55 Retail jobs in Durban

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.

Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For :

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Working Hours : Retail hours, including weekends and public holidays

Overview

Role Purpose: The Retail Business Consultant crafts passionate, energetic, and meaningful partnerships with IFAs that will stand the test of time. Product, market, and sales intelligence will set them apart from their counterparts. The consultant/IFA relationship will be strengthened by ease of doing business, first-class services, deep business analysis and continuous improvement of the IFA's business.

• 3-year BCom degree in: Business Management, Marketing, Communications, Finance, and Legal (essential)
• Willingness to study towards the degree and recognition of prior learning if you have 3+ years of experience working in MDS
• CFP is an advantage

• 3 to 5 years of financial service industry experience (desirable)
• 1 to 3 years of relevant sales experience (essential)
• Experience in Momentum Myriad and Investor products is an advantage
• Strong business acumen with knowledge of risk assessments, claims, underwriting, tax, and business assurance
• Knowledge of the financial services industry and insurance products (desirable)

• Knowledge of the financial services industry
• Knowledge of relevant legislation
• Knowledge of the sales process
• Relevant product knowledge

• Enthuse : Understand the target audience and landscape, competitor influences, events that will enthuse, and critical moments of truth used; ensure long-lasting, deep, and meaningful relationships with the IFA; move IFAs from non-active supporters to active supporters, to ambassadors
• Educate : Position Momentum as thought leaders; be the IFA's information source within Momentum; be accountable, innovative, excellent, honest, diverse, and influential in business dealings; enable better financial planning and advice outcomes
• Enable : Reinforce Momentum as a thought leader; be the IFA's information source within Momentum; ensure accountability and influence; enable better financial planning and outcomes; achieve/exceed minimum production targets and productive IFA requirements

• Mid-Senior level

• Full-time

• Sales and Business Development

Listing reference: spar_

Listing status: Online

Apply by: 15 February 2025

Industry: Wholesale & Retail Trade

Job category: IT and Telecommunications

Location: Pinetown

Contract: Permanent

Remuneration: Market Related

EE position: No

Spar Central Office – Tech Services is currently recruiting for a Solutions Architect - Retail and Omnichannel to join their dynamic team.

The Solutions Architect contributes to large-scale, complex, cross-functional projects across Retail and Omnichannel environment by translating strategies and requirements into technical solutions. The incumbent must manage the integrity and evolution of an integrated architecture and system standards based on business and customer needs. In addition, this role works with the Retail & Omnichannel Product Portfolio Teams on a day-to-day basis by managing standards, providing key architectural input, working closely with functional/systems analysts identifying opportunities and ensuring feasibility risks have been addressed.

• Contributes to Retail & Omnichannel strategic planning, combining business vision and industry standard methodologies to help define the technical strategy
• Directs and reviews architectural artifacts (for example, proofs of concept, prototypes, architectural designs) and ensures design integrity
• Works with stakeholders to define the future architectural roadmap for Retail & Omnichannel products, adopting ‘best fit’ technology innovation wherever necessary
• Drives specific strategic initiatives and works with cross functional teams and technical partners to deliver business outcomes
• Ensures that technical program processes are simple, executable, and sustainable for future use with manageable rollout plans
• Collaborates with all key stakeholders, including IT Technology Managers, Development Partners, Business Teams, Retailers and the DCs per Region
• Works with the Business Retail & Omnichannel Teams and the relevant Product Teams to ensure regular communication updates to facilitate understanding and delivery

• Bachelor's Degree in Data & Analytics Management, Supply Chain, Information Systems, or related discipline
• Additional relevant specialist qualification is preferable
• At least 8 to 10 years’ experience in the design, development, and delivery of software products focused on an extensive customer base
• Strong track record in working closely with architecture design on large-scale software development projects
• At least 5 years’ experience in VAS, Financial Services, Retail and Omnichannel operations with demonstrated understanding of digital and Omnichannel platforms and technology strongly preferred
• Experience directly managing third party developers to design and update Omnichannel related applications
• Experience with Industry leading Commerce Engines, CRM’s, PIM and Loyalty platforms
• Expertise in Architecture and System Design; Good knowledge of Infrastructure design
• Software Product delivery methodologies and Retail Technology Awareness

