7,532 Team Lead jobs in South Africa

A mid-career level position that project manages the successful transition of mobile solutions for Business customers across a wide range of services and solutions including mobility and IoT. The role focuses on supporting the Account Manager in delivering the service to customers, and ensuring operational teams readiness.

• Lead to ensure that all customer projects are completed within agreed time, cost and quality objectives.
• Manage scope of work, budget, timeframes and quality of deliverables.
• Focus on providing exceptional Client Experience.
• Ensure delivery of exceptional client experience through financial integrity, accurate client reporting and billing.
• Ensure that regular CSAT surveys are conducted to monitor client satisfaction.
• Work closely with the sales team to provide a premium service to our clients.
• Develop and drive the execution of agreed projects.
• Drive the implementation, tracking, monitoring and compliance of Projects.
• Contract management in line with Procurement Policies.
• Co-ordinate project reporting.
• Ensure effective implementation of the integrated project management model.
• Ensure that all projects are transitioned on-time, within scope and in compliance with corporate standards.
• Communicate with stakeholders frequently to keep them informed.
• Ensure quality delivery of service to the client.
• Be the point of escalation for all service delivery issues.
• Identify, assess and communicate the impact of changes affecting the customer or service delivery.
• Manage service delivery SLA achievement and high levels of customer satisfaction.
• Monitor overall performance of services and timelines to deliver.
• Good communication around issues and opportunities.
• Build, maintain and analyze service reports to address any possible delays before they occur.
• Distribute service reports weekly to key internal personnel and clients and raise any potential issues.
• Remove all obstacles to customer satisfaction and/or financial performance.
• Work with the client and operations team to identify and manage service improvement activities.
• Propose any amendments to improve processes.
• Develop and implement processes with clients to ensure effective information flow to speed up delivery timelines.
• Ensure operations teams are aware of changes and are prepared.
• Build personal relationships with key client staff.
• Collaborate with senior management on client account management and growth.
• Customer management: tactful, resolute and committed to providing excellent customer service.
• Deliver technical presentations competently.
• Interface with customer “executive” level management on a regular basis.
• Deliver results: ability to plan and organize self and work in order to achieve objectives and targets.
• Maintain in-depth knowledge of product offering.
• Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed objectives.
• Clarify responsibilities in the team.
• Enable a high performing environment.
• Verify times and value captured by project team against the project.
• Ensure appropriate levels of management and accountability.
• Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display appropriate creativity and initiative.
• Work with the team to actively grow their skills and lead them in operational excellence.

• 4 Year Tertiary qualification in Commerce or equivalent.
• MBA / Masters advantageous.
• Manager track record of 5 years or more; with at least 3 years in relevant sector/industry in a Client Service leadership role within the ICT industry.
• Proven track record of delivering projects within defined timelines under high pressure.
• Project & program management: able to manage complex projects including concurrent projects and big client specific programs.
• Decisive: must be able to use initiative to make quick decisions to resolve problems and overcome obstacles delaying delivery.

• Job Type: Temporary
• Contract: 12-24 months

Western Cape, South Africa | Posted on 21/05/2025

Ontec has a diverse team made up of innovative and competent individuals. The company not only drives performance for employees to excel on a professional and personal level but rewards this performance. People here are satisfied, challenged and happy, which makes it a perfect working environment.

We are seeking an experienced individual to join our Operations team and lead cross-functional initiatives in a dynamic and fast-paced environment. This role offers the opportunity to contribute during the pre-project lifecycle and take full ownership of customer delivery projects. Responsibilities include overseeing project schedules, performance, and budgets to ensure successful outcomes.

Strong project management and technical skills are essential, as the role requires balancing multiple priorities and managing stakeholder expectations. This is an outcome-driven position, focused on delivering results rather than managing tasks.

• Oversee all data preparation and collection for the project.
• Get involved, hands-on, to deliver on contractual deliverables and outcomes.
• Utilize project management methodologies in the development and execution of project plans, schedules, budgets, control points, risk assessment and monitoring, resource allocation, and status reporting.
• Responsible for day-to-day scope management, including meetings, status coordination, schedule and project plan, and project financials.
• Develop project documentation, dashboards, and formal project updates.
• Lead all interactions with service providers and customers.
• Foster a strategic image of the company's capability.
• Inform management of any deviations from set schedule, scope, and budget, with suggestions on how to bring the project back on track.
• Multi-task across all project-related activities and multiple projects.
• Actively participate in solution design, testing, and training.
• Comply with Solution Delivery and corporate policies/procedures.
• Protect Ontec and customer information assets to safeguard confidentiality, integrity, and availability.
• Interact with various stakeholders, such as sales, systems engineering, service providers, customers, product development, and other cross-functional teams.

• A minimum of 5 years project management experience.
• Professional membership (PMI/PMSA) is advantageous.
• Working knowledge of MS Excel and MS Project is essential.
• Effective communication and collaboration skills.
• Willingness to travel (nationally and/or internationally).
• Experience within the utility industry (advantageous).
• Exposure to software projects and international work experience (advantageous).

