8 Medical Secretaries jobs in Cape Town

Overview

Medical Secretary

Join a growing healthcare support team in Cape Town providing vital secretarial services to consultants. Location: Gardens, Cape Town | Salary: R25 000 - R35 000 per month

Our client is a fast-growing specialist medical support group providing professional administrative and secretarial services to consultants in private healthcare. With a reputation for accuracy, confidentiality, and efficiency, the business is expanding and seeking dedicated Medical Secretaries at both standard and senior levels. This is an opportunity to work in a collaborative team where attention to detail and patient care are at the heart of everything.

As a Medical Secretary, you will provide high-quality administrative and secretarial support to consultants, ensuring smooth day-to-day operations of private practice. This role is essential in maintaining patient trust, consultant efficiency, and accurate clinical documentation. Positions are available at both entry/standard level and senior level, depending on experience.

• Proofread and finalise clinic and theatre letters generated via AI transcription, ensuring accuracy and confidentiality
• Manage consultant diaries, including booking patient appointments and coordinating with hospitals
• Handle patient enquiries professionally via phone and email
• Process referrals and test requests promptly and accurately
• Maintain up-to-date and compliant patient records
• Liaise with consultants, hospitals, insurers, and patients as required
• Support colleagues by covering phones, inboxes, and desks when needed
• (Senior level) Oversee complex tasks such as billing queries, theatre bookings, and consultant correspondence independently
• (Senior level) Act as a mentor to junior staff and contribute to improving secretarial processes

• Minimum 1 year experience as a Medical Secretary
• Confident proofreading AI-transcribed clinic letters and managing consultant diaries
• Developing knowledge of private practice processes
• Comfortable working under supervision, with support available for complex cases
• Proven ability to manage consultant practice independently
• Strong track record handling billing, theatre bookings, and correspondence without supervision
• Experience mentoring junior staff and improving practice management processes
• Demonstrates initiative, adaptability, and attention to detail

• AMSPAR or BSMSA qualification
• Experience in private healthcare
• Knowledge of medical terminology and healthcare systems

Our client, a specialized dentistry practice in the upmarket suburb of Upper Claremont, is seeking to recruit a Medical Secretary. The ideal candidate will be compassionate and discrete with superb time management and record-keeping skills.

This is a frontline role which entails - welcoming patients and visitors, answering the telephone and answering any inquiries. Scheduling appointments and keep those appointments on time. Assisting patients with completing necessary forms and documentation.

General:

• Working hours are Monday to Friday
  • Monday to Thursday 7.30am – 5pm
  • Friday 8am – 4pm
• Availability to start immediately (or within two weeks)
• Salary range is between R15 000 - R18 000 per month dependent on experience. 

Requirements:

• Diary and appointment management
• Strong admin and organizational skills
• Meeting and welcoming patients
• Liaising with patients
• Filling
• Answering incoming calls
• Creating patient files
• Managing patient flow
• Ensure reception area is tidy and presentable
• General administration
• Maintain efficient patient service
• Maintain confidentiality of all doctors, staff and patient information

Qualification:

• Matric
• At least 2 years' experience at a healthcare facility (dental practice preferred) in a Medical Secretary role (essential). 
• Exceptionally strong on excel

Skills and attributes:

• Interpersonal and organizational skills
• Friendly warm and well spoken
• English and Afrikaans speaking
• Hardworking

This position is urgent to fill so candidates' who are to start immediately will be given preference.

Medical Secretary

Join a growing healthcare support team in Cape Town providing vital secretarial services to consultants
Location: Gardens, Cape Town | Salary: R25 000 R35 000 per month

About Our Client
Our client is a fast-growing specialist medical support group providing professional administrative and secretarial services to consultants in private healthcare. With a reputation for accuracy, confidentiality, and efficiency, the business is expanding and seeking dedicated Medical Secretaries at both standard and senior levels. This is an opportunity to work in a collaborative team where attention to detail and patient care are at the heart of everything.

