2253 Management jobs in Cape Town

Role Overview

The Warehouse Manager is responsible for the efficient, safe, and compliant management of all warehouse and logistics operations in Cape Town. This includes overseeing inbound and outbound logistics, supervising staff, coordinating with showrooms and other departments, and driving continuous improvement in operational effectiveness, space utilization, cost control, and customer service.

Key Responsibilities

Inventory Management

• Ensure accurate stock integrity at all times, through ensuring receiving and despatching and procedures are implemented and adhered to.
• Implement inventory control systems and conduct regular cycle counts and quarterly stock takes.
• Investigate and resolve variances timeously.
• Ensure all transfers are completed on the system.
• Monitor and maintain accurate stock levels to prevent overstocking or stockouts.
• Identify and address local and international supplier stock issues.
• Track and resolve pick slip discrepancies.
• Keep inventory systems up to date and plan for future capacity requirements.
• Monitor ETA and coordinate arrival of containers at Cape Town harbour.
• Liaise with freight forwarders, customs agents, and head office for clearance.
• Prepare warehouse space in advance for container receipt and destuffing.
• Supervise unloading, inspection, and packing away of goods, updating stock records accordingly.
• Oversee the timely and accurate picking, packing, and shipping of orders.
• Coordinate delivery routes and booking with clients.
• Facilitate the domestic distribution process and ensure client requirements are met professionally.
• Optimize delivery vehicle scheduling and route planning, including 3PL management.
• Troubleshoot and resolve delivery issues before, during, and after shipment.

Operational Excellence & Process Improvement

• Ensure service excellence is upheld through white glove delivery, with a continuous focus on last-mile improvement.
• Continuously assess warehouse workflows and implement process improvements.
• Promote cost-saving measures while maintaining service quality and safety standards.
• Develop and enforce SOPs for warehouse and logistics operations.
• Create and update systems to track KPIs such as inventory accuracy, order turnaround, and staff productivity.
• Lead logistics and warehousing special projects (e.g., showroom setups, event logistics).

Reporting & Administration

• Produce regular reports on inventory turnover, fulfillable/unfulfillable orders, and replenishment needs.
• Manage actual vs budgets for packaging, logistics, and maintenance.
• Analyse operational data to inform strategic decisions and improve performance.
• Address stock requirements between Cape Town and Johannesburg warehouses.
• Manage and support warehouse and delivery personnel.
• Delegate daily responsibilities, monitor and track completion of duties and conduct disciplinary action as needed.
• Encourage high-performance culture, strong work ethic, and continuous improvement.
• Identify training needs (e.g., fire safety, first aid) and career development opportunities.
• Foster open communication, motivation, and teamwork.

Health, Safety & Compliance

• OSHA Management, act as SHE REP.
• Ensure health and safety compliance in the warehouse.
• Ensure cleanliness and housekeeping across warehouse and head office areas.
• Oversee maintenance of all warehouse equipment, including vehicles and trolleys.
• Provide warehouse safety leadership and schedule safety training sessions.

Showroom & Group Coordination

• Liaise continuously with showrooms to ensure accurate stock transfers.
• Investigate showroom inventory discrepancies and process transfer notes in ERP systems.
• Manage packaging materials, invoice showroom orders, and process credit notes.
• Coordinate operational logistics for both head office and distribution centres.
• Manage showroom fulfilment sales reports
• Manage ticket system, and manage scheduling of deliveries for showrooms
• Manage quotations for 3 rd party logistic for showrooms.

Cross-Functional Communication

• Act as a key point of contact between showrooms and warehouse operations and departments like, marketing, procurement, and production, web-shop.
• Promote transparency, accountability, and solutions-oriented thinking across teams.
• Communicate with relevant stakeholders with regards to product or supplier issue feedback.

Skills & Qualifications

• 5+ years of warehouse or logistics management experience.
• Strong leadership, organizational, and analytical skills.
• Proficiency in inventory systems, office suites like excel and word, outlook, Microsoft teams.
• Excellent communication across all levels of an organization.
• Experience with container management and port operations is an advantage.
• Health and safety knowledge, including regulatory compliance.

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Join to apply for the Senior Operations Manager (1 Year - Fixed Term) role at Concentrix

3 days ago Be among the first 25 applicants

Join to apply for the Senior Operations Manager (1 Year - Fixed Term) role at Concentrix

Job Title:

Senior Operations Manager (1 Year - Fixed Term)

Job Description

Join a highly successful, fast-paced airline that opens up Europe, boasting over 300 aircraft flying over 1000 routes in more than 30 countries. As the UK's largest airline, employing over 13,000 people, you will play a crucial role in supporting over 90 million passengers a year.

