88 Healthcare jobs in Cape Town

Vice President - Healthcare Operations Management (Clinical Data Abstraction)

Cape Town, Western Cape EQ Plus

Posted 2 days ago

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Job Description

Overview

An established and innovative global services company is seeking a senior leader to drive excellence in healthcare operations within a fast-paced, data-driven environment. The role focuses on ensuring seamless service delivery, optimising operational efficiency, and managing high-performing teams to deliver exceptional results in clinical data abstraction and healthcare process management. The successful candidate will be responsible for strategic process improvement, customer satisfaction, and people management across large-scale operations.

Responsibilities
  • Lead operational transitions with minimal impact on service delivery and ensure process stabilisation
  • Drive operational efficiency, cost optimisation, and performance improvements across teams
  • Partner with cross-functional teams to identify transformation opportunities and deliver measurable value
  • Ensure SLA adherence and maintain high levels of client satisfaction
  • Build and mentor high-performing teams, focusing on employee engagement, development, and retention
  • Support leadership in business development initiatives and process improvement strategies
  • Monitor financial performance, including revenue, gross margin, and operational KPIs
Qualifications
  • Graduate qualification required; postgraduate qualifications advantageous
  • Minimum 10 years of experience in healthcare operations management within a BPO or similar environment, preferably at a senior leadership level
  • Proven experience managing large contact centers and client relationships
  • Strong analytical, decision-making, and prioritisation skills
  • Excellent communication and interpersonal skills
  • Demonstrated ability to manage and develop high-performing teams

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Animal Healthcare Regulatory Affairs / NPD Manager

Cape Town, Western Cape TAC Recruitment

Posted 3 days ago

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Job Description

KEY RESPONSIBILITIES Regulatory Compliance & Governance

  • Ensure compliance of healthcare, pharmaceutical, food, nutritional, veterinary, and medical device portfolios with SAHPRA, Act 36, and international regulations.
  • Oversee product registrations, renewals, amendments, and dossier upgrades.
  • Monitor, interpret, and implement changes in regulations, advising business and marketing teams.
  • Approve and sign off product labelling, packaging, and marketing material in line with regulatory and advertising standards.
  • Lead regulatory audits, compliance reviews, and risk assessments.
New Product Development (NPD) & Innovation
  • Provide regulatory input during concept, development, and launch stages.
  • Support formulation, actives sourcing, and compliance of new product pipelines.
  • Draft and review product information leaflets, labels, and inserts.
  • Project manage timelines for dossier submissions and new product launches.
Quality & Manufacturing Oversight
  • Ensure adherence to GMP, PQMS, and site compliance requirements.
  • Conduct gap analyses on dossiers and quality systems, implementing corrective actions.
  • Develop validation protocols, product release protocols, and SOPs.
Exports & International Registrations
  • Manage product registrations in SADC and other markets.
  • Build and maintain relationships with international regulatory bodies.
Stakeholder Engagement & Risk Management
  • Act as regulatory advisor to cross-functional teams.
  • Maintain detailed regulatory project records and ensure clear audit trails.
  • Identify, assess, and mitigate regulatory risks across business operations.
QUALIFICATIONS & EXPERIENCE
  • Bachelor’s Degree in Pharmacy, Food Science, Nutrition, or related field .
  • 5+ years’ experience in animal health regulatory affairs (healthcare and / or food).
  • Strong knowledge of SAHPRA, Act 36, GMP & IAMA certification and international regulatory frameworks,
  • Proven track record of managing product registrations, dossiers and NPD compliance .
  • Experience liaising with regulatory authorities, managing audits, and driving compliance initiatives.

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Regional Manager (Healthcare)

Cape Town, Western Cape Empact Group

Posted 7 days ago

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Job Description

Overview

Regional Manager (Healthcare) at Empact Group. The Regional Manager will oversee multiple healthcare locations within the organization, drive operational success, lead in-office restaurant teams, and ensure consistent execution of company standards across all locations in the region. The ideal candidate will have strong leadership, a proven track record of meeting and exceeding sales targets, and the ability to manage a geographically dispersed team.

