64 Records Manager jobs in South Africa

Job category: Others: Education and Training

Location: Johannesburg

Contract: Fixed Term Contract

EE position: Yes

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.

CORE PURPOSE

The Manager: Student Bureau and Records is responsible for the operational and quality management, oversight, and coordination of all functions related to student records, including the monitoring and maintenance of student information on the SIS, such as enrollment status, academic progress, and transcripts. This role will also manage the Student Bureau, providing advisory services to students and ensuring interdepartmental coordination to support students. Additionally, the role includes the coordination and management of student grievances and disciplinary matters.

CORE FUNCTIONS INCLUDE:

Oversight and Management of Student Records

1. Work with IT and Registry to ensure the reliability, validity and accuracy of up-to-date student and alumni records, including enrollment status, academic progress, and personal information.
2. Implement and maintain efficient record-keeping and retrieval systems for all student-related documentation.
3. Coordinate the necessary committee meetings for the verification of student records.

Management of the Student Bureau

1. Ensure the smooth functioning of the Student Bureau to serve as the point of contact for records-related inquiries and advisory services.
2. Conduct regular training and information sessions and coordinate suitable communication campaigns for students on institutional policies, procedures, and rules.
3. Establish the Student Bureau as a key touchpoint for the monitoring of institutional service and CSAT SLAs, the handling of generic student queries, and as an intervention body in the case of escalated queries.
4. Provide support in the coordination of institutional Student Success and Employability initiatives.

Governance, Policy and Committee Ownership

1. Ensure all relevant policies, SOPs and other governance documentation is maintained and upheld with respect to the management and governance of student records and service.
2. Conduct the relevant stakeholder training and issue communiques for governance and policy compliance in relation to Student Records and the Student Bureau.

Student Support and Interdepartmental Coordination

1. Monitor cross-departmental student service data via the relevant digital platforms (HubSpot, Freshdesk, OneStream) and provide support to those departments experiencing high query volumes.
2. Provide effective interdepartmental support for the seamless resolution of student queries.

Grievance Resolution

1. Manage and resolve escalated student grievances, coordinating wherever necessary with the Grievances and Appeals Committee.
2. Maintain accurate records of grievances and resolutions, ensuring compliance with institutional policies.

Student Disciplinary Management

1. Act as the primary point of contact for student disciplinary matters, escalating cases of misconduct to the Student Disciplinary Committee where necessary.
2. Establish confidential channels for student misconduct whistleblowers and ensure accurate record-keeping and handling of whistleblower cases related to disciplinary matters.
3. Conduct training for students on the Institutional Rules and Student Code of Conduct to ensure student awareness and understanding of the types of misconduct and associated consequences.

Academic Records and Transcripts

1. Oversee the accurate generation and issuance of official transcripts and academic records upon request.
2. Ensure a smooth interface between students and their academic records.

Essential Job-Related Knowledge, Skills and Behaviour

1. Strong working knowledge of student record-keeping systems and data protection regulations (e.g., POPIA).
2. Demonstrable understanding of the South African Higher Education landscape, including regulatory and legislative provisions.
3. Strong understanding of the service environment and student needs.
4. Proven experience in managing a team and providing operational oversight.
5. High attention to detail and excellent organizational skills.
6. Ability to work collaboratively across departments.
7. Strong communication and interpersonal skills.
8. Proficiency in digital record management systems.

Physical Requirements of the Post

Must be capable of working with visual and auditory input.

Special Conditions Attached to the Job

1. Willingness to work overtime when required.
2. Must have a valid South African driver’s license.

Job category: Others: Education and Training

Location: Johannesburg

Contract: Fixed Term Contract

EE position: Yes

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.

CORE PURPOSE

The Manager: Student Bureau and Records is responsible for the operational and quality management, oversight, and coordination of all functions related to student records, including the monitoring and maintenance of student information on the SIS, such as enrollment status, academic progress, and transcripts. This role will also manage the Student Bureau, providing advisory services to students and ensuring interdepartmental coordination to support students. Additionally, the role includes the coordination and management of student grievances and disciplinary matters.

