3 Medical Secretaries jobs in Cape Town

Medical Secretary

Join a growing healthcare support team in Cape Town providing vital secretarial services to consultants
Location: Gardens, Cape Town | Salary: R25 000 R35 000 per month

About Our Client
Our client is a fast-growing specialist medical support group providing professional administrative and secretarial services to consultants in private healthcare. With a reputation for accuracy, confidentiality, and efficiency, the business is expanding and seeking dedicated Medical Secretaries at both standard and senior levels. This is an opportunity to work in a collaborative team where attention to detail and patient care are at the heart of everything.

The Role: Medical Secretary
As a Medical Secretary, you will provide high-quality administrative and secretarial support to consultants, ensuring smooth day-to-day operations of private practice. This role is essential in maintaining patient trust, consultant efficiency, and accurate clinical documentation. Positions are available at both entry/standard level and senior level, depending on experience.

Key Responsibilities

• Proofread and finalise clinic and theatre letters generated via AI transcription, ensuring accuracy and confidentiality

• Manage consultant diaries, including booking patient appointments and coordinating with hospitals

• Handle patient enquiries professionally via phone and email

• Process referrals and test requests promptly and accurately

• Maintain up-to-date and compliant patient records

• Liaise with consultants, hospitals, insurers, and patients as required

• Support colleagues by covering phones, inboxes, and desks when needed

• (Senior level) Oversee complex tasks such as billing queries, theatre bookings, and consultant correspondence independently

• (Senior level) Act as a mentor to junior staff and contribute to improving secretarial processes

About You

• Minimum 1 years experience as a Medical Secretary

• Confident proofreading AI-transcribed clinic letters and managing consultant diaries

• Developing knowledge of private practice processes

• Comfortable working under supervision, with support available for complex cases

• Proven ability to manage consultant practice independently

• Strong track record handling billing, theatre bookings, and correspondence without supervision

• Experience mentoring junior staff and improving practice management processes

• Demonstrates initiative, adaptability, and attention to detail

Desirable:

• AMSPAR or BSMSA qualification

• Experience in private healthcare

• Knowledge of medical terminology and healthcare systems

Position: Medical Practice Secretary & Administrator

For:

• Eugene Rossouw – Orthotist & Prosthetist (±98% of duties)
• Fransien Rossouw – Physiotherapy (±2% of duties)

The role will primarily involve working with Eugene Rossouw Orthotist & Prosthetist. A very small portion of duties (around 2%) will be for Fransien Rossouw Physiotherapy.

We are looking for a professional, well-presented individual to join our medical practice in Sunset Beach as a Medical Practice Secretary & Administrator (including finance related responsibilities).

Requirements:

• Matric, valid driver's license & own vehicle
• Well-groomed and professional appearance
• Fluent in English & Afrikaans
• Intermediate computer skills: Outlook, MS Word, basic Excel, typing & problem-solving
• Basic accounting skills (Xero Accounting software training can be provided)
• Good telephone communication skills and etiquette
• Office admin experience
• Advantage: experience with medical aids & reimbursements
• A pleasant attitude and calm approach are essential for this role
• Applicants must have no criminal record

Duties & Responsibilities:

• Handle telephone calls
• Bookings
• Perform personal assistant duties for the owner from time to time (such as running an errand)
• Respond to emails, WhatsApps & enquiries
• Place, receive & manage orders/returns/couriers
• Stock control & management
• Invoicing, statements & payment follow-ups
• Patient filing & record management
• Write and submit medical aid motivations, compile quotations
• Prep medico-legal reports
• Administer accounts on Xero Accounting, liaise with accountants
• Monthly payroll submissions & commissions
• Conduct regular courtesy calls to patients
• Not limited to the above; duties will be shared among three team members

Salary:

Please confirm your salary expectation bracket in your application.

Working Hours:

Monday – Friday, 8am – 5pm

Preferences:

• We will be giving preference to candidates living near Milnerton, Sunset Beach (for traffic purposes)

Apply now by sending your CV & salary expectation to . Please do not use the general email listed on our website for applications.

We aim to employ someone within the next two months. If you do not hear from us by the end of November, please consider your application unsuccessful, and we wish you all the best in your future endeavors.

Job Type: Full-time

Work Location: In person