Education And Experience
  • Matric / Grade 12 (Bachelor's degree advantageous)
  • At least 5 years’ experience in the services industry with a minimum of 2 years in a regional or multi-unit management role
  • Experience in the food industry will be advantageous
  • Understanding of budgeting and profit & loss accounts
  • Exposure to industrial relations on a shop floor level
  • Proven track record of meeting and exceeding sales targets and operational goals
  • Excellent problem-solving and decision-making abilities
  • Proficiency in Microsoft Office Suite and other relevant software applications
  • Flexibility to travel regularly within the region
  • Good working knowledge of HSE
  • Healthcare experience required
Knowledge, Skills And Competencies
  • Excellent interpersonal and leadership skills
  • Sound administration skills
  • Ability to adapt to a changing environment and priorities effectively
  • Ability to work flexible hours when required
  • Excellent customer service skills
  • Excellent communication and presentation skills
  • Financial acumen and report writing
  • Leadership and people management skills
  • Consequence management and results orientation
  • Driven, self-motivated with strong problem-solving and negotiation skills
Key Areas Of Responsibility
  • Authorize monthly wage input documents, new engagements, terminations and pay rate changes
  • Develop and implement strategies to drive revenue growth and increase profitability
  • Manage Unit/Catering Managers to resolve operational issues
  • Ensure profitability and sustainability of units and secure future business
  • Ensure contractual obligations are met and manage contracts within SLAs
  • Support diverse teams of clients to achieve strategic goals
  • Facilitate training and development of Catering Managers to improve service offerings
  • Ensure labour force planning aligns with budget
  • Manage unit costs and expenditures within region
  • Manage and audit fixed and other assets
  • Exceed client expectations in line with Health, Safety and Environmental policies
  • Accurately manage all unit financials with support from unit/project Managers
  • Attend relevant meetings with clients and management teams and communicate to units
  • Regularly meet with clients to ensure contract success and keep them updated on progress
  • Build and maintain client relationships
  • Engage with union officials at the highest level as required
  • Stay informed on industry trends and market conditions to inform decision-making and strategic planning
Additional Considerations
  • Driver's License with own vehicle
  • Highly pressurized environment with long hours

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information which you provide to the Company will be held and/or stored securely for recruitment purposes, in accordance with the Protection of Personal Information Act, 4 of 2013 (POPI).

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Vice President- Healthcare Operations Management- BPO

Cape Town, Western Cape ABC Worldwide

Posted 12 days ago

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Job Description

Responsibilities

Role Responsibilities

Accountabilities Major Activities Key Performance Indicators

Ensure seamless transition and flawless service delivery

  • Focus on transition with ‘Zero’ impact on service delivery
  • Focus on efficiencies - leaner, greener and faster
  • Focus on Process stabilization & sustained delivery
  • Reducing operation costs
  • Make TBP more effective
  • Build effective process management system
  • FTE headcount
  • Revenue from the BU Vs. Target
  • Gross Margin for the BU
  • MEI (Manpower Efficiency Index)

Ensure client satisfaction on all SLA’s and given parameters

  • Deliver on client benefits through innovation and improvements
  • Create plan to deliver efficiency
  • Strengthen operational team as well as support functions to minimize leakages
  • Partner with transformation team for value delivery
  • Identify transformation opportunities where available
  • Customer Satisfaction Survey results Vs. Desired
  • Performance Index
  • Improvement through Innovation

People management

  • Engagement plan for each stage of employees
  • Focus on employee training and development with regard to building domain expertise
  • HIPO engagement initiatives to be reviewed regularly
  • Cross training and skill enhancement for managing high influx of volume
  • Support to Line HR and utilize their expertise more from a people engagement and retention perspective
  • Ensure minimal staff attrition and high levels of engagement
  • Employee Attrition Rate
  • Employee Engagement Surveys

Provide assistance to industry and BU leadership for development of strategies for business development and process improvements. Working on Strategic Priorities such as (but not limited to):

  • Look for opportunities to deliver additional savings for the clients
  • Deliver operational efficiency improvements for both the call centre and Client
  • Assistance in business development as and when required
  • Reduction in Overheads as % of Revenues
  • Participation in people development initiatives
  • Process improvement
  • USD value delivered to Client.

