1,275 IT Technician jobs in South Africa

RESPONSIBILITY:

Lead Team of Riggers for telecom / Civil Activities on Sites.
Have good knowledge about Ericsson RAN equipment, power rectifiers, outdoor equipment like antennas, .
Climb ladders and towers and safely and efficiently complete various job duties at elevated heights with supervision
Erect telecommunication tower components using cables, ropes, pulleys & other equipment
Installation of cables, antennas, and other communications equipment
Install pinwheels, structural steel, cable tray, conduits, antenna mounts, antennas, and ancillary equipment on communication towers
Remove, install, and repair aerial telecommunication transmission and distribution antenna, equipment, and associated hardware
Remove, install, and repair various types and sizes of telecommunication cables and lines including fiber optic, coaxial and DC power
Ability to troubleshoot for various alarms on sites and guide riggers on tower when needed.
Understand and strictly adhere to safety practices and guidelines
Perform various audits and tests, upgrades and maintenance when required
Perform repairs and emergency repairs and restore services when required
Understand instructions for the work order and plans
Assist the team leader in his duties as required
Apply the rules of Health and Safety at work
Utilize winches and capstan to move loads as required
Understand and strictly adhere to safety practices and guidelines
Understand and strictly adhere to established Ericsson and customer quality requirements without deviation
Other duties as assigned by team leader

Basic Requirements:

Must successfully complete Ericsson’s tower training program at required level
Must be able to work outside of normal business hours (i.e., shift work), to include nights and weekends, if needed
Self-starter with desire and ability to learn and retain knowledge
Must be a team player and have excellent interpersonal communication skills
Excellent organizational and administrative skills
Effective written and oral communication skills in English language for safety reasons
Ability to exercise flexibility in challenging and/or perplexing situations
Ability to multi-task and maintain composure in stressful and demanding work environment
Knowledge of networking principals, Ethernet standards, power systems, and cable testing
Working knowledge of telecommunication construction.
Ability to work outdoors in all types of weather conditions
Year of Experience 5+

• Installations, Commissioning and maintenance on Access control readers, gate motors, Booms and Turnstiles;
• Client Software and PC (Clock Engines) support;
• Regular communication and development of a good relationship with client;
• Attention to detail on all aspects of relevant responsibilities;
• Adhering to the Agreement between the client and the company;
• Adhering to Health and Safety Regulations;
• Feedback to Regional Manager;
• Problem Solving / Project Management;
• Management and Control of Documentation, including Registers, Overtime and Route Sheets;
• Submission of fault report on the system;
• Revision of Work In Progress reports and the financial implications thereof;
• Available to be on standby if and when required;
• Sober habits is required, as Alcohol testing is done for specific clients;
• Must be presentable for Client meetings.

• Minimum grade 12 or equivalent qualification;
• PSIRA certification;
• Relevant experience in SQL would be advantageous;
• Sound knowledge and understanding of Access Control and any experience of Biometric readers would be beneficial;
• Excellent security equipment installation skills;
• Excellent troubleshooting and fault finding skills;
• A good working knowledge of MS Office;
• Excellent written & verbal communication skills;
• Proven track record in the Electronics Security Industry;
• Valid Drivers license;
• Own reliable vehicle
• Clean disciplinary, criminal and credit record;

The Technician will be responsible for ensuring full compliance with Service Level Agreement (SLA) commitments, delivering high-quality technical support, and fostering customer satisfaction through timely and effective service delivery.

What you’ll do:

• Medium to High Level Technical Support on systems, hardware and software (Onsite, Remote, Telephonic)
• Customer Technical Liaison
• General Fault Finding Troubleshooting
• Infrastructure Fault Finding Commissioning
• Project Commissioning
• System Commissioning
• Technical Training (Customer Internal)
• Technical sales lead development
• Service Calls: Support on all hardware/software installed on all sites.
• Ability to assist HLS with issues in various databases for example SQL Express etc
• Ensure that the incident/ticket system has been updated accordingly and timeously to ensure tracking is in place for all tickets logged.
• Constant communication with customers to ensure that they are kept updated on any tickets or service issues being experienced.
• Small Installations: Project Coordinatingall new installations by makingsure that client knows requirementsas well as meetingdeadlines
• Maintenance: Ensure that hardware / software maintenance is scheduled and performed on all relevant equipment/systems as per SLA and supplier requirements. Accurate and up to date maintenance documentation to provide proof of the services rendered.
• General admin duties include: Timesheets/ Documentation/ Reporting/ Health Safety
• Training †Customer Training, Supplier Training, Training of Technical Assistants
• Peer assistance: Assist peers as and when necessary. This could involve technical advice, workload assistance, or general participation

Your expertise:

• Function related experience: 5 years+ - Leading teams: 2 years
• Project experience: 2 years
• 3+ years security software hardware installation experience
• 5 + years BES/SQUBE or SYNERION Software hardware implementation and commissioning experience - Networking Skills †CP/IP, DHCP, Static VLAN (N+ will be beneficial)
• Electronic Skills †ow Current Power, Relays.
• Experience in installation of Turnstiles, Vehicle Barriers, Mantraps
• Experience and certification in the installation commissioning of CCTV and
• Access control solutions - (Impro, Gallagher, Milestone, Axis, SAFR, Hanwa
• Techwin, Hikvision, Dahua, Idemia, Suprema, Bosch CCTV)
• Experience and Fire Certification an advantage
• Building Management design and implementation an advantage - Tridium
• Experience in servicing/installing HW / SW supplied by NEXTEC SBT and other
• Electronic Security and Safety Systems - Structured and methodical with fault finding.
• Access Control skills
• CCTV skills
• General Market Knowledge †nderstanding high demand of Customer Service
• Software installation skills.
• Hardware installation skills.

Qualifications:

• Gr 12 or equivalent College diploma
• MCSE and or N+/A+ or N.DIP Electronic/Electrical Engineering, an advantage
• Access Control and or Time and Attendance system(s) training certification
• SQL Language Query Experience/Certification an advantage
• Microsoft Office competent (Word, Excel, Visio, and PowerPoint)
• PSIRA Certified (Grade E-C)
• Preferred qualifications:
  
  • CCTV †ikvision, Bosch, Milestone
  • Access Control †mpro, Gallagher, ZK
  • Fire †iton, Technoswitch
  • Time and Attendance - BES Suite, SQUBE Systems, Jarrison, Kronos
  • Basic Electronic

Other information applicable to the opportunity:

• Permanent Position
• Location: Port Elizabeth

Why work for us?

Want to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise. We are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.†/p>

You will be part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains.†/p>

Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.†/p>

By joining IOCO you will have an open invitation to developer inspiring forums. A place where you will be able to connect and learn from and with your peers by sharing ideas, experiences, practices, and solutions.†/p>

iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.