18 Quality Assurance jobs in Durban

Job Description

Reporting Skill, Strategic Thinking, and Communication Skill.

• Ability to identify critical quality risks and to communicate them effectively
• Provide quality support for the Product team, ensuring high quality releases
• Maintain all current product operations online by identifying shortfalls and introducing new solutions
• Defining appropriate measures to ensure product quality
• Analyzing and monitoring the performance of products
• Developing and initiating solutions in the form of business request documents and reporting for online developments and bugs
• Reviewing and approving test results
• Developing and tracking test metrics
• Ability to create and execute test cases for software in development
• Strong attention to detail, analytical skills, and problem-solving aptitude
• Identifying new innovations and assessment of Competitors products
• Ensure enhancement of products and improving the functionality for the end users of these applications
• Competitor analysis reporting
• Project lead product testing before releasing to live environment
• Ability to work under pressure
• Identifying and eliminating the factors within the platforms that may pose a risk to the business
• New business ideas and improving current business work practices
• Involvement in making user manuals for system applications
• Any other ad hoc duties that might be required

• Matric
• Degree/Diploma
• Valid driver’s license and own vehicle
• Experience in Quality Assurance Testing (Advantageous)
• Betting knowledge (Advantageous)

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well-renowned FSP? Then Yes, TALKSURE is the place to be.

DUTIES AND RESPONSIBILITIES

1. Create scorecards providing accurate feedback
2. Listening to and assessing calls
3. Provide accurate feedback
4. Report on any trends or patterns that may be occurring
5. Filter information regarding non-compliance to QA Team Leader
6. Document and maintain scorecard on all assessments conducted
7. Ensure that you meet quantity and quality of calls listened to
8. Random call audits when required

MINIMUM QUALIFICATIONS AND EXPERIENCES

1. Grade 12 – which must be presented at interview stage
2. Must have at least 1 Year Quality Assurance (QA) experience within a contact centre
3. Computer literate – excel skills

CHARACTERISTICS OF THE REQUIRED CANDIDATE

1. Strong administration skills and high attention to detail
2. Ability to communicate on all levels
3. Proactive, punctual, and reliable
4. Well-presented and well-spoken
5. Works effectively within a variety of situations
6. Planning and organisational skills
7. Understands the importance of confidentiality
8. Ability to provide concise, well-written feedback
9. Excellent listening skills
10. Deadline oriented and ability to work well under pressure

Salary: Market related

NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors.

• Manage Various Audits: System, Process, Supplier audits.
• Third Party & Customer Audits: Preparing for and managing audits conducted by customers or third-party certification bodies.
• Customer and IATF 16949 / VDA 6.3 Self-assessments.
• Manage the site laboratory and its functions.
• Customer Database & Customer-Specific Requirements (CSRs). Managing customer expectations, compliance with CSRs, and tracking customer quality performance metrics (PPM, etc.).
• Develop, maintain and publicise quality records and statistics and ensure that continuous improvement activities are undertaken to focus and improve on negative quality trends or developments.
• Requalification of Products Including Raw Materials. Periodic revalidation of products and raw materials to ensure continued compliance with specifications.
• Assess, respond and ensure effective close out of all Non-Conformances, Corrective Action Plans & Reports and Audit Report Findings.
• Analyse field / customer complaints / trends to establish meaningful preventative and corrective actions to ensure continuous improvement
• Develop and implement functional value-added quality / product training
• Support & Assist site Management with Continuous Improvement Processes, Projects, and trends.
• Timing & Validation plans for product testing and projects.
• Manage Containment activities, Process Deviations and Product Concessions.
• Support with PFMEA / CP requirements.
• Management of PPAP requirements for external customers and suppliers.
• Work closely with suppliers to address quality issues, implement corrective actions, and drive continuous improvement initiatives.

• Bachelors degree in engineering or related field; certification in quality management is a plus.
• Minimum 5 years proven experience in quality engineering or quality management roles within the automotive industry or Minimum 5years in manufacturing industry

• Strong understanding of quality management systems, standards (e.g., ISO/TS 16949, 9001 & 14001), and regulatory requirements applicable to automotive manufacturing.
• Proficiency in quality tools and methodologies such as APQP, PPAP, FMEA, Control Plans, and Statistical Process Control (SPC).
• Excellent analytical and problem-solving skills, with the ability to analyze data, identify root causes, and implement effective corrective actions.
• Strong leadership and interpersonal skills, with the ability to lead and motivate teams to achieve quality objectives and drive continuous improvement.
• Proficiency in relevant software applications (e.g., MS Office, statistical analysis software) and quality management systems (e.g., ERP, QMS).
• High Attention to detail.
• Ability to work independently and collaboratively in a fast-paced manufacturing environment.
• Deadline Driven

An excellent opportunity awaits an individual with the right aura to assist the Quality Assurance team in maintaining Quality and Food Safety Standards throughout the company's Label and Flexible divisions.