Focus on customer experience as the business is transitioned with zero impact on service delivery

Partner with HR to build strong people practices, and focus on capacity augmentation to manage volume effectively

DIMENSIONS

Financial Dimensions: Managing the revenue and profitability and Value Delivery

KEY DECISIONS

Decisions you make by yourself

  • Strategic improvement for process delivery
  • People / management rationalization

INTERACTIONS

Internal Job Role you need to interact with internally in the organization to enable success in your day to day work

  • Business HR Team
  • Corporate HR for staffing, internal movement, training, learning and development
  • Finance Team
  • Facilities Team

External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work

  • Clients

Qualifications

Minimum 10 years of experience within the BPO industry in senior VP Position

SKILLS AND KNOWLEDGE

Skill Requirement

Educational Qualifications

Graduate in any field

Post graduate is preferable

Functional Skills

Experience of managing Healthcare Operation

Client relationship management

Managing large contact center

Behavioral Skills

Decisions making

Prioritization

Analytical skills

People management

Excellent communication skills

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Catering Manager - Hermanus (Healthcare)

Cape Town, Western Cape Empact Group

Posted today

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Job Description

Catering Manager - Hermanus (Healthcare)

Overview

The Main Purpose of the job: The successful incumbent will be responsible to assist with all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.

Responsibilities
  • Managing daily operations of the assigned unit.
  • Implementation of the production process.
  • Managing food/labour costs.
  • Overall understanding of HACCP.
  • To develop and plan menus.
  • Kitchen brigade management.
  • Management of the strategic and day to day operations of the operation.
Education and Experience
  • Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
  • Minimum 3 years of progressive/kitchen management experience is compulsory.
  • Experience working within budget guidelines to deliver results is compulsory.
  • High volume, complex foodservice operations experience is highly desirable.
  • Must have hospital experience.
  • Strong knowledge of HSE is advantageous.
  • Special diets knowledge is compulsory.
Knowledge, Skills and Competencies
  • Knowledge of the catering environment ranging from fine dining to restaurant dining.
  • Knowledge of South African and industry-specific laws.
  • Customer service skills.
  • Management skills.
  • Communication skills.
  • Exceptional functions skills.
  • Ability to balance the budget and save on soft costs.
  • Computer literate.
  • HSE knowledge.
Additional Information

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPI).

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Audiologist

Cape Town, Western Cape guud

Posted today

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Job Description

We are seeking a dedicated audiologist who is committed to effecting positive change in delivering healthcare directly to communities through our mobile clinics. This role specifically pertains to a qualified audiologist, duly registered with the Health Professions Council of South Africa (HPCSA).

You will be responsible for providing audiological services to a diverse patient demographic, including school children and adults. Currently, all consultations will be conducted within the mobile clinic setting, ensuring accessibility and convenience for our community-based healthcare initiatives.

Additionally, you will assist in the structuring and development of remote audiology testing and screening, allowing remote audiology services. This will create the opportunity for the ability to work away from the mobile clinic and from the comfort of your home.