CORE FUNCTIONS INCLUDE:

Oversight and Management of Student Records

1. Work with IT and Registry to ensure the reliability, validity and accuracy of up-to-date student and alumni records, including enrollment status, academic progress, and personal information.
2. Implement and maintain efficient record-keeping and retrieval systems for all student-related documentation.
3. Coordinate the necessary committee meetings for the verification of student records.

Management of the Student Bureau

1. Ensure the smooth functioning of the Student Bureau to serve as the point of contact for records-related inquiries and advisory services.
2. Conduct regular training and information sessions and coordinate suitable communication campaigns for students on institutional policies, procedures, and rules.
3. Establish the Student Bureau as a key touchpoint for the monitoring of institutional service and CSAT SLAs, the handling of generic student queries, and as an intervention body in the case of escalated queries.
4. Provide support in the coordination of institutional Student Success and Employability initiatives.

Governance, Policy and Committee Ownership

1. Ensure all relevant policies, SOPs and other governance documentation is maintained and upheld with respect to the management and governance of student records and service.
2. Conduct the relevant stakeholder training and issue communiques for governance and policy compliance in relation to Student Records and the Student Bureau.

Student Support and Interdepartmental Coordination

1. Monitor cross-departmental student service data via the relevant digital platforms (HubSpot, Freshdesk, OneStream) and provide support to those departments experiencing high query volumes.
2. Provide effective interdepartmental support for the seamless resolution of student queries.

Grievance Resolution

1. Manage and resolve escalated student grievances, coordinating wherever necessary with the Grievances and Appeals Committee.
2. Maintain accurate records of grievances and resolutions, ensuring compliance with institutional policies.

Student Disciplinary Management

1. Act as the primary point of contact for student disciplinary matters, escalating cases of misconduct to the Student Disciplinary Committee where necessary.
2. Establish confidential channels for student misconduct whistleblowers and ensure accurate record-keeping and handling of whistleblower cases related to disciplinary matters.
3. Conduct training for students on the Institutional Rules and Student Code of Conduct to ensure student awareness and understanding of the types of misconduct and associated consequences.

Academic Records and Transcripts

1. Oversee the accurate generation and issuance of official transcripts and academic records upon request.
2. Ensure a smooth interface between students and their academic records.

Essential Job-Related Knowledge, Skills and Behaviour

1. Strong working knowledge of student record-keeping systems and data protection regulations (e.g., POPIA).
2. Demonstrable understanding of the South African Higher Education landscape, including regulatory and legislative provisions.
3. Strong understanding of the service environment and student needs.
4. Proven experience in managing a team and providing operational oversight.
5. High attention to detail and excellent organizational skills.
6. Ability to work collaboratively across departments.
7. Strong communication and interpersonal skills.
8. Proficiency in digital record management systems.

Physical Requirements of the Post

Must be capable of working with visual and auditory input.

Special Conditions Attached to the Job

1. Willingness to work overtime when required.
2. Must have a valid South African driver’s license.

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SUMMARY:

Are you a data strategist with big-picture vision and on-the-ground delivery skills? Do you know how to turn complex information into smart decisions and smart decisions into real-world results? An innovative organisation, working closely with academic institutions, is looking for a Head of Data Management to lead the charge in data flow, operational excellence, and strategic growth.

Head: Data Management

Recruiter:

Network Recruitment

Job Ref:

NFP015879/MKL

Date posted:

Monday, July 7, 2025

Location:

Midrand, South Africa

Salary:

700 000 Annually

SUMMARY:

Are you a data strategist with big-picture vision and on-the-ground delivery skills? Do you know how to turn complex information into smart decisions and smart decisions into real-world results? An innovative organisation, working closely with academic institutions, is looking for a Head of Data Management to lead the charge in data flow, operational excellence, and strategic growth.

POSITION INFO:

Duties:

• Data that Works:
• Ensure that data flows securely and seamlessly across teams, systems, and partners—making timely and accurate insights the norm, not the exception.
• Strategy, Sales & Third-Stream Growth:
• Lead the development and execution of integrated data, marketing, and income-generation strategies—especially those linked to academic partnerships and third-stream revenue.
• Leadership That Sets the Tone:
• Manage cross-functional teams, nurture talent, and build a culture of excellence, accountability, and collaboration.
• Policy & Governance:
• Design policies and operating procedures that support organisational goals and regulatory standards, while keeping people and purpose at the centre.
• Strategic Communication:
• Serve as a key advisor, translating strategy into action and keeping everyone aligned on the bigger picture.
• Performance & Innovation:
• Monitor organisational performance, uncover opportunities, and lead initiatives that drive continuous improvement.
  