Our client, a leading automotive manufacturer, is seeking a Project Lead to manage new business projects and engineering changes from concept to industrialization. The role focuses on ensuring on-time delivery, cost control, and alignment with customer and quality requirements.

• Diploma in Project Management (Degree in Production/Operations Management an advantage)
• Certificates in APQP, FMEA, SPC, and MSA
• Minimum 5 years' automotive experience, including 2+ years managing development projects
• Strong understanding of automotive quality standards and project lifecycle management

• Plan, lead, and monitor all phases of new projects and engineering changes
• Coordinate cross-functional teams, suppliers, and customer interfaces
• Track milestones, budgets, and timelines to ensure project success
• Lead feasibility studies, tool trials, and production readiness activities
• Manage documentation, customer communication, and reporting
• Drive issue resolution and continuous improvement initiatives

Job Description

Are you an experienced IT Project Lead based Uitenhage (Eastern Cape) willing to relocate, seeking a new and challenging opportunity? This may be the position you have been searching for!

• Proven track record in managing multiple, large scale IT projects
• Has worked on and successfully delivered several complex projects
• An excellent understanding of IT project methodologies (eg. Prince 2), processes and procedures

or

Inuka is working with a leading renewable energy solutions provider that specializes in accelerating access to reliable and affordable clean energy in high-growth markets. They develop, build, own, and operate renewable energy plants. Currently, the company has 4.4 GW in operation and under construction across four continents. The company is looking for a Project Developer (Wind) in Cape Town, South Africa, to join their global team dedicated to their vision of a better future. In this role, you'll oversee the development and structuring of Renewable Energy (RE) Projects, guiding them from initial opportunity to financial close. Your skills in transaction structuring, negotiation, and cross-functional collaboration are vital for project success and construction commencement.

• Possess comprehensive knowledge of the competitive landscape and regulatory changes.
• Facilitate project acquisition negotiations and manage transactions.
• Participate in compliant bidding for Request for Proposals (RFPs) from utilities and private off-takers.
• Secure project financing until financial close.
• Negotiate with potential development partners and maintain external relationships.
• Cultivate relationships with Original Equipment Manufacturers (OEMs) globally and locally.
• Coordinate internal and external project development activities, including permits, agreements, and financing.
• Analyze market and policy support for renewable energy projects and develop strategies.
• Lead development teams of 10-20 members, including consultants and subcontractors.
• Expand the shovel-ready project portfolio, with a focus on onshore wind, but open to other technologies (e.g., solar PV, storage).

• University-level degree in Environmental, Legal, Commercial, or Technical field.
• 4-8 years of professional experience, ideally from Investment Banking, Project Finance/Operations, or top Global Management Consulting firms in the Renewable Energy (RE) industry or with RE Independent Power Producers.
• Working knowledge of PPAs, interconnection agreements, permitting requirements, and EPC contract terms (preferable but not required).
• Knowledge of RE Development Regulatory Framework in South Africa and sub-Saharan Africa.
• Fluent in written and spoken English, with Afrikaans or other secondary languages as assets.

We're a fast-growing tech startup building global infrastructure that powers the future of insurance. We're looking for a Technical Project Lead to guide clients through rapid, robust implementations on the Root platform. Your goal is to ensure that clients have effective, accurate, error-free and swift product launches, and work closely with our Solutions Engineering team to achieve successful implementations.

You will be responsible for collaborating closely with both the client and the solution engineers to design and solution tailored products on Root. Ensuring stakeholders are well-informed and project launches are on time and within budget, whilst supporting the client throughout the process.

This full-time role is based at our De Waterkant office in Cape Town, offering a flexible hybrid working model.

Project Delivery:

• Ensure that project plans are well scoped, accurate, up to date, and communicated frequently with all stakeholders (clients and internal).
• Work closely with internal teams and external contractors to ensure Root and the client have a clear, holistic systems understanding prior to and during launch to ensure successful delivery of projects.
• Project and implementation risks are well identified, documented, actively managed and communicated.
• Solutions are designed with the overarching aim of rapid, effective systems integration as well as speed-to-market.
• Client meetings are effective, well structured and value-adding.
• Clients find it "easy" and "effective" to work with and launch a product on Root.
• Solutions are effectively conceptualised and solved using the existing Root-rails.
• Implementations are well tested to ensure clients experience seamless and error-free product set-ups.
• Client queries are resolved in a timely manner.
• Consistently direct clients towards adopting Root-aligned best practice.
• Managing timelines and ensuring deadlines are met.

Project Administration

• Track and continuously update project metrics and financial controls.
• Deliver projects on time and within budget, and accurately bill clients at monthly and at milestones.

Client Management

• As the primary contact-point for clients, you'll discern and clearly articulate their pain-points to the team, providing issue resolution and escalation.
• Actively lead the interaction with clients and ensure that client solution-related queries are understood, prioritised and solved.
• Manage reviews and client feedback post implementation
• Act as a passionate advocate for the product, championing its merits internally and externally to clients, partners, and stakeholders.

