55 Retail jobs in Durban

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
  
  

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
  
  

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: Relevant Retail/Business Management qualification (External applicants)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
  
  

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Numeracy skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
  
  

• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks
  
  

Join to apply for the Store Manager-Clicks Matumi retail centre role at Clicks Group

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Listing reference: click_020583

Listing status: Online

Apply by: 11 July 2025

Position Summary

Industry: FMCG & Supply Management

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Mpumalanga

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.

Job Description

Job Purpose:

• To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
  
  

• To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  
  

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
• Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
  
  

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of competency based interviewing
• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Strong financial acumen
  
  

• Leading and Supervising
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking
• Deciding and Initiating Action
• Working with people
• Analysing
• Coping with Pressures and Setbacks
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Retail

Referrals increase your chances of interviewing at Clicks Group by 2x

Durban, KwaZulu-Natal, South Africa 2 days ago

Durban, KwaZulu-Natal, South Africa 2 days ago

Durban, KwaZulu-Natal, South Africa 2 days ago

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Durban, KwaZulu-Natal, South Africa 3 months ago

Pinetown, KwaZulu-Natal, South Africa 2 days ago

Durban, KwaZulu-Natal, South Africa 2 months ago

Durban, KwaZulu-Natal, South Africa 2 days ago

Durban, KwaZulu-Natal, South Africa 4 days ago

Pinetown, KwaZulu-Natal, South Africa 2 days ago

Durban, KwaZulu-Natal, South Africa 8 months ago

Pinetown, KwaZulu-Natal, South Africa 1 month ago

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• Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
• Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Educational Trips’ to explore new destinations and products around the world.
• Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
• Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’ (pack your bags for Lisbon 2024!).
• Be Yourself: Thrive in a workplace that values individualism – come as you are!
• Stay Healthy: Benefit from our contribution to your medical aid and have access to Healthy Company.
  
  

• Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.
• Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
• Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
• Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
• Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.
  
  

• Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
• Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
• Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
• Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.
  
  

• Minimum requirements: Matric
• Added advantage: Tertiary qualification
  
  

• SA citizen
• 4 years’ work experience/ tertiary qualification
• Travel experience advantageous
• Proven track record
  
  

RedCat Recruitment is seeking an experienced SALES EXECUTIVE (RETAIL) for a well-established concern, based in Cape Town, Western Cape.

• Grade 12
• Valid driver’s license / own reliable vehicle
• 3 years of working experience in a sales position

1. Increase sales and market share
2. Obtain planned rollouts for the year from clients in the designated region, and target new franchise stores through meetings, visits, and cold calling for marketing and sales purposes
3. Negotiate pricing with clients within given parameters
4. Call on between 10 – 15 customers per day (i.e., approximately 60 per week)
5. Keep the market share reports updated
6. Selling of all equipment and consumables to customers as per the budget
7. Visit customers on a weekly basis
8. Ensure service is provided to new clients and that installations are done effectively, following the installation’s checklist
9. Maintain sound relations with existing clients by visiting and/or calling each at least 4 times annually
10. Ensure client satisfaction with the service provided, report problems to the relevant Service Manager, and escalate to the Branch Manager if needed
11. Provide weekly reporting and feedback
12. Contribute to the overall budget planning by providing inputs to the Branch Manager and/or Finance Department as required

Package to be discussed

Attention Travellers, Your Search for the Perfect Job Ends Here!

Soon, you'll land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you'll have the full support of your team. So buckle up and read on… your next adventure awaits!

Your First-Class Employee Benefits

• Earn More from Day One : Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
• Travel Like a Pro : Access industry travel discounts and qualify for sponsored ‘Educational Trips’ to explore new destinations and products around the world.
• Career Growth : Be supported in your career growth through our Brightness of Future pathways within our global organisation.
• Celebrate Success : Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’ (pack your bags for Lisbon 4!).
• Be Yourself : Thrive in a workplace that values individualism – come as you are!
• Stay Healthy : Benefit from our contribution to your medical aid and have access to Healthy Company.