The Role: Medical Secretary
As a Medical Secretary, you will provide high-quality administrative and secretarial support to consultants, ensuring smooth day-to-day operations of private practice. This role is essential in maintaining patient trust, consultant efficiency, and accurate clinical documentation. Positions are available at both entry/standard level and senior level, depending on experience.

Key Responsibilities

• Proofread and finalise clinic and theatre letters generated via AI transcription, ensuring accuracy and confidentiality

• Manage consultant diaries, including booking patient appointments and coordinating with hospitals

• Handle patient enquiries professionally via phone and email

• Process referrals and test requests promptly and accurately

• Maintain up-to-date and compliant patient records

• Liaise with consultants, hospitals, insurers, and patients as required

• Support colleagues by covering phones, inboxes, and desks when needed

• (Senior level) Oversee complex tasks such as billing queries, theatre bookings, and consultant correspondence independently

• (Senior level) Act as a mentor to junior staff and contribute to improving secretarial processes

About You

• Minimum 1 years experience as a Medical Secretary

• Confident proofreading AI-transcribed clinic letters and managing consultant diaries

• Developing knowledge of private practice processes

• Comfortable working under supervision, with support available for complex cases

• Proven ability to manage consultant practice independently

• Strong track record handling billing, theatre bookings, and correspondence without supervision

• Experience mentoring junior staff and improving practice management processes

• Demonstrates initiative, adaptability, and attention to detail

Desirable:

• AMSPAR or BSMSA qualification

• Experience in private healthcare

• Knowledge of medical terminology and healthcare systems

Medical Secretary & Surgical Coordinator Cape Town CBD

Our client, a Plastic & Reconstructive Surgeon based in Cape Town CBD, is seeking to recruit an experienced medical secretary and surgical coordinator.

• Diary management of patient bookings
• Obtain all patient information
• Assist with consultation notes and all medical reporting/documentation
• Assist with motivation letters where necessary
• Request, distribute and manage WCA/IOD documentation
• Accept payments for consultations per practice billing policy
• Coordinate theatre procedures (scheduling, authorisations, co-payments, assistants, anaesthetists, prosthesis etc)
• Confirm ICD10 codes and procedure codes
• Obtain and approve cost estimates
• Confirm payment was received prior to the procedure for Private Patients
• Confirm prosthesis was ordered and will be available to use during the procedure
• Submit billing to the medical billing company and confirm claim was done by the billing company
• Inform medical billing company of any payments received, and request statement be sent to patient to claim back from their medical aid/insurance
• Assist in resolving any queries from the billing company
• Diary management of training dates
• Invoice for training and confirm payment for training was received
• Do the calendar for the year (Book out holidays/ birthdays/ anniversaries)

• Matric
• At least 3 years' experience in a similar medical receptionist position is essential
• Experience with medical billing will be advantageous
• Computer literate (MS Office)
• Experience with medical software will be advantageous
• Valid driver's license and own reliable transport (may occasionally be required to work at other locations)

• Strong interpersonal skills
• Professional communication skills (verbal & written)
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Organized
• Ability to multitask
• Dependable & reliable
• Punctual
• Well-presented and professional

• Monday to Friday, 08h00 - 17h00
• Over time as needed for emergency situations
• Occasional Saturdays from 08h00 - 12h00 (with advanced notice)

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

Medical Practice Secretary job vacancy in Cape Town.

Are you a well-organised, professional individual looking for a great opportunity in a medical practice environment? An established and busy medical practice in Milnerton is looking for a Secretary to join their dedicated team.

This role offers a well-rounded mix of administrative support, finance-related tasks, and patient interaction, making it ideal for someone who thrives in a structured, service-driven setting.

The successful candidate will bring strong attention to detail, good computer skills, a calm and friendly attitude, and the ability to manage a variety of day-to-day responsibilities within a close-knit team.

Salary: R12 000 negotiable dependent on experience.

