580 Project Management jobs in Johannesburg
Development/Project Manager - Construction
Posted today
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Fieldspace Property Group are seeking an experienced and results-driven Development/Project Manager to lead and oversee construction projects from inception to completion. The ideal candidate will be responsible for managing all aspects of project delivery, including planning, budgeting, scheduling, team coordination, compliance, and quality assurance. Strong leadership, communication, and problem-solving skills are essential for success in this role.
Responsibilities- Manage and coordinate all phases of construction projects from pre-construction through closeout
- Develop project scopes, budgets, and timelines in collaboration with stakeholders
- Ensure projects are completed on time, within scope, and within budget
- Oversee subcontractor selection, negotiation, and management
- Lead project meetings with clients, consultants, engineers, architects, and internal teams
- Oversee site operations to ensure quality workmanship, safety compliance, and adherence to project specifications
- Prepare and maintain project documentation, reports, and schedules
- Monitor job site health and safety compliance in accordance with regulations
- Manage change orders, submittals, and contract documentation
- Identify and mitigate project risks or issues proactively
- Ensure quality control throughout all phases of construction
- Liaise with local government, authorities, consultants, legal teams, community groups as required
- Ensure compliance, inspections, obtaining occupancy or completion certificates
- Ensure handover to property / asset management or leasing teams; manage defects, warranties, final documentation
- Bachelor’s degree in Construction Management, Civil Engineering, Building Science or related field
- Minimum 5 years’ experience in construction project management
- Proven track record of managing commercial, or industrial construction projects (tailor based on company focus)
- Strong knowledge of construction methods, materials, codes and regulations
- Proficiency with project management software (e.g., MS Project, Procore, Buildertrend)
- Proficiency in Autocad/Rivet
- Excellent leadership, organizational, and time management skills
- Effective communication and negotiation abilities
- PMP or equivalent certification is a plus
- Knowledge of local laws, building codes, zoning, permitting, land surveying/ environmental / sustainability standards
- Strong financial acumen: ability to build / review pro forma models, cost estimations, budgeting, value engineering
- Ability to manage multiple projects in parallel, strong time-management, organizational skills
- Good technical understanding: reading plans & blueprints, understanding construction methods, materials and systems
- Combination of office and job site work
- Daily travel to project sites will be required
- May involve occasional evening or weekend hours based on project needs
- Mid-Senior level
- Full-time
- Project Management
- Industries: Construction and Real Estate
Senior Client Account & Project Coordinator
Posted today
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Overview
Level Up, Germiston, Gauteng, South Africa
Senior Client Account & Project Coordinator – Level Up
About The CompanyOur client is a leading manufacturer and supplier of custom steel and timber fixtures for major retail chains across South Africa and neighbouring countries. They deliver high-quality shopfitting solutions for new store openings, refurbishments, and large-scale retail rollouts known for precision, reliability, and excellence under tight deadlines.
Role OverviewWe are seeking a highly organized, detail-oriented, and trustworthy Senior Client Account & Project Coordinator to manage key retail client accounts and ensure the smooth delivery of multiple concurrent projects. This position serves as the central point of coordination between clients, production, logistics, and management, overseeing the entire process from quotation through to delivery. The successful candidate will undergo a structured two-year mentorship and handover with a senior team member to ensure a seamless transition of key client accounts and internal processes.
Key Responsibilities- Client Account Management
- Serve as the primary point of contact for assigned retail clients.
- Manage daily communication on orders, revisions, and delivery schedules.
- Build and maintain trusted relationships to ensure client satisfaction.
- Resolve issues such as short deliveries, damages, or discrepancies promptly.
- Quotation & Order Processing
- Review and interpret client drawings, floor plans, and Legends.
- Prepare and issue accurate quotations within required timeframes.
- Process purchase orders and confirm correct revision drawings are used in production.
- Capture job details accurately into internal systems.
- Manage stock draw-down lists and delivery Gantt charts.
