10 Employee Engagement jobs in Pretoria

Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them, and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms, Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

The purpose of the Transactional Engagement Team Lead is to align the implementation of the strategic objectives of the service model by facilitating, supervising, and leading a team of engagement specialists. The team lead will coach (supporting, training), lead, and measure the progress of engagement specialists to provide experiential service that is focused on delivering exceptional service via their platform of choice.

Requirements

• Grade 12 or equivalent

• Diploma or relevant qualification

• Industry-related qualification

• 3-5 years' experience

• Relevant product and system training

Duties & Responsibilities

• Supervise and guide the team with the resolution of the client's queries, via preferred channel, within
  
  the agreed timeframes.

• Establish trust with specialists by maintaining empathetic composure and commitment to resolving
  
  their queries.

• Contribute to creating a culture where employees feel valued, cared for and where their voices are
  
  included in decision-making.

• Utilize operational metrics to coach and support the team to effectively deliver to the needs of their
  
  clients.

• Promote business transformation initiatives by actively leading and participating in change
  
  management initiatives.

• Drive the adoption and usage of process optimization and digital solutions by anticipating and
  
  minimizing resistant behaviors, mitigating people risk, and barriers to success.

• Analyzing data and reports, and providing solutions to the insights to improve processes, ensure
  
  resources are properly allocated (workforce planning), and optimize efficiency and customer service
  
  satisfaction.

• Manage, monitor, and track progress on individual and team performance against service level
  
  agreements.

• Ensuring adherence to compliance and legislative requirements, and in line with our values, and
  
  where appropriate, take corrective action.

• Act as an escalation point to the team in addressing and resolving escalated client queries.

• Manage and monitor the team's adherence to correct procedure and protocol when following up on and
  
  attending to queries.

• Analyze the operational processes and identify opportunities for improvement, and implement
  
  improvements within the team.

• Timeously identify and report process and system failures and enhancements to improve the client
  
  experience.

• Update and maintain relevant standard operating procedures within the Client Service area, to
  
  ensure the maintenance of quality and consistency in service delivery and client experience.

• Actively engage with specialists and provide solutions to their questions, guiding them through
  
  difficult calls or issues, professionally diffusing conflict.

• Leading team way of work that facilitates a continuous improvement culture by providing upskilling
  
  opportunities that are aligned to enhancing the client experience.

• Keep abreast with industry trends and actively contribute to the strategic objectives of the business.

• Proactively communicate key messages to specialists to ensure a smooth flow of communication and
  
  ensure that employees are well-informed.

• Identify and report process and system failures, and suggest enhancements to improve client experience.

• Consistently upholding ethics, cultural aspirations, and values in line with MMH policies and procedures.

Competencies

• Communicator: Responsible for distributing information to team members and stakeholders.
• Organizer: Responsible for keeping track of and structuring various tasks, employees, and documents.
• Goal setter: Responsible for determining the goals that members will work toward.

• Change Management: Drive adoption and usage with human touch — that is, creating real connections by making technology feel more human (empathy)

• Listening skills

• Digital mindset
• Empathy
• Logical
• Change Management
• Communication
• Planning and Organizing
• Conflict management

Job Type : Entry Level | Full Time | Pretoria

Company Overview Superfly Direct (Pty) Ltd

Superfly Direct is a forward-thinking sales and entrepreneurial development company that partners with some of South Africas top financial services brands to expand their client reach and drive long-term business growth.

We are passionate about developing ambitious individuals into leaders, professionals, and entrepreneurs. Through hands-on training, real-world experience, and structured mentorship, we give our team the tools to thrive in the highly competitive world of financial sales and client services.

In this role, you will :

• Be trained in effective communication, client acquisition, and business development strategies.
• Represent respected financial services brands to a wide range of clients.
• Develop core business skills in a high-performance, supportive environment.
• Work with a diverse team of driven, like-minded individuals.
• Build a strong foundation for leadership or entrepreneurial growth within the company.
• Gain practical, real-world exposure to financial service operations.

This is an entry-level position with structured growth into leadership, training, or entrepreneurial roles for top performers.

Immediate openings available for successful candidates

Only candidates who meet the minimum requirements and will be considered for the interview process. All shortlisted candidates will be contacted directly.

