71 Retail jobs in Durban

Join to apply for the Store Manager Pavillion Miladys role at Mr Price Group

Join to apply for the Store Manager Pavillion Miladys role at Mr Price Group

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We’re looking for a strong, vibrant and self- disciplined Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

A day in your life

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.
• Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).
• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

What experience we are looking for?

• Grade: 12 or equivalent
• 3 Years’ experience in a store managerial position.
• Retail trade.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management
• Industries Retail

Referrals increase your chances of interviewing at Mr Price Group by 2x

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Job title : Head of IT (Infrastructure & Cloud Services) Mr Price Group

Job Location : KwaZulu-Natal, Durban Deadline : September 05, 2025

Job Description

The Head of IT : Infrastructure & Cloud Services exists to enable and enhance IT capability to deliver on the group’s current requirements and future strategy.

You’ll be working with the teams in Technology to ensure that infrastructure is available to run the services that have been developed / selected.

Responsibilities

1. Strategy Development : Translate business strategy into tactical IT strategies to address key business requirements, drive capability, and produce delivery roadmaps & associated domain architecture.
2. Contribute to the development of the IT divisional strategy.

Service Delivery & Project Execution

1. Plan, implement & evaluate IT service delivery and project execution in specific areas of the business to align with the standard service management matrix (including SLAs).
2. Continuously drive IT capability to deliver on group strategic intent.
3. Contribute IT expertise & advice to influence discussions and decision-making within the group and respond to internal client requests.

Financial Management

1. Develop departmental budget and monitor/control spend to deliver strategy. Collaborate with other IT executives to ensure financial feasibility where departmental/project overlaps exist. When primary financial responsibility resides elsewhere, ensure secondary responsibility to deliver within budget.

Risk Management

1. Stay informed of legislative requirements and best practices (e.g., RICA, POPI, ECT act) to highlight risks and ensure compliance.
2. Track, monitor, and manage IT audits and risk management across portfolios.

Team Management

1. Ensure fair workload distribution within the team aligned with priorities and skills to meet KPIs/targets. Keep abreast of talent pool for recruitment of top talent.
2. Drive succession planning, training, and development to ensure resource capability and business continuity.

Vendor Management

1. Manage IT vendors and contractors, including selecting vendors, negotiating contracts, controlling costs, reducing risks, and ensuring service delivery.

Security Management

1. Ensure the technology landscape is secure and protected against hacking or phishing attacks that could cause reputational damage or information leakage.

Cloud and On-Premise Support

1. Deploy and maintain the cloud center of excellence and infrastructure strategy through IT operations support and service delivery.
2. Operate an innovative, multi-skilled support team delivering excellence.

Facilities Support

1. Manage IT production and DR facilities, focusing on cost control, optimal environment, location, connectivity, and redundancy.

Networks

1. Operate and maintain cost-effective, highly available WAN/LAN network infrastructure providing best-in-class services.

Qualifications

1. A completed degree in IT, Business Management, or a relevant field.
2. 15-20 years of IT enterprise infrastructure experience and 10-15 years in an IT management role. Retail experience is advantageous.
3. Extensive knowledge of infrastructure teams, including hardware, networking, cloud, security, and operational support.
4. Experience with large-scale ICT environments with diverse technologies.

Our ideal person will also have the following key attributes :

1. Outstanding communication, interpersonal, and leadership skills; organization and time-management skills; effective negotiation and vendor management skills; proactive problem-solving ability; attention to detail.

Our new Data Scientist needs to tick 3 boxes!
- Mad programming skills
- A sound business sense
- A data driven self-thinker
The bottom line? Your primary responsibility will be to turn our heaps of data into actionable insight and improved efficiency.
The team you would be joining is responsible for driving decisions utilising cloud data warehouse technologies, advanced visualisation, data science, along with solid collaboration!

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.

Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For :

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Working Hours : Retail hours, including weekends and public holidays

Foster a customer-centric environment through effective leadership and procedural oversight.

Drive sales performance and adeptly manage stock to bolster business profitability.

Uphold stock integrity by strictly adhering to prescribed management protocols, including red flag procedures, Never Out of Stock (NOOS), Temporarily Out of Stock (TOOS), and in-store merchandising standards.

Strategically allocate and enhance selling space for maximum impact.

Foster seamless collaboration with planners for enhanced operational synergy.

Execute promotions in alignment with trading directives and merchandising best practices, ensuring a comprehensive and delightful shopping experience for customers.

Facilitate cross-departmental coordination, involving Product Groups, Location Planners, Head Office, and intra-store collaboration, including the Trading Manager.

Enforce exceptional customer service across all customer touchpoints.

Instill comprehensive product knowledge within the team.

Proactively manage replenishment processes to guarantee product availability.

Ensure efficient shopkeeping and housekeeping disciplines are consistently maintained.

Handle customer interactions, complaints, and requests with finesse.

Analyze customer satisfaction reports, devising and executing corrective action plans as needed.

Oversee shrinkage management and implement critical in-store protocols.

Ensure strict adherence to Consumer Protection Act guidelines.