• Solid leadership experience in data strategy, operations, or business transformation
• A track record of developing people, driving performance, and turning vision into delivery
• Strong understanding of stakeholder engagement and revenue-generating strategy
• Bonus: Experience working with or alongside academic institutions or research-driven environments
  
  

• Influence strategy at a high level while staying close to meaningful work
• Partner with leading institutions to make a real impact
• Lead a skilled, purpose-driven team in a dynamic and evolving space
• Help shape how data powers decisions, partnerships, and future growth
  
  

• Seniority level Executive

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Advertising Services

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

• Data that Works:
  • Ensure that data flows securely and seamlessly across teams, systems, and partnersmaking timely and accurate insights the norm, not the exception.
• Strategy, Sales & Third-Stream Growth:
  • Lead the development and execution of integrated data, marketing, and income-generation strategiesespecially those linked to academic partnerships and third-stream revenue.
• Leadership That Sets the Tone:
  • Manage cross-functional teams, nurture talent, and build a culture of excellence, accountability, and collaboration.
• Policy & Governance:
  • Design policies and operating procedures that support organisational goals and regulatory standards, while keeping people and purpose at the centre.
• Strategic Communication:
  • Serve as a key advisor, translating strategy into action and keeping everyone aligned on the bigger picture.
• Performance & Innovation:
  • Monitor organisational performance, uncover opportunities, and lead initiatives that drive continuous improvement.

• Solid leadership experience in data strategy, operations, or business transformation
• A track record of developing people, driving performance, and turning vision into delivery
• Strong understanding of stakeholder engagement and revenue-generating strategy
• Bonus: Experience working with or alongside academic institutions or research-driven environments

• Influence strategy at a high level while staying close to meaningful work
• Partner with leading institutions to make a real impact
• Lead a skilled, purpose-driven team in a dynamic and evolving space
• Help shape how data powers decisions, partnerships, and future growth

We are seeking a highly skilled Data Management Specialist to join our financial services team. The ideal candidate will play a pivotal role in managing and enhancing data governance, quality, and architecture to support regulatory compliance, business insights, and operational efficiency.

• Develop and implement data management strategies aligned with business objectives and regulatory requirements.

• Establish and maintain data governance frameworks, policies, and standards.

• Monitor and ensure data quality, integrity, and accuracy across systems.

• Collaborate with stakeholders to define data requirements and metadata standards.

• Support the design and implementation of data architecture and integration solutions.

• Manage data lineage, classification, and cataloging processes.

• Drive continuous improvement in data processes and tools.

• Ensure compliance with data protection regulations and financial services standards.

• Bachelors degree in Information Systems, Data Science, or a related field.

• Proven experience in data management within the financial services sector.

• Strong knowledge of data governance, data quality, and metadata management.

• Familiarity with data architecture and regulatory frameworks (e.g., BCBS 239, GDPR, POPIA).

• Proficiency in data management tools and technologies (e.g., Collibra, Informatica, Microsoft Purview).

• Excellent analytical, communication, and stakeholder engagement skills.

• Relevant certifications (e.g., DAMA, DCAM).

• Experience in change management and data-driven digital transformation.

Data & Management Information Systems Specialist

Are you passionate about data management and information systems?

Our client is seeking a skilled individual to join their team as a Data & Management Information Systems Specialist.

• Work at the head office with the Operations Head, Finance Manager, & IT.
• Understand the company's operating model & business processes.
• Responsible for change control of data into the production environment.
• Align with data architecture & data design mapping to enable data integration.

• Qlik; XLS; Power BI; Internal Applications (proprietary systems built in-house)

• Experience in financial services / Wealth Management (beneficial).
• Exposure to Xplan (beneficial).

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The Head of Data Management will lead the development, implementation and management of the bank’s data strategy. This role is accountable for ensuring data integrity, availability, and security while supporting business objectives. The Head of Data Management will work closely with leadership, technology teams and business units to drive data governance, data quality and data architecture initiatives.