Team Overview:

The successful candidate will join the Customer Management Team, responsible for supporting customers throughout their pre and post-flight journey. The team utilizes a multi-channel support system including voice, email, chat, social, and soon, messaging. The role involves managing relationships with outsourced contact centre suppliers.

Oversee the delivery of customer services and sales on site.

Support service partners managing high-value customer teams.

Ensure compliance with service levels and promote the easyJet culture.

Key Accountabilities:

• Develop and implement robust sales strategies to enhance customer satisfaction and revenue.
• Support operational teams to meet sales targets and ensure high customer and staff satisfaction.
• Monitor service levels and proactively address performance shortfalls.
• Act as a brand ambassador, engaging with agents and service partners.
• Facilitate training and cultural engagement that embodies the easyJet spirit.
• Continuously review and improve sales, CSAT, and quality performance.
• Conduct site audits to ensure compliance with security requirements.
  
  

• Ownership and Delivery: Focus on results, working towards targets, and adapting plans.
• Business Performance: Understand business dynamics and cost implications.
• Innovation and Change: Open to new methods and comfortable in dynamic environments.
• Building Relationships: Communicate confidently and build constructive relationships.
  
  

• Minimum 3 years in a high-volume contact centre, preferably with outsource experience.
• Proven people management and leadership experience.
• Strong understanding of call centre technologies (CRM & Telephony).
• Proficient in Microsoft Office, Excel, and PowerPoint.
• Experience in airline operations is an advantage.
• Strong leadership, judgement, and stakeholder management skills.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries IT Services and IT Consulting

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The Building Company

2025/07/18 Bergvliet

Job Reference Number: 80871459011

Department: BUCO

Business Unit

Industry: Retail

Job Type: Permanent

Positions Available: 1

Salary: Market Related

The main purpose is to drive and grow the profitability of the Store through the effective management of its employees, financial, and technological resources, and ensuring efficient application of the company’s policies and procedures and management best practice in order to exceed all stakeholders’ expectations.

Job Description

• Manage Profitability: To ensure continuity, growth, and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, take calculated risks; and generate innovative and creative ideas for implementing new business opportunities and maximising sales
• Planning and Budgeting: Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an Operating Plan for the Store.
• Procurement, stock control and merchandising: To ensure that the inward logistics of the Store run smoothly, products are purchased in line with The Building Company procurement policies and procedures, stock levels are kept at optimal levels and stock losses are controlled.
• Maintain Stock variances: Maintenance of optimal stock levels
• Financial Management: Ensures that the Store budget is compiled in line with the agreed upon operating plans and adhered to. (Ensure that all financial processes are monitored and controlled in line with best practices and company procedures).
• Customer Service: Ensure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures.
• Accountable for day-to-day operations: Accountability for the day-to-day operations, administration, customer sales and service and overall management and control of the branch employees.
• Operational analysis: Analyses of operational information leading to the diagnosis of problems and/or success areas in the business. Enhancing all successes and raising and resolving all problem areas with the Operations Management Support Team.
• People Management: Inspire, motivate, guide, develop and manage, and lead employees in order to meet the store's objectives. Apply all company policies and procedures and best practice principles in order to maintain a harmonious labour environment.
• Legislative compliance and corporate governance: Ensure legal compliance with all legislation relating to the operation of the business and that appropriate action is taken in respect of all legal matters.
• To uphold and promote the company values and culture
  
  

Join to apply for the Software Development Project Manager role at redPanda Software

4 days ago Be among the first 25 applicants

Join to apply for the Software Development Project Manager role at redPanda Software

The Development Project Manager (DPM) will be responsible for leading a team of software developers, utilising the Scrum/Agile methodology to manage team performance, behaviour, productivity, and project delivery. This client-facing role requires frequent communication and updates to both internal and external clients regarding project status.

Key Responsibilities

Delivery Management

• Efficiently manage backlog grooming, sprint planning, estimates, and burn down reports to ensure timely project delivery.
• Maintain a 70% sprint efficiency rate by closely monitoring and managing team capacity.
• Ensure high-quality deliverables by keeping UAT failures below 5% for each deployment.
  
  

• Provide regular progress reports and present the status of team deliverables (Sprint Burn Down Reports) in weekly operations meetings.
• Manage client expectations, respond to escalations, and provide timely updates as agreed upon.
  
  

• Set individual employee goals and conduct performance evaluations to ensure team members are meeting expectations.
• Monitor productivity and time logging to ensure efficient use of resources.
  