• A high degree of confidentiality, emotional maturity, ethical values and integrity
• Must have a high stress tolerance and the ability to work efficiently under pressure
• Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team orientated manner
• An innovative thinker and ability to solve complex problems
• Must be collaborative, influential, and rational
• Precise planning and excellent organisational/administration skills
• Exceptional accuracy and extreme attention to detail
• Quality orientated and self-driven to achieve results
• Good judgment, agility and responsiveness to emergent challenges

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

Responsibilities:

1. Driving turnover to ensure achievement of targets
2. Controlling expenses
3. Managing stock losses to ensure shrinkage is in line with the Company standard
4. People management, including recruitment, development of staff, employee relations, performance management
5. Executing in-store merchandising strategy and standards
6. Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

A minimum of 3 years retail or admin experience

Skills:

1. Have an interest in fashion
2. A passion for excellent customer service and sales environment
3. Figure and admin orientated
4. Organised and thorough
5. Profit and turnover driven
6. Able to manage risk within the store
7. The ability to communicate and persuade effectively at all levels
8. Ability to show initiative and be resourceful
9. Ability to source and implement effective solutions in a fast-paced environment
10. Customer Service Delivery
11. Office Systems
12. Policy & Procedures
13. Strategic Sales Planning
14. Managing the Sales Process
15. Customer Value Management

Behaviours:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

Exact offers great value everyday essentials and is renowned for its trend-appropriate range of quality, well-priced contemporary fashion for the whole family.

Foster a customer-centric environment through effective leadership and procedural oversight.

Drive sales performance and adeptly manage stock to bolster business profitability.

Uphold stock integrity by strictly adhering to prescribed management protocols, including red flag procedures, Never Out of Stock (NOOS), Temporarily Out of Stock (TOOS), and in-store merchandising standards.

Strategically allocate and enhance selling space for maximum impact.

Foster seamless collaboration with planners for enhanced operational synergy.

Execute promotions in alignment with trading directives and merchandising best practices, ensuring a comprehensive and delightful shopping experience for customers.

Facilitate cross-departmental coordination, involving Product Groups, Location Planners, Head Office, and intra-store collaboration, including the Trading Manager.

Enforce exceptional customer service across all customer touchpoints.

Instill comprehensive product knowledge within the team.

Proactively manage replenishment processes to guarantee product availability.

Ensure efficient shopkeeping and housekeeping disciplines are consistently maintained.

Handle customer interactions, complaints, and requests with finesse.

Analyze customer satisfaction reports, devising and executing corrective action plans as needed.

Oversee shrinkage management and implement critical in-store protocols.

Ensure strict adherence to Consumer Protection Act guidelines.

Execute and monitor shrinkage plans to ensure successful outcomes.

Analyze and address high or out-of-tolerance shrinkage discrepancies, formulating and implementing action plans accordingly.

Implement red flag processes effectively, including action plan formulation, implementation, and follow-up, and conduct self-assessments of all compliance processes.

Analyze reports and trends, taking proactive steps to drive improvements (utilizing Business Intelligence, management reports, and daily/weekly/monthly packs).

Supervise equipment management and oversee stock movement processes from end to end within the store.

Foster effective communication with the Distribution Centre regarding stock-related matters.

Guarantee stock accuracy through meticulous counting processes and inventory adjustments.

Spearhead controlled replenishment from the stockroom and holding areas to the sales floor to minimize potential risks.

Ensure seamless and timely execution of launches and promotions, in adherence to allocated guidelines and budget.

Confirm the availability of necessary stock/merchandise for successful launch and promotion execution.

Manage instances of non-availability and arrange suitable substitutes when necessary.

Conduct regular floor walks to verify adherence to implementation guidelines.

Uphold compliance with established store processes.

Ensure full adherence to the Occupational Health and Safety Act (OHASA) and all pertinent legal requirements, including hygiene audits.

Guarantee compliance with internal controls, encompassing access and key management.

Provide support for commercial and operational duties, including weekends, days off, and power hour shifts.

Effectively communicate and educate employees and contractors on store operational policies.

Ensure optimal resource and workforce planning, in full alignment with applicable legislation and personnel policies.

Lead, develop, and retain a high-performing staff complement.

Oversee end-to-end People processes, covering recruitment, development, and retention initiatives.

Drive and manage the Integrated Performance Management processes.

Provide coaching and mentorship to the team, fostering continuous growth and improvement.

Foster consistent team engagement through initiatives like 'Let’s Talk' and 'People Thursday'.

• Matric.
• Relevant tertiary qualification advantageous.
• Between 1-3 years of relevant managerial experience.