Job Responsibilities:

Data Strategy Development and Execution

• Develop and implement a comprehensive data management strategy aligned with the bank’s business goals.
• Drive the adoption of best practices for data management across the organization.
• Ensure data assets are managed and utilized effectively to support decision-making.

Data Architecture and Infrastructure

• Oversee the design, implementation, and maintenance of the bank’s data architecture.
• Collaborate with IT teams to ensure data systems and platforms are scalable, secure, and efficient.
• Evaluate and implement data management technologies and tools.

Data Quality and Integrity

• Lead efforts to ensure data accuracy, completeness, and reliability across the organization.
• Develop and enforce data quality standards and metrics.
• Implement data cleansing and validation processes.

Team Leadership and Development

• Build and manage a high-performing data management team, including data governance, data architecture, data scientists and data quality professionals.
• Provide mentorship, training, and career development opportunities to team members.
• Foster a collaborative and innovative team culture.

Collaboration and Stakeholder Management

• Work closely with business units to understand their data needs and challenges.
• Partner with IT, risk, and compliance teams to ensure data management aligns with broader organizational goals.
• Communicate data management strategies and progress to executive leadership.
• Identify and mitigate risks related to data management, including data breaches and unauthorized access.
• Ensure data management practices align with the bank’s risk management framework.

Innovation and Continuous Improvement

• Stay abreast of industry trends and advancements in data management.
• Continuously improve data management practices and processes to enhance efficiency and effectiveness.
• Drive innovation in data usage, including the implementation of advanced analytics and AI-driven insights.

Data Lifecycle management and Metadata management

• Ensure policies, processes and standards exist for data lifecycle management (i.e. Management of data from creation to deletion) and for metadata management
• Ensure metadata is up-to-date and accessible

Master Data Management

• Ensure policies, processes and standards exist for master data management
• Drive the centralization of key data (like customer information and product data) and ensure it is consistent across the bank.

Data Integration

• Ensure that data required to provide BI is combined from different sources to provide a unified view for Analytics team to utilize.
• Focus areas to achieve this include ETL processes, provision of data lakes, APIs and data synchronization between systems.

Qualifications and Experience:

• Completed a Post B-Degree in Computer Science, Information Systems, Data Management, Engineering or related field (NQF8)
• Completed or studying towards a master’s qualification
• At least 10 years’ experience in implementing and managing a data management function
• + 5 years banking or financial industry experience
• Proven track record of developing and implementing data management strategies and governance frameworks.
• Strong understanding of data management tools and technologies (e.g., SQL, ETL processes, data lakes, cloud platforms).
• Knowledge of regulatory requirements related to data management and privacy.
• Proficiency in data analytics and business intelligence tools.
• Strong understanding and experience with data architecture design, data warehousing, and data integration.
• Understanding of business operations and banking industry

Skills and Attributes:

• Excellent communication skills, both verbal and written with the ability to present complex technical information to non-technical stakeholders
• Strong project management skills and ability to deliver projects within allocated budget
• Strong strategic thinking and problem-solving skills.
• Strong attention to detail and commitment to data accuracy, quality and integrity
• Build relationships between various stakeholders to foster collaboration
• Ability to manage a team of and data scientists, data quality, BI and data architecture specialists
• Methodical
• Creative or Innovative
• Analytical and strategic thinker
• Self- driven and resilient
• High pressure tolerance

Closing date: 10 June 2025

Disclaimers:

The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the bank’s employment equity plans, we encourage and welcome applications from diverse groups from the South African Employee active population. Correspondence will be limited to short-listed candidates only.

Note, only applications received on this platform will be considered. “POPIA sections provides that everyone has the right to privacy and it includes a right to protection against the unlawful collection, retention, dissemination and use of personal information. By applying for employment you consent to the processing of your personal information with Postbank. Your personal information and any attached text or documentation are retained by Postbank for a period in accordance with relevant data legislation.”

If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Information Technology
• Industries Banking and Financial Services

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Job Overview

Manage and support team of Data Management professionals to efficiently produce databases that meet customer requirements.