Momentum Health, an entity of Momentum Group delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose
The Business purpose is to grow the Health client book. This specific role will support this purpose by the engagement with potential Momentum Health members, to provide advice on the Momentum Health value proposition in order to facilitate membership of Momentum Health and provide ongoing engagement activities.

Requirements

• Matric
• RE5 Qualification advantageous.
• Tertiary / Post Matric qualification advantageous
• Minimum of 1-year Sales or Industry related experience is advantageous

Duties & Responsibilities

• Adhere to organisational best practice and legislative requirements.
• To understand and convey the full Momentum Health Value Proposition including ancillary products such as Multiply, Health Saver, Momentum Gap cover and any other additional products as required. This entails offering tailored Advice on all healthcare needs of a client.
• Identify clients at risk of termination and proactively address possible termination.
• Drive and support the achievement of personal targets and KPI's.
• Engage with potential members to facilitate membership of Momentum Health in a professional manner.
• Display the Momentum Metropolitan value in all interactions with clients / potential clients.
• Generate leads and referrals
• Engage in appropriate training interventions to promote own professional development.
• Display the Momentum Metropolitan values.

Competencies

• Ability to drive for results
• Demonstrate excellent client/customer centeredness
• Good interpersonal skills
• Ability to influence and impact client/customer
• Demonstrate high level of integrity in all interactions with internal or external stakeholders
• Good planning and organisational skills
• Ability to operate in a high pressure environment

Job title: Technical Engagement Manager (3-6Months Contract)

Job Location: Gauteng, Pretoria

Deadline: October 30, 2025

• Lead and manage the successful delivery of complex enterprise software, SaaS, or integration-driven projects.
• Act as the primary client-facing contact, engaging with senior business and technology stakeholders.
• Translate business needs into technical requirements and ensure alignment throughout the delivery lifecycle.
• Oversee Agile delivery models, DevOps / CI-CD practices, and governance within SDLC frameworks.
• Coordinate cross-functional teams, vendors, and stakeholders to ensure smooth delivery and value realization.
• Provide thought leadership on low-code, workflow automation, iPaaS, ETL / Reverse ETL, and AI / LLM-driven solutions.
• Ensure compliance with regional data residency and regulatory requirements, particularly within GCC / UAE markets.
• Drive continuous improvement, identifying and implementing best practices in enterprise engagement and delivery.

• 5–7 years of proven experience in delivering enterprise software or digital transformation projects (MUST HAVE).
• Strong background in enterprise-scale implementations, SaaS platforms, and integration-heavy projects.
• Familiarity with low-code platforms, iPaaS / workflow automation, ETL / Reverse ETL, and AI / LLM-driven solutions.
• Strong knowledge of Agile delivery frameworks, DevOps / CI-CD methodologies, and SDLC governance.Exceptional client-facing and stakeholder management skills, with experience engaging senior executives.
• Prior exposure to Banking, Telecom, or large enterprise verticals (highly preferred).
• GCC / UAE experience, including knowledge of compliance and data residency regulations (advantageous).Excellent communication, problem-solving, and leadership abilities.

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (Master’s degree preferred).
• Relevant certifications (e.g., PMP, Agile, Scrum Master, SAFe, ITIL) are advantageous.

Overview

Hello. We’re Haleon. A new world-leading consumer health company. We’re growing and innovating our global portfolio of category-leading brands, including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum. We’re shaping the future with a culture that’s uniquely ours, co-created with our people and our trusted science. This is an exciting time to join us and help shape the future.

We are currently looking for a driven Graduate Expert Engagement Partner . This role is designed for newly qualified Oral Hygienists or Dental Therapists who are passionate about oral health and eager to drive impact beyond the clinic. No prior experience in sales or detailing is required — we provide comprehensive training, mentorship, and support to help you thrive in healthcare engagement.

As a Graduate Expert Engagement Partner, you’ll be at the forefront of driving awareness, education, and recommendation of Haleon’s leading oral health brands among dental healthcare professionals. Through face-to-face and digital engagement, you’ll help experts understand the therapeutic value of our products and support their patient communication efforts. This role is pivotal to executing Haleon’s Omnichannel Expert Engagement Strategy and directly contributes to key strategic KPIs, including Average Weekly Recommendation (AwR), Brand Recommended Most Often (BRMO), and Share of Recommendations (SoR).

