29 Employee Relations jobs in Pretoria

• Bachelors degree in HR, Industrial Psychology, or related field.
• 8+ years HR generalist experience, including at least 6 years in a managerial role in a multi-operation environment.
• Strong knowledge of South African labour law and proven industrial relations expertise.
• Demonstrated ability to lead HR strategy, compliance, and people development initiatives.
• Resilient, pragmatic, and hands-on leader who thrives in a fast-paced retail environment.
• High emotional intelligence and the ability to influence senior leadership effectively.

• Lead recruitment, onboarding, and talent management initiatives to attract, retain, and develop quality talent.
• Oversee performance management processes, including annual reviews, bonus allocations, and KPA alignment across the Group.
• Ensure compliance with South African labour legislation, manage industrial relations, CCMA preparations, and employee equity reporting.
• Develop and implement HR strategy aligned with business objectives.
• Manage HR departmental budgets effectively.
• Plan and deliver training and development programmes in collaboration with the Training Department.
• Supervise and mentor a team of 6 HR staff: 3 HR Specialists, 2 HR Assistants, and 1 Employee Relations Officer.
• Act as an HR system superuser, ensuring optimal system utilization across the Group.

Job Function

The HR Intern role encompasses a variety of responsibilities including filing documents, addressing client and employee inquiries, scheduling interviews, and confirming applicant availability. The intern will be responsible for gathering and organising job applications, as well as writing employee communications and correspondence regarding updates in HR policies. Additionally, the intern will assist in ensuring overall compliance with labour codes and relevant local and state laws. The position also involves performing ad hoc tasks as required, providing a comprehensive experience in HR functions and operations.

Key performance areas

• Files documents and answers client and employee inquiries.
• Schedules interviews and confirms applicant availability.
• Gathers and organises job applications.
• Writes employee communications and correspondence about updates in HR policies.
• Assists in checking overall compliance with labour codes and applicable local and state laws.
• Participates and assists in career days and company social and networking events.
• Performs ad hoc tasks as required.

Nature of position

• Fixed-term

Qualifications required

• Diploma in HR / NQF level 6 (Diploma course of 1 to 3 years).

Experience

• Candidates must be unemployed and recently qualified.

• Candidates must have zero work experience.

Our client requires a HR Manager to manage the following services:

• Employment Equity compliance assistance – EEA reporting – clients and own
• Employment Equity act changes and consulting to clients
• Skills development compliance – WSP ATR and also monthly tracking and reporting on these processes for clients
• Seta funding – both discretionary grant applications and Mandatory Grant applications, as well as the claiming of funding and managing the process post funding allocation
• Skills needs analysis and advice to clients where needed in terms of succession planning and skills barriers
• Seta moving – ie when clients are at the incorrect Seta to move them to correct seta
• IR and CCMA and all other labour related matters
• Labour inspection advice and assistance
• Payroll management
• Project management of learner implementations and YES implementations and ongoing management of necessary reporting in terms of compliance with the YES programs
• new business development – new service offerings for clients
• Workplace approvals – for clients to host appi's
• Our own training accreditation and development process drive – like millwrights, electricians, QCTO qualifications, etc

Overview

Were looking for someone who can join our team

We are looking for innovative, hard working, and talented individuals that are keen for exciting challenges and opportunities and to help drive our vision as the leading IT and gaming retailer in South Africa.

Customer Relations Officer

Full Time

Support

2

• IT Industry experience - an advantage
• Excellent communication skills - email, telephonic and face-to-face
• Computer skills - Microsoft word and excel
• Self-motivated
• Build and maintain relationships with clients
• Technical knowledge
• Resolve client issues quickly and efficiently
• Liaise with various departments to resolve issues
• Keep clients updated
• Reports and daily admin
• Following up on customer requests / complaints

The purpose of the Employee Relations (ER) Specialist is to facilitate the implementation of the Company’s ER policies, procedures, and processes. The ER Specialist will further be responsible for ensuring best ER practices in all such processes in alignment with the Company’s HR Strategy. The ER Specialist will conduct internal workplace investigations and make formal recommendations regarding employer-employee challenges. The ER Specialist is responsible for ensuring the Company’s compliance with labour and employment law. The ER Specialist will partner with managers to evaluate the merits and consequences of corrective action to ensure a highly competent workforce, keeping a clear record of all administration pertaining to labour relations. Participates in the creation and rollout of ER policy & program initiatives.

Administration Management

• Drafting and reviewing company policies in line with business strategy, objectives and legislation.
• Ensure all outcomes (investigation, disciplinary etc.) are given within set times and deadlines as per business requirements.
• Overseeing the scheduling of processes such as disciplinary hearings; grievance inquiries; poor work performance processes etc.
• Overseeing and managing internal applications such as magnitude and capturing of interventions on ESS.
• Compiling investigative reports and recommendations to business.
• Responding to business queries and disputes within set timelines.

