What Jobs are available for Tour Guide in South Africa?

Join the Hotspots2c Team as a Tour Guide

Hotspots2c, a long-standing and successful inbound tour operator, is expanding our dynamic guiding team. We are looking for passionate, professional, and accredited tour guides to represent our brands and deliver unforgettable travel experiences across Cape Town and the Western Cape.

As a tour guide with us, you will have the opportunity to represent our multi day adventure brand, Hotspots2c as well as our luxury brand, Africa Select Journeys.

Positions available:

• Full-Time Tour Guides
  – Competitive guaranteed monthly salary package, including on the road insurance and a company-funded retirement annuity.
• Freelance Tour Guides
  – Flexible opportunities for experienced guides looking to collaborate on a project basis.

Requirements:

• Code 10 Driver's Licence
• Valid PDP (Professional Driving Permit)
• Current and valid South African Tour Guiding Accreditation

If you're enthusiastic about sharing South Africa's stories, landscapes, and culture with the world, we'd love to hear from you.

Apply now by sending your CV, accreditation, and a short motivation letter to

VACANT POSITION – GAME RESERVE TOUR GUIDE/OPERATIONS & ADMINISTRATION

Kedar Heritage Lodge, Conference Centre & Spa in the Northwest Province, is committed to preserving the environment, promoting African heritage, and hospitality. Kedar Heritage Lodge, Conference Centre & Spa focuses on detail, personal service, and beautiful surroundings to provide an unforgettable experience for guests.

Kedar Heritage Lodge Conference Centre & Spa requires the services of a tour/safari guide with administrative skills.

A tour guide with administration skills that operates and maintain game drive vehicles, guides guests through the reserve, provides interpretive information on flora and fauna, and handles various administrative tasks. Key duties include ensuring vehicle safety and readiness, enforcing reserve rules, fostering a positive guest experience, and assisting with lodge operations by managing guest bookings, inventory, and reporting. Kedar will also train the candidate on how to guide guided museum and heritage tours. The successful candidate must be energetic, dynamic and be able to handle doing different activities, fulfilling the odd administrative duty and aiding management.

Game Driving & Guest Experience

• Vehicle Management: Conduct daily checks to ensure game drive vehicles are in excellent working condition, clean, well-maintained, and equipped for guest safety.
• Guest Safety & Guiding: Prioritize guest, staff, and animal safety, driving responsibly and enforcing reserve rules.
• Interpretation: Provide guests with engaging information about the local flora, fauna, geology, and conservation efforts to enrich their experience.
• Guest Relations: Assist guests with queries, ensure their comfort and safety, and contribute to an exceptional and memorable visit.

Administrative & Operational Duties

• Record Keeping: Accurately record vehicle usage, drinks issued, and any other relevant data for operational efficiency.
• Inventory Management: Monitor and spot-check inventory of operating equipment and supplies, ensuring stock is maintained and accurate records are kept.
• General Support: Assist with additional duties such as check-in/check-out of guests, or other tasks to support the smooth operation of the lodge.
• Data Entry: Enter data into databases accurately, requiring strong attention to detail and computer literacy.

Qualifications & Skills

• Driver's License: A valid driver's license (Preferable if presented with Professional Driving Permit (PDP))
• Technical Skills: Strong computer literacy.
• Interpersonal Skills: Excellent communication, customer service, and interpersonal skills to interact effectively with guests and staff.
• Knowledge: Strong knowledge of the local ecosystem, wildlife, and conservation principles.
• Flexibility & Initiative: Ability to adapt to changing situations, work under pressure, and take initiative to improve processes.
• Attention to Detail: Crucial for vehicle checks, record-keeping, and accurate data entry.
• Teamwork & Independence: Ability to work as part of a team while also being capable of working independently.

Please send your CV to Linda O'Dwyer at by no later than 06 November 2025.

Only shortlisted applicants will be contacted. Should you have not received a response within 14 days, please consider your application as having been unsuccessful

Job Types: Full-time, Temp to perm

Work Location: In person

Passionate about animals? We are looking for an allrounder that can conduct guided tours through our alpaca herd and educate and entertain at the same time.

This job has many aspects,

From guiding tours

Training of animals

Assisting in the day to day affairs of the farming operation.

You will also be required to help out in the coffee shop if needed.

Must be able to work independently as well as in a team.

The ideal candidate

• Has an animal background, preferably horses or livestock.
• The candidate must be in good physical condition and capable of performing tasks that require strength, endurance and mobility. This includes lifting and carrying heavy objects, handling animals and various physical outdoor activities.

