1,377 Desktop Support jobs in South Africa

Desktop Support Technician Opportunity in Durban.

Our client, a forward-thinking organisation, is seeking a skilled Desktop Support Technician to join their team. This role is perfect for someone who thrives in problem-solving, enjoys working with technology, and has a passion for delivering exceptional user support.

This is more than just a support role - it’s an opportunity to be the go-to problem-solver, the one who keeps everything running smoothly and earns trust across the business. If you’re someone who enjoys challenges, thrives on finding smart solutions, and wants to grow your career in a forward-thinking environment, this is your chance.

We would like to hear from you, send your application to

• Diagnose, troubleshoot, and resolve desktop, network, printer, and IT device issues.
• Manage daily/weekly system backups, updates, and preventive maintenance.
• Install, configure, and update operating systems, drivers, applications, and finance/accounting software.
• Build and upgrade PCs, replace components, and maintain hardware reliability.
• Support video conferencing equipment, end-user account setup, and plant IT operations.
• Maintain an accurate IT asset register and ensure compliance with security standards.
• Monitor and document Helpdesk and network incidents, creating regular IT reports.
• Perform ad hoc IT activities to ensure smooth and secure operations across the business.

• Matric (Grade 12)
• FET Certificate in PC Support, PC Engineering, IT: Technical Support, or NC: IT Systems Support (PC Engineering) – NQF Level 4–6 (minimum one required).
• CompTIA A+ and CompTIA N+ certifications.
• Microsoft Certified Desktop Support Technician (MCDST) – advantageous.
• CompTIA Security+ advantageous.
• Basic knowledge of PLC is advantageous.

• Minimum of 3 years’ relevant IT support experience.
• Strong knowledge of networking, Windows operating systems (Windows 10 and above), and Microsoft 365.
• Hands-on experience with Active Directory administration.
• Ability to work shifts, overtime, and stand-by as required.
• Candidates will be required to complete a practical IT competency test as part of the selection process.

• Strong ability to gather, analyse, and interpret information accurately.
• Commitment to aligning with organisational goals and mission.
• Skilled in resource allocation, workflow optimization, and continuous improvement.
• Situational awareness with the ability to make clear, decisive choices.
• Effective communicator who shares plans and fosters collaboration.
• Innovative thinker with the capacity to shape and drive a forward-looking vision.
• Builder of frameworks and systems that enable organisational learning and growth.
• Demonstrates resilience, perseverance, and focus in achieving results.
• Ensures objective evaluation of projects and outcomes for continuous progress.

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

We are looking for a talented and multi-skilled Desktop Support Engineer to join our dynamic team of IT professionals. The successful candidate should have a passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideally reside in the Northern suburbs of Johannesburg, have their own reliable transport, and be willing and available for emergency standby and after-hours support when required.

• Responsible for all 1st line Support of the Windows desktop environments for all South African offices.
• Procurement of desktops, laptops, and other IT equipment for the SA offices.
• Liaising with suppliers of IT equipment, IT services, etc.
• Setup and configuration of all desktops and laptops for the SA offices.
• Triage and adhere strictly to the SLAs of the IT ticketing system. Responsible for ensuring all tickets do not go out of SLA.
• Monitoring of Internet links at all SA offices and ensuring any issues are logged, followed up, and resolved as soon as possible.
• Regularly reviewing and updating of IT processes, procedures, and documentation as required.
• Regular checks of IT systems to ensure optimal uptime.
• Monthly recons of all IT expenses.
• Compiling reports on employee productivity and access control as required.
• Reviewing of CCTV footage and compiling evidence as required.
• Conducting IT training for all new staff.

• Must have done Pure Mathematics at Matric level with Computer Science/IT an advantage.
• Must be passionate about IT and Technology.
• Minimum of A+ (Must have passed international exams)
• Network+ or Security+ an advantage (Must have passed international exams)
• 1 - 2 years hands-on working experience supporting local and remote Windows Desktop environments.
• Support experience with Virtual and Cloud environments advantageous e.g., VMWare, Hyper-V, AWS, Digital Ocean, Google Cloud, Azure.
• Must possess an extremely high level of attention to detail in his/her work.
• Eager to learn and adapt to a fast-moving, high-stress environment.
• Good command of the English language both written and spoken.
• Must have reliable own transport.
• Must be willing to work long hours and after hours/standby when required.

Market related - Monthly

Company : TSU Group Holdings

Location : Strand, Western Cape

Position Type : Full-time

Overview :

TSU Group Holdings is seeking a dedicated and experienced Junior Desktop Support Technician to join our dynamic team. The ideal candidate will have a minimum of three years of experience working on a helpdesk and a proven track record in providing exceptional technical support. This position offers an exciting opportunity to contribute to the maintenance and enhancement of our IT infrastructure while gaining valuable experience within a thriving organization.