  • Start the day by cleaning and sanitizing workstation.
  • Delivering audiology services on a mobile health facility visiting government schools and other community centers, using KuduWave Audiometer or equivalent.
  • Prior to start of the project test all equipment and be familiar with the specific model available.
  • Able to use the onboard software to capture all clinical findings, finalize prescriptions and generate referrals during field visit.
  • Treating each patient in a friendly, professional manner upholding the highest standards of the profession. At all times the individual must be respectful of cultural differences and treat each other as a valued individual.
  • Able to complete a target of routine examinations and hearing tests on patients visiting the mobile health unit per day.
  • Diagnose hearing problems, interpret test results, prescribe corrective measures or refer for further diagnostics tests and/or treatment.
  • Counsel patients about hearing health and the possible need for treatment/management.
  • Assess the candidacy of persons with hearing loss for hearing aids and provide referrals for these specific patients.
  • Screen speech-language and other factors affecting communication function for the purposes of audiologic evaluation and/or initial identification of individuals with other communication disorders.
  • Screen vestibular disorders and manage accordingly.
  • Record referred patients accurately, including reasons for referral and where to, so a follow up can be done when needed.
  • Report any malfunction of the equipment immediately by reporting it to the operator or project manager.
  • When based at a school train a minimum of 2 educators at each school on doing basic screening in the classroom.
  • Ensure that consent forms are filed in a date orderly system in the files provided.
  • Ensure each referral form is scanned into the Fyne forms in the event that a patient needs to be followed up on.
  • Submitting at least one good news story / case summary per week on patient interaction and feedback.
  • Submit daily report on day’s activities and at least 2 photos of the day as per daily form.
  • Create Audiology awareness campaigns and initiatives.
  • Ensure workstation and equipment is sanitized with disinfectant at the end of every day.
Position Particulars
  • Salary is market related based on experience.
  • Current positions are:
    • Kuruman – Northern Cape
    • Eastern Cape
    • Thabazimbi – Limpopo
    • Century City – Cape Town

If interested, please provide CV and qualifications to

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Job Opportunities - Healthcare - Cape Town

Cape Town, Western Cape Empact Group

Posted 1 day ago

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Job Description

Overview

Join Our Empact Team – Food Services Healthcare

We’re looking for dedicated and motivated individuals to join our growing food services team. Whether you’re assisting in the kitchen, supporting catering operations, supervising staff, preparing meals, or serving customers at the counter, this is an exciting opportunity to develop your career in a fast-paced, service-driven environment, working at the heart of our food service operations.

Available Positions
  • Catering Manager
  • Chef
  • Cook
  • Cashier
  • Food Services Assistant
  • Cleaner
  • Ward Hostess (Day and Night shift)
  • Supervisor (Nightshift)
Why Join Us?

This is an exciting opportunity for you to take your career to the next level. You’ll have the chance to make an impact, shape the future of food services in a dynamic and growing organisation.

Food by Empact Group is where culinary delights meet exceptional hospitality!

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Project Manager Talent Pool - Cape Town (Healthcare)

Cape Town, Western Cape Empact Group

Posted 2 days ago

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Job Description

Purpose of the role:

The successful candidate will manage the assigned unit in alignment with the sector's strategy, contractual obligations, and regulatory requirements. Responsibilities include overseeing food production processes, delivering high-quality food services to clients, and managing the execution of creative events and functions.

Education and Experience Requirements:

  • A relevant tertiary qualification in food and beverage services, hospitality, or culinary arts is preferred.
  • A minimum of 10 years of experience in hospital catering is essential.
  • Proven experience in competitive and sensitive markets is mandatory.
  • Project management experience within the hospitality or catering industry is advantageous.
  • Experience with implementing change programs and unit mobilization is beneficial.
  • Familiarity with working within brand guidelines to achieve outcomes.
  • Experience in costing, budgeting, forecasting, and invoicing is a plus.
  • Experience is hospital catering is advantageous
  • Demonstrated ability in managing successful teams or departments.
  • A valid driver's license is required.

Key areas of responsibilities:

  • Manage daily operations of the unit in line with sector strategy, contract terms, and statutory requirements.
  • Oversee the implementation of efficient food production processes.
  • Deliver exceptional quality service to clients.
  • Manage and coordinate the execution of creative functions and events.
  • Lead menu planning, standardization, adoption, and costing.
  • Ensure kitchen staff adhere to standardized recipes and maintain high food quality.
  • Oversee daily bookkeeping, including capturing sales, stock management, and banking.
  • Monitor and manage gross profit to meet budget targets.
  • Maintain optimal stock levels.
  • Ensure the efficient use and functionality of the electronic meal ordering system.
  • Oversee health, safety, and environmental compliance, ensuring records are up to date.
  • Lead workforce planning, payroll administration, performance management, and leave management.
  • Enhance the customer experience through feedback and data-driven improvements.
  • Ensure adherence to client service level agreements to maintain high service standards.

