11 Employee Relations jobs in Cape Town
Owner Relations
Posted 14 days ago
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Job Description
● The Owner Relations Officer is responsible for the champion of owner’s relationship with the assigned portfolio.
● Responsible for assisting daily administrative tasks by providing constant updates to Account Executives on both daily and urgent tasks. Coordinating with different departments including Design, Maintenance, Finance, listing and guest experience team to provide updated information and follow-ups.
Key Responsibilities:
● Be an owner advocate.
● Building relationships with property owners, through active communications regarding their investment performance, regulatory, policy, and operational changes.
● Ensure all communications related to assigned portfolio/market is responded within a timely fashion
o Phone calls: Answer within 3 phone rings or 2 minutes for any missed calls during business hours.
o Emails, Text, WhatsApp, WeChat: Respond within 5 minutes during working hours (9am - 9pm EST) or 12 hours outside of working hours.
o Internal communications: actively monitoring Slack & Internal Emails to respond within
▪ 2 minutes for urgent items
▪ 30 minutes for non-urgent items
▪ During the first 1 hour of the next scheduled shift for non-urgent items communicated outside office hours.
● Coordinate and follow-up on various day-to-day tasks including owner stays, quotes approvals, onboarding, and P&L reports.
● Proficient on various project management and online tools (eg. Clickup, Google Workspace, Breezeway etc.) and maintain client databases (CRM) to ensure all information is correct and up to date.
● Collaborate with other departments to address owner requests and achieve the highest level of satisfaction.
● Cultivate trust and personal connections with owners to further understand their needs and identify opportunities.
● Manage and develop performance of direct reports.
● Actively communicate with internal team members and cultivate resources to support owner success.
● Respond to communications from current and prospective clients to develop strong, personal rapport and resolve concerns.
● Manage client-related tasks in our project management tool, ensuring timely progress and prioritization of pending tasks.
● Stay aware of company goals and strategies to ensure projects align with business priorities.
● Provide creative insights and solutions to address client/organizational challenges.
● Perform additional duties as assigned.
OH&S:
● Actively participate and contribute with the improvement of company procedures and processes.
● Follow all procedures and guidelines and applicable law and regulations.
● Promote a professional and cooperative working environment, based on mutual respect and trust.
● Promote safe behaviour in the workplace.
Hotel Human Resources Manager
Posted today
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Job Description
This iconic 349-room property in Bantry Bay is renowned for its luxury accommodation, friendly hospitality, and world-class facilities. With breathtaking views, a palm-lined infinity pool, top restaurants, and state-of-the-art events spaces, The President Hotel is one of Cape Towns most loved destinations and an exciting workplace where excellence meets opportunity.
Our leaders are passionate about our hotel, our guests, and our team. We are guest-centric, striving to deliver exceptional experiences while continuously improving. The team are authentic, work on a trust basis, and have a proven track record of delivering consistent growth.
The RoleWe are seeking an experienced Hotel Human Resources Manager to join our executive leadership team. Reporting directly to the General Manager, this role will lead all HR functions to ensure a motivated, high-performing, and engaged workforce aligned with our strategic goals and values.
Qualifications & Criteria- 710 years HR experience, with at least 5 years in a large hotel or luxury hospitality environment (essential).
Hotel HR experience is vital as the role requires supporting a 24/7 operation with diverse departments such as Front Office, Housekeeping, Food & Beverage, and Banqueting. It involves managing shift-based teams, high seasonal demand, variable working hours, and ensuring staffing levels and skills directly support exceptional guest service.
- Strong knowledge of HR best practices, labour law, recruitment, talent management, performance management, employee relations, and training & development.
- Proven ability to implement HR strategies that drive both employee engagement and operational success.
- Experience leading large, multicultural teams with credibility, professionalism, and emotional intelligence.
- Strong conflict resolution, coaching, and negotiation skills.
- Excellent communication, presentation, and interpersonal skills.
- Deep understanding of the Cape Town hospitality labour market.
- Must hold a valid South African ID.
- Strategic HR Leadership Aligning HR with business needs.
- Talent Management Recruiting, developing, and retaining top talent.
- Employee Engagement Building an inclusive, motivating culture.