- Production Coordination
- Liaise with production to confirm lead times and capacity.
- Track project progress and ensure delivery deadlines are met.
- Communicate proactively with clients on potential delays or changes.
- Logistics & Delivery Management
- Coordinate all deliveries via internal fleet or external transporters.
- Maintain manifests, delivery documentation, and proof of deliveries.
- Address post-delivery issues quickly and professionally.
- New Client Setup & Onboarding
- Create and manage new client profiles and pricing structures.
- Work closely with the costing department to obtain accurate data for quotations.
- Administrative Support
- Maintain detailed client records, correspondence, and approvals.
- Prepare progress and performance reports for management.
- Assist the Director with administrative tasks when required.
- Technical & Functional
- 10+ years experience in project coordination, client account management, or production administration within manufacturing, shopfitting, or construction.
- Strong ability to read and interpret technical drawings and floor plans.
- Excellent numerical accuracy for quotes and costing.
- Proficiency in MS Office (especially Excel) and ERP/job management systems.
- Soft Skills
- Exceptional organizational and multitasking ability.
- Strong written and verbal communication.
- Reliable, loyal, and discreet with confidential information.
- Calm under pressure and solution-focused.
- Attention to detail and quality-driven mindset.
- Qualifications
- Matric certificate essential.
- Tertiary qualification in Business Administration, Project Management, or related field preferred.
- 5+ years in a senior coordination or account management capacity.
- Personal Attributes
- Mature, dependable, and self-managed.
- Hands-on, adaptable problem solver.
- Team player with strong collaboration skills.
- Integrity, professionalism, and discretion.
- Excellent command of English (written and spoken).
- Mid-Senior level
- Full-time
- Project Management and Information Technology
- Industries: Marketing Services
Program Manager / Engineering Manager
Posted 1 day ago
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Lumax Energy is a leader in the solar mounting industry, delivering engineered structural solutions that support the solar revolution. Our projects encompass a range of commercial and utility-scale applications, with a strong emphasis on innovation, technical excellence, and long-term sustainability. As we continue to scale and diversify, we are looking for senior leaders who can shape the future of engineered solar infrastructure.
About The Role
We are seeking an experienced Program Manager / Engineering Manager to lead our technical and project division. Reporting directly to the Directors, this role plays a strategic part in driving operational excellence across engineering, drafting, project delivery, and technical sales.
The successful candidate will lead a high-performing team of 15+ professionals and have full oversight of the design and execution of structural systems used in our solar and renewable energy solutions. This is a technical, hands-on leadership role with cross-departmental influence and a direct impact on innovation, delivery, and company reputation.
Key Responsibilities
- Head up and coordinate the following departments:
- Project Management and Field Operations
- Engineering
- Drafting
- Technical (Carport, Ground Mount, Single-Axis Tracker)
- Oversee the full lifecycle of solar structure projects—from concept to design to installation
- Lead and develop project management and contract management teams
- Provide senior engineering expertise across structural systems, fabrication, installation, and design
- Engage in new product development and innovation for cost-effective, scalable solutions
- Mentor, develop, and if necessary, restructure the team to meet evolving business needs
- Drive interdepartmental alignment and ensure technical teams support broader commercial goals
- Ensure engineering compliance, safety, quality, and delivery standards are met across all functions
- Participate in high-level strategy sessions and contribute to business planning and growth
- Maintain and build relationships with key internal and external stakeholders
Requirements
- BSc or BEng in Structural, Civil, or Mechanical Engineering (or equivalent)
- Minimum 15 years of experience in engineering and construction, with at least 10 years in leadership roles
- Strong background in steel structures, large-scale infrastructure, or solar mounting systems
- Proven ability to lead multidisciplinary teams and integrate diverse technical functions
- Deep understanding of structural design, contract management, fabrication, and construction
- Highly experienced in project oversight, risk identification, quality assurance, and problem-solving
- PR.Eng registration is advantageous but not essential
- Experience in the renewable energy or solar sector preferred
- Exceptional communication, leadership, and stakeholder engagement skills
Why Join Lumax Energy
- Lead a key technical function in a growing renewable energy company
- Work alongside experienced professionals in a dynamic and agile environment
- Play a strategic role in shaping the future of engineered solar solutions
- Enjoy a competitive salary and opportunities for long-term career development
- Contribute to meaningful, sustainable infrastructure in South Africa
Senior Staff Engineer (PMP Project Manager) South Africa, Johannesburg Employee Or Contractor
Posted 1 day ago
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Job Description
- Full-time
- Service Region: Others
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 37+ countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job DescriptionMust Have Skills: Project Management Certification (PMP/PMBOK)
Good To Have Skills: Agile and Scrum Certification
Responsibilities:
- To plan, direct and coordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals.
