82 Retail jobs in Durban

• Lead the store to exceed performance targets across sales, client acquisition, loyalty engagement, and visual merchandising — setting a new benchmark in beauty retail.
• Inspire your team to deliver a luxurious, inclusive, and unforgettable customer journey that reflects our bold and boundary-breaking beauty philosophy.
• Recruit, train, and empower a passionate team of beauty experts who embody creativity, confidence, and authenticity. Foster a culture of innovation, collaboration, and high performance.
• Oversee daily operations with precision — from scheduling and expense control to ensuring full compliance with brand and company standards.
• Ensure the store is a visual masterpiece, with flawless merchandising and presentation that captures attention and celebrates individuality.
• Maintain stock integrity, optimize inventory levels, and implement proactive loss prevention strategies to support seamless operations.
• Leverage insights and analytics to drive sales, enhance team performance, and identify opportunities for growth and innovation.
• Manage all aspects of people leadership — including performance management, employee relations, and team engagement — with empathy and excellence.
• Maintain exceptional execution across all responsibilities, ensuring the store operates at the highest level of professionalism and impact.
• Build lasting relationships with customers through expert product knowledge, personalized service, and a deep understanding of diverse beauty needs.
• Proactively manage store risks to ensure a safe, secure, and compliant environment for both customers and team members.
• Collaborate with marketing to create engaging in-store content (e.g., tutorials, product highlights, team spotlights) that amplifies the brand’s voice across social platforms and builds a loyal beauty community.
  
  

• A Grade 12 qualification
• 3-4 years retail experience
• 1-2 years proven experience in fashion and beauty retail (advantageous)
• Demonstrated success in driving sales and managing client transactions
• Inspirational leadership style with a focus on coaching and team development
• Deep appreciation for beauty and exceptional customer engagement
• Excellent communication, negotiation, and organizational skills
• Strong administrative, planning, and analytical skills
• Connects with customers and team members in a genuine, trend-savvy way — handling challenges with grace, clarity, always focused on creating positive, stylish solutions.
• Flexibility to work retail hours, including weekends and holidays
  
  

• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Build Effective Teams - forms, develops, and leads a group of individuals toward the achievement of a common team objective
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
  
  

Job Description

We’re looking for a strong, vibrant and self- disciplined Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

A day in your life

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

What experience we are looking for?

• Grade: 12 or equivalent
• 3 Years’ experience in a store managerial position.
• Sales & service management.
• Computer literacy.
• Communication skills.
• Retail trade.
• Brand, customer & product understanding.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.

Join us to apply for the Store Manager role at JAM Clothing SA .

Pump up the JAM, pump up your CAREER with world-class standards. If you want to work hard and make your life count, JAM is the place to be. Consider applying for a Store Manager position at Midway Crossing, Durban.

JAM is not an ordinary company. We value passion, innovation, and excellence. We love people who think outside the box and can bring out the best in others while maintaining world-class standards. If this describes you and you meet the minimum requirements below, why not apply?

• Driving turnover to ensure targets are met.
• Risk control and managing stock losses to align shrinkage with company standards.
• People management, including recruitment, staff development, employee relations, and performance management.
• Ensuring store presentation complies with company standards.
• Enhancing customer satisfaction through effective service strategies.

• Matric / Grade 12.
• At least 2 years of fashion retail management experience.
• Proven track record of good stock take results.
• Strong leadership skills.
• Results-driven with excellent customer care and people skills.
• Attention to detail and a sense of urgency.

Join our team and pump up your career, your life, and your future!