- Compliance Ensuring adherence to labour laws and policies.
- Stakeholder Engagement Building trusted relationships across all levels.
- Lead all HR functions including recruitment, onboarding, training, performance management, succession planning, and employee engagement.
- Partner with operational leaders to ensure their teams are supported, motivated, and aligned with the hotels values.
- Ensure full compliance with labour legislation and hospitality-specific HR requirements.
- Manage employee relations with professionalism and emotional intelligence.
- Oversee payroll, benefits administration, and HR reporting.
- Champion a culture of excellence that reflects our PVV.
- Drive leadership development and succession planning across departments.
- Competitive gross package with benefits.
- Medical aid contribution.
- Pension/provident fund contribution.
- Annual performance-based incentives.
This is a rare opportunity to step into a senior leadership role at one of Cape Towns most iconic hotels. If you are a proven hotel HR professional ready to shape the future of The President Hotel, wed love to hear from you.
Director of Human Resources
Posted 7 days ago
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Job Description
Director of Human Resources – Luxury Hotel, Bantry Bay
Kendrick Recruitment is seeking an experienced and strategic Director of Human Resources to join a luxury hotel in Bantry Bay. This newly created executive role reports directly to the General Manager and will be responsible for shaping and implementing the hotel’s HR strategy, culture, and people development framework.
Key Responsibilities:
Develop and execute the hotel’s human resources strategy in alignment with business objectives.
Lead all HR functions, including recruitment, talent management, employee engagement, performance management, and succession planning.
Shape and maintain a positive organisational culture that promotes high performance and employee satisfaction.
Drive transformation initiatives and ensure compliance with labour legislation and best practices.
Advise senior management on HR policies, organisational design, and workforce planning.
Implement programmes for leadership development, learning, and career progression.
Monitor HR metrics and provide regular reporting to support strategic decision-making.
Foster effective communication and collaboration across all departments.
Requirements:
Senior-level HR leadership experience within the hospitality sector.
Proven ability to align people strategy with business objectives.
Strong track record in driving employee engagement, performance, and organisational transformation.
Excellent communication, interpersonal, and influencing skills.
Strategic thinker with the ability to lead change and build high-performing teams.
Strong knowledge of labour laws, HR best practices, and talent management principles.
Salary: Negotiable depending on experience.
This is an exceptional opportunity for a senior HR professional to take on a pivotal executive role within a prestigious luxury hotel, driving people strategy and fostering a culture of excellence.
Hotel Director of Human Resources
Posted today
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Job Description
The President Hotel is entering an exciting phase of growth and transformation, and we are creating a senior, newly established role of Director of Human Resources. This is a unique opportunity for a visionary HR leader to define the strategic direction of the hotels people function and shape a high-performance culture across the organization.
Our purpose is simple yet powerful: to create and inspire memorable experiences.
Our vision: to become Cape Towns most loved hotel.
Our values Teamwork, Respect, Innovation, Accountability, Passion, and Integrity guide everything we do. We seek leaders who not only embody these values but also drive them throughout the hotel.
The Director of Human Resources will be the senior HR leader in the hotel, responsible for creating and executing organization-wide HR strategy. Reporting directly to the General Manager, you will oversee an HR team, including an HR Manager, and ensure all people initiatives are aligned with the hotels strategic goals.
This role combines high-level strategic leadership with deep operational insight into hotel HR. You will partner with the executive team to drive initiatives that enhance employee engagement, talent development, and organizational performance, positioning The President Hotel as a top employer in luxury hospitality.
Qualifications & Criteria- 10+ years senior HR leadership experience, with at least 5 years in a large hotel or luxury hospitality environment (essential).
Hotel HR experience is critical as this role requires understanding the unique demands of a 24/7 luxury operation, multiple departments (Front Office, Housekeeping, F&B, Banqueting), shift-based teams, and high seasonal fluctuations. Success depends on aligning people strategy with guest experience, operational performance, and service excellence.
- Proven success in developing and executing HR strategy that drives organizational growth and operational effectiveness.
- Strong knowledge of labour law, HR compliance, and hospitality-specific practices.
- Demonstrated experience in building high-performing HR teams and coaching HR leaders (e.g., HR Managers).