- Expertise with strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources in line with the business strategy.
- Banking experience would be a plus.
- Background with HR Systems Project implementations would be advantageous.
- Agile and Scrum Certification; PMP / PMBOK is essential.
- Please note that resource must be onsite.
Senior Project Manager
Posted 2 days ago
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Job Description
We are seeking a dynamic Senior Project Manager to lead and orchestrate all operational aspects of project delivery. This pivotal role ensures projects are executed with precision on time, within budget, and to the highest quality standards while maintaining full compliance with safety and technical regulations. The successful candidate will drive resource optimization, manage contractor relationships, and deliver exceptional service that exceeds client expectations and advances business objectives.
Core Responsibilities- Project Leadership & Strategy
- Design comprehensive project frameworks encompassing scope definition, goal setting, resource allocation, scheduling, and budget management
- Proactively identify project risks and architect robust mitigation strategies
- Partner with stakeholders to establish clear objectives that align with organizational goals and drive measurable outcomes
- Construction Management Excellence
- Direct construction operations with meticulous attention to timeline adherence and quality benchmarks
- Actively monitor project progression, swiftly addressing delays, challenges, and roadblocks
- Orchestrate seamless collaboration between architects, engineers, contractors, and subcontractors
- Contractor & Vendor Relations
- Source, evaluate, and onboard high-performing contractors and subcontractors whose expertise aligns with project specifications
- Establish crystal-clear work scopes, performance expectations, and deliverable standards
- Continuously assess contractor performance against contractual commitments and quality metrics
- Integrate fiber and power infrastructure coordination with contractor management for optimal project execution
- Infrastructure Integration
- Oversee comprehensive coordination of fiber and power installations, ensuring perfect alignment with construction timelines and operational requirements
- Facilitate seamless integration of civil builds (including pole installations), fiber networks, and power systems within the broader project ecosystem
- Team Development & Leadership
- Cultivate a high-performance, collaborative work environment that promotes open communication and cross-functional cooperation
- Provide strategic guidance, mentorship, and professional development opportunities to team members
- Drive team engagement and productivity through effective leadership practices
- Financial Management & Procurement
- Develop, monitor, and optimize project budgets while ensuring cost-effective resource deployment
- Manage procurement of materials, equipment, and services with focus on value optimization
- Deliver accurate financial reporting and forecasting throughout all project phases
- Stakeholder Communication & Relationship Management
- Maintain transparent, consistent communication channels with internal and external stakeholders
- Provide regular updates on project milestones, progress indicators, and potential challenges
- Respond promptly to stakeholder inquiries while building and maintaining strong professional relationships
- Bachelor's degree in Project Management, Engineering, Construction Management, or related field preferred
- PMP (Project Management Professional) or equivalent project management certification highly valued
- Minimum 5 years of progressive project management experience in relevant industry sectors
- Advanced competency in project management software platforms and digital tools
- Experience with QuickBase or similar database management systems preferred
- Understanding of CCTV systems, network infrastructure, and surveillance technologies advantageous
- Project Management Mastery: Demonstrated ability to plan, execute, and successfully close complex projects with superior time and resource management
- Technical Acumen: Strong grasp of surveillance technologies, network infrastructure, and CCTV system implementations
- Strategic Problem-Solving: Analytical mindset with proven track record of identifying root causes and implementing innovative solutions
- Process Optimization: Experience streamlining workflows, reducing operational inefficiencies, and optimizing installation procedures