What It Takes to Be Part of Our Team

• Travel Expert : You’re the go-to person in your circle for travel recommendations, tips, and tricks.
• Innovative Thinker : You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
• Sales-focused : You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
• Organised : You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
• Multitasker : You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.

How You’ll Open Up the World for Our Customers

• Create Dream Itineraries : Build dream trips for your customers, creating lasting memories they’ll share for years to come.
• Share Your Knowledge : Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
• Roll Out the Red Carpet : Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
• Trusted Advisor : Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.

Job Requirements :

Education and qualification

• Minimum requirements : Matric
• Added advantage : Tertiary qualification

Experience

• Travel experience advantageous
• Proven track record

LI-LP1#FCB#LI-Onsite

Apply now for one of the best adventures you’ll ever have.

Job Title : General Manager - Hospitality and Retail

Location : Ballito, South Africa

Overview : We are looking for an enthusiastic and dynamic General Manager with a passion for leadership and exceptional customer experiences. The ideal candidate will have strong retail or hospitality experience, or a blend of both. This is an excellent opportunity for someone with proven leadership abilities and an outgoing personality to make their mark in a vibrant environment.

1. Oversee daily operations, ensuring smooth and efficient workflows.
2. Lead and motivate a team to deliver excellent customer service.
3. Manage staff schedules, training, and performance.
4. Monitor stock levels, suppliers, and inventory management.
5. Implement strategies to maximise revenue and profitability.
6. Maintain and improve the overall customer experience.
7. Handle customer inquiries and resolve issues with a friendly and professional approach.
8. Ensure compliance with health, safety, and hygiene regulations.

1. Experience in either retail or hospitality (or a mix of both).
2. Proven leadership qualities, with the ability to inspire and manage a team effectively.
3. Excellent communication and interpersonal skills.
4. Friendly, outgoing, and approachable personality.
5. Strong organisational and time-management abilities.
6. Ability to work under pressure and problem-solve proactively.

1. An engaging and supportive work environment.
2. Opportunity to contribute to a thriving establishment in Ballito.
3. Competitive remuneration based on experience.

If you are not contacted within 10 working days, please consider your application unsuccessful.

The Procurement and Stock Manager is responsible for overseeing the purchasing, inventory management, and stock control of hardware products. This role involves ensuring that the right products are available in the right quantities at the right time while optimizing costs, managing suppliers, and maintaining stock accuracy. The manager will work closely with the sales and operations teams to meet customer demand and manage stock turnover effectively.

Key Responsibilities

Procurement Management:

• Identify product needs and initiate the procurement process based on sales trends, seasonal demand, and inventory levels.
• Develop and maintain relationships with suppliers, negotiate pricing, terms, and delivery schedules.
• Monitor product quality and ensure compliance with industry standards and regulations.
• Collaborate with suppliers to secure the best possible deals and timely deliveries.
• Ensure procurement of materials in accordance with the company's budget and target margins.
  
  

• Develop and implement strategies for effective stock management, including stock rotation, shelf space management, and minimum stock levels.
• Monitor stock levels regularly and conduct stock audits to ensure accuracy.
• Coordinate the replenishment of stock in line with demand forecasts to minimize stockouts and overstock situations. Implement inventory tracking systems and tools for accurate reporting and real-time updates.
  
  

• Work closely with the sales teams to understand customer preferences and market trends to adjust procurement strategies.
• Forecast future demand and adjust procurement and stock strategies to meet those demands while avoiding excess inventory.
• Analyse historical sales data to predict demand fluctuations and optimize stock levels accordingly.
  
  

• Evaluate and select suppliers based on price, quality, reliability, and performance.
• Maintain ongoing supplier performance reviews to ensure service level agreements (SLAs) are met.
• Troubleshoot supplier issues and manage disputes effectively to maintain supply chain continuity.
  
  

• Supervise and guide stock control staff to ensure smooth operations and inventory management.
  
  

• Prepare regular reports on inventory status, stock movement, and procurement activity for senior management.
• Analyse stock turnover rates, dead stock, and slow-moving products to make recommendations for improvements.
• Monitor financial performance in relation to inventory, tracking purchase costs, and ensuring adherence to budget.
  