Own transport is essential.

Working days are 5 days a week, falling mostly over weekends. You will have one weekend off a month. Will be explained in detail in interview

Job Types: Full-time, Permanent

Application Question(s):

• What working animal experience do you have?
• What is your salary expectation?

Work Location: In person

Company Description

At Cape Solutions UK, we provide smart, flexible outsourced sales, customer service, and support solutions with UK-led quality and global delivery. Our teams, based in South Africa and managed from the UK, bring cost-effective, performance-driven support across various industries. By offering fully trained and industry-aware teams, we simplify building in-house teams and provide the agility needed for growth. We partner with companies in sectors such as construction, recruitment, tech, insurance, finance, and more, tailoring our services to meet each client's growth goals.

Role Description

This is a full-time on-site role located in Cape Town for a Customer Service - Sales Agent. The Customer Service - Sales Agent will be responsible for handling customer enquiries, resolving issues, maintaining service quality, and ensuring customer satisfaction. The role also involves sales development and lead generation, including cold outreach and appointment setting. Agents will be expected to perform CRM follow-ups and deliver consistent professional service to help convert more business.

Requirements

• Customer Service, Customer Support, and Customer Satisfaction skills
• Strong communication and interpersonal skills
• Ability to work effectively in an on-site team setting
• Proficiency in CRM tools and sales follow-up processes
• Previous experience in sales development and lead generation
• High level of professionalism and problem-solving abilities

Your Role
As a
Customer Service Representative
, you will be responsible for internal sales administration and coordination in line with Brenntag South Africa's customer value proposition. The role ensures timely and accurate processing of sales orders, effective communication between internal stakeholders and customers, and high standards of service delivery to support business growth and customer satisfaction.

Responsibilities

• Check and confirm all received customer orders.
• Capture and process sales orders accurately onto the ERP system.
• Identify and report discrepancies relating to margins, pricing, and stock levels.
• Monitor and manage back-orders to ensure timely fulfilment.
• Assist Product Managers with inventory control by tracking usage patterns, new opportunities, and unusual order activity.
• Communicate regularly with Account Managers (AMs) and Product Managers (PMs) to optimise stock availability.
• Liaise with customers and operations to track deliveries and communicate any unforeseen delays.
• Handle customer queries and provide prompt feedback to Account Managers regarding customer activities and complaints.
• Identify potential sales leads and refer them to the appropriate Account Manager.
• Minimise operational costs and prevent unnecessary credit notes through process accuracy.
• Build and maintain strong relationships with internal and external customers.
• Ensure adherence to company service and quality standards.
• Prepare and submit weekly and monthly reports as required.
• Maintain accurate and up-to-date document management systems.
• Comply with company policies, procedures, and all Safety, Health, and Environment (SHE) standards.

Your Profile
You are a detail-oriented, service-driven individual with strong communication and administrative skills. You thrive in a fast-paced environment, can balance multiple priorities, and maintain accuracy under pressure. You are a proactive problem-solver who takes initiative to support sales and operations while ensuring a seamless customer experience.

Skills

• Excellent verbal and written communication skills.
• Strong organisational and administrative abilities.
• Proficiency in ERP systems and Microsoft Office (Excel, Outlook, Word).
• Customer-centric approach with problem-solving skills.
• High attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Collaboration and teamwork across departments.
• Basic understanding of inventory and order management principles.

Experience

• Minimum of 2–5 years' experience in customer service, internal sales, or sales administration (preferably within a chemical or manufacturing environment).
• Experience working with ERP systems for order processing and inventory management.
• Demonstrated ability to build and maintain customer relationships and resolve issues effectively.
• Exposure to working cross-functionally with sales, logistics, and product management teams.

Education

• Matric or NQF Equivalent.
• Tertiary qualification or certificate in Business Administration, Sales, Supply Chain, or a related field preferred.
• Must be computer literate in MS office.
• Working knowledge of SAP advantageous.

Our Offer

• Competitive and fair salary
• Retirement savings plan
• Professional development opportunities

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

Brenntag TA Team

What being a part of the Sigma Family means for you
Career development and opportunities to apply for internal promotions following your probationary period.

15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.

Monthly, Quarterly and Annual awards with marvelous prizes.

Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

R1600 bonus for each friend that you refer to join the Sigma Family who passes probation.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Discounted optional Medical Insurance.