- Financial Stewardship: Expertise in budget management, cost control, and financial forecasting
- Documentation Excellence: Skilled in creating comprehensive reports, project documentation, and compliance records
- Precision-Focused: Exceptional attention to detail in all project communications and rollouts
- Results-Driven: Takes full ownership of outcomes with unwavering commitment to follow-through
- Resilient Performance: Thrives under pressure while maintaining constructive approach to challenges
- Adaptive Leadership: Quickly adjusts to evolving priorities, technological changes, and dynamic environments
- Strategic Time Management: Expert at prioritizing competing demands while consistently meeting critical deadlines
- Inspirational Leadership: Motivates teams, sets clear expectations, and drives exceptional performance outcomes
- Communication Mastery: Delivers clear, professional communication across technical and non-technical audiences
- Collaborative Partnership: Builds effective working relationships across departments, technical teams, and external vendors
- Diplomatic Conflict Resolution: Manages disagreements and misunderstandings with professionalism and tact
- Client-Centric Focus: Committed to delivering superior service quality while nurturing long-term client partnerships
This role offers the opportunity to lead transformative projects while building expertise in cutting-edge infrastructure technologies. The ideal candidate will bring both strategic vision and hands-on execution capabilities to drive project success and organizational growth.
#J-18808-LjbffrSenior Project Manager - Market Research - (Remote South Africa; US Hours) R42 000 - R46 000 CT[...]
Posted 2 days ago
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Job Description
Our client consists of a group of experienced industry veterans looking to revolutionize the survey data and sampling process. Their clients include the world’s top management consultancies, market research agencies, and brands. Their mission is to make their clients’ research process easier and to be a reliable, repeatable data collection partner.
The Senior Project Manager delivers quality market research projects in a way that consistently results in the highest level of client satisfaction. The Senior Project Manager is an organized, detail-oriented individual with the ability to successfully manage multiple projects from start to finish, in a fast-paced, rapidly changing environment. The Senior Project Manager will work within a team of several other project managers reporting to one of their Client Experience Managers.
The shift for this position aligns with US business hours in Central Time, which equates to 3pm - 12am SAT from March to November and 4pm - 1am SAT from November to March.
Duties & Responsibilities- Proactively lead advanced market research projects with survey programming, sample delivery, and post-field deliverables from kick-off to successful close.
- Lead all aspects of client communication during project delivery including timelines, assigning responsibilities, updates, and issue resolution.
- Exemplify exceptional customer service by understanding and successfully delivering customer requests with proactive, effective communication.
- Lead and coordinate support from internal team members and third-party partners with clear specifications, timelines, and expectations.
- Immerse yourself in our clients’ businesses, understanding their challenges, objectives, how it is performing, and how they define success.
- Partner with leadership in driving continuous improvements to the company’s operating model including the design and deployment of new technologies, processes, and revised roles.
Required
- 3+ years of excellence in client-facing project management of advanced online sample projects.
- Functional knowledge of survey platforms, such as SurveyMonkey, Decipher, or Qualtrics.
- Advanced knowledge of Microsoft Excel, including knowledge of advanced formulas, VLOOKUP, and pivot tables.
- Native-like fluency in business English, with a wide knowledge of various professional terms from different industries.
- A home fibre internet connection with a minimum speed of 20 Mbps is a requirement of the position.
Preferred
- Knowledge of DIY sampling platforms highly preferred, and ample experience expected managing sample collection across a variety of panels and clients.
- Bachelor's degree.
Attributes
- An energetic self-starter with a proactive attitude who can learn quickly.
