20 Healthcare jobs in Cape Town

Your National Senior Certificate (Grade 12 / Matric) NQF 4 and Excellent knowledge of English and Afrikaans (speak, write, read, understand) together with experience in financial services, medical scheme knowledge or related administrative environment of at least 3-4 years, is crucial and will enable you to :

Duties :

Client Interaction & Administration :

• Regular interaction with clients, colleagues and management to ensure the effective delivery of administrative requirements within a specified framework.
• Ensure that client documentation is in compliance with FICA & FAIS legislation.
• Attend to client complaints and enquiries in consultation with the Specialist Health Care Advisor.
• Recording of client interaction and updating of client records upon completion of interaction, Maintain client record and database.
• Written communication / confirmation to clients or service providers.

People & Operational Support :

• Efficient operation of answering all incoming calls promptly and politely; assessing caller’s requirements; transferring calls; taking messages; delivering messages to the relevant staff member timeously.
• Communicate with a variety of individuals on all levels.
• Work effectively in a team and as an individual.
• Dealing with correspondence, complaints and queries.
• Encourage a healthy and productive work environment and monitor office safety.

Administrative Assistant • Bellville, City of Cape Town, South Africa

Our client, a world-renowned BPO in Cape Town , is looking for Healthcare Customer Advisors to join their growing team.

As a Healthcare Customer Advisor, you will handle mainly inbound inquiries. Ensure a positive customer experience and maintain an in-depth knowledge of customer needs.

• Address incoming telephone, digital, or written inquiries
• Assist customers with complex benefit questions, resolve issues, and educate healthcare members
• Demonstrate strong attention to detail and complex problem-solving skills
• Exhibit effective communication, empathy, and motivational skills
• Must have a National Senior Certificate (Matric Certificate)
• Must have a clear credit record (non-negotiable)
• Must have a clear criminal record (non-negotiable)
• Must be willing to work night shifts (non-negotiable)
• Must have at least 1 year of unbroken call centre experience from UK or USA markets
• Healthcare industry experience is an advantage
• Familiarity with basic medical terminology and concepts used in US health insurance
• Clear written and verbal communication skills with CEF Level B2

• Basic salary: R 7900
• Working hours: Monday to Friday, 14h00 - 02h00
• Night shift allowance: R 1000
• Medical aid contribution: R 764
• Free transport to home within 35 km radius from CBD

Based in Cape Town, CBD

Surgo (Pty) Ltd is committed to employment equity and diversity. We encourage applications from people with disabilities and from diverse backgrounds. Due to high application volume, if you do not receive feedback within three months, please consider your application unsuccessful and reapply.

Your CV will be kept on our database for future vacancies. If you do not wish us to retain your CV, please email

Customer Experience, Healthcare, Communication, Basic Customer Service, Insurance

4 weeks ago Be among the first 25 applicants

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Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre that provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include Neurological, Orthopedic, Surgical, and Respite. At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients' rehabilitation progress.

Our world-class care aims to bridge the gap between hospital and home. Our Multidisciplinary Team (MDT) of leading healthcare professionals administers care in the most therapeutic environment possible and supports healing outcomes in all aspects.

We are looking for an organised and professional Temporary H ealthcare Administrator/Receptionist at our Tokai Estate based in the Southern Suburbs of Cape Town

This will be to stand in for our administration staff when applicable.

If you are a strong administrator and have a passion for dealing with people then this is the perfect opportunity for you.

Duties Will Include, But Not Be Limited To

• Welcome and greet all visitors into the healthcare in a courteous manner
• Answer all telephone calls in a courteous and professional manner
• Direct calls promptly, efficiently and courteously
• Receive and convey messages in writing, verbally and electronically to the relevant person timeously
• Open, stamp and distribute all incoming mail appropriately daily
• Ensure communication in the Healthcare facility is conducted in a professional manner
• Check all required diaries for appointments, messages, instructions and convey to relevant departments / personnel daily
• Prepare starter packs for new employees and assist with fingerprint registration when applicable
• Ensure all administrative duties relating to the efficient running of the Duty Station is completed accurately and timeously
• Attend to all deliveries, queries, maintenance and sub-contractors entering the healthcare unit
• Assist with billing and charge sheets
• Collect payments from patients upon discharge when applicable
• Assist the admin team to ensure the professional running of the facility when required
  
  

• Proven experience within a similar role
• Experience in hospital/medical environment advantageous
• Administration qualification would be an advantage
  