- Expertise in organizational design, succession planning, leadership development, and change management.
- Strong strategic thinking, executive presence, and stakeholder management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Must hold a valid South African ID.
- Define and lead the hotels overarching HR strategy, aligning people initiatives with business objectives.
- Oversee the HR function, including HR Manager and HR team, ensuring operational delivery and strategic alignment.
- Drive initiatives around talent acquisition, leadership development, succession planning, and workforce planning.
- Champion a high-performance culture, embedding the hotels PVV (Purpose, Vision & Values) at all levels.
- Lead employee engagement, retention, and recognition programs.
- Ensure compliance with labour legislation, industry standards, and best practices.
- Provide strategic guidance to executive leadership on workforce planning, performance, and employee relations.
- Use HR analytics and reporting to inform decision-making and measure the impact of HR initiatives.
- Executive HR Leadership Influence and shape strategy at the senior management level.
- Organizational Development Build capability and succession pipelines across departments.
- Talent Strategy Attract, retain, and develop top hospitality talent.
- Culture & Engagement Foster a culture of excellence, accountability, and inclusion.
- Use HR Analytics & Insights Leverage data to drive strategic decisions.
- Competitive gross package with benefits, commensurate with experience.
- Medical aid contribution.
- Pension/provident fund contribution.
- Performance-based incentives.
This is a rare opportunity to step into a senior strategic HR leadership role in one of Cape Towns most iconic hotels. If you are a proven hotel HR executive, ready to lead the organizations people strategy and mentor the HR team, we want to hear from you.
German speaking Recruitment Specialist (HR)
Posted 424 days ago
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Job Description
Are you fluent in German and experienced in Recruitment and HR ? Do you excel at establishing, maintaining, and reporting metrics throughout the recruiting process? Are you ready to take on a leading role? One of the most customer-centric companies worldwide is looking for a talented individual to join their German Recruitment Specialist team in Cape Town, South Africa .
Your key job responsibilities as the German speaking Recruitment Specialist (HR) in Cape Town, South Africa will include:
Oversee the entire HR process for senior hires at the company’s Cape Town offices.Recruit top-tier candidates to support the company’s growing team.RequirementsRequirements for this German speaking Recruitment Specialist (HR) job in Cape Town, South Africa :
Fluency in German and EnglishProven experience in recruitment and HRExpertise in sourcing hard-to-find talentStrong presentation and analytical skillsIf you are excited about taking on a new challenge with a leading e-commerce company, apply now to become our next German Recruitment Specialist! Send your application.
Manager: International Relations
Posted today
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Job Description
Faculty
Department
Cape Peninsula University of Technology -> DVC: RTIP -> Strategic Initiatives & Partnerships
Campus/ Location
Bellville Campus - Bellville, Cape Town, WC ZA (Primary)
Job Type
Permanent
Occupational Function
Support / Admin
Number of Positions
1
Annual Salary Package (incl. Medical Aid rate based on principal member only)
To be confirmed
Advert Closing Date
12/10/2025
Job Purpose
To manage and execute comprehensive internationalisation activities at home and abroad.
Job Knowledge, Skills and Experience
- Master's degree in a relevant field.
- At least six (6) years of demonstrable experience in the field of internationalisation in higher education.
- Experience in dealing with international students.
- Knowledge of immigration and SAQA-related issues pertaining to foreign staff and students.
- An understanding of research, technology, innovation, and partnerships.
Key Performance Areas / Principal Accountabilities
- The development of CPUT as an international role player.
- Establish international relations by participating in forums and meetings (locally, regionally, nationally, and internationally).
- To contribute to the development of teaching and research value from our international collaborations.
- To identify and develop strategic international partnerships for CPUT.
- To liaise with members of the Research Technology Innovation portfolio, faculties, and relevant units.
- Development of strategic international partnerships and drive international student strategies and targets.
- Provide support for international students.
- To develop and maintain controlling mechanisms for collaborations.
Competencies
- Ability to work independently and solve problems.
- Ability to be proactive to get things done.