Employee Engagement and Development

• Ensure consistency in terms of the application of policies and procedures.
• Assisting managers in terms of staff development and engagement.
• Engaging both employees and line managers to find amicable solutions regarding employee disputes and grievances.
• Building and maintaining good relationships with managers and employees.
• Providing training to employees and managers in terms of legislative requirements, policies and best ER practices.

Service Delivery

• Optimisation of working hours through prioritizing tasks and responsibilities.
• Implementing initiatives to pro-actively address trends in terms of disputes and ER matters.
• Providing an advisory service to both the business and its employees respectively.
• Attending to and advising business on CCMA and Bargaining Council disputes to ensure a positive outcome.
• Facilitating and supporting business in terms of in-house legal processes such as restructurings / retrenchment / union negotiations etc.

Reporting:

• Monitoring internal labour relations climate, trends and submitting relevant reports.

Stakeholder Engagement:

• Training and Facilitation on Company Policy and Labour Law related content: Evaluate feedback and behaviour of individuals after receiving training.
• Conflict management and appropriate levels of discipline maintained.
• Demonstrate leadership in conflict situations.
• Support Company Transformation Plan Strategy.
• Discuss non-compliance with the relevant people.
• Communicate action plan to address non-compliance.
• Receive feedback on progress of action plan.

QUALIFICATIONS

MINIMUM:

• Employee Relations Management Diploma or equivalent (NQF Level 6).

IDEAL:

• Post Graduate Qualification (NQF Level 8/9) would be advantageous.

EXPERIENCE

• Minimum of 5 years’ experience in Labour Law / Employee Relations Management.
• Sound knowledge and experience of S.A Legislation and Employment Labour Laws.
• Experience in overseeing and facilitating various ER processes.
• Employment Equity.
• Occupational Health and Safety.
• Representation at CCMA and Bargaining Council Forums.
• More than 5 years’ experience.
• Experience in a unionized environment.
• Knowledge and experience within the pharmaceutical industry.

TRAINING REQUIRED

• Word.
• Excel.
• PowerPoint.
• Internal HR Systems.

Specific Requirements/Other important information

• Legal interpretation of labour laws.
• Advanced negotiation and attention to detail.
• Advanced Legal Drafting Skills (e.g. policies, agreements, etc).
• Ability to prioritise large workload.
• Ability to maintain policy guidelines in pressured situations.
• Ability to act independently.
• Ability to accept and take charge of projects / ad-hoc tasks allocated on short notice.
• Ability to deal with conflict.
• Culturally aware with good ethics.
• Ability to manage diversity and complexity.
• Use discretion and maintain confidentiality at all times.

COMPETENCIES

• Analytical skills.
• Legal interpretation.
• Clear and effective communication (written & verbal).

• Support management in the participative structures by providing specialist ER advice to the HR forum management caucuses regarding planning for the engagement process and on decision making risk and strategy.
• Monitor employee relations key performance indicators and ensuring compliance by compiling a divisional monthly report with critical data, conduct audits to ensure standardised.
• Ensure legal conformance, identifying deviations and devising corrective measures.
• Advising all parties on the content and application of ARC's industrial action policies and stance.
• Conducting regular audits within the division to ensure that the strike management and contingency plans are correctly implemented and up to date. Act as an integral member of the negotiation team, assist in preparing negotiation strategies and prepare and review drafts of collective agreement language.
• Ensure that negotiations are properly documented.
• Educate management on negotiated contract changes and assist with implementation where required.
• Coordinate the operations of the Labour Management Consultative Committee, including preparation of the agenda on behalf of management and documentation of discussions.
• Actively contribute to the establishment of a positive relationship with organised labour.
• In complex cases, provide expert advice to the Corporate ER Manager and Wellness, and assist with the interpretation of the collective agreement and application of relevant jurisprudence.
• Manage, with the support of the Corporate ER Manager, termination cases and complex employee relations cases by supporting the HR Business Solutions team and managers in building the case, determining corrective measures, supporting management in delivering the decision to the employee and liaising with union representatives.
• Manage the preparation of cases for negotiation of agreement, mediation or arbitration and ensure settlements or CCMA orders are followed / implemented correctly.

• Travel nationwide to physically attend CCMA matters.

• Bachelor's Degree in HRM or Labour Relations or an equivalent.

• Post-Graduate in Labour Law/ LLB will be advantageous.
• At least 5 years in Labour Relations Management.
• At least 3 years' experience in Labour Relations in Public Sector.
• Extensive experience in collective bargaining, grievance handling and misconduct/consequence management
• Knowledge of labour legislation and CCMA representation
• Prior experience in employee relations or industrial relations.
• Strong experience in dealing with unions.
• Strong knowledge of HR Policies and Procedures.
• Strong problem solving, negotiation and influencing skills.
• Proficiency in MS office suite
• Conflict resolution skills.
• Good Communication Skills (written and verbal.
• Report writing and Business Acumen.
• Proficiency in BCEA, LRA and related labour legislation, CCMA process.
• Case investigation and management.
• Ability to work under pressure and maintain efficiency and confidentiality.