Free and convenient transport options to make travelling a breeze.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace - all amazing people are welcome in the Sigma Family.

What Your Day-to-Day will Look Like
You will be based in the vibrant town of Paarl, our offices offer an exciting opportunity for you to excel in a dynamic environment. This campaign focuses on both inbound and outbound collections, managing various back-office tasks, and handling general inquiries. As a key team member, you will respond to all calls with professionalism, courtesy, and friendliness, adhering closely to campaign guidelines, scripts, and systems.Efficiency is paramount as you manage customer contacts, consistently meeting or exceeding company expectations. Reporting directly to a Team Manager who began their journey as an advisor, you'll benefit from their firsthand experience and dedicated support. Your role will involve striving towards diverse Key Performance Indicators, ensuring both individual and team targets are achieved.If you're ready to thrive in a role that values initiative, teamwork, and commitment to customer satisfaction, this is the ideal opportunity for you. Join us in Paarl and contribute to our success story today

What Amazing People Will Bring to the Role
Join our dynamic team if you're passionate about delivering exceptional customer service With a Matric certificate and valuable experience in a BPO/UK call centre environment, your proficiency in English is top-notch. You're forward-thinking, always striving for excellence, and derive satisfaction from helping others with their challenges. Your outstanding listening skills, clear communication, and empathy make you adept at resolving customer queries and disputes confidently.

You thrive on embracing change and excel both independently and as a team player. Working towards KPIs motivates you, and you eagerly seek feedback to continually improve. Comprehensive training and ongoing coaching ensure your success and growth throughout your career.

While we value your existing skills, we're more interested in your eagerness to learn and your drive to excel. If you're ready to shine and possess the attributes we're looking for, this is the perfect place for you to thrive

What being part of the Sigma Family means for you:

What being a part of the Sigma Family means for you

Career development and opportunities to apply for internal promotions following your probationary period.

15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.

Monthly, Quarterly and Annual awards with marvelous prizes.

• Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

R1600 bonus for each friend that you refer to join the Sigma Family who passes probation.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Discounted optional Medical Insurance.

Free and convenient transport options to make travelling a breeze.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace – all amazing people are welcome in the Sigma Family.

A bit more about the Opportunity.:

What Your Day-to-Day will Look Like:

You will be based in the vibrant town of Paarl, our offices offer an exciting opportunity for you to excel in a dynamic environment. This campaign focuses on both inbound and outbound collections, managing various back-office tasks, and handling general inquiries. As a key team member, you will respond to all calls with professionalism, courtesy, and friendliness, adhering closely to campaign guidelines, scripts, and systems.Efficiency is paramount as you manage customer contacts, consistently meeting or exceeding company expectations. Reporting directly to a Team Manager who began their journey as an advisor, you'll benefit from their firsthand experience and dedicated support. Your role will involve striving towards diverse Key Performance Indicators, ensuring both individual and team targets are achieved.If you're ready to thrive in a role that values initiative, teamwork, and commitment to customer satisfaction, this is the ideal opportunity for you. Join us in Paarl and contribute to our success story today

What amazing People will bring to the role:

What Amazing People Will Bring to the Role:

Join our dynamic team if you're passionate about delivering exceptional customer service With a Matric certificate and valuable experience in a BPO/UK call centre environment, your proficiency in English is top-notch. You're forward-thinking, always striving for excellence, and derive satisfaction from helping others with their challenges. Your outstanding listening skills, clear communication, and empathy make you adept at resolving customer queries and disputes confidently.

You thrive on embracing change and excel both independently and as a team player. Working towards KPIs motivates you, and you eagerly seek feedback to continually improve. Comprehensive training and ongoing coaching ensure your success and growth throughout your career.

While we value your existing skills, we're more interested in your eagerness to learn and your drive to excel. If you're ready to shine and possess the attributes we're looking for, this is the perfect place for you to thrive

About us

The Created is a rapidly growing South African online jewellery company with a strong social media presence. We specialise in high-quality, waterproof, and tarnish-resistant pieces for everyday wear.

We operate across B2C, B2B, corporate gifting, and events.

Founded by Marlise, a qualified accountant who started the business while completing her articles, The Created began as a side hustle in a single garage. Today, it has grown into a full-time venture with a dedicated team of full-time employees and a warehouse in Stellenbosch.

We are driven by excellence in customer service, operational efficiency, and a people-first culture.