- International involvement and knowledge of a foreign language ( e.g. French, German, or other)
- Excellent verbal, written and presentation skills
- Working in a diverse environment and dealing with different stakeholders
- Paying attention to detail
- Maintaining a database of CPUT international partners
- Ability to deal with conflict
General Information
Closing Date: 12 October 2025
For enquires and assistance with your online application, please contact Mr Odwa Siza, (Human Capital Department) email:
NB: PLEASE NOTE THAT THIS SYSTEM DOES NOT ALLOW APPLICANTS TO UPLOAD CVs. IT IS THUS IMPORTANT THAT APPLICANTS COMPLETE ALL SECTIONS COMPREHENSIVELY AS FAILURE TO DO SO MIGHT DISADVANTAGE YOU. PLEASE UPDATE YOUR APPLICATION ON THE SYSTEM WITH THE LATEST INFORMATION AS THIS WILL BE THE ONLY CRITERIA USED FOR EVALUATION OF YOURAPPLICATION BY OUR PANEL.
The Cape Peninsula University of Technology is committed to Employment Equity and aims to attract and retain talented individuals to achieve our equity objectives and therefore, people from the designated groups, including those with disabilities are encouraged to apply. Preference will be given to applicants whose appointment contributes towards the achievement of demographic representation. We reserve the right not to make an appointment.
Human Resources Manager
Posted today
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Job Description
Human Resources Manager
About the Role:
We are seeking a highly experienced HR Manager with a minimum of 5 years' proven experience in Human Resources management. The successful candidate must possess 5 years of experience and in depth knowledge of Labour Law and demonstrate strong knowledge of labour legislation, employee relations, compliance, and disciplinary procedures.
This role requires a leader with an authoritarian and strict management style, capable of implementing company policies with precision and ensuring full compliance across all departments. The ideal candidate will be decisive, assertive, and unwavering when it comes to enforcing rules, performance standards, and workplace discipline.
Key Responsibilities:
· Enforce HR policies, procedures, and the company's code of conduct consistently across the organisation.
· Ensure compliance with labour law, regulations, and company standards at all times.
· Oversee disciplinary processes, hearings, and grievance procedures with a firm and fair approach.
· Manage employee relations with authority, ensuring a structured and compliant work environment.
· Provide strong guidance to management and staff on labour legislation and HR best practices.
· Lead recruitment, onboarding, and performance management processes with strict adherence to standards.
· Develop and maintain HR reporting systems and compliance documentation.
· Implement training and corrective measures where required, with zero tolerance for non-compliance.
Requirements:
· In-depth knowledge of Labour Law (essential).
· Minimum of 5 years' HR management experience.
· In-depth knowledge of labour relations, disciplinary processes, and employment law.
· Strong, authoritative leadership style with proven ability to enforce rules and standards.
· Excellent communication, negotiation, and conflict management skills.
· Ability to operate under pressure with strict deadlines.
Location: Claremont, Cape Town
Employment Type: Full-Time, Permanent
Salary Range: R30K – R50K (depending on experience)
Application deadline: 10 September 2025
Job Type: Full-time
Pay: R30 000,00 - R50 000,00 per month
Work Location: In person
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Human Resources Consultant
Posted today
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Job Description
Vacancy: Human Resources & EE/B-BBEE Consultant
Location:
Cape Town, South Africa
Job Type:
Full-time, On-site
We are a boutique labour consultancy in Cape Town seeking a highly skilled and experienced Human Resources Consultant to join our dedicated team. The successful candidate will be a specialist in Employment Equity (EE) and Broad-Based Black Economic Empowerment (B-BBEE), providing expert HR and Industrial Relations (IR) consulting services to our diverse portfolio of clients. This role requires a professional who embodies the personalized, high-touch service that defines a boutique consultancy.
Key Responsibilities:
- Serve as a specialist in Employment Equity (EE) and Broad-Based Black Economic Empowerment (B-BBEE), providing strategic advice and hands-on implementation support to clients.
- Provide expert, tailored advice to clients on all aspects of HR management, policies, and employee relations.
- Advise on matters related to the Basic Conditions of Employment Act (BCEA) and Labour Relations Act (LRA).
- Assist with the implementation of disciplinary processes, including drafting charges and chairing internal disciplinary hearings.
- Develop and adapt HR contracts, policies, and procedures to meet specific client needs and legal requirements.