  

• Proficient in capacity and sprint planning.
• Experience with task tracking tools such as JIRA/Confluence.
• Familiar with Scrum principles and SAFe methodology for tracking, capacity planning, efficiency planning, and ceremonies.
• Adept at working under pressure.
• Proactive and highly motivated.
• Excellent customer relationship management skills.
• Knowledge of coding languages and principles.
• Conflict management skills.
• Strong understanding of quality control processes.
• Experience with performance management.
• Strong resource planning, project management, and organisational skills.
• Excellent professional communication skills, both oral and written.
  
  

• High school diploma or equivalent.
• Minimum of 3 years of experience in a team leadership role.
• Minimum of 3 years of experience in a software development environment.
• IT-related qualification.
• Experience with Agile and Scrum.
• Experience in the retail industry preferred.
• Proven track record of successful project delivery.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Desktop Computing Software Products

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Apply now »

Date: 8 Aug 2025

Location: Bellville, Western Cape, ZA

Company: Capitec Bank Ltd

Apply By

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below
  
  

• Minimum of 3 - 5 years’ experience in Quality management or a relative field in an Innovative environment.
• Minimum 3 years’ experience in leading a team in a fast-paced environment.
  
  

• Stakeholder relationship engagement and management
• Responsible for delivery in a high performing, continuous development environment
• Experience in managing large teams and complex projects
• Proficiency in Amazon Connect or related speech analytics tools
  
  

• Grade 12 National Certificate / Vocational
• A relevant qualification in Business Administration or Project Management
  
  

• Bachelor's Degree in AWS Data Analytics Speciality or Project Management
• A relevant degree in Information Technology
  
  

• Regulatory requirements, compliance standards in an operational environment
• Basic data analytics
• People/team leadership practices and principles
• General operations management practices and principles and stakeholder and client management
• HR principles and processes.
• Client service principles and practices.
• Liaising with 3rd party providers
  
  

• Analytical Skills
• Attention to Detail
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Decision making skills
• Influencing Skills
• Interpersonal & Relationship management Skills
• Leadership Skills
• Negotiation skills
• Planning, organising and coordination skills
• Presentation Skills
• Problem solving skills
• Project Management Skills (Methodolgy Specific)
• Reporting Skills
  
  

• Clear criminal and credit record
  
  

Apply by :

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here!

2. Once you have completed the above finalize your application by clicking apply below

To lead a designated functional team in Operational System Support, prioritising and overseeing work within the Business Support Center and provide subject matter expertise and actionable insights that will influence decision making and improve service delivery across BSC that are aligned with the objectives, plans, processes and standards of the Operational System Support Department.

Minimum/Ideal

• Minimum of 3 - 5 years’ experience in Quality management or a relative field in an Innovative environment.
• Minimum 3 years’ experience in leading a team in a fast-paced environment.

Function specific experience :

• Stakeholder relationship engagement and management
• Responsible for delivery in a high performing, continuous development environment
• Experience in managing large teams and complex projects
• Proficiency in Amazon Connect or related speech analytics tools
  

• Grade 12 National Certificate / Vocational
• A relevant qualification in Business Administration or Project Management

• Bachelor's Degree in AWS Data Analytics Speciality or Project Management
• A relevant degree in Information Technology

Minimum/Ideal

• Regulatory requirements, compliance standards in an operational environment
• Basic data analytics
• People/team leadership practices and principles
• General operations management practices and principles and stakeholder and client management
• HR principles and processes.
• Client service principles and practices.
• Liaising with 3rd party providers
  

• Analytical Skills
• Attention to Detail
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Decision making skills
• Influencing Skills
• Interpersonal & Relationship management Skills
• Leadership Skills
• Negotiation skills
• Planning, organising and coordination skills
• Presentation Skills
• Problem solving skills
• Project Management Skills (Methodolgy Specific)
• Reporting Skills

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

As the Head of Talent Management, you will play a critical role in developing and executing talent management / HR strategies that enable the organisation to attract, retain and develop top talent.

You will lead HR professionals and implementation of talent management programs that align with business objectives, foster employee development, and support the organisation's culture and values. You will also work closely with senior leadership to assess and address talent gaps, develop succession plans, and provide ongoing support for career development and growth.

We are obsessed with creating an exceptional experience for our customers. The Jonsson Workwear experience transcends traditional retail - we continually strive for brilliance. One of the ways we bring this vision to life is through our iconic Jonsson Workwear branches, each one offering the ultimate gateway into our world of workwear. No matter the job, industry or conditions our customers work in, we offer endless possibilities, equipping our customers with high-performance workwear that empowers them to perform at their peak.

Recognising the significant role these spaces play in the Jonsson Workwear experience, we're on the search for an entrepreneurial and industrious Business Leader who exhibits the drive, initiative and natural leadership skills to confidently lead Jonsson Workwear Durbanville.