If you possess logical, on-your feet thinking, out of the box ideas and pleasant communication skills then there is great possibility for growth.

Must have good people skills and be able to work in a manufacturing / production environment and have the ability to grasp basic technical information.

Candidate should be fit, as we have multiple production sites that require daily oversight in line with Quality and Food Safety Standards.

Candidate would be responsible for supporting the Quality Assurance Manager in maintaining compliance in Safety, Health and Environmental aspects and offer administrative support to the Quality Assurance Manager in support of the daily running of a Global Food Safety accreditation.

Kindly read job specification thoroughly and only reply should you meet criteria. Your application would not be considered otherwise.

CV's must be emailed to Should you not receive feedback from us within 10 working days of application kindly consider your application as unsuccessful.

Emails only, and no telephone calls please.

Kindly respond with reference in Email Subject line: QAA001 / Quality Assurance Administrator

Job Types: Full-time, Temp to perm

Work Location: In person

Must have:

· At least 3 years of experience in the plastic industry.

· Health and safety experience.

· ISO maintenance experience.

· Deep knowledge of quality assurance terminology, methods, and tools.

· Superb computer skills, including database management.

· Excellent analytical, problem-solving, and decision-making skills.

· Proficiency in best practices for testing, version control, and defect management.

· Work experience in a position that requires similar skills.

Duties include:

· To ensure that products and procedures adhere to the company's quality standards and regulations.

· Performing routine inspections and quality tests on products to ensure safety and quality standards are met.

· Documenting inspection outcomes and maintaining historical records of quality assurance activities.

· Assisting in the development and implementation of quality assurance policies and procedures.

· Establishing product specifications and quality attributes, measuring production, and determining operational and performance qualification.

· Quality and inspection reporting as per ISO requirements.

Job Types: Full-time, Permanent

Work Location: In person

Pacific International, a leading executive search firm with a focus on Manufacturing and Production roles, is supporting our client with a key position. Embark on a journey of innovation and leadership in this pivotal role, will be responsible for overseeing and ensuring the highest standards of quality across all production processes. Join a team where your expertise and passion are valued, and where your impact is felt on a global scale.

Key Responsibilities:

• Quality Assurance & Control : Develop and maintain QMS compliant with industry standards, oversee quality control processes, and implement RCA/CAPA for quality issues.
• Process Improvement & Compliance : Drive continuous improvement, collaborate with teams to enhance quality and efficiency, and ensure compliance with EHS regulations.
• Supplier Relations : Work with suppliers to guarantee raw material quality and ensure adherence to specifications.
• Customer Relations : Handle complaints using structured problem-solving, implement corrective actions, and manage customer audits and certifications.
• Leadership & Team Management : Lead, mentor, and train quality teams while fostering a culture of accountability.
• Regulatory & Industry Knowledge : Stay updated on industry regulations, emerging technologies, and best practices in quality control.

Key Requirements:

• Education : Bachelor's or master's degree in Engineering, Quality Management, or a related field.
• Experience : 10+ years in Quality Assurance/Control within the flexible packaging industry.
• Certifications & Standards : Strong knowledge of ISO, BRC, and other quality certifications.
• Technical Expertise : Hands-on experience with statistical process control, Lean Manufacturing, and quality auditing.
• Problem-Solving & Process Improvement : Skilled in RCA, CAPA, and troubleshooting production defects.
• Leadership & Communication : Strong ability to lead teams and collaborate with departments, customers, and suppliers.

Carine Harik

Office

Office

Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high-growth enterprises in building exceptional C-suite, senior-level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward-thinking ethos distinguish us in the ever-evolving business landscape.

Since 1997, we have been dedicated to building lasting client partnerships based on trust and reliability, and a proven track record of successful C-suite and mid- to senior-level leadership project delivery across many key industries globally.

At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities.