Enquiries: Mr Tshilidzi Matamela , Tel:

CLOSING DATE FOR APPLICATIONS: 12 SEPTEMBER 2025

Provide Employee and labour Relations support: Ensure adherence to conditions of employment · Advising the employees on the cidb policy and procedures during induction and on an ongoing basis · Advise employee on latest amendments to legislation that will impact on the organisation and its operations · Conduct regular engagements with employees and ensure there is awareness of ER/HR protocols and regulations

Facilitate all disciplinary, grievances and CCMA matters: Facilitate all cases and dispute resolution matters in line with applicable legislations and policies · Guide management and other stakeholders on disciplinary and grievance investigations as well as labour legislation · Support line managers with investigations and report preparation on findings and recommendations of grievances and misconducts · Represent cidb at the appropriate dispute resolution forums like the CCMA and Labour Court.

Develop, Review and advise on ER policies and procedures: Research and benchmark employment relations policies, procedures, and practices · Develop and implement best practices and alignment with industry standards · Maintain effective policies and procedures so that labour disputes and grievances are minimized · Ensure compliance with applicable legislation, policy, case law and procedure · Provide training and workshops on labour law updates and policies.

Facilitate all management and union matters including wage negotiations: Coordinate all Labour and management engagements · Plan for salary negotiations and provide support in bargaining matters with labour · Planning, scheduling and arranging of meetings for the annual collective bargaining process · Planning, scheduling of the Labour Forum meetings and provision of secretarial services to the forum · Any other duties that maybe assigned by Director HR.

Coordinate employee declaration of interests and ensuring ethical conduct · Ensure all declarations of interest are submitted on time and promote compliance · Educate employees on ethical conduct.

Audit and Risk Management: Ensure that all ER Matters are well managed · Risk identification and mitigation · Put systems in place to assist audit.

Educational requirements: Bachelor's degree in law, (NQF Level 7).

Experience: 5 years' experience as an ER specialist work in unionised environment

The Organisation requires the services of a General Manager for Media Relations, Events, and Stakeholder Relations in the Corporate Communications department. This position will be based at Groenkloof National Park, Pretoria.

The successful incumbent will lead and manage the implementation of the communications strategy and execution of media relations and events for the organisation, enhancing brand visibility, stakeholder engagement, and public perception through integrated communication and event strategies that align with organisational objectives. The role ensures the organization maintains a positive public image, engages effectively with stakeholders, and promotes conservation, tourism, and community initiatives through impactful media and event strategies.

GROENKLOOF NATIONAL PARK (HEAD OFFICE)

• Be in a possession of a NQF Level 8 in Communications / Journalism / Public Relations/ Marketing or related field – NQF level 9 in the related field will be an added advantage.
• 6 -10 years as a generalist in at least three functions of communications.
• In-depth knowledge of South African media landscape and political environment.
• In-depth knowledge of government communications.
• Should also have 5 to 10 years of working in and/or with the public sector.
• 5 years in a management position.
• Understanding of the Public Access to Information Act (PAIA) and Protection of Personal Information Act (POPI), PFMA.
• Understanding of the Public Relations Code of Ethics.
• Understanding of relevant industry related legislation (conservation and tourism).
• Understanding of media relations principles and practices.
• Familiarity with POPIA, B-BBEE, and other regulations.
• Understanding of protocol and etiquette.
• Understanding of Government relations.
• Events management.
• Business and Creative writing.
• Diversity and Change management.
• Financial Management.
• Project Management.
• Strategic Management.
• Communication skills (presentation, written and oral).
• Interpersonal skills.
• Networking skills
• Computer skills
• Financial management
• Leadership and people management

• Define and implement an integrated strategic communication solution.
• Define and implement media management and media relations solutions.
• Define and implement internal communications and publication solutions.
• Define and implement digital media solutions.
• Identify communication opportunities and translate these for public and stakeholder communications.
• Define, develop and implement strategic advocacy and stakeholder engagement solutions.
• Build and maintain relationships with key stakeholders including communities, government, civil society, NGOs and private sector.
• Maintain updated stakeholder segmentations.
• Provide strategic support and advice on stakeholder engagement, advocacy and communication at executive level.
• Design and implement strategic advocacy and stakeholder engagement strategies.
• Ensure appropriate ongoing engagements are maintained and led at the appropriate levels at all times.
• Co-ordinate and facilitate stakeholder engagement through events, workshops, and meetings.

SANParks is an equal employer, preference will be given to people with disabilities.

SANParks reserves the right not to make an appointment.

ANNUAL PACKAGE: R – R

Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:

A cover letter, detailed Curriculum Vitae, certified copies of qualification(s) and Identity Document (certified within the past 3 months) to the following address:

Human Resources Division

SA National Parks

PO Box 787

PRETORIA

0001

Fax:

E-mail:

Applicants holding foreign qualifications are required to submit evaluated results from the South African Qualifications Authority.

If you have not been responded to within 21 days of the closing date, please accept that your application was not successful.

05 September 2025