Execute and monitor shrinkage plans to ensure successful outcomes.

Analyze and address high or out-of-tolerance shrinkage discrepancies, formulating and implementing action plans accordingly.

Implement red flag processes effectively, including action plan formulation, implementation, and follow-up, and conduct self-assessments of all compliance processes.

Analyze reports and trends, taking proactive steps to drive improvements (utilizing Business Intelligence, management reports, and daily/weekly/monthly packs).

Supervise equipment management and oversee stock movement processes from end to end within the store.

Foster effective communication with the Distribution Centre regarding stock-related matters.

Guarantee stock accuracy through meticulous counting processes and inventory adjustments.

Spearhead controlled replenishment from the stockroom and holding areas to the sales floor to minimize potential risks.

Ensure seamless and timely execution of launches and promotions, in adherence to allocated guidelines and budget.

Confirm the availability of necessary stock/merchandise for successful launch and promotion execution.

Manage instances of non-availability and arrange suitable substitutes when necessary.

Conduct regular floor walks to verify adherence to implementation guidelines.

Uphold compliance with established store processes.

Ensure full adherence to the Occupational Health and Safety Act (OHASA) and all pertinent legal requirements, including hygiene audits.

Guarantee compliance with internal controls, encompassing access and key management.

Provide support for commercial and operational duties, including weekends, days off, and power hour shifts.

Effectively communicate and educate employees and contractors on store operational policies.

Ensure optimal resource and workforce planning, in full alignment with applicable legislation and personnel policies.

Lead, develop, and retain a high-performing staff complement.

Oversee end-to-end People processes, covering recruitment, development, and retention initiatives.

Drive and manage the Integrated Performance Management processes.

Provide coaching and mentorship to the team, fostering continuous growth and improvement.

Foster consistent team engagement through initiatives like 'Let’s Talk' and 'People Thursday'.

• Matric.
• Relevant tertiary qualification advantageous.
• Between 1-3 years of relevant managerial experience.

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft office
• applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

• Manage day-to-day operations, sales, staff, and objectives to ensure optimum performance and profitability.
• Drive sales and set sales goals.
• Achieve sales and profitability targets for your store.
• Manage stakeholder relationships, including delivering customer service excellence.
• Oversee stock control.
• Handle administration management.
• Adhere to merchandising standards.
• Promote effective teamwork and self-management.
• Build high-performance teams through effective people management and development to meet current and future business objectives.

• Minimum 3 years of retail management experience.
• Experience in industrial relations.
• Proven track record of achievement and results in a fast-paced retail environment.
• Strong understanding of customer demographics.
• In-depth knowledge of the retail environment.
• Good understanding of manufacturing processes.

• Proven retail management experience.
• Passion for retail and a desire to grow within the industry.
• Excellent people skills.
• Strong communication skills.
• Strong administrative skills.
• Good understanding of logistics and stock control.
• Merchandising experience.
• Ability to thrive in a fast-paced, ever-changing environment.
• Business acumen.
• Problem-solving and analytical thinking skills.

Please ensure your line manager is aware of and supports your application.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives . Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers, and the teams behind the scenes.

Are you with us?

Join us to apply for the Store Manager role at JAM Clothing SA .

Pump up the JAM, pump up your CAREER with world-class standards. If you want to work hard and make your life count, JAM is the place to be. Consider applying for a Store Manager position at Midway Crossing, Durban.

JAM is not an ordinary company. We value passion, innovation, and excellence. We love people who think outside the box and can bring out the best in others while maintaining world-class standards. If this describes you and you meet the minimum requirements below, why not apply?

• Driving turnover to ensure targets are met.
• Risk control and managing stock losses to align shrinkage with company standards.
• People management, including recruitment, staff development, employee relations, and performance management.
• Ensuring store presentation complies with company standards.
• Enhancing customer satisfaction through effective service strategies.

• Matric / Grade 12.
• At least 2 years of fashion retail management experience.
• Proven track record of good stock take results.
• Strong leadership skills.
• Results-driven with excellent customer care and people skills.
• Attention to detail and a sense of urgency.

Join our team and pump up your career, your life, and your future!

Responsibilities:

1. Driving turnover to ensure achievement of targets
2. Controlling expenses
3. Managing stock losses to ensure shrinkage is in line with the Company standard
4. People management, including recruitment, development of staff, employee relations, performance management
5. Executing in-store merchandising strategy and standards
6. Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

A minimum of 3 years retail or admin experience

Skills:

1. Have an interest in fashion
2. A passion for excellent customer service and sales environment
3. Figure and admin orientated
4. Organised and thorough
5. Profit and turnover driven
6. Able to manage risk within the store
7. The ability to communicate and persuade effectively at all levels
8. Ability to show initiative and be resourceful
9. Ability to source and implement effective solutions in a fast-paced environment
10. Customer Service Delivery
11. Office Systems
12. Policy & Procedures
13. Strategic Sales Planning
14. Managing the Sales Process
15. Customer Value Management

Behaviours:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

Exact offers great value everyday essentials and is renowned for its trend-appropriate range of quality, well-priced contemporary fashion for the whole family.