• Mid-Senior level

• Full-time

• Quality Assurance
• Industries : Packaging and Containers Manufacturing

Duties & Responsibilities

• Quality Systems Management
  • Develop, implement, and maintain ISO-based quality management systems (e.g., ISO 9001, ISO 14001, ISO 45001).
  • Ensure alignment with HACCP, SANS standards, and other relevant compliance frameworks.
• Audit & Compliance
  • Conduct internal audits and prepare for external audits (client, regulatory, certification).
  • Ensure all Hygiene and Pest Control Operations meet Legal and Contractual Obligations.
• Operational Oversight
  • Monitor service delivery quality across hygiene and pest control teams.
  • Collaborate with operations to resolve non-conformances and implement corrective actions.
• Training & Development
  • Develop and deliver QA-related training for operational staff.
  • Promote a culture of quality and continuous improvement.
• Client & Stakeholder Engagement
  • Liaise with clients on quality-related matters and ensure satisfaction.
  • Provide quality reports and insights to senior management.
• Data & Reporting
  • Maintain QA dashboards and performance metrics.
  • Analyze trends and recommend strategic improvements.

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Attention to detail and high standards of accuracy.
• Ability to lead cross-functional teams and drive change.
• Proficiency in QA software and reporting tools.
• Deciding and Initiating Action: Takes responsibility for actions, projects, and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks.
• Leading and Supervising: Provides others with a clear direction; motivates and empowers others; recruits staff of a high calibre; provides staff with development opportunities and coaching; sets appropriate standards of behaviour.
• Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing, and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one’s impression on others.
• Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports, and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
• Integrity: The specialist will act with honesty and transparency, ensuring that all innovations and processes are implemented ethically and in the best interest of the company and its clients.
• Enterprising: By driving the adoption of new technologies and innovative solutions, the specialist will contribute to Tsebo’s growth and success.
• Caring: The specialist will provide support and training to Contract Managers and cleaning teams, fostering a supportive and inclusive environment.
• Diligent: The specialist will work diligently to ensure the successful rollout and optimization of new systems and processes, consistently delivering high-quality results.

• Grade 12.
• Bachelor’s degree in Quality Management, or related field.
• Minimum 5 years’ experience in quality assurance within hygiene, pest control, or food safety sectors.
• Experience with ISO standards, HACCP, and SANS regulations.
• SAPCA knowledge or certification is advantageous.

Overview

Hire Resolve’s client in Appliance Manufacturing industry is urgently seeking an experienced Quality Assurance Manager to join their team in KwaZulu-Natal. The Quality Assurance Manager will be responsible for overseeing the activity of the quality assurance department and staff. They will also develop, improve, and maintain the system of quality and reliability testing to ensure that the company's products or development processes meet excellent standards.

• Develop, implement, and maintain a robust Quality Management System that aligns with industry best practices and applicable regulations
• Ensure compliance with relevant quality standards, or other industry-specific certifications
• Lead and mentor a team of quality assurance analysts and specialists
• Set performance goals, provide regular feedback, and conduct performance evaluations
• Foster a positive and collaborative work environment that encourages professional growth and development
• Ensure that Warranty Cost & Service call Rate Targets are met as per Objectives and Targets
• Establish and execute quality control processes, including product inspection, testing, and validation
• Implement effective quality control procedures to identify and address defects or deviations from specifications
• Continuously review and improve existing quality assurance processes to enhance efficiency and effectiveness
• Work strongly with Cross Functional Manufacturing Teams in ensuring Scrap limits are not exceeded
• Identify root causes of quality issues and work with relevant teams to implement corrective and preventive actions
• Collaborate with internal and external auditors to ensure adherence to quality standards and regulatory requirements
• Lead quality audits, ensuring proper documentation and follow-up on identified non-conformities
• Assess potential risks related to product quality, safety, and regulatory compliance
• Develop and implement risk mitigation plans to prevent quality-related issues
• Conduct training programs to educate employees on quality standards, processes, and best practices
• Ensure that the workforce is knowledgeable and compliant with quality-related policies and procedures
• Analyze quality metrics and trends to identify areas for improvement and report findings to senior management
• Inculcate and drive continued efforts in ensuring a culture built on the 6 Sigma methodology
• Generate regular quality assurance reports to track performance and communicate results
• Collaborate with procurement and vendor management teams to evaluate and qualify suppliers based on quality criteria
• Monitor and assess supplier performance, ensuring adherence to quality standards and contractual obligations

• Bachelor’s degree in engineering, Quality or related field
• Experience in Quality Assurance Systems
• Strong knowledge of quality management systems, industry standards, and regulatory requirements
• Certification in quality management

• Salary: R700K/yr - R800K/yr, salary negotiable

Contact Hire Resolve for your next career-changing move.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.