Rooted in Christian values, The Created is committed to building a business that reflects integrity, stewardship, and care - for our customers, our team, and our partners.

Responsibilities

• Provide customer service via email, Instagram DMs, and WhatsApp Business

• Receive and process online orders

• Pack, ship, and perform quality control on products

• Assist with general admin tasks and day-to-day responsibilities as needed

Requirements

• Strong written communication skills

• Computer literacy

• Excellent organisational skills

• Experience in customer service and/or Shopify would be beneficial

Personality / Culture Fit

• Positive, "yes" mentality

• Team player

• Strong alignment with Christian values

We are rapidly growing and in the process of building and improving our systems. You will have the opportunity to play an active role in shaping how things are done. This is a dynamic position, with responsibilities that can change from week to week, so adaptability, initiative, and a willingness to grow with the business are essential.

Compensation

Market-related salary.

How to Apply

Contact Marlise at or send your CV to

Company Description

LGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers' analytical needs. We innovate and apply science in order to ensure the safety and integrity of services and products, in line with our vision of science for a safer world

Job Description

Job Description

Customer Service & Sales Executive (6-Month Contract):

We're on the lookout for a motivated, fast-learning professional with a proactive attitude and a strong customer focus to join our vibrant Customer Service team. This is a 6-month contract role ideal for someone who thrives in a dynamic, fast-paced environment, enjoys juggling multiple tasks, and is passionate about delivering outstanding service.

If that sounds like you, we'd be excited to connect

As a Customer Service & Sales Executive, you'll be the primary point of contact between LGC and our valued customers. Your role will be pivotal in ensuring smooth operations and outstanding service delivery. Key responsibilities include:

• Order Management:

Efficiently and accurately process customer orders.

• Customer Support:

Respond to customer inquiries with professionalism and clarity.

• Cross-Team Collaboration:

Coordinate with internal departments, suppliers, and clients to ensure seamless service delivery.

• Service Excellence:

Uphold and enhance LGC's reputation for quality and customer satisfaction.

Key responsibilities and accountabilities:

• To ensure that all methods of communication with internal and external contacts are handled with the utmost professionalism to project the high-quality image and standards provided by LGC.
• Ensure weekly follow-up on all customer quotations to maintain engagement and drive conversions
• To ensure that all customer orders received are entered correctly into the Pastel/ERP system on the day of receipt or within agreed timescales for order type and that the customer receives an email notification on release of the order.
• To provide help and advice to customers regarding their orders and ensure On Time In Full (OTIF) delivery targets are and customers informed of any delays in advance.
• To improve back-order management and up-dates to customers by monitoring and chasing Shipments and or suppliers on product delays.
• Communicating courteously with customers by telephone, email and Sales Force ensuring queries outside the remit of order entry.
• To be responsible for the daily management of Sales Force Cases ensuring tasks are dealt with and or raised to ensure response times are within agreed critical metric timescales.
• To register customer complaints by logging into the Service Cloud (or local) Complaint System and ensure the important metrics reporting is maintained, and issues raisedd to the Manager.
• To communicate closely with field sales personnel to ensure they are kept in the loop with matters arising regarding their customers and to provide customer feedback.
• Taking ownership of exceeding customer expectations based on customer needs

Qualifications

Qualifications

What We're Looking For

We're seeking a motivated and energetic individual with a strong foundation in both customer service and the scientific field. The ideal candidate will bring a genuine passion for delivering exceptional service, a sharp eye for detail, and the ability to maintain professionalism under pressure. If you thrive in dynamic, fast-paced environments and take pride in creating positive customer experiences, we'd love to hear from you.

Key skills & experience:

• Previous experience in a sales support or customer service environment
• Experience with order entry, and working with ERP/CRM systems. Pastel and Sales Force experience will be beneficial.
• Excellent written and verbal communication
• Thrives in high-pressure environments, maintaining focus and efficiency to meet deadlines and deliver quality results
• Proficient in handling high-pressure situations with efficiency and composure
• Strong IT skills: MS Office, Excel, Outlook, MS Teams
• Knowledge of ERP systems such as SAP, Oracle, SAGE, or Pastel
• Experience using Service Cloud/Sales Force or similar CRM tools

Essential:

• Valid Driver's License and own transport
• High school diploma or equivalent experience

Additional Information

ABOUT LGC:

LGC is a leading, global life science tools company, providing critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of meaningful tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers' products and workflows and are appreciated for their performance, quality, and range.

Our values

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

Equal opportunities

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website

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