Knowledge, Skills, and Competencies:

  • Strong understanding of the hospital catering environment.
  • Knowledge of South African laws and industry regulations.
  • Exceptional customer service and operational management skills.
  • Excellent communication and leadership abilities.
  • Ability to organize and deliver outstanding events.
  • Expertise in budget management and cost-saving initiatives.
  • Proficient in drafting and analysing reports.
  • Strong profit optimization skills are essential.
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Dietician Talent Pool - Cape Town (Healthcare)

Cape Town, Western Cape Empact Group

Posted 2 days ago

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Job Description

Main purpose of the job:

The incumbent will be responsible for managing dietetic food services within the hospital kitchen in conjunction with the Manager, as well as managing all Health and Safety Audits.

Desirable education and experience:

  • Tertiary qualification in Dietetics
  • At least 2 years relevant experience
  • Previous dietetics experience within a hospital environment is advantageous
  • Experience in hygiene control
  • Experience in menu analysis
  • Experience in therapeutic diets
  • Hospital experience is advantageous
  • Computer literate (MS Office)

Knowledge, skills and competencies:

  • Good knowledge of catering practices within a hospital environment
  • Excellent communication skills at all levels
  • Good presentation skills
  • Problem solving
  • Multilingual skills are advantageous
  • Ability to conduct on-the-job training with staff
  • Professionalism
  • Reliable and dependable
  • Creative flair
  • Excellent customer service skills

Key areas of responsibilities:

  • Monitor and manage hygiene control, menu analysis, and therapeutic diets
  • Maintain and uphold hygiene standards at all times
  • Advise the Catering Team on nutritional principles
  • Assist with menu planning
  • Assist with dietary plans and diet modifications
  • Guide food selection, preparation, and quality
  • Consult with Clinical Dieticians and Medical team to determine nutritional needs and diet restrictions of patients
  • Ensure dietary norms are met

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information provided will be stored securely for recruitment purposes. Information may be retained electronically or in hard copy, with secure storage and regular audits in accordance with the Protection of Personal Information Act, 4 of 2013 (POPI).

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Occupational Health Nurse (With Food Safety Experience)-Potchefstroom

Cape Town, Western Cape Estelle Nel Recruitment

Posted 3 days ago

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Job Description

Overview

We would need a qualified nurse who is capable of approving first time casuals as well as will be prepared to take on the role of training officer. We are seeking a qualified and experienced Occupational Health Nurse with strong knowledge of Food Safety and GMP standards to join our team. The successful candidate will be responsible for employee health assessments, medical surveillance, staff onboarding and delivering training programs aligned with food safety and occupational health requirements.

Must be able to speak, read and write English and Afrikaans fluently. Please email your detailed word doc CV to

Duties & Responsibilities Key Responsibilities
  • Conduct pre-employment, periodic and exit medical examinations for staff.
  • Manage employee health records in line with company policy and legal requirements.
  • Support the staff onboarding process including health screening and orientation.
  • Develop and deliver training programs related to food safety, personal hygiene and workplace health.
  • Provide first aid and emergency medical support as required.
  • Monitor workplace conditions and recommend improvements to ensure health, safety and food safety compliance.
  • Participate in HACCP / FSSC 22000 / ISO 22000 implementation through health-related PRPs.
Qualifications & Experience
  • Registered Professional Nurse with Occupational Health Nursing qualification.
  • Minimum 3?5 years experience in Occupational Health Nursing, preferably in a food manufacturing or FMCG environment.
  • Knowledge of Food Safety Standards (ISO 22000 / FSSC 22000 / GMP / HACCP).
  • Strong understanding of occupational health legislation (OHSA COIDA, etc.).
  • Computer literacy (MS Office, health record systems).
  • Excellent communication, training and interpersonal skills.
Competencies
  • Strong attention to detail and record-keeping.
  • Ability to work independently and in a team.
  • Proactive approach to workplace health and food safety.
  • Good organizational and time management skills.
Package & Remuneration

Negotiable depending on experience

Key Skills

Environmental Safety, Lotus Notes, Bank Reconciliation, ITIL, E-Commerce

Employment Type

Full-Time

Experience

years

Vacancy

1

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