Requirements:

• Matric, or similar qualification
• 2+ years’ experience in Office Administration
• Valid driver’s license & own vehicle
• Well-groomed and professional appearance
• Professional communication in English & Afrikaans
• Intermediate computer skills: Outlook, MS Word, basic Excel, typing & problem-solving
• Basic accounting skills (Xero Accounting software training can be provided)
• Good telephone communication skills and etiquette
• A pleasant attitude and calm approach are essential for this role
• Applicants must have no criminal record
• Advantage: experience with medical aids & reimbursements

Duties and Responsibilities:

• Handle telephone calls
• Bookings
• Perform personal assistant duties for the owner from time to time (running an errand)
• Respond to emails, WhatsApp’s & enquiries
• Place, receive & manage orders/returns/couriers
• Stock control & management
• Invoicing, statements & payment follow-ups
• Patient filing & record management
• Write and submit medical aid motivations, compile quotations
• Prep medico-legal reports
• Administer accounts on Xero Accounting, liaise with accountants
• Monthly payroll submissions & commissions
• Conduct regular courtesy calls to patients

Position: Medical Practice Secretary & Administrator

For:

• Eugene Rossouw – Orthotist & Prosthetist (±98% of duties)
• Fransien Rossouw – Physiotherapy (±2% of duties)

The role will primarily involve working with Eugene Rossouw Orthotist & Prosthetist. A very small portion of duties (around 2%) will be for Fransien Rossouw Physiotherapy.

We are looking for a professional, well-presented individual to join our medical practice in Sunset Beach as a Medical Practice Secretary & Administrator (including finance related responsibilities).

Requirements:

• Matric, valid driver's license & own vehicle
• Well-groomed and professional appearance
• Fluent in English & Afrikaans
• Intermediate computer skills: Outlook, MS Word, basic Excel, typing & problem-solving
• Basic accounting skills (Xero Accounting software training can be provided)
• Good telephone communication skills and etiquette
• Office admin experience
• Advantage: experience with medical aids & reimbursements
• A pleasant attitude and calm approach are essential for this role
• Applicants must have no criminal record

Duties & Responsibilities:

• Handle telephone calls
• Bookings
• Perform personal assistant duties for the owner from time to time (such as running an errand)
• Respond to emails, WhatsApps & enquiries
• Place, receive & manage orders/returns/couriers
• Stock control & management
• Invoicing, statements & payment follow-ups
• Patient filing & record management
• Write and submit medical aid motivations, compile quotations
• Prep medico-legal reports
• Administer accounts on Xero Accounting, liaise with accountants
• Monthly payroll submissions & commissions
• Conduct regular courtesy calls to patients
• Not limited to the above; duties will be shared among three team members

Salary:

Please confirm your salary expectation bracket in your application.

Working Hours:

Monday – Friday, 8am – 5pm

Preferences:

• We will be giving preference to candidates living near Milnerton, Sunset Beach (for traffic purposes)

Apply now by sending your CV & salary expectation to . Please do not use the general email listed on our website for applications.

We aim to employ someone within the next two months. If you do not hear from us by the end of November, please consider your application unsuccessful, and we wish you all the best in your future endeavors.

Job Type: Full-time

Work Location: In person

• Matric, or similar qualification
• 2+ years experience in Office Administration
• Valid drivers license & own vehicle
• Well-groomed and professional appearance
• Professional communication in English & Afrikaans
• Intermediate computer skills: Outlook, MS Word, basic Excel, typing & problem-solving
• Basic accounting skills (Xero Accounting software training can be provided)
• Good telephone communication skills and etiquette
• A pleasant attitude and calm approach are essential for this role
• Applicants must have no criminal record
• Advantage: experience with medical aids & reimbursements

• Handle telephone calls
• Bookings
• Perform personal assistant duties for the owner from time to time (running an errand)
• Respond to emails, WhatsApps & enquiries
• Place, receive & manage orders/returns/couriers
• Stock control & management
• Invoicing, statements & payment follow-ups
• Patient filing & record management
• Write and submit medical aid motivations, compile quotations
• Prep medico-legal reports
• Administer accounts on Xero Accounting, liaise with accountants
• Monthly payroll submissions & commissions
• Conduct regular courtesy calls to patients