- Strong critical thinker with excellent time management, prioritization, and organization skills including the ability to effectively multi-task under pressure.
- Professional demeanor, excellent written and oral communication skills.
- Able to thrive in a fast-paced continuous learning, continuous improvement environment.
- Positive energy and ability to handle stress in the face of challenges.
- HR Services, Recruitment & Selection.
Project Engineer
Posted 2 days ago
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Job Description
Depot Engineering and Construction
- Prepare and implement investment programme for his / her area of responsibility.
- Ensure the safe implementation of technical solutions conforming to legal requirements, TotalEnergies Group Requirements and best practices.
- Conduct project feasibility studies for engineering and construction projects, preparing documentation, drawings and recommendation for execution of project.
- Submit and obtain local authorities required approvals, prepare and obtain approval for internal Management of Change documentations.
- Guide the draughtsman and or consultants in preparation of the construction drawings.
- Participate in negotiation for the supply of equipment and engineering contracts with the service providers, in collaboration with the Procurement Project Team.
- Plan, organise, control and execute field construction activities, within the given time and budget.
- Be responsible for incorporation of local legislation requirements, Group standards and best practices to all engineering and construction projects.
- Support the implementation of HSE programmes to ensure constant adherence and compliance to the Company’s HSEQ and security standards, any local by-laws and government legislation so as to minimise all risk pertaining to the company’s assets and stock, to be an excellent corporate citizen, remain operational and ensure the safety of all people.
- Effectively manage and minimise HSE risk within area of responsibility by ensuring: Compliance with all HSE Policies, rules, guideline and legal requirements. Promotion of safe working environment within your sphere of influence and positively contributing to the company HSE KPIs and risk reduction strategies. That HSE competency requirements are identified & enforced within area of responsibility.
- Ensure effective risk management and internal control, including asset management, for area of responsibility.
- Effectively monitor and evaluate variation orders associated with project scope and cost changes.
- Provide regular updates to technical manager regarding the projects and providing explanations on any delay with regards to the projects.
- Make use of the Project Management tool for Project Management, Document Repository, and Management.
- Ensure all project data added / uploaded is following the System Health and Governance rules set up with the system, thereby ensuring accurate monitoring of projects.
- Ensure assets for all completed projects are added to the asset register and demolished assets are also removed from the asset register. Data Packs and Safety file handed over to the site on completion of the work.
- Provide technical support to Site Maintenance Engineers and Bulk Customer Sites Teams.
- Holds a BSc or BTech degree in Industrial Engineering, Mechanical Engineering, or Electrical Engineering. A Project Management qualification is considered an added advantage.
- Possesses a minimum of six years of experience in the oil and gas industry, with solid expertise in technical engineering and construction within the petroleum sector.
- Demonstrates a high level of problem-solving ability, strong negotiation skills, and tenacity. Proactively challenges assumptions, identifies underlying issues, and drives effective solutions.
- A good knowledge of all relevant legislation that guides the industry, e.g. OHS-Act, SANS Standards, API Codes, etc.
- English is the working language.
- A high level of verbal & non-verbal communication.
- Strong Project Management and Evaluation skills
- An orientation towards Customer Service Excellence.
- Results driven, an achiever that can put in long hours when required.
- Assertive, showing no fear for doing what others are afraid to do.
- Strategic and holistic thinking.
- Strong problem solving and decision-making skills.
- A driver's licence (B, EB or similar).
- The ability and flexibility to travel on behalf of TotalEnergies Marketing Southern Africa
Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental standards, strong ethical values, an innovation culture and wide-ranging career development.
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About the latest Project management Jobs in Johannesburg !
Senior Manager - Client Relations and Project Delivery
Posted 2 days ago
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Job Description
Do you want to make a bigger and more significant impact? Are you looking to take on more responsibility, and help us deliver better service and solutions to our clients?
The Senior Manager role might be your next big challenge and a step up for your career.