Essential Functions

• Manage a team of professional Data Management staff. Size of team could vary from 5+ upwards -15, depending on the Data Management Function. Define and prioritize resource requirements and manage resource assignments across projects. Directly responsible for utilization of staff. Assess and document competency of staff to satisfy position responsibilities. Regularly set goals and evaluates and documents performance. Propose salaries, promotion and termination actions. Actively contribute to recruitment of new staff. Implementation of department/office objectives. Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF, database design and set-up, validation definition and programming, Data Management Plan and database deliverables to internal and external customers. Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency. Participate in the development and implementation of new processes and technology. Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work. Identify and address professional development/training needs of staff. Mentor staff members to develop Data Management process, system, and drug development expertise. Provide operational input into proposals and scope of work. Participate in proposal defenses. Attend customer meetings and lead discussions of project requirements and strategic planning. Understand scope of work, budget, and scope assumptions. Identify out-of-scope work and provide revised costs with supporting documentation. Ensure project milestones are met according to agreed upon timelines. Actively manage quality throughout project. May be Project Manager/Project Lead for a major study or a series/group of studies. Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work
• appraising performance and guiding professional development
• rewarding and disciplining employees
• addressing employee relations issues and resolving problems. Approve actions on human resources matters.

Qualifications

• Bachelor's Degree Clinical, biological or mathematical sciences or related field, or nursing qualification Req
• 7 years of relevant work experience including people management. Equivalent combination of education, training and experience.
• Advanced knowledge of Data Management processes and systems. Solid understanding of clinical drug development process. Excellent written and oral communication skills. Proven leadership skills. Excellent organizational skills and demonstrated ability to manage projects. Effective problem-solving skills. Ability to establish and maintain effective working relationships with coworkers, managers and clients. Advanced knowledge of Data Management processes and systems. Solid understanding of clinical drug development process. Excellent written and oral communication skills. Proven leadership skills. Excellent organizational skills and demonstrated ability to manage projects. Effective problem-solving skills. Ability to establish and maintain effective working relationships with coworkers, managers and clients.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at

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Duties & Responsibilities

Technical Data Management SME

Are you passionate about data and technology? Do you have a knack for enhancing data management processes and ensuring data quality, compliance, and usability? If so, we want YOU to join our client's team as a Technical Data Management Subject Matter Expert (SME)!

In this role, you will be the go-to expert in the Data Management team, driving initiatives that align with industry best practices while supporting the implementation of key data management processes. You will play a vital role in bridging the technical and business sides of data management to ensure high-quality, compliant, and accessible data across the organization.

Key Responsibilities:

• Design & develop metadata processing solutions using advanced Data Management tools to align with the company's policies and standards.
• Catalogue company's assets and metadata in the Data Management tool.
• Configure search capabilities (Data Marketplace) to enable users to find, search for, and request access to assets catalogued in Collibra.
• Develop & manage a robust Data Governance Framework ensuring role-based permissions for users.
• Promote & lead training sessions, create reusable guides, and foster adoption of the Data Management tool across teams.
• Collaborate with both business and technical teams to design and deliver tools like Collibra, Purview, Informatica, Atlan, and more.
• Ensure Data Security by implementing and maintaining strict protocols for protecting sensitive metadata and complying with data protection regulations.
• Build & maintain end-to-end data lineage for easy traceability.
• Develop & enhance workflows to connect the right people to the right data at the right time.

Skills and Experience:

• A degree in IT, technology, or a related field.
• 6 years of experience with Data Management Tools (e.g., Collibra, Purview, Informatica, Atlan, Anomalo).
• Strong knowledge of Data Management principles and technologies.
• Ability to analyze business needs and translate them into effective data-driven strategies.
• Experience integrating tools like Databricks with Data Governance solutions.
• Hands-on experience with SQL for metadata querying and data lineage tracking.
• Familiarity with cloud platforms (e.g., Azure) for governance and security.
• Proficiency in Eclipse, Python, Java, or Groovy for developing workflows.
• Experience implementing a Data Quality Framework and following best practices in data analysis.
• Experience in developing user-specific dashboards.
• Certifications in Data Management tools (e.g., Collibra, Purview, Informatica).
• Experience with Collibra's EDGE capability for datastores and asset lineages.
• Experience in HTML and CSS for developing user dashboards.

Job Details:

• Type: Contract
• Workplace: Onsite
• Location: Johannesburg, Gauteng
• Experience Level: Senior
• Employment Type: Full-Time
• Vacancy: 1

Apply now and be a part of our client's dynamic team! Contact Kivara Rajgopal for more information.