- Manage key HR functions such as Skills Development (WSP/SETA) and Performance Management.
- Conduct occupational health and safety liaison and referrals.
- Provide comprehensive administrative support, including file management and document compilation (e.g., job descriptions, performance agreements).
- Maintain a current understanding of relevant Labour Law and case law to provide up-to-date and practical solutions.
- Liaise with stakeholders and provide professional, relationship-driven support to clients.
Qualifications & Experience:
- A degree in Human Resources or a related field.
- 3-5 years of post-tertiary qualification experience in an HR/IR role, with a strong focus on EE and B-BBEE.
- Valid driver's license and willingness to travel to client sites within the Cape Town area.
- Full professional proficiency in English and Afrikaans (additional languages are beneficial).
- Demonstrable knowledge of Labour Law processes and terminology.
- High attention to detail and strong administrative skills.
- Excellent communication skills, with the ability to engage effectively and build trust with clients at all levels.
- Ability to work both independently and as part of a small, collaborative team.
- A professional demeanor with a commitment to always maintaining company and client confidentiality.
Advantageous Experience:
- Legal Drafting.
- Representation at the CCMA/Bargaining Councils.
- Union negotiations.
- Experience with Section 189 Retrenchments and Mutual Separation Agreements (MSAs).
- Experience in recruitment and managing Employee Wellness Programmes.
If you are a proactive and knowledgeable HR professional who thrives in a dynamic, client-focused environment, we encourage you to apply. Please submit your CV and a cover letter detailing your relevant experience.
Note: Only shortlisted candidates will be contacted
Human Resources Administrator
Posted today
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Job Description
Job Description
The Human Resource Officer is responsible for supporting the day-to-day operations of the HR department. This includes recruitment and onboarding, employee relations, HR policy implementation, performance management support, training coordination, payroll assistance, and maintaining employee records.
Key Responsibilities
- Assist in the recruitment process by preparing job descriptions, posting advertisements, screening candidates, and scheduling interviews.
- Organize and manage onboarding and orientation programs for new hires.
- Maintain and update employee records and HR databases.
- Ensure timely processing of payroll inputs and benefits administration.
- Support the implementation of HR policies and procedures in compliance with labor laws and internal standards.
- Address employee queries related to HR policies, benefits, and procedures.
- Assist in performance review processes and documentation.
- Support employee engagement and welfare programs.
- Prepare HR reports as needed by management.
- Ensure compliance with health and safety regulations in the workplace.
Qualifications and Requirements
Education:
- Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related field.
- Additional certifications in HR (e.g., CIPD, SHRM, or PHR) are an advantage.
Experience:
- Minimum of 2–3 years of experience in an HR role.
- Experience with HR software (e.g., HRIS systems) is preferred.
Key Skills:
- Strong knowledge of labor laws and HR best practices.
- Excellent interpersonal and communication skills.
- High level of confidentiality and professionalism.
- Strong organizational and administrative skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Ability to handle multiple tasks and work under pressure.
Personal Attributes:
- Detail-oriented and proactive.
- Team player with a positive attitude.
- Empathetic and approachable.
Working Conditions
- Office-based, with occasional travel to other company sites if applicable.
- Standard working hours, with flexibility for extended hours when required.
Job Type: Full-time
Pay: From R12 500,00 per month
Work Location: In person
Public Relations Communications Specialist
Posted today
Job Viewed
Job Description
At
Triz Engineering Solutions
, we don't just design vehicles; we deliver
Product Success
for commercial-vehicle OEMs. Now we're looking for a
PR & Communications Specialist
to help tell that story. This isn't a routine comms role. We need someone who thrives in a dynamic, high-accountability culture, where change is embraced and clarity matters. You'll bring strong emotional intelligence, attention to detail, and the ability to turn complexity into clear, compelling communication. Most importantly, you'll bring energy, initiative, and a drive to make an impact.
Triz Engineering Solutions
) is a product engineering and development company dedicated exclusively to the
commercial vehicle industry
.
We specialize in
end-to-end engineering for medium- and heavy-duty platforms
, from concept and feasibility through productionization and compliance. Our expertise spans zero-emission (battery electric, fuel cell), hybrid, and conventional powertrains, as well as advanced vehicle technologies including ADAS, autonomy, and connectivity.