  

• Ensure compliance with relevant health and safety regulations in managing stock and warehousing activities.
• Adhere to company policies and procedures, ensuring proper handling, storage, and stock control.
  
  

• Education: Diploma or Bachelors degree in Supply Chain Management, Business Administration, or a related field (preferred).
• Experience: Minimum of 3 - 5 years in procurement, inventory management, or supply chain management within the retail or hardware industry.

Job Location : KwaZulu-Natal, Durban Deadline : July 30, 2025 Quick Recommended Links

• Jobs by Location
• Job by industries

Job Description

• Toys R Us is currently looking for an enthusiastic, professional, highly motivated, analytical, business savvy and resilient individual who will thrive in a fast-paced environment.

Purpose

• The Merchandise / Retail Planner develops, maintains, analyzes and executes category level item plans for one or more departments. The Planner is also responsible for store allocations and works directly with Buyer and Merchandise & Planning Manager to achieve strategic goals. The position works directly with suppliers to exchange orders, sales data and item availability information. Manage, train and monitor the Orders Clerks.

Chain Item Planning

• Develop and maintain item sales and inventory plans
• Overall management and utilization of inventory procurement plan
• Develop item unit plan using the replenishment system software
• Develop inventory plan by week by chain.
• Recommend changes to assortment, markdowns, markups, and to promote items based on current rate of sales and go forward plans
• Track weekly sales performance and make adjustments to sales, forecast receipts and markdowns as needed
• Review item plans (forecasted sales and inventory) with Buyers and suppliers to ensure product availability
• Communicate inventory concerns for promotional and inline sales through the proper communication vehicles.
• Work with Buyers to develop consensus on forecast sales
• Provide Buyers with promotional forecast for input into ROI and marketing submissions
• Order and manage inventory investments according to OTB and to ensure the right product arrives in the right location in the right quantity at the right time
• Analyze and determine allocation methods for items (Supplier to DC or Direct to Store), based on range profile, store profile and ranking
• Analyze, determine and execute initial orders for new items to include quantity and timing
• Utilizing the ordering, replenishment and inventory procurement plans, review, maintain and execute vendor orders to ensure proper flow of product from supplier to all stores / DC, within given Open To Buy, Weeks Of Supply, and in stock goals
• Works directly with suppliers sharing orders, information on sales plans, performance metrics, and gathering data on item availability
• Maintain the supplier / category ordering calendar to optimize inbound flow of goods.
• Analyze store and DC inventory and in-stocks to ensure appropriate store replenishment; execute changes either manually or utilizing allocation tools
• Collaborate with stores and marketing team to develop specific allocation segmentations, support critical roto and Key Item processes, and store specific merchandise requests
• Collaborates with Sales and Operation Team to address supply chain and system issues
• Collaborates with Logistics Team to ensure proper prioritization of hot / needed product.
• Manage exception reporting to ensure proper allocation down to store level

Assortment Planning

• Maintain and partner with Buyers in understanding of store profiles for each category
• Work directly with Buyers to ensure that assortment plans and item eligibility directly coincide with replenishment plans
• Working with the same team and store planning, suggest appropriate store groupings and bin allocation.
• Validate presentation minimums to ensure enough inventory is available to support periodic events like end caps and feature space
• Responsible for maintaining financials including Open-to-Buy planning based on the inventory procurement plans.
• Engage with Buyers to manage current and future OTB status, identify issues and opportunities and develop strategies to optimize OTB planning
• Develop financial plans with Buyers to achieve the department’s annual sales and net margin goals
• Analyze sales data to identify key performance drives of sales performance and opportunities for expansion
• Analyse margin data to ensure budget goals are met
• Prepare and develop, plan and implement pricing strategies; implement price reductions
• Review outliers, focus on items that doing well as well as those that are less successful to guide buying
• Consistently evaluate SKU count to ensure dominance of best-selling products and optimal range.
• Liaise with Buying team on system maintenance updates and changes, which include - delisting’s (product and / or suppliers), price changes (sell and cost), product loading, promotions, conditional pricing, product hierarchy, supplier details etc.