  

• Computer literate (Google Docs advantageous)
• Proven organisational and administrative skills
• Professional communication skills – both verbal and written
• Customer service orientated
• Strong interpersonal skills
• Neat, professional and presentable
• Responsible, accountable and dedicated
• Be able to work in a team and independently
• Excellent attention to detail
  
  

• Solid and positive references
• Clear credit record
• No criminal record
  
  

• Seniority level Entry level

• Employment type Contract

• Job function Health Care Provider

Referrals increase your chances of interviewing at Faircape Group by 2x

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Somerset West, Western Cape, South Africa ZAR108,000.00-ZAR180,000.00 1 day ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 3 months ago

Southern Suburbs, Western Cape, South Africa 4 weeks ago

Southern Suburbs, Western Cape, South Africa 1 week ago

City of Cape Town, Western Cape, South Africa 1 day ago

Cape Town, Western Cape, South Africa 4 days ago

Cape Town, Western Cape, South Africa 1 week ago

Bellville, Western Cape, South Africa 5 hours ago

Cape Town, Western Cape, South Africa 6 days ago

City of Cape Town, Western Cape, South Africa 10 hours ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 5 months ago

Cape Town, Western Cape, South Africa 1 day ago

Cape Town, Western Cape, South Africa 22 hours ago

Bellville, Western Cape, South Africa 3 hours ago

Cape Town, Western Cape, South Africa 1 week ago

Bellville, Western Cape, South Africa 5 days ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 6 days ago

Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 5 days ago

Cape Town, Western Cape, South Africa ZAR15,000.00-ZAR15,000.00 1 day ago

Cape Town, Western Cape, South Africa 1 week ago

Bellville, Western Cape, South Africa 4 days ago

Cape Town, Western Cape, South Africa 3 months ago

Cape Town, Western Cape, South Africa 5 months ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 50 minutes ago

Cape Town, Western Cape, South Africa 1 day ago

Cape Town, Western Cape, South Africa 1 week ago

City of Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 1 month ago

Cape Town, Western Cape, South Africa 4 days ago

Cape Town, Western Cape, South Africa 3 days ago

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Location : Remote | Experience : 1–2 years preferred

Are you a natural communicator with a passion for connecting with people and uncovering opportunities? Orchard is on the lookout for an ambitious and curious Business Development Associate to support our growing healthcare staffing sales team across the U.S.

This is a fantastic entry-level role for someone with a background in Marketing, Communications, Business, or a related field who's ready to kick-start a sales career that truly makes a difference in healthcare.

What You'll Be Doing :

Reach out to potential clients via cold calls, emails, and direct messaging

Qualify leads based on interest, timing, and organizational needs

Hand off warm, qualified leads to our senior sales team for follow-up

Track all interactions using our CRM and maintain clean, up-to-date records

Assist with national sales campaigns and share valuable market insights

What We're Looking For :

Degree in Marketing, Communications, Business, or a similar field (preferred)

1–2 years in sales, marketing, or a customer-facing role

Excellent written and verbal communication skills

Comfortable with cold outreach and making connections

Highly organized, self-motivated, and coachable

Thrive in a fast-paced, collaborative remote work environment

Why Join Orchard?

You'll gain :

Real-world healthcare sales experience

Ongoing mentorship and hands-on training

A clear path to grow into full-cycle sales roles

The chance to help solve real healthcare staffing challenges across the U.S.

Ready to build your sales career with purpose? Apply now and grow with Orchard!

Our client, a World-renowned BPO in Cape Town, is looking for Healthcare Customer Advisors to join their growing team.

As a Healthcare Customer Advisor, you will handle majorly inbound inquiries, ensuring a positive customer experience and maintaining an in-depth knowledge of customer needs.

Essential Functions

• Addressing incoming telephone, digital, or written inquiries
• Assist customers with complex benefit questions, resolving issues, and educating healthcare members
• Strong attention to detail and complex problem-solving skills
• Effective communication, empathy, and motivational skills
• Understand and address customer needs, which may include complex benefit questions, resolving issues, and educating members. Record details of inquiries, comments, or complaints, transactions, or interactions and take action accordingly
• Escalate unresolved and pending customer grievances