• Conduct informative detailing sessions with HCPs, presenting Haleon’s oral health brands, clinical data, and unique benefits.
• Recruit HCPs to Haleon’s digital platforms to enable value-added services (e.g., e-consent, HHP registration).
• Engage HCPs through multiple channels including face-to-face visits, remote calls, webinars, and Veeva CRM emails.
• Learn to use data and insights to tailor engagement strategies to HCP preferences.
• Support HCPs in accessing digital tools and resources for patient education and communication.
• Encourage participation in Haleon’s Continuous Medical Education (CME) modules.
• Build strong relationships with HCPs through meaningful interactions and understanding of their needs.
• Distribute medical samples effectively to support patient trials and product conversion.
• Track and contribute to expert KPIs such as AWR, BRMO, and SoR.
• Provide feedback on competitor activity and market trends.
• Assist in organizing educational events such as lunch-and-learns and conferences.
• Uphold Haleon’s values and compliance standards in all interactions.
• Maintain accurate sample distribution records in line with cycle plans and strategy.

• A competitive base salary.
• An annual bonus linked to performance.
• Employee recognition through our global scheme which rewards exceptional achievements.
• On-the-job experience and formal and informal training and development.
• Health and wellbeing programmes to support physical and mental health.

• The ability to be proactive and take initiative.
• A strong sense of ownership and a willingness to go over and beyond.
• Excellent communication and interpersonal skills.
• Commercial acumen and business partnering.
• A passion for Marketing.
• Team spirit and collaborative working.
• Decision making and problem solving.
• Strong facilitation skills.
• Creative and independent thinking.

• Education required : Bachelor’s Degree in Oral Hygiene or Dental Therapy, Biology, Biochemistry or similar; strong interest in healthcare engagement and patient advocacy.

• Preferred (but not required) : BSC in health science; Registered with the HPCSA; exposure to healthcare environments or patient education; familiarity with digital tools and communication platforms.

• Skills: Excellent communication and interpersonal skills; willingness to learn; basic digital literacy; CRM familiarity (e.g., Veeva); strong organizational and time management abilities; commitment to ethics and compliance.
• Travel: Regular travel required; valid driver’s license and own reliable vehicle.

Good academic transcripts are essential; we will not consider anyone below 60%. Please provide academic transcripts with your CV when applying.

• Written and spoken fluency in English.

• 0-1 year Marketing experience.

• Attach CV.
• Attach Transcripts.

At Haleon we embrace a diverse workforce and an inclusive environment, celebrating unique perspectives, curiosity, and fair outcomes for everyone. We support an agile working culture and encourage exploring flexible opportunities with our hiring team.

As you apply, you may be asked to share voluntary personal information to help us consider a diverse pool of qualified candidates. Hiring Managers do not have access to this information and it will be treated confidentially. Haleon is an Equal Opportunity Employer, with all qualified applicants receiving equal consideration regardless of protected status.

Accommodation requests: If you require reasonable accommodations to apply, please let your recruiter know. We will provide all reasonable accommodations to support you through the recruitment process.

Find out more about life at Haleon:

Seniority level: Internship

Employment type: Full-time

Job function: Research, Analyst, and Information Technology

Overview

Real-World Solutions

In our Real-World Solutions (RWS) team, we design and deliver innovative, data– and technology-enabled evidence programs for the pharmaceutical industry. We apply scientific rigor and advanced analytics to real world data to help our clients improve healthcare.

We are strategic thinkers, innovative technologists, deep subject matter experts and data evangelists whom are passionate about driving better performance in healthcare.

We are collaborative, intellectually curious, entrepreneurial and disruptive. Plus, we have the resource and structure of a large company in an environment where we empower our people to create their own solutions.

The global RWS organization’s HE / HTA / Value & Access Category focusses on developing global offering to help our customers design and execute an evidence generation strategy meeting payer and health technology assessment (HTA) evidence requirements and effectively communicate their product’s value story.

Real-World Solutions, Core Diabetes and Obesity Modelling Team

This role focuses on building out our HE offerings. Our team has over 20 years expertise in cardiorenal-metabolic modelling, including the development of the IQVIA Core Diabetes and Core Obesity Model. IQVIA Core Diabetes Model (CDM) is a well-established health economic model with a patient-level modelling approach combined with 17 Markov sub-models with many peer-reviewed publications. An integrated disease model covering diabetes, obesity and cardiovascular disease is currently in development.