Marketing / Advertising & Promotions

• Partner with the Buyers and Marketing team to review promotions and proofs all advertising before release
• Process catalogues and insert submissions on the system
• Track shipping and local orders on all advertised items and prioritize orders for warehouse and locals
• Proof ad copy / photography and proof advertising (pricing, codes, pagination)
• Track sales on advertised material and report to respective teams
• Manage the marketing ROI template by entering deals, prior and actual projections
• Communicate all promotions related activity to store teams
• Continuously update knowledge and skills in both technical and non-technical merchandising competencies to handle new challenges
• Develop and train Orders Clerks
• Provide feedback, coaching and guidance where appropriate to enhance skill development

Cross Functional Partnership

• Communication across company departments / cross functional teams
• Manage tasks and responsibilities within cross-functional teams and cultivate networks across divisions and functions to improve business processes; ensure honest, direct and ethics in dealing with others (Shipping, Finance, Marketing, Warehouse, Ops, HR, Store Design, Property etc.)

Key Requirements

• Relevant 3-year Degree / Diploma
• 2 to 3 Years of Product Planning Experience in a retail environment
• Article Clerk with a passion for planning
• High level of Excel ability essential
• Must understand forecasting aspect of planning and interaction of key KPI’s
• Sound numerical, analytical thinking & logical problem-solving skills
• Strong merchant, trader and commercial mentality
• Team Collaborator who is strategic and forward thinking
• Strong planning, organizing, administrating and coordinating skills
• Ability to work independently, self-lead and use initiative
• Methodical, detail-orientated and high level of accuracy
• Punctual, Deadline driven and outcomes focused
• Strong analytical and financial skills
• High attention to detail
• Inventory management
• Forecasting
• Must have excellent communication and interpersonal skills
• Proven ability to work with all levels within an organisation
• Able to interpret numerical data, form conclusions and make quick decisions based on this
• Able to multi-task and prioritise time / workload effectively
• Highly driven, motivated and confident
• Imaginative and creative in identifying workable solutions
• Taking responsibility for development and have a hunger for autonomy and accountability
• Passionate about retail with a desire to progress through to Buyer and beyond

Deadline : 30th July,2025

• Sales / Retail / Business Development jobs

• Achieve all Brands key performance indicators and targets through make up service offerings in store
• Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.
• Fosters excellent working relationships on counter and with the wider business and retailer.
• Drive transactions by proactively promoting new products and additional tasks.
• Achieves the brand expectation for appointment and bookings.
• Provide welcoming, personal, professional service to all customers at all times.
• Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.
• Suggest groups of appropriate products and colours to meet and exceed customer’s needs.
• Assist customers with product and services selection and information.
• Perform professional and appropriate makeup applications to achieve the look the customer desires.
• Inform customers of available services, M.A.C consciousness programs and philosophies.
• Obtain customer data for M.A.C addict book or other client list as required.
• Meet your individual responsibility for your appropriate contribution to the team’s goals in terms of service, sales and company objectives.
• Adhere to current “good counter practices”.
• Give great internal customer service and develop good working relationships with colleagues.
• Be punctual and manage time on counter effectively.
• Keep informed about products, company information and store information.
• Actively participate in store theme days, events and new product launches.
• Achieve Skills Certification requirements.
• Actively participate in M.A.C training sessions and partnered store mandatory training sessions.
• Assist in Inventory Management
• Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.
• Communicate low on stock and out of stocks to the Retail Manager.
• Assist in the proper rotation of stock
• Maintaining work environment
• Actively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day’s business.
• Maintain a clean and organized work area.
• Maintain tester units in proper schematic order, replace products once authorized by manager.
• Replace any broken or damaged products authorized by
• Manager.
• Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas.
• Inform management of any store maintenance or Health and Safety issues which might lead to accidents.
• Administrative Assistance Activities
• Assist with inventory counts.
• Be responsible for booking demos and lessons.
• Adhere to proper security procedures regarding handling of cash and assets.

Qualifications

• Grade 12
• Beauty Certificate or similar
• Retail Cosmetics Experience
• Ability to work retail hours