In this role, you will be accountable for upholding a brilliant customer experience by providing outstanding service, all while being actively hands-on alongside your team. The Business Leader position requires someone with an entrepreneurial spirit who can drive the growth of the brand with authentic passion and dedication, all while leading and inspiring the dedicated team that supports it.

The ideal brand advocate for Jonsson Workwear Durbanville will be required to:

• Possess excellent interpersonal skills required to effectively communicate with customers and our people.
• Create and maintain solid, long-term customer relationships, and empower your team to do the same with genuine enthusiasm.
• Build, inspire and guide a driven, high-performance team that will contribute to the store's ongoing success.
• Efficiently manage daily operations of Jonsson Workwear Durbanville maintaining accuracy and composure under pressure.

Proactively identify new business opportunities and instil a customer-centric culture.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.

Job Purpose :

As a Retail Area Manager, you will be responsible for overseeing security operations within the retail sector across multiple locations. Your primary focus will be on ensuring the safety and security of our clients' assets, employees, and customers while maintaining a high level of service delivery.

Key Requirements :

• A-Grade Registered (Updated)
• Valid Driver's license
• Matric (Grade 12)
• Reside in the areas of Strand, Somerset West, Stellenbosch
• Proven experience in security management, preferably in a supervisory or managerial role.
• Strong leadership and team management skills.
• Minimum of 3 years working as a retail area manager.
• Excellent communication and interpersonal abilities.
• Sound knowledge of security practices, laws, and regulations.
• Ability to analyze data, assess risks, and make informed decisions.
• Proficiency in using security technology and systems.
• The ability to work under pressure.
• Confidence, drive, and enthusiasm.
• Decision-making ability and a sense of responsibility.
• Planning and organizational skills.
• Experience using relevant technology and equipment.
• Experience in reporting and emergency response planning.
• Excellent knowledge of security protocols and procedures.
• Solid understanding of budgeting and statistical data analysis.
• Working knowledge of MS Office.
• Retail Security Certificate will be an advantage.

Skills and knowledge

• Leadership skills.
• Knowledge of public safety and security.
• Thoroughness and attention to detail.
• Customer service skills.
• Patience and the ability to remain calm in stressful situations.
• Ability to monitor own performance and that of colleagues.
• Ability to accept criticism and work well under pressure.
• Business management skills.
• Investigation and issue resolution skills.
• Good knowledge of easy roster.

Duties and Responsibilities :

Operational Management :

• Supervise and coordinate security teams across multiple locations within the designated area.
• Implement and enforce security policies, procedures, and protocols to maintain a safe and secure environment.
• Conduct regular site visits to stores and other facilities to ensure compliance and address any security concerns.

Team Leadership and Development :

• Recruit, train, and mentor security staff to ensure they have the necessary skills and knowledge for their roles.
• Monitor team performance, conduct performance evaluations, and provide feedback for continuous improvement.
• Foster a positive work culture that promotes teamwork, professionalism, and excellence in service delivery.

Client Relationship Management :

• Build and maintain strong relationships with clients to understand their security needs and expectations.
• Act as the primary point of contact for client communication and address any security-related issues or inquiries.
• Collaborate with clients to develop and implement customized security solutions and strategies.

Risk Assessment and Mitigation :

• Conduct regular risk assessments and security audits at stores and other locations to identify potential vulnerabilities and threats.
• Develop and implement risk mitigation strategies and emergency response plans.
• Respond promptly to security incidents and emergencies, taking appropriate action to minimize risks and ensure safety.

Reporting and Documentation :

• Maintain accurate records of security incidents, investigations, and resolutions.
• Prepare and submit reports to management and clients regarding security performance, trends, and recommendations for improvement.
• Ensure compliance with regulatory requirements and industry standards.

Adherence to Policies :

• Adhere to all company policies, regulations, and safety standards while carrying out job duties.

Loss Control :

• Responsible for any losses that may occur in the Shoprite stores allocated to you.
• Attend shrinkage meetings with the client Shoprite.
• Attend stock takes of each store.

General :

• Visit each store at least once a week.
• Manage four (4) store openings and four (4) closings per month.
• Conduct locker searches and roadblocks at stores.
• Manage a security team.
• Ensure all sites are covered by 10:00 every day.
• Plan and draft monthly duty rosters, to be on site no later than the 10th of each month.
• Perform department checks in all Checkers, Shoprite, and Usave stores under your responsibility.
• Control budgets for security operations and monitor expenses.
• Attend operational meetings with other managers.
• Plan and perform store openings, closings, and roadblocks.
• Record all arrests within five (5) days of incidents.
• Investigate and resolve issues.
• Create security status reports for management.
• Attend monthly shrinkage meetings at all sites.
• Conduct monthly meetings with site security personnel.
• Respond to calls or complaints from Site Senior or Store Management.

We look forward to hearing from you!