of-house and back-office lodge operations

Prior managerial role at a 5-star establishment

Proficient in Microsoft Office applications

Experience with Semper and Guest Centric software preferred

Familiarity with channel management and client acquisition essential

Critical Competencies:

Leadership: Ability to lead and motivate a loyal, longstanding team

Financial Acumen: Budget management and financial control skills

Reporting: Competence in occupancy reporting and use of lodge systems

Communication: Maintain open communication with directors and stakeholders

Relationship Management: Build and maintain positive relationships with SANParks and other key partners

This is an excellent opportunity to lead a luxury lodge in a unique setting, combining operational management with exceptional guest and team engagement. Candidates meeting the above criteria are encouraged to apply.

Front of House Anchor | Luxury Game Lodge | Near Hoedspruit

Kendrick Recruitment is now seeking a well-rounded and experienced Front of House Anchor for a luxury game lodge located near Hoedspruit. This position is ideal for a hospitality professional who thrives in a guest-facing role, with strong administrative skills and a passion for delivering exceptional service.

Key Responsibilities:

Oversee front of house operations including guest check-ins and daily lodge activity

Manage administrative duties including accounts and stock control

Monitor and maintain quality control of food presentation and service

Supervise and support the kitchen team in menu planning and execution

Lead a small team of housekeepers, including HR responsibilities and scheduling

Motivate and manage staff to maintain high standards of service

Deliver excellent customer service and support guest needs throughout their stay

Requirements:

Minimum 2–4 years’ experience in a Front of House role at a 4–5 star establishment

Matric (Grade 12) qualification

Computer literate with strong administrative and organisational skills

Excellent sales and customer care abilities

Proven experience in stock control across bar, food, and curio departments

Good leadership and team management capabilities

Valid driver’s licence

Knowledge of reservations systems such as Innkeeper is advantageous but not essential

This is a fantastic opportunity for someone looking to grow their career in a prestigious lodge environment, offering a dynamic and supportive workplace in the heart of the bushveld.

Tour Guide | Luxury Property Group | Cape Point

Kendrick Recruitment is currently seeking a passionate and professional Tour Guide to join a luxury property group based in the Cape Point area. This exciting opportunity is ideal for a qualified and experienced guide who enjoys delivering exceptional guest experiences across the Western Cape.

Key Responsibilities:

Conduct guided tours for guests across the group’s Western Cape properties

Lead daily tours including Cape Point, the Cape Winelands, and Cape Town City

Deliver engaging and informative commentary throughout all tour experiences

Ensure all guests have a safe, enjoyable, and memorable time

Provide exceptional service while upholding luxury hospitality standards

Earn additional income through attractive commissions and guest tips

Requirements:

Registered and qualified Tourist Guide (Western Cape)

Valid PDP (Professional Driving Permit)

Strong knowledge of Cape Town, Winelands, and surrounding regions

Excellent communication and interpersonal skills

Professional appearance and attitude

Reliable, punctual, and highly organised

This is a fantastic opportunity to join a prestigious and dynamic hospitality environment with great earning potential and opportunities for growth. Candidates who meet the above requirements and have a passion for guiding and showcasing the beauty of the Western Cape are encouraged to apply.