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
  
  

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
  
  

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership
  
  

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to

Responsibilities:

1. Driving turnover to ensure achievement of targets
2. Controlling expenses
3. Managing stock losses to ensure shrinkage is in line with the Company standard
4. People management, including recruitment, development of staff, employee relations, performance management
5. Executing in-store merchandising strategy and standards
6. Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

A minimum of 3 years retail or admin experience

Skills:

1. Have an interest in fashion
2. A passion for excellent customer service and sales environment
3. Figure and admin orientated
4. Organised and thorough
5. Profit and turnover driven
6. Able to manage risk within the store
7. The ability to communicate and persuade effectively at all levels
8. Ability to show initiative and be resourceful
9. Ability to source and implement effective solutions in a fast-paced environment
10. Customer Service Delivery
11. Office Systems
12. Policy & Procedures
13. Strategic Sales Planning
14. Managing the Sales Process
15. Customer Value Management

Behaviours:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to

Our Client, a leader in the Retail industry with branches in Durban and Cape Town, providing a wide range of products to their various stores, is seeking to appoint a committed, suitably qualified and experienced individual to fill the position of Operations Manager for their Durban Region. The successful candidate will be based in Mobeni. Applicants must reside in the Durban, Mobeni area.

• To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the company’s image.
• To ensure competent and motivated employees through effective leadership and management.
• To adequately schedule staff in line with the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR/payroll.
• To build and maintain sound working relationships with relevant stakeholders (center managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.

• Grade 12 (Twelve).
• Excellent communication skills, both verbal and written.
• At least 3 (Three) year’s of experience in a similar role in a Retail or FMCG environment.
• At least 3 (Three) year’s people management experience.
• Detailed knowledge of the Occupational Health & Safety Act.
• Detailed knowledge of the Labour Relations Act and BCOE Act.
• Able to communicate clearly and concisely in English.

Market-related salary of R16 000- R22 000 per month.

Should you wish to apply for this position and meet all the requirements, please forward your CV to Nontobeko Khuzwayo at

If you do not have the listed qualifications and experience, please do not apply, as you will unfortunately not be considered for this position. We aim to reply to all applicants; however, it is not always possible due to the high interest in our vacancies. Therefore, please consider your application unsuccessful if you do not hear from us within 2 (Two) weeks.

Foster a customer-centric environment through effective leadership and procedural oversight.

Drive sales performance and adeptly manage stock to bolster business profitability.

Uphold stock integrity by strictly adhering to prescribed management protocols, including red flag procedures, Never Out of Stock (NOOS), Temporarily Out of Stock (TOOS), and in-store merchandising standards.

Strategically allocate and enhance selling space for maximum impact.

Foster seamless collaboration with planners for enhanced operational synergy.

Execute promotions in alignment with trading directives and merchandising best practices, ensuring a comprehensive and delightful shopping experience for customers.

Facilitate cross-departmental coordination, involving Product Groups, Location Planners, Head Office, and intra-store collaboration, including the Trading Manager.

Enforce exceptional customer service across all customer touchpoints.

Instill comprehensive product knowledge within the team.

Proactively manage replenishment processes to guarantee product availability.

Ensure efficient shopkeeping and housekeeping disciplines are consistently maintained.

Handle customer interactions, complaints, and requests with finesse.

Analyze customer satisfaction reports, devising and executing corrective action plans as needed.

Oversee shrinkage management and implement critical in-store protocols.

Ensure strict adherence to Consumer Protection Act guidelines.

Execute and monitor shrinkage plans to ensure successful outcomes.

Analyze and address high or out-of-tolerance shrinkage discrepancies, formulating and implementing action plans accordingly.

Implement red flag processes effectively, including action plan formulation, implementation, and follow-up, and conduct self-assessments of all compliance processes.

Analyze reports and trends, taking proactive steps to drive improvements (utilizing Business Intelligence, management reports, and daily/weekly/monthly packs).

Supervise equipment management and oversee stock movement processes from end to end within the store.

Foster effective communication with the Distribution Centre regarding stock-related matters.

Guarantee stock accuracy through meticulous counting processes and inventory adjustments.

Spearhead controlled replenishment from the stockroom and holding areas to the sales floor to minimize potential risks.

Ensure seamless and timely execution of launches and promotions, in adherence to allocated guidelines and budget.

Confirm the availability of necessary stock/merchandise for successful launch and promotion execution.

Manage instances of non-availability and arrange suitable substitutes when necessary.

Conduct regular floor walks to verify adherence to implementation guidelines.