Minimum Requirements

• South African citizen
• Must have a National Senior Certificate (Matric Certificate)
• Must have a clear credit record, non-negotiable
• Must have a clear criminal record, non-negotiable
• Must be willing to work night shifts, non-negotiable
• Must have 1-year unbroken call center experience from the UK or USA Market
• 1 year of Healthcare Industry experience - advantageous
• Familiarity with basic medical terminology and concepts used in US health insurance
• Clear written and verbal communication with CEF Level B2

Salary: R7945.69 basic

Shift Allowance: R1054.31 (no matter what shift is worked)

Shifts and Benefits:

• Working Hours: 9 hours rotational between 3pm and 3am, Monday to Sunday (5 days on, 2 days off)
• Medical Aid contribution R764
• Provident fund 5% company contribution
• Free Transport to Home - within a 35km radius from CBD, if scheduled to work after 18h00 pm (SA time) Monday to Sunday

Location: Based in Cape Town, CBD

Date of Joining: 17th Feb and 24th Feb 2025

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, if you do not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.

Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email .

Job Purpose:

The position is a combination of administration support, data capture, query resolution processes, client liaison and general office support.

Responsibilities:

• Generate and follow up iComply documentation and update CRM
• Capturing of:
  • Monthly billing statements
  • Suspensions and reinstatements (including SMS communication to members)
  • Gap claim requirements were not submitted by the company
• Weekly checking of the Discovery website on addition of dependant requirements
• Assist Support Centre Consultants where and when required
• Backup for Support and Admin Centre staff
• Resolve complex medical aid claims
• Follow up and investigate returned postal and other communication and update database accordingly
• Attend to specific client servicing needs
• Assist with special Client and Practice related projects, where required
• Assist with Wellness Days where required
• Perform any other additional duties or responsibilities, which reasonably fall within the ambit of the job description, or in accordance with operational requirements of the business

Minimum requirements:

• Grade 12 / NQF4 qualification
• 2 years relevant healthcare work experience within the financial services industry
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literacy (MS Office)

Competencies required:

• Client centricity
• Communication skills
• Attention to detail
• Team player

Job Purpose: To develop and implement a profitable healthcare business offering by developing new business opportunities, overseeing the commercial viability of the clinic business, and negotiating and managing service provider agreements within both the public and private sector, thereby cultivating and managing internal, industry, and government stakeholder relationships in line with the Clicks Healthcare strategy and Group Objectives.

Job Objectives:

1. To negotiate service provider agreements with healthcare industry partners (e.g., DOH, schemes, PBMs, administrators, managed care organisations, insurance companies, employer groups, etc.), and manage performance to agreed SLAs.
2. To track and analyse Clicks service provision performance in line with both Clicks and partners’ expectations and needs.
3. Take ownership of and report on the financial performance of the clinic business and all other associated initiatives.
4. To assess, capture and explore new business opportunities through the development of new relationships, in line with Clicks Group objectives and strategies, and in conjunction with support from the Health Care team.
5. To build and manage existing relationships with key decision makers through frequent value-adding communication, reporting, and analysis of Clicks service provision.
6. To ensure efficient and effective communication of Clicks benefits to customers and partners’ members in conjunction with Clicks Healthcare Marketing Manager.
7. To ensure that store operations are aware of any issues and/or new or changed services required in service provider agreements through assistance from the healthcare services team.
8. To network with relevant industry players and understand industry dynamics to develop new service offerings, appropriate for the Clicks environment, in conjunction with Healthcare services team.
9. To profitably manage the clinics, with operations, as a business by providing timely reports on the progress and identifying and responding to trends.
10. To effectively influence, network, and reach decisions with business partners across functions for the effective implementation of strategy for the success of clinics.
11. To manage the process of designing, developing, and implementing all new and updated healthcare services, working across different departments of Clicks and using appropriate training and necessary change management processes.
12. To ensure ethical and legal compliance with the South African Nursing Council, good pharmacy and clinic practice, and all other ethical and legal requirements in order to minimise professional risk and embed excellence in Primary Health Care.
13. Oversee the management of the Clicks pharmacy call centre, ensuring compliance with all internal processes and SLAs, as well as applicable legislation, working closely with IT to manage issues and escalations to resolution.
14. Ensure the expansion of the clinic footprint by identifying potential sites, presenting to operations leadership for approval, and tracking process to ensure smooth opening and achievement of budgeted sales.
15. To set annual expense budgets, within guidelines, and to ensure costs are managed within these budgets.