We are looking for a Senior Manager: Client Relations and Project Delivery to join our team in Cape Town. The role implies being responsible for delivering innovative software solutions to our financial services clients.
Duties & Responsibilities- Main focus:
- Project & solution delivery - project management, driving priorities, managing constraints, open & efficient communication channels, quality focus
- Client engagement & relations - building out true long-standing relationships based on trust and quality service
- Team lead and people management - mentoring people, one-on-one’s, career discussions - challenging and developing our people
- Business development - always looking to improve service & expand our offering to new business areas - exploring new business and tech themes
- Technical lead and expert - growing and leading from an expert tech base - and tapping tech resources in our environment
- Business insight - utilize and grow subject matter knowledge of our client’s business - providing better business solutions and consulting
We are looking for individuals who we can build a genuine relationship with, based on integrity and trust. People with a focus on Quality and Innovation, who display Enthusiasm and Commitment.
Desired Experience & Qualification- B.Sc, B.Eng or B.Com degree with IT related subjects as majors.
- From one of the following universities: UCT, Stellenbosch, Wits, Pretoria, North West (Potchefstroom campus), Free State, KZN, Nelson Mandela, Johannesburg
- With above average results. Guideline is 60% average at university.
- Matric results – above average for Mathematics
- Excellent communication skills - interpersonal, written and public speaking
- Strong and proven organizational skills
- Excellent analytical and problem-solving skills with a strong automation mindset
- Critical thinker with quality focus
Desired Experience
- At least 5 years’ worth of professional experience
- Have a strong technical background with experience in software engineering and project management leadership
- Significant experience leading projects from engagement through implementation and covering the full project lifecycle
- Implementing scalable solutions and building enterprise-wide systems
- Implementing and working with solutions for; system integration, middleware, automation, data migration, application interface, workflow & business process management
- Technical delivery experience through scoping, design, configuration, system testing, deployment & ongoing refactoring
- Business analysis, system analysis and requirements facilitation aspects of projects
- Hands-on experience with application support
- Knowledge of professional software engineering practices, including coding standards, code reviews, source control management, build processes and testing
- Experience in different delivery methodologies with agile leadership desirable
- Leading and mentoring other team members such as software engineers and analysts
- A proven track record of success in project delivery, preferably working in a regulated Financial Services environment
- Knowledge and experience of Financial Services business processes and functions. Preferably finance and operational processes such as money management, accounting, payments & collections, order management, reconciliation, data integrity control, system and data migration
- Key coordinator and liaison with clients, business stakeholders, subject matter experts, project coordinators and delivery teams
- Ability to understand systems from all levels: from the “big picture” enterprise-level view to the detailed level technical view
Senior Project Manager - Market Research - (Remote South Africa; US Hours) R42 000 - R46 000 CT[...]
Posted 2 days ago
Job Viewed
Job Description
Our client consists of a group of experienced industry veterans looking to revolutionize the survey data and sampling process. Their clients include the world’s top management consultancies, market research agencies, and brands. Their mission is to make their clients’ research process easier and to be a reliable, repeatable data collection partner.
The Senior Project Manager delivers quality market research projects in a way that consistently results in the highest level of client satisfaction. The Senior Project Manager is an organized, detail-oriented individual with the ability to successfully manage multiple projects from start to finish, in a fast-paced, rapidly changing environment. The Senior Project Manager will work within a team of several other project managers reporting to one of their Client Experience Managers.
The shift for this position aligns with US business hours in Central Time, which equates to 3pm - 12am SAT from March to November and 4pm - 1am SAT from November to March.
Duties & Responsibilities- Proactively lead advanced market research projects with survey programming, sample delivery, and post-field deliverables from kick-off to successful close.
- Lead all aspects of client communication during project delivery including timelines, assigning responsibilities, updates, and issue resolution.
- Exemplify exceptional customer service by understanding and successfully delivering customer requests with proactive, effective communication.