Uphold compliance with established store processes.

Ensure full adherence to the Occupational Health and Safety Act (OHASA) and all pertinent legal requirements, including hygiene audits.

Guarantee compliance with internal controls, encompassing access and key management.

Provide support for commercial and operational duties, including weekends, days off, and power hour shifts.

Effectively communicate and educate employees and contractors on store operational policies.

Ensure optimal resource and workforce planning, in full alignment with applicable legislation and personnel policies.

Lead, develop, and retain a high-performing staff complement.

Oversee end-to-end People processes, covering recruitment, development, and retention initiatives.

Drive and manage the Integrated Performance Management processes.

Provide coaching and mentorship to the team, fostering continuous growth and improvement.

Foster consistent team engagement through initiatives like 'Let’s Talk' and 'People Thursday'.

• Matric.
• Relevant tertiary qualification advantageous.
• Between 1-3 years of relevant managerial experience.

Role Purpose

The Retail Business Consultant crafts passionate, energetic, and meaningful partnerships with IFAs that will stand the test of time. Product, market, and sales intelligence will set them apart from their counterparts. The consultant/IFA relationship will be strengthened by ease of doing business, first-class services, deep business analysis, and continuous improvement of the IFA's business.

Requirements

Qualifications:

• 3-year BCom degree in Business Management, Marketing, Communications, Finance, or Legal (essential)
• Willingness to study towards the degree and recognition of prior learning if you have 3+ years of experience working in MDS.
• CFP is an advantage.

Experience

• 3 to 5 years of financial service industry experience (desired)
• 1 to 3 years of relevant sales experience (essential)
• Experience in Momentum Myriad and Investor products is an advantage
• Strong business acumen with sound knowledge of risk assessments, claims, underwriting, tax, and business assurance
• Knowledge of the financial services industry and insurance products (desired)

Knowledge

• Knowledge of the financial services industry
• Knowledge of relevant legislation
• Knowledge of the sales process
• Relevant product knowledge

Duties and Responsibilities

Enthuse

• Understand target audiences, the landscape they operate in, competitor influences, key events, and moments of truth.
• Ensure long-lasting, deep, and meaningful relationships with the IFA.
• Support IFA's transition from non-active supporters to active supporters, and then to ambassadors.

Educate

• Position Momentum as a thought leader in the industry.
• Be the IFA's primary source of information within Momentum.
• Demonstrate accountability, innovation, excellence, honesty, diversity, and influence in business dealings.
• Enable better financial planning and advice outcomes.

Enable

• Position Momentum as a thought leader in the industry.
• Be the IFA's primary source of information within Momentum.
• Demonstrate accountability, innovation, excellence, honesty, diversity, and influence in business dealings.
• Enable better financial planning and advice outcomes.
• Achieve or exceed minimum production targets.
• Meet or surpass minimum productive IFA requirements.

PURPOSE OF ROLE:

We are seeking a detail-oriented and proactive Lease Administrator to join our clients retail property team. This role is responsible for the accurate administration, coordination, and tracking of lease agreements across their retail portfolio. The ideal candidate will have experience in lease documentation, critical date tracking, and a good understanding of commercial lease terms.

KEY RESPONSIBILITIES

• Maintain and update lease data in the lease management system (e.g., new leases, renewals, expirations, rent changes).
• Monitor critical dates (renewals, expirations, rent escalations, etc.) and ensure compliance with lease terms.
• Prepare lease abstracts and summaries for internal stakeholders.
• Ensure timely processing of rent, utilities, and other lease-related expenses.
• Liaise with landlords, tenants, legal, and finance departments to resolve discrepancies and manage lease obligations.
• Assist with the preparation and review of lease agreements, amendments, and other legal documents.
• Support internal audits and reporting requirements related to leases and occupancy costs.
• Maintain electronic and physical lease files, ensuring they are organized and up to date.
• Track store openings, closings, relocations, and ensure all associated lease admin tasks are completed.

PERSONAL ATTRIBUTES AND QUALIFICATIONS

• Grade 12
• Previous experience in Lease &