Responsibilities :

• Provide first-line technical support to end-users via phone, email, or in-person, resolving hardware, software, and network issues efficiently and effectively.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot and resolve software applications, operating systems, and peripheral device issues.
• Assist with user account management, including creating, modifying, and deactivating accounts as needed.
• Collaborate with senior IT staff to escalate complex technical issues and follow up until resolution.
• Perform routine maintenance tasks such as software updates, system backups, and endpoint management.
• Document support activities, procedures, and resolutions for future reference.
• Participate in IT projects and initiatives, providing technical assistance and support as required.
• Stay informed about emerging technologies and industry best practices to enhance technical skills and knowledge.

Requirements :

• Minimum of three years of experience working on a helpdesk or in a desktop support role.
• Proven track record in providing technical support and troubleshooting IT issues.
• Solid understanding of Windows operating systems (Windows 10 / 11), Microsoft Office Suite, and common desktop applications.
• Experience with desktop hardware setup, configuration, and troubleshooting.
• Familiarity with basic networking concepts and protocols.
• Strong communication and interpersonal skills with the ability to effectively communicate technical information to non-technical users.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus.
• ITSM Experience preferably N-Able as well as Office 365 Admin
• Own Vehicle with Valid Driver's License.

Benefits :

• Competitive salary commensurate with experience.
• Opportunities for career growth and professional development within a leading organization in the industry.
• Collaborative and supportive work environment with a focus on teamwork and innovation.

Notice :

Please note that by applying for this position, you agree to a criminal check, credit check and a polygraph.

Overview

Our client a leader in the automotive components industry is seeking a Desktop Support Technician to join their team based in Durban

• FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems
• Support (PC Engineering) - (Candidate must have at least one of these qualifications with NQF level between 4-6).
• At least 3 years relevant work experience, in addition as part of the process a practical I.T competency test will be conducted.
• IT specific requirements: Networking experience, experience in Operating Systems (OS) from Windows 10 to current, experience in M365, Comptia
• A+, Comptia N+, experience in Active Directory.
• Microsoft Certified Desktop Support Technician (MCDST) certification is an advantage.
• CompTIA Security+ is an advantage.
• Basic Knowledge of PLC is an advantage.
• Ability to work shifts, overtime, and stand-by as and when required.

• Diagnose and troubleshoot network and desktop (and related IT devices) problems.
• Perform daily and weekly backups and updates.
• Create and manage asset register for various IT devices.
• Installation and configuration of OS, drivers, and applications.
• Assemble / build PCs and / or replace PC components.
• Management and setup of VC meeting equipment.
• End user account setup and configuration.
• Visualisation of Helpdesk and Network incidents.
• Support Plant IT requirements.
• Finance accounting software support.
• Perform preventive IT maintenance and security activities.
• Support network and stand-alone printers.
• Ensure all IT related operations run smoothly.
• Create reports for IT Department.
• Ensure compliance with company IT security rules.
• Perform ad hoc activities as and when required.

Overview

An exciting opportunity awaits a Desktop Support Engineer in Cape Town, South Africa. This is your chance to become the go-to technical expert in a fast-paced office, keeping systems running smoothly and ensuring colleagues have the tools they need to succeed. This role is more than troubleshooting – it’s about ownership, problem-solving, and continuously improving IT operations. You’ll be at the heart of the team, providing world-class support while implementing solutions that enhance security, efficiency, and user experience.

• Providing frontline support for Windows and Mac devices, printers, mobile devices, and AV equipment.
• Troubleshooting and resolving IT issues, from connectivity faults to software errors.
• Monitoring systems and networks to proactively detect and resolve issues.
• Managing onboarding and offboarding processes including accounts, permissions, and devices.
• Supporting business-critical applications such as Office365, Active Directory, JAMF, VMware, and SSO tools.
• Ensuring secure access management, compliance, and cyber-awareness education.
• Supporting collaboration tools, video conferencing, and meeting room technologies.
• Maintaining IT documentation and sharing knowledge across the business.
• Suggu.

• Provide timely support for desktop, laptop, and mobile device issues.
• Assist with setup and configuration of hardware, operating systems, and software.
• Troubleshoot Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
• Handle user requests related to printers, network connectivity, and peripherals.
• Escalate complex issues to senior IT staff when necessary.

• Support users in accessing and navigating cloud-based platforms (Microsoft 365, Azure, etc.).
• Perform basic account administration, including password resets and access requests.
• Assist with endpoint protection, updates, and patch management.
• Learn and contribute to cloud migration and automation initiatives under guidance.

• Maintain accurate records of support requests and resolutions.
• Update IT documentation and user guides.
• Contribute to asset management by tracking hardware and software inventory.
• Follow IT policies and procedures to ensure compliance and security.

• IT Diploma, CompTIA A+/N+, or relevant certification (required).
• 12 years experience in IT support or service desk (preferred).
• Basic knowledge of Windows desktop environments and Microsoft 365.
• Familiarity with cloud platforms (Microsoft Azure, Google Workspace, or similar) is an advantage.
• Strong problem-solving and customer service skills.
• Good communication skills, with the ability to assist non-technical users.

• Office-based role with occasional remote support.
• Requires flexibility to assist users across different departments.
• Hands-on learning and mentorship provided by senior IT team members.