Our work focuses on high-integration, high-value systems for applications such as delivery, bus, motorhome, refuse, off-highway, and other vocational markets. Triz delivers launch-ready, validated solutions that help OEMs move from plan to product with speed, certainty, and zero surprises
Position Summary:
The
PR & Communications Specialist
role is responsible for driving Triz Engineering's visibility in the automotive and mobility sector. It combines media relations, thought leadership, digital content, and event support to position the company as an industry leader in North America and globally. The role plays a critical part in shaping the company's reputation, building relationships with key industry influencers, and ensuring that communications remain strategic, consistent, and aligned with business objectives.
The role is accountable for:
- Developing and implementing a PR strategy, messaging framework, and content calendar
- Securing earned media coverage through press releases, journalist pitches, and bylined articles
- Building and maintaining strong relationships with automotive and mobility journalists, influencers, and industry bodies
- Supporting executive visibility and thought leadership through articles, LinkedIn presence, and speaking opportunities
- Managing PR execution at industry events, including media kits, spokesperson briefings, and interviews
- Monitoring and reporting on PR performance, share of voice, sentiment, and industry positioning
- Collaborating cross-functionally with HR (employer branding), engineering (technical narratives), and marketing (campaign integration) to ensure aligned communications
Education & Qualifications:
- BA in Corporate Communication or BTech/BCom in Public Relations Management.
- Supplemented with short courses in Digital PR, Social Media Analytics, and Event PR (advantageous).
Experience:
- International / global experience (preferred but not mandatory) — demonstrated ability to operate effectively across diverse markets, with preference for exposure to the USA.
- 5+ years' PR/communications experience (automotive, tech, or related industries preferred).
- Demonstrated success in media relations with strong coverage in top-tier publications.
- Proven storytelling and executive communications skills across multiple formats (articles, op-eds, speeches, social media).
- Event and spokesperson prep experience, including logistics and media engagement at industry expos.
- Confident in using PR/analytics tools (e.g., Muck Rack, Brandwatch, Meltwater, Hootsuite).
- Experience managing crisis communications and reputational risks is a strong advantage.
Skills & Competencies:
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word).
- Strong analytical, planning, and organizational skills to drive business development strategies effectively.
- Excellent negotiation, communication, and interpersonal skills to build and maintain client relationships.
- Ability to analyse financial statements and market trends to inform business decisions.
- Experience in brand development, digital marketing strategies, and market research.
- Self-starter with the ability to work independently and adapt to a fast-paced, dynamic work environment.
- Willing to travel both domestically and internationally as required for business opportunities, client meetings, and industry events.
Expectations & Added Value:
- Strategic Integration: Align PR activities with Triz's business priorities, sales goals, and employer branding.
- Thought Leadership: Proactively position executives and engineers as subject matter experts in mobility and innovation.
- Content Versatility: Deliver compelling communication across digital, print, video, and social platforms.
- Analytics & ROI: Translate PR efforts into measurable business impact (coverage quality, engagement, lead support).
- Proactive Initiatives: Identify new PR opportunities such as awards, panel appearances, and partnerships.
- Global Coordination: Balance South African operations with North American PR objectives, ensuring brand consistency.
- Regular earned media placements in reputable industry publications.
- Increased executive visibility through thought leadership and event participation.
- Strong and consistent brand presence at key industry events.
- Positive and measurable growth in share of voice and sentiment within the automotive/mobility sector.
Remuneration:
We offer a highly competitive remuneration package.
Only shortlisted candidates will be contacted
Disclaimer:
By submitting your application, you acknowledge and consent that Triz Engineering Solutions may use artificial intelligence tools ("AI Tools") as part of its recruitment and selection process. These tools are used to support, not replace, human decision-making, and are intended to improve the efficiency and effectiveness of our recruitment process.
We may use AI tools to help screen applications, match candidates to roles, and manage recruitment data. All applications are reviewed by our recruitment team, and your personal information will be handled in accordance with the Protection of Personal Information Act ("POPIA"). You may withdraw your consent at any time by contacting
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