• Bachelor's degree in Information Systems or Engineering
• 5+ years professional work experience
• Experience in spearheading projects, including analysing business requirements, conducting thorough research, and driving end-to-end project implementations while working with cross-functional teams.
• Experience collaborating with customers to capture, guide and define business requirements and translate business requirements into a working solution.
• Ability to produce concise and clear technical documentation, providing detailed instructions that ensure accuracy and clarity in communication.
• Experience translating complex business requirements into actionable solutions, leveraging technical expertise to deliver effective outcomes.
• Rapidly prototype and test a solution to a problem.
• Experienced in utilising and configuring project management tools such as JIRA and Azure, optimising project workflows and collaboration.
• Able to manage personal time, output, and energy well, and comfortable working under pressure.
• A working value of high confidence and low ego.
• Great interpersonal skills and can build trust and confidence with others.
• High attention to detail.

Bonus points/nice to have:

• Good understanding of APIs and software integration, including the purpose of primary keys, enhancing comprehension of system architecture and design.
• Familiar with APIs and software integration principles, including web-services/HTTP and SFTP.
• Basic experience in JavaScript, HTML, and CSS, enabling contribution to web-based solution development and customization.
• Proficient in using software/web development tools like text editors and Git version control.
• Experience working in the insurance industry.
• Experience working in a startup environment.

Our mission is to enable innovation in insurance by building the infrastructure required to reach the future of insurance. We are striving to be the global API standard for insurance.

• Lead by example: "Lean in, take charge, and always set a positive precedent."
• Exceed expectations: "Know your customer to delight your customer."
• Rally as one team: "Put aside egos and personal agendas to triumph as one."
• Own the mission: "Your job is not done until the job is done."
• Rise to the challenge: "Meaningful change requires meaningful effort and the courage to make bold moves."

Our team is made up of smart, passionate, and kind individuals working together to build a world-class business. We take the time to develop personal relationships with each other. Over and above daily team lunches, we do frequent team outings and ad-hoc adventures (when global pandemics permit).

We create and enable an environment for people to do their best work. To support this, we focus on a culture of autonomy, transparency and trust. As a startup, we care a lot about innovation, and believe in an iterative way of working to drive innovation forward. We encourage each other and foster a working culture of sharing early versions of our work and implementing feedback fast.

We have ambitious goals. Our mission is to transform insurance, globally, and we're making solid progress in South Africa and the UK. Your contribution will directly and visibly impact Root's continued success and expansion.

Our team is incredibly friendly and collaborative. If you care about solving challenging problems with smart people you enjoy being around, this is the place for you.

Please note… Open positions at Root are competitive and we often receive high volumes of applicants. If you have not received further updates on your application after three weeks, you're welcome to request feedback.

Overview

We are a boutique headhunting firm seeking a versatile
IT Project Lead
to drive small but high-impact technology initiatives on a
3–6 month fixed-term contract
. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and enjoys designing practical IT solutions that empower non-technical staff.

The successful candidate will take ownership of projects that streamline our operations, improve data workflows, and provide the business with tools to remain at the forefront of talent search and intelligence.

Main Duties

• Lead and deliver small IT projects
  from concept to implementation, ensuring alignment with business goals.
• Design and build automated website scraping tools
  to extract data from complex, dynamic websites (with appropriate compliance and ethical considerations).
• Ensure that scraping programs are
  easy to operate by non-technical staff
  , including intuitive interfaces or simple execution workflows.
• Develop and maintain data manipulation processes
  (cleaning, structuring, and transforming data for reporting and analysis).
• Improve existing IT tools and workflows
  , identifying opportunities for efficiency and automation.
• Provide light
  training and documentation
  for non-technical staff to use and benefit from developed tools.
• Collaborate with leadership to scope new IT initiatives, set timelines, and deliver measurable outcomes.

Required Skills & Experience

• Proven track record of delivering small IT or software development projects independently.
• Strong knowledge of
  Python
  (with libraries such as BeautifulSoup, Selenium, Scrapy, or Playwright) for web scraping and automation.
• Experience working with
  databases and data manipulation
  (SQL, pandas, or similar).
• Ability to design
  user-friendly interfaces or processes
  that enable non-technical colleagues to operate complex tools.
• Familiarity with
  API integration
  and connecting third-party tools.
• Strong problem-solving ability and ability to translate business needs into technical solutions.
• Excellent communication skills; comfortable documenting workflows and explaining technical concepts in plain English.

Desirable Skills

• Exposure to cloud platforms (AWS, Azure, or GCP).
• Experience with low-code / no-code integration platforms (e.g., Zapier, Make).
• Understanding of data security, compliance, and GDPR considerations.
• Background in professional services, recruitment, or headhunting (not required, but beneficial).

Attributes

• Self-starter with the ability to manage multiple small projects at once.
• Pragmatic: prioritises
  solutions that are effective and usable
  , not overly engineered.
• Collaborative and approachable, with a knack for supporting non-technical colleagues.
• Curious and proactive in suggesting improvements to business processes.

Contract Details

• Type:
  3 month fixed-term contract
• Location:
  Hybrid – 2–3 days per week in the office, with flexibility for remote working
• Start Date:
  as soon as possible
• Compensation:
  Competitive, commensurate with experience