- Lead and coordinate support from internal team members and third-party partners with clear specifications, timelines, and expectations.
- Immerse yourself in our clients’ businesses, understanding their challenges, objectives, how it is performing, and how they define success.
- Partner with leadership in driving continuous improvements to the company’s operating model including the design and deployment of new technologies, processes, and revised roles.
Required
- 3+ years of excellence in client-facing project management of advanced online sample projects.
- Functional knowledge of survey platforms, such as SurveyMonkey, Decipher, or Qualtrics.
- Advanced knowledge of Microsoft Excel, including knowledge of advanced formulas, VLOOKUP, and pivot tables.
- Native-like fluency in business English, with a wide knowledge of various professional terms from different industries.
- A home fibre internet connection with a minimum speed of 20 Mbps is a requirement of the position.
Preferred
- Knowledge of DIY sampling platforms highly preferred, and ample experience expected managing sample collection across a variety of panels and clients.
- Bachelor's degree.
Attributes
- An energetic self-starter with a proactive attitude who can learn quickly.
- Strong critical thinker with excellent time management, prioritization, and organization skills including the ability to effectively multi-task under pressure.
- Professional demeanor, excellent written and oral communication skills.
- Able to thrive in a fast-paced continuous learning, continuous improvement environment.
- Positive energy and ability to handle stress in the face of challenges.
- HR Services, Recruitment & Selection.
Senior Project Manager Market Research Remote
Posted 2 days ago
Job Viewed
Job Description
Our client consists of a group of experienced industry veterans looking to revolutionize the survey data and sampling process. Their clients include the world’s top management consultancies, market research agencies, and brands. Their mission is to make their clients’ research process easier and to be a reliable, repeatable data collection partner.
The Senior Project Manager delivers quality market research projects in a way that consistently results in the highest level of client satisfaction. The Senior Project Manager is an organized, detail-oriented individual with the ability to successfully manage multiple projects from start to finish, in a fast-paced, rapidly changing environment. The Senior Project Manager will work within a team of several other project managers reporting to one of their Client Experience Managers.
The shift for this position aligns with US business hours in Central Time, which equates to 3pm - 12am SAT from March to November and 4pm - 1am SAT from November to March.
Duties & Responsibilities- Proactively lead advanced market research projects with survey programming, sample delivery, and post-field deliverables from kick-off to successful close.
- Lead all aspects of client communication during project delivery including timelines, assigning responsibilities, updates, and issue resolution.
- Exemplify exceptional customer service by understanding and successfully delivering customer requests with proactive, effective communication.
- Lead and coordinate support from internal team members and third-party partners with clear specifications, timelines, and expectations.
- Immerse yourself in our clients’ businesses, understanding their challenges, objectives, how it is performing, and how they define success.
- Partner with leadership in driving continuous improvements to the company’s operating model including the design and deployment of new technologies, processes, and revised roles.
Required
- 3+ years of excellence in client-facing project management of advanced online sample projects.
- Functional knowledge of survey platforms, such as SurveyMonkey, Decipher, or Qualtrics.
- Advanced knowledge of Microsoft Excel, including knowledge of advanced formulas, VLOOKUP, and pivot tables.
- Native-like fluency in business English, with a wide knowledge of various professional terms from different industries.
- A reliable at-home fibre internet connection with a minimum speed of 20 Mbps is a requirement of the position.
Preferred
- Knowledge of DIY sampling platforms highly preferred, and ample experience expected managing sample collection across a variety of panels and clients.
- Bachelor's degree.
Attributes
- An energetic self-starter with a proactive attitude who can learn quickly.
- Strong critical thinker with excellent time management, prioritization, and organization skills including the ability to effectively multi-task under pressure.
- Professional demeanour, excellent written and oral communication skills.
- Able to thrive in a fast-paced continuous learning, continuous improvement environment.
- Positive energy and ability to handle stress in the face of challenges.
HR Services, Recruitment & Selection.
#J-18808-Ljbffr