1. 8-10 years of healthcare industry and related regulations/acts.
2. 5 years knowledge of the healthcare industry and related regulations/acts.
3. Operational experience in healthcare.
4. Bachelor of Pharmacy (BPharm) degree.
5. Knowledge of Medical Aids in SA.
6. Knowledge of Pharmacy Retail.

1. Time Management.
2. Computer Literacy: Microsoft Office.
3. Communication and Relationship Management Skills.
4. Entrepreneurial skills (Identifying commercial opportunities).
5. Marketing Skills.
6. Service Delivery/Desire to Deliver.
7. Negotiation skills.
8. Analytical skills.
9. Planning and organisation (prioritisation) skills.
10. Leading and Supervising.
11. Deciding and Initiating Action.
12. Applying Expertise and Technology.
13. Presenting and Communicating Information.
14. Delivering Results and Meeting Customer Expectations.
15. Relating and Networking.
16. Analysing.
17. Creating and Innovating.
18. Entrepreneurial and Commercial Thinking.
19. Coping with Pressures and Setbacks.
20. Working with People.
21. Persuading and Influencing.

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

We are looking to recruit a Category Manager to work within the Health department of Clicks. The role will be based at Clicks Head Office in Cape Town and will report to the Portfolio Manager.

Job Purpose:

To achieve and exceed the category financial targets through the successful development and implementation of a category operating plan by actively cultivating, developing and maintaining vendor relationships in line with the business objectives.

Job Objectives:

1. To develop an annual category operating plan in line with the strategic category brief and lead the category team to achieve the category operating plan targets.
2. To negotiate multi-category trading terms and promotional spend (co-op) and actively cultivate and develop vendor relationships and partnerships to ensure vendor performance and first to market with new product launches.
3. To negotiate and select promotional products and price to meet the promotional category sales and margin targets, whilst ensuring that the day-to-day sales and margin targets are met.
4. To translate the operating and financial plans into a balanced product assortment and on-shelf layout to meet the customers’ needs.
5. To drive exclusive brands thereby creating product differentiation and innovation to increase market share and profitability.
6. To manage the achievement of Private Label targets, thereby creating product differentiation, innovation and brand loyalty to increase market share and profitability.
7. To sign off and approve the category financial plan to achieve the divisional financial plan.
8. To define the category pricing and promotions strategy to ensure we meet the customer’s needs and remain competitive in the market.
9. To accelerate the growth of the Sports Supplements category in line with the business objectives.

Qualifications and Experience:

1. 2-5 years’ experience in Retail Buying is essential.
2. People management is essential.
3. Diploma in Purchasing/Retail/Marketing/Financial Management is desirable.
4. 2-5 years’ experience in FMCG category desirable.

Skills, Abilities and Job Related Knowledge:

1. Knowledge and understanding of the buying business processes.
2. Good understanding of developing a category operating plan and identifying strategic opportunities.
3. Knowledge of market trends and competitor analysis.
4. Knowledge and understanding of assortment management.
5. Knowledge and understanding of supplier co-op negotiations and trading terms.
6. Knowledge of financial planning.
7. Knowledge of Sports, Slimming and Nutrition products.
8. Formulating Strategies and Concepts.
9. Analyzing.
10. Entrepreneurial and Commercial Thinking.
11. Relating and Networking.
12. Planning and Organizing.
13. Deciding and Initiating Action.
14. Learning and Researching.

Position available in Bellville.

Your National Senior Certificate (Grade 12 / Matric) NQF 4 and Excellent knowledge of English and Afrikaans (speak, write, read, understand) together with experience in financial services, medical scheme knowledge or related administrative environment of at least 3-4 years, is crucial and will enable you to:

Duties:

Client Interaction & Administration:

• Regular interaction with clients, colleagues and management to ensure the effective delivery of administrative requirements within a specified framework.
• Ensure that client documentation is in compliance with FICA & FAIS legislation.
• Attend to client complaints and enquiries in consultation with the Specialist Health Care Advisor.
• Recording of client interaction and updating of client records upon completion of interaction, Maintain client record and database.
• Written communication/confirmation to clients or service providers.

• Efficient operation of answering all incoming calls promptly and politely; assessing caller’s requirements; transferring calls; taking messages; delivering messages to the relevant staff member timeously.
• Communicate with a variety of individuals on all levels.
• Work effectively in a team and as an individual.
• Dealing with correspondence, complaints and queries.
• Encourage a healthy and productive work environment and monitor office safety.

Desired Skills:

• Administrative
• Medical Schemes
• Afrikaans