Our client a leader in the automotive components industry is seeking a Desktop Support Technician to join their tema based in Durban 

MINIMUM REQUIREMENTS 

• FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems
• Support (PC Engineering) - (Candidate must have at least one of these qualifications with NQF level between 4-6).
• At least 3 years relevant work experience, in addition as part of the process a practical I.T competency test will be conducted.
• IT specific requirements: Networking experience, experience in Operating Systems (OS) from Windows 10 to current, experience in M365, Comptia
• A+, Comptia N+, experience in Active Directory.
• Microsoft Certified Desktop Support Technician (MCDST) certification is an advantage.
• CompTIA Security+ is an advantage.
• Basic Knowledge of PLC is an advantage.
• Ability to work shifts, overtime, and stand-by as and when required.

MAIN JOB FUNCTIONS 

• Diagnose and troubleshoot network and desktop (and related IT devices) problems.
• Perform daily and weekly backups and updates.
• Create and manage asset register for various IT devices.
• Installation and configuration of OS, drivers, and applications.
• Assemble / build PCs and / or replace PC components.
• Management and setup of VC meeting equipment.
• End user account setup and configuration.
• Visualisation of Helpdesk and Network incidents.
• Support Plant IT requirements.
• Finance accounting software support.
• Perform preventive IT maintenance and security activities.
• Support network and stand-alone printers.
• Ensure all IT related operations run smoothly.
• Create reports for IT Department.
• Ensure compliance with company IT security rules.
• Perform ad hoc activities as and when required.

Desktop Support Engineer

Location: Remote
(Must be available during U.S. Eastern Standard Time working hours)

Company:

We are a fast-growing U.S.-based Managed Service Provider (MSP) that delivers innovative IT solutions to small and medium-sized businesses across various industries. We pride ourselves on our proactive service model, team collaboration, and a customer-first mindset. We are seeking a highly skilled and experienced
Desktop Support Engineer
to join our team and serve as a technical escalation point for complex issues.

About the Role:

As a
Desktop Support Engineer
, you will handle high-priority incidents, perform advanced troubleshooting, and take ownership of critical client systems. You will act as the final point of escalation within the support team, liaising with vendors, resolving sophisticated infrastructure and network issues, and supporting project implementations. This is a hands-on role that demands deep technical expertise, strong client-facing skills, and the ability to lead troubleshooting efforts with confidence and precision.

Key Responsibilities:

Technical Escalation & Troubleshooting

• Act as the final escalation point for all technical issues unresolved by Level 1 and 2 support engineers.
• Diagnose and resolve complex issues related to Windows Server environments, networking, virtualization (VMware/Hyper-V), cloud platforms (Azure/M365), and business-critical applications.
• Troubleshoot and remediate firewall, VPN, and advanced routing issues across multi-site client networks.

Client & Vendor Management

• Interface directly with clients to provide expert-level support and consultation.
• Work with third-party vendors for issue resolution (hardware, software, licensing, etc.).
• Collaborate with account managers and project teams to align IT operations with business needs.

Systems & Infrastructure

• Maintain, upgrade, and troubleshoot on-prem and cloud infrastructure (Windows Server, Active Directory, Azure AD, Exchange Online, SharePoint).
• Manage backup solutions, disaster recovery configurations, and storage infrastructure.
• Handle patching, scripting (PowerShell), and automation of routine tasks.

Security & Compliance

• Perform security audits, monitor logs, and proactively identify vulnerabilities.
• Implement best practices in endpoint protection, MFA, firewalls, and data protection in accordance with compliance frameworks.

Documentation & Reporting

• Document technical issues, resolutions, and root cause analysis in the PSA system (e.g., ConnectWise, Autotask).
• Create and update knowledge base articles for internal use.
• Contribute to process improvement initiatives and technical documentation.

Qualifications & Experience:

Required:

• 5+ years of experience in an MSP or enterprise IT support environment.
• Proven expertise in Microsoft technologies (Windows Server, Active Directory, Microsoft 365, Azure).
• Strong networking knowledge: VLANs, DNS, DHCP, firewalls (e.g., SonicWall, Fortinet), VPN.
• Virtualization experience (VMware, Hyper-V).
• Familiarity with backup & DR platforms (Datto, Veeam, etc.).
• PowerShell scripting for automation and diagnostics.

Nice to Have:

• Certifications such as CompTIA Network+/Security+, Microsoft Certified: Azure Administrator, or MCSA/MCSE.
• Experience with RMM/PSA tools such as ConnectWise, N-Able, Kaseya, or Atera.
• Knowledge of cybersecurity tools and best practices.
• Experience with ITIL framework or similar methodologies.

Soft Skills:

• Excellent written and verbal communication.
• Strong time management and prioritization skills.
• Calm under pressure; able to troubleshoot live issues with clients on the line.
• Team-oriented with a willingness to mentor junior staff.

Working Hours:

• Full-time
• Must be available during
  U.S. Eastern Standard Time (EST)
  business hours (typically 8 AM – 5 PM EST)

What We Offer:

• Competitive compensation
• Flexible remote work
• Growth opportunities within a fast-paced MSP environment
• Collaborative and supportive team culture
• Exposure to diverse technologies and clients