Key Responsibilities :

• Lead and manage health economics projects focused on diabetes and obesity, ensuring timely delivery and high-quality outcomes.
• Serve as the primary point of contact for clients, providing expert advice and guidance on health economics models and methodologies.
• Develop and implement health economic models to support the value proposition of diabetes and obesity treatments.
• Conduct literature reviews, data analysis, and interpretation to inform model development and validation.
• Present findings and recommendations to clients, stakeholders, and internal teams through reports, presentations, and publications.
• Contribute the dissemination of research findings by drafting scientific manuscripts, reports, and presentations for publication in peer-reviewed journals and conferences.
• Stay current with the latest research, trends, and best practices in health economics with a focus on diabetes, and obesity.

• Advanced degree (PhD, MSc, or equivalent) in Health Economics, Public Health, Epidemiology, or a related scientific field.
• Minimum of 5 years of experience in health economics
• Experience with ex-novo HEOR models building
• Experience in the pharmaceutical or healthcare consulting industry working for HQ
• Proven experience in project management, including planning, execution, and delivery of complex projects.
• Strong analytical skills and proficiency in health economic modelling software (e.g., TreeAge, Excel, R).
• Excellent communication and presentation skills, with the ability to convey complex information to diverse audiences.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Strong organizational skills and attention to detail.

• Publications in peer-reviewed journals related to health economics, diabetes, or obesity.
• Knowledge of global health systems and reimbursement processes.
• Preference for experience in modelling chronic diseases

• Working in an international team for top-tier customers
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and inclusive work environment
• The chance to make a meaningful impact on global health outcomes

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.

Overview

Health Economic Modelling - Senior Consultant/Engagement Manager - Multiple locations. IQVIA offers a role within the Real-World Solutions (RWS) team, designing and delivering innovative, data– and technology-enabled evidence programs for the pharmaceutical industry. We apply scientific rigor and advanced analytics to real world data to help our clients improve healthcare. The global RWS organization’s HE/HTA/Value & Access Category focuses on developing a global offering to help customers design and execute an evidence generation strategy meeting payer and health technology assessment (HTA) evidence requirements and effectively communicate their product’s value story. This role focuses on building out our HE offerings with the Core Diabetes and Obesity Modelling Team.

IQVIA Core Diabetes Model (CDM) is a well-established health economic model with a patient-level modelling approach combined with 17 Markov sub-models and extensive peer‑reviewed publications. An integrated disease model covering diabetes, obesity, and cardiovascular disease is currently in development.

Key Responsibilities:

• Lead and manage health economics projects focused on diabetes and obesity, ensuring timely delivery and high-quality outcomes.
• Serve as the primary point of contact for clients, providing expert advice and guidance on health economics models and methodologies.
• Develop and implement health economic models to support the value proposition of diabetes and obesity treatments.
• Conduct literature reviews, data analysis, and interpretation to inform model development and validation.
• Present findings and recommendations to clients, stakeholders, and internal teams through reports, presentations, and publications.
• Contribute the dissemination of research findings by drafting scientific manuscripts, reports, and presentations for publication in peer‑reviewed journals and conferences.
• Stay current with the latest research, trends, and best practices in health economics with a focus on diabetes and obesity.

Qualifications:

• Advanced degree (PhD, MSc, or equivalent) in Health Economics, Public Health, Epidemiology, or a related scientific field.
• Minimum of 5 years of experience in health economics
• Experience with ex-novo HEOR models building
• Experience in the pharmaceutical or healthcare consulting industry working for HQ
• Proven experience in project management, including planning, execution, and delivery of complex projects.
• Strong analytical skills and proficiency in health economic modelling software (e.g., TreeAge, Excel, R).
• Excellent communication and presentation skills, with the ability to convey complex information to diverse audiences.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Publications in peer-reviewed journals related to health economics, diabetes, or obesity.
• Knowledge of global health systems and reimbursement processes.
• Preference for experience in modelling chronic diseases

• Working in an international team for top-tier customers
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and inclusive work environment
• The chance to make a meaningful impact on global health outcomes

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We value the perspectives of all talented employees and provide opportunities to power smarter healthcare for everyone, everywhere.

• Centurion, Gauteng, South Africa

• Not Applicable

• Full-time

• Finance and Sales
• Industries: Pharmaceutical Manufacturing