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
• Ensure consistent implementation of merchandising and marketing standards.
• Attract and retain a strong and loyal customer base.

• Oversee inventory controls and ensure effective stock management.
• Monitor store performance in line with stock availability and customer demand.

• Ensure exceptional customer experiences that exceed expectations.
• Review and act on Mystery Shopper reports and customer feedback.
• Resolve product and service-related complaints quickly and effectively.
• Lead by example in reinforcing a customer-first culture among staff.

• Train, develop and motivate staff to reach full potential.
• Plan for succession and promote internal growth.
• Manage performance consistently and fairly.
• Foster a positive, engaging and productive working environment.

• Ensure strict adherence to company policies, systems, and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organisational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Working Hours: Retail hours, including weekends and public holidays

Overview

NIKE Inc. does more than outfit the worlds best athletes. It is a place to explore potential obliterate boundaries and push out the edges of what can be. The company looks for people who can grow think dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers leaders and visionaries. At NIKE Inc. its about each person bringing skills and passion to a challenging and constantly evolving game.

Nike Durban is looking for a Retail Lead to join our team and provide world-class service to the consumer.

Join the NIKE Inc. team! As a Lead you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets including digital services, visual merchandising, sales floor and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKEs initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our leads specialize in one business area but will support cross-functionally:

• COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards and make timely monthly initiative launches
• ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience
• CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor

• Customer service and / or retail experience preferred
• Effective communicator, brand ambassador and collaborative teammate
• Demonstrated ability to apply product sales techniques
• Flexible with scheduling and available to work retail hours which may include day, evening, weekends and / or holidays based on department and store / company needs

Apply now online

We are waiting for you!

Note: Relocation support is not available for this role.

NIKE Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture and an electric atmosphere for professional development. No matter the location or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world.

NIKE Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.

Administrative Skills, Facilities Management, Biotechnology, Creative Production, Design And Estimation, Architecture

Employment Type: Full-Time

Experience: years

Vacancy: 1

Overview

Join the dynamic team at Agrimark Operations Ltd, a growth-focused business and subsidiary of KAL Group Ltd, proudly listed on the Johannesburg Stock Exchange (JSE). Spanning over 100 locations across South Africa and a growing ecommerce presence, Agrimark Operations Ltd offers high-quality farming supplies, solutions, and a broad range of retail products to a diverse customer base that shares the same love of the land, sense of community, and can-do attitude.

Job Specification Reporting to the Branch Manager, the main purpose of this versatile post, based in Hazyview, is the marketing of agricultural and retail supplies in Hazyview and surrounding areas.

• Grade 12 with supportive in-house sales courses or NQF5 Diploma
• 4 years related experience
• Experience with negotiating is preferred
• Your own transport and a valid driver’s license are an inherent requirement

The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.

• Engaging and maintaining productive and value-adding relationships with customers as well as internal and external stakeholders
• Market Research

• Reporting functional information and administration (QlikView)
• Good governance in all aspects of the marketing environment
• Enhancing relationships by providing supportive technical advice
• Marketing of agricultural and retail products
• Logistic capabilities regarding deliveries

• Utilise business networks for new business opportunities
• Liaising with clients to determine their optimal needs
• Provide advice and quotations to clients on product offerings, application and after-sales service

• Using digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements

• Ability to progress and add continuous incremental value
• Dealing with complexity
• Sound pragmatic judgement
• Self-awareness
• Achievement orientation

As part of the KAL Group Ltd – a diversified JSE-listed retail group that operates in agricultural retail, fuel & convenience, and manufacturing markets – you will join a group of companies with more than 270 operating units across South Africa and Namibia. You will have an opportunity to grow your career and thrive in an accelerating performance environment that values resilience and customer service, and embraces communication, alignment, and relationships. We are committed to providing our employees with opportunities within the KAL Group Ltd to take on new challenges.

If this excites you, learn more about Agrimark Operations Ltd and KAL Group Ltd here:

Candidates who are not contacted within 14 working days of the closing date can accept that their application was unsuccessful. Agrimark Operations Ltd applies the principles of equal employment in line with our company’s Employment Equity objectives. Please note that in order to consider your application or interest, KAL Group Ltd will have to process your personal information and that such processing will be subject to the KAL Group HR Processing notice which can be accessed by viewing it on the KAL Group Ltd website under the hyperlink: